Blade Server Market Shares, Market Opportunities, Market Forecasts, and Market Strategies,

Transcription

1 Blade Server Market Shares, Market Opportunities, Market Forecasts, and Market Strategies, Blade Server Market Assessment Picture by Susan Eustis Blade Servers Provide Mountains Of Opportunity: Expand Small and Medium Business Markets By Improving Productivity and Implementing Automated Process

2 CHECK OUT THESE KEY TOPICS BLADE SERVER MARKET FORECASTS Blade Server Market Driving Forces Blade Server Interoperability IT Infrastructure Blade Server Regional Analysis IT Department Focus SERVICE LEVEL OBJECTIVES UTILITY MODEL PROFESSIONAL SERVICE CAPABILITIES SUPERCOMPUTING POWER USAGE OF DATA CENTERS MODULAR FUNCTIONS THIN FILM BATTERY OPPORTUNITY ABOUNDS WinterGreen Research, Inc. Lexington, Massachusetts

3 Blade Server Market Opportunities, Market Forecasts, and Market Strategies, Blade vendors have positioned to help implement business strategy relative to real time exchange of information. Mid size businesses are positioned to use middleware to increase productivity. New systems are built on Web based middleware that is positioned to leverage the Internet as a channel for the supply chain, to partners, and directly to customers. Systems are useful for automation of processes that were previously manual. A focus on network computer systems hardware gives mid size companies the ability to leverage shared workload and integration of applications on blades. Services oriented architecture (SOA) provides the ability to be responsive to changing market conditions. Messaging software renamed as ESBs supports SOA to effect exchange of information over the network. Network storage systems are adapting to the Internet and providing a thrust for blade servers. Margins are slim on blade systems compared to mid-range server systems. Manufacturers are attempting to gain market share and sell volume. The anticipation of making profits from software, supplemental service, warranties, consulting, and systems integration is a market factor. Blade servers consolidate and simplify the reduction of tangled cables. The spaghetti mess of 200 cables coming out of a 2-meter rack can be replaced with 3 to 6 cables saving as much as one half of the system cost. Replacing cables is significant for services as it is very easy to disconnect the wrong cable bringing down an entire system. The blade server market showed continued growth in the first three quarters Blade servers include both x86 and RISC blades. Hewlett-Packard led the blade markets with 41% share, followed by IBM which maintained the number two position in the blade server mark, with 38% market share. Fujitsu Siemens maintained the number three market position with 10.7% market share. Sun was number four in the market with 5% snare and Dell holds the number five market share position with respect of revenue of 3% share. Growth drivers are Linux clusters and blades. Server consolidation is driving UNIX low- end substitution. The small and medium business market represents over 50% of the Intel- based market. Benefits of servers relate to the fact that systems are implemented in data centers and distributed computing environments. Servers are positioned as Web network devices that provide an integration platform. Blades support the integration of multiple servers, storage, Ethernet switches, and networking blades. Blades are available at reduced cost in comparison to other servers. Systems collapse the complexity of corporate datacenters by integrating servers, networks, storage and applications in one system. Blades run web sites and systems, and also attack the most demanding computing tasks such as digital animation, genomic calculations and financial trading.. Worldwide total blade server markets at $5.2 billion in 2008 are forecast to reach $15.7 billion dollars by 2013.

