Independent Quality Monitoring

Transcription

1 DRAFT 1 st Draft User Manual For Independent Quality Monitoring under Pradhan Mantri Gram Sadak Yojana (Viewing and Entry of observations of State Quality Monitors and National Quality Monitors) Page 1

2 User Manual for Citizen for viewing the Observations of Quality Monitors under Pradhan Mantra Gram Sadak Yojana (PMGSY) Quality Management in PMGSY: Pradhan Mantri Gram Sadak Yojana (PMGSY) lays special emphasis on the quality and timely completion of road works; therefore, in order to ensure that works taken up under the programme meet the requisite standards, a three tier quality management mechanism has been put in place under the programme. The first tier of this mechanism is in-house quality control through ensuring mandatory testing of quality of material and workmanship under the supervision of officers of Programme Implementation Unit (PIU). The contractor is required to establish field laboratory for this testing. Under the second tier of quality mechanism, independent quality monitoring is to be carried out through deployment of State Quality Monitors (SQMs), independent of executing machinery. In this tier, the State is required to ensure that each work is inspected at three stages, i.e., initial stage, base course stage and at completion/finishing stage. Though the States are responsible for these two tires, however, the National Rural Roads Development Agency (NRRDA) monitors the performance of the States with respect to functioning of these two tires. In view of uniformity in reporting and better monitoring of the performance of second tier of quality monitoring, detailed guidelines and reporting formats have also been prescribed by NRRDA. In the third tier of this mechanism, quality monitoring is carried out through deployment of independent National Quality Monitors (NQMs) by the NRRDA for inspection of works at random. The basic objective of this tier is to monitor the quality of works at Central level and to provide on-site guidance to the field functionaries. The inspection reports are handed over by the NQMs to the field officers immediately after inspection so that the appropriate action is started by the field officers upon inspection without any loss of time. The Action Taken Reports (ATRs) are required to be sent by the field formations to NRRDA through State Quality Coordinator (SQC) and these ATRs are monitored at NRRDA level. If duly verified Action Taken Reports is submitted to NRRDA, the improvement in quality grades is also carried out. Grading the Quality of work by the Monitors: Every independent monitor is required to grade the quality of every item and sub-item of road work and based on grading of various items and sub-items of work, overall quality Grading would be generated as per guidelines. The work generally conforming to specifications would be graded Satisfactory (S) and work which generally doesn t conform to specifications would be graded Unsatisfactory, however, if a work needs some improvement to conform to specifications it would be graded as Satisfactory Requiring Improvement (SRI). Page 2

3 Observations of Independent Monitors on Web-site: With a view to enhance transparency and also to ensure better programme management in the matters related to quality of every work, it has been decided to place critical observations of independent monitors, i.e. e., SQMs and NQMs including photographs of works on the PMGSY website. It has also been decided that facility for recording citizen feedback should also be provided for each observation of the independent monitors and this feedback should reach the State and the NRRDA. This user manual has been developed to facilitate easy viewing of the observations of independent monitors and the visuals of the road work and recording of feedback about the road work. Page 3

4 How to View Reports on Quality of Road Works as reported by Independent Monitors Any citizen can view the observations by independent monitors about quality of road works on the website Step 1: Access our website using the URL the following screen (Home Page) would appear. Figure Step 2: Select Quality Monitoring on left menu. The following screen would appear. Figure Page 4

5 Step 3: Click on Quality Monitoring since November 2010 / January 2011 to view reports on NQM and SQM inspection for period since November Following screen would appear on selecting this option. Figure Step 4: You can view the various reports in the following manner (a) See list of National Quality Monitors working under PMGSY Under the Third Tier Quality Monitoring, you can view the list of empanelled National Quality Monitors by clicking the first option Empanelled National Quality Monitors. You may select all empanelled NQMs and click Go, you will get list of all NQMs or you may also know the list of NQMs based on their place of residence by clicking option of the State and then clicking Go. Figure Page 5

