Installation and Upgrade on Windows Server 2008 When the Secondary Server is Virtual VMware vcenter Server Heartbeat 6.5 Update 1

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1 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul VMwre vcenter Server Hertet 6.5 Updte 1 This document supports the version of ech product listed nd supports ll susequent versions until the document is replced y new edition. To check for more recent editions of this document, see EN

2 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul You cn find the most up-to-dte technicl documenttion on the VMwre We site t: The VMwre We site lso provides the ltest product updtes. If you hve comments out this documenttion, sumit your feedck to: Copyright 2014 VMwre, Inc. All rights reserved. This product is protected y U.S. nd interntionl copyright nd intellectul property lws. VMwre products re covered y one or more ptents listed t VMwre is registered trdemrk or trdemrk of VMwre, Inc. in the United Sttes nd/or other jurisdictions. All other mrks nd nmes mentioned herein my e trdemrks of their respective compnies. VMwre, Inc Hillview Ave. Plo Alto, CA VMwre, Inc.

3 Contents Aout This Book 5 1 Introduction 7 vcenter Server Hertet Concepts 7 Communictions 8 vcenter Server Hertet Switchover nd Filover Processes 10 2 Implementtion 11 vcenter Server Hertet Implementtion 11 Environmentl Prerequisites 12 Pre-Instll Requirements 13 Server Deployment Architecture Options 14 Cloning Technology Options 16 Appliction Component Options 16 vcenter Deployment Models 19 vcenter Server Hertet Interoperility 20 Network Options 20 3 Instlling vcenter Server Hertet 27 Primry Server 27 Secondry Server 33 Post Instlltion Configurtion 36 A Setup Error Messges 43 B Instlltion Trouleshooting 45 Pre-Instlltion Trouleshooting 45 Setup Trouleshooting 46 Post-Instlltion Trouleshooting 47 C Instlltion Verifiction Testing 51 Exercise 1 Auto-switchover 51 Exercise 2 - Dt Verifiction 53 Exercise 3 - Switchover 54 VMwre, Inc. 3

4 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul D Upgrding 57 Upgrding vcenter Server Hertet 6.4, 6.4 Updte 1, or 6.5 to vcenter Server Hertet 6.5 Updte 1 57 Upgrding vcenter Server 5.0 or 5.1 to vcenter Server 5.1 Updte 1 when SQL Dtse is Remote nd vcenter Server Hertet is Instlled 59 Upgrding vcenter Server 5.0 or 5.1 to vcenter Server 5.1 Updte 1 when SQL Dtse is Locl nd vcenter Server Hertet is Instlled 65 E Uninstlling vcenter Server Hertet 73 Glossry 75 4 VMwre, Inc.

5 Aout This Book The Instlltion Guide provides informtion out instlling VMwre vcenter Server Hertet, including implementtion in Locl Are Network (LAN) or Wide Are Network (WAN). To help you protect your VMwre vcenter Server, this ook provides n overview of instlltion procedures nd guidnce for configurtion of vcenter Server Hertet when the Secondry server is virtul. Intended Audience This guide ssumes the reder hs working knowledge of networks including the configurtion of TCP/IP protocols nd domin dministrtion, notly in Active Directory nd DNS. VMwre Technicl Pulictions Glossry VMwre Technicl Pulictions provides glossry of terms tht might e unfmilir to you. For definitions of terms s they re used in VMwre technicl documenttion go to Overview of Content This guide is designed to give guidnce on the instlltion nd configurtion of vcenter Server Hertet, nd is orgnized into the following sections: Prefce Aout This Book (this chpter) provides n overview of this guide nd the conventions used throughout. Chpter 1 Introduction presents n overview of vcenter Server Hertet concepts including the Switchover nd Filover processes. Chpter 2 vcenter Server Hertet Implementtion discusses environmentl prerequisites nd pre-instll requirements for instlltion, options for server rchitecture, cloning technology, ppliction components, nd network configurtions. It lso gives guidnce on nti-mlwre solutions, nd provides convenient summry of supported configurtions s you perform the instlltion. Chpter 3 Instlling vcenter Server Hertet descries the instlltion process, guides you through instlltion on the Primry nd Secondry servers, nd through post-instlltion configurtion. Appendix A Setup Error Messges lists error messges tht my pper during setup nd tests tht will help you resolve the errors. VMwre, Inc. 5

6 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul Appendix B Instlltion Verifiction provides procedure to verify tht vcenter Server Hertet is properly instlled nd initilly configured. Appendix C Upgrding provides the procedures necessry to upgrde vcenter Server Hertet nd vcenter Server nd its components from the previous version to the current version. Document Feedck VMwre welcomes your suggestions for improving our documenttion nd invites you to send your feedck to docfeedck@vmwre.com. Arevitions Used in Figures Arevition Chnnel NIC P2P P2V V2V Description VMwre Chnnel Network Interfce Crd Physicl to Physicl Physicl to Virtul Virtul to Virtul Technicl Support nd Eduction Resources The following sections descrie the technicl support resources ville to you. To ccess the current version of this ook nd other ooks, go to Online nd Telephone Support Go to to use online support to sumit technicl support requests, view your product nd contrct informtion, nd register your products. Go to to find out how to use telephone support for the fstest response on priority 1 issues (pplies to customers with pproprite support contrcts). Support Offerings Go to to find out how VMwre support offerings cn help meet your usiness needs. VMwre Professionl Services Go to to ccess informtion out eduction clsses, certifiction progrms, nd consulting services. VMwre Eduction Services courses offer extensive hnds-on ls, cse study exmples, nd course mterils designed for use s on-the-jo reference tools. Courses re ville onsite, in the clssroom, nd live online. For onsite pilot progrms nd implementtion est prctices, VMwre Consulting Services provides offerings to help you ssess, pln, uild, nd mnge your virtul environment. 6 VMwre, Inc.

