Expression of Interest (EoI) for Selection of Implementing Agency for Public Wi-Fi access points at the Gram Panchayat level

Transcription

1 No. TCIL/13/SnTC/ /AP_GP July 24, 2018 Expression of Interest (EoI) for Selection of Implementing Agency for Public Wi-Fi access points at the Gram Panchayat level Telecommunications Consultants India Limited (TCIL), a prime engineering and consultancy company, is a wholly owned Central Public Sector Enterprise under the administrative control of the Department of Telecommunications (DOT), Ministry of Communications, Govt. of India and engaged in execution of multi- disciplinary projects on turnkey basis in India & Overseas. 1. TCIL invites EOI from reputed firms/technology partners from India having experience in supply, installation, testing, and integration and commissioning of Public Wi-Fi access points for pre-tender tie up / association for one of the project as per Annexure-A. The firm should have the capability to undertake the supply and integration of the Wi-Fi access points & provide after sales support upto 5 years. 2. The bidders interested in submission of this EOI should meet the following pre-qualification criteria: Pre-Qualification Criteria: The bidder should meet the following pre qualification criteria: Qualification Criteria Details Mandatory documentary evidence to be Submitted Bidder Type The Bid can be submitted by an individual organization or a consortium of maximum of two organizations. In case of a consortium, the same shall be formed under a duly stamped consortium agreement and signed by the authorized signatories of the companies. In the event of a consortium, one of the partners shall be designated as a Prime Bidder. In Consortium all the members shall be equally responsible to complete the project; however prime bidder shall give an undertaking for successful completion of the project. In case of any issues, prime bidder would be responsible for all the penalties. The original stamped consortium agreement containing roles and responsibilities of the prime bidder and member of consortium.

2 Legal Entity Tax Registration & clearance Technical Capability The bidder and its consortium member should be registered under the Companies Act 1956 or Partnership Act 1932 or registered under LLP act 2008 and should be in existence in India for the last three (5) years as on The lead bidder and its consortium partner should have valid Sale tax registration, service tax registration PAN and GSTIN. i. Sole Bidder or any consortium should have Class A or Class B ISP Licensee or a unified Licensee for at least last one year on the date of submission of bid in the Telecom Circle for which it is bidding. ii. Sole Bidder or consortium members must have fully functional NOC center with feature and functional as per enclosed sections as Annexure B. iii. The sole bidder or consortium partner must have provided internet broadband to at least 10,000 subscriber, or 1000 outdoor access points/broadband outdoor equipment over the last five year. Company Profile Memorandum & Articles of Association Copy of Certificate of Incorporation Copy of GSTIN Copy of Sale tax registration, service tax registration & PAN Copies of Purchase Order Commissioning/ Completion certificate from the client Turnover Net Worth Profit Making Solvency Certificate Blacklisting The lead bidder should have minimum average annual turnover of Rs. 200 Crore in last 3 financial years as on 31/03/2017 in the field of IT/Networking. The turnover refers to standalone of the company and not the group turnover of its subsidiaries/sister concern etc. The lead bidder should have positive networth. Lead bidder should have not incurred any loss during the last three financial years ending on Lead bidder is required to submit the solvency certificate issued from the bank. The lead bidder and consortium partner should not have been blacklisted by any of the Ministry/ Department of Government of India/ State Governments/PSUs and also neither convicted nor is any criminal case pending against it before any court of competent jurisdiction. Audited Financial Statements for last three financial years ending Bidder is required to submit the CA certificate regarding annual turnover of the bidder in last three financial years i.e , and in the field of IT/Networking. CA Certificate with CA s Registration number/seal. Audited Financial Statements for last three financial years ending Solvency/Bankers certificate indicating present s o l v en c y f r o m N a t i o n a l i z e d / Scheduled Banks. Self-Declaration on company letter head.