4 Companies Profiled Market Leaders Hewlett Packard IBM Market Participants Fujitsu Siemens Sun Dell Others Blade Server Strategies and Forecasts REPORT METHODOLOGY THIS IS THE 326 TH REPORT IN A SERIES OF MARKET RESEARCH REPORTS THAT PROVIDE FORECASTS IN COMMUNICATIONS, TELECOMMUNICATIONS, THE INTERNET, COMPUTER, SOFTWARE, TELEPHONE EQUIPMENT, HEALTH EQUIPMENT, AND ENERGY. THE PROJECT LEADERS TAKE DIRECT RESPONSIBILITY FOR WRITING AND PREPARING EACH REPORT. THEY HAVE SIGNIFICANT EXPERIENCE PREPARING INDUSTRY STUDIES. FORECASTS ARE BASED ON PRIMARY RESEARCH AND PROPRIETARY DATA BASES. FORECASTS REFLECT ANALYSIS OF THE MARKET TRENDS IN THE SEGMENT AND RELATED SEGMENTS. UNIT AND DOLLAR SHIPMENTS ARE ANALYZED THROUGH CONSIDERATION OF DOLLAR VOLUME OF EACH MARKET PARTICIPATION IN THE SEGMENT. INSTALLED BASE ANALYSIS AND UNIT ANALYSIS IS BASED ON INTERVIEWS AND AN INFORMATION SEARCH. MARKET SHARE ANALYSIS INCLUDES CONVERSATIONS WITH KEY CUSTOMERS OF PRODUCTS, INDUSTRY SEGMENT LEADERS, MARKETING DIRECTORS, DISTRIBUTORS, LEADING MARKET PARTICIPANTS, OPINION LEADERS, AND COMPANIES SEEKING TO DEVELOP MEASURABLE MARKET SHARE. OVER 200 IN DEPTH INTERVIEWS ARE CONDUCTED FOR EACH REPORT WITH A BROAD RANGE OF KEY PARTICIPANTS AND INDUSTRY LEADERS IN THE MARKET SEGMENT. WE ESTABLISH ACCURATE MARKET FORECASTS BASED ON ECONOMIC AND MARKET CONDITIONS AS A BASE. USE INPUT/OUTPUT RATIOS, FLOW CHARTS, AND OTHER ECONOMIC METHODS TO QUANTIFY DATA. USE IN-HOUSE ANALYSTS WHO MEET STRINGENT QUALITY STANDARDS. INTERVIEWING KEY INDUSTRY PARTICIPANTS, EXPERTS AND END-USERS. OUR RESEARCH INCLUDES ACCESS TO LARGE PROPRIETARY DATABASES. LITERATURE SEARCH INCLUDES ANALYSIS OF TRADE PUBLICATIONS, GOVERNMENT REPORTS, AND CORPORATE LITERATURE.

5 Blade Server Strategies and Forecasts 2008 to 2014 BLADE SERVER EXECUTIVE SUMMARY Blade Server Market Driving Forces Blade Server Market Shares Blade Server Forecasts Table of Contents ES-1 ES-1 ES-6 ES-9 1. BLADE MARKET DESCRIPTION AND MARKET DYNAMICS Blade Servers Blade Server Interoperability IBM Approach To Blade Server Development Digital Business Technology Reshapes Industries Next Generation of IT Infrastructure IT Focus On Issues Aligned With The Changing Conditions Of Business Real-Time IT Infrastructure Real Time Use Of Blade Servers Real Time Processing Addressing IT Challenges Maximizing The Business Value Of IT Resource Planner Project Resources Evaluate Capacity By Role Identify and Track Key Skills and Experience Create And Search Skills Hierarchies Aligned with Business Delivered As a Service IT Department Focus IT Governance Business Management Infrastructure Automation Market IT Governance Addressing IT Challenges Control Over The IT Department IT Organizational Shifting Responsibilities Maximizing The Business Value Of IT Resource Planner Project Resources Evaluate Capacity By Role Identify and Track Key Skills and Experience Create And Search Skills Hierarchies IT Financial Manager Aligned with Business Delivered As a Service Service-Level Objectives Utility Model Blade Solutions Designed To Support Business Productivity Blade Servers Promise Of Blade Servers SOA Foundation Architecture Addresses Flexible Response To Changing Market Conditions Real Time Internet Processing IT System Reliability 1-48

