DriverConnect. Application User Manual. Software Version 4.4.2

Transcription

1 DriverConnect Application User Manual Software Version 4.4.2

2 Table of Contents: How Do I? How Do I About DriverConnect... 5 Terminology... 6 Set Up DriverConnect... 7 Get Started with a New Account... 8 Connect a New Account to an ELD Get Started with an Existing Driver ID Connect to a New ELD Retrieve a Forgotten Password/Company ID Update Device Firmware Get Around the DriverConnect App...21 Use the Dashboard Use the Main Menu Change Views Download Buffered Data Set My Status...29 Go On Duty Log Driving Time Log Sleeper Berth Time Go Off Duty Complete a Yard Move Use the Truck for Personal Conveyance Manage My Logbook...39 View a Log Edit a Log DriverConnect User Guide 2

3 Table of Contents: How Do I? Certify a Log Accept or Reject an Edited Log Send a Log Drive with a Co-Driver Log Unassigned Driving Records Complete a DVIR...54 DVIR Home Create a New DVIR View a DVIR Certify Defects Use Inspection Mode...61 Start an Inspection Generate a Report View Vehicle Gauges...65 Manage Fuel Purchases...66 Add a Fuel Purchase View and Edit a Fuel Purchase Delete a Fuel Purchase Send Messages, Forms, and Workflows...70 Send and Receive Messages View Contacts Set Up and Use a Message Group Edit a Message Group Use Forms Use Workflows View Alerts...82 DriverConnect User Guide 3

4 Table of Contents: How Do I? View Driving Events View Vehicle Faults View ELD Information Change My Settings...85 Change My Rule Set and Exemptions Change My Trip Information View My Account Information Find Help...94 Troubleshoot Common Problems Tell Rand Index...97 DriverConnect User Guide 4

5 About This Guide About DriverConnect DriverConnect is an integrated platform that consists of the DriverConnect app installed on an Android -based device (a tablet or a smartphone), a cloud-based web portal, and a Rand McNally ELD. The ELD automatically gathers data as you drive, and sends the data to your Android device or tablet over Bluetooth. DriverConnect uses an internet connection (cellular or Wi-Fi ) from your Android device to store that data in a cloud-based online account. DriverConnect: Automatically calculates your Hours of Service (HOS). Displays work timers that tell you how much time you have left in your driving session, driving shift, work day, and work cycle. Displays break timers that calculate time left in your break, and how long until your work cycle restarts. Displays gauges with details about your engine s performance. Creates driving logs for Law Enforcement Officer (LEO) inspections. Enables messaging services between drivers and fleet managers. Stores more than 6 months of driving logs in the DriverConnect Cloud services. Provides certifiable Driver-Vehicle Inspection Reports (DVIR). Automatically tracks your state-to-state driving for IFTA reporting. Allows you to take and store a picture of your fuel receipt. Provides forms-based workflows for completing common tasks. DriverConnect User Guide 5

6 About This Guide Terminology These terms are used throughout this guide: ELD is short for Electronic Logging Device. An ELD connects directly to your truck and send information over Bluetooth to your Android device or tablet. Your ELD refers to the specific Rand McNally ELD installed in your vehicle, such as the ELD 50, DC 200, or DC 200S. Your Android Device means the Android -based smartphone or tablet on which you have installed and use the DriverConnect app. HOS means your Hours of Service. This is the amount of time spent On Duty, Driving, in the Sleeper Berth, and Off Duty. A DVIR is a Driver-Vehicle Inspection Report. You need to complete one before and after each driving session. IFTA is the International Fuel Tax Agreement. DriverConnect automatically tracks your state-to-state driving for easier IFTA reporting. Your Fleet Manager is the individual at your organization who typically interacts with drivers by managing logs and reports, performing dispatch, etc. A Law Enforcement Officer (or LEO) may request to see your Logbook on a traffic stop to ensure compliance. DriverConnect has a special Inspection Mode for these situations. The DriverConnect Portal is the web-based component of DriverConnect that allows you to access reports and driving history, plus additional features not available in the app. You can access the portal at: DriverConnect User Guide 6

7 Set My Duty Status Set Up DriverConnect To set up the DriverConnect app for the first time, you need to either create a new account, or log in with an existing Driver ID. You also need a Rand McNally Electronic Logging Device (ELD). This user guide applies to all ELD hardware that is part of the DriverConnect suite. Supported ELD devices include: ELD 50: Installs in seconds directly on a 9 pin or 6 pin JBUS interface. The ELD 50 is available in both 6 pin and 9 pin configurations. The ELD 50 has Bluetooth connectivity. DC 200: A telematics gateway allows electronic logging and fleet management in a sleek, low-profile design. The DC 200 connects to the Engine JBUS connector using a cable, and also has a built-in cellular modem, WiFi, and Bluetooth connectivity. DriverConnect User Guide 7

8 Set My Duty Status DC 200S: A telematics gateway adds electronic logging to the TND 740 device and converts the TND 740 into a single-box, single-cable solution. The DC 200S has a built-in cellular modem, WiFi, and Bluetooth connectivity. Get Started with a New Account Use these instructions if you: Have a Rand McNally ELD in your vehicle and powered on. Do not have a Driver ID or a Company ID assigned to you by your organization. (If you do, see page 15 to log in.) Have Bluetooth enabled on your Android device (to link with your ELD). DriverConnect User Guide 8

9 Set My Duty Status Have an active internet connection on your Android device (to register the ELD to your account). This can be either a cellular or Wi-Fi connection. Note: The following instructions, and most of the images in this user guide, show DriverConnect screens in portrait mode. Your device may display these steps in landscape mode. See the Change Views section for differences between portrait and landscape mode. DriverConnect User Guide 9

