BlackVue C App Manual

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1 BlackVue C App Manual

2 BlackVue C App Manual Contents Connecting to BLACKVUE CLOUD... 3 (A) Create an account... 3 (B) Register your dashcam with your account... 3 (C) Connect your BlackVue dashcam to a Wi-Fi hotspot for Cloud connectivity... 4 Main menu... 7 FAQ... 8 Is my dashcam compatible?... 8 Is my smartphone compatible?... 8 How do I change the camera s time zone and Wi-Fi password?... 8 How do I watch Live View? How do I see my dashcam s current location? How do I watch recorded videos? Alert me when something happens to my car (push notifications) How do I backup recorded videos? Two-way voice communication function Uploading to a file hosting service/video-sharing website or ing a video recording Tips for best performance Format the microsd card once a month Keep the firmware up-to-date Troubleshooting How do I reset the direct Wi-Fi login password? How do I delete a video recording? How do I change my account password? How do I reset my account password? How do I log out from my account remotely? How do I change the Wi-Fi auto turn on/off settings? Get More Help My camera How do I rename my camera? How many dashcams can I register per account? How do I remove a dashcam from my account?

3 Map view How do I change the speed unit displayed on the map? Can I change the mapping service used? Why are there other dashcams displayed on the map? Playing back videos Why are thumbnail previews displayed for some videos? What do the file names mean? Audio and voice settings How do I enable or disable voice recording (audio)? How do I adjust when the camera speaks (voice guidance)? How do I adjust the privacy and sharing settings for each camera? Cloud access and storage information How do I disable the Cloud service? Recording settings How do I display the vehicle s speed at the bottom of videos? How do I turn off the date and time display on videos? How do I add a User text overlay to my video? How do I enable/disable automatic switching to parking mode? How do I adjust the dashcam s video resolution and brightness? How do I adjust the sensitivity to impacts and/or motion? How do I set up speed alerts? LED settings How do I turn on/off the LED indicators? What do the blinking LEDs mean?

4 Connecting to BLACKVUE CLOUD If you have a mobile Wi-Fi hotspot (portable Wi-Fi router), in-car Wi-Fi or a Wi-Fi network near your car, you can use the BlackVue C app to connect to BLACKVUE CLOUD and see in real-time where your car is and the dashcam s live video feed. (A) Create an account 1. Open the BlackVue C app. 2. Tap and select Create account. 3. Enter your address and choose a password. Re-enter your password and press Next. 4. Read the Terms & Policies and check the boxes to agree to them. Press Create account to continue. 5. Check your account for the confirmation link from Pittasoft. Click the link to confirm your address and finish creating your account. (B) Register your dashcam with your account 1. In the BlackVue C app select BLACKVUE CLOUD and login to your account. 2. Tap Yes to receive push notifications (this setting can be adjusted at any time later). 3. Select Register new camera. 4. Register your camera using one of the following methods: QR Code: Press Scan QR Code and line up the QR Code on your smartphone s screen. QR Code: Serial number Cloud code 3

5 or Manual registration: Enter your camera s Serial number and Cloud code and press Register. 5. The app will ask for your permission to access your dashcam s GPS data. If you allow access the app will be able to show you your dashcam s location and speed. If you don t allow access you won t be able to see your dashcam s location and speed (you can allow access later in Privacy settings). (C) Connect your BlackVue dashcam to a Wi-Fi hotspot for Cloud connectivity Go to the main menu and select Help > Video tutorials. 1. Make sure your BlackVue dashcam and mobile Wi-Fi hotspot are on. 2. Go to your smartphone s Settings then select Wi-Fi, and make sure Wi-Fi is turned on. 4

6 3. Choose your BlackVue dashcam from the network list. The dashcam s default SSID begins with its model number (e.g. DR650S-******). 4. Enter the default password blackvue and tap Join. 5. Open the BlackVue C app. Select BLACKVUE WI-FI > > Cloud settings. 6. Ensure Enable Cloud service is on. Select Cloud service hotspot settings. 7. Choose your Wi-Fi hotspot from the list and enter the password. Tap 2 and 3 to add settings for additional hotspots. Once done tap OK. 5

7 Note Up to 3 Wi-Fi hotspot SSIDs can be saved (e.g. home, portable hotspot and work). Your BlackVue will connect to the first hotspot it can, in the following order: Hotspot 1 Hotspot 2 Hotspot 3. The BlackVue dashcam is not compatible with 5GHz wireless networks. 8. Go back to the Firmware settings menu, tap and tap Save and close. After rebooting, your dashcam will automatically connect to the Wi-Fi hotspot. 6

8 Main menu Main menu when logged out: Go to the app home screen Login to your BlackVue account Create a BlackVue account Change map service/map speed unit, check app version Download the latest firmware for your dashcam model See the latest news from BlackVue See starter account features, purchase Live View Add-ons and Dashcam Slots Go to the BlackVue C App Manual Watch step-by-step video tutorials a Customer Support Read the app Terms of Service, Privacy Policy, etc. Main menu when logged in: Your address Logout of your BlackVue account Account settings: Check Cloud usage, change password and turn push notifications on/off See all notifications 7

