Presented by Aktion Associates and IBM

Transcription

1 IBM Lotus Sametime and Unified Communications Presentation Tuesday, February 23, 2010 Presented by Aktion Associates and IBM

2 Aktion Associates Inc. At A Glance. In business 30 years 65+ employees customers OH, MI, IN, KY HQ Maumee, OH (Toledo) Columbus Indianapolis Detroit, Cleveland, Cincinnati IBM Premier Business Partner IBM Hardware Reseller IBM Software Reseller

3 Introductions AKTION ASSOCIATES Chris Elekonich Professional Services Manager Ora Stavsky Sales Manager Christin Olsen Account Manager Tim Bowie Account Manager Suzanne Wilson IBM Certified Advanced Application Developer Mike Sobczak Lotus CLP Notes Advanced Application Developer IBM Lisa Sarkady IBM Lotus Technical Sales

4 Why Unified Communications? Yesterday: People went to work Today: Work comes to people Office Home Transportation WAN/Internet Airport Hotel Unified communications offers the ability to improve how individuals, groups and companies interact and perform tasks. The largest single value of unified communications lies in its ability to reduce human latency in business processes. (Source: Magic Quadrant for Unified Communications, Gartner, June 2006)

5 IBM Customers find many benefits of using Sametime Speed Decision Making Accelerate Reduce Travel Business Processes & Communications Costs Save Money on Telephony IBM Sametime customer success stories Support Distributed Teams

6 Community Collaboration Telephony Integration & CEBP UC Platform Web Conf. Service Enterprise IM 6

7 Presence Awareness Instant Messaging chat, multi-way chat Rich text, Date/Time stamps, spell check, Emoticons, Emoticon palettes Contact list management: Business card display, Sort contact list, Show short names, Show online only Contact type ahead Chat history Lotus Notes and Microsoft Outlook/Office integration Standalone Lotus Sametime Connect client File Transfer, Screen Capture Video and VoIP chat in the enterprise Telephony Integration Meetings with Audio/Video Mobile Clients Supported Public IM Federation Web IM client and Open Programming Model RIM BlackBerry Symbian Microsoft Windows Mobile

8 Agenda: Sametime 8.5 Sametime 8.5 overview Online Meetings W eb browser IM client & W eb APIs Audio / Video Sametime Systems Console Q&A

9 Sametime 8.5 is about simplicity Simplicity promotes adoption and adoption creates ROI.

10 Sametime 8.5 is Available Now A new online meeting experience that is integrated into the IBM Lotus Sametime Connect client. Join a meeting with a single click. Easily invite others by dragging their names from the contact list. Accept meeting invitations with a single click. Upload meeting materials via simple drag and drop. New zero-download, browser-based chat and meeting clients that extend the desktop experience to wherever the user is working. A new standards-based audio and video infrastructure that enables more seamless interoperability with third party audio and video conferencing systems. New audio and video codecs that provide higher quality native voice and video services for a more compelling collaborative experience out-of-the-box. New Web 2.0 APIs that let developers embed Sametime capabilities into Web sites and applications so users switch context less. A new, browser-based Apple iphone chat client, support for the Blackberry Storm, and an improved mobile client for Microsoft Windows Mobile devices. New social contacts views that make it easier to find the people you collaborate with the most. A new System Console that centralises infrastructure configuration, deployment, management, and policy management for all Sametime services.

11 Sametime 8.5 Sametime Connect Client Online Meetings Audio / Video W eb Browser Clients & W eb 2.0 APIs Sametime Systems Console

12 Sametime 8.5 Connect Client Demo New Recent Contacts and Frequent Contacts views Apply existing location settings to new location View contacts by recent interactions or or frequency of conversations View contacts by picture or by name 12

13 Where can I deploy the Sametime client? Within the IBM Lotus Notes client As a standalone client 13

14 Microsoft Outlook integration in Sametime 8.5 New toolbar adds click to talk, send file, announcement, instant meet, instant share direct from Outlook Click to talk via major 3rd party telephony vendors when their plug ins are deployed Dynamically creates instant Sametime contact list Instantly click to chat, talk, share, meet with any or all copied on the message 14

15 What's new in Sametime 8.5 Sametime Connect Client Online Meetings Audio / Video W eb Browser Clients & W eb 2.0 APIs Sametime Systems Console

16 Next generation Online Meeting Experience to access to get in to share easy to add others to collaborate

17 Key new meeting features Simpler meeting experience Fast meeting entry Rich client -- Lotus Sametime Connect or Lotus Notes embedded clients Web browsers (zero Java download for meeting viewing) Reservation-less meetings Instant meetings or reusable (persistent) meeting rooms Improved calendar integration with Lotus Notes (or Microsoft Outlook ) software Improved screen and document sharing quality Easy record /playback in a standard player (.MOV files) Improved meeting reliability HTTP/HTTPS connectivity replaces T.120 Simplifies firewall/sso etc Built in meeting room failover No need for separate EMS infrastructure 17