6 (b) Know which NQM is visiting which area? Under the Third Tier Quality Monitoring, you can view the Inspection Schedule of the monitors by clicking on the Inspection Schedule for NQMs. (i) Generally NQMs are given inspection duty for two months. If you want to know which NQMs are inspecting which district of a State in the current month or next month, choose State Wise option and select the State, Month and Year and click GO. The following screen would appear. Figure (ii) If you want to know which NQM has been given duty to inspect PMGSY in current or next month, select the Monitor wise option, select the name of NQM from the drop down menu of Monitor option, select the Month and Year and then click on GO. The following screen would appear. Figure Page 6

7 (iii) If you want to know the inspection schedule of all NQMs for current or next month, select All Monitor from the Monitor option, select Month and Year, and click on GO. The following screen would appear. Figure (c) See Inspection Report of NQM (i) If you want to view the quality reports in abstract and detailed form, click NQM Reports and the following screen would appear: Figure (i) To view the Work Wise Abstract Report of NQM, select Work Wise NQM from the Figure You may select any specific State, District and Year to view abstract report Work wise total inspections and quality gradings of completed and ongoing works inspected by NQMs. Page 7

8 Figure To view the item wise grading provided by the NQM, click on the link under NQM Inspection column. The details will appear as shown in Figure I: Item wise grading. Figure I: Item wise grading To view the photo uploaded by the NQM taken during the inspection, click on the Photo link (ii) To view the State Wise National Abstract grading, select the State Wise Abstract Grading from the figure You may select the period From Year and To Year to view the State Wise National Abstract Page 8

9 and you can view State wise Total Inspections and quality gradings of Completed Works and Ongoing works inspected by NQMs. Figure By clicking on a State, you can view District Wise Total Inspections and quality gradings of Completed Works and Ongoing works inspected by NQMs. Figure Page 9

10 (d) See list of State Quality Monitors working under PMGSY Under the Second Tier Quality Monitoring, you can view the list of empanelled State Quality Monitors by clicking the first option Empanelled State Quality Monitors. You can view all the empanelled State Quality Monitors or you can view Quality Monitors specific to a State by selecting the State from the State drop down menu and clicking on Go button. Figure (e) See Inspection Schedules of SQM If you want to know the inspection schedule of all SQMs for current or next month, click on the link Inspection Schedule for SQMs. The following screen will appear. Figure You can view the Inspection Schedule of SQM, either State Wise or Monitor Wise. (i) To view the State Wise Inspection Schedule for Quality Monitors, select State Wise, Select the State from the State drop down. Districts of the selected State will be filled in the District drop down. To view the schedule of all districts, select All from the district drop down or select respective district to view schedule for a respective district. Select the Month and Year and click on GO. The details are displayed as shown below Page 10

11 Figure (ii) To view the Monitor Wise Inspection Schedule for Quality Monitors, select Monitor Wise. The screen will change with a provision to select the Monitor. To view the schedule of all monitors, select All Monitor from the monitor drop down or select respective monitor to view schedule for a respective monitor. Select the Month and Year and click on GO. The details are displayed as shown below Figure (f) See Inspection Reports of SQM If you want to view the quality reports in abstract and detailed form, click SQM Reports under the Second Tier Quality Monitoring and the following screen would appear. Page 11

12 Figure You may select SQM Reports or Quality Grading Abstract to view State Wise District Wise Road Wise Total quality inspections and quality grading of completed and ongoing works by SQM. (i) SQM Reports: You may select any specific state and you can view abstract report district wise total inspections and quality gradings of completed and ongoing works inspected by SQMs. Figure To view the item wise grading provided by the SQM, click on the link under SQM Inspection column. The details will appear as shown in Figure A: Item wise grading. Page 12

13 Figure A: Item wise grading To view the photo uploaded by the SQM taken during the inspection, click on the Photo link. The photo will appear as shown in Figure B. Figure B: Photo taken during inspection (ii) Quality Grading Abstract: You can see abstract report of State wise total inspections and quality gradings of completed and ongoing works inspected by SQM during a specific period. Select From Year and To Year and click on Go button. Page 13

14 Figure Click on particular state to view District wise total inspections and quality gradings of completed and ongoing works inspected by SQM during a specific period. Figure (g) NQM and SQM Inspection Report If you want to view the quality reports Road wise and Abstract form, click NQM and SQM Inspection Report under the General Reports. The following screen will appear. Figure Page 14