9 FAQ Is my dashcam compatible? Compatible models: DR650S series DR650GW series* *Only newer editions of the DR650GW series are compatible. Is my smartphone compatible? The BlackVue C app is available for smartphones and tablets running: ios 8.0 or later Android and up Some functions may not be available depending on your dashcam model, ios/android version or smartphone. How do I change the camera s time zone and Wi-Fi password? Go to the main menu and select Help > Video tutorials. Make sure your BlackVue dashcam is on and nearby. Connect to your camera: 1. Go to your smartphone s Settings then select Wi-Fi, and make sure Wi-Fi is turned on. 2. Choose your BlackVue dashcam from the network list. The dashcam s default SSID begins with its model number (e.g. DR650S-******). 3. Enter the default password blackvue and tap Join. 8

10 Change the time zone: 4. Open the BlackVue C app. Select BLACKVUE WI-FI > > Basic settings. 5. Select Time zone. Select your time zone from the list. If your city is not in the list, select any other city within the same time zone. Change the Wi-Fi password: 6. Go back to the Firmware settings menu. Select Wi-Fi settings. 7. Select Login credentials. You can change the camera s SSID and Wi-Fi login password. 9

11 Save settings: 8. Go back to the Firmware settings menu, tap and tap Save and close. The new settings will be uploaded to your BlackVue dashcam and it will reboot. After rebooting, the new settings will take effect. 10

12 How do I watch Live View? Watching Live View over the internet: 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. Select your camera and tap the button. Watching Live View via direct Wi-Fi: 1. Go to your smartphone s Settings > Wi-Fi and connect to your dashcam. 2. Open the BlackVue C app. Select BLACKVUE WI-FI and tap the button. 11

13 How do I see my dashcam s current location? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. Tap the button to switch to map view. How do I watch recorded videos? Watching recorded videos over the internet: 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. Select your camera. 3. Select the video you want to watch. You can watch videos from the camera s microsd card and from cloud storage. 12

14 Watching recorded videos via direct Wi-Fi: 1. Go to your smartphone s Settings > Wi-Fi and connect to your dashcam. 2. Open the BlackVue C app. Select BLACKVUE WI-FI. 3. Select the video you want to watch. You can watch videos from the camera s microsd card. Watching recorded videos saved on your smartphone: 1. Open the BlackVue C app. Select INTERNAL MEMORY. 2. Select the video you want to watch. 13

15 Alert me when something happens to my car (push notifications) Turn on dashcam alerts: 1. Login to the BlackVue C app. 2. Tap and select your address to open Account settings. 3. Make sure Dashcam alerts is On. Customize when your dashcam sends alerts: 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Cloud settings > Push notification settings. 4. Customize when you want to receive push notifications. 14

16 How do I backup recorded videos? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. Select your camera. 3. Tap next to the video you want to backup. Select Copy to Cloud to backup the video recording to the Cloud. 4. Select Copy to Internal Memory to backup the video recording to your smartphone. It s also possible to connect to your dashcam via direct Wi-Fi and copy video recordings to your smartphone that way. Two-way voice communication function 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. Select your camera and tap the button. 3. Tap to turn on the voice communication feature. 4. Tap to turn it off. Two-way voice communication can only be turned on and off from the smartphone end. To use the voice communication function, voice recording must be enabled. Enable voice recording: 1. Select BLACKVUE CLOUD. 2. Tap next to your camera name and select Camera settings > Firmware settings > Basic settings > Recording settings. 15

17 3. Make sure Voice recording is On. Uploading to a file hosting service/video-sharing website or ing a video recording First, you need to copy the video recording to your smartphone s internal memory. BlackVue video recordings in your smartphone s internal memory can be uploaded, shared or ed. Copy to Internal Memory: 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. Select your camera. 3. Tap next to the video you want to backup. Select Copy to Internal Memory to backup the video recording to your smartphone. 4. Go back to the app home screen. 16

18 Share file: 5. Select INTERNAL MEMORY. Tap the button next to the video you want to share. Select Share file. 6. Choose the app you want to share with. The available options will depend on what apps you have installed on your smartphone. 17

19 Tips for best performance Format the microsd card once a month Format the microsd card periodically or when the BlackVue dashcam tells you the card needs maintenance. Formatting the microsd card will delete all video recordings stored on the card. Please backup all important videos before proceeding. Self-format function: 1. To format the microsd card press the Wi-Fi/Format button on the side of the dashcam for 10 seconds until the dashcam beeps. Format using BlackVue Viewer (Windows): 1. Download BlackVue Windows Viewer and install it on your computer. 2. Insert the microsd card into the microsd card reader and connect the reader to your computer. 3. Launch the copy of BlackVue Viewer that is installed on your computer. 4. Click the Format button, select the card drive and click OK. Format using BlackVue Viewer (Mac): 1. Download BlackVue Mac Viewerand install it on your computer. 2. Insert the microsd card into the microsd card reader and connect the reader to your computer 3. Launch the copy of BlackVue Viewer that is installed on your computer. 4. Click the Format button and select the microsd card from the list of drives in the left frame. 5. After selecting your microsd card select the Erase tab in the main window. 6. Select MS-DOS (FAT) from the Volume Format drop-down menu and click Erase. Keep the firmware up-to-date Firmware upgrades may add new features or improve performance. Upgrading the firmware using an ios or Android device (Firmware Over The Air): Go to the main menu and select Help > Video tutorials. Makes sure your smartphone has a stable internet connection. 1. Open the BlackVue C app 2. Tap and select Firmware download. 3. Select your dashcam model and the firmware language and tap OK. 18