7 Introduction 1 vcenter Server Hertet is Windows sed service specificlly designed to provide High Avilility or Disster Recovery protection for vcenter Server configurtions without requiring ny specilized hrdwre. This chpter includes the following topics: vcenter Server Hertet Concepts, on pge 7 Communictions, on pge 8 vcenter Server Hertet Switchover nd Filover Processes, on pge 10 vcenter Server Hertet Concepts Architecture vcenter Server Hertet softwre is instlled on Primry (production) server nd Secondry (redy-stndy) server. These nmes refer to the Identity of the servers nd never chnge throughout the life of the server. Depending on the network environment, vcenter Server Hertet cn e deployed in Locl Are Network (LAN) for High Avilility or Wide Are Network (WAN) for Disster Recovery, providing the flexiility necessry to ddress most network environments. When deployed, one of the servers performs the Role of the Active server tht is visile on the Pulic network while the other is Pssive nd hidden from the Pulic network ut remins s redy-stndy server. The Secondry server hs different Fully Qulified Domin Nme (FQDN) different thn the Primry server ut uses the sme file nd dt structure, sme Principl (Pulic) network ddress, nd cn run ll the sme pplictions nd services s the Primry server. Only one server cn disply the Principl (Pulic) IP ddress nd e visile on the Pulic network t ny given time. vcenter Server Hertet softwre is symmetricl in lmost ll respects, nd either the Primry server or the Secondry server cn tke the ctive role nd provide protected pplictions to the user. vcenter Server Hertet provides continuous ccess to the pssive server simultneously s the ctive server continues to service clients llowing the pssive server to e esily ccessed for mintennce purposes, updting nti-mlwre definition files, receiving operting system hot-fixes, updtes nd ptches from third-prty mngement softwre, nd llows use of third-prty monitoring tools. VMwre, Inc. 7

8 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul Protection Levels vcenter Server Hertet provides the following protection levels: Server Protection provides continuous vilility to end users through hrdwre filure scenrio or operting system crsh. Additionlly, vcenter Server Hertet protects the network identity of the production server, ensuring users re provided with replic server on the filure of the production server. Network Protection proctively monitors the network y polling up to three nodes to ensure tht the ctive server is visile on the network. Appliction Protection mintins the ppliction environment ensuring tht pplictions nd services sty live on the network. Performnce Protection monitors system performnce ttriutes to ensure tht the system dministrtor is notified of prolems nd cn tke pre-emptive ction to prevent n outge. Dt Protection intercepts ll dt written y users nd pplictions, nd mintins copy of this dt on the pssive server which cn e used in the event of filure. vcenter Server Hertet provides ll five protection levels continuously, ensuring ll fcets of the user environment re mintined t ll times, nd tht the Pulic network continues to operte through s mny filure scenrios s possile. Communictions vcenter Server Hertet communictions consist of two crucil components, the VMwre Chnnel nd the Principl (Pulic) network. To ccommodte communictions requirements, vcenter Server Hertet cn e configured to use either multiple NICs (1 X Chnnel nd 1 X Principl (Pulic) connection) on ech server providing seprte dedicted VMwre Chnnel network from the Principl (Pulic) network or single NIC on ech server to fulfill oth the VMwre Chnnel nd Principl (Pulic) network connection requirements. Figure 1-1. Communictions Between Primry nd Secondry Servers 8 VMwre, Inc.

9 Chpter 1 Introduction VMwre Chnnel The first component is the VMwre Chnnel which provides communictions etween the ctive nd pssive servers. The VMwre Chnnel is used for control nd dt trnsfer from the ctive server to the pssive server nd for monitoring of the ctive server's sttus y the pssive server. The NICs on the ctive nd pssive servers used for the VMwre Chnnel re normlly configured with IP ddresses outside of the Principl (Pulic) network sunet rnge nd re referred to s the VMwre Chnnel ddresses. During instlltion, setup will disle NetBIOS for the VMwre Chnnel(s) on the ctive nd pssive servers to prevent server nme conflicts. The NICs tht support connectivity cross the VMwre Chnnel cn e stndrd 100BseT Ethernet crds providing throughput of 100 Mits per second cross stndrd Ct-5 cling. When using multiple NICs providing seprte dedicted VMwre Chnnel, this chnnel requires no hus or routers, ut the direct connection does require crossover cling. When configured for WAN deployment, configure the VMwre Chnnel to use sttic routes over switches nd routers to mintin continuous communictions independent from corporte or pulic trffic. Principl (Pulic) Network The second component is the Principl (Pulic) network used y clients to connect to the ctive server. The Principl (Pulic) network provides ccess to the Principl (Pulic) IP ddress used y clients to connect to the ctive server nd cn e moved etween the two Primry nd Secondry servers to ensure clients cn continue to connect to the ctive server in the event of switchover or filover. The Principl (Pulic) IP ddress is sttic IP ddress tht is only ville on the currently ctive server nd is the IP ddress client uses to connect to the ctive server. It must e configured s sttic IP ddress, tht is, not DHCP (Dynmic Host Configurtion Protocol) enled. In the figure ove, the IP ddress is configured s The Principl (Pulic) IP ddress is lwys ssigned to the ctive server in the pir nd in the event of switchover or filover, will e removed from the previously ctive server nd ressigned to the new ctive server. The pssive server will lwys hve the Mngement IP ddress (discussed elow)ville nd therefore provide ccess to the pssive server. Mngement IP Address Both the Primry nd Secondry servers re configured with Mngement IP ddresses tht llow ccess to the server when the server is in the pssive role. The Mngement IP ddress is sttic IP ddress in the sme sunet s the Principl (Pulic) IP ddress nd is lwys ville for dministrtors to ccess the server. VMwre, Inc. 9

10 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul vcenter Server Hertet Switchover nd Filover Processes vcenter Server Hertet uses four different procedures mnged switchover, utomtic switchover, utomtic filover, nd mnged filover to chnge the role of the ctive nd pssive servers depending on the sttus of the ctive server. Mnged Switchover You cn click Mke Active on the vcenter Server Hertet Console Server: Summry pge to mnully initite mnged switchover. When mnged switchover is triggered, the running of protected pplictions is trnsferred from the ctive mchine to the pssive mchine in the server pir. The server roles re reversed. Automtic Switchover Automtic switchover (uto-switchover) is similr to filover (discussed in the next section) ut is triggered utomticlly when system monitoring detects filure of protected ppliction. Automtic Filover Automtic filover is similr to utomtic switchover (discussed ove) ut is triggered when the pssive server detects tht the ctive server is no longer running properly nd ssumes the role of the ctive server. Mnged Filover Mnged filover is similr to utomtic filover in tht the pssive server utomticlly determines tht the ctive server hs filed nd cn wrn the system dministrtor out the filure, ut no filover ctully occurs until the system dministrtor mnully triggers this opertion (the defult configurtion in DR environment). 10 VMwre, Inc.

