Specification - Microsoft Office Online Learning

Transcription

1 Specification - Microsoft Office Online Learning 1. Scope We are seeking the purchase of an interactive online learning provision (online training courses / training videos / tutorials / toolkits or resources) focused on Microsoft Office 2003, 2007, 2010 and 2013 e-content and online resources, to include: Excel Word Outlook PowerPoint ECDL BCS (where possible) The key driver for the delivery of this online learning is to improve Office skills for all customers of LGSS. The online learning will be used as both just-in-case and just-in-need online learning. Ideally accessible across a range of devices including PCs/desktop computers, tablets, smart phones and other similar devices. 2. Content Please see appendix A for a break down of typical content in relation to Office e- learning content must ideally cover all content identified in appendix A which follows the Microsoft Core training. The same scope of content would also be required for Office 2003, Office 2010 and Office If, due to your content coming as part of a package, you can provide additional content other than Office online learning (such as SharePoint, Captivate, Oracle ERP, Web design, ipad etc), please provide full details of such content and if any additional costs. 3. Term and costs A 12 month minimum subscription, up to five years maximum, or where applicable to purchase content outright for unlimited usage. The contract will commence May 2014 and expire in April 2015, specific dates to be agreed with supplier. 4. Number of Users 1,000 individuals, up to 9,000 max.

2 5. Product functionality The product must: work with normal bandwidth/access for average home use. require the minimum of development, to be available for Northamptonshire County Council and LGSS use. be Disability Discrimination Act compliant, equivalent to AA standard. complement and/or be blended into conventional courses and programmes within Northamptonshire County Council and LGSS provide a means of testing/assessing learning that has been undertaken and provide automated certification for individuals. have a customised LGSS branded interface, compliant with LGSS standards. 6. Hosting A) By the supplier If the content is to be hosted by the supplier, the supplier must: the supplier must maintain the e-learning content, with 24/7 availability and 99% Uptime Guaranteed provide technical support to an agreed SLA, minimum availability being office hours, with maximum Response rate of 4 hours and Resolution rate 1 day, High priority calls i.e. organisational wide access issues, data loss etc. provide training and support to LGSS systems administrators if applicable ideally we would want to develop a single-sign process with our existing Online Learning Centre - providing a seamless link/access to the product for our customers. statistics and activity can be effectively tracked and reported. any updates to the product occur seamlessly B) On our LGSS Online Learning Centre, The Online Learning Centre is our learning management system provided by the Learning Pool - lgss.learningpool.com If the content is to be hosted on our Online Learning Centre, we expect the supplier to work collaboratively with the Learning Pool to ensure: technical issues are proactively resolved. statistics and activity can be effectively tracked and reported. support must be provided to update the content onto the Online Learning Centre To host on our Online Learning Centre the online learning must comply with the following: Be SCORM compliant, compatible with version 1.2, 1.3 or Have a Master score and Pass score built into the Course settings (to enable an assessment to be included in the course).

3 Have a manifest so it will play within the Online Learning Centre. Be under 150MB limit in size to upload to the Online Learning Centre. C) Locally Installed. If the content is to be locally installed e.g. installed onto appropriate internal servers in Northamptonshire County Council, Cambridgeshire County Council and LGSS (inc. Huntingdonshire District Council, Northampton Borough Council and Norwich City Council), we expect you to work collaboratively with LGSS IT Services to ensure: there is a seamless link/access to the product for our customers. technical issues are proactively resolved. statistics and activity can be effectively tracked and reported. any updates to the product occur seamlessly. Please be aware this option is less favourable due to the breadth and location of our customers. 7. Updates Regardless of where the content is to be hosted we would require updating to ensure learning content and resources are always up to date. Where applicable, support must be provided to update the content seamlessly onto the Learning Pool DLE or internal council servers. 8. Support The supplier will support to resolve any issues arising from uploading course content to the council s Dynamic Learning Environment (DLE). The supplier will support to resolve any issues arising from users not being able to access and use course content. We expect you to work collaboratively with ourselves (the Organisational and Workforce Development - OWD - Service) and the Learning Pool to overcome any issues arising. 9. Quality and performance standards, and problem solving LGSS OWD will evaluate: delegate satisfaction with the online learning courses down time and fix times response to problem resolution updating of course materials Management information relating to usage, hit rates. In the event that the level of performance of the online learning product is unacceptable, the service provider will be given the opportunity to take remedial action to improve. If this fails to have a positive impact, the council may terminate the contract.

