TRAINING FOR NODAL OFFICERS. For Registration & distribution of SKY smartphones

Transcription

1 TRAINING FOR NODAL OFFICERS For Registration & distribution of SKY smartphones 1

2 AGENDA 1. Introduction to SKY 2. Responsibilities of Nodal Officers a) Cell site identification b) Verification of network c) Beneficiary registration d) Smartphone distribution 3. Process Flow and Timelines 4. SKY Portal 5. Process Detailing Beneficiary Registration a) Potential beneficiary listing b) Beneficiary form distribution c) Registration form filling d) Claims and Objection e) Form Digitization 6. Process Detailing Distribution of smartphones a) Distribution of smartphone b) Re-Distribution of smartphone 7. Helpline a) Beneficiary registration and distribution Jan Samvaad b) Network/phone Jio/MicroMax 8. Next Steps a) Training of Block Officers 14 May 2018 b) Training of GP/Ward/College Nodal Officers by Block Officers May

3 INTRODUCTION TO SANCHAR KRANTI YOJANA 3

4 SKY aims to bridge the telecom divide in the state through smartphone distribution and network augmentation Consortium of Reliance Jio and Micromax are our implementation partners Category 1 Category 2 Micromax Bharat 2+ MRP INR 4,499 Micromax Bharat 4 MRP INR 5,999 Android 7.0 or higher 4 inch screen 5 MP front camera, 2 MP rear camera 4X zoom 8 GB memory 1 GB RAM Android 7.0 or higher 5 inch screen 8 MP front camera, 5 MP rear camera 4X zoom 16 GB memory 2 GB RAM SKY Price Incl. taxes INR 2, SKY Price Incl. taxes INR 4,

5 Rural Coverage Plan Current Coverage New network coverage till September - 18 Total Division Towers Villages HHs Towers Villages HHs Towers Villages HHs Bastar ,07, , ,89,838 Bilaspur 570 3,196 10,38, ,32, ,585 11,70,544 Durg 510 2,796 6,92, , ,062 7,51,642 Raipur 506 2,463 7,53, , ,672 8,17,580 Surguja 372 1,515 4,65, , ,771 5,35,376 Total 2,137 10,655 31,58, ,403 4,06,502 2,721 12,058 35,64,980 5

6 Network Journey Coverage CoveragetilltillDecember August Coverage Current till JioMarch Coverage

7 Responsibilities of Nodal Officers 1. Cell site identification 3. Beneficiary registration 2. Verification of network 4. Smartphone distribution 7

8 Responsibilities of Nodal Officers 1. Cell site identification 3. Beneficiary registration 2. Verification of network 4. Smartphone distribution 8

9 Cell Site Identification Nodal Officer to coordinate with Patwari for identification of 3 probable cell site options Land site: 50x50 sq ft Roof top site: 35x35 sq ft Encroachment free Undisputed Marshy land does not qualify Electricity must be available High density area 9

10 Responsibilities of Nodal Officers 1. Cell site identification 3. Beneficiary registration 2. Verification of network 4. Smartphone distribution 10

11 Verification of Network District Collector to ask Nodal Officer to confirm network availability per GP as per coverage list provided by CHiPS Nodal Officer (GP/Ward/College) to check and confirm network availability to Block Nodal Officer Block Nodal Officer to confirm network availability to District Collector S.No. District Block Name of Village Village Code Tower Site_ID Lat Long 1 Surajpur Oudgi Bhadi I-MP-ODGI-ENB Surajpur Oudgi Chapda I-MP-ODGI-ENB Surajpur Oudgi Chenda I-MP-ODGI-ENB Surajpur Oudgi Dawana I-MP-ODGI-ENB Sample 5 Surajpur Oudgi Kharra I-MP-ODGI-ENB Surajpur Oudgi Lanjit I-MP-ODGI-ENB Surajpur Oudgi Odgi I-MP-ODGI-ENB Surajpur Oudgi Pakni I-MP-ODGI-ENB Surajpur Oudgi Raisara I-MP-BYTN-ENB Surajpur Oudgi Thargi I-MP-ODGI-ENB Coverage (Yes/No) District Collector to send this information to CHiPS 11

12 Responsibilities of Nodal Officers 1. Cell site identification 3. Beneficiary registration 2. Verification of network 4. Smartphone distribution 12

13 Beneficiary Registration Beneficiary list published at GP Claims & Objections Registration at GP Organize Gram Sabha Final list of beneficiaries Nodal officer to download and publish potential beneficiary list at GP level Nodal Officers to organize and manage the Claims & Objections Process Nodal Officer to distribute registration forms and collect filled up forms Nodal Officer to hand over Acknowledgement Slip to beneficiaries All received forms to get digitized on SKY Portal by Nodal Officer with the help of CSC Teams Nodal Officer to organize Gram Sabha for approval & rejection of new addition to beneficiary list After Gram Sabha approval, Nodal Officer to prepare final list of beneficiaries by adding original beneficiaries from SECC list and additional beneficiaries list approved by Gram Sabha. Selection of beneficiaries will be done as per criteria mentioned in Guidelines. 13