11 Implementtion 2 This chpter discusses the deployment options nd prerequisites to successfully implement vcenter Server Hertet nd provides step-y-step process to ssist in selecting options required for instlltion. The deployment scenrio tle t the end of this chpter provides visul reference to configurtion options supported y vcenter Server Hertet. This chpter includes the following topics: vcenter Server Hertet Implementtion, on pge 11 Environmentl Prerequisites, on pge 12 Pre-Instll Requirements, on pge 13 Server Deployment Architecture Options, on pge 14 Cloning Technology Options, on pge 16 Appliction Component Options, on pge 16 vcenter Deployment Models, on pge 19 vcenter Server Hertet Interoperility, on pge 20 Network Options, on pge 20 vcenter Server Hertet Implementtion vcenter Server Hertet is verstile solution tht provides complete protection of vcenter Server nd SQL Server. It cn e deployed in LAN for high vilility or cross WAN to provide disster recovery. vcenter Server Hertet cn protect vcenter Server nd SQL Server instlled on the sme server, or protect vcenter Server in distriuted configurtion. This flexiility enles vcenter Server Hertet to protect vcenter Server when using remote dtses other thn SQL Server. During the instlltion process, vcenter Server Hertet performs vriety of checks to ensure the server meets the minimum requirements for successful instlltion. A criticl stop or wrning messge ppers if the server fils check. Refer to the Appendix A, Setup Error Messges, on pge 43 in this guide for list of the checks nd n explntion of the messges. You must resolve criticl stops efore you cn proceed with setup. Prior to instlling vcenter Server Hertet, select the deployment options you intend to use. The instlltion process will prompt you to select options throughout the procedure to crete the configurtion you wnt. VMwre, Inc. 11

12 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul Environmentl Prerequisites vcenter Server Hertet supports multiple versions of vcenter Server nd its services. Supported Environments vcenter Server Hertet is supported on the following versions of Windows Server 2008 Windows Server 2008 x86 nd x64 Stndrd/Enterprise/Dtcenter SP1 nd SP2 Windows Server 2008 R2 Stndrd/Enterprise/Dtcenter SP1 (x64 only) Note vcenter Server Hertet supports protection of oth stndlone instnces of vcenter Server nd lso when in Linked Mode groups. vcenter Server Hertet supports the following versions of vcenter Server vcenter Server 4.0 Updte 1 vcenter Server 4.0 Updte 2 vcenter Server 4.0 Updte 3 vcenter Server 4.0 Updte 4 vcenter Server 4.1 vcenter Server 4.1 Updte 1 vcenter Server 4.1 Updte 2 vcenter Server 5.0 vcenter Server 5.0 Updte 1 vcenter Server 5.0 Updte 1 vcenter Server 5.0 Updte 2 vcenter Server 5.1 vcenter Server 5.1 Updte 1 Importnt Ensure tht ll VMwre services re ound to the Principl (Pulic) IP ddress on the Principl (Pulic) network dpter. 12 VMwre, Inc.

13 Chpter 2 Implementtion vcenter Server Hertet supports the following versions of SQL Server on Windows Server 2008 Pltforms Note Supports x86 nd x64 pltforms unless explicitly noted. SQL Server 2012 Stndrd, Enterprise, nd Express Editions on Windows Server 2008 R2 SP1 Stndrd nd Enterprise (x64 only) Windows Server 2008 SP2 Stndrd nd Enterprise SQL Server 2008 R2 Stndrd, Enterprise, nd Express Editions up to SP2 on Windows Server 2008 R2 Stndrd nd Enterprise (x64 only) Windows Server 2008 SP2 Stndrd nd Enterprise SQL Server 2008 Stndrd, Enterprise nd Express Editions up to SP2 on Windows Server 2008 R2 Stndrd nd Enterprise (x64 only) Windows Server 2008 SP2 Stndrd nd Enterprise SQL Server 2005 up to SP4 Stndrd, Enterprise, nd Express Editions Windows Server 2008 SP2 Note This version of vcenter Server Hertet supports 32 it versions of SQL Server 2005/2008 instlled on x64 Operting Systems. Unsupported Environments The following environments re not supported y vcenter Server Hertet On server deployed s Domin Controller (DC) On server deployed s Glol Ctlog Server Server On server deployed s DNS (Domin Nme System) Server On n IA-64 Itnium Pltform Pre-Instll Requirements Prior to instlling vcenter Server Hertet, the following requirements must e met nd re in ddition to those required for vcenter Server nd SQL Server. Verify tht the Primry server is memer of the domin. The Domin for the Primry server will not chnge throughout the instlltion process lthough the Primry nd Secondry server nmes will e chnged s prt of the instlltion procedure. vcenter Server Hertet only protects the vcenter Server nd its components nd SQL Server pplictions. Verify no other criticl usiness pplictions re instlled on the server. Verify tht vcenter Guided Consolidtion, vcenter Updte Mnger, vcenter Converter, ESXi Dump Collector, Syslog Collector, Auto Deploy, nd Authentiction Proxy re configured using Fully Qulified Domin Nmes (FQDN) rther thn IP ddresses. Verify tht there is minimum of 1GB of ville RAM (2GB recommended) in ddition to ny other memory requirements for the Operting System or vcenter Server. VMwre, Inc. 13

