Privacy Policy Toyota Du Maroc is Committed to Respecting Your Privacy

Transcription

1 Privacy Plicy Tyta Du Marc is Cmmitted t Respecting Yur Privacy Tyta Du Marc is cmmitted t prtecting yur persnal infrmatin and cmplying with relevant laws including, withut limitatin, the General Data Prtectin Regulatins ( GDPR ). This plicy details hw Tyta Du Marc cllects, hlds, stres and disclses yur persnal infrmatin that is held via yur interface with Tyta Du Marc and its website ( TDM Website ). Please read this Privacy Plicy (tgether with any ther privacy plicy Tyta Du Marc may prvide t yu n specific ccasins where Tyta Du Marc are cllecting r prcessing yur persnal details) carefully t understand Tyta Du Marc s apprach twards data prtectin. By visiting the TDM Website and pting-in t receive infrmatin regarding Tyta Du Marc, its business and activities, and agreeing t deal with any enquiries yu may have in respect f Tyta Du Marc, yu accept and cnsent t the practices described in this Privacy Plicy. The cllecting r prcessing f yur persnal data is based n current legislatin, ur legitimate interest in reviewing and prmting ur services, and, if applicable, any existing cntractual relatinship we may have with yu. Wh Cllects Yur Infrmatin via the TDM Website? The TDM Website is wned and perated by Tyta Du Marc, registered in Casablanca under cmpany number and whse registered ffice is Rute côtière 111, KM11,5 QI Sidi Bernussi - Zenata CP ( Cmpany ). Any infrmatin cllected via the TDM Website is cllected and prcessed by the Cmpany n behalf f Tyta Du Marc in accrdance with this Privacy Plicy. Fr the purpse f the GDPR, the data cntrller is the Cmpany. Infrmatin Cllected Abut Yu Tyta Du Marc cllects persnal infrmatin abut yu t infrm yu and prvide yu with infrmatin regarding Tyta Du Marc, its business and activities and t deal with any enquiries yu may have in respect f Tyta Du Marc. Tyta Du Marc may cllect the fllwing types f infrmatin abut yu: Frename(s) and surname; -1-

2 address; Telephne number; Pstal address; and IP address based n the TDM Website ckies. Yu may prvide infrmatin abut yurself by filling in the enquiry frm n the TDM Website, by crrespnding with Tyta Du Marc by any f the fllwing methds: the cntact address made available n the TDM Website, when yu register t receive Tyta Du Marc newsletters, by subscribing t Tyta Du Marc s infrmatinal pst, participating in ther scial media activities made available via the TDM Website, participating in any custmer surveys r, when yu reprt a prblem with the TDM Website r make any frm f enquiry. Infrmatin cllected abut yu via the TDM Website. With regard t each f yur visits t the TDM Website, the fllwing infrmatin may be autmatically cllected by Tyta Du Marc using an autmated data analytics tl t recrd and analyse hw visitrs use ur website: technical infrmatin, including the internet prtcl (IP) address used t cnnect yur cmputer t the internet, brwser type and versin, time zne setting, brwser plug-in types and versins, perating system and platfrm; and infrmatin abut yur visit, including the full Unifrm Resurce Lcatrs (URL) clickstream t, thrugh and frm the TDM Website (including date and time); pages yu viewed; page respnse times, dwnlad errrs, length f visits t certain pages, page interactin infrmatin (such as scrlling, clicks, and muse-vers), and methds used t brwse away frm the page and any phne number used t call any Tyta Du Marc cntact number. We may als use website visitr statistical data t analyse trends and demgraphics f Tyta Du Marc s visitrs. Please nte that we d nt assign each visitr an individual prfile. Infrmatin received frm ther surces. Tyta Du Marc may receive infrmatin abut yu if yu use any ther websites perated by an Tyta Du Marc business, r any service prvided by Tyta Du Marc. Tyta Du Marc wrks clsely with third parties (including, fr example, business partners, sub-cntractrs in technical, payment and delivery services, advertising netwrks, analytics prviders, search infrmatin prviders, credit reference agencies, custmer survey prviders) and may receive infrmatin abut yu frm them. Uses Made f the Infrmatin Tyta Du Marc uses persnal infrmatin cllected abut yu in the fllwing ways: -2-

