Mission Critical Messaging Middleware Market Opportunities, Strategies, and Forecasts, 2006 to Mission Critical Messaging Middleware

Transcription

1 Mission Critical Messaging Middleware Market Opportunities, Strategies, and Forecasts, 2006 to 2012 Mission Critical Messaging Middleware Picture by Susie Eustis MOUNTAINS OF OPPORTUNITY WinterGreen Research, Inc. Lexington, Massachusetts

2 CHECK OUT THESE KEY TOPICS MISSION CRITICAL MESSAGING MARKET FORECASTS Worldwide Mission Critical Messaging Market Shares Backbone Connectivity Growth Factors Wireless Networks Impact of Competition Market Growth Dynamics NETWORK COMPUTING LDAP INTEGRATION MARKET MAKERS MARKETING GLOBALLY MISSION CRITICAL MIDDLEWARE MIDDLEWARE TECHNOLOGY ISSUES STRATEGIES TO IMPROVE PERFORMANCE DEMAND FOR TOTAL SOLUTIONS MESSAGE QUEUING WEBSPHERE MQ OPPORTUNITY ABOUNDS WinterGreen Research, Inc. Lexington, Massachusetts

3 Mission Critical Messaging Middleware Market Opportunities, Strategies, and Forecasts, 2006 to 2012 Messages are currency. If the messages are not managed in a secure manner, it is like throwing $1000 dollar bills out the window of a skyscraper. Once and only once delivery is fundamental to evolving a secure transaction network system. As the Internet evolves as the premier business channel, it is fundamental to have secure messaging systems that do not falter ever. IBM WebSphere handles quadrillions of transaction messages a day because it is secure. The software is transparent. It is easy to set up. WebSphereMQ is a brand that is set to last for a long time because its robust functionality that protects transactions in the context of systems going down, servers not being available, and routers diverting information to obscure locations. IBM WebSphere MQ message nodes are positioned to replace APIs as integration connection points because they are more stable over a period of time. APIs are not stable over the long term and tend to be brittle, while MQ nodes are reliable over a long period of years, positioning those nodes as a connection point for integration systems. Worldwide backbone connectivity messaging services market share analysis indicates that all the large outsourcing consulting companies participate in the ser vices market, but that IBM has strategic advantage in this segment because of the WebSphere brand and product functionality used by all the large enterprise IT departments worldwide. Worldwide backbone connectivity messaging markets at $2 billion in 2005 were $1.1 billion in the first half 2006, indicating some growth in the first half. The mission critical messaging markets are a subset of backbone connectivity markets that include database messaging, SOAP, JMS, and Scada. Markets are anticipated to continue to be strong because messaging is such a fundamental part of networking. Worldwide mission critical messaging license and maintenance market forecasts are based on the assumption of 5% growth overall. Markets at $611 million are anticipated to reach $945.5 million by Steady growth is anticipated, as the Internet emerges as a distribution, supply chain and retail channel par excellence. Network computing does not just stay within the core enterprise, it is a way to move information between partners, colleagues, distributors, and branch offices.

4 Companies Profiled Market Leaders IBM Microsoft Oracle Market Participants BEA Envoy Technologies Fujitsu GXS i2 Kabira Technologies Progress Software Savvion Synergy Financial Systems Vitria Zebra Technology CAPE Systems Fiorano GoAhead Software HP IBM Pegasystems SAP Sun Mocrosystems TIBCO webmethods