15 (i) Road Wise: You can view list of roads inspected by NQM and SQM by selecting the Road Wise option from the figure You may select any specific state to view the total inspections and grading by State Quality Monitors as well as National Quality Monitors. You may view the report only for Completed or Ongoing works by selecting these in Status option. You may view the report only for SQM or NQM by selecting these in Monitor option. Figure You can view the inspection details by clicking on the number of inspections under the State Quality Monitors or National Quality Monitors. Figure (ii) Abstract: You can see abstract report of state wise total inspections by NQMs and SQMs and quality gradings. Page 15

16 Figure From all State you may click on link of any State. You will get district wise report. Figure By clicking on link of any District, you will get the list of works and their gradings. Page 16

17 Figure By clicking on the Package / Work Number, you will get the work details and total number of inspections and gradings of SQMs and NQMs. Figure You can get the inspection details by clicking on the total number of inspections link under the Stat Quality Monitor or National Quality Monitor respectively. Figure Step 5: Click on Quality Monitoring up to July, 2010 to see reports on NQM and SQM inspection for period up to July, On selecting this option the following screen would appear, where clicking on options citizen could navigate through various reports: Page 17

18 (a) National Quality Monitors Figure This report shows the list of empanelled National Quality Monitors along with their contact details. Figure : National Quality Monitors (b) NQM Reports (Abstract / Road Wise / Monitor Wise) This report shows the information about quality of road as per National level quality monitors grading. Figure (c) SQM Reports This report gives the information about inspections done by State Quality Monitors. The information such as the Total Number of inspection done, the grading (Satisfactory or Unsatisfactory) etc are available under this report. Page 18

19 Figure (d) Schedule of Inspection This report gives the Information about the inspections done by National Quality Monitors in a month and year as select by the user. Figure : Schedule of Inspection (e) State Quality Monitors This report shows the list of State Quality Monitors of different States. The information such as Name of the Officer, Address, Designation, Contact Numbers etc, is displayed in this report. Figure : State Quality Monitors (f) NQM and SQM Inspection Report This report shows the no of inspections and grading done by State Quality Monitors and National Quality Monitors on individual roads. Page 19

20 Figure : NQM and SQM Inspection Report (g) Inspection Details This report show the total no of inspection done by national quality monitor of completed and ongoing road works. Figure : NQM Abstraction of Inspection Details (h) Road wise Inspection of NQM This report shows the roadwise inspection details of NQM/SQM for completed and on going road works. Page 20

21 Figure : Roadwise Inspection of NQM (i) Abstract Details of inspection This report show the total no of roadworks and the no of road works inspected by NQM and SQM. Figure : Abstract Details of inspection Page 21

22 7.2 Data Entry by the National Quality Monitors The objective of this third tier of quality mechanism is to monitor the quality of road works executed by the States with a view to ensure that the road works under the programme confirm to standards and to see whether the quality management mechanism in the State is effective. Each National Quality Monitor would be provided a unique log-in and password for data entry about inspection carried out by him. The NQM would be solely responsible for all data entry through use of the log-in and password provided. The NQM would ensure that he completes the all data entry within 3 days of performing the inspection, any data entry after this period would not be allowed and the inspection of the work would not be recognized. The following are the steps for data entry by National Quality Monitor Step 1: Type URL (Domain Name) in the Address bar and press the enter button. Figure Step 2: The following Home page would appear. Figure Page 22

23 Step 3: Click on the link For Data Entry Only on left menu and enter your User ID and Password as given below. Figure Enter the User ID and Password in the text box and click on Login button Step 4: Data Entry On successful login, the following screen will appear (Figure 7.2.4) Figure Page 23

24 Step 5: 3 rd Tier Quality Monitoring Menu Move the mouse over the Data Entry (Figure 7.2.5). Click on the menu 3 rd Tier Quality Monitoring. After placing Mouse pointer, 3 rd Tier Quality Monitoring Menu appears. Click on this menu heading Figure 7.2.5: Data Entry Login (NQM) Step 6: View Inspection Schedule Details: The assigned State and District for the respective NQM are viewed on selection of Month and Year, and clicking on Go button the following screen appears (Figure 7.2.6). Figure 7.2.6: Inspection report Entry screen Click on link of district name to view the road details The NQM would be able to view only those districts which are allotted to him. By clicking on the link of the district, the following screen will appear (Figure 7.2.7). Click on observation link Figure 7.2.7: Road List Page 24