4 10. Review of Procedures/Change In the event that change(s) to the specification are required, the service provider will be given four weeks notice within which to implement the change(s). Changes will be notified to the Service Provider and authorised by the allocated Learning and Development Adviser. Costs incurred in making changes will be borne by the service provider. 11. Reporting The council will allocate a Learning and Development Adviser to work with the service provider for the purposes of ensuring successful delivery of this contract. The contract will be monitored using the following methods: Evaluation delegates and their managers Observation by a council Learning and Development Adviser The contract will be reviewed with the service provider at the end of the contract. 12. References Please provide the names of two referees who could provide feedback about performance on similar work. 13. Price Please provide the costs for 1,000 users and additional charges up to 9,000 including discount in steps off 1,000 users. Please provide any reductions in price for purchasing licences over multiple years. Prices quoted will be inclusive of all costs. 14. General items Service Providers will be paid by invoice. We expect that all Learning and Development activity will meet equality and diversity standards.

5 Appendix A e-learning content for Office 2007 must ideally cover the following content as identified in the Microsoft Core training. Please specify which sections/content your e-learning does not cover. Please also specify what content you cover for Office 2003 and Office Collection 5259: Core Training for Microsoft Office Excel 2007 Course 5425: Getting Started with Microsoft Office Excel 2007; Course 5426: Performing Calculations on Data in Microsoft Office Excel 2007; Course 5427: Formatting and Printing Worksheets in Microsoft Office Excel 2007; Course 5428: Filtering and Summarizing Data in Microsoft Office Excel 2007; Course 5429: Working with Pivot Tables and Charts in Microsoft Office Excel 2007; Course 5430: Collaborating with Others in Microsoft Office Excel 2007 Course 5425: Getting Started with Microsoft Office Excel 2007 Exploring the Excel 2007 Environment Elements of the Excel 2007 User Interface Features of Excel 2007 Creating and Modifying a Workbook Create a Workbook Lab: Setting up a Workbook Create and Rename a Worksheet in a Workbook Lab: Modifying a Workbook Customize a Workbook Modifying a Worksheet Modify Columns and Rows in a Worksheet Lab: Inserting and Modifying Columns and Rows Data Entry Options Lab: Entering a Data Series Editing Data in a Workbook List the Paste Options Available in Excel 2007 List the Find and Replace Dialog Box Controls Lab: Moving, Finding, and Replacing a Value in a Workbook Lab: Finding a Cell in the Workbook with a Particular Format Use the Dictionary and Thesaurus Course 5426: Performing Calculations on Data in Microsoft Office Excel 2007 Performing Calculations on Data in Excel 2007 Module Introduction Managing Groups of Data Create and Rename a Table Lab: Adding and Modifying a Row in a Table Lab: Naming Groups of Data Using Formulas for Performing Calculations on Data Create and Edit a Formula Use the Function Library Lab: Using Relative and Absolute References to Create a Formula Create a Conditional Formula Identifying Errors in a Formula Identify Error Codes Trace the Precedents and Dependents of a Cell Evaluate Parts of a Formula Use the Watch Window Lab: Auditing a Worksheet