5 Mission Critical Messaging Middleware Strategies and Forecasts, REPORT METHODOLOGY THIS IS THE 287TH REPORT IN A SERIES OF MARKET RESEARCH REPORTS THAT PROVIDE FORECASTS IN COMMUNICATIONS, TELECOMMUNICATIONS, THE INTERNET, COMPUTER, SOFTWARE, TELEPHONE EQUIPMENT, HEALTH EQUIPMENT, AND ENERGY. THE PROJECT LEADERS TAKE DIRECT RESPONSIBILITY FOR WRITING AND PREPARING EACH REPORT. THEY HAVE SIGNIFICANT EXPERIENCE PREPARING INDUSTRY STUDIES. FORECASTS ARE BASED ON PRIMARY RESEARCH AND PROPRIETARY DATA BASES. FORECASTS REFLECT ANALYSIS OF THE MARKET TRENDS IN THE SEGMENT AND RELATED SEGMENTS. UNIT AND DOLLAR SHIPMENTS ARE ANALYZED THROUGH CONSIDERATION OF DOLLAR VOLUME OF EACH MARKET PARTICIPATION IN THE SEGMENT. INSTALLED BASE ANALYSIS AND UNIT ANALYSIS IS BASED ON INTERVIEWS AND AN INFORMATION SEARCH. MARKET SHARE ANALYSIS INCLUDES CONVERSATIONS WITH KEY CUSTOMERS OF PRODUCTS, INDUSTRY SEGMENT LEADERS, MARKETING DIRECTORS, DISTRIBUTORS, LEADING MARKET PARTICIPANTS, OPINION LEADERS, AND COMPANIES SEEKING TO DEVELOP MEASURABLE MARKET SHARE. OVER 200 IN DEPTH INTERVIEWS ARE CONDUCTED FOR EACH REPORT WITH A BROAD RANGE OF KEY PARTICIPANTS AND INDUSTRY LEADERS IN THE MARKET SEGMENT. WE ESTABLISH ACCURATE MARKET FORECASTS BASED ON ECONOMIC AND MARKET CONDITIONS AS A BASE. USE INPUT/OUTPUT RATIOS, FLOW CHARTS, AND OTHER ECONOMIC METHODS TO QUANTIFY DATA. USE IN-HOUSE ANALYSTS WHO MEET STRINGENT QUALITY STANDARDS. INTERVIEWING KEY INDUSTRY PARTICIPANTS, EXPERTS AND END-USERS. OUR RESEARCH INCLUDES ACCESS TO LARGE PROPRIETARY DATABASES. LITERATURE SEARCH INCLUDES ANALYSIS OF TRADE PUBLICATIONS, GOVERNMENT REPORTS, AND CORPORATE LITERATURE.

6 YOU MUST HAVE THIS STUDY Mission Critical Messaging Middleware Market Opportunities, Strategies, and Forecasts, 2006 to 2012 MISSION CRITICAL MIDDLEWARE MESSAGING EXECUTIVE SUMMARY 1 Mission Critical Middleware Messaging Managed In A Secure Manner 1 Data Messaging Of Transactions Implements Currency 1 Backbone Connectivity 2 Message Store-And-Forward Capability 3 Mission Critical Middleware Messaging Connectivity Growth Factors 3 Mission Critical Messaging Market Shares 6 Backbone Connectivity Messaging Market Shares 9 Backbone Connectivity Messaging Market Share Analysis 11 IBM WebSphere MQ Defacto Industry Standard Messaging 12 IBM WebSphere MQ Messaging, Microsoft MSMQ, And Sonicmq Transport 13 SOAP and JMS Message Containers 14 Eclipse tools 15 Backbone Connectivity Messaging Market Forecasts 15 License and Maintenance Market Forecasts 17 License and Maintenance Market Segment Forecasts MISSION CRITICAL MESSAGING MIDDLEWARE MARKET DEFINITION Mission Critical Middleware Messaging Messaging Solutions MQ Message Trends Mission Critical Messaging Market Dynamics Mission-Critical Functionality Mission Critical MQ Messaging Messaging Software Linking Internal Operations Distributing Information Information Technology Environments Increasingly Complex Heterogeneous Computing Environments Technology Challenges Types of Mission Critical Messaging Middleware Messaging Event-Driven Applications Publish-Subscribe Subject-Based Addressing Location Transparency Self-Describing Data IP Multicast Transaction Delivery Networks Multicast Multicast Adapters SOA Web Services Support For Network Computing 23