25 Step 7: Entry of Inspection Observation by the NQM: The item wise observation details of ongoing / completed road works and quality grading of various items of work is to be entered in this module. Select the road you have inspected. Step 8: Click on the link observation as shown in figure to open the screen for entering the grading of individual item and sub items of completed and ongoing roads against the selected road. As shown figure below Figure Click on add new button to enter the observation for item and sub item Page 25

26 Step 9: On clicking ADD NEW button, the following screen appears. Figure Quality Grading of items and sub-items of work (ongoing/completed) The grading of the Item / Sub-Item which are executed would be selected by NQM by checking the circles, either on, or as applicable. The item / sub-item which are not applicable select. Page 26

27 After attending to all items / sub-items check carefully and click on button. Once you have submitted your report, you would not be allowed to review your observations. Step 10: Once you have submitted the report, the following screen would appear. Figure: Road List Click on image link to upload the photos Step 11: Uploading of Digital Photograph To upload the photo click on the link Images as show in the figure Step 12: Selection of Image The screen for uploading of images against the selected road will appear. Enter the description of the image to be uploaded in the File Description. Click on the Browse button as shown in figure to upload an image file. Click on Browse button Figure: Image Description Page 27

28 Step 13: Selection of Image to upload Click on Browse button to select the image which is available in the system. Select the image and click on open button. The location of the image selected will be displayed. Figure Image Selection Click on Browse button for selecting the image of inspection. After then click on Upload Button Click on Upload button to upload the image. Step 14: Submission of Image uploaded Once the image is uploaded the following screen (figure ) will appear. Figure After attaching image click on Done button. On receiving message File Uploaded successfully, click on Done button. Step 15: Click on Submit button to confirm and save the image details. Figure Click on submit button after uploading the image To view uploaded photo click on photo link Page 28

29 Step 16: To view the grading details provided click on the Observation link (Figure ) of the respective road. Click on observation link The following screen will appear. Figure Figure : Status of Detail Grading Click on the link Overall Grade to view To view the entered grading for individual item and sub item grade of completed and ongoing roads, click on the Overall Grade as show in the figure Step17: Overall Grading of work: The overall grading calculated on the basis of item and sub-item wise grading as show below in Figure Page 29

30 Click on Details link Figure Overall Grade Detail List Step18: To view the Detail grade of individual item and sub item click on Details link of Figure The following screen (Figure ) will appear Page 30

31 Figure : Detail Grade of Item and sub item Page 31

32 7.3 Data Entry by State Quality Coordinator Function and responsibility of the State Quality Coordinators: The SQC would be responsible for smooth operation of the second tier of QM sub-module of OMMAS. The SQC would be required to perform the following basic tasks for this module, in addition to review and monitoring the entire Second tier of QM sub-module. 1. Empanelment of State Quality Monitors and generation of user-id and password for the State quality monitors. 2. Entry of inspection Schedule of State Quality Monitors. 3. Carrying out corrections in erroneous reporting by the SQMs, if applied by SQM in writing with reasons to the satisfaction of SQC. For carrying out the above functions, the SQC would be provided with a user-id and password to enter in the data entry section of the OMMAS and all the entries made through use of the log-in and password would be sole responsibility of the SQC. Step 1: How to login- Log on to our website the following screen (Home Page) would appear. Figure Page 32

33 Step 2: Select For Data Entry Only on left menu. The following screen would appear. Figure Step 3: For data entry, the SQC will type User ID and Password, and press enter key. After successful login, the following screen will appear. Figure Page 33

34 On index page move the mouse over the Data Entry (see Figure below). Place Mouse Pointer on Date Entry, 2 nd tier Quality Monitoring Menu heading will display. Click on this menu heading. Figure (data entry for SQC) Step 4: Adding State Quality Monitors and creating login-id and Password of SQMs By clicking 2 nd Tier Quality Monitoring, the following screen would appear Figure Add State Monitors This is the master information about all the state quality monitors (SQMs) in the state. All the details related to SQM like Name, Contact address, Designation, Contact Number, PAN no. etc are maintained in this section. Click on the quality monitors (figure.7.3.5) and the above list of all the entered SQM as shown in the figure appears. All details of new SQMs and photographs would be added to this list. Page 34