20 4. Check the firmware version and release notes and tap OK to start downloading. 5. After the download completes tap OK to be taken back to the home screen. Make sure your BlackVue dashcam is on and nearby. 6. Go to your smartphone s Settings then select Wi-Fi, and make sure Wi-Fi is turned on. 7. Choose your BlackVue dashcam from the network list. The dashcam s default SSID begins with its model number (e.g. DR650S-******). 8. Enter the password (the default password blackvue ) and tap Join. 9. Open the BlackVue C app. Select BLACKVUE WI-FI > > Firmware upgrade. 10. Tap OK to apply the firmware upgrade. 11. The dashcam s firmware will be upgraded this may take a few minutes. The dashcam needs to reboot to complete the firmware upgrade. 19

21 Upgrading the firmware using a Windows or Mac OS computer: Go to BlackVue and follow the firmware upgrade guide. When you use a computer to upgrade the firmware all settings are reset to the defaults to ensure stable operation. Please reconfigure your personal settings such as the time zone, Wi-Fi and Cloud settings. 20

22 Troubleshooting How do I reset the direct Wi-Fi login password? If you have forgotten the password you can change or reset it using one of the following methods. Change the Wi-Fi password over the internet: 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Wi-Fi settings > Login credentials. You can change the camera s SSID and Wi-Fi login password. 4. Go back to the Firmware settings menu, tap and tap Save and close. 21

23 Change the Wi-Fi password using BlackVue Viewer (Windows or Mac): 1. Remove the microsd card from the dashcam. 2. Insert the card into the microsd card reader and connect it to a computer. 3. Find and run the BlackVue Viewer program. For Windows users: Open Windows Explorer and click on the microsd card (Removable Disk (F:), or the name of your card location). Go to F:\BlackVue\Application\Viewer for Windows\ and run BlackVue.exe. For Mac users: Open Finder and select the microsd card reader from the list in the left frame. Go to \BlackVue\Application\Viewer for Mac\ and run BlackVue Viewer. 4. In BlackVue Viewer click on the button or the menu to access the settings panel. 5. Click the Wi-Fi & Other tab and under Login credentials change the password. 6. Click Save & Close. Reset the Wi-Fi password by upgrading the firmware using a computer (Windows or Mac): Go to BlackVue and follow the firmware upgrade guide. When you use a computer to upgrade the firmware all settings are reset to the defaults to ensure stable operation. Please reconfigure your personal settings such as the time zone, Wi-Fi and Cloud settings. How do I delete a video recording? Individual video recordings stored in the Cloud or smartphone internal memory can easily be deleted. 1. Tap next to the video recording file and select Delete file. To delete individual video recordings stored in the microsd card use a computer. Alternatively, if you format the microsd card all video recordings will be deleted. 22

24 How do I change my account password? 1. Login to the BlackVue C app. 2. Tap and select your address to open Account settings. 3. Select Change password. How do I reset my account password? If you are logged in to your account, you can simply change your account password. If you are logged out of your account: 1. Open the BlackVue C app. 2. Tap and select Login. 3. Enter your and tap Password reset. 4. A password reset will be sent to you. Click on the link to reset your password. How do I log out from my account remotely? 1. Login to your account on another smartphone. 2. You will see the following pop up: Same ID already logged in. Logging in will end all other active sessions. Proceed? 3. Select OK. How do I change the Wi-Fi auto turn on/off settings? When the Cloud service is enabled the Wi-Fi auto settings cannot be adjusted. Wi-Fi will automatically switch on when you turn on the dashcam and remain on. If you don t use the Cloud service, you can adjust the Wi-Fi auto settings. 1. Go to your smartphone s Settings > Wi-Fi and connect to your dashcam. 2. Open the BlackVue C app. Select BLACKVUE WI-FI > > Cloud settings. 23

25 3. Turn Enable Cloud service off. 4. Go back to the Firmware settings menu. Select Wi-Fi settings. 5. You can adjust the Wi-Fi auto settings. 24

26 Wi-Fi auto turn on Wi-Fi auto turn off ON Wi-Fi turns on when the dashcam turns on. Wi-Fi turns off if it is inactive for 10 minutes. OFF Wi-Fi does not turn on when the dashcam turns on. Wi-Fi does not turn off automatically. You can press the physical Wi-Fi / Format button on the dashcam to manually switch Wi-Fi on/off. 6. Go back to the Firmware settings menu, tap and tap Save and close. Get More Help My camera How do I rename my camera? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera and select Change name. How many dashcams can I register per account? You may register up to 3 cameras per account (1 free slot + 2 paid slots). How do I remove a dashcam from my account? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera and select Unregister camera. Unregistering a camera will delete all of its files that are stored in the Cloud. Map view How do I change the speed unit displayed on the map? 1. Tap and select App settings. 2. Select Speed unit on map. Can I change the mapping service used? The BlackVue C app uses Google Maps. Users in China can use Baidu Maps as an alternative to Google Maps. 1. Tap and select App settings. 2. Select map service. Why are there other dashcams displayed on the map? Up to 30 dashcams can be shown on the map. Your dashcams will be shown, as well as some of those of other users. 25

27 Playing back videos Why are thumbnail previews displayed for some videos? There are 4 types of videos: Normal Event Parking Manual Tap the icon to Thumbnails are Tap the icon to Thumbnails are load a thumbnail automatically shown load a thumbnail automatically shown What do the file names mean? Recording file names include the date and time, recording mode and camera direction (2-CH models only). Example file name: _093010_NF.mp4 Date and time: 31 May 2016, 9:30:10 am Recording mode: N: Normal E: Event P: Parking M: Manual Camera direction: F: Front dashcam R: Rear dashcam Audio and voice settings How do I enable or disable voice recording (audio)? 1. Select BLACKVUE CLOUD. 2. Tap next to your camera name and select Camera settings > Firmware settings > Basic settings > Recording settings. 3. Go back to the Firmware settings menu, tap and tap Save and close. 26

