Virtustream Enterprise Cloud Raises the Bar for Mission-critical Applications
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1 Virtustream Enterprise Cloud Raises the Bar for Mission-critical Applications David Hanáček Advisory Solutions Architect EMEA, GLOBAL SPONSORS
2 Virtustream Enterprise Agenda Virtustream Cloud Services Introduction Analysts Perspective The Forrester Wave: Hosted Private Cloud Services in Europe, Q Forrester Consulting on Cloud Migration: Critical Drivers for Success Customers Perspective Virtustream Storage Cloud SAP Basis in Enterprise Cloud Q&A
3 Virtustream Cloud Services Introduction
4 We bought Joe Tucci's house, unexpectedly we found a few Picasso's in the basement Virtustream was one of these. - Michael Dell, #DellEMCWorld17 Leading provider of cloud services for mission-critical enterprise applications, designed for security, performance, compliance and assured service levels. Focused on enterprise mission-critical applications for 8+ years Technology leader in cloud security, performance, and management Recognized by Gartner, Forrester, and Ovum for our enterprise application expertise 4
5 Digital is Driving Disruption & Innovation CIO s are under pressure to adapt to find ways for technology to become a driver of change. 62% 52% 45% Have witnessed the entrance of new competitors as a result of digital technologies Have experienced significant disruption to their industries over the last 3 years Believe it s a possibility their business model will be obsolete in 3-5 years Source: Dell EMC Digital Transformation Index, 2016 survey of 4,000 business decision makers across 16 countries 5
6 Overcome the Bumps in the Road There are challenges with enterprise application migration #1 64% 62% 89% cost concern for CIOs is re-writing applications to support cloud Plan to migrate more than half of their applications in the next 2 years Identify performance and security as the most important factor in cloud selection Experienced performance issues when migrating mission-critical apps Source: Forrester Consulting Thought Leadership Paper, July 2017, Cloud Migration: Critical Drivers For Success. 6
7 The Right Platform for Enterprise Apps Performance Availability Management Services Security/ Compliance Force fitting a lift and shift approach to migrating some apps, particularly mission-critical ones, often results in firms choosing between cost and performance. - Lauren Nelson, Forrester Principal Research Analyst Economics Scalability 7
8 Our Mission To be the leader in the market for running mission critical applications in the cloud Characteristics of Mission Critical Workloads Typically I/O intensive and stateful Usually high memory burden on underlying infrastructure Require external infrastructure resiliency for HA & DR Generally lack cloud aware infrastructure triggers Require acute states of database persistence Mission-critical application landscapes draft in surrounding general purpose workloads Validated by industry analysts as a leader in solving the engineering challenge of running mission-critical applications in a multi-tenanted cloud
9 What Makes Virtustream Different? Designed from the ground up to address the challenges of mission-critical applications. TECHNOLOGY µvm based resource scheduling xstream management and automation Application level availability and performance SLAs Robust security & compliance assurance Full backup, replication, site redundancy Federal and Healthcare zones AUTOMATION xstream Cloud Management Platform Integrated application automation Programmatic onboarding and migration blueprints & runbooks ITIL based operational and service management processes Complete platform APIs ECONOMICS True consumption pricing pay only for resources consumed Public cloud economics and pricing power with private cloud attributes µvm workload optimization drives ~40% savings Consumption billing reduces lock -in risk 9
10 Analysts Perspective
11 The Forrester Wave TM : Hosted Private Cloud Services in Europe, Q Source: The Forrester Wave: Hosted Private Cloud Services, Europe, Q Highlights Virtustream is the only hosted private cloud services provider ranked a leader in Europe Top ranked vendor in current offerings and strategy Received the highest scores in security, SLAs, self-service portal and user interface, permissions and roles, contract agreements, innovation roadmap, and planned enhancements Forrester states that, for customers looking to host their most complex mission-critical applications, Virtustream really does deserve consideration. "The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change."