14 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul Verify tht minimum 2GB of free disk spce is ville on the instlltion drive for vcenter Server Hertet. Otin nd use locl dministrtor rights to perform vcenter Server Hertet instlltion. See knowledge se rticle Performing Lest Privilege Instlltion of vcenter Server Hertet. Apply the ltest Microsoft security updtes. All pplictions tht will e protected y vcenter Server Hertet must e instlled nd configured on the Primry server prior to instlling vcenter Server Hertet. Verify tht oth Primry nd Secondry servers hve identicl system dte, time, nd time Zone settings. Verify tht the Mnged IP setting displyed in the Virtul Infrstructure Client is the sme IP ddress used for the vcenter Server Hertet Principl (Pulic) IP ddress. Verify tht Windows Server Bckup Feture nd Commnd Line Tools hve een instlled on the Primry nd Secondry servers prior to instlling vcenter Server Hertet. Instlltion of Windows Server Bckup Feture nd Commnd Line Tools will lso instll Windows PowerShell. Verify tht ll services to e protected re running or set to Automtic prior to instlltion. During instlltion, protected services re set to mnul to llow vcenter Server Hertet to strt nd stop services depending on the role of the server. The trget stte of the services is normlly running on the ctive server nd stopped on the pssive. Configure Mngement IP ddresses on the Principl (Pulic) NIC on oth the Primry nd Secondry servers. Importnt Adjcent IP ddresses should e reserved nd used for the Principl (Pulic) IP ddress nd the Mngement IP ddresses for the Primry nd Secondry Servers. When firewlls re used to protect networks, you must configure them to llow trffic to pss through oth the Client Connection port (52267) nd the Defult Chnnel port ( 57348). Server Deployment Architecture Options The selected server rchitecture ffects the requirements for hrdwre nd the technique used to clone the Primry server. 14 VMwre, Inc.

15 Chpter 2 Implementtion Virtul to Virtul Virtul to Virtul is the supported rchitecture if vcenter Server is lredy instlled on the production (Primry) server running on virtul mchine. Benefits to this rchitecture include reduced hrdwre cost, shorter instlltion time, nd use of the Pre-Clone technique for instlltion. The Secondry virtul mchine must meet the minimum requirements. The specifictions of the Secondry virtul mchine must mtch the specifictions of the Primry virtul mchine s follows: Similr CPU (including resource mngement settings) Memory configurtion (including resource mngement settings) Approprite resource pool priorities Ech virtul mchine used in the Virtul to Virtul pir must e on seprte ESX host to gurd ginst filure t the host level. Importnt In vsphere HA nd DRS enled cluster, set VM nti-ffinity rules on the pir to ensure the VM's ren't plced on the sme host to gurd ginst filure t the host level. If using more thn one NIC, ech virtul NIC must use seprte virtul switch. Physicl to Virtul The Physicl to Virtul rchitecture is used when the environment requires mix of physicl nd virtul mchines. This rchitecture is pproprite to void dding more physicl servers or if you pln to migrte to virtul technologies over period of time. The Secondry virtul mchine must meet the minimum requirements. The specifictions of the Secondry virtul mchine must mtch the Primry physicl server s follows: Similr CPU Identicl Memory The Secondry virtul mchine must hve sufficient priority in resource mngement settings so tht other virtul mchines do not impct its performnce. Ech virtul NIC must use seprte virtul switch. VMwre, Inc. 15

16 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul Cloning Technology Options Cloning the Primry server to crete nerly identicl Secondry server involves different technologies depending on the selected server rchitecture. Cloning Prior to Instlltion The following cloning technologies re supported for creting cloned imges for use s Secondry server efore you egin instlling vcenter Server Hertet: Use VMwre vcenter Converter when cloning in Physicl to Virtul environment. Importnt When instlling in Physicl to Virtul rchitecture, VMwre Tools must not e instlled on the Secondry server during the vcenter Server Hertet instlltion process. If VMwre Tools re currently instlled on the Secondry server, you must fully uninstll VMwre Tools prior to initition of the Setup process. Once the instlltion of vcenter Server Hertet hs completed, you my reinstll VMwre Tools. Use VMwre vcenter virtul mchine cloning when cloning in Virtul to Virtul environment. Importnt When instlling in Virtul to Virtul rchitecture, VMwre Tools must e instlled nd running on the Primry server efore strting the vcenter Server Hertet instlltion process. Appliction Component Options vcenter Server Hertet cn ccommodte ny of the supported vcenter Server configurtions nd protects the following services: 16 VMwre, Inc.

17 Chpter 2 Implementtion Supported vcenter Services vcenter Server Version 4.0 VMwre vcenter Server VMwre Guided Consolidtion Service VMwre License Server VMwre ADAM VMwre vcenter Mngement We Server VMwre vcenter Updte Mnger VMwre vcenter Converter VMwre vcenter Orchestrtor Configurtion VMwre vcenter Orchestrtor Server VMwre vsphere Host Updte Utility VMwre vsphere Client VMwre Mount Service for VirtulCenter vcenter Server Version 4.1 VMwre vcenter Server VMwre Guided Consolidtion Service VMwre License Sever VMwre ADAM VMwre vcenter Mngement We Server VMwre vcenter Updte Mnger VMwre vcenter Converter VMwre vcenter Orchestrtor Configurtion VMwre vcenter Orchestrtor Server VMwre vsphere Host Updte Utility VMwre vsphere Client VMwre Mount Service for VirtulCenter VMwre, Inc. 17

18 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul vcenter Server Version 5.0 VMwre vcenter Server VMwre ADAM VMwre vcenter Mngement We Server VMwre vcenter Updte Mnger VMwre vcenter Orchestrtor Configurtion VMwre vcenter Orchestrtor Server VMwre vsphere Host Updte Utility VMwre vsphere Client VMwre Inventory Service VMwre USB Aritrtion Service VMwre vsphere We Client VMwre vsphere ESXi Dump Collector VMwre vsphere ESXi Dump Collector We Server VMwre vsphere Auto Deploy Witer VMwre vsphere Authentiction Proxy VMwre vsphere Authentiction Proxy Adpter VMwre Syslog Collector VMwre vsphere Profile-Driven Storge Service 18 VMwre, Inc.