28 How do I adjust when the camera speaks (voice guidance)? 1. Select BLACKVUE CLOUD. 2. Tap next to your camera name and select Camera settings > Firmware settings > Other settings > Voice guidance. Adjust when you want to hear the voice guidance (alerts). 3. Adjust the Volume to your desired level. 4. Go back to the Firmware settings menu, tap and tap Save and close. 27

29 How do I adjust the privacy and sharing settings for each camera? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Privacy settings. 4. Select which information you would like to share with other users of the app. When your camera is online the information you share publicly will be accessible from map view. If you didn t allow the app to access your dashcam s GPS data when you first registered it, you can allow access now: 28

30 5. Go back to the Firmware settings menu, tap and tap Save and close. Cloud access and storage information You can check your current usage in Account info. 1. Login to the BlackVue C app. 2. Tap and select your address to open Account settings. 3. Select Account info. A free starter account includes: 10 minutes of Live View per day (reset daily) 100 remote file plays or downloads per month (reset every 30 days) 5GB of Cloud storage space 1 dashcam slot File Expiration: Files copied to the Cloud will be stored on our servers for 90 days. After 90 days they will automatically be deleted from our servers. Please backup any videos you want to keep to your smartphone or computer. 29

31 How do I disable the Cloud service? 1. Go to your smartphone s Settings > Wi-Fi and connect to your dashcam. 2. Open the BlackVue C app. Select BLACKVUE WI-FI > > Cloud settings. 7. Turn Enable Cloud service off. 8. Go back to the Firmware settings menu, tap and tap Save and close. 30

32 Recording settings How do I display the vehicle s speed at the bottom of videos? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Basic settings > Recording settings > Speed unit. Select km/h, MPH or Display Off. 4. Go back to the Firmware settings menu, tap and tap Save and close. How do I turn off the date and time display on videos? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Basic settings > Recording settings. You can turn off Date and time display. 4. Go back to the Firmware settings menu, tap and tap Save and close. How do I add a User text overlay to my video? 1. Select BLACKVUE CLOUD. 2. Tap next to your camera name and select Camera settings > Firmware settings > Other settings > User text overlay. Enter your text. Up to 20 characters can be entered, comprised of letters (A to Z, a to z), numbers (0 to 9), and symbols ( : ; / \ + - _ ( ) $ # ). 3. Press OK. 4. Go back to the Firmware settings menu, tap and tap Save and close. How do I enable/disable automatic switching to parking mode? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Basic settings > Recording settings. You can turn off/on Auto switching to Parking Mode. 4. Go back to the Firmware settings menu, tap and tap Save and close. How do I adjust the dashcam s video resolution and brightness? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Basic settings > Video settings. You can adjust the Resolution or Brightness. 4. Go back to the Firmware settings menu, tap and tap Save and close. 31

33 How do I adjust the sensitivity to impacts and/or motion? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Sensitivity settings. 4. Make your desired adjustments. 5. Go back to the Firmware settings menu, tap and tap Save and close. Setting Motion detection (Parking mode) to 0 disables motion detection. How do I set up speed alerts? 1. Login to the BlackVue C app. 2. Select BLACKVUE CLOUD. 3. Tap next to your camera name and select Camera settings > Firmware settings > Sensitivity settings. 4. Select Speed alert. Make your desired adjustments. 5. Go back to the Firmware settings menu, tap and tap Save and close. LED settings How do I turn on/off the LED indicators? 1. Select BLACKVUE CLOUD. 2. Tap next to your camera name and select Camera settings > Firmware settings > Other settings. 3. Make your desired adjustments to the LED settings. 4. Go back to the Firmware settings menu, tap and tap Save and close. The GPS LED automatically switches on when GPS is active and cannot be disabled. What do the blinking LEDs mean? Security LED (Front) : Blinks slowly in normal and parking mode. : Blinks quickly when (i) an event is being recorded (impact detected), (ii) motion is detected in parking mode, or (iii) manual recording has started. Recording LED : Blinks orange in normal mode. : Blinks red when (i) an event is being recorded (impact detected), or (ii) manual recording has started. : Blinks green when motion is detected in parking mode. Wi-Fi/Internet LED : Direct Wi-Fi is on. : Blinks when connected to the internet (Cloud connected). 32

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35 BlackVue Cloud App Overview Create a Cloud account. You can view videos wherever you are by connecting to the BlackVue installed in your car. You can also receive notification of events (including impact and parking mode on/off) arising in your car. Using the menu BLACKVUE WI-FI, you can make a direct Wi-Fi connection with your smartphone and view real-time video or save a recorded video to your phone. This manual is optimized for Android App Ver Menu Buttons View Account info. and select Main menus BlackVue Cloud Connect to the Internet and view Live View and Recorded Video Internal Memory Move to the list in the internal memory of the smartphone BlackVue Wi-Fi Make Wi-Fi connection to the camera and view Live View and recorded video Note If you are using the Cloud, ensure that the wireless Internet connection to BlackVue is configured. Additionally, your smartphone must be connected to the Internet via Wi-Fi or LTE. You can create a wireless Internet environment using a wireless Internet connection near your car or by installing a mobile router (egg) in your car.

