Mission-Critical Application Infrastructure Resiliency Journey

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1 Missin-Critical Applicatin Infrastructure Resiliency Jurney September VMware Inc. All rights reserved

2 Gal T supprt VMware s rapid glbal grwth, assess VMware s missincritical applicatins infrastructure, identify single pints f failure, areas f imprvement, and architect a slutin which can: Increase stability, availability, perfrmance, supprtability Ensure infrastructure can scale easily with minimal t n dwn time Ensure infrastructure is secure and prtected Ensure infrastructure cmpnents are running n a supprted level Ensure infrastructure has n single pint f failure Ensure perfrmance is ptimal 2

3 Objective Rll ut Resiliency Prgram in phases Identify tactical and strategic slutins fcusing n remediating stability, availability, perfrmance, scalability, supprtability 3

4 Why Was This Initiative Started? Ensure ur infrastructure can keep up with VMware s rapid glbal grwth Increase infrastructure stability, availability, and perfrmance Secure and prtect ur systems Ensure hardware and sftware are supprted Enhance perfrmance by leveraging 10 Gigabit Ethernet and slid state disk technlgy Opprtunity t build ut a parallel envirnment, upgrade hardware, and validate and test the new envirnment withut impacting any inflight prjects and prductin supprt activities Minimize prductin cutver dwntime Simplify rllback prcess 4

5 What are Expected Imprvements? Latest security patches can be applied, securing the envirnment Newer faster hardware leveraging current VMware vsphere features Minimize technlgy used t reduce cmplexity and simplify supprt Utilize ut-f-the-bx features t simplify supprt Implement features t ensure RAC services are dedicated fr a specific wrklad and can failver in the event f hardware failure Mre IT peratins resurces are RAC-aware and trained Tribal knwledge discvered and dcumented in the runbk 5

6 What Des it Mean t Our Business Users? New envirnment is certified and supprted by vendrs With faster hardware and updated sftware, EBS, SOA, IdM, UCM, and prtals shuld enjy an imprvement in perfrmance and stability Increase the availability f ur prtals Mre reliable and scalable Increase capacity t ur infrastructure, preparing VMware t launch My VMware and subsequent quarter-end prcessing 6

7 Year Over Year Prgressin 2010 Stabilize EBS database Upgraded EBS database t the terminal release f 10g 2011 Scale EBS database Hrizntally scaled 2 nde RAC cluster t 4 ndes Stabilize SOA Upgraded SOA t a stable 10.x release Upgrade backup Infrastructure Enhanced perfrmance f EBS, SOA, and IdM by fflading back-up tasks t secndary systems 7

8 Year Over Year Prgressin, Cnt SOA cmplete tech refresh Perfrmed an end-t-end tech refresh t ensure hardware and sftware are supprted and secured Upgraded SOA t the terminal release f 10.x release Hrizntally scaled SOA applicatin servers t 5 ndes Leveraged new vsphere features and built higher capacity virtual machines fr SOA Scale IdM Hrizntally scaled OAM applicatin servers t 3 ndes Scale OSB Hrizntally scaled OSB applicatin cluster t 4 ndes Leveraged new vsphere features and built higher capacity virtual machines fr OSB applicatin cluster 8

9 Year Over Year Prgressin, Cnt. 2012, Cnt. EBS applicatins hardware tech refresh Perfrmed an end-t-end hardware refresh t ensure hardware is supprted and secured Applied the latest security patches t the OS and Oracle databases Hrizntally scaled the database frm a 4 nde RAC cluster t 5 nde Scale custm database Hrizntally scaled the database t a 2 nde RAC cluster IdM Upgraded 2 nde RAC cluster t the latest 11gR2 release with latest PSU patch DNB Upgraded 2 nde RAC cluster t the latest 11gR2 release with latest PSU patch 9

10 Year Over Year Prgressin, Cnt UCM Upgraded database t the latest Oracle 11gR2 release and applied the latest PSU patch EBS Upgraded 5 nde RAC cluster t latest Oracle 11gR2 release and applied latest PSU patch Enabled Hrizn Single Sign-On Active Data Guard Implementatin Implemented Active Data Guard n ur missin-critical databases t enhance perfrmance by fflading read-nly users t the Active Data Guard database 10

11 Summary As this is a jurney, the care and feeding f the infrastructure and systems cntinues. Yearly radmap initiatives are planned t ensure the infrastructure and systems are capable f keeping up with the cmpany s grwth while verifying ptimal perfrmance levels are maintained 11

12 Fr Mre Infrmatin Eisen Kung, Senir Manager, IT Operatins 12

13 Applicatin Infrastructure Resiliency Jurney VMware, Inc Hillview Ave Pal Alt, CA Tel: r Fax:

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