35 Click on Add Monitors Link to Register New Monitor Figure7.3.6 State Quality Monitors List Step 5: Enter Monitor details- To add new SQM, click on link Add Monitors as shown in the figure This will open the data entry screen for adding the SQM as shown in the figure Figure Add Monitors Click on Browse button for uploading the image of monitor. Select option Yes if monitor is empanelled from the drop down menu. Select the Year from which the monitor is empanelled from the drop down option For Year. Enter First Name, Middle Name, Last Name, Designation, Contact Address, Pin, Fax No, Phone No, Mobile, E mail Address in the respective text boxes provided. Enter remarks, if any, in the text box provided. Enter PAN No in the text box provided. Fields Marked * are compulsory. To upload the Image of the Monitor, click on Browse button. The screen (Figure 7.3.8) would appear. Step6: Upload SQM Photo Click on Browse button to select the image which is available in the system. Select the image and click on open button. The location of the image selected will be displayed. Page 35

36 Figure File upload Click on Browse button for selecting the image of monitor. After then click on Upload Button. Click on Upload button to upload the image. Once the image is uploaded the following screen (figure 7.3.9) will appear Figure File upload After attaching image click on Done button. On receiving message File Uploaded successfully, click on Done button. Page 36

37 Figure SQM registration After attaching image and providing all the required information in the respective field, click on Submit On submitting the details, the list of monitors screen will appear. Figure List of Monitors Page 37

38 Step 7: Editing details of existing SQM To edit the already existing detail of SQM, click on link edit as shown in the figure This will open the screen for selected SQM as shown in the figure Figure : Edit Quality Monitor You can change / edit details and then click Submit button. Step 8: Creating Login of SQM After successful registration of monitor, Login has to be created. To create the login of the SQM, click on the link Create Login as shown in the figure This will open the screen (Figure ) to create login for the SQM selected from the dropdown list and click on create login. For creating login click on create login link Figure SQM Details Page 38

39 Select required monitor name from dropdown list and then click on Create Login button. Monitor List. Figure SQM login creation Once logins were created for all the SQMs, Monitors list and Create Login button will not appear. Step 9: Preparation of Inspection Schedule for SQMs Click on Inspection schedule link Figure Inspection Schedule menu After clicking on Inspection Schedule link the following screen will appear. Figure Inspection Schedule Page 39

40 Step 10: Entering the Inspection Schedule of SQMs: The inspection schedules for SQM are entered in this section. The schedules can be entered as shown in figure Select the SQM from the Monitor drop down. The State name is displayed and all the districts of the State are available in the District To Be Visited on the left side list box. Click on the district name and click on Select button to mark the districts to be visited. The selected district will appear in right side list box. If you want to unselect any of the selected district, select the district name from the right side list and click on remove button. Next select Month of visit and Year of visit and click on button. Select monitor Figure Inspection Schedule Select district and click on Select button then click on Submit button. On clicking Submit button, information about the inspection schedule will be sent by , SMS and fax to the SQM, PIU and SQC at address Step 11: List of Inspection Schedule Click on Monthly Inspection Schedule Link for correction in grade Figure Inspection Schedule Page 40

41 On clicking Monthly Inspection Schedule link on Figure will open the following report (figure ) of Inspection Schedule. Figure SQM Inspection Schedule Step 12: Delete Inspection Schedule On clicking the Delete link (Figure ) the Schedule record will be deleted. Figure Inspection Schedule List Click required district link. To view the details of the SQM, click the SQM Name link shown in Figure The following screen (Figure ) containing all the details of the selected SQM will be displayed. Page 41

42 Figure State Quality Monitor Detail Step 13: View details of grading provided by SQM On clicking the link of District Name (Figure ), the list of roads with observations link will be displayed as below. Figure Road List to view the observation entries Click on the observation link to view the grading of the SQMs On clicking the Observation link of the respective road, the following screen will be displayed. Figure Click on link Overall Grade to view the observation entries of individual SQM Click on link Correction to change the grading details submitted by a SQM Page 42

