REMOTE ACCESS VIA CHSLI EXTRANET JOB AID FOR MICROSOFT WINDOWS

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Cory Wheeler
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1 PURPOSE: The purpose of this job aid is to provide general system requirements and guidelines to remotely access the CHSLI Extranet. OVERVIEW: Select Staff personnel will have the ability to access the CHS environment via the CHSLI Extranet. To access the CHSLI Extranet, you must have a user name (your CHSLI user name e.g. jsmith01) and a pass code. The pass code is generated by a token, pictured below: A token generates, through an algorithm, a new pass code every 60 seconds, thereby creating a different pass code to be used with each login occurrence. Physicians must submit a written request to the designated Medical Staff Affairs Office to obtain a token. Once a token has been assigned, follow the steps below to access the CHSLI Extranet. Advisory Note: As with any installation of new or updated system functionality, IT strongly recommends that a full system back up be performed prior to the installation. Certain application sets may require the download and install of special components. These special components may create conflicts with existing software running on your system and an uninstall may be required in these rare situations. Revision Date 11/1/14 Page 1 of 13

2 SYSTEM REQUIREMENTS: Microsoft Windows XP, Windows 7, Windows 8 or Windows 8.1 o Internet Explorer 7, 8, 9, 10 or 11 *(in compatibility mode) o Mozilla Firefox o Google Chrome is not recommended User account with Administrative rights The CHSLI Extranet will not function properly if Pop-Up Blockers are enabled. Please ensure that any Pop-Up Blockers are disabled when accessing: CHSLI Extranet Supported Client Platforms as of 11/1/2014. Qualified - has been systematically tested. Compatible - has not been systematically tested for the specific release but, based on testing in previous releases, the functionality is expected to work. Microsoft Windows 8: Revision Date 11/1/14 Page 2 of 13

3 Microsoft Windows XP, Vista and 7: Revision Date 11/1/14 Page 3 of 13

MICROSOFT WINDOWS SETUP: The CHSLI Extranet supports Windows XP, Windows 7

These instructions will cover a typical Windows 7/8 installation using

*PLEASE NOTE: IF YOU ARE RUNNING INTERNET EXPLORER 11, YOU MUST ADD CHSLI.

4 MICROSOFT WINDOWS SETUP: The CHSLI Extranet supports Windows XP, Windows 7 and Windows 8 (8.1). These instructions will cover a typical Windows 7/8 installation using Internet Explorer 8, 9, 10 or 11. *PLEASE NOTE: IF YOU ARE RUNNING INTERNET EXPLORER 11, YOU MUST ADD CHSLI.NET TO THE IE COMPATIBILITY VIEW SETTINGS: In Internet Explorer, go to Tools Compatibility View settings: Enter chsli.net, click Add and Close: Revision Date 11/1/14 Page 4 of 13

CHSLI Extranet Login Page: https://extranet.chsli.

5 CHSLI Extranet Login Page: Username: Your CHSLI login (ex: jsmith01) Token: The digits displayed on the RSA Token (changes every 60 sec.) Network Password: Your CHSLI password On Internet Explorer 8 devices you will see a message bar on the top asking to run the Juniper ActiveX Client, click on the bar to install: Revision Date 11/1/14 Page 5 of 13

Client, click Install: You will see an Internet Explorer

6 On Internet Explorer 9, 10 or 11 devices, you will see a message bar on the bottom asking to run the Juniper ActiveX Client, click Install: You will see an Internet Explorer Security Warning, click Install/Run: Revision Date 11/1/14 Page 6 of 13

Setup: Secure Application Manager will run immediately.

7 On Internet Explorer 8 devices, you will see a Setup Control Warning, click Always: The Setup: Secure Application Manager will run: On Internet Explorer 9, 10 or 11 devices, the Setup: Secure Application Manager will run immediately. When the install is complete, you will see the Secure Application Manager running in the taskbar: Revision Date 11/1/14 Page 7 of 13

8 The CHSLI Extranet Main Menu will be displayed showing all applications to which you have been granted access. Click on Epic: You will be prompted to install the Citrix client, check the box and install: Revision Date 11/1/14 Page 8 of 13

Warning, click Run again: On Internet Explorer 9, 10 or 11, you will

9 On Internet Explorer 8 devices, you will receive a File Download Security Warning, click Run: And an Internet Explorer Security Warning, click Run again: On Internet Explorer 9, 10 or 11, you will be prompted on the bottom of the screen, click Run: Revision Date 11/1/14 Page 9 of 13

complete, you will see a prompt on top, click on it

10 The Citrix client installation will run: On Internet Explorer 8, when the Citrix client install is complete, you will see a prompt on top, click on it to allow the add-on to run: Revision Date 11/1/14 Page 10 of 13

when the Citrix install is complete you may see a prompt

11 You will see an Internet Explorer Security Warning, click Run: On Internet Explorer 9, 10 or 11 devices, when the Citrix install is complete you may see a prompt on the bottom, click Allow: Revision Date 11/1/14 Page 11 of 13

next time you access the CHSLI Extranet, it should login automatically)

12 If this is the first time you are accessing the CHSLI Extranet, you may see a Log On window, enter your CHSLI User name and Password to Log On: (The next time you access the CHSLI Extranet, it should login automatically) Click on Epic Production to launch the application: Revision Date 11/1/14 Page 12 of 13

Permit use : The Epic logon window will appear, login with your CHSLI credentials:

13 If this is the first time you are accessing the CHSLI Extranet, you will see a Citrix Receiver Security Warning, check the box Do not ask me again for this site and click Permit use : The Epic logon window will appear, login with your CHSLI credentials: THIS COMPLETES THE CHSLI EXTRANET SETUP FOR WINDOWS. Revision Date 11/1/14 Page 13 of 13

REMOTE ACCESS VIA CHSLI EXTRANET JOB AID FOR MAC OS X

REMOTE ACCESS VIA CHSLI EXTRANET JOB AID FOR MAC OS X PURPOSE: The purpose of this job aid is to provide general system requirements and guidelines to remotely access the CHSLI Extranet. OVERVIEW: Select Staff personnel will have the ability to access the