10 Set My Duty Status Enter Your Company and Account Details 1. When you open DriverConnect for the first time, tap SIGN UP. 2. Read the setup information and tap CONTINUE. 3. Enter your Company DOT Number in the Company DOT# field and tap NEXT. If the Company DOT number is found in our system, it means that your company has already set up a DriverConnect account. Please contact the DOT administrator in your fleet, or a Rand McNally customer service representative. DriverConnect User Guide 10

11 Set My Duty Status 4. Enter your company s information and tap NEXT. 5. Enter your personal information, and select the checkbox to agree to the terms and conditions. Tap CREATE ACCOUNT. The Welcome page displays, showing your Company Code and Driver ID. You will need these to log in next time. These are also sent to the that you have entered. You ll also use this address and password to log into the DriverConnect portal. 6. Tap CONTINUE. Next, connect your account with your ELD. DriverConnect User Guide 11

12 Set My Duty Status Connect a New Account to an ELD After creating your new account, you need to complete three tasks to connect it to your ELD: Pair Your Android device to the ELD. Confirm your 30-day free trial Complete Setup You need to finish all of these steps in order. Pair Your Android Device to the ELD 1. On the First things first screen, tap CONTINUE. 2. Tap SETUP DEVICE to connect your Android device with your ELD. If you do not have an ELD yet, tap Setup Later, then Continue without an ELD device. DriverConnect User Guide 12

13 Set My Duty Status 3. Tap the serial number of the ELD you are going to use. If you don t see it listed, make sure it is powered on, and tap Scan Again. If you still don t see it listed, view the Troubleshooting section on page 94. Your Android device will now connect to the ELD via BlueTooth, connect to the DriverConnect cloud service, and register the ELD to your company. 4. Once connected, your Android device will display Connected to: followed by the ELD serial number. Tap Continue. DriverConnect User Guide 13

14 Set My Duty Status Confirm Free Trial The ELD includes a complimentary 30-day free trial of the Core plan. See page 92 for information on the different plan types. 5. Tap START 30 DAY FREE TRIAL to continue. To purchase a subscription plan, visit the DriverConnect portal at Complete Setup 6. On the Configuration screen, select a rule set and time zone, enter your tractor and trailer number, and select a fuel type to use for this tractor. You can change this information later in your Settings. See page (Optional) Enter your driver s license information in the Driver s License Info section. 8. Tap DONE, LET S GET STARTED to complete the setup and view your Dashboard (page 21). DriverConnect User Guide 14

15 Set My Duty Status Get Started with an Existing Driver ID Use these instructions if you already have a Company Code, Driver ID, and Password. You will also need your ELD s serial number. To set up your account, your Android device needs to have: Bluetooth enabled (to link with your ELD) An active WiFi or cellular internet connection (to validate the ELD is registered to your account) in the case of an ELD 50. Other ELD s from Rand McNally have a built in cellular connection Log In 1. When you open DriverConnect for the first time, tap LOGIN. 2. Enter the Company Code, Driver ID, and Password that your organization assigned to you, and tap LOGIN. Select the Remember Me checkbox to have DriverConnect remember your Company Code and Driver ID information the next time you use the app. You will always need to enter a password for security reasons. DriverConnect User Guide 15

16 Set My Duty Status Connect Your Android Device to Your ELD 3. Tap SETUP DEVICE to connect your Android device with your ELD. If you do not have an ELD yet, tap Setup Later, then Continue without an ELD. 4. Tap the serial number of the ELD you are going to use. Your Android device will now connect to the ELD via BlueTooth, connect to the DriverConnect cloud service, and validate that the ELD is registered to your company. DriverConnect User Guide 16

17 Set My Duty Status 5. Once connected, your Android device will display Connected to: followed by the ELD serial number. Tap CONTINUE. Complete Setup 6. On the Configuration screen, select a rule set and time zone, enter your tractor and trailer number, and select a fuel type to use for this tractor. 7. (Optional) Enter your driver s license information in the Driver s License Info section. 8. Tap DONE, LET S GET STARTED to complete the setup and view your Dashboard. DriverConnect User Guide 17

18 Set My Duty Status Connect to a New ELD Sometimes, you may need to connect your Android device with a different ELD. This is common if you drive different trucks in the same fleet, and switch from one to another. 1. Make sure that Bluetooth is enabled on your Android device, the ELD is powered on, and you are in range. 2. Login first on your Android device, and then tap Connect to a device (on the Dashboard). 3. Tap CONNECT. 4. Select the new ELD from the list. 5. The Connection Status section in the Dashboard displays the connection to the new ELD. DriverConnect User Guide 18

19 Set My Duty Status Retrieve a Forgotten Password/Company ID If you forget your password or your company code and you cannot log in from the Login screen, follow these steps. You will need access to the address linked with your account. 1. Tap Forgot Password? Or Forgot Company ID? On the Login screen. 2. Enter your address, and tap SEND. Once the confirmation page displays, follow the directions in the you receive. 3. Tap CONTINUE to close the confirmation page and log in. DriverConnect User Guide 19

20 Set My Duty Status Update Device Firmware Sometimes, your ELD will need to be updated after you download a new version of the DriverConnect app. This process happens automatically when the app reconnects with the ELD. IMPORTANT: Do NOT disconnect power from either the Android device OR the ELD or turn off Bluetooth during this time. Once the update is complete, you can continue using the app normally. DriverConnect User Guide 20

21 Set My Duty Status Get Around the DriverConnect App Use the Dashboard 1. Main Menu Tap to access the main functions of DriverConnect. See page Alerts Tap to view driving alerts. Page Connection Status Shows connection status of Android device and ELD. 4. Timers Show the time left in your work and break cycles. 5. Log / DVIR Shows a log graph and current DVIR summary, with links for editing. Page Rule Sets Show your current rule set and exemptions. Page Status Buttons Tap to change your duty status. Page 29. DriverConnect User Guide 21