7 1.7.1 Growth Of Organization-Wide Networks Network Computing Network Utilization Moving Transactions Interconnecting Systems Open Middleware Systems Mission Critical Messaging Provides The Base Application Integration Application Server and Application Integration Depend on Mission Critical Messaging Businesses Process Engineering Key Component Of Business Process Management Difference Between Business Process Management (BPM) and Workflow High Performance Scalability Automatic Configuration Reliable, Robust Systems MQ Message Trends Mission Critical Messaging Market Dynamics MISSION CRITICAL MESSAGING MARKET SHARES AND FORECASTS Mission Critical Messaging Growth Factors Mission Critical Messaging Market Shares Services Market Shares Worldwide Mission Critical Messaging License and Maintenance Market Forecasts License and Maintenance Market Shares and Forecasts Worldwide Mission Critical Messaging Unit Shipments BM Offers Full Range Of Backbone Connectivity Across All Platforms with Open Systems NET Microsoft Web Services Strategy Integrated Across The Microsoft Platform Difference Between Open Systems Backbone Connectivity Across All Platforms and Messaging Integrated Across The Microsoft Platform Worldwide Mission Critical Messaging License and Maintenance Market Forecasts IBM WebSphere MQ Middleware Messaging Industry Defacto Standard Distributed Messaging Markets Publish Subscribe Mission Critical Messaging Applications Backbone Connectivity Messaging Regional Analysis MISSION CRITICAL MESSAGING PRODUCT DESCRIPTION Mission Critical Messaging Products Mission Critical Middleware Messaging Message Store-And-Forward Capability Publish-And-Subscribe Service Structure Mission Critical Messaging Supports Internet Computing IBM WebSphere MQ Middleware Messaging De Facto Industry Standard IBM WebSphere MQ IBM Web Sphere MQ Security IBM WebSphere MQ JMS and SSL Capability IBM WebSphere MQ Operating Systems Supported IBM WebSphere MQ Features IBM WebSphere MQ Mission Critical Functions IBM WebSphere MQ Mission Critical Messaging Features IBM WebSphere MQ Transport IBM WebSphere Software IBM WebSphereMQ Software Functions IBM WebSphere MQ Security Functions IBM WebSphere MQ Framework Functions IBM WebSphere MQ Everyplace Functions IBM WebSphere MQ Time-Independent Processing 34

8 IBM WebSphere Message Queue Interface IBM WebSphere MQ Support For Open Standards IBM WebSphere MQ Wide-Scale Messaging IBM WebSphere MQ for z/os IBM WebSphere MQ Product Positioning Tibco Messaging Integrated With EAI Components Tibco Messaging Solutions Tibco Enterprise for JMS Tibco Support for.net and Wireless Service Tibco Enterprise Message Service Tibco Messaging Scalability And Fault-Tolerance Tibco Messaging Support for Standards Tibco Integration of Technologies Tibco Rendezvous TX Tibco Scalable Guaranteed Transactional Messaging Tibco Rendezvous TX Architecture Tibco Messaging Tibco Rendezvous Positioning Tibco Rendezvous Tibco SmartSockets TIBCO SmartPGM TIBCO SmartPGM FX Microsoft MSMQ Microsoft BizTalk Adapter for MSMQ Microsoft BizTalk Server Microsoft Proprietary Middleware Microsoft.Net BizTalk MSMQ Microsoft.Net Biztalk Messaging Microsoft.Net BizTalk Messaging Manager objects Microsoft.Net BizTalk Messaging Ports Microsoft.Net BizTalk Document Definitions Microsoft.Net BizTalk Envelopes Microsoft.Net BizTalk Distribution Lists Progress Software Sonic MQ Progress Software SonicMQ Progress Software Sonic SOA Targets TIBCO EAI Progress Software Sonic Software Sonic MQ Progress Software Sonic Software Sonic SOA Suite Sonic SOA Suite SonicMQ Clustering / Multiple Server Support SonicMQ Bridges SonicXQ SonicMQ Distributed 2-Phase Transaction Support SonicMQ Advanced Clustering Technology SonicMQ Dynamic Routing Architecture SonicMQ Encryption SonicMQ Authentication and Authorization Sonic ESB Sonic XML Server Sonic Workbench Sonic Software Positioning Charles River Development/Sonic Enterprise Message Publish Subscribe Systems IBM WebSphere MQ Publish / Subscribe Messaging Domain Tibco BusinessWorks Use Of Rendezvous Messaging Tibco BusinessWorks Features Kabira Kabira Wire Speed Messaging Solution Kabira Transaction Switch 129