3 Integrity and NDA Pact The lead bidder and consortium partner shall agree to sign the Integrity Pact and Non Disclosure Agreement (NDA) with TCIL. Power of Attorney The Authorized Signatory for signing the Contract/Agreement with TCIL should be duly authorized by Competent Authority to sign the Contract/Agreement on their behalf. Earnest Money Deposit (EMD) The bidder should submit the EMD of INR 5,00,000/- (Rupees Five Lakh only) (refundable) in the form of DD along with offer in favour of Telecommunications Consultants India Limited. EMD of the unsuccessful bidders will be returned to them at the earliest. Shortlisted bidder will be required to submit EMD of Rs Crore in the form of DD/Banker Cheque/ BG/FDR/FD in favour of Telecommunications Consultants India Limited payable at New Delhi. BG format is enclosed at the end of this document. EMD of INR 5 Lakh will be returned to shortlisted bidder once he will submit the EMD of Rs Crore. Self-Declaration on company letter head. Power of attorney on Rs. 100/- legal paper EMD of Rs. 5 Lacs (refundable) in the form of Demand Draft (DD) in favour of Telecommunications Consultants India Limited payable at New Delhi. Form attached as Annexure - C Self-declaration regarding submission of EMD of Rs Crore on short listing on the bidder s Letter Head. In case shortlisted bidder fails to submit the required EMD of Rs Crore, the EMD of Rs 5 lac will be forfeited. Performance Bank Guarantee Payment Terms & other conditions If bidder is interested to submit EMD in the form of BG, the same should be issued from Delhi bank branch. The validity of BG should be nine months from the date of submission of offer. Note: Bid submitted without EMD will be rejected. On EMD no interest shall be payable. The lead bidder should be agreed to submit the required PBG to TCIL for their portion as and when asked in the event of award of work. The lead bidder should be agreed on back to back payment terms and other terms & conditions including amount of penalty & Liquidated Damages in the event of award of work. Self-declaration regarding the same on the bidder s Letter Head. Self-declaration regarding the same on the bidder s Letter Head Integrity Pact The selected bidder shall have to sign the Integrity Pact with TCIL. Self-declaration regarding the same on the bidder s Letter Head.

4 Submission of technical solution and financial quote Key certificates The bidder shall agree to submit the technical solution and financial quote within five days of time period from issue of request. The lead bidder/consortium partner should have the followings valid certificates at the time of bidding: ISO or better Self-declaration regarding the same on the bidder s Letter Head. Bidder is requested to submit the copy of valid certificate 3. The detailed tender document may be collected from the undersigned on working days from 10:00 AM to 5:30 PM. Reputed firms must meet technical and pre-qualification criteria and submit the proposal complete in all respects. All required documents are to be enclosed failing which TCIL may consider the proposal as incomplete and reserve the right to reject the same. 4. TCIL reserves the right to accept or reject any or all EOIs or annul this process without assigning any reason and liability whatsoever and to re-invite EOI at its sole discretion. The details of EOI may be viewed on The corrigendum to this EOI, if any, shall be displayed on the website. Joint Ventures/Consortium is not allowed. 5. The firm fulfilling the above requirements and willing to associate with TCIL may submit their formal expression (Hard Copies) in sealed envelope superscripted with name of EOI with all prescribed supporting documents / undertakings mentioned in EOI not later than up to 12:00 Hrs (IST) on below mentioned address : Group General Manager (S&TC) Telecommunications Consultants India Ltd. (A Government of India Enterprise) Room No. 409, 4th Floor, TCIL Bhawan, Greater Kailash-1, New Delhi Sanjeeva.tcil@gmail.com Tel:

5 Annexure-A S.No States Covered Estimated Nos of GPs EMD Amount (Rs. Crores) 1 Gujarat Haryana Karnataka Karnataka Kerala Maharashtra Maharashtra Maharashtra Maharashtra Maharashtra Punjab Punjab Total Note: Approximately 2 Lakh APs will be required to install in above Gram Panchayats It is mandatory to bidder for participate in all above areas. Incomplete response shall liable to reject.

