AmosConnect Basic Quick Set-up Guide for Windows 2000 & Windows XP SP2

Transcription

1 AmosConnect Basic Quick Set-up Guide for Windows 2000 & Windows XP SP2 The AmosConnect Basic Quick Set-up Guide for Windows 2000 & Windows XP SP2 is designed to guide you through the installation and configuration of the AmosConnect Basic software on Windows 2000 & Windows XP SP2. If you need any assistance, please contact Xantic Customer Services using the methods shown below. You need the following to install AmosConnect Basic: We strongly advise that Windows 2000/XP is updated with the latest patches and service packs available. Installation Media version (or higher) That the user has administrator rights on the PC This document will cover three parts. Installation of the AmosConnect Basic software Configuration of modem devices within the AmosConnect Basic software Registration of the software on AmosConnect Note: Windows XP SP2 users please read ANNEX A Installation checklist Installing AmosConnect is quite simple and straightforward. However it is important that you follow the steps in sequence. Therefore we advise you to use this checklist and to tick off each step when you have completed it. If you have any problems and need to contact us, then it is very useful for us to know how far you have gone in the process. Action to be taken 1 Check that your Terminal is configured to use data via Xantic Tick When Completed 2 Insert the Media into you PC and install the software 3 The AmosConnect software should run and show 1 message in the INBOX with subject Welcome to AMOS Connect 4 Connect over satellite to the AmosConnect server to request your registration 5 Check that the PO ID has changed from ANON# to A##### (left upper corner of the program) 6 Check that there is a message in the INBOX with subject AMOS Mail SysOp Notification which contains a message that registration was successful. 7 After 5 minutes, connect to the AmosConnect server again. After the connection, check that there is a message in the INBOX with subject ÄMOS Connect Registration details 8 Check that there is further message in the inbox with subject Notification Autoconfiguration complete 9 Exit the software and re-start the AmosConnect program 10 Check there now is a mail in the inbox with subject AMOS Mail SysOp Notification This mail generated your license. Print it and keep a copy in a safe but reachable place. You need it if the software required re-installation. NOTE: Do not attempt to send any messages until all of these steps have been completed.

2 Installation 1) Run the AmosConnect Basic installation from the media by starting setup.exe 2) At the installation screen press Next. The license agreement will be displayed read this carefully if done press Yes to continue. 3) At the screen setup type select Standard and press Next 4) At the screen Start copying files the current installation settings are listed press Next to continue 5) The installation starts and copy s the files to the installation folder.

3 6) At the screen Details all the details you have need to be filled in* if done press Next. * The field marked with * are necessary to fill-in if these fields are not filled in the installation can t be completed! 7) At the screen Address choose the desired address. It is possible that not all the addresses listed can be selected but that some of them are grayed out. If you have chosen your address press Next to continue. Note: If the chosen address already exists we will add an additional digit to your address after registration. This will require no user action.

4 8) At the screen Inmarsat Terminal a modem can be selected for your Inmarsat terminal. If you have selected a modem or there is no modem listed or there in no modem that can t use your Inmarsat terminal you can install it in the AmosConnect software. If finished press Finish to continue. 9) The program is installed press Finish to close the set-up and start using the program. NOTE: for additional instructions on use of Windows XP SP2 together with TCP/IP connection method (BGAN, RBGAN and Fleet) please see annex A. Configuration of Modems This part is only necessary if you didn t install a modem during Step 8 of the Installation. If you have installed a modem or you will use AmosConnect with RBGAN or Fleet MPDS you can skip the configuration and dial in to AmosConnect to complete the registration. 1) In the AmosConnect Basic software go to Remote -> Modem Services

5 2) At the screen Modem Devices press Add 3) In this screen you can setup your modem for AmosConnect Basic we highly recommend that you will use the AM Device. Select the terminal or modem from the list and select the Com port from the list where the terminal is connected. If you selected the terminal or modem from the list press OK then press Close. You have no configured the AmosConnect Basic software and you can start with the final step the registration of the AmosConnect Basic software.

6 Registration of the AmosConnect software If the installation and configuration is completed the final part is the registration of the AmosConnect Basic software. This procedure is required to use the system if this procedure is not completed the software can t be used. 1) In the Inbox there will be an from postmaster@amosconnect.com with a subject Welcome to AMOS Connect. Open the by double click on it and you will see the following text: 2) To complete the registration procedure the AmosConnect Basic software needs to connect to the AmosConnect server, to do this close the open message by pressing Close then press Next.

7 3) Then press Dial and the following screen is displayed. (If you use RBGAN or MPDS go to step 5) Device: Your Terminal or modem should be listed here if not selected it from the drop down menu. Remote PO: This will always be Amos Connect hub [AMOS] Phone: This will always be AmosConnect short access code 65 Dial Using: This should be Inmarsat Terminal however if you use Iridium you should select Iridium Phone from the drop down menu. 4) If all settings are correct press Connect. After about 20/30 seconds, there will be numbers in the area marked with the circle. This shows that data has been sent and received correctly. Note: This function is not available for MPDS and RBGAN. For Fleet and GAN use the ISDN channel for registration and for RBGAN, prior activation is required using any of the supported terminals.

8 5) If you don t have MPDS or RBGAN you can go to step 6. AmosConnect Basic works easily with RBGAN or MPDS. To connect via RBGAN or MPDS the TCP/IP option in the AmosConnect software needs to be selected. For RBGAN leave all the settings as is and press OK NOTE: RBGAN should have a active internet connection before connecting to AmosConnect. For MPDS you need to do a one-time set-up of the MPDS device this is documented and can be found on the media and is called AMOSConnect_Fleet_GAN.pdf If MPDS is set-up select TCP/IP and from the Dialup networking select the installed MPDS connection and press OK. All will be send and received when connected. NOTE: for additional instructions on use of Windows XP SP2 together with TCP/IP connection method (BGAN, RBGAN and Fleet) please see annex A.

9 6) After you have made the first successful connection, you will receive a message like this in you inbox. This confirms that your account has been created on the AmosConnect server. We will check that your requested address is available. This takes about 5 minutes.

10 7) After this period you should make another connection to the hub during which you will receive an with the text below. Note: If you entered a shore based address during registration, a copy of the will also be sent to that address. 8) Restart your AmosConnect software and verify a proper login. Check there is an in the inbox with subject AMOS Mail SysOp Notification. This generated your license. Print it and keep a copy on a safe place. You need it if the software requires reinstallation. This means that your AmosConnect installation & registration is complete.

11 ANNEX A If you are installing AmosConnect on Windows XP SP2 with the Microsoft Firewall active (default) you must follow the additional procedure. After installing the AmosConnect Basic software the program starts up and the following messages appears: Here you should choose Unblock if you choose one of the other options it is possible that you get an error message when trying to connect to the AmosConnect server. To solve this you problem you need to go to the Control Panel in windows.

12 If you will see the following screen, press Switch to Classic View The screen will change to the screen below here you select Windows Firewall by double click on the icon.

13 The configuration of the Windows Firewall starts, press the tab Exceptions. Here you need to check AMOS Connect Client. And after this press OK. You can now start using the AmosConnect software.

14 Assistance and Support For more information, assistance and support, please visit our website: or contact your Sales Manager or Xantic s 24/365 Customer Service Team: Customer Services in Australia: Tel: or toll-free* Fax: or toll-free* service@xantic.net Telex (71) TELCSC AA *Toll-free in Australia only Via Inmarsat use Special Access Code: 68 (free of charge via LES Burum and Perth)