Corporate Prof ile. Seamless Cloud for the World Uchisaiwai-cho, Chiyoda-ku, Tokyo , Japan.

Transcription

1 Customer Portal Tier III Data Centers Corporate Prof ile Seamless Cloud for the World Global Risk Operations Center Submarine Cable System Uchisaiwai-cho, Chiyoda-ku, Tokyo , Japan Copyright 2013 NTT Communications

2 About Us Greetings from the President & CEO Thank you for your continued interest and support of the NTT Communications Group. In the time since the current government administration has been in power, the Japanese economy has enjoyed an easing of the overvalued yen, elevating stock prices and other positive developments. But the direction of the economy remains uncertain, with the real economy not fully on the recovery track and the global economy yet to break free of its slowing trends. In the information communications field, attention is focusing on changes in ICT utilization, such as big data analysis and Bring Your Own Device (BYOD), in addition to the continuing proliferation of smartphones and tablets, the acceleration of LTE and other mobile access and the ongoing shift to the cloud. The NTT Communications Group, guided by its Vision 2015 strategy, is actively taking initiatives to be chosen by customers worldwide as their ideal Global ICT Partner. The Group continues to expand its Global Cloud Vision to help enterprises transfer ICT systems to the cloud. NTT Com s global seamless total ICT outsourcing services are built on capabilities that only a communications carrier can offer, ranging from global networks and data centers to cloud computing services, system security services, and end-to-end, one-stop solutions. The Group is rapidly introducing innovative corporate services, such as Enterprise Cloud, the world s first private cloud service utilizing network virtualization technology, Cloud n global public cloud services and WideAngle managed security services, all backed by NTT Com s steadily expanding global ICT infrastructure. Going forward, the NTT Communications Group remains ever more committed to providing innovative, reliable and seamless services to its many customers around the world. Akira Arima President & CEO About NTT Communications NTT Communications is the long-distance & international communications and ICT solution provider of NTT (Nippon Telegraph and Telephone Corporation). Founded in 1999 as a wholly-owned subsidiary of NTT, the company employs over 17,000 personnel worldwide and has subsidiaries and offices in more than 30 countries/regions*. * As of end of March 2013 NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by our worldwide infrastructure, including a leading global Tier-1 IP network; Arcstar Universal One VPN network spanning over 160 countries; and over 140 secure data centers*. NTT Communications solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA. In 2011, NTT Communications announced its Global Cloud Vision blueprint for providing cloud services on a global scale by maximizing its capabilities as a communications carrier. In June 2012, we introduced the world s first enterprise cloud service to incorporate OpenFlow-based network virtualization technology. We also announced the coming expansion of our Global Total ICT outsourcing services. Note: As a board member of the Open Networking Foundation (ONF), NTT Communications is currently supporting the development and standardization of Software-Defined Networking (SDN) architecture. *As of end of March 2013 About NTT NTT (Nippon Telegraph and Telephone Corporation) is the world s largest telecommunications company and 32nd largest corporation*, with listings on the Tokyo, London and New York stock exchanges and vast communications experience spanning over a century of innovation. Established as a government owned monopoly in 1952, NTT was privatized in 1985 and became listed on the Tokyo Stock Exchange (TSE) in Since then, the company has been diversifying into new markets, forming new subsidiaries and developing leading-edge technologies. The NTT Group currently consists of six major subgroups: NTT Communications (Long Distance & International Communication, ICT Solutions), NTT East (Regional Communication), NTT West (Regional Communication), NTT DOCOMO (Mobile Communication), NTT DATA (Application Integration) and Dimension Data (Managed ICT Service). * According to the Fortune Global 500, July 2013 Regional Communication Long distance & International Communication, ICT Solutions Managed ICT Service Mobile Communication Application Integration CONTENTS About Us Global Infrastructure Global Network Global Cloud Service Global Cloud Migration Service Global Customer Support Customer Portal Site Our Strength in Asia CSR Corporate Profile Our Presence Worldwide

