Migration Quick Guide

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1 Migration Quick Guide

2 Introduction 3 Welcome to the fresh new i-bizrakyat, a Corporate Internet Banking service specially designed to suite your corporate banking needs. This document serve as a quick guide to our valued pilot customers. You will no longer require accessing to our irakyat-commerce. Kindly visit our new website at

3 Latest Highlights The Landing page consist of several areas. The first would be our Latest Highlights where we can share upcoming events or updates. 4 Latest Highlights

4 Support Information It is important for us in providing an effective support to our customers. Our support team at telerakyat is available at your service. 5 Support Info

5 Service Information Brief detail on what i-bizrakyat has to offer. From Account Management to Payable Management. Learn more on what i-bizrakyat can do. 6 Service Info

6 Customer Login Direct you to i-bizrakyat login screen OR press the Apply Now should you be interested to register with us. 7 Customer Login

7 8 Supported Browsers Apple Safari

8 Migration Login 7

9 Migration User Login 8 We value our existing irakyat-commerce users. Thus, you login ID and password shall remain unchanged and have been successfully migrated into the new i-bizrakyat Step 1: From the i-bizrakyat login screen, kindly proceed to the Migration Login

10 Migration User Login 9 Step 2: Please enter your current irakyat-commerce User ID and Password.

11 Migration User Login 10 Step 3: You will be prompted to change password. Enter your preferred password (or you may re-enter your current password as the new password) The NEW password must contain the following: Min length 6 Max length 16 Alphanumeric with 1 lower and 1 uppercase

12 Migration User Login 11 Step 4: You will received a confirmation page with your new Corporate Login ID. Important: Please remember this corporate login ID as it is required for your future subsequent login. Congratulations on your successful migration!

13 Migration User Login 12 Step 5: For authorizer users with CR token, you will be prompted to enter your Response number generated from the CR token. Please ensure the token is available with you during this process.

14 Migration User Login 13 Step 6: Kindly accept our new i-bizrakyat Terms & Conditions. You may also print a copy for your safekeeping.

15 The Dashboard

16 The Dashboard The screen consist of 3 main sections: Navigation Bar Quick Info Favourite Menu 36

17 One: The Navigation Bar To access i-bizrakyat functionalities (depending on your user access role) 37

18 One: The Navigation Bar A brief detail on what s inside of each menu (depending on your user access role) 38 Account Management Real-time balance inquiry Transaction History Statement Download Tax Invoice Download Corporate Administration Fund Transfer Own Account Transfer Third Party Transfer Salary Payment Payment Bill Payment FPX B2B (Business-to-Business) JomPAY Settings Change Password Change Theme (colour scheme) Quick Links Token Activation (when available) Salary Services EPF (Inquiry Only) LHDN Socso Zakat (Wilayah/Selangor)

19 Two: Quick Info Holistic view of real-time CASA balance, transaction statuses and action pending 39

20 Three: Favorite Menu Shortcut to most preferred menu in i-bizrakyat (maintainable at the Settings menu) 40

21 i-bizrakyat is also accessible via Mobile 41

22 Performing Account Inquiry

23 Account Summary Details Briefly shows your Account balances (real-time). Ranging from Current Account & Savings Account to your Financing Account. 43 To view more details on a particular account, click on the account number link.

24 Account Information Info of your Banking Account with Bank Rakyat 44 Account Details View current & available balance Current float (pending Cheque) Account History View real-time and historical data Export as Statement, CSV and MT940 Pending Cheque Tax Invoice View pending cheque clearance for easy monitoring. Download monthly tax invoice for your account

25 Account History Your account history/statement 45 Obtain up to 90 days of transaction history at your convenience. Choose either by Date Range or Pre-defined range (today, yesterday, 30, 60 and 90 days) Export transaction history to your preferred format (PDF, TXT or MT940)

26 Account Statement Statement Format available in i-bizrakyat Printout Copy (PDF ) Datafile (TXT) SWIFT (MT940) 46

27 Pending Cheque Monitor incoming cheque deposit to your account online. 47

28 Monthly Tax Invoice Tax invoice can now be downloaded from i-bizrakyat monthly. The Tax invoice can only be downloaded one(1) time in a month (as original copy). You may obtain the duplicate copy at our nearest branch 48

29 Performing Transaction

30 Performing Transaction: Overview Initiating transactions in i-bizrakyat requires dual control (Maker/Checker). 50 The workflows when performing a transaction in i-bizrakyat as per figure below. System will notify the user (via ) when completing each workflows. Example: Data Entry submitted a transaction. System will automatically notifies the next Approver. Once the transaction has been approved, system will notify the Data Entry user on the completion. Data Entry/ File Import Verification (optional) Approval

31 51 Type of Transactions Intrabank Fund Transfer (IFT) Interbank GIRO (IBG) Local Remittance (RENTAS) Corporate Bill Payment Transaction Features Instant Fund Transfer (IBFT) JomPAY for Corporate FPX (Business-to-Business) Salary Payment Services Immediate crediting ID Validation for IFT transactions Data masking to conceal sensitive info Support single or bulk (via file upload) Payment to statutory bodies; Socso, LHDN (PCB) and Zakat

32 Performing Transaction: The User Interface (UI) Each module is divided into Tabs which based on User Access granted on the user access role; 52 Example: Data Entry, Verifier (optional) & Authorizer may have different access Tabs.

33 Performing Transaction: Data Entry/File Import Data Entry: User granted with Data Entry/File Import Role will be able to access Data Entry tab and initiate transactions comprises of the following action items: 53 Step One: Creating & Maintaining Batch Manually via Data Entry Bulk via File Import Choose desired processing method (1DMC OR 1D1C) Specify date (either current or future dated) Step Two: Adding Details (Item) into Batch Enter adhoc Beneficiary details OR Favourite Beneficiary Provide Payment References (Recipient Reference & Other Payment Details) Alert Beneficiary via or SMS notification Step Three: Submit, Track & Trace Automatically notifies next approver via upon submission. Provide timestamp for each action taken (i.e. Creation date, Verify date and Approval date) Obtain transaction status (i.e. Success or Rejected)

34 Performing Transaction: Data Entry/File Import 54 File Import: User granted with Data Entry/File Import Role also able to import file for creating transaction. File import has an advantages to create bulk transaction, better in terms of efficiency and effectiveness. Supported Format: Text (*.txt) Comma-separated-value (*.csv) If you are currently using irakyat-commerce (AutoPay) Comma-separated-value (*.csv) file format, please contact us to obtain the new enhanced format developed based from the current format.

35 Performing Transaction: Approval 57 Hardware Token When approving a batch, authorizers will be prompted with a Challenge number and requires to provide Response generated via the CR token as shown below:

36 Performing Transaction: Approval 56 Approval process is the process for approving transactions that has been initiated and verified. It will submit to host for debit/credit process comprises of following action below: Batch Rejection Batch Approval Rejecting unwanted batch, denying the transaction from undergoing debiting/crediting process To approves the transaction escalated (process of approving valid transaction) Item Rejection Allows user to reject unwanted transaction from a particular batch Search Users assigned with Approval Role were able to perform quick search to similar to Data Entry and Verify Role.

37 Thank You You may contact our support representatives at telerakyat for inquiries or for further assistance.

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