3 fr internal recrd keeping and administratin; t identify yu when yu cntact Tyta Du Marc; t prvide yu with the infrmatin and services yu request via the TDM Website (including withut limitatin news items, marketing cllateral, infrmatin and updates abut the Tyta Du Marc); t be shared with Tyta Du Marc businesses; t prvide yu with infrmatin abut gds r services which may interest yu; t prvide yu with infrmatin abut gds, prducts and services similar t thse yu may have already expressed an interest in r enquired abut; t perfrm and analyse the results f custmer surveys and feedback abut Tyta Du Marc, including but nt limited t being cmbined with infrmatin gathered frm ther survey participants; t allw yu t be cntacted by third parties wh carry ut custmer surveys and feedback abut Tyta Du Marc (when yu cnsent t the same); t ntify yu abut changes t the TDM Website s service; t address and reslve any enquires yu may have raised via the TDM Website; and/r t ensure cntent frm the TDM Website is presented in the mst effective manner fr yu and fr yur cmputer. Tyta Du Marc uses infrmatin cllected by the TDM Website fr the fllwing: t administer the TDM Website and fr internal peratins, including trubleshting, data analysis, testing, research, statistical and survey purpses; t imprve the TDM Website t ensure cntent is presented in the mst effective manner fr yu and fr yur cmputer; t allw yu t participate in interactive features f the TDM Website, when yu chse t d s; as part f effrts t keep the TDM Website safe and secure; t measure r understand the effectiveness f prmtinal and marketing activities, and t deliver relevant prmtinal and marketing activities t yu; and/r t make suggestins and recmmendatins t yu and ther users f the TDM Website abut gds r services which may interest yu r them. Infrmatin that Tyta Du Marc receives frm ther surces. -3-

4 Infrmatin frm ther surces may be cmbined with infrmatin yu prvide and infrmatin cllected abut yu. This infrmatin and the cmbined infrmatin may be used fr the purpses set ut abve (depending n the types f infrmatin received). In particular, statistics arund pening and clicks using industry standard technlgies (including clear gifs) may be cllected t help mnitr yur respnse t Tyta Du Marc e-newsletters and t imprve these e-newsletters. Hw Will We Cntact Yu Tyta Du Marc and its third party service prviders (e.g. marketing fulfillment agencies and the like) as applicable may cntact yu by pst, telephne, and/r text message unless therwise instructed by yu. Disclsure f Yur Infrmatin Yur persnal infrmatin will nt be sld, distributed r leased t third parties (except as nted in this Privacy Plicy) t use fr their wn purpses unless yu give yur permissin r there is a legal requirement t d s. Hwever, yu agree and cnsent that: Yur persnal infrmatin may be shared with any Tyta Du Marc business. In particular, if yu submit an enquiry using the enquiry frm available n the TDM Website, yur enquiry and any persnal infrmatin yu prvide in it will be sent t the relevant Tyta Du Marc business(es) (based n the enquiry criteria yu select). Yur persnal infrmatin may then be held by such an Tyta Du Marc business(es) as part f its enquiry / custmer database. Yur persnal infrmatin may be shared with selected third parties including: Marketing services prviders t deliver e-newsletter and updates; Market research businesses r similar rganisatins fr the undertaking and analysis f custmer surveys and feedback; Business partners, suppliers and sub-cntractrs wh perfrm services n behalf f Tyta Du Marc; and Analytics and search engine prviders wh assist in the imprvement and ptimisatin f the TDM Website. Yur persnal infrmatin may be disclsed t third parties: In the event any business f Tyta Du Marc sells r buys any business r assets, in which case yur persnal data may be disclsed t the prspective seller r buyer f such business r assets; -4-

