CLOUD & DATACENTER MONITORING WITH SYSTEM CENTER OPERATIONS MANAGER. Course 10964B; Duration: 5 Days; Instructor-led

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1 CENTER OF KNOWLEDGE, PATH TO SUCCESS Website: CLOUD & DATACENTER MONITORING WITH SYSTEM CENTER OPERATIONS MANAGER Curse 10964B; Duratin: 5 Days; Instructr-led WHAT YOU WILL LEARN This curse equips students with the skills they require t deply and cnfigure System Center 2012 R2 Operatins. Using hands-n labs, students learn the fllwing: Hw t architect and implement a System Center 2012 R2 Operatins Management Grup. Hw t upgrade and migrate frm an existing Operatins 2007 R2 Management Grup t System Center 2012 Operatins, System Center 2012 SP1 Operatins and System Center 2012 R2 Operatins. Understand the key elements f Management Packs including Object Discveries, Rules, Mnitrs, Targeting and Run As Accunts and Run As Prfiles. This includes authring Management Packs. Hw t cnfigure fabric and applicatin mnitring in System Center 2012 R2 Operatins including bth datacenter and clud resurces such as netwrking, strage and cmpute. Hw t cnfigure mnitring f.net and Java based applicatins using Applicatin Perfrmance Mnitring. Hw t cnfigure end-t-end service mnitring including synthetic transactins and Distributed Applicatin Diagrams. Hw t cnfigure Dashbards, Service Level Tracking Reprting and the SharePint Web Part t enable visualizatin f key perfrmance and availability metrics. Hw t custmize the Operatins Cnsle t meet the needs f different applicatin supprt teams. Hw t integrate Operatins with ther System Center 2012 R2 cmpnents and extend mnitring t include key business prcesses and prcedures. Hw t trublesht an Operatins Management Grup and perfrm disaster recvery prcedures such as database and management server recvery. Hw t use new features in System Center 2012 R2 including: Integratin with System Center Advisr. Integratin with Team Fundatin Server. IntelliTrace. Managing Windws Azure. AUDIENCE The primary audience fr this curse is fr clud and datacenter administratrs wh are new t System Center 2012 R2 Operatins and are respnsible fr deplying, cnfiguring and perating it in their clud r datacenter. The secndary audience fr this curse is clud and datacenter administratrs wh are already familiar with Operatins and want t upgrade their skills t include the new features fund in System Center 2012 Operatins, System Center 2012 SP1 Operatins and System Center 2012 R2 Operatins. PREREQUISITES In additin t their prfessinal experience, students wh attend this training shuld already have the fllwing technical knwledge: One r mre years experience in the design and implementatin f System Center Operatins 2007 R2 r System Center 2012 Operatins is desired. Wrking knwledge f Windws Server 2008 R2 and Windws Server 2012 R2. Wrking knwledge f SQL Server 2008 R2 and SQL Server METHODOLOGY This prgram will be cnducted with interactive lectures, PwerPint presentatins, discussins and practical exercises COURSE OBJECTIVES Upn cmpletin f this prgram, participants shuld be able t : Plan fr the deplyment f System Center 2012 R2 Operatins including: Defining hardware and sftware requirements. Describing security cnsideratins. Architect a highly available System Center and Micrsft SQL Server platfrm utilizing Micrsft SQL Server AlwaysOn. Planning fr migratin and upgrade scenaris t System Center 2012 R2 Operatins. Custmize the Operatins Cnsle with User Rles. Perfrm different methds f Agent deplyment with System Center 2012 R2 Operatins. Implement key Management Pack cncepts and elements including Management Packs Templates. Cnfigure Ntificatins, Reprting, and Service Level Tracking in System Center 2012 R2 Operatins. Cnfigure the fllwing: Audit Cllectin Services. Agentless Exceptin Mnitring. Operatins SharePint Web Part in System Center 2012 R2 Operatins. Cnfigure Applicatin Perfrmance Mnitring and Netwrk Device mnitring in System Center 2012 R2 Operatins B Clud & Datacenter Mnitring with System Center Operatins Page 1 f 6

