IT SERVICE DESK DOCUMENTATION

Transcription

1 IT SERVICE DESK DOCUMENTATION Adobe User Quick Guide (Managed) Version 1.0 Fall 2018 By: John Osmak

2 Table of Contents Accessing via Acrobat, Photoshop or any other CC Suite Application (PC)... 3 Accessing via Acrobat, Photoshop or any other CC Suite Application (MAC)... 5 Accessing via Adobe.com... 7 If you have an Adobe ID with the same as your Enterprise ID If you get the Limit Reached dialogue For more in depth information and guides, visit the Adobe Creative Close website. ( Fall Version 1.0 2

3 Accessing via Acrobat, Photoshop or any other CC Suite Application (PC) When launching Acrobat or a CC application such as Illustrator, you will be presented with the following login dialogue. 1. Click Sign In Now 2. Click Sign in with an Enterprise ID Fall Version 1.0 3

4 3. Enter your address in the address/domain name field (for example: and password 4. Click Sign in with an Enterprise ID This will redirect you to the NEST Login page. 5. Enter your netid credentials to login 6. Click Sign In Fall Version 1.0 4

5 7. Click Continue Upon successful login, you will be redirected back to the Application used to begin the process. Accessing via Acrobat, Photoshop or any other CC Suite Application (MAC) When launching Acrobat or a CC application such as Illustrator, you will be presented with the following login dialogue. 1. Click on the Sign in with an Enterprise ID link Fall Version 1.0 5

6 2. Enter your address in the address/domain name field (for example: and password 3. Click Sign in with Enterprise ID This will redirect you to the NEST Login page. 4. Enter your netid credentials to login 5. Click Sign In Fall Version 1.0 6

7 Upon successful login, you will be redirected back to the Application used to begin the process. Accessing via Adobe.com 1. Open a browser and navigate to the Adobe website ( 2. Click Sign In 3. Click Sign in with an Enterprise ID Fall Version 1.0 7

8 4. Enter your address in the address/domain name field (for example: and password 5. Click Sign in with an Enterprise ID This will redirect you to the NEST Login page. 1. Enter your netid credentials to login 2. Click Sign In Fall Version 1.0 8

9 Upon successful login, you will be redirected back to adobe.com. Here you will be presented with all the things available with our license, including the ability to download programs for installation on devices other than your primary or other managed MSU machines. If you select Desktop Downloads under Creative Cloud Apps, you will be presented with the applications available for download. In the following example, Creative Cloud Apps was selected which directs you to the following page for the applications. Here we selected Creative Cloud which prompts us for the download of the application. Fall Version 1.0 9

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11 In this example, Document Cloud Apps was selected which directs you to the download page for the Acrobat application. If you have an Adobe ID with the same as your Enterprise ID It is possible that you already have a personal or former account that uses an Adobe ID. If both of your accounts use the same address, you can specify the account type to use while signing in. These two accounts share the address, but are distinct accounts. No data is shared or transferred automatically. If both of your Adobe ID and Enterprise/Federated ID accounts use the same address, you can specify the account type to use while signing in. 1. On the Sign In screen, enter your address. Fall Version

12 The Account Chooser screen appears. 3. Click on Enterprise ID as the account type for MSU s version and sign in If you get the Limit Reached dialogue Choose the sign me out of other computers so I can sign in here option and click Continue. This will return you to the start of the login process outlined previously in this document. Fall Version

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