5 If an Tyta Du Marc business r substantially all f its assets are acquired by a third party, in which case persnal data held by it abut its custmers will be ne f the transferred assets; If there is a duty t disclse r share yur persnal data in rder t cmply with any legal bligatin, r in rder t enfrce r apply the TDM Website s Terms f Use and ther agreements; r t prtect the rights, prperty, r safety f any Tyta Du Marc business, custmers, r thers. This includes withut limitatin exchanging infrmatin with ther cmpanies and rganisatins fr the purpses f fraud prtectin and credit risk reductin. Where Yur Persnal Data is Stred and Data Transfers The data cllected frm yu via the TDM Website will be initially stred n servers currently lcated in the United States f America. In rder t prvide yu with ur services, we may need t transfer yur persnal infrmatin t lcatins utside f the jurisdictin in which yu prvide it. If yu are based within the Eurpean Ecnmic Area ( EEA ), please nte that yur persnal infrmatin may need t be transferred t, and stred at, a destinatin utside the EEA. It may als be prcessed by staff perating utside the EEA, wh wrk fr any Tyta Du Marc internatinal rganisatin r fr ne f its suppliers. In accrdance with the GDPR, we will nly transfer yur data utside f the EEA if: the cuntry t which we are transferring yur data has been apprved by a decisin f the Eurpean Cmmissin as having adequate levels f prtectin fr data subjects rights and freedms (Please see the fllwing link fr the latest list f apprved cuntries: we have apprpriate safeguards in place t ensure that yur data is prtected (see mre n this belw); we have yur explicit cnsent t the prpsed data transfer after being infrmed f any ptential risks; r the transfer is necessary fr ne f the ther reasns under the GDPR, including t allw us t perfrm any cntracts we have with yu, t prtect yur interests, and in limited cases, fr ur legitimate interest. By prviding yur persnal data t the TDM Website, yu agree t this transfer, string r prcessing. The Cmpany will take all steps reasnably necessary t ensure yur data is treated securely, t prevent unauthrised access r disclsure and in accrdance with this privacy plicy. This may include string yur data using AES 128bit database encryptin. Unfrtunately, the transmissin f infrmatin via the internet is nt cmpletely secure. Althugh all steps reasnably necessary will be taken t prtect yur persnal data, the security f yur data transmitted t the TDM Website cannt be guaranteed; any such -5-

6 transmissin is at yur wn risk. Infrmatin submitted via the TDM Website is nrmally unprtected until it reaches the Cmpany. Users are requested nt t send cnfidential details r credit card numbers, fr example, by r the enquiry frm. Once yur infrmatin is received, strict prcedures and security features will be used t try t prevent unauthrised access. Fr Hw Lng is Yur Persnal Infrmatin Kept? The time perid fr which yur infrmatin is kept varies accrding t what yur infrmatin is used fr. In sme cases there are legal r regulatry requirements t keep data fr a minimum perid. Unless there is a specific legal requirement t keep the infrmatin, it will be retained fr n lnger than is necessary fr the purpses fr which the data was cllected r fr which it is t be further prcessed. Infrmatin abut yur visits t the TDM Website will be stred by us fr at least three years frm the date f ur last interactin with yu and in cmpliance with ur bligatins under the GDPR. In the event that we prvide any services t yu, yur relevant persnal infrmatin will be retained fr at least six years frm the date f ur last interactin with yu and in cmpliance with ur bligatins under the GDPR. At any time yu can ask fr yur stred infrmatin t be deleted frm the Cmpany s database using the cntact details belw. Hwever, sme f yur infrmatin may be retained in sme circumstances, such as t reslve disputes, trublesht prblems, enfrce terms and cnditins r as required by regulatrs. Further, in sme circumstances such infrmatin is never entirely remved frm databases due t technical cnstraints and systems back-ups. Cnfidentiality We have implemented apprpriate infrmatin security plicies, rules and technical measures t prtect the persnal infrmatin that we have under ur cntrl frm unauthrised access, imprper use r disclsure, unauthrised mdificatin and unlawful destructin r accidental lss. All f ur emplyees, partners, cnsultants, wrkers and data prcessrs (i.e. thse wh prcess yur persnal infrmatin n ur behalf), wh have access t, and are assciated with the prcessing f persnal infrmatin, are bliged t respect the cnfidentiality f such persnal infrmatin. Yur Rights Yu have the fllwing rights in relatin t the persnal infrmatin held and prcessed by Tyta Du Marc: Yu have the right t access yur persnal infrmatin ACCESS yu can request access t yur persnal infrmatin and further details abut hw it is handled. -6-

