ACH USER GUIDE. Creating an ACH Batch. cash management

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2 Creating an ACH Batch 1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Batch on the main navigation menu. Then follow the easy steps below to create a batch: Fill in the Batch field. This field is used to identify your batch. Your batch name cannot have the same name as another batch, cannot include special characters, and may be no more than 5 characters. 3. Select the Transaction Class. The transaction class codes are used to identify various types of debit and credit entries. Select either: a. PPD(+)-Prearranged Payment and Deposit Entry b. CCD(+)-Corporate Credit or Debit 4. From the Account drop down box, select the account that you want to be debited or credited during the batch transaction. 5. The Company Name will automatically appear but you have the ability to change it. The company name may be no more than 16 characters. The company name will display in the reference field of the transaction to identify the originator. 6. If applicable, fill in the Company Discretionary Data. This field can be used to provide additional information to the receiver when identifying the transaction and may be no more than 0 characters. For technical support, please call and select option 3 or bus.solutions@fidelitybanknc.com

3 Creating an ACH Batch Fill in the Company Identification field. If you do not have a company ID, use the TIN of your company with a zero (0) in front of it. The Company Identification field may be no more than ten characters. 8. Fill in the Company Description. This field is used to identify the purpose of the batch and may be no more than ten characters (ex. Payroll). 9. Select the frequency of the batch.* 10. If anything other than Once is selected, please complete the Date Scheduled, Date Scheduled Process, and Expiration Date fields. 11. Select the Build Summary box. By checking the build summary box, your batch will post to your account as one summary entry (one dollar amount). If you decide to uncheck the box, the batch will post in detailed format, and an entry for each item will post to your account. 1. Click the Save button to save the batch. Your batch will be displayed at the bottom of your screen in the ACH table. *Important! If you selected to set the batch up as recurring, Fidelity Bank is not responsible for any errors based on changes in participants that may not be updated in time for the next recurrence. One way to avoid this risk is to set the batch up with a frequency of Once and manually send the batch out as needed. 3

4 Adding Participants to a Batch Follow the steps below to learn how to add participants to your batch: 1. In the main navigation menu, go to Cash Management, ACH, and then ACH Participant. 1. From the Batch drop down box, select the batch that you would like to process and click open. 3. In the Name section, enter the individual recipient s name. The name needs to read exactly how the account is titled. 4. If applicable, fill in the Identification section. This field can be used for information that is specific to the recipient such as, employee number or TIN. 5. Fill in the recipient s Account number. 6. In the Routing Number section, click on the binoculars icon. A dialogue box will appear. Type in the recipient s bank name and click search. In the list of results, select the bank routing number. The dialogue box will close and the bank information will automatically fill into the form. 7. Enter the amount that you want to debit or credit. 8. In the Transaction Code, determine what type of transaction (debit or credit) you will be processing. Select Checking Deposit, Checking Withdrawal, Savings Deposit, or Savings Withdrawal

5 Adding Participants to a Batch A checkmark will automatically appear in the box next to Include. If a checkmark is visible, the recipient will be included in the batch. If you remove the checkmark, the recipient will not be included in the batch. 10.Click on Save to save the participant. Your participant will be displayed at the table at the bottom of your screen. From the table, you can add or remove a participant to your batch by selecting or de-selecting the checkmark in the include column. You can also change the amount that is being withdrawn or deposited. Click update to save your changes. If you need to make changes to the recipient information, transaction code, or delete the recipient, click on the recipient s name in the table at the bottom of your screen. The participant information will reappear in the form. Make the changes necessary and click save to save the changes. The table at the bottom of your screen will update. Your batches will be saved in a table under Cash Management, ACH, and then ACH Batch. 5

