4C - Safe Operations Theme

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1 4C - Safe Operations Theme Calamity Abatement Support in Flanders (Belgium) Ir. Dierik Vermeir ALSIC BVBA Piet Creemers W&Z NV

2 Goal of the Presentation Calamity Abatement Support (CAS) System 2

3 Working Area and its Complexity RIS-Scheldemond Waterwegen en Zeekanaal nv Nv De Scheepvaart MET Walloon Region 3

4 FlaRIS Flanders RIS Waterwegen en Zeekanaal NV RIS Evergem nv De Scheepvaart RIS Hasselt 4

5 Waterway Infrastructure I

6 Incident Calamity I 6

7 Incident Calamity II 7

8 Goals Calamity Abatement Support Register and enrich Provide Calamity a single Information Window for CAS using Operators RIS 24 hours / day Inform Rescue Services Single through Point different of Contact Communication Channels: Phone, SMS,... Register & Inform Emergency Services during Incident/Calamity Geographical redundant CAS Inform Skippers Application by RIS Sites (Evergem & Hasselt) Follow up Calamity EU Progress Project Standards in the Field Integration Inform Skippers and Register Rescue Services & Inform when Emergency the Situation has Services returned during to Normal Incident/Calamity 8

9 Challenges Calamity Abatement Support Regulations vary between different Authorities Complex Waterway Network Dense Traffic Situation Many Cross Border Connections Netherlands, France, Sea 9

10 Solution Calamity Abatement Support Provide a single Window for CAS Operators 24 hours / day days / year Single Point of Contact Geographical redundant CAS Application Sites (Evergem & Hasselt) EU Project Standards Integration Register & Inform Emergency Services during Incident/Calamity Regulations vary between different Authorities Complex Waterway Network Dense Traffic Situation Many Cross Border Connections Netherlands, France, Sea 10

11 What is Based on the 4 RIS Key Technologies ICT Web Application Provides Workflow Mechanism CAS Functionalities C@LRIS Web Application 11

12 4 RIS Key Technologies Based on the 4 RIS Key Technologies ICT Web Application Provides Workflow Mechanism CAS Functionalities C@LRIS Web Application 12

13 RIS RIS Key provides Technologies additional versus information RIS Services 13

14 & RIS RIS Index Provides unique code for waterway objects (bridges, locks) Used in RIS technologies (Nts, Inland ECDIS) Geographic mapping of RIS Index Objects and Emergency Services Used in Registrations & Calamities in & Automatically identifying responsable people 14

15 Vessel Tracking & Tracing Inland AIS Automatic Identification System Standardized Procedure for Automatic Exchange of Nautical Data between Ships & Shore installations FlaRIS provides sending messages to AIS network Positioning Technology, Not Hindered by Waterway Obstacles 15

16 & RIS Send NOT_Emergency Send NOT Emergency Messages to the Inland AIS Network Choose the destination RIS centre 16

17 Visualization of RIS Information Uses Electronical Chart Display Information System Technology Notice to Skippers Ship and Voyage Information via FlaRIS Inland AIS Information Integrates with RIS Index ABBA Presentation & Monitoring of Water Levels 17

18 Notice to Skippers - NtS Flemish Website Implementation of NtS Messages NtS = XML Documents following European Standard Third parties can retrieve Messages Web Services & FTP NtS Messages are translatable to any Language 18

19 & RIS Send NtS message Send NtS messages to NtS Server Create NtS message easily & based on Calamity Data Add additional information to NtS message where needed 19