12 Virtustream Purpose-Built for Mission Critical Mission Critical Applications General Purpose Applications Cloud-Native Applications Custom Apps
13 Virtustream: Comprehensive Cloud Portfolio MANAGED SERVICES Application Managed Services (AMS) (Off-premise) Infra Managed Services (IMS) (On premise) CLOUD PLATFORM SERVICES H1 18 Virtustream Enterprise Cloud Virtustream Federal Cloud Virtustream Storage Cloud Virtustream Healthcare Cloud Big Data Cloud Native Apps Hybrid Cloud (tethered appliance) ON PREMISES OFF PREMISES
14 Compliance Achieved by Virtustream Enterprise Cloud ISO 27001:2013 & Shared Assessments SSAE16, ISAE3402, SOC2 FISMA FedRAMP PCI 3.0 HIPAA/HiTECH Cloud Security Alliance STAR ITAR/EAR NIST (US Government) 15
15 Key Global Locations Cork London Amsterdam Kaunas (Lithuania) Salt Lake City San Francisco Las Vegas Atlanta Boyers, PA Wash. DC(3) Durham, NC Paris Frankfurt Riyadh Pune Dubai Tokyo Osaka Virtustream Enterprise Cloud Data Center Bangalore Virtustream Storage Cloud Data Center Virtustream Enterprise Cloud and Virtustream Storage Cloud Data Center Sao Paulo Virtustream Federal Cloud FedRAMP Certified Data Center Sydney Key xstream-enabled SP Partners Johannesburg IMS/AMS Command Center xstream/viewtrust Development Center Canberra
16 What Do Virtustream Customers Say?
17 Our Customers Agree Very impressed with results! ECC on HANA + full SAP in the cloud in production costs 40% less! Nearly 2x application performance response times Average Dialog Response Time reduced by 50% Average DB Response Time has reduced by 60% Infrastructure costs have reduced by ~50% Queries and Analytics improved by ~40% Cutover completed within 6 months for 700+ VMs Replatformed from pseries to x86 On migration, we saved 50% infrastructure costs and significantly improved performance $1.5m in savings in first year, $2m in year two After go-live, we achieved an additional 25% savings in consumption through xstream optimization Reduced technology refresh concerns and more agile and efficient IT environment 18
18 Any EU Customers? Yes! Plastics Injection Company Operating in 60 countries SAP on Virtustream Enterprise Cloud May I talk to them? Yes! Talk to David
19 Customer s Requirements Move out of 3rd party Datacenters 3 months after contract signature, incl. version upgrade and OS/DB Migration. Virtustream has the experience and track record of short term migrations, to HANA. A scalable and flexible solution. Virtustream leverages the leading technologies in the market providing the largest scalability within the supported limits defined by SAP.
20 Customer s Requirements A Security Policy to support the solution. Virtustream was recognized by Gartner as the only cloud service provider in the market achieving the maximum classification in terms of security. All services provided within European Union. Virtustream provides choice and control to its customers, auditable services delivered from European Union. A Service Level Agreement. Virtustream provides a set of standard SLAs that map to most organizations requirements when operating SAP System Landscapes.
21 Customer s Requirements A Disaster Recovery/Service Continuity Plan. Being an enterprise class cloud, focusing on enterprise mission critical applications, Disaster Recovery is built by design into Virtustream s architecture Monthly reports covering SLA, Performance Indicators and Resources Usage. Technical Account Management services, and xstream portal, Customer has full visibility on used capacities. Weekly operational review meetings, and Quarterly Steering meetings. Technical Account Management services are integrated into Virtustream s governance framework built in continuous alignment and feedback by design.
