Digital Ship Case Studies

Transcription

1 November 2012 Digital Ship Case Studies Enhancing your Satellite Communications for Business and for Crew Christian Vakarelis

2 Oxford American Dictionary Words of the Year 2012 Nomophobia: anxiety caused by being without one s mobile phone [from no + mo(bile) + phobia]

3 Oxford American Dictionary Words of the Year 2012 GIF: to create a GIF file of (an image or video sequence, especially relating to an event)

4 Waiting on the internet.

5 No connection? How frustrating! (Clearly not an Inmarsat satellite.)

6 Benefits from upgrading satellite communications 1. Crew Welfare Options (low cost crew calling, internet access, ) a. Crew retention $100,000 cost of losing a high rank officer. It takes 5 years before a new officer has reached same level of training & expertise (= $ per year) Henk de Vries, Crew manager at Maersk Best practice in securing skilled crews is to offer upgraded living conditions, including provision of internet access and lowest crew calling rates via Inmarsat network. Generation Y is entering the vessels and is expected to be the most creative and productive generation ever to enter the workforce. They need to be connected. Crewing related Savings: Crew recruitment advertising Travelling expenses Time spent on recruitment of crew Training cost for new crew members Additional costs b. Regulations According to the Maritime Labour Convention MLC 2006, which is expected to come into effect in 2013, crew members must be provided with reasonable access to: i.ship-to-shore telephone communications ii. iii. Internet facilities where available with any charges for the use of these services being reasonable in amount Accommodation Criteria Recreation(B ) c. Entertainment budget Which is separate from communication budget and can offset part of the large allowance plan monthly subscription

7 Benefits from upgrading satellite communications 2. Ship side operational savings a. Savings from using shipmanagement applications optimizing the safety and the economy of the vessels which require ship operation data to be sent to shore for ongoing analysis. b. Remote training c. Reduced maintenance cost from shore support (remote diagnosis / repair / training) i.e. Remote tele-mechanical engineering and fuel management d. Fuel and other costs related to route planning, weather routing and charts 3. IT related savings per year a. Remote support of PCs, updates and admin cost b. Reduced travel expenses and working hours spent. c. Total control of the traffic generated as well as of the monthly costs d. Enhanced security e. Centralized management of all vessels systems 4. Office cost savings a. Ship to shore and shore to ship telephony at no cost. b. Budgeted monthly costs c. Penalty free upgrade to larger Inmarsat plans.

8 What to upgrade to? FleetBroadband combined with

9 FleetBroadband packages for crew welfare The FB Plans we are talking about 12 months 24 months Entry Large Allowance Packages Standard IP data usage 200MB 2GB 6GB Indicative monthly fee $901 $1,802 $2,403 SCAP enabled packages As well as the older GB plans that included voice minutes

10 FleetBroadband packages for crew welfare The All You Can Eat plan Package Monthly fee Contract AYCE $ 2, months Navarino offers this plan catering to requirements for high data usage, typically associated with offering Internet usage to crew via Inmarsat FleetBroadband network. Fixed fee option. Unlimited bandwidth as per the latest FUP. Compatible with FB500 only. Small antenna 60cm/20kg (compared to VSAT) Easy upgrade from current FleetBroadband plan Easy installation (1-2 days) Global coverage Unaffected by weather Speed up to 432 kbp/s

11 Combining Large FleetBroadband Packages with Infinity for Cost efficiency USD The shipping company can share the vessel's FB data usage allowance with the crewmembers, therefore both office and crew can benefit from the lower costs per MByte and per minute of a large FB allowance plan Data Voice Standard 25 MBs 50 MBs 75MBs 200MB 2GB 6GB

12 Infinity is comprised of 1. An industrial pc onboard the ship 3. An instance in The Cloud 2. Infinity Software at ship and onshore 4. A web interface

13 INFINITY is a must have tool for ICT managers Main features Crew calling PINs or registered users Crew internet access with Pins or registered users Web surfing with compression. Fully managed firewall and router including fleet wide rules service with compression File Synchronization Failover and load balancing Ship to Shipping company free VoIP Full Termination VoIP Web Services (SOAP & XML)

14 Supplementary features Light versus Normal Surfing on Demand Web Accelerator Access Control Lists File Type filtering for and web, including Smart e- mail filtering Advanced Content Filtering including Antivirus What-you-see-iswhat-you-canquery/download/ex ecute Virtual LANs Vessel live position, speed and heading calculation and status reporting Traffic measuring and reporting VPN Connectivity Remote monitoring of critical functions Security and Audit trail Kill All Kill any

15 Case Studies - Large Allowance Plans Dorian Hellas 6 vessels, own more managed by VShips LPG/Tankers Eletson Corp. 28 vessels LPG/Tankers Large Allowance Plan + Infinity Union Commercial 8 vessels +1Newbuild Bulk Carriers Millennia Maritime 9 vessels Tankers