20 Electronic Ship Reporting Int. - ERI FlaRIS Info Safety Info Voyage Info Cargo Info Blue Cones Persons on Board 20

21 Videowall 1) NtS (applicable) 2) AIS (positions) 3) ERI(NOT)-info 4) Inland ECDIS 5 AIS ERINOT 4 5) Hydro NtS 4 Fla_REF FlaRIS On the field 1) Receive calamity 2) Get information: Hydro (water level), FlaRIS (ship, crew, goods, reference data,...) 5 Hydro 2 C@LRIS ) Inform people / neighbouring RIS centers 4) Inform skippers (via RIS & VHF) 5) Keep people up-to-date + strategic overview 6) Close calamity 63 NOT_Emergency.xml Ir. Dierik Vermeir Piet Creemers 21

22 ICT & Web Application Based on the 4 RIS Key Technologies ICT Web Application Provides Workflow Mechanism CAS Functionalities C@LRIS Web Application 22

23 ICT Communication & Data Exchange I VHF RIS Internal FAX C@LRIS Telephone & SMS FlaRIS CAS External 23

24 ICT Communication & Data Exchange II Web Services AIS Network FTP Server EPABX Server SMS Modem 24

25 Fail back technology Network Backbone Operator connects to Evergem Other server takes over Hasselt Skipper calls Tollfree number Other EPABX takes over Toll Free Number 25

26 Provides Workflow Mechanism Based on the 4 RIS Key Technologies ICT Web Application Provides Workflow Mechanism CAS Functionalities C@LRIS Web Application 26

27 Workflow Workflow in every Phase of Calamity Abatement Registrations = daily Events, possible Accidents & Incidents Workflow Registration Escalation Calamity Calamities = Accidents, Incidents & require Immediate Actions 27

28 Registration Collect info General workflow Escalate to Calamity Calamity Alert & Standby Verify Situation Send Warning Respond adequately Recover and return to normal Close and archive Data Warning Recovery 28

29 Emergency Plan Conceptual I Emergency plan defines: steps to undertake people to contact during calamity Emergency plans exist in paperschematic format Different Types of emergency plans 29

30 Emergency Plan Conceptual II 30

31 Emergency Plan Conceptual III 31

32 CAS Functionalities Based on the 4 RIS Key Technologies ICT Web Application Provides Workflow Mechanism CAS Functionalities C@LRIS Web Application 32

33 CAS Functionalities Inform Register Consult Manage & keep Contact Information up to date Automated & Manual Tasks Registration Portal Overview Electronic Emergency Plans Send messages to RIS Calamity Interact with RIS Technologies 33

34 Concepts Communication Electronic Emergency Plan... Registration Inform Calamity

35 Portal Provides a quick Overview to CAS Personnel for: Ongoing Registrations Ongoing Calamities Communications Overview Personal Task List Telephone State, Logged on Operators,... Calamity & Registration Charts 35

36 Registration 1. Person calls Operator 2. Adds Registration 3. Fills in Registration Information 4. Edits Information 36

37 Escalate Registration to Calamity 1. Person calls Operator 2. Escalates Registration to Calamity 3. Registration Information is copied to a New Calamity 4. Edits Calamity Information 37

38 Electronic Emergency Plan Provides different Actions for each Type of Calamity or Registrations (Fire, Collision, Pollution,...) Step in the Workflow (Verification, Warning,...) Area in the Authority region Facilitates the assigment of Tasks based on Role Contact 38

39 GARS Guard Alert Registration System 39

40 Alert & Standby procedures Automatically alert many Contacts Allows to contact important People manually Confirmation via , SMS and Interactive Voice Response (IVR) is automatically registered Customizable Settings for every Procedure Type and Contact 40

41 Contacts Preset in the Web Application Manage & keep up to date Time Schedules Backup Contacts Used for Communications Contact Various Contact Methods Telephone Fax Assignable to Tasks Emergency Plans Alert Procedures 41

42 Questions? 42

43 Thank you for your attention Ir. Dierik Vermeir ALSIC BVBA Derbystraat Sint-Denijs-Westrem Belgium Tel: Fax: website: Piet Creemers RIS-Evergem Ringvaartweg Mariakerke Belgium Tel: Fax: ris.evergem@wenz.be 43

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