3 E NTT Communications 会社案内 _2014 P _0822_3 ALL 実データ Global Infrastructure Hemel Hempstead Slough Woking London Paris Frankfurt Saint Denis Beijing Madrid Tokyo PC-1 Ashburn, VA Sterling, VA Santa Clara, CA San Jose, CA New York, NY Shanghai Noida Hong Kong Hanoi Mumbai Chennai Wuxi ASE Bangkok Bangalore Cyberjaya Singapore Jakarta NTT Communications data center locations *As of end of July 2013 *Japan data center locations other than Tokyo are not shown in this map Sao Paulo Sydney Melbourne A high-quality infrastructure capable of delivering truly seamless global cloud computing Connecting you to the high-growth Asian market with large-capacity, low-latency submarine cables Our low-latency PC-1 trans-pacific submarine cable provides the shortest connection between Japan and the United States. With the adoption of the latest optical communication technology, its throughput was boosted from standard 3.2 Tbps to large-capacity 8.4 Tbps in July Asia Submarine-cable Express (ASE), our large-capacity, low-latency backbone cable connecting Japan with high-growth Asian markets such as the Philippines, Singapore and Malaysia, offers a throughput surpassing 15 Tbps. A new route was added between Japan and Hong Kong in February 2013, and we are accelerating expansion throughout Southeast Asia with a focus on the Mekong region. PC-1 and ASE together provide low-latency connection between Western and high-growth Asian financial markets. These submarine cables also meet the growing demand for Internet backbone capacity brought about by deployment of cloud services, the popularization of smartphones and tablets, expanding music and movie delivery, and social network services ensuring stable and reliable communication services. 3 High-quality data centers interlinked to provide a seamless global infrastructure Nexcenter, a new brand unifying data centers owned by the NTT Communications Group, offers high-quality Tier III to IV equivalent services with elevated reliability and consistent quality on a global scale, as well as redundant power-supply and air-conditioning facilities. In 2013, we launched additional data centers in key geographies; Tokyo No. 6 Data Center, Hong Kong Financial Data Center and UK Slough 2 Data Center. Furthermore, new data centers are planned to be built in India, Malaysia and Thailand to augment the substantial global footprint of more than 140 data centers with a combined server space of over 180,000 m2. Global Data Centers 2014 projection: Over 140 data centers worldwide with a combined server space of over 180,000 m2 Tokyo No. 6 Hong Kong Financial UK Slough 2 NTT Communications, Frontline Systems in Australia, Gyron in the UK and Netmagic in India together under the unified brand will continue expanding global infrastructures to provide seamless services for global enterprise. NTT Communications was named Data Center Service Provider of the Year at the 2013 Frost & Sullivan Japan Excellence Awards. Singapore Serangoon Data Center received LEED Gold New Construction certification from the U.S. Green Building Council for its environmentally friendly design. Malaysia Cyberjaya 4 NTT Communications and Vigilent jointly received the prestigious 2012 Green Enterprise IT (GEIT) Award from the Uptime Institute for the use of products that significantly improve energy productivity and resource use in information technology. 4

