DIT/BPR&BTD/OA/1206/
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1 UCO BANK Department of Information Technology Request for Proposal (RFP) For Building of Data Centre Infrastructure for non-cbs servers at 6th Floor, HO DIT (Re-tendering) RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Pre-Bid Replies / Clarifications to Queries raised by the Bidder(s), Addenda and Corrigenda Sl. No. Page No. Section/ Clause No. Descriptions Queries/ Request for changes Bank's Response Evaluation Methodology, Point:3.1.1 The objective of evolving this evaluation methodology is to facilitate the selection of the most cost-effective solution (Total Cost of Ownership) over a 5-year period that appropriately meets the requirements of the Bank identified in this RFP, which include the software (BMS and if any), infrastructure, and facility management requirements of Data Centre. The objective of evolving this evaluation methodology is to facilitate the selection of the most cost-effective solution (Total Cost of Ownership) over a 5-year period that appropriately meets the requirements of the Bank identified in this RFP, which include the, infrastructure, and facility management requirements of Data Centre. Please Specify the location where outdoor units of New PAC & CAC will be installed. The outdoor units of new PAC & CAC will be installed on the rooftop above 7 th floor. RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 1 of 10
2 3 12 Clause No 4 EMD is asked to be submitted in the form of BG It is requested that EMD be accepted in other forms e.g. Demand Draft/ Bankers Cheque/ Pay order), as well, along with BG. Kindly confirm the power density to be considered per rack. Kindly confirm the Floor Load Bearing Capacity of the area allotted for DC Clause no. 4.6 Total DC area would be approximately 1020 sq. ft. The DC hosting space should house-in 25 standard racks. The general requirement for the Data Centre is mentioned here after and system wise requirement / scope of work / specification are as per the details below. The Prime Vendor must adhere to the design criteria and specification. KVM switches, if required Power density to 3 KVA, Floor Load Bearing Capacity kg / sq mtr 5 22 Clause no. 4.7 KVM switch minimum specification & quantity to be confirmed. There is no requirement of KVM switch 6 24 Clause no Can we consider a temperature of 22 Deg. Cent in cold Aisle to get better efficiency? 7 31 Clause no Temperature requirements: The environment inside the DC shall need to be continuously maintained at 20 degree ± 2 degree Centigrade. Request to confirm the power per rack to be considered to arrive at the rating of the UPS. Can the configuration be N+N for Redundant power delivery from UPS to Racks? RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 2 of 10
3 8 32 Clause no Clause no General DG Set: Bank already two no of 500 KVA DG Set. Bidder should integrate same with proposed datacenter. All cabling for integration DG set should be done by bidder. Schedule of Implementation: The Data Centre build project should be completed within 16 weeks, including civil work, from the date of purchase order. The site for proposed Data Centre is ready. Bidder should be a profit making company in any two of the last financial years ( , and ) OR Bidder should have maintained a positive networth in the last three financial years ( , and ) Kindly confirm if these 500KVA DGs will be exclusively used for DC or along with other building loads. Request to consider the schedule as 16 weeks from date of receipt of final approvals and clearances. Bidder should be a profit making company in any one year of the last 3 financial years ( , and ) OR Bidder should have maintained a positive net-worth in any one year of the last three financial years ( , and ) Kindly share details of power tapping/source points. Kindly share auto cad layout of proposed DC space. These 500 KVA DGs will be used for DC along with another DC load of 250 KVA. Layout of DC shall be provided by the bidder. Power source is available at 6 th floor adjacent area at proposed DC site RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 3 of 10
4 12 General Software application costs like BMS and any other management tool: 50% of the payment is to be made on delivery, 30% after successful running of the solution and remaining 20% to be paid after successful running of the solution for 3 months. HVAC System 50% of the product contract value on delivery, 40% of the product contract value on successful completion of Acceptance testing of the product. 