6 Section VIII: Functional Specifications Annexure- B The Implementing Agency must ensure the following while providing Access Point for providing Broadband Services in the Project Area using WANI compliant Wi-Fi hotspot: 1. Every GP shall have mandatorily three number of APs. Out of which, one public Wi Fi AP to be setup mandatorily at each GP where BharatNet terminates using BharatNet Backhaul. The 2nd Public Wi Fi AP is also mandatory to be setup for which IA will be free to choose location according to their business need. The 3rd AP is also mandatory and to be install according to the directions of Government/ BBNL to connect Government Institutions at GP level. The number of APs for Government Institution to be increased from one to three according to need of Government. Consequently, the total number of APs would be extendable to a total of 5 in each GP. 2. The radio equipment for setting up Access Point to provide Broadband Services using WANI compliant Wi-Fi hotspot should have the capability to propagate frequencies of both 2.4GHz and 5 GHz to ensure it can be accessed by a wide variety of devices with different hardware specifications 3. The system must be both IPv4 and IPv6 compliant. 4. The methodology employed by the Implementing Agency for installation of equipment for Access Points to provide Broadband Services using either Wi-Fi hotspot shall ensure that the devices are able to withstand high speed winds/ thunderstorms. 5. Minimum bandwidth provisioning at each Access Point shall be 10 Mbps. The usage at Development Institutions shall be kept at an upper limit of 50 GB per month. Bandwidth requirement will be exempted only for sites where BBNL s bandwidth would be through VSAT, in case the Implementing Agency has opted for BharatNet backhaul. 6. Each Access Point shall have a capacity to support 50 (Fifty) concurrent users. The Bidder must ensure that the Wireless LAN Controller (WLC) installed for controlling the Access Points must have the capacity to support such number of concurrent users across all Access Points commissioned by the Bidder under the Program. 7. The Implementing Agency must be able to control bandwidth at user level to prevent users from creating bandwidth monopoly (for example, by downloading large sized files or videos) by adopting required Fair Usage Policy ( FUP ). 8. The radio equipment used for Access Points shall be capable of operating on dual power sources solar or other renewable power source and UPS power. 9. Implementing Agency must provision for at least 4 (four) hours of power backup to each Access Point installed at the Gram Panchayat areas.

7 10. All equipment installed by the Implementing Agency for provisioning of Broadband Services shall have proper earthing and lightning protection and the Implementing Agency shall ensure provisioning of required earthing if not available. 11. The Implementing Agency shall provide and manage its own IP schema as per DoT/ TRAI guidelines for provisioning of Broadband Services. 12. The users must be required to register themselves through a web portal or through a mobile based application along with OTP based authentication. The web portal should be customized for error free access via both desktops/ laptops and mobile devices (including mobile handsets, tablets, etc.). 13. The web portal must have a landing/home page which should prominently display the links to the available tariff plans. 14. Implementing Agency must also provide a mobile based self-help application to help users of the Broadband Services to check their usage, compare available tariff plans and also, for the purchase of coupons. 15. The Implementing Agency must provision for a SMS gateway/ gateway on its own for sending messages and s for user registration, password change, One Time Password (OTP) generation and for sending other such communication which may be required during the normal course of operations. 16. The Implementing Agency must ensure that users of Broadband Services are able to connect to the internet, using their existing user id and password, through any of the Access Points deployed under the Work Order within the Project Area, without the need to re-register into the network. 17. The Implementing Agency shall provision to store user specific log trails and must keep backup of all such logs for at least one year. Whenever requested by BBNL or any statutory body, Implementing Agency must be able to provide the logs within 24 hours of such request. 18. Broadband Services should have capability to support voice over Wi-Fi (VoWiFi) services to provide quality voice service to the Gram Panchayat location. 19. Broadband equipment and services shall remain functional in the event the link is lost between Access Points and the wireless management system or if the wireless management system fails. 20. All Access Points commissioned by the Implementing Agency under the Work Order shall have the ability to be managed remotely, including for firmware and software updates.