22 Set My Duty Status Dashboard Details Events The Events icon in the upper right corner of the Dashboard displays a notification when you have an alert or a driving event. Events include hard braking, speeding, and idle time. See Page 82. Connection Status The status on the left shows if your Android device has a Bluetooth connection to your ELD. If the ELD is not connected to the Android device, it will store driving data and then transfer data when it is connected to the Android device The status on the right shows if your Android device is connected to DriverConnect cloud services. Tap to display connection details. Tap either link to display connection details in a popup screen. Tap Close to return to the Dashboard. DriverConnect User Guide 22

23 Set My Duty Status More Dashboard Details Timers Tap the WORK TIMERS and BREAK TIMERS links, or swipe left and right, to switch between views. Work Timers show how much drive time and work time you have left for today, and for the rest of your drive cycle. The graphs automatically update based on your rule set (page 86). Break Timers show how much time you have left on your break, in your splits, and until your restarts. DriverConnect User Guide 23

24 Set My Duty Status More Dashboard Details Log / DVIR Tap the LOGBOOK and DVIR links, or swipe left and right, to switch between tabs. The LOGBOOK tab displays a summary graph of your HOS. The DVIR tab shows a summary of your most recent DVIR. Tap the Details link on either tab to view details. A red exclamation mark (!) next to one of these categories means there is a logbook violation. DriverConnect User Guide 24

25 Set My Duty Status More Dashboard Details Rule Sets This section shows your current rule set and exemptions. Tap to display a detailed view. See page 86 for details on changing your rule set and exemptions. Status Buttons Tap to change your duty status. See Page 29, Set My Duty Status. Your current status displays in color. Inactive statuses are grayed out. DriverConnect User Guide 25

26 Set My Duty Status Use the Main Menu Dashboard: Tap to return to the Dashboard. See page 21. Inspection Mode: Create reports and send them to a LEO. Page 61. DVIR: Create and send DVIRs. Page 54. Logbook: View, edit, certify, and send your logs. See page 39. Fuel Purchase: Log a fuel purchase. Page 66. Gauges: View real-time driving gauges. Page 65. Messaging: Send and receive messages, forms, and workflows. A red icon shows if you have new messages. Page 70. Settings: Change your settings. Page 84. LOGOUT: Tap to log out and return to the Login screen. Page 15. DriverConnect User Guide 26

27 Set My Duty Status Change Views The DriverConnect app supports both portrait and landscape views. The view changes automatically when you rotate your Android device. You may need to enable Screen Rotation in your device s settings first. 1. Dashboard in Portrait view 2. Dashboard in Landscape view Note: Most screens in this guide are in Portrait view. DriverConnect User Guide 27

28 Set My Duty Status Download Buffered Data If your ELD becomes disconnected from your Android device at any time, the ELD will continue collecting driving information. When the ELD re-establishes a connection with your Android device, a Downloading Data messages displays. During this, the DriverConnect app is downloading buffered data recorded in the ELD while the connection was lost. After the download is complete, DriverConnect syncs the data and updates your driving logs automatically. DriverConnect User Guide 28

29 Set My Duty Status Set My Status DriverConnect tracks your status to the minute for accurate reporting of four statuses: Off Duty (OFF) Sleeper Berth (SB) Driving (D) On Duty (ON) Your current status displays in color. When you start driving, you status automatically changes to Driving (D) when you are connected to an ELD. If you use DriverConnect without a connected ELD, then you must Tap D to manually enter Driving status. See page 33 for more information. DriverConnect User Guide 29

30 Set My Duty Status Go On Duty To go On Duty, you must choose a Rule Set, and list a tractor number, at a minimum. You can also set a trailer number, a Bill of Lading (BOL), and complete a DVIR. A green check ( ) shows completed steps. 1. From the Dashboard, tap the ON icon in the bottom duty status bar. 2. Verify your rule set. Tap Rule Set to make changes. 3. Select a new rule set, and any exemptions/exceptions that apply. See page 86 for more information on rule sets and exemptions. 4. Tap CHANGE, then the Back arrow to return to the Change Status screen. DriverConnect User Guide 30

31 Set My Duty Status 5. Verify your Tractor number. Tap Trip Info to make changes. 6. Tap to enter a new Trip Name, Tractor Number, a Trailer Number (optional), and one or more BOLs (optional). You can enter up to 5 Bills of Lading per trip. 7. Tap SAVE, then the back arrow to return to the Change Status screen. 8. Tap DVIR. 9. Complete the DVIR (see Page 54), and tap the back arrow. 10. Tap Change to go On Duty. When you are On Duty, the ON icon turns blue on the Dashboard. DriverConnect User Guide 31

32 Set My Duty Status Notes on Trip Info The Trip Info page allows you to manually enter a Trip name, Tractor Number, and Trailer Number, as well as up to 5 Bills of Lading (BOLs). Generally, the Tractor Number, Trailer Number, and BOL are assigned by dispatch. You can define your own Trip Name When you change your trip name, DriverConnect makes a new trip entry. All of your mileage and status changes will be stored under that trip name, until you change it and go to On Duty using a different trip name. You can view details in the DriverConnect portal for each separate Trip Name, Tractor Number, and Trailer Number you use. DriverConnect User Guide 32

