National 5 Administration and IT
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1 National 5 Administration and IT IT Solutions for Administrators Use word processing applications or emerging equivalent technologies Business Letterhead Booklet
2 Skills, knowledge and understanding from this booklet: Editing business documents, applying the house style: Select and change font, font size Set and change margins Insert text, delete text, move text Carry our manuscript corrections Enhance text, eg bold, italics, underline Align text Change line spacing Insert graphics Bullets and numbering Insert headers and footers Borders and shading Printing: Completed documents Business Letterhead Booklet 2
3 Let s get organised! Follow the instructions detailed below: Open your Administration and IT folder. Select your National 5 folder. Open your folder. Create a new folder and name it Business Letterhead Booklet. All tasks from this booklet are to be saved in this folder! Business Letterhead Booklet 3
4 SETTING THE SCENE Pampered Pooches Boarding Kennels You are employed as a part-time Administrative Assistant at Pampered Pooches Boarding Kennels, which is based in Bridge of Earn, Perthshire. The business has been operating since 2011 and has accommodation for a maximum of 14 dogs. The owner s name is Joyce Matthews. Business Letterhead Booklet 4
5 Task 1a Create headed paper. Display the details shown below effectively and use a variety of fonts, styles and an appropriate graphic to enhance the document. Complete the task. Save the files as HEADowninitials. Print one copy of HEADowninitials. Business Letterhead Booklet 5
6 Task 1b Joyce has now set up a business account and employed a website designer to create a business website. Insert the following as a footer, on a single line, in the headed paper: pamperedpoochesperth@yahaa.co.uk right aligned Website: left aligned Complete the task. Save the files as HEAD2owninitials. Print one copy of HEAD2owninitials. Business Letterhead Booklet 6
7 SETTING THE SCENE Engage You are employed as an Administrative Assistant at Engage a youth community centre based in Dundee. Engage is run by a team of 4 permanent employees (yourself included) and a team of volunteers. The Centre Manager is Emily Fraser your Line Manager. Business Letterhead Booklet 7
8 Task 2a Engage s headed paper is currently very plain and needs to be updated. Display the following details effectively using a variety of fonts, styles and an appropriate graphic to enhance the document. Complete the task. Save the files as HEADENowninitials. Print one copy of HEADENowninitials. Business Letterhead Booklet 8
9 SETTING THE SCENE REPOSE Repose is a restaurant which has been taken over by 2 friends of yours Sarah and Steven Alexander. They have asked you to use your administration skills to help them run the business effectively and efficiently. Business Letterhead Booklet 9
10 Task 3 Sarah and Steven would like you to prepare a new letterhead for the restaurant. The details to be included are as follows. The following address should appear left aligned and the web address should be right aligned on a single line in the footer. Display the above effectively using a variety of fonts and styles. Complete the task. Save the files as HEADREowninitials. Print one copy of HEADREowninitials. Business Letterhead Booklet 10
11 SETTING THE SCENE GoSport plc GoSport plc is a company which sells sportswear. You work as an assistant in the Administrative Support Department of Head Office and have been given several tasks to complete. Business Letterhead Booklet 11
12 Task 4 At the moment the company headed paper includes the following information. The headed paper needs to be improved and the and web addresses should be included. Display the above effectively using a variety of fonts, styles and include one graphic. The following should be centred on a single line as a footer. Complete the task. Save the files as HEADGOowninitials. Print one copy of HEADGOowninitials. Business Letterhead Booklet 12
National 5 Administration and IT
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