19 Chpter 2 Implementtion vcenter Server Versions 5.1 VMwre vcenter Inventory Service VMwre ADAM VMwre USB Aritrtion Service VMwre vcenter Server VMwre vsphere Client VMwre vsphere We Client VMwre vcenter Updte Mnger VMwre vsphere Updte Mnger Downlod Service VMwre vcenter Orchestrtor Configurtion VMwre vcenter Orchestrtor Server VMwre vsphere ESXi Dump Collector VMwre Syslog Collector VMwre vsphere Auto Deploy VMwre vsphere Authentiction Proxy VMwre vcenter Host Agent Pre-Upgrde Checker VMwre vcenter Single Sign On VMwre vsphere Profile-Driven Storge Service RSA SSPI Service View Composer 2.7, 3.0, nd 5.2 Note Remote deployment of View Composer is supported strting with View Composer 3.0 VMwre View Composer VMwre Universl File Access vcenter Converter Enterprise Importnt Ensure tht ll VMwre services re ound to the Principl (Pulic) IP ddress on the Principl (Pulic) network dpter. vcenter Deployment Models vcenter Server Hertet supports protection of vcenter Server in the following deployment models. vcenter Server with SQL Server on the Sme Host To ensure dequte performnce in 20+ host or 200+ virtul mchine environments, VMwre recommends tht SQL Server nd vcenter Server e instlled on seprte physicl disk drives. VMDKs must e on seprte dtstores to void potentil disk ottlenecks. VMwre, Inc. 19

20 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul vcenter Server in Distriuted Environment In distriuted environment with remote services to e protected, vcenter Server Hertet must e instlled for ech distriuted service t the service site. For exmple, when instlling vcenter Server Hertet in n environment where SQL Server is on seprte host from vcenter Server, you must repet the instlltion process for the Primry nd Secondry server specificlly for the SQL Server. vcenter Server Hertet Interoperility vcenter Server Hertet supports interoperility with multiple VMwre technologies s indicted elow. Linked Mode - vcenter Server Hertet supports protection of oth Stndlone instnces of vcenter Server nd Linked Mode groups. For more informtion out Linked Mode groups, see knowledge se rticle Joining or isolting vcenter Server instnce from Linked Mode Group when protected y vcenter Server Hertet. vsphere HA/DR - vcenter Server Hertet supports High Avilility for vcenter Server. For more informtion out configuring vsphere HA/DR, see the VMwre vsphere Avilility Guide. Site Recovery Mnger (SRM) - Site Recovery Mnger supports use of vcenter Server Hertet. For more informtion, see knowledge se rticle Using vcenter Hertet With SRM. Network Options Networking requirements re contingent upon how vcenter Server Hertet is deployed. To deploy s High Avilility (HA) solution, LAN configurtion is required. To deploy vcenter Server Hertet for Disster Recovery (DR), WAN configurtion is required. Ech network configurtion hs specific configurtion requirements to ensure proper opertion. vcenter Server Hertet cn e configured to run using multiple NICs or single NIC. Multiple NICs vcenter Server Hertet supports use of multiple NICs on ech server in the pir. When using multiple NICs, one NIC is configured with the Principl (Pulic) IP ddress for client ccess nd Mngement IP ddress for dministrtor ccess while second dedicted NIC is configured with the VMwre Chnnel IP ddress. Deploying with multiple NICs provides the dvntge of redundncy nd lso removes the risk of single point of filure tht exists in single NIC configurtions. To configure using multiple NICs on ech server, see Multi-NIC Configurtion, on pge 23. Note vcenter Server Hertet does NOT out-of-the-ox support tems of NICs ut cn e configured to support temed NICs with dditionl configurtion steps when instlling with temed NICs present. See knowledge se rticle for more informtion out temed NICs. 20 VMwre, Inc.

21 Chpter 2 Implementtion Single NIC vcenter Server Hertet lso supports use of single NIC configured to perform ll three functions, providing the Principl (Pulic) IP ddress to users, the Mngement IP ddress, nd the VMwre Chnnel for dt trnsfer nd control. To configure using single NIC on ech server, see Single NIC Configurtion, on pge 24. Locl Are Network (LAN) When deployed in LAN environment, vcenter Server Hertet requires tht oth servers use the sme Principl (Pulic) IP ddress. Ech server lso requires VMwre Chnnel IP ddress nd Mngement IP ddress. Importnt vcenter Server Hertet will not ttempt to updte DNS nd therefore, the Administrtor must pre-populte the DNS server with entries for the new mngement nmes nd IP ddresses tht re to e used. Wide Are Network (WAN) vcenter Server Hertet supports sites with different sunets. In this scenrio, the Primry nd Secondry server in the vcenter Server Hertet Pir will require unique Principl (Pulic) IP ddresses in ech sunet nd unique VMwre Chnnel IP ddress in ech sunet for ech server. During Setup, select the Use different IP ddresses for Secondry (Recommended for DR secondry) nd specify the Principl (Pulic) IP ddresses of oth the Secondry server nd the Primry server. vcenter Server Hertet lso supports sites with the sme sunet. In this scenrio the vcenter Server Hertet shres single Principl (Pulic) IP ddress etween the Primry nd Secondry server ssigning it to the ctive server. Although the VMwre Chnnel ddresses should e unique within the sme sunet. During Setup, select the Use sme IP ddresses for Secondry (Recommended for HA secondry) on the Principl (Pulic) IP Address Configurtion pge nd specify the IP ddress to e shred y oth servers. WAN Requirements WAN deployments require the following: Persistent sttic routing configured for the chnnel connection(s) where routing is required One NIC minimum, two NICs (1 x Pulic nd 1 x Chnnel) re recommended At lest one Domin Controller t the Disster Recovery (DR) site VMwre, Inc. 21