6 Processing an ACH Batch 1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Batch on the main navigation menu. Then follow the easy steps below to process an ACH using a saved batch. NOTE: If you need to update participant dollar amounts, please update batch totals under Cash Management, ACH, and ACH Participant first. Once changes are made, select Update to save changes and follow the steps below. 1. At the bottom of your screen, select the batch you would like to process. The ACH Batch form will automatically fill with your saved information Review the form to ensure the correct information is being used and the ACH will process properly. Make changes as necessary. 4. If you selected the frequency of your batch to be Once, complete the Date Scheduled field with the effective date of the batch. 5. Select the Build Summary box. By checking the Build Summary box, your batch will post to your account as one summary entry (one dollar amount). If you decide to uncheck the box, the batch will post in detailed format and an entry for each item will post to your account. 6. Click the Save button to save changes to your template

7 Processing an ACH Batch To finishing processing your ACH, follow the steps below: 7. In the main navigation menu, go to Cash Management, ACH, and then ACH Process Place a check in the Include box of the batches you want to process. 9. Click the Approve button. A confirmation message will appear, click Yes to confirm and No to cancel. By clicking the Yes button you will see a confirmation screen. Clicking No will take you back to the ACH Process screen and the batch will remain in the pending Approval section. 8 9 The cutoff time for ACH is 4:00 p.m. EST. 7

8 Creating an ACH Using an Imported Document You may import an ACH file that you have created outside of online banking for processing. If your file is not in NACHA format, turn to page ten for formatting instructions. 1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Import on the main navigation menu. Then follow the easy steps below to create an ACH using an imported document: In the file format drop down box, select Standard or Create File Format. 3. Click on the Browse button. A dialog box will appear, locate the file on your computer that you want to upload and select Open. 4. Once your file is selected, Click the Preview button to view the imported file. ACH Import Import << Batch >>D Date Scheduled ItemsD ebit Credit SEC Code ACH Import Batch Item Detail View Detail << Name>> Account Routing NumberA mount Transaction Save 7 Cancel 5. Click View Detail and review the data in the ACH Import Batch Item Detail table to ensure the correct information was imported. 6. In the Import column, place a checkmark in the box(es) next to the batch(es) you would like to import. 7. Click the Save button and you will be taken back to the ACH Import screen. 8

9 Creating an ACH Using an Imported Document To finish processing your ACH Batch from an imported document, follow the steps below: In the main navigation menu, go to Cash Management, ACH, and then ACH Import Process. 9. In the list of batches, click on the date in the Date Effective column of the batch you want to process Process In the Account drop down box, select the account that you want to be debited or credited during the batch transaction. 11. If necessary, change the effective date of your transaction. 1. Select the Build Summary box. By checking the Build Summary box, your batch will post to your account as one summary entry (one dollar amount). If you decide to uncheck the box, the batch will post in detailed format and an entry for each item will post to your account. 13. Click the Process button to send the batch to the bank. A confirmation message will appear. Click the Yes to confirm or No to cancel. The cutoff time for ACH is 4:00 p.m. EST 9

10 Formatting your File Before you begin using your ACH service, you may have to format your file for Online Banking. This process only has to be completed one time and will be saved for future use. If you have already formatted your file outside of online banking (ex. NACHA), turn to page eight. 1. Once you are logged into your Online Banking account, select Cash Management, Miscellaneous, and then Import File Format on the main navigation menu. Then follow the easy steps below to format your file for Online Banking: In the Type drop down box, select ACH Import. 3. In the Description field, enter a name for the file format. 4. In the Import File Format drop down box, select the type of file you are uploading. 5. Click the Save button. Additional fields will appear Complete the fields that notate the number of header and footer lines as well as the additional fields based on your selection. If you selected a fixed length format, you will be able to set the starting position and length for each field. If you selected a delimited format, you will be able to indicate where a field starts in the file. When all necessary fields are completed, select the Save button to save the format. Note: When you set up a file to import into Online Banking, the following must be formatted correctly: Name Account number as numeric only Amount as numeric with two decimal places (55.00) Routing number as numeric only Transaction code as numeric only Member FDIC Rev. 01/11/