10% of the product contract value on successful completion of Six months from the date of completion of ATP and successful running of the facility. Electrical Work (Electrical cabling, structured cabling, electrical lights) 50% payment of the contract value on delivery, 40% payment of the contract value would be payable on Kindly clarify which are the areas to be covered with automatic fire suppression system in the DC. Bidder request: Software application costs like BMS and any other management tool: 80% of the payment is to be made on delivery, 10% after successful running of the solution and remaining 10% to be paid after successful running of the solution for 3 months. Bidder request : HVAC System 80% of the product contract value on delivery, 10% of the product contract value on successful completion of Acceptance testing of the product. 10% of the product contract value on successful completion of Six months from the date of completion of ATP and successful running of the facility. Bidder request : Electrical Work (Electrical cabling, structured cabling, electrical lights) 80% payment of the contract value on delivery, 10% payment of the contract value would be payable on successful completion of Zones A, B & C RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 4 of 10
5 successful completion of Acceptance testing of the DC facility 10% payment of the contract value would be payable on successful completion of three (3) months post signoff on the Acceptance testing of the DC facility. Electrical Devices: (UPS, Precession AC, Comfort AC, Fire Detection and control, Fire suppression system, Smoke Detection system, Access Control System, CCTV system, Camera, water leak detection system, Public address system ) 50% of the product contract value of delivery, 40% of the product contract value on successful completion of Acceptance testing of the product. 10% of the product contract value on successful completion of Six months from the date of completion of ATP and successful running of the facility. Such payment could be realised against a BG of Acceptance testing of the DC facility 10% payment of the contract value would be payable on successful completion of three (3) months post signoff on the Acceptance testing of the DC facility. Bidder request : Electrical Devices: (UPS, Precession AC, Comfort AC, Fire Detection and control, Fire suppression system, Smoke Detection system, Access Control System, CCTV system, Camera, water leak detection system, Public address system) 80% of the product contract value of delivery, 10% of the product contract value on successful completion of Acceptance testing of the product. 10% of the product contract value on successful completion of Six months from the date of completion of ATP and successful running of the facility. Such payment could be realised against a BG of equivalent value valid for the next 30 months. The Clause stands as per RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 5 of 10
6 17 General equivalent value valid for the next 30 months. Bidder should mention at least 3 names of Make for various critical applications like PACs, UPS systems, Electrical cablings etc. The bidder has to provide the specific make & model of the products quoted for in the Please refer to clause no. 7 of the Eligibility Criteria of the RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 6 of 10
7 Addenda / Corrigenda Sl. No Clause No. / Page no. Existing Clause New Clause Penalty: Inability of the proposed solution (DC build) to deliver the required functionality at performance levels expected at 99.95% on monthly basis would result in breach of contract and would invoke the penalty clause. The proposed rate of penalty would be 0.01 % of the TCO for non-compliance to the performance levels by 0.1%. Penalty: Inability of the proposed solution (DC build) to deliver the required functionality at performance levels expected at 99.95% on monthly basis would result in breach of contract and would invoke the penalty clause. The proposed rate of penalty would be 0.01 % of the TCO for non-compliance to the performance levels for each 0.1%. 1 Clause no. 9 / Page no. 42 Notwithstanding anything contained above, no such penalty will be chargeable on the Vendor under the above clauses for the inability occasioned, if such inability is due to reasons entirely attributable to the Bank. Notwithstanding anything contained above, no such penalty will be chargeable on the Vendor under the above clauses for the inability occasioned, if such inability is due to reasons entirely attributable to the Bank. The Bank would consider the following formula to calculate the downtime below the designated limits of operational uptime: The Bank would consider the following formula to calculate the downtime below the designated limits of operational uptime: Downtime below the designated limits of operational uptime = Downtime below the designated limits of operational uptime = (Scheduled uptime calculated downtime)*100)/scheduled uptime (Scheduled uptime calculated downtime)*100)/scheduled uptime Where: Where: RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 7 of 10