33 Set My Duty Status Log Driving Time When you start driving, you automatically enter Driving (D) status when connected to an ELD. Since DriverConnect uses minute-byminute data for the most accurate drive time logs, your status switches between Driving and On Duty automatically. When the truck first reaches a set threshold speed after going On Duty, your status automatically changes to Driving (D). Once you stop for 3 seconds, you can change your status from Driving to any other status. If you have been stopped for 5 minutes, and have not already switched your status, the app automatically switches you to On Duty. When you reach the set threshold speed again, your status switches back to Driving. If you stop the engine, the app automatically switches from Driving to On Duty. This automatic switching is designed to maximize your drive time while maintaining compliance. By automatically switching back to On Duty when you stop, you can gain valuable time back in your legal driving limits. The threshold speed to transition in and out of driving can be set by fleet manager on the DriverConnect portal. DriverConnect User Guide 33

34 Set My Duty Status Log Sleeper Berth Time To log time in the Sleeper Berth, you must stop the truck and enter Sleeper Berth (SB) status. 1. Tap the SB status icon in the bottom duty status bar. 2. Enter a location and a note, if necessary. 3. Tap Change. Your available drive and work time is automatically calculated when you enter SB status, based on the Rule Set you are using. DriverConnect User Guide 34

35 Set My Duty Status Go Off Duty When you are finished with your day, or are taking a break, you can manually change your duty status to Off Duty. DriverConnect does not automatically change to Off Duty status. 1. From the Dashboard, tap the OFF icon in the bottom duty status bar. 2. Tap DVIR, and complete the post trip report. See Page 54 for instructions. You cannot edit the Rule Set, Trip Info, or DVIR information when you change to Off Duty status. 3. Oil and Gas Exemptions: Select the Waiting Time checkbox to account for time spent waiting at an oil well site. You must add a note to account for this time. 4. Tap Change. If you will be using the truck for personal conveyance after going Off Duty, tap the Personal Conveyance slider to ON. See page 38. DriverConnect User Guide 35

36 Set My Duty Status Complete a Yard Move Use Yard Move mode when you will be driving the truck inside your company s lot or a warehouse yard. 1. From the Dashboard, tap the ON icon in the bottom duty status bar. 2. On the Change Status screen, tap the Yard Move slider to ON (it switches from gray to blue). 3. Enter a location and a note, if necessary. 4. Tap Change. When on a Yard move, your logbook displays your On Duty time in a dotted line with the letters YM (see below). DriverConnect User Guide 36

37 Set My Duty Status To stay On Duty and to exit Yard Move mode: 1. Tap ON again. 2. On the Change Status screen, de-select Yard Move. 3. Update notes. 4. Tap CHANGE. Completing a yard move counts as On Duty time, but does not count toward your driving time. Your fleet manager may set limits on using yard moves. DriverConnect User Guide 37

38 Set My Duty Status Use the Truck for Personal Conveyance Use Personal Conveyance, or Line 5, mode when you will be driving your truck off duty for personal reasons. 1. From the Dashboard, tap the OFF icon in the bottom duty status bar. 2. Complete a Post Trip DVIR if you are going from On Duty to Off Duty and will be driving the truck immediately. See Page On the Change Status screen, tap the Personal Conveyance slider to ON (it switches from gray to blue). 4. Enter a location and write a note, as needed. 5. Tap Change. 6. Your log displays a dotted line with the letters PC during this time. Driving in Personal Conveyance mode does NOT count toward your on-duty time or your driving time. Your fleet manager may set limits on how many miles you can drive in Personal Conveyance mode. The default setting is 50 miles. DriverConnect User Guide 38

39 Manage My Logbook Manage My Logbook DriverConnect automatically maintains 14 days of logs for the hours you are On Duty, Driving, in the Sleeper Berth, and Off Duty. Driving time is logged automatically as you drive. Time for other statuses must be entered manually. See page 29. Your logs can be viewed, edited, certified, and sent from the Logbook. To access the Logbook: 1. Tap the Main Menu. 2. Tap Logbook. On the Logbook screen: Links display to certify your logs (page 43) and send your logs (page 46). The Day and Date display, with a summary graph of your HOS. shows a violation. shows the log has been certified. shows the log has not yet been certified. DriverConnect User Guide 39

40 Manage My Logbook View a Log 1. Scroll through the Logbook to find the log you want to view. 2. Tap the date to show the log graph. 3. Tap the graph to view the Log Detail screen. The Log Detail screen displays: The Day and Date at the top. A summary of your HOS, displayed in both hours per category and in a graph. A summary count, and list, of any violations. Details of each status change, including status, times, location, and notes. A plus sign icon, used to add your HOS (see page 41). DriverConnect User Guide 40

41 Manage My Logbook Edit a Log You can edit a log that has not yet been certified from the Log Detail screen. To access the Log Detail screen, see page 40. Once you are in the Log Detail screen, you can make your edits. Logbook edits work by adding new duty status entries for a time frame you define. These new entries overwrite and replace your existing entries. Only On Duty, Off Duty, and Sleeper Berth time can be edited. You cannot edit (add new or overwrite existing) driving time. To edit a log: 1. Tap a section in the graph on the Log Detail screen that you want to change. The New Duty Status screen displays (next page). DriverConnect User Guide 41

42 Manage My Logbook 2. Define a time frame for your new entry. You can do this in two ways: Tap and hold the sliders to drag the beginning and ending times to create a new time frame; or Tap the Time fields, and edit the entries directly in the clock. 3. If you tap the time fields to enter a time manually, then tap SELECT TIME to confirm the time frame and return to the New Duty Status screen. 4. Tap a status icon for the new time frame. 5. Enter a location and a note (at least 5 characters are required). 6. Tap SAVE. The Log Detail screen displays with the new duty status entry. DriverConnect User Guide 42