2 Cnfigure dashbards and widgets in System Center 2012 R2 Operatins. Describe hw t use new clud-based features including System Center Glbal Service Mnitr and System Center Advisr. Cnfigure integratin between System Center 2012 R2 Operatins and ther System Center 2012 R2 cmpnents. Trublesht an Operatins Management Grup. Perfrm disaster recvery in System Center 2012 R2 Operatins. COURSE OUTLINE Mdule 1 - Overview And Architecture Befre implementing Operatins it is imprtant yu understand the key features and functinality that it prvides. This will help yu understand hw Operatins can be used t slve many cmmn prblems that arise in the clud r datacenter such as ensuring service levels are maintained, and critical line-f business applicatins are available and perfrming at ptimum levels. Operatins is a cmprehensive mnitring slutin that requires careful planning befre it is deplyed int any IT envirnment. Yu must understand the hardware and sftware requirements f the slutin and any security implicatins that may arise, such as mnitring cmputers in a trust bundary, perimeter netwrk r public clud. When yu cnfigure the strage fr the Operatins databases, yu shuld have a gd understanding f the number f cmputers and devices that are mnitred t apprpriately size the databases. This mdule intrduces students t the cmpnents cntained in an Operatins Management Grup and describes the dependency and relatinships between the varius cmpnents. Students will be shwn hw t plan fr and design an Operatins Management Grup. Operatins in the Clud and Data Center Operatins Overview Cre Cmpnents and Tplgy Key features f System Center 2012 R2 Operatins Planning and Sizing System Center 2012 R2 Operatins Lab : Using the System Center 2012 Operatins Sizing Helper Tl Calculate the hardware requirements fr Cnts's Management Grup Create a Visi diagram f the prpsed Management Grup design Describe the key clud and data center prblems that Operatins addresses. Describe the purpse and functinality f System Center 2012 R2 Operatins. Describe the System Center 2012 R2 Operatins cmpnents and tplgy. Describe the key features f System Center 2012 R2 Operatins. Describe hw t design and size an Operatins Management Grup. Mdule 2 - Deplying A New System Center 2012 R2 Operatins Management Grup When planning a new deplyment f Operatins, as well as the hardware and sizing requirements that yu may have, yu shuld als cnsider ther factrs. Factrs including the security accunts that Operatins requires and the design f the Management Grup shuld als be cnsidered. Fr example, yu may have a requirement t install tw separate Management Grups in rder t scale Operatins t meet yur mnitring requirements. After installing Operatins yu shuld als be aware f sme f the mst cmmn settings that shuld be cnfigured such as data retentin (database grming) settings and manual agent installatin apprval settings. Yu shuld als be aware f the agent deplyment methds that are available including when yu shuld use the cnsle (r push) methd r manual installatin methd f deplying an agent in Operatins. Security Cnsideratins Management Grup Design Cnsideratins Installing System Center 2012 R2 Operatins Cnfiguring Operatins Default Settings Cnfiguring Agentless Exceptin Mnitring (AEM) Agent Deplyment Methds Cnfiguring Audit Cllectin Services Lab : Installing System Center 2012 R2 Operatins and Deplying Agents Installing a new System Center 2012 R2 Operatins Management Grup Installing and Cnfiguring the Gateway Server Installing the Operatins Agent Cnfiguring Active Directry Integratin Installing and Cnfiguring Audit Cllectin Services (ACS) Cnfiguring Agentless Exceptin Mnitring (AEM) Knw the security cnsideratins when deplying Operatins. Knw the Management Grup design cnsideratins. Install System Center 2012 R2 Operatins. Cnfigure cmmn settings in System Center 2012 R2 Operatins. Cnfigure Agentless Exceptin Mnitring in System Center 2012 R2 Operatins B Clud & Datacenter Mnitring with System Center Operatins Page 2 f 6

3 Deply agents in System Center 2012 R2 Operatins. Cnfigure Audit Cllectin Services in System Center 2012 R2 Operatins. Mdule 3 - Upgrading Operatins If yu have already made investments in Operatins 2007 R2 it is imprtant that yu understand the upgrade path frm Operatins 2007 R2 t System Center 2012 R2 Operatins. Upgrading the cre cmpnents t System Center 2012 R2 Operatins can nly be perfrmed n an Operatins 2007 R2 r later envirnment. Earlier versins f Operatins such as Operatins 2007 SP1 must be upgraded t Operatins 2007 R2 befre they can be upgraded t System Center 2012 Operatins. Additinally the Operatins 2007 R2 installatin must be running at least Cumulative Update 4. Befre upgrading