36 Key Functions When Cloud is Connected Locate my camera, open cameras, and see Live View Remote notification of vehicle impact detection Bidirectional voice communication Copy video files to internal memory or the Cloud Check GPS information (speed and route) View videos saved in the Cloud Configure BlackVue firmware through the Cloud Key Functions When Wi-Fi Connection is Made Directly connect your smartphone via Wi-Fi within a distance of 10 m View real-time videos (Live View) and play recorded videos Copy videos to internal memory Configure BlackVue firmware environment Update BlackVue firmware Key Features of Internal Memory Play recorded videos saved in your smartphone Manage and share files

37 Supported Devices The BlackVue Cloud App can be used on smartphones with Android or later and ios 7 or later. BlackVue Cloud DR650GW-2CH, DR650GW-2CH TRUCK, DR650GW-1CH BlackVue Wi-Fi DR750LW-2CH, DR650GW-2CH, DR650GW-2CH TRUCK, DR650GW-1CH, DR550GW-2CH, DR550GW-2CH TRUCK, DR550GW-1CH Note Some functions may not be supported depending on your smartphone, BlackVue model, Android version, and ios version. Functions supported by model are subject to change. Tablet PCs support the same resolution as smartphones.

38 Getting Started 1 2 Create Account From Home in the App, select BLACKVUE CLOUD, or select. Press Create account. or 3 Enter the address you wish to use for your account.

39 4 5 Enter a password, and press Create account. Read the Terms of App Service and the Terms of Privacy Policy. 6 7 Tick the Agree to Terms of Service checkbox and press Terms of Service. An will be sent to your account to confirm your registration. Click the Confirm in the . Your account has now been created. Note If you do not agree to the terms of service, you will not be able to use the services of BLACKVUE CLOUD.

40 1 2 Login From Home in the App, select BLACKVUE CLOUD, or select. Select Login. or 3 Enter your account name ( address) and password, and press Login.

41 Note If you forgot the password to your account, press Password reset to change your password. If you press Password reset, an will be sent to your account that contains a link to where you can reset the password. If login is successful, a popup message will appear asking you whether or not you wish to receive notification messages. By clicking OK, you can receive push notifications from your smartphone when an event arises, for example an impact while you are parked. In the Camera basic settings, you can set whether to receive push notifications, and if so what types of push notifications you will receive. For more details, see page 30 'Alarm and Voice Recording Settings'.

42 Register Camera By registering BlackVue installed in your car to the login account, you can view camera videos and receive event notifications. 1 Register My Camera Run the App and select BLACKVUE CLOUD. 2 Select Register new camera QR code. 3 4 When the video recording screen appears, ensure that the QR code attached on the mount is visible. When the QR code is read, press Register. Note You can register the camera by photographing the QR code or typing the product serial number and the Cloud security code. If you have lost the QR code, contact our Customer Support. Before you can use BLACKVUE CLOUD, you must connect BlackVue to a mobile hotspot. For more details, see 'Enable Cloud'.

43 Enable Cloud If you want to use your camera by registering to the Cloud, you must connect your camera to the Internet. Connect your camera using the BlackVue Wi-Fi menu in the App. Follow the steps below to connect your BlackVue to a mobile hotspot Turn on BlackVue. Run the App and select BLACKVUE WI-FI. Find and connect your camera from the list. For more details about how to connect, see page 40 'Wi-Fi Connection'. The default password for BlackVue is 'blackvue'. 4 Go to Camera settings Firmware settings Cloud settings.

44 5 Tick the Enable Cloud service checkbox and select Cloud service hotspot settings. Note If you set the Enable Cloud service to OFF, you cannot use the Cloud service regardless of the wireless Internet environment. 6 From the list box Choose a Wi-Fi network, select one and enter the password if required.

45 7 Go back to the Settings menu and press Quit after saving. If you press Quit without saving, changes will not be saved. Note Hotspot: Hotspot refers to an access point (AP) for wireless Internet connection. Wi-Fi and wireless routers (egg) are examples of these. SSID: Unique identifier of AP.

46 1 Account Settings Select button. 2 Log in and press to view your account information as shown below and change account settings. Settings Account info. Push notifications Change password Function You can view the date your account was created, real-time videos and VOD usage, Cloud usage, your subscription plan, and more. If an impact on your camera is detected, or your camera is connected/disconnected, you will receive a push notification. Change your current password

47 Basic Menu Screens Menu Buttons You can move to the main menu of the app, or check app settings, login info, and more wherever you are. The menu buttons appear on all screens except the video playback screen.

48 File List Screen Connected Camera Display the name of cameras connected to the Cloud Live View button View Live View of connected cameras View in Map button Locate connected cameras Video List List connected cameras or videos uploaded to the Cloud Refresh Update file list Open/Close List Open or close the list More button Manage additional menus or recorded videos Note When BLACKVUE CLOUD is connected, files are listed in the Camera and the Cloud sections separately. Either press and hold a file name, or press to view the submenu. Display Thumbnail BLACKVUE CLOUD/BLACKVUE WI-FI If a video is recorded in the Event mode, the thumbnail will be displayed automatically. If the video is recorded in other modes, however, you have to press the file icon to display the thumbnail. INTERNAL MEMORY All thumbnail images are automatically displayed.