6 Course 5427: Formatting and Printing Worksheets in Microsoft Office Excel 2007 Formatting and Printing Worksheets in Excel 2007 Module Introduction Changing Workbook Appearance Format a Cell Lab: Creating and Applying Styles to Cells Workbook Themes and Styles Create and Apply a Table Style Lab: Applying Themes and Styles Enhancing the Readability of a Workbook Format Numeric Data Conditional Formatting Lab: Creating and Applying Conditional Formats Add Images to a Worksheet Printing Worksheets Headers and Footers Lab: Creating a Custom Header for a Workbook Set the Workbook Properties Lab: Printing a Worksheet Course 5428: Filtering and Summarizing Data in Microsoft Office Excel 2007 Filtering and Summarizing Data in Excel 2007 Module Introduction Filtering Data Identify Filters in Excel 2007 Lab: Creating and Using Filters Summarize List of Data Lab: Performing Calculations on Filtered Data Reordering Data Sorting Options in Excel 2007 Lab: Sorting a Data List in Excel 2007 Organize Data into Levels Find Data by Using VLOOKUP Validating Data Data Validation in Excel 2007 Lab: Creating a Validation Rule Course 5429: Working with Pivot Tables and Charts in Microsoft Office Excel 2007 Working with Pivot Tables and Charts in Excel 2007 Module Introduction Creating and Manipulating PivotTable Reports PivotTable Reports in Excel 2007 Organize Data in a PivotTable Report Lab: Creating and Pivoting a PivotTable Report Filter a PivotTable Report Show and Hide PivotTable Report Details Editing and Formatting PivotTable Reports Edit a PivotTable Report Change the Summary Function in a PivotTable Report Apply Formats to a Field Lab: Formatting a PivotTable Report Create a PivotTable Report from External Data Creating and Customizing a Chart Create and Manipulate a Chart Chart Styles Gallery in Excel 2007 Customize and Save a Chart as Chart Template Lab: Customizing a Chart Course 5430: Collaborating with Others in Microsoft Office Excel 2007

7 Collaborating with Others in Excel 2007 Module Introduction Allowing Multiple Users to Access a Workbook Share a Workbook Save a Workbook as a Web Document Lab: Sharing a Workbook Managing a Shared Workbook Add Comments to a Cell in a Workbook Manage Changes in a Shared Workbook Lab: Tracking Changes in a Workbook Protecting and Authenticating Workbooks Access Protection Lab: Password-Protecting a Workbook Digital Signatures and Certificates Authenticating a Workbook Collection 5258: Core Training for Microsoft Office Word 2007 Course 5419: Getting Started with Microsoft Office Word 2007; Course 5420: Editing and Proofreading Documents in Microsoft Office Word 2007; Course 5421: Formatting Documents in Microsoft Office Word 2007; Course 5422: Working with Columns and Tables in Microsoft Office Word 2007; Course 5423: Working with Graphical Elements in Microsoft Office Word 2007; Course 5424: Working with Longer Documents in Microsoft Office Word 2007 Course 5419: Getting Started with Microsoft Office Word 2007 Exploring the Word 2007 Environment Elements of the Word 2007 User Interface Explore the Tabs and Groups on the Ribbon Open, Navigate Through, and Close a Document Lab: Navigating Through a Document Customizing Word 2007 How to Change Default Program Options Lab: Making Your Favorite Word 2007 Commands Easily Accessible Built-In Keyboard Shortcuts Lab: Creating Custom Keyboard Shortcuts Working with Word 2007 Documents Create and Save a Document Different Views of a Document Customize Views Lab: Customizing Views Preview and Print a Document Lab: Previewing and Printing a Document Course 5420: Editing and Proofreading Documents in Microsoft Office Word 2007 Editing a Document Make Changes to a Document Lab: Making Changes to a Document Insert Text Quickly Find and Replace Text Lab: Finding and Replacing Text Reorganize a Document Outline Proofreading and Finalizing a Document Use the Thesaurus Translate Text Correct Spelling and Grammatical Errors Lab: Correct Spelling and Grammatical Errors View Document Statistics Finalize a Document Course 5421: Formatting Documents in Microsoft Office Word 2007