22 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul If the Primry nd DR site uses the sme sunet: During instll, follow the steps for LAN or VLAN on the sme sunet Both servers in the vcenter Server Hertet pir use the sme Pulic IP ddress If the Primry nd DR site use different sunets: During instll, follow the steps for WAN Both servers in the vcenter Server Hertet pir require seprte Principl (Pulic) IP ddress nd VMwre Chnnel IP ddress Provide user ccount with rights to updte DNS using the DNSUpdte.exe utility provided s component of vcenter Server Hertet through vcenter Server Hertet Console Applictions > Tsks > User Accounts VMwre recommends integrting Microsoft DNS into AD so tht DNSUpdte.exe cn identify ll DNS Servers tht require updting At lest one Domin Controller t the DR site Refer to the following rticles in the VMwre Knowledge Bse: Knowledge se rticle Configuring DNS with VMwre vcenter Server Hertet in WAN Environment Knowledge se rticle Configuring vcenter Server Hertet to Updte BIND9 DNS Servers Deployed in WAN Bndwidth vcenter Server Hertet includes utomtic ndwidth optimiztion in WAN environments. This feture compresses dt trnsferred over the VMwre Chnnel, optimizing the trffic for low ndwidth connections cusing some dditionl CPU lod on the ctive server. Determine the ville ndwidth nd estimte the required volume of dt throughput to determine cceptle ltency for the throughput. Additionlly, the ndwidth cn ffect the required queue size to ccommodte the estimted volume of dt. VMwre recommends mking minimum of 1Mit of spre ndwidth ville to vcenter Server Hertet. Ltency Ltency hs direct effect on dt throughput. Ltency on the link should not fll elow the stndrd defined for T1 connection. Hertet Dignostics cn ssist in determining the ville ndwidth, required ndwidth, nd server worklod. For more informtion out Hertet Dignostics, contct VMwre Professionl Services. Network Interfce Crd (NIC) Configurtion vcenter Server Hertet supports the use of oth single NIC or multiple NIC configurtion on Primry nd Secondry servers. The numer of NICs present will determine how the NICs re configured. Importnt The Primry nd Secondry servers must hve the sme numer of NICs. 22 VMwre, Inc.

23 Chpter 2 Implementtion Multi-NIC Configurtion When Using multiple NICs, one NIC functions for client nd mngement ccess while second NIC functions s dedicted VMwre Chnnel. Primry Server The Primry server is configured with the following connections: A Principl (Pulic) network connection configured with sttic Principl (Pulic) IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. A Mngement IP connection using the sme sunet nd NIC s the Principl (Pulic) IP ddress, configured with sttic IP ddress in the sme sunet s the Principl (Pulic) IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. Note When deploying with multiple identities, using IP ddresses tht hve identicl prefixes my result in n error during switchover / filover. For more informtion, see VMwre KB Configuring mngement IP ddresses with the sme prefix s the pulic IP my prevent the proper IP from eing ssigned during switchover/filover. VMwre Chnnel connection(s) configured with sttic IP ddress in different sunet thn the Principl (Pulic) IP ddress or Mngement IP ddress with different IP ddress thn the Secondry server chnnel NIC, nd network msk. No gtewy or DNS server ddress is configured. NetBIOS will e disled during the instlltion process to prevent server nme conflicts. The Register this connection's ddresses in DNS check ox must e clered on ll connections prior to instlling vcenter Server Hertet. Secondry Server The Secondry server must hve the sme numer of NICs s the Primry server nd is configured s follows: A Principl (Pulic) connection configured with sttic IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. Note If deploying in WAN, the Principl (Pulic) IP ddress of the Secondry server my e in different sunet thn the Primry server. A Mngement IP connection using the sme sunet s the Secondry server's Principl (Pulic) IP ddress, configured using sttic IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. Note When deploying with multiple identities, using IP ddresses tht hve identicl prefixes my result in n error during switchover / filover. For more informtion, see VMwre KB Configuring mngement IP ddresses with the sme prefix s the pulic IP my prevent the proper IP from eing ssigned during switchover/filover. VMwre Chnnel network connection(s) configured on seprte dedicted NIC with sttic IP ddress in different sunet thn the Secondry Principl (Pulic) IP ddress or Mngement IP ddress nd with different IP ddress thn the Primry server's VMwre Chnnel NIC nd network msk. No gtewy ddress or DNS server ddress is configured. NetBIOS will e disled during the instlltion process to prevent server nme conflicts. The Register this connection's ddresses in DNS check ox must e clered on ll connections prior to instlling vcenter Server Hertet. VMwre, Inc. 23

24 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul Single NIC Configurtion Configuring vcenter Server Hertet using single NIC requires tht ll three functions (Client ccess, Mngement ccess, nd Chnnel opertions) use the sme physicl or virtul NIC. Primry Server The Primry server requires single NIC configured with the following IP ddresses: A Principl (Pulic) IP ddress - configured using sttic IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. A Mngement IP ddress - configured on the sme NIC s the Principl (Pulic) IP ddress with unique sttic IP ddress in the sme sunet s the Principl (Pulic) IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. Note When deploying with multiple identities, using IP ddresses tht hve identicl prefixes my result in n error during switchover / filover. For more informtion, see VMwre KB Configuring mngement IP ddresses with the sme prefix s the pulic IP my prevent the proper IP from eing ssigned during switchover/filover. A VMwre Chnnel IP ddress - configured on the sme NIC s the Principl (Pulic) IP ddress nd Mngement IP ddress, configured with sttic IP ddress in the sme or different sunet thn the Principl (Pulic) IP ddress or Mngement IP ddress, nd network msk. No gtewy ddress or DNS server ddress is configured. NetBIOS will e disled during the instlltion process to prevent server nme conflicts. The Register this connection's ddresses in DNS check ox must e clered prior to instlling vcenter Server Hertet. Secondry Server The Secondry server must hve the sme numer of NICs s the Primry server nd e configured s follows: A Mngement IP ddress - configured on the sme NIC s the VMwre Chnnel ddress with unique sttic IP ddress in the sme sunet s the Principl (Pulic) IP ddress, network msk, gtewy ddress, preferred DNS server ddress, nd secondry (if pplicle) DNS server ddress. Note When deploying with multiple identities, using IP ddresses tht hve identicl prefixes my result in n error during switchover / filover. For more informtion, see VMwre KB Configuring mngement IP ddresses with the sme prefix s the pulic IP my prevent the proper IP from eing ssigned during switchover/filover. A VMwre Chnnel IP ddress - configured on the sme NIC s the Mngement IP ddress with sttic IP ddress in the sme or different sunet thn the Mngement IP ddress, nd the network msk. No gtewy or DNS server ddress is configured. NetBIOS will e disled during the instlltion process to prevent server nme conflicts. The Register this connection's ddresses in DNS check ox must e clered prior to instlling vcenter Server Hertet. Anti-Mlwre Recommendtions Consult with nd implement the dvice of your nti-mlwre provider, s VMwre guidelines often follow these recommendtions. Consult the VMwre Knowledge Bse for up to dte informtion on specific nit-mlwre products. 24 VMwre, Inc.