43 Manage My Logbook Certify a Log 1. From the Logbook, tap Certify Logs. 2. Check the log(s) you want to certify. You have to start with the oldest log. As you select it, the nextoldest log becomes available, and so on, until the previous day. 3. Tap CERTIFY. 4. Type your name to sign the log, and tap SUBMIT. You must have an active internet connection to certify a log. Also, once you certify a log, you can t edit it. Your fleet manager can edit it on the portal. DriverConnect User Guide 43

44 Manage My Logbook Accept or Reject an Edited Log Your Fleet Manager has the ability to edit your logs from the DriverConnect portal, if necessary, and then send the edited log back for you to accept or reject. Only certified logs can be edited on the portal. Only On Duty, Off Duty, and Sleeper Berth time can be edited. Your Fleet Manager cannot overwrite existing driving time. Note: Even though a manager can update your logs, you (the driver) are still responsible for making sure your logs are accurate. If you accept your Fleet Manager s changes, then the changes made will overwrite the entries you made. If you reject the changes, your original entries will remain. 1. When one of your logs has been edited, a Log edit(s) pending notification displays in the Logbook. Logs with pending changes display with an orange tab to the left of the date and summary. 2. Tap an edited log to continue. DriverConnect User Guide 44

45 Manage My Logbook 3. On the Logbook Detail screen, the Edited tab shows the proposed changes, and the Original tab shows your original entries. HOS entries that were added or modified display with an orange tab to the left of the entry. 4. Review the changes that were made to the log. Tap ACCEPT to accept the changes, or REJECT to reject them. 5. On the Accept/Reject Log Edits screen, type a reason or a comment for accepting/rejecting the logs edits, and tap Accept or Reject. Tap Cancel to return the Logbook Detail screen. After accepting or rejecting the changes, the colored tabs no longer display on your log. DriverConnect User Guide 45

46 Manage My Logbook Send a Log You can send your logs to your fleet manager as an attachment. See the example on page 64. For this function to work, your Android device needs to have an active internet connection. 1. From the Logbook, tap Send Logs. 2. Check the log(s) you want to send in the Send Logs screen. You have to start with the oldest log. As you select it, the next-oldest log becomes available to select, and so on. 3. Tap SEND. 4. Type the address of the person who will be receiving the logs, and tap SEND. DriverConnect User Guide 46

47 Manage My Logbook See an Example of a Sent ( ed) Log DriverConnect User Guide 47

48 Manage Fuel Purchases Drive with a Co-Driver DriverConnect allows you and another driver to drive using the same ELD and the same device. This is called co-driving. When co-driving, the driving record is assigned to the driver that is connected to the ELD. Co-driving allows a Driving time to be assigned to the Co-driver Set Up a Co-Driver 1. On the Main menu, tap Settings, then Trip Info. 2. Tap the Enable Co-Driving slider. 3. Tap ADD. DriverConnect User Guide 48

49 Manage Fuel Purchases 4. Enter the Driver ID, first name, and last name of your co-driver. 5. Tap ADD. 6. Tap UPDATE to change the codriver s information, if needed. 7. Tap SAVE on the Trip info page to save the co-driving session. Co-driving is now enabled. All driving records will be assigned to the driver whose DriverConnect app is connected to the ELD. The Co-driver would be listed as part of the Inspection logs. 8. To end a co-driving session, tap End Session. DriverConnect User Guide 49

50 Manage Fuel Purchases DriverConnect User Guide 50

51 Manage Fuel Purchases Assign Records to a Co-Driver Enabling a co-driver allows you to assign driving records to that co-driver from your logbook. The co-driver must then accept the changes to the logbook. 1. From your logbook, select the day of the co-driving session, and select the driving record to assign. 2. Tap Select a Driver. 3. Tap the co-driver s Driver ID. 4. Enter a note, and verify that all information is correct. 5. Tap SEND. DriverConnect User Guide 51

52 Manage Fuel Purchases 6. Tap a status to replace the Driving record you just assigned to your co-driver. This is the status that will display in your logbook after the co-driver accepts the edited driving record. 7. Tap SUBMIT. 8. The record displays with the new status, and an orange bar plus a co-driving indicator icon. The status remains pending until the co-driver accepts the edited log in his/her logbook. Note: The process for accepting re-assigned co-driver logs is the same as for accepting any other edit. See Page 44. DriverConnect User Guide 52

53 Manage Fuel Purchases Log Unassigned Driving Records It is possible to drive, with the ELD connected, without logging in to DriverConnect. This is called unassigned driving. The ELD still captures driving information. However, it does not transfer to the app until you pair your Android device to the ELD again. When you pair again, the Unassigned driving records found screen displays. You can either assign these records to yourself, or reject these records if they belong to another driver. 1. Tap the check mark next to a driving record to assign that record to your account. 2. Tap the X to reject that driving record. You may need to scroll to see all unassigned records. 3. Tap SAVE. DriverConnect User Guide 53

54 Complete a DVIR Complete a DVIR When going On Duty (see page 30) or Off Duty (see page 35), you should complete a Driver-Vehicle Inspection Report, or DVIR. You can complete a DVIR at any time, though. A DVIR lets you log and track defects in your tractor, trailer, or both. You can also state if defects are bad enough to make the vehicle unsafe to drive. DriverConnect User Guide 54

55 Complete a DVIR DVIR Home From the Main Menu, tap DVIR to access the DVIR home screen. The DVIR home screen shows a list of previous DVIRs. Each list entry shows: The date and time it was created The tractor and trailer number for the DVIR Colored text to indicate the status of the DVIR: Red marks a vehicle as unsafe to drive (see page 60) Green marks a vehicle as safe to drive, or as no defects present From this screen, you can: 1. Tap a tab to change views: Tractor displays all DVIRs for the current tractor, regardless of driver Driver displays all of your DVIRs, regardless of tractor 2. Tap an entry to open the View DVIR screen (see page 59). 3. Tap the button to create a new DVIR (see page 56). DriverConnect User Guide 55