6 G Blade Interconnects and I/O IBM 10G Mid Plane Capability of BladeCenter-H, 10G Ethernet NIC chips from NetXen, and 10G Switch Module from BNT Blade and the Client Blades Are Green Multi-Core Architectures Ease Of Deployment Approach To Blade Server Development Digital Business Technology Reshapes Industries Next Generation of IT Infrastructure IT Focus On Issues Aligned With Changing Conditions Of Business Service-Level Objectives BLADE MARKET SHARES AND MARKET FORECASTS Blade Market Driving Forces Blade Server End-to-End Architecture Server Computing Market Driving Forces Next Generation Of Computing Technology Benefits Of Blade Servers Blade Server Market Shares Discussion of Blade Server Market Shares Hewlett Packard (HP) Broadcom Gigabit Ethernet Components Supplier IBM IBM BladeCenter Chassis Network Blade Server Switch IBM BladeCenter Chassis IBM High End Blade Server Market Shares Cisco Blade-Server Chassis Dell Partnership egenera Data Center Blade Server Solutions High End Blade Server Market Shares Mid Range Blade Server Market Shares Low End Blade Server Market Shares Blade Server Market Forecasts Bladed Server Market Shipment and Revenue Growth Blade Sales Accelerate IT System Reliability Cost of Electricity Escalating Chassis Blade Server Market Forecasts Processor Blade Server Market Forecasts Storage Blade Server Market Forecasts Network Blade Server Market Forecasts Network Blade Server Switch Market Forecasts Large Blade Server Market Forecasts Mid Range Blade Server Market Forecasts Low End Blade Server Market Forecasts Blade Server Integrated Architecture 2-48 Constraints Of Blade Servers Data Center Cost Metrics Power Usage in Data Centers Network Fabric Blades and Virtualization: Transforming Enterprise Computing Data Center Intelligence Blade Server Pricing Sun Microsystems Blade Pricing Blade Server Regional Analysis US Blade Server Analysis 2-61

7 2.8.2 EMEA Blade Server Analysis Asian Server Analysis China and India Blade Server Support for IT Infrastructure Rapid Provisioning Blades Replace Servers in Installed Base BLADE PRODUCT DESCRIPTION Blade Servers IBM Blades IBM eserver BladeCenter IBM BladeCenter Switch Partners IBM Blade Server High-Speed Switching IBM eserver BladeCenter IBM BladeCenter IBM BladeCenter Extended Memory IBM BladeCenter HS IBM BladeCenter Modular Systems IBM BladeCenter HS21 High-Performance And High Availability IBM BladeCenter HS21 Extended Memory IBM Fibre Channel Host Bus Adapters (HBAs) HP Adaptive Enterprise Blade Positioning Hewlett Packard (HP) Servers HP BladeSystem: HP Financial Services HP Blades Sun Sun Blade 6000 Family Sun Blade Intel Xeon X6250 Server Module Sun Blade Intel Xeon Processor Sun Versatile Enterprise Blade Platform Sun Refresh Service: Build an "Always Fresh" Datacenter Sun Blade 6000 Modular System Availability and Pricing Dell Blades Dell / Cisco Egenera Egenera BladePlane Egenera Switch Blade (sblade ) Egenera Control Blade (cblade ) Egenera PAN Manager Software Verari Systems Verari Systems Open Architecture for Open-Source Verari Systems Industries Served Verari Systems Web 2.0 Applications Hybrid Server And Storage Verari Systems Platform-Independent Blade Storage Solutions Blade Network Technologies NEC Blade Hitachi Blades Hitachi TUD-3114 Architecture Hitachi TUD-3014 Management Software Hitachi TUD-3114 Server Blade BLADE SERVER TECHNOLOGY IBM and Walden International Innovation Around IBM BladeCenter 4-1