18 Managing meeting rooms via Sametime Connect Part of the Sametime Connect 8.5 client Shelf offers views of rooms or calendar meetings. View your rooms, recently used rooms, or select someone in your contact list to view their rooms. Create, Join, Invite, or Search directly from here. One-click to create a room for a calendar meeting with no online room and invite everyone. 18

19 Invite to others meetings from a chat Invite to an Instant Meeting 19 Invite to an existing room or create a new one

20 Invite others by dragging from your contact list into the room. View list by name or picture. Presenter tools thumbnails of slides, laser pointer, annotations, size display Set room permissions Materials are stored in the meeting room library, which lists all documents and URLs shared in the meeting. Create polls, take screen shots, and paste files into the library. Rich text and emoticons available in the group chat. Lotus Sametime installed client Quick entry to the meeting room as easy as joining a chat

21 Click to start/stop video. Video starts after joining the audio call. Video canvas area contains a single composite embedded video stream. Call and video controls List of participants shows connection status Meeting leader or approved user can record meeting both the shared content and the meeting audio. Save to standard.mov file format Room tools give you access to meeting room settings. Also use to create reports, showing attendance, action items, meeting minutes, and what was shared.

22 Easy to share a document or your screen When choosing a document to share Document and screen sharing integrated into the same dialog

23 Web browser client Zero download browser experience to view meeting content -no Java required!

24 Rich/Browser Client User Feature Comparison Rich meeting client adds the following: Client-side document conversions of.ppt and.odp files (higher fidelity) Appshare remote control capabilities (peer-to-peer appshare only) Drag/drop support or UI/dialog support for inviting participants Drag/drop support for adding file content Meetings recording Use highlighter tool and pointer tool (everyone can view) Create or send Polls Screen capture tool Paste from clipboard Audio/Video History of common files added to Library All plans are subject to change

25 Creating Sametime 8.5 meetings in Notes Online rooms are saved and can be re-used Information about each room is visible and included in the calendar entry

26 Creating Sametime 8.5 meetings in Microsoft Outlook List of meeting room servers from options panel List of meeting rooms loaded from selected server New servers can be registered from the form New meeting rooms can be created or edited on the server from the form

27 What's new in Sametime 8.5 Sametime Connect Client Online Meetings Audio / Video W eb Browser Clients & W eb 2.0 APIs Sametime Systems Console

28 Sametime 8.5 audio & video Integrated Unified desktop video user experience Open Interoperate with partner video conferencing systems Managed Improved audio/video management

29 Sametime 8.5 audio & video capabilities Voice/Video Chats Lotus Sametime 8.5 Support for chat, VoIP audio/video chats & online meetings N-way voice and video conversations Active speaker switching Encodes standard A/V streams H.263, H.264 G.711, G.722.1, isac SIP based A/V client Meetings Third-party integration 29

30 Starting an AV call from contact list Same user experience as Sametime Multiple names are selected from the contact list for a call Select Start Call/Video with Selected Contact 30

31 The audio & video call window 31 Resize video window Maximize video window to full screen Show/Hide own video

32 Sametime 8.5 audio & video conferencing Telepresence interoperability Room Video Conferencing systems Voice/ Video calls H.323 Partner delivered connectors Meetings 32 ISDN

33 Sametime 8.5 video conferencing integration Sametime Connect is a full video client for 3rd party MCU's. 33

34 What's new in Sametime 8.5 Sametime Connect Client Online Meetings Audio / Video W eb Browser Clients & W eb 2.0 APIs Sametime Systems Console

35 Sametime for the web Zero download clients Rich user interface API geared to W eb programmer 35

36 Sametime 8.5 browser-based instant messaging User presence status message Contact list Adding contacts and groups Quick Find for contact list Business cards Location 1 to1 chat N-way chat with invitation Sending announcements Rich text Emoticons Public IM presence chat via Sametime Gateway Click to call (via 3rd party telephony partners) Instant Meetings Web application integration APIs PC, Mac, and iphone support 36

37 Easily customizable with style sheets Custom Styles

38 Browser-based iphone instant messaging

39 Web 2.0 API's to communications-enable web apps SDKs & Toolkits enable Sametime services to be embedded in other desktop applications Web 2.0 APIs allow developers to use standard tools to embed Sametime services in their web applications Browser chat and meeting clients can be customized through style sheets

40 What's new in Sametime 8.5 Sametime Connect Client Online Meetings Audio / Video W eb Browser Clients & W eb 2.0 APIs Sametime Systems Console

41 System Console: Centralized configuration and policy management Lotus Sametime Gateway Lotus Sametime Unified Telephony * Lotus Sametime Media Manager Lotus Sametime Presence/IM Lotus Sametime Meetings Lotus Sametime Advanced* * Future release of server required

42 Sametime System Console Overview prerequisite components No more install/reinstall of DB2 (for example) for each separate offering Centralize configuration. Setup & testing of things like LDAP centralized in a single location, instead of various wizards in different installers Facilitate deployment planning. Mechanism to plan the Sametime server deployment Installation of server nodes is simpler, as the shared configuration already exists. Server installers are headless, and need no input from user Single point of action for administrative tasks Example: Policy is managed from a single place for all components 42 Sametime Presence/ IM Sametime Classic Meetings LDAP Sametime New Meetings Sametime Media Server Sametime Proxy Sametime Gateway WebSphere System console manages all needed info for Domino Manage prerequisites. Sametime System Console DB2