8 Changing the Appearance of Text Format Text and Paragraphs by Using Quick Styles Manually Change the Appearance of Characters Lab: Changing the Appearance of Characters Manually Change the Appearance of Paragraphs Lab: Changing the Appearance of Paragraphs Create and Modify Lists Changing the Appearance of a Document Change the Background of a Document Change the Theme of a Document Lab: Changing the Background and Theme of a Document Insert Page and Section Breaks Add Headers and Footers Lab: Modifying the Appearance of a Page Working with Templates Use Templates to Create a Document Lab: Creating New Templates Apply a Different Template to an Existing Document Course 5422: Working with Columns and Tables in Microsoft Office Word 2007 Organizing Information in Columns and Tabular Lists Present Information in Columns Lab: Presenting Information in Columns Create a Tabular List Organizing Information in a Table Create a Table Modify the Structure of a Table Lab: Formatting and Modifying a Table Create and Apply Custom Table Styles Create and Format Nested Tables Performing Calculations in a Table Use Formulas in a Word 2007 Table Lab: Using Formulas in a Word 2007 Table Insert Excel 2007 Data Lab: Inserting Excel 2007 Data Course 5423: Working with Graphical Elements in Microsoft Office Word 2007 Working with Graphics, Symbols, and Equations Lab: Inserting and Modifying Pictures Organize Clips Lab: Creating Fancy Text Draw and Modify Shapes Lab: Inserting Symbols and Equations Working with Diagrams and Charts Types of Diagrams Insert and Modify a Diagram Lab: Using a Chart to Present Data Modify a Chart Course 5424: Working with Longer Documents in Microsoft Office Word 2007 Working with Longer Documents Module Introduction Indexing and Formatting Longer Documents Insert Ready-Made Document Parts Create and Modify a Table of Contents Lab: Creating and Modifying a Table of Contents Create Other Types of Tables Create an Index Lab: Creating and Modifying an Index Cross-Referencing Longer Documents

9 Add Bookmarks Lab: Adding Cross-References and Hyperlinks Add Sources and Compile a Bibliography Add Footnotes and Endnotes Collection 5261: Core Training for Microsoft Office Outlook 2007 Course 5437: Getting Started with Microsoft Office Outlook 2007; Course 5438: Working with Messages in Microsoft Office Outlook 2007; Course 5439: Managing Mail and Contact Information in Microsoft Office Outlook 2007; Course 5440: Managing the Calendar in Microsoft Office Outlook 2007; Course 5441: Working with Tasks and Notes in Microsoft Office Outlook 2007; Course 5442: Sharing and Remotely Accessing Data in Microsoft Office Outlook 2007 Course 5437: Getting Started with Microsoft Office Outlook 2007 Introduction to Outlook 2007 Connect to a Primary Account Different Types of Accounts Lab: Troubleshooting the Startup Wizard Create Additional Outlook 2007 Profiles View the Outlook 2007 Workspace Customizing Outlook 2007 Organize the Outlook 2007 Workspace Lab: Adding and Removing Toolbar Buttons Lab: Customizing Outlook 2007 Settings Configuring Outlook 2007 Lab: Creating Rules and Storing Messages Secure Messages Manage External Content Advanced Options Record Information in the Journal Course 5438: Working with Messages in Microsoft Office Outlook 2007 Creating and Sending Messages Work in the Message Window Lab: Creating and Sending Messages Attach Files to Messages Change Message Settings and Delivery Options Create and Format Business Graphics Lab: Customizing the Appearance of Messages Viewing and Processing Messages View Messages and Message Attachments Reply To and Forward Messages Print Messages Delete Messages Lab: Working with New Mail Notifications Block Unwanted Messages Course 5439: Managing Mail and Contact Information in Microsoft Office Outlook 2007 Managing Your Inbox Lab: Locating Messages by Using Instant Search Customize Message Views Lab: Organizing Messages Use Search Folders Archive Messages Working with Contact Records, Address Books, and Distribution Lists Work in the Contact Window Create and Edit a Contact Record Types of Address Books Share and Distribute Address Books Lab: Creating a Distribution List Managing Contact Information View Contact Information Lab: Locating Contact Information by Using Instant Search