25 Chpter 2 Implementtion Do not use file level nti-mlwre to protect ppliction server dtses, such s MS SQL Server dtses. The nture of dtse contents cn cuse flse positives in mlwre detection, leding to filed dtse pplictions, dt integrity errors, nd performnce degrdtion. VMwre recommends tht when implementing vcenter Server Hertet, you do not replicte file level nti-mlwre temp files using vcenter Server Hertet. The file level nti-mlwre softwre running on the Primry server must e the sme s the softwre tht runs on the Secondry server. In ddition, the sme file level nti-mlwre must run during oth ctive nd pssive roles. Configure file level nti-mlwre to use the Mngement IP ddress on the pssive server for mlwre definition updtes. If this is not possile, mnully updte mlwre definitions on the pssive server. Exclude the following VMwre directories from file level nti-mlwre scns (C:\Progrm Files\VMwre\VMwre vcenter Server Hertet\ is the defult instlltion directory): C:\Progrm Files\VMwre\VMwre vcenter Server Hertet\r2\logs C:\Progrm Files\VMwre\VMwre vcenter Server Hertet\r2\log Any configurtion chnges mde to file level nti-mlwre product on one server (such s exclusions) must e mde on the other server s well. vcenter Server Hertet does not replicte this informtion. Deployment Options Summry Tle 2-1 provides possile deployment options descried in this section. Tle 2-1. Instlltion Options Deployment Architecture Network NICS Clone Technique Component LAN WAN Single Multiple Prior to Instlltion vcenter Server w/sql Locl vcenter Server w/sql Remote vcenter Server Only Component Only Virtul to Virtul X X X X X X X X X Physicl to Virtul X X X X X X X X X Note Instlltion using the Instll Clone technique is not supported when performing Unttended Instlltions. VMwre, Inc. 25

26 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul 26 VMwre, Inc.

27 Instlling vcenter Server Hertet 3 This chpter discusses the instlltion process used to implement vcenter Server Hertet on Windows Server 2008 when the Secondry server is virtul. Prior to instlling vcenter Server Hertet, you must identify the deployment options you wnt. The instlltion process requires you to select options throughout the procedure to chieve your configurtion gols. Importnt Before inititing the instlltion of vcenter Server Hertet, ensure tht the Primry server is ssigned the intended Pulic nme. After selecting implementtion options, egin the instlltion process. During the instlltion process, vcenter Server Hertet performs vriety of checks to ensure the server meets the minimum requirements for successful instlltion. Should the server fil one of the checks, criticl stop or wrning messge ppers. Refer to the Appendix A, Setup Error Messges, on pge 43 in this guide for list of the checks nd n explntion of the messges. You must resolve criticl stops efore you cn proceed with setup. This chpter includes the following topics: Primry Server, on pge 27 Secondry Server, on pge 33 Post Instlltion Configurtion, on pge 36 Primry Server Procedure 1 Hving verified ll of the environmentl prerequisites re met, downlod the vcenter Server Hertet self-extrcting file to n pproprite loction on the Primry server. 2 Open Network Connections, right-click the VMwre Chnnel network connection nd select Properties. 3 Select Internet Protocol (TCP/IP) nd click Properties. 4 Click Advnced, select the DNS t, nd cler the Register this connection s ddresses in DNS check ox. If using multiple NICs click OK three times to close the dilogs nd continue with Step 5. If using single NIC, go to Step 8. 5 Right-click the Principl (Pulic) network connection nd select Properties. 6 Select Internet Protocol (TCP/IP) nd click Properties. 7 Click Advnced, select the WINS t nd select Disle NetBIOS over TCP/IP. Select the DNS t, nd cler the Register this connection s ddresses in DNS check ox. Click OK three times to close the dilogs. VMwre, Inc. 27

28 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul 8 Configure the Mngement IP ddress on the Principl (Pulic) NIC. c Right-click the network connection nd select Properties. Select Internet Protocol (TCP/IP) nd click Properties. Click Advnced, select the IP Settings t, nd in the IP ddresses pne, nd enter the Mngement IP ddress. Click OK three times to close the dilogs. Importnt When deploying with multiple identities, using IP ddresses tht hve identicl prefixes my result in n error during switchover / filover. Exmple: If the Pulic (Principl) IP is configured with: Plese void configuring with ny x Mngement IPs, for exmple: or Configuring the Mngement IPs s shown ove ( x) my result in n error during switchover / filover. To void this issue, configure Mngement IPs with non-identicl prefix, for exmple: or You hve the following options: If protecting vcenter Server 5.0 continue with Step 10. If protecting vcenter Server 4.0, 4.1, or 5.1, go to Step Nvigte to Strt > Administrtive Tools > Services to lunch the Service Control Mnger. 11 Select the following services nd set them to Mnul. VMwre VirtulCenter Server VMwre vsphere Profile-Drive Storge vcenter Inventory Service VMwre VirtulCenter Mngement Weservices Note During the instlltion process, vcenter Server Hertet will instll its own instnce of Tomct Weservices independent from vcenter Server. 12 Clone the Primry server using either VMwre vcenter Converter, vcenter virtul mchine cloning, or nother third-prty utility to crete cloned imge of the Primry server. VMwre recommends tht you renme the server during the cloning process if possile. Do not strt the cloned server. vcenter Server Hertet is instlled on oth the Primry nd Secondry server of vcenter Server Hertet Pir. Instlltion of vcenter Server Hertet egins on the Primry server. 13 Doule-click the self-extrcting file to initite the instlltion process on the Primry server. The Setup Introduction dilog ppers. Review the informtion nd click OK. Importnt If you click Exit fter Setup hs strted, you re prompted to sve your settings. When you run Setup.exe lter, you will e sked if you wnt to use the previously sved configurtion. 14 The WinZip Self-Extrctor dilog ppers. Click Setup to continue. 28 VMwre, Inc.