t System Center 2012 Operatins there are several imprtant tasks that must be perfrmed. In this mdule we will cver the upgrade rder that shuld be applied when yu upgrade t System Center 2012 Operatins. Befre the upgrade t System Center 2012 R2 Operatins can be perfrmed, the Management Grup must be running System Center 2012 SP1 Operatins. Migratin and Upgrade Planning Upgrading t System Center 2012 R2 Operatins Migrating t System Center 2012 R2 Operatins Lab : Upgrading t System Center 2012 R2 Operatins Preparing the Operatins 2007 R2 Envirnment fr Upgrade Upgrading the Operatins 2007 R2 Management Grup t System Center 2012 Operatins Upgrading the System Center 2012 Operatins Management Grup t System Center 2012 SP1 Operatins Upgrading the System Center 2012 SP1 Operatins Management Grup t System Center 2012 R2 Operatins Plan an upgrade r migratin t System Center 2012 R2 Operatins. Upgrade frm Operatins 2007 R2 t System Center 2012 R2 Operatins. Migrate t System Center 2012 R2 Operatins. Mdule 4 - Cnfiguring Fabric And Applicatin Mnitring With Operatins deplyed and agents installed n the cmputers hsting the applicatins and services yu need t mnitr yu must nw install Management Packs t start mnitring them. Befre yu install Management Packs yu shuld understand Management Pack cncepts including all elements f a Management Pack. Yu shuld als understand hw t cnfigure fabric and applicatin mnitring in Operatins fr bth yur private and public clud envirnments including hw Operatins and Virtual Machine is integrated and hw yu integrate Operatins with Windws Azure. Yu shuld als understand hw t cnfigure Management Packs t mnitr applicatins that are running n yur fabric such as Micrsft SQL Server, IIS Server and SharePint Server. Finally, yu shuld understand hw t cnfigure integratin between Operatins and System Center Advisr s yu can view Advisr alerts relating t yur fabric cmpnents and applicatins. Management Packs Fundamentals Cnfiguring Netwrk Device Mnitring Cnfiguring Fabric Mnitring Cnfiguring Applicatin Mnitring Lab : Cnfiguring Applicatin and Fabric Mnitring Installing the System Center Management Pack fr Windws Server Operating System Install and cnfigure the System Center Management Pack fr SQL Server Install the System Center 2012 Management Pack fr Micrsft Windws Server 2012 Internet Infrmatin Service 8. Install and cnfigure the System Center Management Pack fr SharePint Server 2013 Cnfigure Netwrk Mnitring Cnfigure integratin between Operatins and Virtual Machine Install the System Center Management Pack fr VMM Fabric Dashbard 2012 R2 Describe Management Packs fundamentals in Operatins. Cnfigure Netwrk Device Mnitring in Operatins. Cnfigure Fabric mnitring in Operatins. Cnfigure Applicatin mnitring in Operatins. Mdule 5 - Applicatin Perfrmance Mnitring Mst rganizatins utilize the Micrsft.NET Framewrk t build custm applicatins such as fr intranet web sites. As there will nt be an available Management Pack fr these custm applicatins yu 10964B Clud & Datacenter Mnitring with System Center Operatins Page 3 f 6

4 shuld understand hw Applicatin Perfrmance Mnitring (APM) is cnfigured in Operatins. APM prvides extensive mnitring fr.net and Java based applicatins that include bth Server and Client side mnitring. In additin t mnitring.net applicatins directly thrugh Operatins it is imprtant that yu understand hw APM can be used with the full functinality f Visual Studi IntelliTrace Cllectr fr gathering full applicatin prfiling traces. With System Center 2012 yu can als integrate Operatins with Team Fundatin Server. It is imprtant that yu understand hw this integratin is cnfigured s that Operatins can be used t synchrnize alerts with wrk items in Team Fundatin Server. Applicatin Perfrmance Mnitring Using IntelliTrace Team Fundatin Server Integratin Lab : Cnfiguring Applicatin Perfrmance Mnitring Mnitring.NET and Java applicatins with Applicatin Perfrmance Mnitring Using IntelliTrace Using the APM Cnsles Cnfiguring integratin with Team Fundatin Server Cnfigure Applicatin Perfrmance Mnitring. Cnfigure IntelliTrace with APM t debug.net applicatins. Integrate Operatins with Team Fundatin Server. Mdule 6 - End T End Service Mnitring When mnitring key line f business applicatins, mnitring shuld be perfrmed frm bth a data center perspective and an end-user perspective. In this mdule yu will learn