National 5 Administration and IT

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Dinah O’Neal’
5 years ago
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1 National 5 Administration and IT IT Solutions for Administrators Use word processing applications or emerging technologies Business Form Booklet

2 Skills, knowledge and understanding from this booklet: Editing business documents, applying the house style: Select and change font, font size Set and change margins Insert text, delete text, move text Carry our manuscript corrections Enhance text, eg bold, italics, underline Align text Change line spacing Insert graphics Bullets and numbering Insert headers and footers Borders and shading Creating a simple table: Insert, delete or amend data Add or delete row/s and column/s Borders and shading Merge cells Printing: Completed documents l Business Form Booklet 2

3 Before you start this booklet you must: Copy over the folder named Form Booklet into your drive in an appropriate place. The files you required are located within this folder. The folder can be found in: Pupils share Coursework Third or Fourth Year Business Education Administration and IT National 5 IT Solutions for Administrators Use word processing applications or emerging technologies Let s get organised! Follow the instructions detailed below: Open your Administration and IT folder. Select your National 5 folder. Open your folder. Paste the folder copied over from Coursework into the above folder. All tasks from this booklet are to be saved in this folder! In order for you to complete the following tasks, you will need to access your files from your Letterhead Folder! l Business Form Booklet 3

SETTING THE SCENE Pampered Pooches Boarding Kennels You are employed as a part-time Administrative Assistant at Pampered Pooches Boarding Kennels, which is based in Bridge

4 SETTING THE SCENE Pampered Pooches Boarding Kennels You are employed as a part-time Administrative Assistant at Pampered Pooches Boarding Kennels, which is based in Bridge of Earn, Perthshire. The business has been operating since 2011 and has accommodation for a maximum of 14 dogs. The owner s name is Joyce Matthews. l Business Form Booklet 4

5 Task 1a Create a booking form which can be completed both manually and electronically. Use our headed paper to display the details shown below. Use a variety of fonts and styles to enhance the booking form. Ensure it fits on one page. Open LHEADPPBK. Complete the task. Save the files as BOOKINGowninitials. Print one copy of BOOKINGowninitials. l Business Form Booklet 5

6 Task 1b Joyce requires you to complete a booking form for Justine Kaminska s dog with details taken from the answering machine. Open BOOKINGowninitials. Complete the task. Save the files as KAMOCTowninitials. Print one copy of KAMOCTowninitials. l Business Form Booklet 6

Engage is run by a team of 4 permanent employees (yourself included) and a

7 SETTING THE SCENE Engage You are employed as an Administrative Assistant at Engage a youth community centre based in Dundee. Engage is run by a team of 4 permanent employees (yourself included) and a team of volunteers. The Centre Manager is Emily Fraser your Line Manager. l Business Form Booklet 7

8 Task 2 Emily requires you to create a Membership Application Form which can be printed, faxed or ed to new members to collect their personal details. Using our headed paper, display the following details effectively using a variety of fonts and styles. Ensure the document fits on one page. Open LHEADEN. Complete the task. Save the files as MEMBowninitials. Print one copy of MEMBowninitials. l Business Form Booklet 8

9 SETTING THE SCENE REPOSE Repose is a restaurant which has been taken over by 2 friends of yours Sarah and Steven Alexander. They have asked you to use your administration skills to help them run the business effectively and efficiently. l Business Form Booklet 9

10 Task 3 In order to gauge how happy each customer is with the restaurant and the service it provides, it has been decided to introduce the use of customer feedback forms. Sarah and Steven have asked you to design a form. Using our headed paper, display the following details effectively using a variety of fonts, styles and an appropriate graphic. Ensure the document fits on one page. The following sections are required. Open LHEADRE. Complete the task. Save the file as REVIEWowninitials. Print one copy of REVIEWowninitials. l Business Form Booklet 10

National 5 Administration and IT

National 5 Administration and IT IT Solutions for Administrators Use word processing applications or emerging equivalent technologies Business Letterhead Booklet Skills, knowledge and understanding from