4 Global Network NTT Communications can seamlessly connect your global offices with a premium-quality network and the reliability that only a major telecommunication carrier can provide. We also deliver service menus designed to meet your business needs. Realizing seamless connection to the cloud Cloud seamless network service Arcstar Universal One Network service quality and viable access lines are prerequisites for the utilization of cloud services. This highly reliable, premium-quality VPN service is delivered and operated one-stop in 160 countries/regions worldwide. The service consists of 4 simple menus, designed to meet the quality and cost requirements of each of your business locations. Furthermore, the service is designed to support fast and easy deployment of our Enterprise Cloud; a back-up network is provided by default, making connection between your VPN and Enterprise Cloud platform less complex with no additional network fee. Cloud communications that support innovative customer work styles Arcstar UCaaS This cloud-type communication service integrates numerous communication features including VoIP (IP telephony), messaging functions (voice mail, instant messaging), presence, and audio/video/web conferencing tools. Users can choose the means of communication that best suits the other party and realize remote collaboration as if they are present in the same location. Arcstar UCaaS also helps to globally enhance the efficiency and productivity of your entire company by implementing a consistent, integrated communication environment across multiple locations and/or geographic regions. From high-quality network services to collaboration technologies, we support customers by deploying a new communication platform that brings about a new working style with excellent operational efficiency and profitability. Enterprise Cloud When your company chooses Enterprise Cloud: We install the equipment first Then we provide a line connecting the cloud free of charge Note: Some service provisions can be adjusted at the customer s request. Virtual server Arcstar UCaaS IP telephony Mobile Messaging (voice mail, instant messaging) Presence Audio/video/web conferencing Arcstar Universal One Global Tier 1 IP backbone support for ever-expanding Internet communication Simple menus let you choose plans by quality and price Premium Grade Business Grade Economy Grade Light Grade Global IP network Our global IP network boasts world-class speed and capacity with a massive bandwidth of 700 Gbps between Japan and the US and 617 Gbps* between Asia and the Oceania region. This network is directly connected to major ISPs in Asia, Oceania, North America and Europe to protect end-users from latency and traffic congestion. We operate a stable IP backbone based on a single AS (Autonomous Systems)* network and SLA (Service Level Agreement) through an integrated policy to assure you reliable service. NTT Communications was named Wholesale Operator of the Year at Asia Communication Awards 2013 in Singapore, receiving recognition for its leading network capacity, high-quality services, fully redundant systems, advanced technologies and leadership in IPv6 deployment. 5 * As of end of April Headquarters office, etc. Factory, etc. Branch office, etc. Small-scale business office

5 Global Cloud Service NTT Communications offers the world s first SDN-enabled private cloud service for enterprise use and cost-competitive public cloud service for web applications. Global cloud service supporting diverse customer needs Enterprise Cloud With our high-quality data centers, backed by our deep expertise in networking, NTT Communications continues to lead in technologies and services that give enterprises a competitive advantage. Through the adoption of Software-Defined Networking (SDN), our Enterprise Cloud enables enterprises to self-manage not only their server resources, but also inter- and intra-data center network resources. This pioneering SDN-enabled cloud service is hosted in 9 countries and 11 cities worldwide, providing a globally consistent service level that supports your cloud deployment on a global scale. Consolidated ICT resources can be centrally managed via customer portal site. We also offer various optional services such as security and server management of everything from hosted to on-premise servers to support your hybrid environment. Cloud n Our public cloud service offers robust scalability and flexible pricing, including pay-as-you-go plans starting from 945 yen/month. This cost-competitive cloud service provides a wealth of features such as over 200 types of rich API and various self-management functions through a customer portal. You can easily deploy as many virtual servers as necessary, only when needed and within a minute s notice. Moreover, the service includes diverse functionalities such as a relational database and load balancing that help you reduce operational load while reliably managing your applications. Having such features and functionalities, the service is especially recommended as a core system for Web Service and Game Providers who require a highly stable infrastructure with the capability to handle massive traffic spikes. Since the service is currently hosted in Japan and the US, it can be leveraged to expand your business globally. Customer portal Resources can be scaled up or down on demand Virtual network Germany US Australia Global development of Enterprise Cloud Japan Customer office Enterprise Cloud the world s first SDN-enabled cloud service received high recognition for its various advantages and was named Best Cloud-Based Service at the Telecom Asia Awards 2013 held in Malaysia. UK Hong Kong Thailand Malaysia Singapore Customer office Customer office Customer office In the 18th Customer Satisfaction Survey Report conducted by Nikkei Computer, Cloud n ranked 1st place in the Public Cloud Service Category. (August 22, 2013 issue of the Nikkei Computer magazine) 7 8