8 4.1.1 IBM Power Architecture Transaction Processing Intel Server HTTP Dynamic Server Aspects Modular Component-Style Architecture For Servers Blade Interconnect Technology InfiniBand InfiniBand (IB) Fabric Topology Infiniband High-Performance Interconnect Gigabit Ethernet Supercomputing Cluster File Systems Intel Ultra-Low Voltage Processors Open Specification For Blade Servers Open Application Programming Interfaces (APIs) Intel Linux Linux on the Mainframe Robust Unix and Windows-Based Systems Mainframe Economics Linux Capabilities WebServices Autonomic Computing Attributes Autonomic Computing Architecture Framework IBM Grid Computing Graphics Packet Computing Resource Board (PCRB) Packet Processor Resource Board (PPRB) Packet Voice Resource Board Evolution of Appliances Thin Film Battery Cell Construction Impact Of Nanotechnology Lithium Ion Cells Optimized For Capacity Flat Plate Electrodes Spiral Wound Electrodes Multiple Electrode Cells Fuel Cell Bipolar Configuration Electrode Interconnections Sealed Cells and Recombinant Cells Battery Cell Casing Button Cells and Coin Cells Pouch Cells Prismatic Cells Thin Film Batteries Thin Film Battery Timescales and Costs Naming Standards For Cell Identification High Power And Energy Density High Rate Capability Comparison Of Rechargeable Battery Performance Polymer Film Substrate Micro Battery Solid Electrolyte Battery Life Cycle Battery Power Thin Film Battery Solid State Energy Storage Valence Saphion Technology Valence High Performance Energy Storage Solutions Valence Thin Film Battery Power Need For Alternative to Lead-Acid Battery Valence Thin Film Battery Superior Storage and Run-Time 4-87

9 Valence Lower Overall Cost Of Ownership Ovonics Oak Ridge Micro-Energy, Inc Oak Ridge Micro-Energy Thin-Film Rechargeable Lithium Batteries NanoEner EnerDel BLADE SERVER COMPANY PROFILES Appro Appro Supplies Three National Laboratories With 438 TeraFlop High Performance Computing Clusters Ciprico Egenera Egenera BladeFrame System Egenera Virtualization Technology Egenera Customers Egenera Solution Egenera Strategy Fujitsu Fujitsu Network Communications Fujitsu Considers WiMAX vs. 3G vs. Wi-Fi Fujitsu FLASHWAVE 7500 Small System Fujitsu FASST Transition Solutions W. L. Gore & Associates Hewlett Packard HP Products and Services; Segment Information Hewlett Packard Technology Solutions Group Hewlett Packard Enterprise Storage and Servers Hitachi IBM IBM's Capabilities Nor-Tech QLogic QLogic Partnerships And Alliances QLogic Products Quellan SIOS Technology / SteelEye Technology Any Point in Time Rewind Integrated Data Recovery Multiple Replication Targets RLX Technologies Sphera Sun Microsystems Sun Business Strategy Tatung Technologies Verari Systems Verari Systems Customers Verari Systems Line Of Computing Solutions Verari Systems Secures $20M In Equity Financing 5-38

10 Table ES-1 Blade Server Vendor Positioning Table ES-2 Server Computing Market Driving Forces Table ES-3 Blade Server Market Growth Drivers Figure ES-4 Worldwide Total Blade Server Shipments Market Shares, Dollars, Figure ES-5 Worldwide Total Blade Server Market Forecast, Dollars, List of Tables and Figures ES-2 ES-4 ES-5 ES-7 ES-9 Table Promise Of Blade Servers Table Blade Server Functions Table Blade Value Propositions Expressed As Business Goals Table Addressing IT Challenges Table Resource Planner Components Table Resource Planner Benefits Table IT Infrastructure Systems Table Information Technology (IT) Organizational Challenges Table Addressing IT Challenges Table Modular Aims For Achieving Control Over IT Department Table Modular Functions That Provide Control Over IT Department Table IT Organizational Responsibilities Table IT Lifecycle Encompasses Continuous, Integrated Processes Table Resource Planner Components Table Resource Planner Benefits Table Functionality Of IT Financial Manager Software Table Promise Of Blade Servers Table Comparison Of Electrical Power Consumption Between Server Blades And 1u Rack Mount Servers: Table