9 3.6.7 Kabira Infrastructure System Foundation MISSION CRITICAL MESSAGING MIDDLEWARE TECHNOLOGY Mission Critical Messaging As A Base For Application Integration IBM WebSphere MQ OASIS Secure, Reliable Transaction Web Services Messaging Architecture Reliable Message-Based Web Services Communication Submission of WS-RM to OASIS Streams For Messaging and Data Access Message Queuing Database Message Queuing Data and Message Transformation Componentization Speed, Flexibility, and Scalability Mission Critical Message Throughput Message Persistence Message Size Data Format Message Flow Complexity Message Input To Output Ratio Required Message Rate Parallel Message Processing Serial Message Processing Recovery Requirements Typical Message Patterns Processors Manage Specified Message Flows Middleware Messaging Technology Issues Report Messages Functions Real-Time Technology Issues MCA Exit Chaining Remove Channel Process Definition Improved Stop Channel Command AMI Objects From LDAP Secure Sockets Layer (SSL) Dynamic Systems Robust, Enterprise-quality Fault Tolerance Cache / Queue Multicast Performance Optimization Fault Tolerance Gateways MISSION CRITICAL MESSAGING MIDDLEWARE COMPANY PROFILES BEA Partners Customers BEA Acquires Fuego BEA Acquires Plumtree Software Plumtree Software Products BEA First Quarter Results CAPE Systems Services Solutions Partners Products Envoy Technologies Products 9

10 5.3.2 Partners Customers Fiorano Fiorano Products Customers Partners Fujitsu Services Products Fujitsu 2005 Financial Results GoAhead Software GoAhead / Intel Communications Alliance GoAhead Customers GoAhead Products GoAhead Client Services GoAhead Partnerships GoAhead / Intel Communications Alliance GXS Industry Products Discussion of Strategy Acquisitions Partners Customers Microsoft / GXS HP Products Consulting and Integration HP Financial Data HP/TIBCO i Distributed Fulfilment and Revenue Management Supply and Demand Synchronization Products i2 s Financial Data International Business Machines (IBM) Description of Business IBM's Strategy Products and Services IBM WebSphere IBM and SAP IBM 2006 First-Quarter Results Kabira Technologies Kabira Addresses Convergent Service And Financial Services Network Performance, Scalability, And Complexity Issues Kabira Solution To IT Changing Requirements Kabira Infrastructure and Service Platforms Built on Models Kabira Service Platforms Built on Infrastructure Kabira Keeping up with Constant Change Kabira High Availability HA Component Kabira High Availability HA Methodologies Kabira Transaction-Level High Availability Microsoft Business Product Information Customers SAP and Microsoft Microsoft Reports Third-Quarter Results Oracle 66

11 Oracle Business Recent Acquisitions Products and Services Oracle s Third Quarter Results Pegasystems Partners Customers Products and Solutions Financial Information Progress Software Products Partners and Customers Progress Software Reports Second Quarter Financial SAP Partners Services Solutions and Products Revenue Information Savvion Partners Products Solutions Sun Microsystems Business Strategy Solutions Third Quarter Fiscal Year 2006 Results Synergy Financial Systems Synergy s Partners Synergy s Customers Synergy and TietoEnator TIBCO TIBCO Products Professional Services Partners HP/TIBCO TIBCO Financial Data Vitria Products Vitria s Partners Vitria Financial Data webmethods Products Solutions webmethods Fourth Quarter Financial Earnings Zebra Technologies Zebra s Products Customers Zebra/IBM Zebra Financial Data 106 List of Tables and Figures Table ES-1 4 Mission Critical Middleware Messaging Growth Factors Table ES-2 5