hw yu can create synthetic transactins t measure end-user perfrmance. Yu will als learn hw t cmbine cmpnent mnitring with synthetic transactins in distributed applicatin mdels that describe the relatinship between the varius cmpnents f an applicatin. This prvides a single view fr identifying rute cause and impact f any ptential service utage. Finally yu will learn hw t build rich Visi dashbards t shw real-time health t external users. Management Pack Templates Distributed Applicatin Mdels Glbal Service Mnitr Real-time Visi Dashbards Lab : Cnfiguring End t End Service Mnitring Cnfiguring Synthetic Transactins Cnfiguring the Summary Dashbard with agent lcatins Building a Distributed Applicatin Mdel fr Dinner Nw Creating a Visi Dashbard Cnfigure Management Packs Templates. Create Distributed Applicatin Mdels. Use Glbal Service Mnitr. Create Real-time Visi Dashbards. Mdule 7 - Screcards, Dashbards And Reprting Visualizing service and applicatin health in Operatins is a key feature that enables at-a-glance views t be quickly and easily created. These views (r dashbards) can instantly display perfrmance and availability fr ne r mre applicatins in a single pane. It is imprtant that yu understand hw t create screcards and dashbards in rder t prvide different types f users within the business with a view int hw the mnitred envirnment is perfrming. Fr example a Service Owner may just require a high-level view shwing whether r nt end users are able t access a service whereby an executive may just require a view shwing whether a service is in r ut f SLA. Reprting is als imprtant in understanding hw the mnitred envirnment is perfrming. Certain persnnel may nt have access t the Operatins Cnsle r receive alerts by , but they may still require access t imprtant infrmatin abut the health and perfrmance f key applicatins and services. In this scenari, reprts can be used t prvide an interface int cllected Operatins data. Service and applicatin wners must als knw that services supplied t the business are meeting service level agreements fr perfrmance and availability. Therefre, yu must knw hw Service Level Tracking is cnfigured and displayed in Operatins. Cnfiguring and Managing Reprting in Operatins Cnfiguring Service Level Tracking Cnfiguring the Operatins SharePint WebPart Cnfiguring Dashbards and Widgets Creating Custm Dashbards Lab : Cnfiguring Reprting, Dashbards and Service Level Tracking Design a custm reprt Scheduling Reprts Cnfigure Service Level Tracking fr DinnerNw Cnfigure an Alert Dashbard Cnfigure a Perfrmance Dashbard Cnfigure a Summary Dashbard Cnfigure an SLA Dashbard and add Publish the Dashbard t SharePint Use the GTM Tl t Publish a Custm Dashbard 10964B Clud & Datacenter Mnitring with System Center Operatins Page 4 f 6

5 Cnfigure and Manage Reprting in Operatins. Cnfigure Service Level Tracking. Cnfigure Operatins SharePint Web Part. Cnfigure Dashbards and Widgets. Create Custm Dashbards. Mdule 8 - Cnfiguring And Custmizing The Cnsle Applicatin supprt teams that use Operatins can d s either via a lcally installed cnsle r thrugh the Web Cnsle. Typically within an applicatin supprt team there are a number f rles that require different levels f permissins when using the Operatins Cnsle. These range frm read-nly users thrugh t advanced peratrs. Further t this, all f these rles must be limited t nly display data abut the cmputers and applicatins that the peratrs are respnsible fr. In this mdule yu will learn hw t use the inbuilt rle-based security within Operatins t prvide granular access t data, views and tasks in Operatins. Applicatin supprt teams typically require custmized views within the cnsle fr their key applicatins. Yu will als learn hw t design and prvisin these views t relevant supprt teams. Whilst sme team members may always have the cnsle pen, ther teams may require a ntificatin t be sent when an issue is detected. Operatins manager uses Ntificatins and Ntificatin Channels t achieve this functinality. This mdule describes hw t cnfigure these and send alerts t key teams. Finally, in rder t reduce wrklad n the varius applicatin supprt teams yu will learn hw t cnfigure Diagnstic and Recvery tasks in Operatins. This will prvide a methd f diagnsing and autmating the remediatin f issues that have been detected. Security, Scping and User Rles Creating Custm Views Cnfiguring