11 Blade Infrastructure Economies Table Blade Server Functions Table Blade Value Propositions Expressed As Business Goals Table Blade Server Vendor Positioning Table Blade Server Functions Table Blade Server Computing Market Driving Forces Table Blade Server Market Growth Drivers Table Computing Technology Architecture Market Forces Table Benefits of Blade Servers Table Blade Server Performance Benefits Figure Worldwide Blade Server Market Shares, Dollars, Table Worldwide Blade Server Market Shares, Dollars, Table Key Issues in Blade Markets Figure Worldwide High End Blade Server Market Shares, Dollars, Table Worldwide High End Blade Server Market Shares, Dollars, Figure Worldwide Mid Range Blade Server Market Shares, Dollars, Table Worldwide Mid Range Blade Server Market Shares, Dollars, Table Worldwide Low End Blade Server Market Shares, Dollars, Table Worldwide Low End Blade Server Market Shares, Dollars, Figure Worldwide Blade Server Shipments Market Forecasts, Units, Table Worldwide Total Blade Server Market Forecast, Units, Figure

12 Worldwide Large, Mid Range, and Small Blade Server Chassis Market Segments, Units, Figure Worldwide Large, Mid Range, and Small Blade Server Processor Board Market Segments, Dollars, Figure Worldwide Total Blade Server Market Forecast, Dollars, Table Worldwide Total Blade Server Market Forecasts, Dollars, Figure Worldwide Chassis Blade Server Market Forecasts, Dollars, Figure Worldwide Process Blade Server Market Forecasts, Dollars, Figure Worldwide Storage Blade Server Market Forecasts, Dollars, Figure Worldwide Network Blade Server Market Forecasts, Dollars, Figure Worldwide Large Blade Server Market Forecasts, Dollars, Table Worldwide Large Blade Server Market Forecasts, Dollars, Figure Worldwide Mid Range Blade Server Market Forecasts, Dollars, Table Worldwide Mid Range Blade Server Market Forecasts, Dollars, Figure Worldwide Small Blade Server Market Forecasts, Dollars, Table Worldwide Small Blade Server Market Forecasts, Dollars, Table Benefits of Blade Integrated Architecture Table Data Center Cost Metrics Table Power Usage in Data Centers Figure Network Fabric Table Blades and Virtualization Market Driving Forces Table Data Center Business Constraints Figure

13 Blade Server Regional Market Shares, Dollars, Figure Regional Blade Server Shipment Analysis Market Shares, Dollars, Figure Japanese Blade Server Regional Market Segments, Dollars, Figure Japanese Blade Server Shipment Analysis Market Shares, Dollars, Table Blade Slot Server Features Table IBM BladeCenter Switch Partners Table IBM BladeCenter Positioning Table IBM BladeCenter Applications Table IBM BladeCenter Specifications Table BladeCenter Intel Processor-Based Servers Highlights Table IBM BladeCenter Intel Processor-Based Product Features Table IBM BladeCenter / IBM Director Table IBM BladeCenter IBM Director Table IBM BladeCenter Modular Systems Functions Table IBM BladeCenter Modular Systems Features Table IBM BladeCenter Modular Systems Upgrades and Diagnostics Table IBM BladeCenter HS21 High-Performance And High Availability Features Table IBM BladeCenter Extended Memory XM Benefits Table IBM Blade.org partners Table Hewlett Packard HP ProLiant Blade Key benefits Table Hewlett Packard HP ProLiant features Table Hewlett Packard HP ProLiant Blade Functions Table Hewlett Packard ProLiant BL35p Server Blade D ual-core AMD Opteron Features Table

14 Hewlett Packard ProLiant BL35p Server Blade Manageability Functions Table Hewlett Packard ProLiant BL35p Server B lade Management Solutions: Table Hewlett Packard ProLiant Essentials Table Hewlett Packard p-class BladeSystem Applications Table HP BladeSystem Portfolio Of Services Table HP Services Industries Targeted Figure HP ProLiant BL35p Server Blade Table HP BladeSystem, c-class Enclosure Blade Components Figure Sun Blade 6000 Modular System Table Sun Blade 6000 Modular System Features Figure Sun Blade 6000 Configuration Figure Sun Blade 6000 Modular System Gallery Figure Sun Blade 6000 Blades Table Sun Blade Intel Xeon Processor Features Table Sun Blade Intel Xeon Key Applications Table Sun Blade Intel Xeon Processors Key Benefits Table Sun Blade 6000 Chassis Product Line Server Modules Table Sun Blade 6000 Modular System Components: Table Sun Blade 6000 Modular System Features: Figure Dell Power Edge Blades and Chassis Figure Dell Power Edge Blades and Chassis Table Egenera Systems PAN Features Figure Egenera Systems Blade Figure Egenera Systems Blade ES Figure Egenera Systems Blade BladeFrame Functions Table