14 Responsibilities of Nodal Officers 1. Cell site identification 3. Beneficiary registration 2. Verification of network 4. Smartphone distribution 14

15 Smartphone Distribution Publish schedule of distribution events Co-ordinate with Agency Digitization of the list of smartphones delivered Re-distribution of unclaimed smartphones Nodal officer to download and publish distribution schedule at GP along with list of final beneficiaries Nodal Officer to co-ordinate with agency for organizing e- KYC and SKY Mela Nodal Officer to support Agency in uploading list of beneficiaries that have received smartphones Organize re-distribution of unclaimed smartphones within 15 days of first distribution event 15

16 Process Flow Printing and dispatch of SKY Registration form to Districts District Administration send registration form to Gram Panchayat/ Ward/College Nodal Officers assist beneficiaries in filling SKY registration form Finalization of beneficiary list by Collectors/ Departments Gram Sabha approval on final beneficiary list CSC/VLEs digitize manually filled registration form on portal Finalization of dates for Distribution by Collectors & updated on SKY Portal Consortium sends smartphones 1 day before distribution, DA ensure safekeeping of smartphone ekyc, Smartphone distribution and activation 16

17 17 Key Activities Timelines No of days 1 8 M a y 1 9 M a y 2 0 M a y 2 1 M a y 2 2 M a y 2 3 M a y 2 4 M a y 2 5 M a y 2 6 M a y 2 7 M a y 2 8 M a y 2 9 M a y 3 0 M a y 3 1 M a y 1 J u n e 2 J u n e 3 J u n e Publishing of draft list of beneficiaries Form Filling -- Published Beneficiaries to Form Digitization - Published beneficiaries to Application for claims & objections to Approval of claims & objections to Form Filling-- Additional Beneficiaries to Form Digitization -- Additional Beneficiaries to Entry of rejected names of rejected applicants and reasons for rejection to Publishing of final list of beneficiaries and rejected applicants Timeline

18 SKY Portal SKY Portal to be a one-stop solution to track network augmentation, beneficiary registration, logistics and distribution 1 18

19 Process Details Beneficiary Registration Smartphone Distribution 19

20 Beneficiary Registration a) Potential beneficiary listing b) Beneficiary form distribution c) Registration form filling d) Claims and Objection e) Form Digitization 20

21 Potential Beneficiary Listing CHiPS to upload potential beneficiary list on SKY Portal Nodal Officer to print GP s potential beneficiary list from SKY Portal Nodal Officer to publish printed list of potential beneficiaries at GP Bhawan/ Ward/ College along with schedule of form distribution Block Nodal Officer to print and hand over potential beneficiary list to Nodal officer in places where GPs cannot download and print. 21

22 How to access and download list of beneficiaries from SKY Portal Login to SKY Portal To open SKY Portal To Login SKY Portal Enter Username & Password (It will be provided to each user on his _Id and Mobile Phone.) 22

23 How to access and download list of beneficiaries from SKY Portal Dashboard Once the user enters his Username & Password he will be directed to Dashboard. 23

24 How to access and download list of beneficiaries from SKY Portal On the left side of Portal, Click on Beneficiary and go to Potential beneficiary list, which will take you to Potential beneficiary list page. 24

25 How to access and download list of beneficiaries from SKY Portal Potential Beneficiary List Page On left side of Portal, Click on Beneficiary and go to Potential beneficiary list, which will redirect you to the Potential beneficiary list page. Select Village Name from dropdown list and click Submit. It will generate list of published potential beneficiaries. 25

26 How to access and download list of beneficiary from SKY Portal Downloading Potential Beneficiary List Once Potential beneficiary list get generated, It can be used as below: Copy CSV Print Nodal Officer at GP/ Ward/ College can take printout from here. 26

27 Beneficiary Form Distribution District Admin to ensure availability of beneficiary registration form at each GP Nodal Officer publishes schedule of form distribution at GP Bhawan/ Ward/ College On scheduled date, Nodal Officer will distribute registration form and collect filled-up form Nodal Officer to check and match received filled-up form with published list of beneficiaries Nodal Officer prepare separate list of forms received Beneficiaries from published list of SECC Additional list of beneficiaries who are not in SECC 27

28 Beneficiary Registration Form - Rural/Urban Form filling instruction for Nodal Officer 28

29 Beneficiary Registration Form - College Form filling instruction for Nodal Officer 29

30 Claims & Objections Organize and manage the Claims & Objections Process Dava-Aapatti Finalize list of beneficiaries who are not in SECC list of 2011 Get approvals on draft final list of beneficiaries After approval of Gram Sabha, Nodal Officers are to prepare the following lists: Original beneficiaries Approved beneficiaries Rejected beneficiaries Nodal Officers to prepare Draft Final List of beneficiaries to be digitized on SKY Portal with the help of CSCs 30