Ntificatin Subscriptins Creating Diagnstic and Recvery Tasks Lab : Custmizing the Operatins Cnsle Create User Rles Create a Custm Reslutin Status Create Custm Views Cnfiguring Ntificatin Subscriptins Cnfigure Diagnstic and Recvery Tasks Cnfigure Security, Scping and User Rles. Create Custm Views. Cnfigure Ntificatin Subscriptins. Create Diagnstic and Recvery Tasks. Mdule 9 - Management Pack Authring Fr cmmn applicatins such as Micrsft SQL Server and Micrsft Exchange Server there is already a fully develped Management Pack available. Yu can extend the default mnitring cntained in Operatins by creating rules, mnitrs and grups within the Operatrs cnsle. Hwever it may be necessary t authr a cmpletely new management pack t mnitr custm applicatins. T achieve this yu wuld authr the management pack in Visual studi, seal the management pack and the deply it. The management pack shuld then autmatically discver and mnitr the cmpnents f the applicatin. Management Pack authring is a detailed tpic that requires a base understanding f the cre cncepts befre prceeding. This mdule will cver these tpics including hw yu create a Management Pack in bth the cnsle and Visual Studi. Management Packs Authring Cncepts Authring a Management Pack Lab : Authring Management Packs Creating a Management Pack in the Operatins Cnsle Authring a custm Management Pack using the Visual Studi Authring Extensins Describe Management Pack Authring Cncepts. Authr a Management Pack. Mdule 10 - System Center Integratin System Center 2012 R2 cnsists f several cmpnents that prvide cmplete management f the IT envirnment. This includes the server and desktp infrastructure and the netwrking infrastructure that binds them. Yu can als manage client devices by using System Center 2012 R2. Yu shuld integrate the System Center 2012 R2 cmpnents t prvide seamless management f the IT envirnment frm bth a clud and datacenter perspective. This prvides easier and mre flexible management f the clud and datacenter envirnment and enables autmatin f many manual prcesses. In this mdule, yu will learn several key features f ther System Center 2012 R2 cmpnents. This includes the benefits that are achieved when integrating Operatins with them. Integrating Operatins with Service Integrating Operatins with Data Prtectin Integrating Operatins with Orchestratr 10964B Clud & Datacenter Mnitring with System Center Operatins Page 5 f 6

6 Lab : Cnfiguring System Center Integratin Cnfigure Service Integratin with Operatins Cnfigure Operatins Integratin with Data Prtectin Cnfigure Orchestratr Integratin Implement Autmatic Web Site Restart and Create an Incident if it Fails Use reprts t trublesht Operatins. Perfrm disaster recvery in Operatins. Integrate Service with Operatins Integrate Data Prtectin with Operatins Integrate Orchestratr with Operatins Mdule 11 - Trubleshting, Tuning And Disaster Recvery Yur mnitring slutin must be highly available t ensure yur key line-f-business applicatins are available and perfrming at ptimum levels at all times. Additinally, ensuring yur system is fully ptimized helps prevent utages and deteriratin f perfrmance f the mnitring slutin. In this mdule yu will learn hw t ptimize the data warehuse t ensure the crrect vlume f data is kept. As with all key systems it s imprtant t knw where t lk when trubleshting prblems. This includes using reprts t understand perfrmance and knwing which lgs t investigate n bth the management servers and agents. T increase verall service availability yu may als cnsider cnfiguring SQL AlwaysOn fr Operatins. This will increase the availability f the database layer. If a cmpnent within the Operatins envirnment fails it is equally imprtant that yu understand hw t recver the failed cmpnent. In this final mdule yu will learn hw t ptimize, trublesht and perfrm disaster recvery in Operatins. Trubleshting Operatins Cre Cmpnents Cnfiguring SQL AlwaysOn fr Operatins Cnfiguring Data Retentin in Operatins Using Reprts t trublesht Operatins Disaster Recvery Lab : Trubleshting Operatins Trublesht a perfrmance prblem in Operatins Recvering frm a Management Server Failure Recvering frm an Operatinal database failure. Trublesht Operatins cre cmpnents. Cnfigure SQL AlwaysOn fr Operatins. Cnfigure data retentin fr the Data Warehuse database in Operatins B Clud & Datacenter Mnitring with System Center Operatins Page 6 f 6