7 Yu have the right t rectify yur persnal infrmatin RECTIFY - if the persnal infrmatin we hld abut yu is inaccurate r incmplete, yu are entitled t request t have it rectified. Yu have the right t request yur persnal infrmatin is erased ERASURE - yu can ask us t delete r remve yur persnal infrmatin where the prcessing is nt necessary fr the legitimate interests f Tyta Du Marc. Yu have the right t restrict prcessing r bject t the prcessing f yur persnal data OBJECTION - yu have the right t bject t r restrict the prcessing f yur persnal infrmatin unless the prcessing f yur persnal infrmatin is necessary fr the legitimate interests f Tyta Du Marc. Yu have the right t data prtability Yu have the right, in certain circumstances, t btain persnal infrmatin yu've prvided us with (in a structured, cmmnly used and machine readable frmat) and t reuse it elsewhere r t ask us t transfer this t a third party f yur chice. Yu have the right t withdraw yur cnsent At any time yu have the right t withdraw yur cnsent fr us t prcess yur persnal infrmatin. Yu will be infrmed (befre cllecting yur data) if yur data is intended t be used fr marketing purpses r t be disclsed t any third party fr such purpses. Yu can exercise yur right t prevent such prcessing by checking certain bxes n the enquiry frm used t cllect yur data. Yu can als exercise the right at any time by cntacting Tyta Du Marc at inf@tyta.c.ma. When yu fill in a frm n the TDM Website (fr example, the enquiry frm), yu must use any check bxes t indicate yur preferences regarding use f yur infrmatin and/r d nt prvide the relevant infrmatin. If yu d nt want yur data t be used in this way, r fr yur details t be passed n t third parties fr marketing purpses, please ensure yu indicate this using the relevant bx. Hwever, please nte if yu d nt prvide all r crrect infrmatin requested, it may nt pssible t prvide yu with the relevant infrmatin and/r services. Yu have the right t ldge a cmplaint If yu have a cmplaint r cncern abut ur privacy practices r hw we have used r prcessed yur persnal infrmatin, yu can reprt it t the relevant GDPR supervisry authrity in yur jurisdictin. Please nte that sme f the rights listed abve may be limited where we have an verriding interest r legal bligatin t cntinue t prcess yur persnal data r nt disclse the same. -7-

8 Ckies Ckies are text files cntaining small amunts f infrmatin which are dwn laded t yur cmputer when yu visit a website and are used t distinguish yur device but cannt identify yu persnally. The TDM Website uses ckies t distinguish yu frm ther users f the TDM Website. This helps prvide yu with a gd experience when yu brwse the TDM Website and als allws imprvements t be made t the TDM Website. Fr detailed infrmatin n the ckies used and the purpses fr which they are used, managed and deleted, please refer t the TDM Website s Ckie plicy. Third-party Sites and Spnsrs The TDM Website may cntain links t and frm the websites f ther businesses f Tyta Du Marc, partner netwrks, advertisers and affiliates. If yu fllw a link t any f these websites, please nte these websites have their wn privacy plicies and the Cmpany des nt accept any respnsibility r liability fr these websites r plicies. Please check these plicies befre yu submit any persnal data t these websites. Access t Infrmatin The GDPR gives yu the right t access infrmatin held abut yu. Fr mre infrmatin abut this right please see the Infrmatin Cmmissiner s Office website at Children s Privacy Tyta Du Marc des nt knwingly cllect the infrmatin f, r make cntact with, children, including t participate in custmer research activities. If yu are aged 18 r under, please get yur parent/guardian s permissin befre yu prvide any persnal infrmatin via the TDM Website. Users aged 18 r under withut such cnsent are nt allwed t prvide us with persnal infrmatin. Changes t this Privacy Plicy We reserve the right t change this Privacy Plicy at any time, and we may als make changes in rder t cmply with changes in applicable laws and regulatins. Where apprpriate, we will ntify yu f significant changes t this Privacy Plicy by , hwever we encurage yu t check back frequently t btain the latest cpy f Tyta Du Marc s Privacy Plicy. In -8-

9 the event that it is necessary t prcess yur persnal data fr a different purpse than the nes mentined abve, we will infrm yu in advance. This Privacy Plicy des nt verride any applicable natinal data privacy laws and regulatins in cuntries where the Cmpany perates. Cntact Us Questins, cmments and requests regarding this Privacy Plicy are welcmed and shuld be addressed t inf@tyta.c.ma. Date f plicy: 24 May,