10 Print Contact Information Import and Link Contact Information Customize an Electronic Business Card Course 5440: Managing the Calendar in Microsoft Office Outlook 2007 Managing Appointments, Events, and Meetings View the Calendar Work in the Calendar Item Windows Lab: Scheduling and Changing Appointments and Events Schedule, Update, and Cancel Meetings Manage a Meeting Workspace Respond to Meeting Requests Managing the Calendar Define Available Time Work with Multiple Calendars Lab: Printing and Importing a Calendar Send Calendar Information in an Message Course 5441: Working with Tasks and Notes in Microsoft Office Outlook 2007 Viewing and Creating Tasks Work in the Task Window Customize Task Views Find and Organize Tasks Lab: Creating and Updating Tasks Lab: Creating a Task or an Appointment from a Message Managing Tasks Lab: Managing Task Assignments Remove Tasks from Your Task List Working with Notes Record Information in Notes Lab: Sharing and Saving Notes Link to a Note Course 5442: Sharing and Remotely Accessing Data in Microsoft Office Outlook 2007 Sharing Information Lab: Share Folders Access Shared Folders Manage a Document Workspace Working with a Document Library Working with Remote Connections Connect to a Server from a Remote Location Cached Exchange Mode View Contacts While Offline Configure the Out of Office Functionality Managing RSS Feeds and Newsgroups Introduction to RSS Feeds Lab: Subscribing to an RSS Feed Participate in Newsgroups

11 Collection 5260: Core Training for Microsoft Office PowerPoint 2007 Course 5431: Getting Started with Microsoft Office PowerPoint 2007; Course 5432: Working with Slides in Microsoft Office PowerPoint 2007; Course 5433: Working with the Slide Layout and Themes in Microsoft Office PowerPoint 2007; Course 5434: Working with Tables, Charts, and Diagrams in Microsoft Office PowerPoint 2007; Course 5435: Enhancing the Slides with Multimedia Elements in Microsoft Office PowerPoint 2007; Course 5436: Delivering Presentations Using Microsoft Office PowerPoint 2007 Course 5431: Getting Started with Microsoft Office PowerPoint 2007 Exploring the PowerPoint 2007 Environment Elements of the PowerPoint 2007 User Interface Lab: Exploring the Tabs and Groups on the Ribbon Opening, Navigating Through, and Closing a Presentation Open, Navigate Through, and Close a Presentation Different Views of a Presentation Modify a View Lab: Modifying the View Creating a Presentation Different Ways to Create a Presentation Create a Presentation Quickly Lab: Creating a Presentation Based on a Design Template Convert an Outline to a Presentation Reuse Existing Slides Store Slides in the Slide Library Customizing PowerPoint 2007 Change the Default Presentation Options Lab: Making Frequently Used PowerPoint 2007 Commands Easily Accessible Built-In Keyboard Shortcuts Course 5432: Working with Slides in Microsoft Office PowerPoint 2007 Working with Slide Text Type Text Different Ways to Edit Text Lab: Editing the Text Create and Modify Text Boxes Proofreading the Text Lab: Customizing the AutoCorrect Feature Check Spellings Find and Replace Text Lab: Finding and Replacing Text and Fonts Changing the Appearance of Text Resize Text Ways to Modify the Size, Alignment, Spacing, and Look of Text Lab: Modifying the Size, Alignment, Spacing, and Look of Text Course 5433: Working with the Slide Layout and Themes in Microsoft Office PowerPoint 2007 Working with the Slide Layout Change the Layout of a Slide Lab: Rearranging the Slides in a Presentation Working with Themes Apply a Theme Change the Colour Scheme of a Theme Change the Font and Effects of a Theme Use Colours That Are Not Part of a Scheme Lab: Adding Shading and Texture to the Slide Background