6 Global Cloud Migration Service With our vast experience backed by cutting-edge virtual network technology, we have the capability to help you smoothly shift your on-premise systems to a cloud-based system. We support optimized restructuring of your ICT environment on a global scale Cloud Migration Service Despite the growing popularity of cloud-based service, enterprises face numerous challenges when migrating their sensitive data to the cloud. With our extensive experience in network and system integration, we can help you determine cost effectiveness, re-design an optimized global ICT system and draw up migration plans to safely migrate your data. Cloud Migration Service Cloud migration consultation Standardized migration menu Survey customers current ICT Analyze cost reduction effects Develop cloud migration plan ICT infrastructure migration Data migration General applications migration Customized migration menu* Global operation and management Customized applications migration * Service offered through partnership Our on-premise connection service enables easy shifting to a cloud environment without changing IP addresses Migrating your on-premise systems to the cloud often requires a massive amount of work, such as changing IP addresses, servers and clients; re-configuring network equipment; and other operations that many customers find challenging. Our on-premise connection service facilitates smooth, flexible transitions to the cloud by connecting customers on-premise systems with our Enterprise Cloud via the same LAN IP address segment using SDN technology. Customer s on-premise system (customer s office) NTT Communications Enterprise Cloud IP address A Migrating on-premise systems to a cloud environment Virtual server IP address A Gateway Virtual network Gateway Virtual network 9 10

7 Global Customer Support With ITIL-certified global operations and cutting-edge security technology, our operation teams offers secure and reliable support in maintaining your global ICT systems. Global 24/365 multilingual customer support Our ITIL-certified operation center works 24/365, ensuring standards of excellence are maintained across all segments of your Global ICT system from data network to cloud. Detection of service outage and troubleshooting is done one-stop to minimize downtime and quickly recover your business critical systems. Furthermore, we can provide solid support by assigning a dedicated Service Manager as well as multilingual personnel to reduce the workforce and workload necessary to manage your ICT systems. Global Managed Security Service to protect your total ICT systems; whether on-premise, cloud-based or hybrid WideAngle a new service brand unifying NTT Communications Group global security services The NTT Communications Group can provide consistent monitoring and management of customers diverse ICT environments ranging from on-premise systems to cloud-based systems. 450 security experts in 14 countries worldwide, consisting of over 200 security operators and analysts in Global Risk Operations Center (GROC), are capable of conducting high-level data analysis and providing you appropriate countermeasures. In cooperation with NTT Secure Platform Laboratories, we have launched a new security service platform using SIEM technology. This cutting-edge technology realizes prompt detection and analysis of potential risks, while reducing the operational complexity and cost of our customers to manage huge operational logs. In the latest customer satisfaction report conducted by Ocean82, NTT Communications earned the prestigious Gold Award for outstanding performance in 14 areas of service, including network operation, network availability, network reliability, and support in local languages. (Ocean82, August 2013 issue of International datavpn ) NTT Communications Managed Security Service received the Best Award in the Cloud Security Field, Cloud Solution Division of MMRI Awards 2013 (MM Research Institute). MMRI Awards 2013 Best Award in Cloud Security Field, Cloud Solution Division 11 12

8 Customer Portal Site The portal site allows self-management that can enhance convenience and lower costs in the operation and control of ICT systems. A global customer portal enhances cloud system operation and management efficiency Your ICT system integrated in one window ICT systems support new types of lifestyles and business operations. However, their management can be complex and challenging for many companies. NTT Communications integrated service portal allows customers to centrally manage all major services, such as cloud, network, voice, security and application services. The new dashboard function displays the status of the customer s entire ICT system in one window view. Streamline your cloud operation Furthermore, Enterprise Cloud customers can view and monitor the consumption of their computing resources per site and/or department. Customers can then optimize their system by using the self-provisioning function to scale up or down resources on-demand and lower costs. Dashboard Enterprise Cloud 13 14