56 Complete a DVIR Create a New DVIR To create a new DVIR: From the Main Menu, or when going On Duty or Off Duty, tap DVIR, then tap the button. The Create New DVIR screen displays. To complete a DVIR: 1. Tap to enter the Tractor Number and Trailer Number (if applicable) of the vehicle you are inspecting. Enter Defects 2. If there are defects to report, tap the Tractor Defects and/or Trailer Defects down arrows to select the checkboxes for any and all defects. Tap the arrow again to collapse the list. The number of defects you select displays in parentheses. DriverConnect User Guide 56

57 Complete a DVIR 3. If you record a defect, and the vehicle can be operated safely, check the Vehicle can be operated safely checkbox. If the vehicle CANNOT be operated safely, do NOT check this box 4. Tap YES to confirm that you can use the vehicle safely. If you do not check the Vehicle can be operated safely checkbox, then the DVIR will display with a red warning on the DVIR home screen. You will need to certify the defect has been repaired (page 60) before continuing.. DriverConnect User Guide 57

58 Complete a DVIR Enter Comments and Pictures 5. Tap Enter your comments to type out an explanation of what you are reporting, if needed. 6. Tap Upload to upload or take up to 3 pictures to document the defect. Select Take Picture to take a new picture using your Android device s camera Select Choose From Gallery to select an existing picture Tap the X on the picture to discard it. 7. Tap Driver Name to enter your name. 8. Tap SAVE. Once you tap SAVE, you cannot edit a DVIR. You can upload pictures to this DVIR from the portal. Note: At any time before you save it, you can tap the back arrow to exit and discard the DVIR. DriverConnect User Guide 58

59 Complete a DVIR View a DVIR Tap in the row of a DVIR report on the DVIR home screen to view a DVIR. The View DVIR screen shows a read-only entry of a DVIR. If the DVIR has defects that have not been certified as repaired yet, the screen name changes to Certify Defects and the CERTIFY DEFECTS button displays. See page 60. DriverConnect User Guide 59

60 Complete a DVIR Certify Defects DVIRs that mark a vehicle as unsafe show a red warning on the DVIR home screen. These are DVIRs in which the Vehicle can be operated safely checkbox was NOT checked. DVIRs that mark a vehicle as unsafe must be certified as fixed by your mechanic. 1. On the DVIR home screen, tap the DVIR to view it. 2. Tap CERTIFY DEFECTS. 3. Tap CONFIRM. 4. The mechanic must type his/her name, and tap SUBMIT. The DVIR is then timestamped with the date and time it was fixed. DriverConnect User Guide 60

61 Use Inspection Mode Use Inspection Mode When you need to show your logs to a Law Enforcement Officer (LEO) during a roadside inspection, you can use Inspection Mode. To enter Inspection Mode, select Inspection Mode from the Main Menu. In Inspection Mode, you can show your logs to a LEO during the inspection, and also an ELD event output file. 1. Tap START INSPECTION to begin an inspection. 2. Tap GENERATE REPORT to create an ed ELD output file. DriverConnect User Guide 61

62 Use Inspection Mode Start an Inspection 1. In inspection Mode, tap START INSPECTION to begin. 2. Tap the day icons on the Log Report page to view each day. 3. Logs for the current day display in a section on the bottom of the screen. 4. Tap the back button to exit Inspection Mode. You need to enter your password to exit Inspection Mode. 5. On the Password Required page, enter your password and tap CONTINUE. DriverConnect User Guide 62

63 Use Inspection Mode Generate a Report 1. Once you are in Inspection Mode, tap Generate Report to create an ELD output file. 2. Type the address that will receive the reports, add a note if needed, and tap SEND. The system will now to process and attach the report to an . Please allow up to a few minutes for this to complete. After the is sent, the Inspection Mode screen displays again. The report contains 8 days of ELD events. You can see a sample report on the next page. DriverConnect User Guide 63

64 Use Inspection Mode See a Sample ELD Output File DriverConnect User Guide 64

65 Manage Fuel Purchases View Vehicle Gauges DriverConnect provides several gauges that provide real-time information about your vehicle. Gauges measure speed, fuel economy, temperatures, pressure, and more. To view gauges: 1. In the Main Menu, tap Gauges. 2. Your remaining driving time displays by the steering wheel icon. 3. Swipe to the right or the left to alternate between the two available screens. DriverConnect User Guide 65

66 Manage Fuel Purchases Manage Fuel Purchases DriverConnect lets you manage your fuel purchases. You can add, view, edit, and delete purchases from the Fuel Purchase screen. To access the Fuel Purchase screen, tap Fuel Purchase from the Main Menu. On this screen, you can select a Fuel Purchase by tapping on a check box. You can also check the Select All checkbox to select all purchases. This checkbox changes to Select None when everything is selected. DriverConnect User Guide 66

67 Manage Fuel Purchases Add a Fuel Purchase 1. Tap the on the Fuel Purchase screen to add a new purchase. 2. Enter all of the information on the form. Some information may be pre-populated. You need to scroll down to see the entire page. 3. Tap Upload to add a picture of the receipt. 4. Choose a picture from these options: Take Picture to take a new picture of your receipt. Choose From Gallery to select a picture you have already taken. 5. Tap SAVE to save the purchase record. DriverConnect User Guide 67

68 Manage Fuel Purchases View and Edit a Fuel Purchase To view a purchase: From the Fuel Purchase page, tap an existing fuel purchase. The record of the purchase displays on the Add Receipt page. To edit a purchase: 1. Tap in any field to make changes. 2. To upload a new receipt image, tap Change. You need to scroll down to see the entire page. 3. Tap SAVE to save your changes. DriverConnect User Guide 68