12 Add a Picture to the Slide Background Customizing Presentation Elements Lab: Creating a Custom Theme Options on the Slide Master Tab Modify the Slide Master of a Presentation Lab: Creating a Slide Layout Lab: Saving a Custom Design Template Course 5434: Working with Tables, Charts, and Diagrams in Microsoft Office PowerPoint 2007 Working with Tables and Charts Types of Graphical Objects to Present Data Insert and Format a Table Methods to Insert a Microsoft Office Excel Worksheet Lab: Inserting and Updating an Excel Worksheet Insert and Format a Chart Additional Chart Formatting Options Working with Diagrams Types of Diagrams Customize a Diagram Lab: Inserting and Formatting a Diagram Convert a Bulleted List into a Diagram Course 5435: Enhancing the Slides with Multimedia Elements in Microsoft Office PowerPoint 2007 Working with Graphics Add and Modify Clip Art Images Use the Microsoft Clip Organizer Add and Modify Pictures Lab: Creating a Photo Album Draw, Modify, and Connect Shapes Lab: Aligning and Stacking Graphics Working with Animations Animation Effects Apply Animation Effects to the Content of a Slide Add Transition Effects to a Slide Lab: Adding Transition Effects to a Slide Working with Audio and Video Files Types of Sounds Lab: Inserting, Playing, and Modifying Sounds Record a Narration Insert Movies in a Slide Lab: Adding a Movie to a Slide Course 5436: Delivering Presentations Using Microsoft Office PowerPoint 2007 Printing, Reviewing, Sharing, and Delivering a Presentation Module Introduction Printing a Presentation Set Slide Size for Print Set Options in the Print Dialog Box Preview and Print a Presentation Reviewing a Presentation Options on the Review Tab Insert and Modify Comments in a Presentation Sharing a Presentation Use the Document Workspace Options in the Document Management Task Pane

13 Lab: Finalizing a Presentation Restrict Access to a Presentation Send a Presentation as an Message Attachment Delivering a Presentation Adapt a Presentation Rehearse a Presentation Lab: Preparing Speaker Notes and Handouts Prepare a Presentation for Travel Show a Presentation Collection 5264: Core Training for Microsoft Office Project 2007 Course 5457: Getting Started with Microsoft Office Project 2007; Course 5458: Working with Resources with Microsoft Office Project 2007; Course 5459: Formatting and Printing Your Project Plan with Microsoft Office Project 2007; Course 5460: Tracking Progress on Tasks with Microsoft Office Project 2007 Course 5457: Getting Started with Microsoft Office Project 2007 Introducing Project 2007 The Project 2007 Product Suite Explore the Project 2007 Environment Explore the Standard Project Views Working with Project 2007 Lab: Creating a New Project Plan Set Up the Project Calendar Lab: Adding Tasks to a Project Task Notes Working with Tasks Task Duration Lab: Adding Task Duration Milestones of a Project Organize Tasks Task Relationships Lab: Linking Tasks Course 5458: Working with Resources with Microsoft Office Project 2007 Setting Up Resources Types of Resources Add a Resource Resource Pay Rates Lab: Adjusting Work Timings for a Resource Assigning Resources to Tasks Lab: Assigning Work Resources to a Task Add Additional Resources to a Task Assign Material and Cost Resources to a Task Course 5459: Formatting and Printing Your Project Plan with Microsoft Office Project 2007 Formatting Views Methods of Formatting the Gantt Chart View Lab: Formatting a Gantt Chart View Draw Objects on a Gantt Chart Lab: Formatting Text in a View Formatting and Printing Reports

14 Types of Reports Format Reports Course 5460: Tracking Progress on Tasks with Microsoft Office Project 2007 Tracking the Progress of a Project The Project Baseline Track a Project Tracking the Progress of Tasks Specify the Completion Percentage for a Task Lab: Specifying Actual Values for Tasks ECDL BCS. ECDL BCS 1 - Security for IT Users ECDL BCS 2 - IT User Fundamentals ECDL BCS 3 - Word Processing ECDL BCS 4 - Spreadsheets ECDL BCS 5 - Database Software ECDL BCS 6 - Presentation ECDL BCS 7 - Web Browsing and Communication

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