Job Aid for: Secure File Transfer Service (SFTS)

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1 Jb Aid fr: Secure File Transfer Service (SFTS) Page 1 f 13

2 Dcument Updates Date Descriptin Versin Jb Aid Secure File Transfer Revised Versin Incrprates changes 1.1 related t MCR Revised Versin Incrprates changes related t MCR 1111 and MCR Page 2 f 13

3 Table f Cntents 1 RELEVANT MARKET CHANGE REQUESTS GENERAL INFORMATION PRE-REQUISITES FILE ACCESS INITIAL ACCESS ONGOING ACCESS FILE NAMING CONVENTION FOR UPLOADS INSTRUCTIONS FOR USING SECURE FILE TRANSFER SERVICE UPLOADING FILES TO MRSO OR KMS ACCESSING FILES FROM MRSO OR KMS ACCESSING FILES FROM DUOS BILLING & INCOME MANAGEMENT OF FILES 12 5 SUPPORT FOR FILE ACCESS AND DOWNLOAD 12 Page 3 f 13

4 1 Relevant Market Change Requests 1.1 General Infrmatin The Secure File Transfer Service is used fr bth inbund and utbund messages between Suppliers via ESB Netwrks. Fr Grup Unmetered Debt Flagging, files are transferred between Supplier and MRSO Fr Prepayment, files are transferred between Supplier and KMS (Keypad Meter Service) The Secure File Transfer Service is currently used fr the fllwing Market Change Requests / Wrking Practices: MCR 179 (utbund nly) MCR 1133 Wrking Practice 23 Grup Unmetered Debt Flagging MCR 1064 Wrking Practice 19 Prepayment Meters (inbund & utbund) MCR 1150 Prviding DUS Billing Infrmatin (utbund nly) Access t the Applicatin can be requested by registered suppliers wh have cmpleted an Extranet Agreement and wh have cmplied with the pre-requisites belw. Each Market Participant wh has requested access t the Secure File Transfer Service will receive an initial Registratin Ntificatin frm secure.esb.ie. Once registratin is cmplete the Market Participant will receive an when new files becme available. The details f individual MCRs and the Wrking Practices can be fund can be fund n the RMDS website, MCRs here ( Wrking Practices here ( 1.2 Pre-requisites address/s fr each MP wanting access t files must have been sent t RMDS External IP address fr each MP wanting access t files must have been sent t RMDS. address/s and External IP address must be sent t DUS Billing & Incme t set up access t the SFTS fr billing infrmatin fr DUS, Transactin & PSO charges Page 4 f 13

5 2 File Access 2.1 Initial Access An will be sent t the address/s indicated in pre-requisites unless the address is already set up. Click n link in . Yu will be taken t site where yu will be able t enter: USERNAME: address PASSWORD: Upn entering these credentials crrectly, yu will be asked t change yur passwrd t a new ne. The service requires a strng passwrd cntaining upper case, lwer case and numeric characters. Please nte, if multiple addresses have been supplied by a Market Participant, yu will require multiple lgins and access. That is, each accunt requires an individual lgin and passwrd. Yu will be taken t an area where yu can chse t Uplad (utbx) r Dwnlad (inbx) files and save t yur system. 2.2 Onging Access Once yu have set up yur accunt fr the first time (see abve), yu will use these credentials fr all subsequent access t files. 2.3 File Naming Cnventin fr uplads Debt Flagging naming cnventin fr file must be " UMNDEBTFLAG_yyyymmdd.csv". Prepayment naming cnventin fr file is suggested t be "ppxxxx -yyyymmdd.csv". where pp = Supplier prefix [e.g. AT, BG, EI, PW] xxxx = file number [e.g. 0001] yyyymmdd = year mnth day [e.g Page 5 f 13

6 3 Instructins fr using Secure File Transfer Service 3.1 Uplading Files t MRSO r KMS 1. If yu are nt already set up, yu will receive an which lks similar t this. Click n the link within the Yu will be asked t enter and cnfirm a passwrd. 3. If yu are already set up fr previus MCRs yu will be taken t this lgin screen. Enter address and passwrd and click Lgin Page 6 f 13

7 4. The layut f the screen shws a flder fr each MCR. Fr MCR 0179, the flder is labelled Netwrks_OB_MPs. Fr Debt Flagging, the flder is labelled Netwrks_IO_DebtFlag. Fr Prepayment, the flder is labelled Netwrks_IO_PrePay. 5. Click n the apprpriate Outbx n the left hand side where yu can uplad the files that will be sent t MRSO r KMS. Please nte: naming cnventin fr file suggestins in previus sectin any subsequent file sent with the same file name as a previus file sent will verwrite this previus file Debt Flagging utbx: Prepayment utbx: Page 7 f 13

8 6. Click Send, chse files frm brwser and Click Send. 7. Only files in.csv frmat will be upladed. An errr message will be the result fr incrrect file frmat. Page 8 f 13

9 8. Once the.csv file has been upladed successfully, the fllwing message will be displayed. Click OK. MRSO / KMS will receive the files. The file will appear in the utbx. Page 9 f 13

10 3.2 Accessing Files frm MRSO r KMS 1. When ESB Netwrks have upladed a.csv file fr a Supplier, yu will receive an alerting yu t the files. Click n the link and lgin. 2. Yu can als access the Applicatin directly. Click n the Inbx n the left hand side where the files fr dwnlad will appear in the right hand side inbx. Click n the file yu wish t dwnlad. Debt Flagging Inbx: Page 10 f 13

11 Prepayment Inbx: 3. Yu may get a security questin where internet explrer warns against dwnlading file. If yu right click n message and click Dwnlad file, it will by pass warning. 4. Yu will be taken t standard file dwnlad ppup. 5. Open the file r Save int yur designated destinatin flder. 3.3 Accessing Files frm DUS Billing & Incme Refer t SFT Supplier Lgin User Guide prvided by DUS Billing & Incme ESB Netwrks Page 11 f 13

12 4 Management f Files All files in bth the Inbx and Outbx will disappear after 14 days f receipt r sending. Suppliers are advised t mve all files int their wn Netwrk drives fr file strage and management. 5 Supprt fr File Access and Dwnlad MCR 179 Please cntact RMDS at inf@rmdservice.cm if yu encunter any issues while attempting t access files r while dwnlading files. If yu wish t change address t which ntificatin s are sent please cntact RMDS at abve address If yu have frgtten passwrd r username, please cntact RMDS at address abve. Debt Flagging: If yu encunter any issues while attempting t uplad r dwnlad files please cntact MRSO at mrs@esb.ie. If yu wish t change address t which ntificatin s are sent please cntact RMDS at RMDS@esb.ie. If yu have frgtten passwrd r username, please cntact RMDS at RMDS@esb.ie. Prepayment: If yu encunter any issues while attempting t uplad r dwnlad files please cntact KMS at kms.sftp@esb.ie If yu wish t change address t which ntificatin s are sent please cntact KMS at kms.sftp@esb.ie If yu have frgtten passwrd r username, please cntact KMS at kms.sftp@esb.ie Page 12 f 13

13 DUS Billing Infrmatin Please cntact if yu encunter any issues while attempting t access files r while dwnlading files. If yu wish t change address t which ntificatin s are sent please cntact DUS Billing & Incme at abve address If yu have frgtten passwrd r username, please cntact DUS Billing & Incme at address abve. Page 13 f 13

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