Contents 1.Log-in Account enquiry Extend savings account: Change account into term deposit: Make transaction...

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1 Contents 1.Log-in Account enquiry Extend savings account: Change account into term deposit: Make transaction Transaction between own accounts Intra bank transaction Inter bank transaction International remittance Bulk transactions Salary bulk transaction View and execute pending transactions: View and execute pending batch transactions: Pay customs payment:... 22

2 1.Log-in In order to login into ebank.mn web and check balance and execute or approve transactions, you need username, login password and Vasco device. 1.1 Access to ebank.mn web page. It should appear as follows: 1.2 After choosing language there should be page contains login field. After typing the login name, two more fields appears, which are login password, Vacso code fields. For first time login you have to use login password bank has provided via and for vasco field enter the 6 digit code generated from vasco device.

3 1.3 If authentication is successfully completed the welcome page of ebank.mn will appear as follows, 1.4 If authentication is unsuccessful, login page will show error message as follows: REMINDER If you enter either login password or vasco code incorrect 5 times, your access to ebank.mn will be blocked.

4 You can unblock your access by writing official letter then scan it and send it via to You can retrieve forgotten login password by using forgot password button on login page. 2. Account enquiry 1. Go to my account menu. 2. Click on the statement button of account to be enquired. 3. Input desired date range no longer than 1year to get statement of the account you have chosen.

5 4. It is possible to download account statement in xls, xlsx, pdf formats. 3. Extend savings account: 1. Access to extend savings term menu of online booking section 2. Select savings term account to extend 3. After selecting savings account, details of selected account will be displayed.

6 4. Click on extend button after selecting extension term.

7 5. Details of extension term will be displayed. Extension of term deposit completes after clicking on save button 3. Change account into term deposit: 6. Access to Deposit to term deposit menu of online booking section 7. After selecting savings account, details of selected account will be displayed.

8 8. Click on change account product to term deposit button. Then select term deposit term and click on continue button.

9 9. Details of extension term will be displayed. Extension of term deposit completes after clicking on save button.

10 4. Make transaction 4.1 Transaction between own accounts You can execute transaction between your own accounts by using between own account submenu of Transaction menu. After fill out transaction and click on continue button, confirmation window will appear. Bank suggest you to carefully check the information displayed, and if every information matches as you intent to type, then click on continue button.

11 4.2 Intra bank transaction By using intra bank menu you can execute transaction within TDBank.

12 4.3 Inter bank transaction By using inter bank menu you can execute transaction between local banks of Mongolia. Please note, transactions made by ebank are governed by rules of Bank of mongolia s settlement system. Rules you should consider are follows: Transactions no greater than 1 million MNT will be credited from payer s account instantly and will debited to receiver s account instantly as well, once you execute them. Transactions no greater than 1 million MNT will require to exact match of receiver s account name and number. If transaction maker failed to do so, transaction fail as well. Transactions greater than 1 million MNT will be completed instantly but, won t be debited to receiver s account right after transaction made. Transactions made in would complete in same day and transactions made after mentioned time will be completed in next business day. For transactions greater than 1 million MNT, if payer fails to match receiver s account name and number, transaction will be canceled and refund to payer s account according to interbank transaction schedule. 4.4 International remittance By using international remittance menu, you can execute transaction from your TDB account to international bank s accounts via SWIFT network. Please note, any international

13 remittance via ebank is governed by rules of SWIFT network, FATF and other regulator organizations. REMINDER: 1. If you input your transaction password wrong 5 times, your password will be blocked. In that case, we suggest you to contact us at info@tdbm.mn 2. If user of ebank service require approval for transactions they made, transactions will have pending status after user input transaction and press do transaction button. 3. You can contact us at info@tdbm.mn, if you encounter any difficulties or problems. 9.5 Bulk transactions You can execute transactions in bulk on batch transaction menu by using batch transaction template provided by TDB. Press download template file button to get bulk transaction template and by filling the template, uploading the template, you can execute transaction in bulk.

14 Template file can be viewed as follows: You can find guide to fill template within template as displayed. Once you uploaded the template to the ebank.mn following display will appear as you check your transactions uploaded. By pressing the continue button, you confirm transactions you upload.

15 In last step, you will find summarized information of your uploaded transaction and field for transaction password. Once you input transaction password, transaction will be effective unless your ebank account requires approval to do transaction. Reminder: 1. User will receive about batch transactions status after they input transactions. Responses (either transaction is successful or failed) will be shown in the sent.

16 9.6 Salary bulk transaction You can execute salary transactions in bulk on salary batch transaction menu by using batch transaction template provided by TDB. Press download template file button to get bulk transaction template and by filling the template, uploading the template, you can execute transaction in bulk. Unlike batch transaction, salary batch transaction template file does not require sender s account information, since transaction maker should choose salary account prior to uploading file.

17 Once you uploaded the template to the ebank.mn following display will appear as you check your transactions uploaded. By pressing the continue button, you confirm transactions you upload.

18 In last step, you will find summarized information of your uploaded transaction and field for transaction password. Once you input transaction password, transaction will be effective unless your ebank account requires approval to do transaction. Reminder: 2. User will receive about batch transactions status after they input transactions. Responses (either transaction is successful or failed) will be shown in the sent. 3. Salary batch transaction is free of charge, except interbank transactions. 9.7 View and execute pending transactions: TDB Online user who has right of approve transactions, has to access pending transaction list sub-button located on Transaction menu or access to batch transaction list to approve transaction in batch. 1.1 Access to pending transaction list menu.

19 It is possible to filter pending transactions by date, amount, account number fields Execute transaction by clicking transaction button of relevant transaction from search result. In case of several transactions, check transactions and click on bulk transaction button for bulk transaction Access to Batch transaction list menu. You will find pending batch transactions here. Click on do transaction menu to execute the transaction.

20 3. Upon execute transaction, TDB Online will ask transaction password. Input your transaction password on the field and transaction will be made if transaction password is correct.

21 9.8 View and execute pending batch transactions: TDB Online user who has right of approve transactions, has to access pending transaction list sub-button located on Transaction menu or access to batch transaction list to approve transaction in batch. 1. Access to Batch transaction list menu. You will find pending batch transactions here. Click on do transaction menu to execute the transaction. 2. Upon execute transaction, TDB Online will ask transaction password. Input your transaction password on the field and transaction will be made if transaction password is correct.

22 5. Pay customs payment: 1. Access to customs payment menu of Payment section. 2. Find custom office issued payments by barcode, invoice number or Payer ID 3. Click on pay button after finding customs invoice. End of document