12 Messaging Middleware Market Driving Forces Figure ES-3 7 Worldwide Mission Critical Messaging Market Shares, Dollars, First Half 2006 Figure ES-4 10 Shipments Market Shares, Dollars, First Half 2006 Figure ES-5 16 Market Forecasts, Dollars, Figure ES-6 19 Segments, Dollars, 2005 Table MQ Middleware Messaging Trends Table Mission Critical Messaging Market Dynamics Table Enterprise Messaging Integration Functions Table Internal Enterprise Application Integration Tasks Table Advantages Of Real-Time Communication Of Information Table Messaging Middleware Functionality Table Middleware Messaging Trends Table Mission Critical Messaging Market Dynamics Table Mission Critical Messaging Growth Factors Table Messaging Middleware Market Driving Forces Figure Worldwide Mission Critical Messaging Market Shares, Dollars, First Half 2006 Table Worldwide Mission Critical Messaging Market Shares, Dollars, First Half 2006 Figure Worldwide Mission Critical Messaging Market Shares, Dollars, 2005 Table Worldwide Mission Critical Messaging Market Shares, Dollars, 2005 Figure Services Market Shares, Dollars, First Half 2006 Table Services Market Shares, Dollars, First Half 2006

13 Figure Services Market Shares, Dollars, 2005 Table Services Market Shares, Dollars, 2005 Figure Worldwide Mission Critical Messaging License and Maintenance Market Shares, Dollars, Figure Worldwide Backbone Connectivity Business Process Management Market Participants, Dollars, First Half 2006 Figure Segments, Dollars, 2005 Figure Segments, Dollars, 2012 Table Segments, Dollars, Figure Shipments Market Shares, Dollars, First Half 2006 Table Shipments Market Shares, Dollars, First Half 2006 Figure Shipments Market Shares, Dollars, 2005 Table Shipments Market Shares, Dollars, 2005 Table Worldwide mission critical Messaging Unit Shipments Market Shares, Dollars, 2005 Table Mission Critical Messaging Financial Services Applications Table Mission Critical Telecommunications Messaging Applications Table Mission Critical Government Messaging Applications Figure Regional Market Segments, Dollars, 2005 Figure Regional Market Segments, Dollars, 2005 Table Messaging Middleware Integration Functions Table IBM WebSphere Business Integration Back-End System Connectivity Functions Table

14 IBM WebSphere MQ Harmonized Features Table IBM WebSphere MQ Operating Systems Supported Table IBM WebSphere MQ Platforms Supported Table IBM WebSphere MQ Once, And Once Only, Message Features Table WebSphere MQ Any-To-Any Connectivity Features Table WebSphere MQ Mission Critical Messaging Features Table WebSphere MQ Data Functions Table IBM WebSphere MQ Enhancements Table IBM WebSphere MQ Functions Table WebSphere MQ Security Functions Table MQSeries Everyplace Functions Table WebSphere MQ Messaging Functions Table IBM WebSphere MQ Messaging Platforms Table WebSphere MQ Messaging Features Table IBM Websphere MQ Family Software Component Aspects Table IBM Websphere MQ Family Software E-Business Positioning Table TIBCO's Enterprise Messaging Solutions Table Tibco Enterprise Message Service Features Table Tibco Messaging Platforms Table Tibco Messaging Solutions Benefits Table Tibco Rendezvous Features Table Tibco Rendezvous Architecture Table Tibco Rendezvous TX Messaging Benefits Table Tibco Rendezvous TX Messaging Features Table Tibco Rendezvous TX Architecture Table Tibco Messaging Benefits Table Tibco Messaging Key Features Table

15 HTTP-based TIBCO Rendezvous Administrative Console Benefits Table HTTP-based TIBCO Rendezvous Administrative Console Features Table HTTP-based TIBCO Rendezvous Administrative Console Architecture Table Tibco Smart Sockets Table Microsoft BizTalk Adapter for Message Queuing MSMQ Functions Table Microsoft BizTalk Server Functions Table Microsoft BizTalk Message Oriented Middleware (MOM) Functions Table Microsoft BizTalk Integration Features Table Microsoft.Net MSMQ Messaging Middleware System Functions Table Progress Software SonicMQ Messaging Functions Table Progress Software SonicMQ Benefits Table Progress Software Sonic SOA Suite Capabilities Table Progress Software SonicMQ Features Table Progress Software SonicMQ Standards-based Functions Table Progress Software SonicMQ Standards-Based Features Table Progress Software SonicMQ Standards-Based Components Table Progress Software Topics And Queues Available Clusterwide Table SonicMQ Message Level Encryption Table SonicMQ Message Authentication And Authorization Table SonicMQ Functions Table Tibco Publish Subscribe Benefits Table Tibco BusinessWorks Features Figure Tibco BusinessWorks Features Table Tibco Rendezvous Benefits Table Kabira Solution Framework Functions Table Kabira Transaction Switch Configurable Network Flow Framework Table Kabira Infrastructure System Table