69 Manage Fuel Purchases Delete a Fuel Purchase 1. Select the checkbox by one or more purchases you want to delete. Tap Select All to select all fuel purchases. 2. Tap DELETE. The selected record is removed from your fuel purchases list. Note that once you delete a fuel purchase, you cannot recover it. DriverConnect User Guide 69

70 Send Messages, Forms, and Workflows Send Messages, Forms, and Workflows DriverConnect lets you communicate with your fleet manager and fellow drivers from the Messaging screen. This feature works a lot like texting. Messages in DriverConnect can t be seen in another messaging app. You can also send and receive forms using the DriverConnect Messaging function. Forms can be sent for you to fill out. You can send completed forms back to your fleet manager. Your fleet manager can also send you workflows, which are a series of steps you need to complete. Forms are often part of a workflow. The Messaging screen has 3 tabs: Chats, Contacts, and Workflow. To send and receive messages, your Android device needs to have an active internet connection. DriverConnect User Guide 70

71 Send Messages, Forms, and Workflows Send and Receive Messages The Chats tab in the Messaging screen shows active conversations you have with your team. 1. When someone in your organization sends you a message, a blue notification displays by that contact s name in the Chats tab. 2. Tap the contact s name to open a chat window. 3. Tap the Write a message area to open the keyboard and type a message. 4. Tap the icon to send the message. 5. Messages you sent display in blue. Messages you receive display in gray. DriverConnect User Guide 71

72 Send Messages, Forms, and Workflows View Contacts Your contacts list is a list of the available people in your organization that you can send and receive messages from. Contacts are managed by your fleet manager. 1. Tap the Contacts tab in the Messaging screen to view your contacts. 2. Tap the name of a contact to open a chat screen. A blue dot by a contact s name shows if the contact is online. Note: If a new contact was added by your fleet manager, but you don t see the contact yet, you need to log out and log back in to the DriverConnect app to refresh the Contacts list. DriverConnect User Guide 72

73 Send Messages, Forms, and Workflows Set Up and Use a Message Group Group messages work like individual messages, and allow you to communicate with multiple people at one time. To create a new group: 1. In the Chats tab of the Messaging screen, tap New Group. 2. Type a name for the new group, and tap Next. 3. Tap the to add participants to the group. Participants need to be selected from your Contacts list. DriverConnect User Guide 73

74 Send Messages, Forms, and Workflows 4. Check the box by a contact to add them to the group. 5. Tap DONE. The Add Participants screen displays again, with everyone in the group (so far) displayed on the screen. You can repeat this process to add more contacts. 6. When your group list is complete, tap CREATE. 7. To send messages to your group, use the chat functions normally. Messages you send will go to everyone in the group. Anyone in the group can send a message that also goes to the whole group. DriverConnect User Guide 74

75 Send Messages, Forms, and Workflows Edit a Message Group You can edit a messaging group by adding or deleting group members, changing the group name, or deleting the group entirely. Add or Delete Group Members 1. Tap the group in the Chats screen, then tap the Group Settings icon ( ). 2. In the Group Settings screen, tap to add participants to the group. 3. Tap Remove next to a group member s name to delete that member. DriverConnect User Guide 75

76 Send Messages, Forms, and Workflows Change the Group Name 1. In the Group Settings screen, tap the icon to edit the group. 2. Edit the name, and tap to save it. The new group name displays. Delete a Group 3. In the Group Settings screen, tap the icon to edit the group. 4. Tap DELETE GROUP. 5. Tap YES to confirm the delete. DriverConnect User Guide 76

77 Send Messages, Forms, and Workflows Use Forms This feature is only available in the DriverConnect Core Plan. Forms are structured means of communication between drivers, or between a fleet manager and a driver. Forms allow for all of the necessary information in certain situations to be communicated all at once, instead of having to go back and forth over several messages. 1. When you receive a form, the message displays FORM above it. 2. Tap the arrow to view the form. The Form screen opens, showing the form. 3. Fill out the form, and tap SEND to send it back. DriverConnect User Guide 77

78 Send Messages, Forms, and Workflows To send a form: 4. Tap when you type a message, and select Form. 5. Select a form from the Form Type dropdown. 6. Complete the form. 7. Tap SEND. DriverConnect User Guide 78

79 Send Messages, Forms, and Workflows Use Workflows This feature is only available in the DriverConnect Core Plan. Your fleet manager has the ability to send you workflows. Workflows are a series of forms that can be created by the fleet manager and sent to a driver. This is a sequence of steps that a driver needs to follow. The status of each step is tracked. Workflows appear in the Workflow tab of the Messaging screen. 1. When you receive a new workflow from your fleet manager, the Workflow tab displays a red icon. You can also see each step in the workflow, with an estimated time of completion from your fleet manager. 2. Tap Accept to accept the workflow. If you tap Reject, the workflow will be rejected, and your fleet manager will be notified. After accepting, the Start workflow button displays. 3. Tap Start workflow to begin. DriverConnect User Guide 79

80 Send Messages, Forms, and Workflows The first task to complete displays with a blue bar down the left side. 4. Tap anywhere in the first task. 5. Fill out the form, and tap SEND. 6. The first task displays Completed with a green bar and an Actual time stamp. If there is another task, it is now active and displays the blue bar. Repeat these three steps for each form included in the workflow. If the workflow has one form, you will only need to do this once. DriverConnect User Guide 80

