Acceptance time of online banking. Maximum transactions per batch. Product functions. Processing time of system. Arrival timeliness

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1 & I. Functions Offering the,, and Upload payroll function, the & service provides corporate customers with the service of online agency payment of salaries and other amounts, and with the service of active fund collection from personal or corporate accounts of counterparties to corporate accounts of corporate customers. This service features high processing timeliness and convenient operation, and realizes submission of mixed cars, big batch upload and other functions. II. Processing System: Product functions Maximum batch Acceptance time of online banking Processing time of system Arrival timeliness Web channel, 50,000 transactions per batch Link channel, 3,000 transactions per batch WEB Channel 40,000 transactions/batc h Bankenterprise Link Channel 1000 transactions/batc h 7 24h 2:30 to 21:30 each day. Interbank largeamount transactions are processed from 8:30 to 16:50 on working days. Arrive on the day for intra-boc transactions, arrive on the day for transactions within the working hours, arrive on the T+1 day outside the working hours, and feed back processing result on the second day after arrival Arrive on the day for intra-boc transactions

2 Web channel, 5,000 intra-boc batch, and 500 batch Batch process intra-boc transactions after 17:30 at night on the working day, and process transactions on the morning of T+1 day Arrive on the day for intra-boc transactions under debit cards submitted within the working hours, arrive on the T+1 working day for other intra-boc accounts and transactions, and feed back processing result on the T+2 working day Web channel, 1000 intra-boc batch, and 500 batch Process transactions submitted before 17:00 on the day, and process transactions submitted after 17:00 next day Arrive on the T+1 working day for intra-boc transactions, and feed back processing result of transactions on the T+3 working day Upload payroll Web channel, 40,000 transactions per batch III. Service Limit: Including Link and Web Market segmentation Service name Service channel Upper limit of single transaction (RMB) Maximum cumulative daily limit (RMB) Corporate wealth management edition Browser and bank-enterprise link Browser and bank-enterprise link 100,000,000 1,000,000, ,000,000 1,000,000,000

3 Browser 100,000,000 1,000,000,000 Bank-enterprise link Customer-defined limit based on customer demand Customer-defined limit based on customer demand Small & medium enterprise edition Browser 10,000, ,000,000 Browser 10,000, ,000,000 Browser 10,000, ,000,000 There are no limits for the common agency collection service. IV. Business Rules 1. : Initiate a batch remittance transaction from the corporate account of the company to the corporate or personal account of the payee Upload Batch Files: With this function, you can download the batch file generation tool provided by BOC, generate a batch transfer file in the TXT or Excel format, and then upload the file to the online banking system to initiate a batch agency payment transaction. One batch agency payment transaction supports at most 40,000 transactions per batch. After a batch transaction with no more than 50 transactions is uploaded, the system will display the upload result in a real-time manner. After upload of the batch file containing above 50 transactions, the system will feed back a transaction batch number in a real-time manner, and you can inquire about the upload result with the Processing Result of Uploaded Files within 10 Days. If upload of the entire batch file fails, please modify the file and upload the entire batch file again. For all the transactions with failed uploading, the information about processing of the transactions can be updated under the data item of Information on Transaction

4 Processing or Not. No reminder will be sent to you under the Notice function for the "processed" transactions. The batch file in the TXT format contains the batch information and transaction information. The batch file in the Excel format contains only the transaction information and the batch information needs to be filled on the page. Business Type: The user can submit an agency payment transaction for the purpose of salary and bonus under the salary business, and submit an agency payment transaction for the purpose of other agency payment businesses other than salary payment under other businesses. If the user selects the business type under the agency bonus payment as the agency salary payment, the privilege to inquire about transaction details shall be the same as that of the agency salary payment business, meaning such information can be viewed only by operators having the privilege to inquire about transaction details. SMS Alert: With this function, you can receive an SMS alert automatically sent by BOC when the transaction processing finishes. The alert notifies you of fund payment information, including transaction status, and number of successful/failed transactions. The mobile phone number receiving the SMS alert is the mobile phone number you have provided when applying for the online banking service. To temporarily modify the mobile phone number, you can directly modify the displayed information, and to modify the mobile phone number complete, you can go to the BOC branch with which you have enabled the online banking service to modify the reserved information. Page-based Batch Preparation of Documents: With this function, you can at one time enter information of multiple transactions on the page, and initiate a batch transaction. The business type, payee, payee bank type (including BOC and other banks), designated payment date, purpose, customer business number, postscripts and SMS alert of all transactions are the same. This function supports at most 20 agency payment transactions each time. After transaction information is submitted, the system will feed back the batch number in a real-time manner, and send the information to the checker or authorizer for processing. 2. : Initiate a batch collection transaction from the corporate or personal account to the corporate account of the company Upload Batch Files: With this function, you can download the batch file generation tool provided by BOC, generate a batch transfer file in the TXT or Excel format, and then upload the file to the online banking system to initiate a batch agency collection transaction. One batch agency collection transaction supports at most 40,000 transactions per batch. After upload of the batch file, the system will feed back a transaction batch number in a real-time manner, and you can inquire about the upload result with the Processing Result of Files Uploaded within 10 Days. If upload of the entire batch file fails, please modify the file and upload the entire batch file again.