16 Kabira Programming Business Models And Flows Table Mission Critical Messaging As A Base For Integration Software Provides A Base For Application Connectivity Table Mission Critical Messaging Integration Functions Table Aspects Of Data Streaming Management Table Mission Critical Message Throughput Variables Table Typical Message Flow Characteristics Table Middleware Messaging Technology Issues Table Automatic Detection And Recovery From Network And System Failure Table High Performance And Real-Time Message Throughput Table Fault Tolerance Features Table BEA s Quarterly Revenue Figure BEA Yearly Revenues for 2002 to 2006 Table CAPE System s Partners Table Envoy s Products Table Fiorano s Products Table Fiorano Partner Categories Table Fujitsu s Products Categories Table GXS Partners Table HP Revenue Table HP Financial Data Table i2 s Statement of Operations Table i2 s Statement of Operations Table i2 Balance Sheet Data: Table IBM WebSphere Product Categories Table IBM Quarterly Revenue Table Kabira Investors

17 Table Kabira Integrated Product and Service Stack Table Kabira Service Platforms Table Kabira Technical Advantage Table Kabira Infrastructure System Integrated High Availability Features Table Microsoft business divisions Table Microsoft s Quarterly Revenue Table Microsoft s Annual Revenue Table Oracle s Quarterly Revenue Table Pegasystems Quarterly Revenue Table Pegasystems Annual Revenue (in thousands) Table Progress Software s Product Categories Table Progress Software Revenue for Second Quarter 2006 Table Progress Software Yearly Revenue Table SAP Yearly Revenue in Dollars and Euros Table Savvion s Solutions Categories Table Sun Microsystems Quarterly Revenue Table Sun Microsystems Annual Revenues Table TIBCO First Quarter Revenues Table TIBCO Annual Revenue (in thousands) Table BusinessWare s Capabilities Table Vitria First Quarter 2006 Revenue Table Vitria Annual Revenue (In thousands) Table webmethods Fourth Quarter Revenue (In thousands) Table webmethods Annual Revenue (In thousands) Table Zebra s Printers Table Zebra Quarterly Sales Table Zebra Annual Sales