15 Verari Systems Industries Served Table Hitachi BladeSymphony 320 Features Table Hitachi UD-3114 System Highlights Table Hitachi TUD-3114 Architecture Table Hitachi TUD-3114 Blade Table IBM Power Architecture Transaction Processing Systems 2 Table Intel Server HTTP Dynamic Server Aspects 3 Table InfiniBand (IB) Fabric Topology 12 Table Web Services Technology Positioning 23 Table Autonomic Computing Functions 25 Table Autonomic Computing Leveraging E-Services 28 Table Autonomic Computing Systems Issues 29 Table Autonomic Computing Security Elements 30 Table Autonomic Computing Product Deployment Elements 31 Table Common Household-Battery Sizes, Shape, and Dimensions 46 Table Thin Film Battery Unique Properties 49 Table Comparison of battery performances 52 Table Comparison of battery performances 54 Table Thin Films For Advanced Batteries 55 Table Thin Film Batteries Technology 56 Table Thin Film Battery / Lithium Air Batteries Applications 57 Figure Polymer Film Substrate Thin Flexible battery Profiles 58 Figure Design Alternatives of Thin Film Rechargable Batteries 59 Table Key Features of Saphion Technology: 79 Figure Valence N-Charge Power System 81 Table Valence N-Charge Power System Features: 82

16 Table Valence Thin Film Car Battery Features 84 Table Valence U-Charge Power System Features 90 Table Valence Saphion Technology Discharge Curves 91 Table Valence Technology Comparison 92 Figure Valence Technology Cells and Packs 93 Figure Valence VLNC 2590 Power System 94 Figure Valence VLNC 2590 Power System Specifications and Operating Characteristics 95 Table Oak Ridge Micro-Energy Thin-Film Rechargeable Lithium Battery Size 99 Table Applications Of Thin Film Batteries 101 Table EnerDel s Business Strategy 103 Table EnerDel Business Positioning 104 Figure Fujitsu Server Innovation Table Fujitsu Server Positioning Table Fujitsu Servers Table QLogic Storage and HPC Networking Product Portfolio:

17 ABOUT THE COMPANY WINTERGREEN RESEARCH, HAS A UNIQUE RESEARCH STRATEGY THAT RELATES TO IDENTIFYING MARKET TRENDS THROUGH READING AND INTERVIEWING OPINION LEADERS. BY READING THE ELECTRONIC EQUIVALENT OF 40 FEET OF PAPER, WINTERGREEN RESEARCH SENIOR ANALYSTS CAN LEARN A LOT MORE ABOUT MARKETS, A LOT FASTER THAN CAN BE LEARNED THROUGH EXPENSIVE SURVEYS AND FOCUS GROUPS. THINKING ABOUT MARKET TRENDS IS A HIGH PRIORITY AT WINTERGREEN RESEARCH. AS WITH ALL RESEARCH, THE VALUE PROPOSITION FOR COMPETITIVE ANALYSIS COMES FROM INTELLECTUAL INPUT. IT IS A LUXURY REALLY, AVAILABLE TO ONLY A VERY FEW PEOPLE, TO BE ABLE TO GATHER INFORMATION, LOTS OF INFORMATION FROM READING MASSIVE AMOUNTS OF CONTENT, AND THEN TRYING TO MAKE SENSE OF THAT CONTENT. THE ABILITY TO THINK ABOUT MARKET TRENDS IS ENHANCED BY DOING IT OVER AND OVER FOR MANY DIFFERENT MARKETS. THAT IS WHAT WINTERGREEN RESEARCH IS ALL ABOUT: READING AND THINKING IS AN ESSENTIAL ASPECT OF COMPETITIVE ANALYSIS. TALKING TO OPINION LEADERS IS THE THIRD ESSENTIAL ASPECT OF PRODUCING GOOD, RELIABLE DATA. WINTERGREEN RESEARCH, FOUNDED IN 1985, PROVIDES STRATEGIC MARKET ASSESSMENTS IN TELECOMMUNICATIONS, COMMUNICATIONS EQUIPMENT, HEALTH CARE, INTERNET AND ADVANCED COMPUTER TECHNOLOGY. INDUSTRY REPORTS FOCUS ON OPPORTUNITIES THAT EXPAND EXISTING MARKETS OR DEVELOP MAJOR NEW MARKETS. THE REPORTS ASSESS NEW PRODUCT AND SERVICE POSITIONING STRATEGIES, NEW AND EVOLVING TECHNOLOGIES, AND TECHNOLOGICAL IMPACT ON PRODUCTS, SERVICES, AND MARKETS. MARKET SHARES ARE PROVIDED. LEADING MARKET PARTICIPANTS ARE PROFILED, AND THEIR MARKETING STRATEGIES, ACQUISITIONS, AND STRATEGIC ALLIANCES ARE DISCUSSED. THE PRINCIPALS OF WINTERGREEN RESEARCH HAVE BEEN INVOLVED IN ANALYSIS AND FORECASTING OF INTERNATIONAL BUSINESS OPPORTUNITIES IN TELECOMMUNICATIONS AND ADVANCED COMPUTER TECHNOLOGY MARKETS FOR OVER 30 YEARS.