29 Chpter 3 Instlling vcenter Server Hertet 15 The Setup Type pge ppers. Becuse this is new instlltion of vcenter Server Hertet, select Instll VMwre vcenter Server Hertet nd click Next. The Server Identity pge is displyed. Note The left pne of ech pge in the Setup wizrd provides informtion out the setup process. 16 Select the identity of the server on the Server Identity pge. Select Primry s the server identity nd click Next. The VMwre End User License Agreement pge is displyed. Importnt If.Net 2.0 SP2 is not currently instlled on the server, vcenter Server Hertet Setup instlls this required component, tking some dditionl time during the instlltion process. 17 Red the license greement crefully nd select I ccept terms of the License Agreement. Click Next. The License Configurtion pge is displyed. 18 vcenter Server Hertet prompts you to enter vlid seril numer. If you do not enter vlid seril numer, vcenter Server Hertet instlls in the evlution mode. Click Add to enter vlid seril numer for production mode or click Next to instll in the evlution mode. The Select Topology pge is displyed. 19 Select LAN or WAN for the intended network topology. Click Next. The Deployment Option pge is displyed. 20 On the Deployment Option pge, select Secondry Server is Virtul, then click Next. The Instlltion Pths pge is displyed. 21 Configure the instlltion pths. The defult instlltion loction is C:\Progrm Files\VMwre\VMwre vcenter Server Hertet, ut cn e chnged y mnully typing pth to nother instll loction. Alterntively, click Browse to select loction. Select Crete icons on Desktop nd click Next. Importnt The pth of the VMwre instlltion folder cnnot contin Unicode chrcters. If VMwre vcenter Server Hertet is instlled in folder tht hs pth contining Unicode chrcters, it will cuse the VMwre vcenter Server Hertet service to not strt. The pth of the VMwre instlltion folder cn only contin lower nd upper cse letters A to Z, digits from 0 to 9, nd the following specil chrcters: spce \ _ - ( ). : Additionlly, VMwre vcenter Server Hertet does not support file or folder nmes ending with period. or spce. If using single NIC, go to Step 23. If using multiple NICs, continue with Step 22. The Chnnel Adpter Identifiction pge is displyed. VMwre, Inc. 29

30 Instlltion nd Upgrde on Windows Server 2008 When the Secondry Server is Virtul 22 Identify the network dpter(s) for use in the VMwre Chnnel on the Chnnel Adpter Identifiction pge. Select the network dpters (NICs) for the VMwre Chnnel from the list. Click the dpter nme to disply the selected NIC properties in the lower pne. You must select t lest one NIC to proceed with the instlltion. If no NICs re ville, click Open Network Connections to review the network configurtion of your mchine nd verify tht you hve the correct numer of NICs instlled. After selecting the pproprite NIC, click Next. Importnt Only one chnnel cn e configured for ech NIC. To configure more thn one chnnel you must identify more thn one NIC. A disled NIC does not pper in this list. Enle the NIC to disply it. If NIC is disconnected, its IP ddresses do not pper in the lower pne. The VMwre Chnnel IP Configurtion pge is displyed. 23 The VMwre Chnnel IP Configurtion pge prompts you to configure the VMwre Chnnel(s) IP network ddresses. Click Add for ech ville chnnel connection. For the Primry server, select from drop-down menu tht lists ll locl IP ddresses. Type the reciprocl IP ddress on the Secondry server into the IP Address On Secondry text ox. Click OK. Repet this step for dditionl NICs. Importnt If using multiple NICs, you must specify ll VMwre Chnnel IP ddresses in sunets outside of the norml Principl (Pulic) IP ddressing schem so tht VMwre Chnnel trffic routing uses the VMwre Chnnel network crd rther thn the Principl (Pulic) network crd. You will receive wrning messge tht the Secondry server cnnot e contcted. Disregrd the wrning nd click No to proceed. 24 Review nd djust, if necessry, the defult chnnel port. Click Next. If using multiple NICs, continue with Step 25. If using single NIC, go to Step 26. Importnt When the implementtion spns multiple sites with firewlls etween the servers, configure the firewlls to llow trffic to pss through the defult chnnel port or the mnully configured chnnel port. See Configure Firewlls, on pge 37 for dditionl informtion. The Pulic Adpter Identifiction pge is displyed. 25 Select the Principl (Pulic) NIC(s). The IP ddress informtion is displyed for ech NIC. Click Next. The Principl (Pulic) IP Address Configurtion pge is displyed. 26 For LAN instlltion or sme sunet WAN instlls, select Use sme IP ddresses for Secondry (Recommended for HA secondry) or when instlling in WAN with different sunets, select Use different IP ddresses for Secondry (Recommended for DR secondry). 27 Click Add to specify the Principl (Pulic) IP ddress in LAN or sme sunet WAN. When instlling in WAN with different sunets, specify the Principl (Pulic) IP ddresses of oth the Primry nd Secondry servers. Click Next. When the Principl (Pulic) ddresses on the Secondry server re different from those on the Primry server, vcenter Server Hertet must perform dditionl tsks during filover or switchover. These dditionl tsks require clients to chnge their resolution of the ctive server to different IP ddress nd requires tht vcenter Server Hertet updte the DNS entries for the ctive server cross the enterprise. Such updtes require the credentils for domin dministrtors (or n ccount with equivlent rights). Type the Domin Nme, domin dministrtor Usernme nd Pssword in the respective text oxes nd click Next. The Mngement IP Address Configurtion pge is displyed. 30 VMwre, Inc.