22 Purpose-built Cloud For Enterprise Apps Solves the Engineering Challenge of Running Mission-critical Apps in a Multi-tenanted Cloud Runs core monolithic applications I/O intensive Acute need for database persistence Stateful (tethered / bound by HW / Infra) Unaware of typical cloud triggers Enabling SLA s for availability & application performance Lift and shift any x86 virtualized app Dynamic consumption model, maximizing efficiency, improves TCO
23 Consumption Based Billing Enabled by µvm Technology Benefit Stream of µvm Architecture Savings due to footprint consolidation 200MHz CPU 768MB RAM 1 µvm 40 IOPs 2MBps Bandwidth Resource Utilization Savings due to consumption-billing Savings due to cloud usage and optimization Resource utilization of systems of record can significantly vary over time µvm eliminates overprovisioning for handling peak workloads Optimized and better utilization of cloud resources lead to significant cost savings Time Beverage bottling company running a large and complex SAP landscape on Virtustream Enterprise Cloud reduced infrastructure cost by 50%.
24 Virtustream Enterprise Cloud Connector For VMware vrealize Automation Extend the private cloud to a true enterprise class public cloud Simplify administration, security and network perimeter Enable rationalization of legacy mission-critical applications to enterprise class cloud Virtustream Enterprise Cloud Connector vrealize Automation vrealize Orchestrator Provision VMs to Virtustream Enterprise Cloud Perform lifecycle actions Perform Day 2 operations for VMs
25 Cloud Security: Defense in Depth Chip-to-Compliance IaaS Security Architecture Multi-factor authentication with RBAC Secure, dedicated connectivity options Dedicated VLANs and security zones Encryption at rest, in use and in motion Silicon-level system integrity attestation Geo-fencing & geo-tagging Continuous compliance monitoring
26 Virtustream and SAP Deep SAP Expertise 1st 1st 1 of To run production SAP ECC on HANA in the cloud Production SAP customer in a multi-tenant cloud Global HEC premium suppliers SAP clients running production SAP in cloud SAP HANA instance migrations to date Complete SAP Portfolio Coverage including: SAP ERP S/4HANA SAP HANA Big Data IoT Analytics in the Cloud Unparalleled SAP Expertise and Assurance Risk Reduced Risk
27 Any Storage Cloud Customers? Is there a public reference? Yes! Fidelity & Guaranty Life Yes!
28 Fidelity & Guaranty Life Insurance We chose Virtustream Storage Cloud because of its predictable cost model, ease of use and the way it integrates with the Dell EMC Data Protection Suite Jeff Sabin, IT Infrastructure Services Director About Challenges Solution Results Founded in 1959 Provider of annuities and life insurance to 700,000 policy holders Approximately 300 employees Data and storage costs growing rapidly Multiple platforms with little integration Need for improved data protection Dell EMC Data Protection Suite Enterprise Edition Dell EMC Data Domain Virtustream Storage Cloud Reduced storage and backup costs Integrated solution from datacenter to cloud Strengthened disaster recovery capabilities
29 Virtustream Storage Cloud Global, hyper-scale cloud storage Built to exceed enterprise requirements Simple cloud storage for Dell EMC solutions Unlimited storage resources available anytime, anywhere Industry-leading availability, data durability, security, and predictable pricing Co-engineered and supported with Dell EMC solutions
30 The Best of All Worlds Virtustream delivers: Public cloud scale, agility and pricing power combined with private cloud security, performance, and SLAs xstream management, automation, µvm based resource scheduling deliver dramatically reduced TCO Hardened security, regulatory certifications, and assured data sovereignty deliver improved value to enterprise Integrated on and off premises migration and managed services Systems Integrator Managed Service Provider General Purpose Public Cloud Private Cloud 31
31 Where Do I Start? Forrester Consulting Cloud Migration: Critical Drivers for Success SLAs & Support Security & Compliance Dell s GDPR statement content/uploads/2017/09/gdpr-dell-security- Datasheet.pdf
32 David Hanacek Virtustream, Inc. All rights reserved
33 Thank you