18 ABOUT THE COMPANY WINTERGREEN RESEARCH, HAS A UNIQUE RESEARCH STRATEGY THAT RELATES TO IDENTIFYING MARKET TRENDS THROUGH READING AND INTERVIEWING OPINION LEADERS. BY READING THE ELECTRONIC EQUIVALENT OF 40 FEET OF PAPER, WINTERGREEN RESEARCH SENIOR ANALYSTS CAN LEARN A LOT MORE ABOUT MARKETS, A LOT FASTER THAN CAN BE LEARNED THROUGH EXPENSIVE SURVEYS AND FOCUS GROUPS. THINKING ABOUT MARKET TRENDS IS A HIGH PRIORITY AT WINTERGREEN RESEARCH. AS WITH ALL RESEARCH, THE VALUE PROPOSITION FOR COMPETITIVE ANALYSIS COMES FROM INTELLECTUAL INPUT. IT IS A LUXURY REALLY, AVAILABLE TO ONLY A VERY FEW PEOPLE, TO BE ABLE TO GATHER INFORMATION, LOTS OF INFORMATION FROM READING MASSIVE AMOUNTS OF CONTENT, AND THEN TRYING TO MAKE SENSE OF THAT CONTENT. THE ABILITY TO THINK ABOUT MARKET TRENDS IS ENHANCED BY DOING IT OVER AND OVER FOR MANY DIFFERENT MARKETS. THAT IS WHAT WINTERGREEN RESEARCH IS ALL ABOUT: READING AND THINKING IS AN ESSENTIAL ASPECT OF COMPETITIVE ANALYSIS. TALKING TO OPINION LEADERS IS THE THIRD ESSENTIAL ASPECT OF PRODUCING GOOD, RELIABLE DATA. WINTERGREEN RESEARCH, FOUNDED IN 1985, PROVIDES STRATEGIC MARKET ASSESSMENTS IN TELECOMMUNICATIONS, COMMUNICATIONS EQUIPMENT, HEALTH CARE, INTERNET AND ADVANCED COMPUTER TECHNOLOGY. INDUSTRY REPORTS FOCUS ON OPPORTUNITIES THAT EXPAND EXISTING MARKETS OR DEVELOP MAJOR NEW MARKETS. THE REPORTS ASSESS NEW PRODUCT AND SERVICE POSITIONING STRATEGIES, NEW AND EVOLVING TECHNOLOGIES, AND TECHNOLOGICAL IMPACT ON PRODUCTS, SERVICES, AND MARKETS. MARKET SHARES ARE PROVIDED. LEADING MARKET PARTICIPANTS ARE PROFILED, AND THEIR MARKETING STRATEGIES, ACQUISITIONS, AND STRATEGIC ALLIANCES ARE DISCUSSED. THE PRINCIPALS OF WINTERGREEN RESEARCH HAVE BEEN INVOLVED IN ANALYSIS AND FORECASTING OF INTERNATIONAL BUSINESS OPPORTUNITIES IN TELECOMMUNICATIONS AND ADVANCED COMPUTER TECHNOLOGY MARKETS FOR OVER 30 YEARS.

19 ABOUT THE PRINCIPAL AUTHORS ELLEN T. CURTISS, TECHNICAL DIRECTOR, CO-FOUNDER OF WINTERGREEN RESEARCH, CONDUCTS STRATEGIC AND MARKET ASSESSMENTS IN TECHNOLOGY-BASED INDUSTRIES. PREVIOUSLY SHE WAS A MEMBER OF THE STAFF OF ARTHUR D. LITTLE, INC., FOR 23 YEARS, MOST RECENTLY AS VICE PRESIDENT OF ARTHUR D. LITTLE DECISION RESOURCES, SPECIALIZING IN STRATEGIC PLANNING AND MARKET DEVELOPMENT SERVICES. SHE IS A GRADUATE OF BOSTON UNIVERSITY AND THE PROGRAM FOR MANAGEMENT DEVELOPMENT AT HARVARD GRADUATE SCHOOL OF BUSINESS ADMINISTRATION. SHE IS THE AUTHOR OF RECENT STUDIES ON WORLDWIDE TELECOMMUNICATIONS MARKETS, THE TOP TEN INTERNET EQUIPMENT COMPANIES, THE TOP TEN CONTRACT MANUFACTURING COMPANIES, AND THE TOP TEN TELECOMMUNICATIONS MARKET ANALYSIS AND FORECASTS. SUSAN EUSTIS, PRESIDENT, CO-FOUNDER OF WINTERGREEN RESEARCH, HAS DONE RESEARCH IN COMMUNICATIONS AND COMPUTER MARKETS AND APPLICATIONS. SHE HOLDS SEVERAL PATENTS IN MICROCOMPUTING AND PARALLEL PROCESSING. SHE HAS THE ORIGINAL PATENTS IN ELECTRONIC VOTING MACHINES. SHE HAS NEW PATENT APPLICATIONS IN FORMAT VARYING, MULITPROCESSING, AND ELECTRONIC VOTING. SHE IS THE AUTHOR OF RECENT STUDIES OF THE REGIONAL BELL OPERATING COMPANIES' MARKETING STRATEGIES, INTERNET EQUIPMENT, BIOMETRICS, A STUDY OF INTERNET EQUIPMENT, WORLDWIDE TELECOMMUNICATIONS EQUIPMENT, TOP TEN TELECOMMUNICATIONS, DIGITAL LOOP CARRIER, WEB HOSTING, WEB SERVICES, AND APPLICATION INTEGRATION MARKETS. MS. EUSTIS IS A GRADUATE OF BARNARD COLLEGE.

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