43 To view the grading details submitted by SQM, click on the Overall Grade or to change the grading details submitted by SQM, click on Correction. Step20: Correction of grading details submitted by SQM On clicking the Correction link of the figure , the following screen will appear. Figure Click on the submit button, once the correction or the grade is changed of required item or sub item To change the grade of the individual item and sub item of the particular road entered by individual SQM, make the necessary changes and click on Submit button. Step21: View grading details submitted by SQM To view the overall grading of the item and sub items of the road work, observation entries made by individual SQM, click on Overall Grade link from the figure The following screen will appear. Page 43

44 Figure : Overall grade of work Page 44

45 7.4 Data Entry by the State Quality Monitors Each State Quality Monitor would be provided with a unique User ID and password for data entry about inspection carried out by him. The SQM would be solely responsible for all data entry through use of the User ID and password provided. The SQM would ensure that all the required data entry is completed by him/her within 3 days of performing the inspection. Data entry after this period would not be allowed and the inspection of the work would not be recognized. The following are the steps for data entry by State Quality Monitor. Step 1: How to login Log on to our website the following screen (Home Page) would appear. Figure Page 45

46 Step 2: Data Entry Select For Data Entry Only on left menu. The following screen would appear. Figure Enter the User ID and Password in the text box and click on login button Type the User ID and Password in the respective text boxes and click on Login button. On successful login, the following screen will appear. Figure Page 46

47 Step 3: Move the mouse over the Data Entry (see Figure below). The following menu appears. After placing Mouse pointer on DATA ENTRY, 2 nd Tier Quality Monitoring Menu heading is display. Click on this menu heading. Figure (data entry for SQM) Click on 2 nd tier quality monitoring. The following screen will appear. Figure Inspection Report Entry Step 4: Entry of Inspection Observation by the SQM: The item wise observation details of ongoing /completed road works and quality grading of various items of work is to be entered in this module. The list of road details is as shown in the screen Screen (figure 7.4.6) Page 47

48 Click on the observation link Figure Road List for observation entry Step5: Click on the link observation as shown in figure to open the screen for entering the grading against the selected road. The screen appears as shown Figure 7.4.7: Inspection Entry Click on add new button to enter the observation for item and sub item Click on ADD NEW button to enter the Inspection Details. On clicking the ADD NEW button the screen as figure will appear. Step 6: Inspection Entry Enter the From and To inspected road length, select the status of the road inspected, Complete Work or Ongoing Work and enter the Inspection Date. Select the grades S for Satisfaction, SRI for Satisfaction Required Improvement, U for Unsatisfactory or NA for Not Applicable under the observations for Sub Items. Page 48

49 Figure Observation List Click on the SUBMIT button once entries are complete Based on the observations, system will generate the Overall Grading. To save the observations, click on SUBMIT button. Figure Step 7: To view the grading details Click on the Observation link against the selected road. The following screen will appear. To view the entered grading details, click on the Overall Grade as show in the figure Page 49

50 Figure : Inspection Details Click on overall grade link to view The overall grading calculated on the basis of item and sub-item wise grading is displayed as shown below in Figure Figure Overall Grading Details Step 8: Uploading of Digital Photograph: To upload the images representing the status of road, click on the link image as show in the figure against the selected road. Page 50

51 Figure : Road List Click on image link to upload the photos Click on the link Images against the selected road to open the screen for uploading images. On clicking the link, the screen for uploading of images against the selected road will appear (Figure ). Click on Browse button Figure Image upload screen with details Enter the description of the image to be uploaded in the File Description. Click on the Browse button as shown in figure to upload an image file. Click on Browse button to select the image which is available in the system. Select the image and click on open button. The location of the image selected will be displayed. Page 51

52 Figure Click on Browse button for selecting the image of inspection. After then click on Upload Button. Click on Upload button to upload the image. After attaching image click on Done button. Figure Once the image is uploaded the following screen (figure ) will appear. Figure On receiving message File Uploaded successfully, click on Done button. Figure Click on submit button after uploading the image To view uploaded photo click on link photo Click on Submit button to confirm and save the image details. To upload more images, repeat Step 8. Page 52