34 Virtustream Value Delivered 80 day migration of > 60 SAP instances App deployment reduced from weeks to hours 40% 3 Year TCO improvement 2X application performance improvement Migrated systems in less than 9 months 700+ VMs Enabled self service provisioning and management Reduced provisioning time from 6 weeks to 48 hours 50% reduction in cost 30% increase in application responsiveness Encryption at rest and in motion
35 The Analysts Agree customers looking to host their most challenging missioncritical packaged applications especially SAP should consider Virtustream...particularly those related to ERP or other enterprise software suites, including applications that may not have been designed to run in virtualized environments....well suited for traditionally hard to migrate to cloud applications such as ERP and other systems of record. Leader 2017 Forrester Wave: Hosted Private Cloud Services, North America & Europe In Top Gartner Magic Quadrant Cloud IaaS, Worldwide Leader Cloud IaaS Decision Matrix 41
36 Virtustream Storage Cloud Industry-leading Availability Up to (5 9s) of availability and ensured read access in the event of an unplanned outage Unmatched Data Durability Up to (13 9s) of data durability ensuring the long term protection of data Predictable Pricing No complex pricing. Subscription-based pricing option with entitlement for data egress Secure and Compliant Focus on providing secure, compliant environment for sensitive data Data Center One Data Center Two Local Data Protection Geographic Data Protection Enterprise-class Cloud Storage 42
37 Virtustream Storage Cloud Co-engineered with Dell EMC Solutions Preserves Dell EMC technology solution benefits (i.e. support for small/large object sizes) when tiering data Common Sales Model Single point of contact to ensure seamless deployment and adoption Single-source, Enterprise Support Common support and resolution from datacenter to cloud Enterprise support with Dell EMC solutions included with Virtustream Storage Cloud Simplified Cloud Storage for Dell EMC Solutions 43
38 Virtustream Pivotal Cloud Foundry Service Fully-managed Cloud-native Application Platform Fully Managed Solution Pivotal Cloud Foundry (PCF) Platform Enterprise Class IaaS & Security Cost Efficiency Support for Hybrid Cloud Model Fully managed cloud-native application platform on enterprise class cloud infrastructure with 24x7x365 monitoring and incident response Leverages industryleading cloud-native application platform with software for rapid application delivery Hosted on enterprise class cloud infrastructure with rigorous security and compliance Patented Virtustream MicroVM technology eliminates overprovisioning and enables consumptionbased billing Single-source hybrid cloud solution from Dell Technologies with Dell EMC Native Hybrid Cloud (NHC) and Virtustream PCF Service 44
39 Virtustream Big Data Service Production-ready Big Data analytics Instant access to Hadoop and Spark platform-as-a-service Built for performance, reliability Fast and reliable job completions Enterprise-class security Designed from the ground up to run sensitive data Use cases Hadoop, Spark and HANA integrated analytics Full suite of managed services Solves the infrastructure, software and people challenges for Big Data Predictable pricing Bundled, predictable and allinclusive pricing for lower TCO 45
40 Virtustream EMR Service Enterprise-class Healthcare Solution Purpose-built cloud service for missioncritical healthcare applications Management options from infrastructure layer up through the EMR database End-to-end security and compliance capabilities Consumption-based billing Up to % availability SLA 24x7x365 service response, rapid resolution 46
41 What Do You Expect? Performance Enterprise Data Protection with Availability, Backup & Disaster Recovery Security & Compliance (e.g. GDPR) Support Business Outcome with attractive Total Cost of Ownership
42 Virtustream Delivers Performance SAP Performance SLAs Enterprise Data Protection Availability up to % Infrastructure SLA Backup Part of managed services, by default replicated across 2 sites Disaster Recovery Across 2 sites
43 Virtustream Delivers Security & Compliance (e.g. addressing GDPR) DCs in European Union and align with customer specific regulatory requirements Dell s GDPR statement see: SLAs & Support Total Cost of Ownership See Customer References
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