49 Note File Naming Convention A file name comprises the date of recording (year/month/date) and time (hour/minute/second) plus two digits identifying the recording mode and the camera type. YYYYMMDD_HHMMSS_(recording mode)(camera type).mp4 Recording mode N: Normal P: Parking E: Event M: Manual Camera type F: Front Camera, R: Rear Camera

50 Real-time Video Screen Camera Name Name of the camera currently playing the video Video Screen Display real-time video Map Screen Display current position in real time Icons Front/rear camera, landscape/portrait switch, and map display icons Landscape/Portrait Switch Press button, or press Landscape mode or Portrait mode to toggle between two display modes.

51 Map View Settings Press button, or press Map on or Map off to change the map view settings. Note You can view the map only when your are connected to the BLACKVUE CLOUD. Your position on the map will be normally displayed only when GPS signals are received. If no GPS signals are received, either the map itself will not be displayed or the last position where GPS signals were received will be displayed.

52 Front/Rear Switch Press button, or Rear camera or Front camera to view images of the chosen camera.

53 Playback Screen for Recorded Videos Current File Name Display the name of the video currently playing Video Screen Display recorded video Map Screen Display the location where the video currently playing was recorded Landscape/Portrait Switch Press Landscape mode or Portrait mode to toggle between two display modes.

54 Map View Settings Press Map on or Map off to change the map view settings.

55 Front/Rear Switch Press Rear camera or Front camera to view images of the chosen camera. Note Images copied to internal memory may not toggle between front and rear camera views.

56 BlackVue Cloud Connect your camera and smartphone to the Internet and use the QR code to register the unique code. When the camera is connected to the Cloud, you can locate your camera and have two-way voice communication in the distance. You can view real-time videos or videos saved in the Cloud. If any impact occurs to your car while parked, you will be notified of it. BLACKVUE Over the Cloud AP AP, LTE, 3G App Note If you want to use BLACKVUE CLOUD, you must register your camera and set a mobile hotspot. For more details, see page 10 'Register Camera' and page 11 'Enable Cloud'.

57 Camera List Run the app and log in, then select BLACKVUE CLOUD to display the camera list. Press on top of the list, and register or unregister a camera. * For more details about how to register a camera, see page 10 'Register Camera'. You can tell if a camera is enabled or not by the color of the icon. : connected, : disconnected Select in a camera. You can then go to the corresponding menu including Unregister camera, Change name, Camera info., and Camera settings. By pressing on the camera name, you can see the menu.

58 1 Change Camera Name Run the App and select BLACKVUE CLOUD. 2 From the camera list, press on the camera you want to rename. 3 4 Select Change name. Type a new name.

59 1 Unregister Camera Run the App and select BLACKVUE CLOUD. 2 From the camera list, press and select Unregister camera. Note When you are unregistering several cameras, use button on top of the list. By selecting Unregister camera, you can select the camera(s) you want to unregister.

60 Camera Settings You can view the camera registered to the Cloud and change the settings. 1 View Info Run the App and select BLACKVUE CLOUD. 2 From the camera list, press of the camera you wish to view the information. 3 By accessing Camera info., you can view the information of the chosen camera.

61 1 Change Public Settings Run the App and select BLACKVUE CLOUD. 2 From the camera list, press on the camera you want to change the public settings. 3 Go to Camera settings Camera privacy settings, and select the items you want to make public. Note The service provider and a third party may view and use the camera info you have set it to Public. Therefore, be careful not to check any item you do not wish to make public.

62 1 Alarm and Voice Recording Settings Run the App and select BLACKVUE CLOUD. 2 From the camera list, press of the camera you want to change the settings. 3 Go to Camera settings Camera basic settings, and select the items you want to voice record and receive alarm information. Recording Settings Push notification settings Settings Voice recording Manual recording Motions detection (Parking mode) Event recording (Parking mode) Event recording (Normal mode) Function You can choose whether or not to include voice in video recording. If you start urgent recording by pressing the Manual recording on/ off button, an alarm will sound. In the Parking mode, if any motion in the filming screen is detected, an alarm will sound. In the Parking mode, if any impact on your car is detected, an alarm will sound. If any impact is detected while driving, an alarm will sound.

63 Push notification settings Settings Overspeed (Normal mode) Parking mode activation/ deactivation Function If you exceed a specified speed limit, an alarm will sound. For more details about how to set a specified speed limit, see page 48 'Firmware Settings Items'. (Firmware settings Sensitivity settings Speed alert) If you activate or deactivate the Parking mode, an alarm will sound. Note Go to Camera settings Camera advanced settings. You can change the advanced settings of the camera firmware. For more details, see page 46 'Camera Firmware Settings'.

64 View Registered Cameras View in List Run the App and log in, and then select BLACKVUE CLOUD to display a list of cameras registered. Note The cameras currently not connected are displayed in gray in the camera list.

65 View in Map In the Camera list, press cameras on the map. to display the current positions of the registered Classification Icon Function My Camera Connected Disconnected Public camera Other Cameras Private camera Disconnected camera

66 Note When the camera list is displayed on the map, other people s cameras that use BlackVue Cloud will be displayed together with My Camera. A maximum of 30 cameras, including My Camera and a random selection from other people's cameras that use BlackVue Cloud, will be displayed. If the map screen changes in accordance with the current position, the registered cameras will not be displayed on the map. To display the cameras press and search for the registered cameras again.

67 Real-time Video If the registered camera is connected to the Internet, you can view real-time videos and do voice communication View Real-time Video Run the App and select BLACKVUE CLOUD. Select the camera from which you wish to view real-time videos. Press on top of the File List screen.