31 Form Digitization Nodal Officer and CSC team will digitize all the filled forms that are received. After Gram Sabha approval, Nodal Officer and CSC team will digitize final approved list of beneficiaries. 31

32 Distribution of Smartphone 32

33 Process Summary CHiPS will publish Detailed Distribution Plan (DDP) on SKY Portal District Administration can change schedules in DDP with the guidance of CHiPS. This changed plan will be termed as Final Distribution Plan (FDP). Nodal Officer(GP/Ward/College) can see schedules of SKY Mela event planned in SKY Portal. As per FDP, at each GP/Ward/College SKY Mela will be organised to distribute smartphones. In SKY Mela, e-kyc, Sim activation and smartphone distribution will be done. Nodal Officer (GP/Ward/College) will publish schedules of smartphone distribution in GP/Ward/College 33

34 How to view Event List in SKY Portal Schedule of Event To open Event List go to dropdown of Event in side-menu bar and click Event List 34

35 Documents needed for ID verification in absence of Aadhaar / Enrolment number PAN Card Passport Driving License Identity Card issued by Public Sector Undertakings Government College / University Identity Card Certificate of Address with Photo from Govt. recognized educational institutions (for students only) Address Card with Photo issued by Dept. Of Posts, Government of India Current Passbook of Post Office or any Scheduled Bank, having Photo Freedom Fighter Card having photo Voter ID Card Arm's License Identity Card issued by Central / State Government Ration Card with your Photo Certificate of Address having Photo issued by MP / MLA / Group A Gazetted Officer in letter head Certificate of Photo Identity issued by Village Panchayat Head or its equivalent authority (for rural areas) Smart Card issued by CSD, Defence / Paramilitary forces Pensioner Card having photo Kisan Passbook having photo 35

36 Distribution Responsibilities Nodal Officers Nodal Officers will ensure arrangements are made at distribution point, before the scheduled date of SKY Mela. Agency Nodal Officer + CSC Agency (smartphone supplier) should print beneficiary list from SKY Portal before the day of event. This list will be used as acknowledgement after distribution of smartphones to beneficiaries. This list will have the beneficiary s sign or thumb impression on it along with signature of Nodal Officer. Final list of beneficiaries received smartphones will be uploaded on SKY Portal. For uploading this Nodal Officer and Agency can take help of CSC team. District Admin District Admin will ensure overall arrangements and security at distribution points. 36

37 Re-Distribution of Smartphones After first distribution event, Agency will keep smartphones under his custody. Process of re-distribution of smartphones will be completed within 15 days of first event. District Admin will co-ordinate with Agency to finalize schedule for re-distribution of smartphones. Nodal Officer will publish dates of re-distribution at GP bhawan/ Ward/ College Agency will print remaining list of beneficiaries from SKY Portal for re-distribution of smartphones. Final list of beneficiaries who received smartphones via the re-distribution process will be uploaded on SKY Portal. For uploading this Nodal Officer and Agency can take help of CSC team. 37

38 Smartphone Distribution Process 20 minutes Nodal Officer Volunteer Helpdesk Jio Rep. Table 1 Jio Rep. Jio Rep. Jio Rep. Jio Rep. Table 2 Table 3 Table 4 Table 5 Event coordination & management Helpdesk Check acknowledgment slip Inform Table No. Entry Exit Helpdesk Volunteer Helpdesk Nodal Officer Table 6 Table 7 Jio Rep. Jio Rep. ekyc Table Activities at ekyc Table Check acknowledgment slip Verify as per SECC Perform ekyc Update mobile number, in SKY portal Beneficiary signature Handover Smartphone & SIM Table 12 Table 11 * No. of representatives to vary based on Smartphones to be distributed Table 10 Table 9 Jio Rep. Jio Rep. Jio Rep. Jio Rep. 7 minutes Table 8 Jio Saarthi Phone Unboxing Inserting SIM Smartphone switch on Demonstration booklet First Call OTT app installation and preview 38

39 Collection and Service Centre: After-Sales support Collection and Repair Centres Service Centre Call Centre Smartphone collection cum repair centers to be set-up at Tehsil Headquarters before distribution. These centers will undertake minor repairs and track pickup and delivery of smartphones One dedicated Service Centre to be set-up before distribution of smartphones Service Centre to be set up at Raipur, preferably Service Centers will undertake all major repairs, replacement of spare parts or device, if needed Call center for smartphone related grievances Support available in Hindi and local language 39

40 Helpline 40

41 Dedicated SKY Helpline ( ) at Jansamvad Call centre Queries regarding Form filling Eligibility e-kyc Dates of distribution, events Contact person / nodal officers information Venue for the distribution events Grievances / Suggestion 41

42 Helpline for Jio & Micromax Jio Helpline Yet to Come Micromax Helpline

43 Next Steps in Training Training of Block Nodal Officers 14th May 2018 (District Nodal Officers will train Block Nodal Officers) Training of Nodal Officers (GP/ Ward/ College) 15th May 2018 (Block Nodal Officers will train Nodal Officers (GP/ Ward/ College) 43

44 Questions??? 44