8 Scheduled Uptime : Means the operating hours of the system for one month. Scheduled Uptime : Means the operating hours of the system for one month. Calculated downtime: Is the number of hours in the month for which the DC was not completely functional as a whole or any of its subsystem was not operational in its full capacity. Calculated downtime: Is the number of hours in the month for which the DC was not completely functional as a whole or any of its subsystem was not operational in its full capacity. Penalty Calculation Matrix:- Penalty Calculation Matrix:- Assume that particular aspect of Critical level wherein because of a situation of failure of both the UPS s at an instance. The minimum service level in a quarter is 99.95%. The delivered service level is 99.55%. Assume that particular aspect of Critical level wherein because of a situation of failure of both the UPS s at an instance. The minimum service level in a quarter is 99.95%. The delivered service level is 99.55%. Let s consider the TCO of the project is Rs. 3,00,00,000/- Let s consider the TCO of the project is Rs. 3,00,00,000/- Difference in uptime = 99.95%-99.55%= 0.4% Difference in uptime = 99.95%-99.55%= 0.4% Penalty on difference of uptime = 0.04 %* = Rs will be deducted from payment of Facility management service. Penalty on difference of uptime = 0.04 %* = Rs will be deducted from payment of Facility management service. The sum total of penalties will not exceed 10% of the TCO. Thereafter, the contract/purchase order may be cancelled and Performance Bank Guarantee may be revoked. 2 Eligibility Criteria, The bidder should have successfully executed build of at least 2 Data Centres comprising of 600 The bidder should have successfully executed build of at least 2 Data Centres comprising of 600 RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 8 of 10
9 Point No. 3 / Page no. 9 Sq. ft. or more area. Out of these two Data Centres, The bidder should have successfully built and is maintaining & managing one Data Centre having more than 600 sq. ft. which is primarily consisting of Precision Air-conditioning, UPS System, Electrical Distribution and Lighting, Fire Detection and suppression, Access control and CCTV, Building Management System, intelligent Smoke & Fire Detection, Rodent repellent and Interiors, D.G Set etc. and all the allied System, Structured cabling, Civil works for more than two years. Sq. ft. or more area. Out of these two Data Centres, The bidder should have successfully built and is maintaining & managing one Data Centre having more than 600 sq. ft. which is primarily consisting of Precision Air-conditioning, UPS System, Electrical Distribution and Lighting, Fire Detection and suppression, Access control and CCTV, Building Management System, intelligent Smoke & Fire Detection, Rodent repellent and Interiors, D.G Set etc. and all the allied System, Structured cabling, Civil works for more than two years. BMS implemented separately will also be considered. However, the Scope of Work should be exactly the same as that of the RFP and the BMS implemented by the bidder should be maintained in a Data Centre environment with all the facilities mentioned above in this clause. Documents Required: Copy of Client Certification for successful completion and commissioning For IDC bidder certificate from client mentioning area of Data Centre occupied. PO & Installation report. Client Certificate where the BMS has been built/ implemented. RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 9 of 10
10 3 Scope of Work, Point No.: 4.23 / Page no. 25 The top false ceiling would have approx Inches of space from the true ceiling of the floor. This false ceiling will house AC ducting, cables of Electrical lighting, Firefighting, Rodent Control and CCTV components. The top false ceiling would have approx Inches of space from the true ceiling of the floor. This false ceiling will house AC ducting, cables of Electrical lighting, Firefighting, Rodent Control and CCTV components. However, bidder may use raised floor space for AC ducting purpose. 4 Clause no. 3 (4) / Page no. 9 5 Page no. 55 The Bidder submitting the offer should be having a turnover of minimum Rs. 50 Crores per year from Indian operations during last three years i.e , and This must be the individual company turnover and not of any group of companies. Bidder must be a registered firm/company in India under Companies Act, 1956 or as per Company Act 2013 and should have been in operation for at least 5 years as on date of The Bidder submitting the offer should be having a turnover of minimum Rs. 30 Crores per year from Indian operations during last three years i.e , and This must be the individual company turnover and not of any group of companies. Bidder must be a registered firm/company in India under Companies Act, 1956 and Companies Act 2013 and should have been in operation for at least 4 years as on date of RFP Ref No: DIT/BPR&BTD/OA/1206/ Date: Page 10 of 10
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