68 1 Two-way Voice Communication Access the camera with which you want to have voice communication and turn on the real-time video. See page 35 'View Real-time Video' for how to use the real-time video. 2 On the real-time video screen, press to enable two-way voice communication. 3 Speak, and press to end voice communication. Note When a real-time video is connected, the two-way voice communication is off by default. You can enable the two-way voice communication only from your smartphone.

69 Playback and Copy Video You can view or copy a video that is saved in a registered camera or uploaded to the Cloud View Recorded Video Run the App and select BLACKVUE CLOUD. Select a camera from which you want to play a video. Select the video to play from the Camera List or the Cloud List. Note For details of the functions you can use while playing the video, see page 21 'Playback Screen for Recorded Videos'. The videos in the Camera List will be displayed only when the camera is connected to the Internet. Press the camera icon in the left of the list to view the thumbnail of the video.

70 1 2 Copy Recorded File Run the App and select BLACKVUE CLOUD. Select the camera that recorded the video you want to copy. 3 From the Camera or Cloud list, press button of the video you want to copy. 4 Select either Copy to Internal Memory or Copy to Cloud. Note The option Copy to Cloud appears only in the video listed in the Camera List. Depending on the size of the file, copying file may take several minutes. If Copy to Cloud was selected, it will take longer because the file needs to be uploaded to the Cloud. Use Other Functions While Copying If copying to internal memory, you can use other menus while copying the file. If copying to the Cloud, you cannot use other menus while copying a file. It may take several minutes before the file is copied and displayed in the Cloud file list.

71 1 2 Delete Recorded File Run the App and select BLACKVUE CLOUD. Select the camera that recorded the video you want to delete. 3 Press of the video you want to delete from the Cloud list, and select Delete file. Note The Delete option only appears in the Cloud list. You cannot delete the videos listed in the Camera list.

72 BlackVue Wi-Fi Using Wi-Fi, you can connect your camera to the App instantly. From a short distance, you can view and set the camera firmware in real time. You can also download and update the firmware file from the main menu. App Wi-Fi Connection (For Android OS) Turn on Wi-Fi on your smartphone and check if BlackVue's Wi-Fi is enabled. For details of enabling Wi-Fi in the camera, see BlackVue User's Manual. Run the App and select BLACKVUE WI-FI. Select the camera you wish to connect to from those listed in the Camera list.

73 4 Enter the password and press OK. The default password for BlackVue is blackvue. (For ios) Check if BlackVue's Wi-Fi is enabled. For details of enabling Wi-Fi in the camera, see BlackVue User's Manual. In your smartphone, select Settings Wi-Fi. Select a device to connect to from the network list, and enter the password.

74 4 Tap Connect to connect to the selected device. The default password is 'blackvue'. Note Once a camera is connected the password will be saved, and this camera and the password will be displayed with icon in the Camera list. You can change the SSID and password for the camera from your smartphone after making a Wi-Fi connection. By pressing and holding the name of the camera that has a password saved, you can delete the password.

75 Real-time Video Wi-Fi connects BlackVue to your smartphone. You can view in real time the video currently being recorded View Real-time Video Run the App and select BLACKVUE WI-FI. Select the camera from which you wish to view real-time videos. For more details about how to establish a Wi-Fi connection, see page 40 'Wi-Fi Connection'. Press on top of the File List screen.

76 Playback and Copy Video You can view and copy the video saved in a camera that is Wi-Fi connected View Recorded Video Run the App and select BLACKVUE WI-FI. Select a camera that has the video you wish to play recorded. For more details about how to establish a Wi-Fi connection, see page 40 'Wi-Fi Connection'. Select a video from the list to play it. Note For details of the functions you can use while playing the video, see page 21 'Playback Screen for Recorded Videos'.

77 1 2 Copy Recorded File Run the App and select BLACKVUE WI-FI. Select the camera that has the file you wish to copy. For more details about how to establish a Wi-Fi connection, see page 40 'Wi-Fi Connection'. 3 Press of the video you want to copy from the list, and select Copy to Internal Memory. Note You cannot delete the videos listed in the Camera list. Press to update the video list.

78 1 2 Camera Firmware Settings Run the App and select BLACKVUE WI-FI. Select the camera whose firmware you wish to set. For more details about how to establish a Wi-Fi connection, see page 40 'Wi-Fi Connection'. 3 Press Camera settings Firmware settings.

79 4 Go to the item you wish to set and press the sub item of which settings you want to change. 5 6 Change the settings as desired and go back to the Settings list screen. Press Quit after saving to change the settings. If you press Quit without saving, changes will not be saved, and you will go back to the previous menu screen. Note If you change and save settings, then BlackVue will reboot, and connection with your smartphone will be disconnected. Even when you are connected to the Cloud, you can change firmware settings. BLACKVUE CLOUD Camera settings Camera advanced settings You can change Wi-Fi related settings only after establishing a direct Wi- Fi connection. After disconnecting your smartphone from BlackVue Wi-Fi, in order to use regular Wi-Fi you need to connect to Wi-Fi manually through your smartphone's settings. Similarly, when switching from the BlackVue Wi- Fi menu to the BlackVue Cloud menu, you will also need to connect your smartphone to regular Wi-Fi manually.