43 Sametime System Console - Web User Interface 43

44 System Console - Policies Administration Example 44

45 Q&A

46 Aktion Contacts To find out more about the products and services in today s presentation you may contact any of the following; Ora Stavsky ostavsky@aktion.com Christin Olsen colsen@aktion.com Tim Bowie tbowie@aktion.com Chris Elekonich celekonich@aktion.com Mike Sobczak msobczak@aktion.com Suzanne Wilson swilson@aktion.com

47 Sametime 8.5 Meetings Installed Client/ Browser Client Feature Comparison Installed Meeting Client is required for: Client-side document conversions of.ppt and.odp files Appshare remote control capabilities (peer-to-peer appshare only) Appshare hosting capability on Mac Drag/drop support or UI/dialog support for inviting participants Drag/drop support for adding file content Meetings recording Source highlighter tool and pointer tool Create or send polls (anyone can respond) Screen capture tool Paste from clipboard Browsing history for the library Audio/Video (browser support is planned for future Lotus Sametime release) 47

48 Coming in 1H More features in W eb browser meetings, ex Audio/Video Sametime Connect 8.5 Mac and Linux clients W indows 7 support is planned for 1H 2010 Domino support Ability to use Sametime Advanced with Sametime 8.5 client (stand alone & in Notes) Ability to use Sametime Unified Telephony with Sametime 8.5 (stand alone & in Notes) Citrix environment cannot support some UC features (Sametime 8.5 has same limitations as 8.0.1/ due to issues with the Citrix platform). Audio video, app share, location, file transfer, Office integration External video collaboration (planned for 2010) IPV6 or FIPS support for video not in 8.5 (planned for 2010) 48

49 Meeting Server Dependencies*: No connection to ST-Community Server Optional live names integration Optional media server integration Integration happens on client not server Names are shown as plain text Indirect dependency on st-community server. Currently only benefits rich-client Indirect dependency on st-community server Optional SSC integration Install allows a stand-alone meeting server Restricts configuration and policy changes must be done in DB. * Extremely Meeting Centric view of the Sametime Product Family

50 Simple Web Meetings Simple Web-only Setup Pilots Exploration Etc. Web Client HTTP Meeting Server (WAS-based) Database (DB2) Directory (LDAP)

51 Web & Rich-Client Meetings Sametime Rich-Client and Web Leverage existing Sametime deployment Client HTTP VP Meeting Server (WAS-based) Database (DB2) Directory (LDAP) Sametime Community Server

52 Web & Rich-Client, w/ SSC Sametime System Console Simplifies install Simplifies management Provides GUI for Config Provides GUI for policy Client HTTP VP Meeting Server (WAS-based) System Console (WAS-based) Database (DB2) Directory (LDAP) Sametime Community Server

53 Web & Rich-Client, w/ SSC & Live Names Sametime Proxy Live Names Green Name awareness Chat from Live Names, etc. Requires unique address!! Client HTTP Meeting Server (WAS-based) VP ST Proxy Server (WAS-based) System Console (WAS-based) Database (DB2) Directory (LDAP) Sametime Community Server

54 Web & Rich-Client, w/ SSC & Media Sametime Media Server Provides Audio & Video Tricky w/ Firewalls!! Client VP SIP UDP HTTP Meeting Server (WAS-based) ST Proxy Server (WAS-based) ST Media Server (WAS-based) System Console (WAS-based) Database (DB2) Directory (LDAP) Sametime Community Server

55 Clustered Meeting Server Clustered Meeting Server Load-balancing Fail-over Manual Setup Recommend dedicated HW Client WAS-Proxy (machinea) WAS-Node (machineb) Database (DB2) WAS-Node (machinec) Directory (LDAP)

56 Possible Internal / External Setup Room-based URLs are Easy Internal Server: Confidential External Server: Public Anonymous users Manage separately Not connected URLs are fool-proof Rich-client allows for Multiple servers Independent create/search Internal Client (rich or web) Internal Meetings tmeetings/ External Meetings External Client(s) (web-client)

57 Possible Internal / External Setup w/proxy Using a Proxy or reverse proxy Everything is HTTP based Proxy can route/limit usage Single choke point Permissive with FW rules Internal Client (rich or web) Internal Meetings tmeetings/ Proxy Reverse-Proxy External Meetings External Client(s) (web-client)

58 Sametime 8.5 Meetings Known Gotchas If your mainly wanting meetings, start small Stand-alone Meeting Server on single box Integrate into Sametime Community Add ST-Proxy and AV, if needed. ST-Proxy must have unique address Can be on same box (not recommended) If on same box, must have alias in dns Domino LDAP review technotes Policy/group look-ups (Domino only) Both Base DN and VMM nickname need to be filled Single server deployment can be grown into a cluster All plans are subject to change

59 Migrating From Earlier Releases Co-existence: Allows for redirect-based solution Setup redirect on Domino Users go to dedicated migration page on 8.5 server The Migration Welcome Page... All plans are subject to change