9 Our Strength in Asia Originated in Asia, NTT Communications undertakes various challenges to become your gateway to business success in Asia. CSR Regardless of the global economic recession, the expansion of multinational companies into the Asian market has been accelerating, and the importance of Asia in global business is growing more than ever. Expanding across Asia With more than 4,300 staff members, and a footprint extending to more than 40 cities in 15 countries across the Asia/Pacific region (excluding Japan)* 1, NTT Communications has the expertise to help enterprises drive business growth in the market. Our local delivery and operation capabilities are not limited to key markets such as Singapore, Hong Kong, China or India. We have also been expanding ICT services in Southeast Asia s Mekong River Basin, an area of dynamic growth. In Cambodia, we became the first Japanese company to obtain a telecommunications service license and we have started offering Internet connection services to businesses. In Vietnam, through collaboration with a government organization (VNNIC), we became the first foreign company to offer international Internet service. In Laos, we are working with a government institution to support the deployment of information and communication technology. And in Brunei, we have been officially recognized as a global Tier-1 ISP. As these activities demonstrate, we are gradually building an information and communication infrastructure and expanding our reliable services throughout the region. *1: As of end of March 2013 South-North Economic Corridor MYANMAR LAOS Hanoi CHINA East-West Economic Corridor THAILAND Mekong River Bangkok CAMBODIA Phnom Penh VIETNAM Southern Economic Corridor Ho Chi Minh City The Greater Mekong Sub-region This economic area naturally bounded by the Mekong River, is drawing attention as a burgeoning economic bloc. It consists of six countries: Thailand, Myanmar, Cambodia, Laos (Lao People's Democratic Republic), Vietnam and the People's Republic of China (PRC, specifically Yunnan Province and Guangxi Zhuang Autonomous Region). We put service quality first In developing countries, large areas are still without a reliable infrastructure. NTT Communications is aware that network quality and viable access lines are prerequisites for enterprises ICT strategies, especially for those migrating to cloud services. In addition to steadily increasing investment in service development and improvement, we meet annually with our partner carriers from outside Japan for the Arcstar Carrier Forum, a unique conference held to strengthen managed network services, including improved delivery and availability of local access lines, particularly in Asia. Our recognition and strong performance We are placed in the Leaders Quadrant in Gartner, Inc. s Magic Quadrant for Asia/Pacific Network Service Providers* 2. We offer a comprehensive portfolio from infrastructure to applications, all backed with deep awareness and understanding of local business cultures. *2: Gartner, "Magic Quadrant for Asia/Pacific Network Service Providers" by To Chee Eng et al. 28 November For more details, please refer to the full report. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Basic CSR policy Our CSR activities aim to contribute to community prosperity and sustainability worldwide by creating new value and resolving problems through the information and communications services we provide as a global ICT partner. Contributing to society We strive to improve our information and communications technologies and provide stable, reliable and secure communications worldwide, thereby making society safer and more secure. We offer new business models and lifestyles that create new value by enabling people to participate fully in society. Protecting the environment We safeguard the environment in all our businesses and reduce society s environmental footprint through our telecommunications services. Respecting our employees We respect employee diversity and provide workplaces that champion self-fulfillment. We and our partners maintain high ethical standards in meeting our social responsibilities as telecommunications professionals. Promoting diversity on a global scale Number of employees by region (as of end of March 2013) Europe 1,350 (7.6%) US 1,000 (5.6%) Asia 4,300 (24.1%) Green Vision ,850 Japan 11,200 (62.7%) By promoting our three eco initiatives of Green of ICT, Green by ICT, and Green with Team NTT, The NTT Communications Group is committed to helping enrich and streamline social activities, and to supporting the harmonious coexistence of all living things on our beautiful planet. Business Continuity Plan support We support the Business Continuity Plans (BCP) of clients to ensure that business operations remain up and running following major disasters (earthquakes, pandemics, etc.). This includes support for the protection and recovery of critical systems, data storage and networks. Biz Desktop Pro Virtual desktop service This service virtualizes office and desktop environments in the cloud and makes them accessible from anywhere in the world. Since data is not stored in the client terminal, the service supports a mobile workforce and is gaining popularity in various industries as a BCP solution that assures solid security. Decentralizing of data by utilizing data centers and cloud services across the globe Major data centers in the Tokyo metropolitan area are linked via high-speed, large-capacity network to create a single virtual data center. This Tokyo Metropolitan District Multi Data Center links with major data centers in Singapore, Hong Kong and the US via high-speed, large-capacity network and cloud services, allowing customers to decentralize their critical data in accordance with their corporate BCP. Sports promotion activities ShiningArcs is a rugby team in Japan s professional Top League sponsored by NTT Communications. The team provides rugby classes and is involved in cleanup activities aimed at strengthening community relations and promoting social responsibility among youths. By supporting these efforts, NTT Communications hopes to spread the joy of sports and empower people to pursue their personal dreams