80 Firmware Settings Items Basic settings Sensitivity settings Item Time zone Graphic settings Recording Settings G sensor (Normal mode) G sensor (Parking mode) Motion detection sensitivity Speed alert Description You can set the time zone of the area you are in. The time zone setting is used as information on a recorded video. You can adjust the resolution and brightness of the recorded videos of the front/rear cameras. You can enable or disable the Normal recording, Voice recording, Date and time display, and Auto switching to parking Mode. You change the Speed Unit, Normal Recording Duration, and Event/Parking Mode Recording Duration. You can set the sensitivity to impact, which switches to the Event Recording mode from the Normal Recording mode when an impact is detected. Sensitivity can be set from 0 to 100 steps on all sides: top to bottom, left to right, and front to rear. You can set the sensitivity to impact, which switches to the Event Recording mode from the Parking mode when an impact is detected. Sensitivity can be set from 0 to 100 steps on all sides: top to bottom, left to right, and front to rear. Set a sensitivity to motion in the Parking Recording mode. Sensitivity can be set from 0 to 100 steps. If your car exceeds a speed limit you have set, then an event recording will sound and the Event Recording mode will start. You can set the speed unit and manually type a speed limit that will trigger a speed alert.

81 Misc. settings Wi-Fi settings Item Enable recording status LED Security LED Voice alarm Alarm volume User info. registration Wi-Fi autorun Login configuration Wi-Fi auto turn off Description You can keep turning on/off the LED indicator that indicates recording status using this setting. You can set whether to apply the Security LED by recording mode. You can set whether to sound the voice alert for individual events. You can set volume of the voice alarm. The voice alarm volume ranges from 1 to 100. If you enter user info in the User info. registration window, the text you have entered will appear on the recorded video. You can use a string of up to 20 characters including upper case alphabet letters (A~Z), numbers (0~9), and symbols ( : ; / \ + - _ ( ) $ # ). You can configure Wi-Fi to be automatically enabled when you turn on the camera. If you set it to off, Wi-Fi will not be activated when you turn on the camera. If you want to use a Wi-Fi connection when this setting is off, you have to manually press Wi-Fi on/off. You can change the SSID and the password of the camera's Wi-Fi. You can configure Wi-Fi to automatically turn off when it fails to connect to your smartphone within 10 minutes.

82 Cloud settings Time sync Item Enable Cloud Service Cloud service hotspot settings Push notification settings Description You can define whether to use the Cloud service or not. If you set it to off, you will not be able to use the Cloud service regardless of the wireless Internet environment. Select a hotspot to connect to and enter the password to connect the camera to the Internet. * Hotspot: Hotspot refers to an access point (AP) for wireless Internet connection. Wi- Fi, radio modems (egg), and routers are examples of these. You can set whether to receive push notifications, including Overspeed (Normal mode) and Event (Normal mode), depending on circumstances. For details of Push notification settings, see page 30 'Alarm and Voice Recording Settings'. You can synchronize the time settings of the camera with the date and time in your smartphone. Note In the Normal Recording mode, the step 0 means the lowest value of the sensitivity to impact. In the Parking Recording mode, the step 0 means the motion detection is disabled. The Wi-Fi autorun and Wi-Fi auto turn off settings are activated only when Enable Cloud Service is set to OFF. The Time sync setting can only be accessed through Firmware Settings in the BlackVue Wi-Fi menu. In order to search for and connect to a hotspot, the Cloud service hotspot settings needs to be accessed through Firmware Settings in the BlackVue Wi-Fi menu.

83 1 2 3 Camera Firmware Update Turn on Wi-Fi on your smartphone and connect to the Wi-Fi network. From Home in the App, go to Firmware download. Select the model name of the camera whose firmware you wish to update, select the language, and then press OK.

84 4 Check the information on the screen and press OK to start downloading the firmware. 5 6 Go to BLACKVUE WI-FI and connect your camera and smartphone. For more details about how to establish a Wi-Fi connection, see page 40 'Wi-Fi Connection'. If you enter into Camera settings Firmware update, camera update will start. Note The Firmware Update menu will be enabled only when there is an update.

85 Internal Memory Video Playback 1 2 View Recorded Video Run the App and select INTERNAL MEMORY. Select the video you wish to play form the list. Note For details of the functions you can use while playing the video, see page 21 'Playback Screen for Recorded Videos'.

86 1 Manage Folder and File Create New Folder Run the App and select INTERNAL MEMORY. 2 Press New folder. 3 Type the name of the folder you want to create and press OK. A new folder will then be created in the current directory.

87 1 Copy and Move File Run the App and select INTERNAL MEMORY. 2 From the list, press of the video you want. 3 Press Copy or Move, and go to the folder you want. 4 You can press button to paste. Note You can either select a subfolder or press button to move to the upper folder.

88 1 Delete File Run the App and select INTERNAL MEMORY. 2 From the list, press of the video you want to delete and select Delete.

89 1 Share File Run the App and select INTERNAL MEMORY. 2 From the list, press of the video you want to share. 3 Press Share and select an application to share. Depending on the applications installed in your smartphone, displayed apps may vary. 4 Following the instructions of the application, and send the file.

90 App Settings Notify Wi-Fi Signal Strength Tick this checkbox to notify your smartphone when Wi-Fi signal strength in the camera becomes weak. 1 2 Wi-Fi Signal Strength Settings Go to App settings. Tick the Enable Wi-Fi strength monitor checkbox.

91 Map Settings You can configure the settings of the map to be used in the application Select map service Go to App settings. Press Select map service. Select the map you wish to use. Note If you use the Baidu Map from outside China, the position and the coordinates will not be correctly displayed on the map.

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