81 Send Messages, Forms, and Workflows 7. Once all of the tasks are marked Completed, tap Finish workflow. When you finish your workflow: 8. The status changes from Started to Finished. Also: Your fleet manager is notified once the workflow is completed. The finished workflow remains visible in the Workflow tab until you receive another one. You can tap anywhere in each completed task to see a read-only copy of that completed form. DriverConnect User Guide 81

82 View Alerts The Alerts screen shows a list of daily alerts that have been triggered. View Driving Events You Fleet Manager can set thresholds to trigger alerts for the following driving actions: Hard Braking: A decrease in speed in a sudden deceleration (measured in a decrease in MPH/s). Idling: The number of seconds a vehicle is running (ignition on) before moving. Speeding: Your speed (in miles per hour). Tap the Alerts icon in the upper right corner of the Dashboard. The Alerts page displays. Tap EVENTS to see a listing of your driving events for each day. DriverConnect User Guide 82

83 View Vehicle Faults If your ELD records any vehicle faults, they display on the VEHICLE FAULTS page. These are also sent to the DriverConnect portal. Tap the Alerts icon in the upper right corner of the Dashboard. The Alerts page displays. Tap VEHICLE FAULTS to see a listing of your vehicle s recorded faults. DriverConnect User Guide 83

84 View ELD Information To view current information about your ELD: 1. From the Dashboard, tap Connected to Device. The Connected to a device screen displays. 2. Tap Data diagnostic or Compliance malfunction to view information about these events. 3. View additional information about the ELD. 4. Use the slider to control the volume of the ELD sounds. 5. Tap the back arrow to return to the Dashboard. DriverConnect User Guide 84

85 Change My Settings You can change your personal information and (in some cases) your rule set and exemptions. To access these sections, tap Settings from the Main Menu. My Account Shows information about your company, yourself, and your subscription. See page 92. Trip Info Allows you to enter information about your trip. See page 91. Help Displays a list of available support channels. See page 94. Tell Rand Allows you to send a message to the Rand McNally DriverConnect support team. See page 96. Legal Displays legal information required by law, including safe driving practices. A Software version number displays at the bottom of the screen. DriverConnect User Guide 85

86 Change My Rule Set and Exemptions In some cases, your rule set and exemptions are set by your fleet manager and cannot be changed in DriverConnect. If you are able to change it, you will see the Rule Set option available in the Change Status screen when you go On Duty. To make changes: 1. Tap Rule Set on the Change Status screen. 2. Select a new rule set from the dropdown menu. 3. If you will be using an exemption, tap the Choose Exemptions radio button. 4. Select an exemption from the Exemptions dropdown menu. 5. Check the box by an exception you want to use, if applicable. 6. Tap CHANGE. Your new rule set goes into effect the next time you go on duty. DriverConnect User Guide 86

87 Available Rule Sets and Exemptions New rule sets and exemptions are added to DriverConnect frequently, and will be listed in the dropdown menu when the DriverConnect app is updated. Rule Sets: USA 8/70 and 7/60 Canada Cycle 1 Alaska California (CA) Intrastate Florida 8/80 and 7/70 Intrastate Illinois New York Oregon 8/80 and 7/70 Intrastate Texas (TX) Intrastate Wisconsin 8/80 and 7/70 Intrastate Washington DriverConnect User Guide 87

88 Exemptions: Rule Set Available Exemptions USA 8/70 USA 7/60 Passenger carrying Oilfield and gas operations Construction material & equipment Motion picture Non-Commercial operators Exceptions: Adverse driving condition 100-air mile exception (Short Haul) Alaska 8/80 Alaska 7/70 (Intrastate) California (CA) Intrastate Passenger Carrying Exceptions: Adverse conditions 100-air mile exception (Short Haul) Passenger carrying Oil and Gas Construction Material Agriculture (Farms) Utility service Motion pictures Exceptions: Adverse conditions 100-air mile exception (Short Haul) DriverConnect User Guide 88

89 Rule Set Available Exemptions Florida 8/80 Florida 7/70 (Intrastate) Illinois 7/70 (Intrastate) New York (Intrastate) Oregon 8/80 Oregon 7/70 (Intrastate) Texas (TX) Intrastate Passenger Carrying Exceptions: Adverse conditions 150 Air Mile Radius Passenger Carrying Agricultural Operations Tow Truck Operations Utility Vehicle Agricultural Operations Passenger Carrying Exceptions: Adverse conditions Non-commercial operators Passenger carrying Farm labor Construction Material & Equip. Exceptions: Adverse driving condition 150 air-mile exception (Short Haul) Washington 7/90 Washington 6/80 Agricultural Operations (Intrastate) DriverConnect User Guide 89

90 Rule Set Available Exemptions Wisconsin 8/80 Wisconsin 7/70 (Intrastate) Passenger Carrying Exceptions: Adverse conditions DriverConnect User Guide 90

91 Change My Trip Information Before you drive, you can set information about your vehicle and your cargo. The Trip Info setting allows you to set your Tractor Number, Trailer Number, and up to 5 Bills of Lading (BOL). You can change this information at any time. 1. Tap Trip Info from the Settings screen. 2. Enter information into the fields, as needed. 3. Tap SAVE. DriverConnect User Guide 91

92 View My Account Information In the Settings screen, tap My Account to view your information: 1. Information about your company displays on the Company Info tab. Only fleet managers can edit this information. 2. Information about you displays on the Driver Info tab. You can edit your profile in the DriverConnect Portal. Tap EDIT to change your Driver s License information. See below. 3. Your most recent ELD serial number and type, as well as your company s plan information, display in the Subscription Info tab. DriverConnect User Guide 92

93 Change Driver s License Information On the Driver Info tab, you can edit your Driver s License information. 1. Tap EDIT in the Driver s License Info section. 2. Make changes on the Edit License Info page. 3. Tap SAVE. DriverConnect User Guide 93