Browse, Check Out, Download ebooks
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1 Our ebooks Your ereaders v v v OverDrive, Inc Page 1 1 Browse, Check Out, Download ebooks Learn how to browse, check out, and download OverDrive media from your Union County Public Library Virtual Branch website v v v OverDrive, Inc Page 2 2 1
2 What is the OverDrive service? Browse Check Out Download How does it work? Browse, check out, and download with your library card anytime, anywhere! Download to a Windows or Mac computer and popular mobile devices. Transfer to devices like the Apple ipod,ipad, Sony Reader, Nook, and other tablets. Plus, ebooks for Kindle now available! For U.S. library partners Accessibility features included for the visually impaired. v OverDrive, Inc Page 3 What's in our collection? UCPL only offers ebooks: A text-based digital book Of the 6 big publishing houses, only 2 offer their ebooks to libraries Harper Collins and Random House. Harper Collins requires libraries to purchase another copy after 26 checkouts. v OverDrive, Inc Page 4 2
3 ebook formats available Our ebooks will come in one of three formats: PDF ebooks, EPUB ebooks, and Kindle Books. EPUB ebooks Industry standard format Reflowable text to fit any screen Interactive multimedia support PDF ebooks Legacy format for many ebooks Static pages and text Preserves original design and layout Kindle Books Use on any generation Kindle device Use on any free Kindle app Use in your browser with Kindle Cloud Reader v OverDrive, Inc Page 5 Digital rights-drm Digital Rights Management (DRM) technology helps protect titles from unlawful sharing. Every digital title has digital rights or permissions set by the publisher. The permissions outline what a user can do with the title after download. Sample ebook v OverDrive, Inc Page 6 3
4 Here's what you need v OverDrive, Inc Page 7 Free Software v OverDrive, Inc Page 8 4
5 Free software OverDrive Media Console Use on Smart Phones/Tablets Only Find in the App Store for Free Adobe Digital Editions Use on Computers: Desktops and Laptops Download from Adobe.com for free Kindle Apps Use on Computers: Desktops and Laptops Mobile Devices: Smart Phones and Tablets Download from App Store v OverDrive, Inc Page 9 OverDrive Media Console-Smart Phones/Tablets OverDrive Media Console is a free application designed to use the OverDrive titles available for download at many public library and retail websites. OverDrive Media Console is available for Android, BlackBerry, iphone, and Windows Phone 7. Mobile Android (v2.3) BlackBerry (v2.3) iphone /ipad (v2.3) Windows Phone 7 (v2.3) v OverDrive, Inc Page 10 5
6 Adobe Digital Editions-Computers/eReaders Adobe Digital Editions is a free application used to read EPUB ebooks and ebooks in the PDF format. Computers Windows (v3.2) Mac (v1.1) ereaders (Excluding Kindles) v OverDrive, Inc Page 11 Kindle Apps Kindle Reading Apps are free software used to read Kindle ebooks, even if you don t have a Kindle device. Desktop Windows (v3.2) Mac (v1.1) Mobile Android (v2.3) BlackBerry (v2.3) iphone /ipad (v2.3) Windows Phone 7 (v2.3) v OverDrive, Inc Page 12 6
7 Easy as v OverDrive, Inc Page 13 Accessing Our OverDrive Site v OverDrive, Inc Page 14 7
8 Searching for ebooks through the OPAC (Online Catalog) Search for a title in the OPAC (Online Catalog). OverDrive ebooks are included in our catalog listings. Click the title or book cover to open the record. Click the link under Electronic Resources to see download options. Ready to Sign in to My Account. v OverDrive, Inc Page 15 Linking to OverDrive from our website ( From the Library Webpage, click on the OverDrive Icon. v OverDrive, Inc Page 16 8
9 OverDrive Bookletters Page This Bookletters page has links to the OverDrive website as well as Frequently Asked Questions. Click on the ebooks Icon to continue to the Library s OverDrive site where you can sign in and download ebooks. The OverDrive site is also accessible by direct link: v OverDrive, Inc Page 17 Digital Home- Main Screen v OverDrive, Inc Page 18 9
10 Signing in to My Account v OverDrive, Inc Page 19 Getting Started Click Sign In to get started. v OverDrive, Inc Page 20 10
11 Signing in to your OverDrive Account Patrons must have a valid library card in good standing in order to use OverDrive. Enter the Library Card Number (including the zeros) and the PIN. Click Sign In. Patrons can not use their EZ Login information as they can in the OPAC. Credentials must be the Library Card Number and PIN. v OverDrive, Inc Page 21 Account Settings Items only remain in My Cart for 60 minutes. Items in the Wish List are not automatically deleted. v OverDrive, Inc Page 22 11