8 21. The Access Points or associated wireless management system shall have the ability to block traffic based on IP address, port, URL, or hostname and should have the ability to block or manage traffic based on QoS. Section IX: Technical Specifications IX. A.1: Minimum Technical specifications for Wi-Fi Access Point (Outdoor) equipment: Quoted Wi-Fi Access Point equipment for outdoor use shall be certified from Wi-Fi Alliance for Hotspot or Type Approved as per TEC GR. The Wi-Fi Access Points (or AP ) to be used for this Program shall conform to the following technical specifications: i. AP shall have hardened enclosures for outdoor deployment and shall have a robust design for durability, weather proofing. ii. It shall have dual radios for concurrent dual band (5 GHz / 2.4 GHz) operation iii. Mi ni m u m o ne nu m ber o f 1 G bps Eth er ne t po r t R J iv. AP along with the antennas shall be IP67 certified for outdoor deployment. Indoor AP inside third party enclosures/boxes shall NOT be acceptable. v. Outdoor AP shall support r fast roaming. Provisioning of inter package roaming (in addition to intra package roaming mentioned at present) to be provisioned by the Implementing Agencies as and when guidelines from TRAI/ DoT are issued. vi. The AP shall comply with IEEE acat a minimum and be backwards compatible to IEEE a/b/g/n standards. vii. AP shall operate at least in full 2X2:2 MIMO or more mode without any loss of features or capabilities viii. AP shall have an aggregate data rate capability of minimum 1.1Gbps ix. AP must support 20 MHz, 40 MHz and 80 MHz channels. x. Each AP must support minimum 50 (Fifty) concurrent clients in total (including both 2.4GHz and 5GHz radios). xi. xii. The Access Point shall provide the coverage in minimum 100-meter area. The AP shall provide a minimum of 28 dbm EIRP for both 2.4 GHz and 5 GHz frequencies. Field deployment shall be with EIRP as per regulatory guidelines (ETA from WPC to be enclosed at the time of bid submission). xiii. AP shall support WDS or MESH networking. xiv. AP shall support QoS or WMM for voice over Wi-Fi. xv. AP shall support all security guidelines prescribed by Government of India (and updated from time to time) for APs xvi. AP shall support Wi-Fi Protected Access. xvii. AP shall support rogue access point detection. xviii. AP shall have dual-band Omni-directional Antenna, either internal or external. Field deployment shall be with EIRP as per the WPC guideline. xix. AP should be compatible with AF/AT Power over Ethernet (PoE)/AC adaptor. xx. AP should have operating temperature in the range of -20 C to55 C. xxi. Wind resistances of 140kmph for sustained wind and 224 kmph for wind gusts xxii. AP shall support operating humidity of 10%-95% xxiii. Intelligent RF control plane for self-healing, and self-optimization xxiv. Overvoltage protection Category I as per EN60950 xxv. Power failure alarm should be extended to NOC as a separate alarm. xxvi. AP shall be able to assign end User the IP address as received from backend core DHCP Server. NOTE: Implementing Agency must provide valid ETA and WPC Certificate for the Access Points at the time of bid submission.

9 IX. B: Technical specification for Security of the System i. Security enforcement for wireless users through the use of a role-based, stateful firewall that can be directly integrated with the roles defined within existing authentication servers ii. Capability to ensure privacy protection by preventing firewall and IP spoofing attacks. iii. System should provide the capability to capture the data and syslog for audit and analysis. iv. Rules for access rights based on any combination of role identity, and device identity. v. The firewall must be able to take action including allowing the traffic, denying the traffic, rejecting the traffic and routing the traffic vi. Network monitoring through centralized NOC vii. viii. Fault management and performance management (FCAPS) Comply with other applicable norms/ standards/ guidelines of the Government of India/ DoT/ TRAI. IX. C: Technical specifications for Intrusion Detection and Prevention for the System i. Wireless Intrusion Detection Solution (WIDS) ii. Ability for the system to provide visibility into Channels including the detection of rogue devices / RF activity occurring between channels. iii. Should be able to classify real rogues (on network) versus interfering neighbour networks, irrespective of whether rogues have encryption or not, and without client software or upgrades to current network. iv. The system must support Pairwise Master Key (PMK) caching. NOTE: 1. The Implementing Agency shall be required to provide Access Points within the area covered by an individual Gram Panchayat. However, the Implementing Agency shall be required to install, commission and maintain Wireless LAN Controllers, Element Management System, Network Switches, Security and Intrusion detection and prevention systems, power banks/ UPS and other associated equipment required for fulfilling its obligations as per the Scope of Work defined in Section II of this RFP at its own risk and cost. The Implementing Agency shall ensure adequate security and anti- intrusion mechanism for all such equipment installed to ensure the Wi-Fi network thus created by the Implementing Agency is safe and secure at all times. 2. Specifications in Sections IX.B and IX.C above and as per Section VIII of this RFP shall be included as part of the overall Broadband system thus created and does not necessarily need to be entirely managed at the Access Points deployed at Site. Implementing Agency can provide these features at upstream levels like the Wireless Controller (WLC), Firewall, NMS or as part of the overall solution deployed at the Implementing Agency s NOC. However, Implementing Agency must be able to demonstrate these features as part of the Acceptance Testing as provided in Section X of this RFP.