10 Corporate Profile Our Presence Worldwide NTT Communications Group has subsidiaries and offices in 87 cities in 31 countries/regions around the world. Information Name Head Office President & CEO Established Capital Employees Business Timeline 1952: 1985: 1987: 1988: 1992: 1995: 1998: 1999: NTT Communications Corporation Uchisaiwai-cho, Chiyoda-ku, Tokyo , Japan Main: Akira Arima July 1, billion yen 17,850 (as of March 31st, 2013, NTT Communications Group) Domestic and International Telecommunications Services Brief History of NTT Corporation Nippon Telegraph and Telephone Public Corporation launched Nippon Telegraph and Telephone Corporation privatized NTT Corp. listed on Tokyo Stock Exchange (TSE) NTT Data Communications System Corporation (now NTT DATA) launched NTT Mobile Communications Network, Inc. (now NTT DOCOMO) launched NTT DATA listed on TSE NTT DOCOMO listed on TSE NTT Communications founded Paris Brussels Maastricht Barcelona Madrid Reading Manchester Hemel Hempstead London Amsterdam Dusseldorf Arendal Hamburg Vienna Regensburg Munich Zurich Bern Moscow Cologne Warsaw Frankfurt Stuttgart Abu Dhabi Dubai New Delhi Neemrana Mumbai Pune Bangalore Chennai Yangon Ayutthaya Bangkok Vientiane Kuala Lumpur Cyberjaya Singapore Jakarta Oslo Gothenburg Stockholm Helsinki St. Petersburg Copenhagen Tokyo (and other cities in Japan) Seoul Shenyang Dalian Beijing Tianjin Suzhou Chengdu Shenzhen Shanghai Guangzhou Wuhan Macao Taipei Hanoi Hong Kong Manila Cebu Ho Chi Minh City Phnom Penh Melbourne Brisbane Denver Orem Seattle San Mateo San Jose Los Angeles Phoenix Dallas Sydney Global sales offices Canberra As of end of July 2013 Kansas City Chicago Hartford New York New Jersey Philadelphia Washington, D.C. Herndon Boca Raton Sao Paulo Nippon Telegraph and Telephone Corporation traces its roots back to 1869 when the telegraph was first introduced in Japan. Originally, NTT was a government-owned monopoly, and it was in 1985 that NTT was privatized. Since then, the company has been diversifying into new markets, forming new subsidiaries and developing leading-edge technologies. NTT America, Inc. 14F, 757 Third Avenue, New York, NY 10017, U.S.A. TEL: FAX: URL: NTT Com Asia Ltd. 12F, Guardian House, 32 Oi Kwan Road, Wanchai, Hong Kong TEL: FAX: URL: NTT Communications China Co., Ltd. 8F, Carlton Building, No. 21 Huanghe Road, Huangpu District, Shanghai , China TEL: FAX: URL: NTT Europe Ltd. 3F, Devon House, St. Katharine's Way, London E1W 1LB, U.K. TEL: FAX: URL: NTT Singapore Pte. Ltd. 20 West Pasir Panjang Road, #11-28 Mapletree Business City, Singapore TEL: FAX: URL: