Every day. In times of crisis. For our future. Ken Supersano, Senior Director of Technology

Transcription

1 Every day. In times of crisis. For our future. Ken Supersano, Senior Director of Technology

2 Our Global Organization Our Vision A world in which every child attains the right to survival, protection, development and participation Our Mission To inspire breakthroughs in the way the world treats children and achieve immediate and lasting change in their lives Our Values Accountability, ambition, collaboration, creativity, integrity 2

3 Our Results Where we worked Information is correct as of December The delineation of national boundaries here should not be considered definitive. 3

4 The SfB Strategy The default online communications tool for STC Standardized across the STC Movement Access to all STC employees regardless of member. Presence, Free/Busy, IM, Audio, Video, Web Collaboration Reduce Cost Phase out WebEx SfB can do 90% of what WebEx can Drastically reduce InterCall costs HPO Enabler Proficiency in collaboration and communications tools is a hallmark of any High Performing Organization 4

5 The Good, Bad, and The Ugly The Good (some of it, there s lots) You can still use Skype it if you wish You can communicate with regular Skype using SfB and search the regular Skype directory for contacts. Even people without SfB can join your SfB meetings. They simply use a web interface to join. There is a SfB app for all you favorite mobile devices. Uses data or WiFi instead of cellular minutes There is an Outlook plugin that allows you to add SfB details to invites It integrates with InterCall (so both telephone and Skype Audio in the same call) The Bad (nothing is perfect) Still dependent on internet connectivity, so the experience can vary. Can t call a regular phone line. (Yet) Your giant list of Skype contacts is not portable to SfB. You need to re-search and add those contacts to SfB. The Ugly (but getting prettier all the time) Recording. You can record, and we do have a place to post them. It s just untested. 5

6 The SfB Plan Sfb is part of our standard image We still have some stragglers with Lync, but we re picking them off Everyone gets a headset All employees have a headset that works with both their desk phone and PC Ongoing scrub of WebEx accounts and InterCall accounts. Training: IT hosts a series of Brown Bags to provide a general and targeted overview of the tool. Basically how to use it in our unique environments Visit the Office 365 Toolbox on SaveNet (Intranet site) How to Helpdesk (HELP) (Vitalyst) 6

7 Host a SfB Cocktail (or Mocktail) party. Classic Bourbon Manhattan 1. 2 oz. Bourbon 2. 1 oz. Italian Sweet Vermouth 3. 2 dashes Angostura Bitters 4. 1 Cherry Add all the ingredients to a mixing glass and fill with ice. Stir, and strain into a chilled cocktail glass. Garnish with a cherry 7

8 Questions?? 8

9 Using

10 Providing high impact services to nonprofits since 2003 ABOUT US Tech Impact Philosophy & Team

11 Our Mission Empower communities and nonprofits to use technology to better serve our world.

12 Solutions.Integration.Support. Just like you, we are a 501c3 Nonprofit Capacity building organization Workforce development program for underserved youth Providing IT Services to Nonprofits since 2003 Serving 100+ Nonprofit s with Managed IT/Help Desk Services Over 600 Office365 Implementations / 40,000 licenses Cloud Backup/Recovery Hosted VoIP Data Management Services selection, implementation, support

13 A quote or significant job duty description here Linda Widdop DIRECTOR OF TECHNOLOGY SERVICES I manage all aspects of client relations for TechImpact including educating nonprofits about technology solutions. I work with local, regional and national partners to provide the nonprofit community with increased knowledge of technology through speaking engagements. I have been using Office 365 since it was first introduced and have helped over 600 nonprofits get on board with it. I m an obsessed birdwatcher and head coach for a women s ice hockey team when I m not helping nonprofits get on board with cloud computing.

14 Webinar Agenda Overview of features included with Skype for Business Demo of features Licensing Options Skype vs. Skype for Business Preparing for Success Using Skype for teleconferencing Office 365 E5

15 Connect With Skype for Business Increase attendance at meetings Save time scheduling meetings Save travel time and expense Get input from coworkers Stay connected with remote workers Present branded appearance when communicating Be agile

16 Presence Management linked to your Outlook calendar, tells coworkers if you are available Instant Messaging connect with coworkers, Skype for Business users, and Skype users for quick IM or video chats Online Meetings use HD audio and video, share your presentation or screen Broadcast Meetings to any device Skype users must change their settings to interact with Skype for Business

17 Manage Contacts Search My Contacts Results from Outlook contacts Search Skype Directory Results from all Skype users worldwide Right click for options

18 Presence Management - Online and available (Ebony) - Out of Office (Anna) - Available short term (Eric) - Not available (John/Linda) - Offline (Lauren/Sam) - Presence unknown (external) Presence is linked to Outlook calendar

19 Instant Messaging With one or many contacts Conversations are saved

20 Video Chat Video chat with any contact Internal or external Webcam is required

21 Online Meetings You must be logged in to Skype for Business Link is inserted

22 Joining a Meeting Audio options Skype for Business (requires speaker and mic on computer) Phone number No audio

23 Share Your Screen Organizer and/or participant can share screen

24 Mobile App This Not This Contacts IM Video Chat

25 Demo

26 4 Licenses Available at Nonprofit Pricing All Include Skype for Business 18

27 Preparing for Success DNS record changes Client download Desktop configuration User training User training More user training

28 Connecting to Voice Communication Right now, you can t call standard telephones (PTSN integration) PTSN integration is coming Make and receive calls from Skype for Business Add a dial-in conference line to Skype for Business meetings Have an auto-attendant for your organization Will Require an Add-on License for E1 or an E5 license You may eventually be able to connect physical phones to Skype for Business using E5 licensing 20

29 How Partners Can Help Pre-Implementation Planning Picking the right path for you Creating communication plans with your staff Piloting Implementation Setup Data Migration Desktop Setup Training Admin & End-User Training Ongoing Support Over 600 projects completed Cloud Services Partner top 3% 21

30 Questions?