USER MANUAL. Road User Portal (RUP) - Upgrade your Fast-track Account to a Full Account or Merge it with an Existing Full Account
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1 USER MANUAL Road User Portal (RUP) - Upgrade your Fast-track Account to a Full Account or Merge it with an Existing Full Account In case of additional questions contact Satellic Customer Support on 00800/ (From Belgium and neighboring countries) or (From any location) Calls from mobile networks may be surcharged according to the terms and conditions of your mobile service operator. Date: November status: Final - Created by: Marcom Approved by: CS
2 You can run a fast-track procedure to get an OBU at a Service Point. This is recommended if your OBU could not be ordered via the Road User Portal, if you forgot to order your OBU beforehand or if you are already on the road heading to Belgium. Please note that the fast track account will be deactivated after 15 days if you don t convert it to a full account! To get access to all the services provided by Satellic and to receive official invoices, you must upgrade your fast-track account by creating a full account on the RUP or merge your fast-track account with an existing account on the Road User Portal. This procedure is explained on page 7 to 10 of this manual. Please note that, due to privacy reasons, not all the account details can be shown in the print screens below. Upgrade your fast-track account by creating a full account Step 1: Go to and select MY ACCOUNT. 2
3 Step 2: Select LOGIN. Step 3: Select I M DRIVING and log in with your Licence plate number, the country of origin of your vehicle and the PIN of the OBU you obtained at a Service Point. 3
4 Step 4: Select CREATE A FULL ACCOUNT. You can also edit your vehicle details by clicking EDIT or top up your OBU by clicking TOP UP OBU. Step 5: Select BUSINESS CUSTOMER or PRIVATE CUSTOMER, and fill in the required boxes. 4
5 Step 6: Accept the Satellic PRIVACY POLICY and the TERMS AND CONDITIONS and select NEXT. Step 7: Check if the data are correct and select CONFIRM. 5
6 Step 8: A confirmation is sent to you with the activation link. Step 9: Complete your registration by clicking on the activation link in the confirmation . Please note that this link is only valid for the next 24 hours. You now have a full account registered on the Satellic Road User Portal and you can use all the Satellic services. 6
7 Merge your fast-track account with an existing account in the Road User Portal Step 1: Go to and select MY ACCOUNT. Step 2: Select LOGIN. 7
8 Step 3: Select I M DRIVING and log in with your Licence plate number, the country of origin of your vehicle and the PIN of the OBU you obtained at a Service Point. Step 4: Select ADD VEHICLE AND OBU TO MY FULL ACCOUNT. You can also edit your vehicle details by clicking EDIT, or top up your OBU by clicking TOP UP OBU. 8
9 Step 5: Please enter the username and password of the existing full account. Click CONFIRM. Step 6: Select CONFIRM. 9
10 Step 7: The vehicle and the OBU are now successfully added to a full account. The fast-track account will be deleted. Select GO TO LOGIN. 10
MANUAL. Road User Portal (RUP) - Top up your On Board Unit (OBU) In case of additional questions contact Satellic Customer Support on
MANUAL Road User Portal (RUP) - Top up your On Board Unit (OBU) In case of additional questions contact Satellic Customer Support on 00800/72 83 55 42 (From Belgium and neighboring countries) or +32 2
MANUAL. Road User Portal (RUP) - Couple an On Board Unit (OBU) In case of additional questions contact Satellic Customer Support on
MANUAL Road User Portal (RUP) - Couple an On Board Unit (OBU) In case of additional questions contact Satellic Customer Support on 00800/72 83 55 42 (From Belgium and neighboring countries) or +32 78 15
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