16 Dorian Hellas 3 GB Plan Dorian Hellas 6 vessels LPG/Tankers How Dorian are using their 3 GB Plan Mix of Sailor FBB 250 or 500 with Infinity, 2 days per installation Remote access to computers on board, 10MB business s Visiting superintendants have a specialized account for voice and data Dedicated crew prepaid internet computer on board, and wifi on each deck, crews can choose to use own devices Sell Infinity PINs to crew for voice and data of 25MB Shipping company shares the cost of the monthly fee with crew, especially on longer voyages where internet is used heavily

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20 How Eletson are using their 3 GB Plan Infinity and JRC FBB 250, 1 day per installation. Kept F77 for back up Eletson Corp. 28 vessels LPG/Tankers Remote access to computers on board using VNC and remote desktop, PMS systems. Updates for Anti-Virus, PMS, weather and chart updates are automated and sent through GTMail Wifi points on accommodation deck where crew can get online using own devices Sell Infinity PINs to crew for voice and data use, PINs of 87.5 mins/115 MB Crew especially happy with very low voice rates of the GB plan, big improvement over normal crew calling cards Eletson 3 GB Plan

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23 Light Surfing on demand

24 Millennia Maritime 3 GB Plan How Millennia are using their 3 GB Plan Separate Sailor FBB antenna for business and for crew. Installations took 1 day For business traffic over Amosconnect, 3 ships with Sailor FBB 150, rest have FBB 250 Each ship has a Sailor FBB 500 dedicated to the crew network Started with 2 dedicated computers for internet, one for crew one for officers, but demand means they are now adding wifi. 25MB PINs, which gives about 5-6 hours chatting, but definitely need to use light surfing so 25MB don t get used too quick. Millennia Maritime 9 vessels Tankers

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27 Union Commercial 2 GB Plan How Union Commercial are using their 2 GB Plan Mostly Sailor FBB 250s with some Furuno FBB New plan has meant improved monitoring of vessels, and new options for business use Photos, Safety Management Reporting and weekly Notice To Mariners reports sent out. US Regulatory forms. Crew issued with 25MB PINs and 25 minute voice PINs Crew very pleased at low voice rates of the larger plan. Internet is still picking up as crew adapt to it, use own devices through wifi UC looking to expand use of internet, possibly add Skype as an option for crew. Union Commercial 8 vessels Bulk Carriers

28 Graphs for Union

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31 Crew Welfare with the VLA Plan 10 GB Very Large Allowance (VLA) Plan with Infinity Teo Shipping 10 vessels Containers and bulk carriers Promar Shipping 6 Multi Purpose Support vessels in West Africa Global trading 30 small supply vessels under construction

32 We are very happy with this solution because we have not had ANY problems with this vessel regarding communications. The solution is extremely stable and one less headache for I.T. We are also happy with the profit made from the sale of internet PINs this vessel has consistently made use of the internet service and brought the company roughly half of the cost of the VLA monthly fee each month. Teo Shipping I.T.Dept. MV Sfakia Wave, Teo Shipping

33 How Teo Shipping are using their 10 GB VLA 1 VLA plan split over 2 FBB 500s (1 JRC and 1 Sailor) Primary and backup. Installation carried out by Teo themselves. For business plan to install PMS and Purchasing applications soon VPN also planned for file sharing Crew internet PINs are decremented by time not MB. Each PIN has 10 hours browsing. Crew internet use is significant and increasing- January x10 hrs PINs June x10hrs PINs Sept x10hrs PINs MV Sfakia Wave, Teo Shipping

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36 Promar Shipping 20 Cards issued on board, named as follows : crewresponder001 crewresponder002 etc. up to 020 All of them having 100 MB / refill every Monday 20 cards for clients as follows: clientresponder001 clientresponder002 Etc up to 020 All of them having 100 MB / refill every Monday Controlling and Managing Internet Access with infinity Then for business use 5 cards as follows: businessresponder001 businessresponder002 Etc up to 005 All of them having 500 MB / refill every Monday In addition crew and client cards have a time restriction. Active only from 17h00 to 23h59 shiptime

37 Usage on the Mamola Responder

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39 Case Study Conclusions Inmarsat Larger Allowance plans with Infinity 1. Make economic sense for both office and crew 2. Provide more options for business applications 3. In all cases, crew happiness has improved and crew retention been enhanced 4. Help with compliance to near future regulations

40 The Inmarsat Pathway to Greater Data 2/6GB PLANS VLA/AYCE PLANS XPRESSLINK GLOBAL XPRESS in 2014 Penalty-free upgrade process

41 XpressLink Ku/Ka-band VSAT primary broadband link FleetBroadband for redundancy and out of Ku-coverage

42 XpressLink Coverage Map

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45 Navarino Profile Your Local Partner Globally

46 Navarino Profile Overview #1 FleetBroadband provider for 2011 Platinum Inmarsat Service Provider

47 With the right solutions, both the crew and the office can enjoy a strong connection.and beat nomophobia!

48 Thank you for your attention Questions?