18 ABOUT THE PRINCIPAL AUTHORS ELLEN T. CURTISS, TECHNICAL DIRECTOR, CO-FOUNDER OF WINTERGREEN RESEARCH, CONDUCTS STRATEGIC AND MARKET ASSESSMENTS IN TECHNOLOGY-BASED INDUSTRIES. PREVIOUSLY SHE WAS A MEMBER OF THE STAFF OF ARTHUR D. LITTLE, INC., FOR 23 YEARS, MOST RECENTLY AS VICE PRESIDENT OF ARTHUR D. LITTLE DECISION RESOURCES, SPECIALIZING IN STRATEGIC PLANNING AND MARKET DEVELOPMENT SERVICES. SHE IS A GRADUATE OF BOSTON UNIVERSITY AND THE PROGRAM FOR MANAGEMENT DEVELOPMENT AT HARVARD GRADUATE SCHOOL OF BUSINESS ADMINISTRATION. SHE IS THE AUTHOR OF RECENT STUDIES ON WORLDWIDE TELECOMMUNICATIONS MARKETS, THE TOP TEN INTERNET EQUIPMENT COMPANIES, THE TOP TEN CONTRACT MANUFACTURING COMPANIES, AND THE TOP TEN TELECOMMUNICATIONS MARKET ANALYSIS AND FORECASTS. SUSAN EUSTIS, PRESIDENT, CO-FOUNDER OF WINTERGREEN RESEARCH, HAS DONE RESEARCH IN COMMUNICATIONS AND COMPUTER MARKETS AND APPLICATIONS. SHE HOLDS SEVERAL PATENTS IN MICROCOMPUTING AND PARALLEL PROCESSING. SHE HAS THE ORIGINAL PATENTS IN ELECTRONIC VOTING MACHINES. SHE HAS NEW PATENT APPLICATIONS IN FORMAT VARYING, MULITPROCESSING, AND ELECTRONIC VOTING. SHE IS THE AUTHOR OF RECENT STUDIES OF THE REGIONAL BELL OPERATING COMPANIES' MARKETING STRATEGIES, INTERNET EQUIPMENT, BIOMETRICS, A STUDY OF INTERNET EQUIPMENT, WORLDWIDE TELECOMMUNICATIONS EQUIPMENT, TOP TEN TELECOMMUNICATIONS, DIGITAL LOOP CARRIER, WEB HOSTING, WEB SERVICES, AND APPLICATION INTEGRATION MARKETS. MS. EUSTIS IS A GRADUATE OF BARNARD COLLEGE.

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