12 Browsing for ebooks v OverDrive, Inc Page 23 Browsing Titles Expandable Menus for Collections Search Box v OverDrive, Inc Page 24 12
13 Selecting an Available Item When selecting an Item, Check Availability, Select Format for download, and Add to Cart. Check Availability: Available Copies:1 Library Copies:1 If 0 copies are available, a hold can be placed on the item. Select Format for download: Three formats are available in most cases: Kindle Book Adobe EPUB ebook Adobe PDF ebook ebook Checkout Limit of 4 ebook Holds Limit of 3 Add to Cart: Once you have selected the format, click the Add to Cart link located beside the selected format. v OverDrive, Inc Page 25 Adding Item(s) to My Cart/ Proceeding to Checkout Once items have been added to your cart, you can Continue Browsing or Proceed to Checkout. v OverDrive, Inc Page 26 13
14 Checking out Items in My Cart- Select Lending Period Select the Lending Period from the drop down menu: 21 days (default) or 14 days Click Confirm Check Out to check out item(s). If you checkout the wrong format (Kindle, EPUB,PDF), contact support at v OverDrive, Inc Page 27 Placing a Hold v OverDrive, Inc Page 28 14
15 Placing a hold for an unavailable item If 0 copies are available, a hold can be placed on the item. Select the Format. Click Place a Hold. v OverDrive, Inc Page 29 Entering an address for notification of Arrived ebook Enter an address where a notification can be sent when the ebook becomes available for checkout. Click Place a Hold. v OverDrive, Inc Page 30 15
16 My Holds Once the hold has been placed, the website redirects to the My Holds page of My Account. Details of Holds notification process v OverDrive, Inc Page 31 Notification for Arrived ebook 2 days (48 hours) for pickup v OverDrive, Inc Page 32 16
17 Frequently Asked Questions v v v OverDrive, Inc Page Why are ebooks always shown as Available in the OPAC? Can I download using library Computers? How can I obtain a PIN? Common Questions v v v OverDrive, Inc Page
18 Can I download using library computers? Downloading of OverDrive ebooks is not available on Library Computers. Patrons can browse titles, place holds, and checkout ebooks. Downloading to computers and devices must by done outside the library on patron devices. v OverDrive, Inc Page 35 Why are ebooks always shown as Available in the OPAC? OverDrive ebooks are included in our catalog listings and will all have a status of available. This may or may not be accurate since the OverDrive system and our Automation System do not communicate the status of an item. The OPAC listings are included for your convenience. Once on the OverDrive site, the actual status of the ebook will be visible. OPAC OverDrive Site v OverDrive, Inc Page 36 18
19 How can I obtain a PIN? A Personal Identification Number (PIN) will allow you to view your library account, renew items and request materials online. It is also required, along with a valid library card number, to check out ebooks. A PIN may be obtained in the following ways: in person at the circulation desk with a library card by phone with library card number A PIN can be whatever combination of letters and/or numbers you choose, up to 8 characters. Just tell the staff member at the Circulation Desk what you want it to be. Make sure it is something you can remember, because once it is entered into your account, the staff can t see it. v OverDrive, Inc Page 37 Help resources Self-service My Help: Customized help based on your computer or device. Help Link: Frequently Asked Questions. Guided Tour: Self-paced guides. How to browse, check out, and download. Quick Start Guide: Get started in three easy steps. In-App Help: Short tutorials appear the first time the app is opened and the first time a title is opened. More in-depth help articles are also available. Support Assistance User Support: A link is located on the main Help Page. v OverDrive, Inc Page 38 19
20 Need help getting started? How to setup Formats How to use the service Popular questions OverDrive offers help/support videos for checkout of audiobooks, ebooks, videos and music. Remember, the library only offers ebooks at this time. v OverDrive, Inc Page 39 Accessing Support from the Library OverDrive site Getting Started Support Links v OverDrive, Inc Page 40 20
21 Help/FAQs v OverDrive, Inc Page 41 Contacting Library Support When questions arise, patrons and staff can contact Library Support by clicking the link under Help-Contact Support. An will be sent to Automation will field all questions and will contact OverDrive support with any questions that they are unable to answer. v OverDrive, Inc Page 42 21
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