5 If the upload of a transaction fails, you can update the transaction processing status with the Transaction Processing Result data field, and if a transaction is updated to Processed, the system will no longer prompt your organization to process the transaction again in the Notice function. The batch file in the TXT format contains the batch information and transaction information. The batch file in the Excel format contains only the transaction information and the batch information needs to be filled on the page. SMS Alert: With this function, you can receive an SMS alert automatically sent by BOC when the transaction processing finishes. The alert notifies you of fund collection information, including transaction status, and number of successful/failed transactions. The mobile phone number receiving the SMS alert is the mobile phone number you have provided when applying for the online banking service. To temporarily modify the mobile phone number, you can directly modify the displayed information, and to modify the mobile phone number complete, you can go to the BOC branch with which you have enabled the online banking service to modify the reserved information. Page-based Batch Preparation of Documents: With this function, you can at one time enter information of multiple transactions on the page, and initiate a batch transaction. The business type, payee, payee bank type (including BOC and other banks), payment date (supports submission of reserved transactions with the reservation date within 30 natural days), purpose, customer business number, postscripts and SMS alert of all transactions are the same. This function supports at most 20 agency collection transactions each time. After transaction information is submitted, the system will feed back the batch number in a real-time manner, and send the information to the checker or authorizer for processing. 3. Upload payroll: Set out the payroll content freely with batch tools and submit payroll files in batch Upload Batch Files: With this function, you can download the batch file generation tool provided by BOC, generate a batch transfer file in the TXT format, and then upload the file to the online banking system to initiate a batch agency collection transaction. One batch agency collection transaction supports at most 40,000 batch. After upload of the batch file, the system will feed back a transaction batch number in a real-time manner, and you can inquire about the upload result with the Processing Result of Files Uploaded within 10 Days. If upload of the entire batch file fails, please modify the file and upload the entire batch file again. For transactions failed to be uploaded, the transaction processing can be uploaded under the data item processed/not processed, you won t be reminded of processing again through the Notice function if your transaction has been processed 4. : Initiate a batch remittance transaction from the corporate account of the company to the corporate or personal account of the payee

6 With this function, you can download the batch file generation tool provided by BOC, generate a batch transfer file in the TXT format, and then upload the file to the online banking system to initiate a batch payment transaction. This function supports at maximum 5,000 batch for a single batch of intra-boc agency payment transactions, and supports at maximum 500 batch for a single batch of agency payment transactions. After upload of the batch file, the system will feed back upload result in a real-time fashion. If the file upload is incorrect, please modify the file according to the error message fed back by the system, and upload the entire batch file again. 5. : Initiate a batch collection transaction from the corporate or personal account to the corporate account of the company With this function, you can download the batch file generation tool provided by BOC, generate a batch transfer file in the TXT format, and then upload the file to the online banking system to initiate a batch collection transaction. This function supports at maximum 1,000 batch for a single batch of intra-boc agency collection transactions, and supports at maximum 500 batch for a single batch of agency collection transactions. After upload of the batch file, the system will feed back upload result in a real-time fashion. If the file upload is incorrect, please modify the file according to the error message fed back by the system, and upload the entire batch file again. 6. Check: Check,, or transaction instructions initiated by the company or group List of Transactions to Be Checked: Display all transactions requiring your check as default. Inquiry Condition: When there are many transactions to be checked, you can set multiple inquiry conditions to screen transactions to be checked and processed. Processing Opinion: Include check approved and check rejected. Check approved means you recognize the transaction information, and agree to initiate the transaction, and check rejected means you think the transaction information contains errors, and it is necessary to terminate the transaction and ask the entrusted operator to initiate the transaction again. 7. Authorization: Authorize,, upload payroll, or transaction instructions initiated by the company or group List of Transactions to Be Authorized: Display all transactions requiring your authorization as default. Inquiry Condition: When there are many transactions to be authorized, you can set multiple inquiry conditions to screen transactions to be authorized and processed.

7 Processing Opinion: Include authorization approved, authorization rejected and authorization returned. Authorization approved means you recognize the transaction information, and agree to initiate the transaction, authorization rejected means you think the transaction information contains errors and needs to be returned to the entrusted operator for modification and initiation again. At the time of authorization rejected, the authorizer can enter the comments on the rejection, and the modification teller can check the message function for such comments; and authorization rejected means you think the transaction information contains errors, and directly terminate the transaction without initiation. Transaction Exceeding Validity Period: It means a transaction with the designated payment date earlier than the current system date, and is processed in the same flow as that for a transaction not exceeding validity period. The authorization result page will display the summary information on the transactions exceeding validity period and transactions not exceeding validity period respectively. 8. Cancel: Cancel,, or transaction instructions that have been sent to BOC but not processed yet, and withdraw transactions that have not been processed by checkers Inquiry Condition: When there are many transactions to be authorized, you can set multiple inquiry conditions to screen transactions to be authorized and processed. Active Withdrawal: With this function, you can actively withdraw and terminate transactions that have not been checked by checker or authorizer. To initiate transactions again, please initiate transactions again. 9. Online Banking Operation Record Inquiry: Inquire about records and processing results of,, Upload payroll, or transactions initiated through the online banking channel You can inquire about and download the online banking operation records within one year, with a maximum time span of single inquiry at three months. Page on the list of inquiries about uploading payroll: Delete payroll files successfully uploaded. Click batch number of uploading payroll to inquire payrolls uploaded in this batch. The processing result of a record will be shown before each message. If the name and account of a personal customer in the uploading are not linked to personal online banking, it will report error.

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