10 Telecommunications Consultants India Ltd. (A Government of India Enterprise) TCIL Bhawan, GreaterKailash-1, New Delhi IX. D: Technical Validation and Quality Assurance of Access Points The Implementing Agency is required to submit compliance test reports at the time of bidding for the Wi- Fi Access Points it intends to use for completion of Work, certifying the conformity of the equipment as per the Technical Specifications in Section IX of this RFP. Implementing Agency shall submit its offer for validation testing of the Wi-Fi Access Points to be deployed under the Program within 21 (Twenty One) days of issuance of Work Order. The Implementing Agency shall submit detailed Test Schedule and Test Procedure ( TSTP ) for validation of the Wi-Fi Access Points as per the compliance statement shared by the Implementing Agency at the time of bidding. The TSTP shall also cover all functional requirements as specified in Section VIII of this RFP. Implementing Agency shall be required to demonstrate the functional requirements through its NOC during the validation testing. The tests may be conducted over a period of 7 (Seven) days continuously for service stability and reliability testing. A Third Party Agency ( TPA ) shall be appointed by USOF and/or BBNL for approving the TSTP and carrying out the tests as per the TSTP. Implementing Agency must submit at least 5 (Five) numbers of Access Points to TPA thus appointed within one week of approval of the TSTP. Provisioning for testing tools and facility, including the arrangements at NOC, for carrying out the validation testing as per the approved TSTP, shall be borne by the Implementing Agency. BBNL shall have the right to forfeit and encash the Bid Security/ Performance Bank Guarantee provided by Implementing Agency in the event it fails to submit the validation testing offer within 21 (Twenty One) days of issuance of Work Order. BBNL may also choose to conduct detailed quality and type testing of the Wi-Fi Access Points of each type (if multiple makes and models of access points are to be supplied). Implementing Agency shall execute its Works in parallel to such validation of quality and type testing by BBNL. No additional time to execute Works shall be allowed to Implementing Agency on account of such testing. BBNL may also ask the Implementing Agency, at any time during the currency of the Work Order, to demonstrate the conformity to standards for the equipment deployed by Implementing Agency for fulfilment of Works. In such event(s), BBNL may identify any five Gram Panchayats within the Project Area and ask the Implementing Agency to send the equipment deployed there in a lab of BBNL s choosing for verification. The Implementing Agency will be required to handover such equipment to BBNL for testing purposes within 10 (Ten) days of such request and install and commission appropriate replacement equipment at those locations. BBNL may get the validation and conformity testing done at its own cost either on its own or through a third party. In the event of any deviation being observed during such testing, the Implementing Agency will have to replace all such equipment (of the same make and model for which the deviation has been observed) deployed for Work in the Project Area within 30 (Thirty) days of such observation and must solely bear all costs and penalties arising out of such replacement of equipment. Other terms and conditions of this RFP shall continue to be in force without any relaxation to the Implementing Agency.

11 Telecommunications Consultants India Ltd. (A Government of India Enterprise) TCIL Bhawan, GreaterKailash-1, New Delhi Format of Bid Bond (EMD) Annexure -C Whereas. (hereinafter called the Bidder ) has submitted its bid dated For the supply of. Vide Tender No... dated KNOW ALL MEN by these presents that WE. OF. Having our registered office at.. (hereinafter called the Bank ) are bound unto Telecommunications Consultants India Limited (hereinafter called the Purchaser ) in the sum of Rs. for which payment will and truly to be made of the said Purchaser, the Bank binds itself, its successors and assigns by these present. THE CONDITIONS of the obligation are: 1. If the Bidder withdraws his bid during the period of bid validity specified by the Bidder on the Bid form or 2. If the Bidder, having been notified of the acceptance of his bid by the Purchaser during the period of bid validity (a) Fails or refuses to execute the Contract, if required; or (b) Fails or refuses to furnish the Performance Security, in accordance with the instructions to Bidders. We undertake to pay to the Purchaser up to the above amount upon receipt of its first written demand, without the purchaser having to substantiate its demand, provided that in its demand, the purchaser will note that the amount claimed by it is due to it owning to the occurrence of one or both of the two conditions, specifying the occurred condition or conditions. This guarantee will remain in force upto and including THIRTY (30) days after the Period of bid validity and any demand in respect thereof should reach the Bank not later than the specified date/dates. Signature of the Bank Authority. Name Name & Signature of witness Address of witness Signed in Capacity of Full address of Branch Tel No. of Branch Fax No. of Branch