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1 An office will schedule linked appointments when a patient needs to see several doctors during the course of one extensive visit. In the process of scheduling linked appointments, the openings display as being on temporary hold, so no one else in the practice may reserve or schedule them. Additionally, once the episode is scheduled, if one of the linked appointments is canceled, all related appointments will be cancelled as well. Click anywhere to continue... Copyright 2012 Pulse Systems, Inc. Page 1 of 41

2 To begin, it is assumed that you have opened the PulsePro application and are logged in with the appropriate security and privileges to complete this task. Copyright 2012 Pulse Systems, Inc. Page 2 of 41

3 Click the Schedule icon in the navigation pane. Copyright 2012 Pulse Systems, Inc. Page 3 of 41

4 Click the down arrow on the View field to reveal the setting options. Copyright 2012 Pulse Systems, Inc. Page 4 of 41

5 Select the Multi-Resource option from the drop down list. Copyright 2012 Pulse Systems, Inc. Page 5 of 41

6 The patient needs consultations with doctors Bartow and Cardy, and a regular appointment with the family doctor. Locate the starting time of the first appointment and click the slot to select it. Copyright 2012 Pulse Systems, Inc. Page 6 of 41

7 Now right-click the same slot to activate the pop-up, and select "Add Selected." Copyright 2012 Pulse Systems, Inc. Page 7 of 41

8 The appointment slot turns green, indicating that the system has placed a temporary hold on this time slot. Copyright 2012 Pulse Systems, Inc. Page 8 of 41

9 To hold the next time slot, follow the same procedure. First, left-click on the next appointment with a starting time of 9:30. Copyright 2012 Pulse Systems, Inc. Page 9 of 41

10 Right-click and select Add Selected. Copyright 2012 Pulse Systems, Inc. Page 10 of 41

11 For the final of the three consecutive appointments, left-click the 9:45 time slot. Copyright 2012 Pulse Systems, Inc. Page 11 of 41

12 Right-click and select Add Selected. Copyright 2012 Pulse Systems, Inc. Page 12 of 41

13 All of the appointment slots are now temporarily reserved in the system, and will continue to be held for 1 hour. Copyright 2012 Pulse Systems, Inc. Page 13 of 41

14 Now, we need to go back and schedule each of the appointments. Right click on the first held slot. Copyright 2012 Pulse Systems, Inc. Page 14 of 41

15 If needed you could select CLEAR SELECTED LIST to start over. To continue with scheduling the appointments, click View Selected List. Copyright 2012 Pulse Systems, Inc. Page 15 of 41

16 The Scheduled Time List pop-up window displays all of your reserved appointments. If any of the appointments in the window are incorrect click Remove All. To start schedule this appointment, click the Schedule button. Copyright 2012 Pulse Systems, Inc. Page 16 of 41

17 Select the patient by typing the first 3 letters of the last name and first initial of the first name in the Name field, and then click the right arrow button. Copyright 2012 Pulse Systems, Inc. Page 17 of 41

18 Double-click on the patient's name. Copyright 2012 Pulse Systems, Inc. Page 18 of 41

19 Read through all of the Warnings and Copay notes, and then click Close in the bottomright corner. Copyright 2012 Pulse Systems, Inc. Page 19 of 41

20 A red X appears next to the appointment which you are currently scheduling. This mark helps you keep track of each appointment that you book. Since the resource already correctly appears in the Resource field, click the down arrow to reveal the list of procedures. Copyright 2012 Pulse Systems, Inc. Page 20 of 41

21 Assign the appointments to an episode to link them together. Click the right arrow to bring up the Episode Management dialog. Copyright 2012 Pulse Systems, Inc. Page 21 of 41

22 Type in a description for the visit or click the right arrow button to auto assign the description. Copyright 2012 Pulse Systems, Inc. Page 22 of 41

23 Click the Save & Exit button to return to the scheduler. Copyright 2012 Pulse Systems, Inc. Page 23 of 41

24 You may need to change the appointment default duration settings. To do so, click inside the field to highlight the number, and type over it. Copyright 2012 Pulse Systems, Inc. Page 24 of 41

25 Type 15 in the For field and click the save button to save the appointment. Copyright 2012 Pulse Systems, Inc. Page 25 of 41

26 Select Consultation. 11/25/2008 Deleted Fade-out of last slide and unchecked shuffle answers. Copyright 2012 Pulse Systems, Inc. Page 26 of 41

27 The Pulse Pro Scheduler pop-up box appears, indicating the appointment has saved to the system. Click OK. Copyright 2012 Pulse Systems, Inc. Page 27 of 41

28 Proceed with the next appointment, noting that most of the fields are complete. Click the down arrow to change the Procedure field. Copyright 2012 Pulse Systems, Inc. Page 28 of 41

29 This second appointment will be a stress test, so select this as the procedure type. Copyright 2012 Pulse Systems, Inc. Page 29 of 41

30 Click the Save button to save this appointment. Copyright 2012 Pulse Systems, Inc. Page 30 of 41

31 The Pulse Pro Scheduler pop-up comes up again, indicating that this second appointment has saved to the system. Click OK Copyright 2012 Pulse Systems, Inc. Page 31 of 41

32 Complete the final appointment for the family physician and click SAVE to save the appointment. Copyright 2012 Pulse Systems, Inc. Page 32 of 41

33 The 3rd appointment is now saved, Click OK Copyright 2012 Pulse Systems, Inc. Page 33 of 41

34 The Appointments per Episode window displays the all of the linked appointments. Click the Close button. Copyright 2012 Pulse Systems, Inc. Page 34 of 41

35 The three linked appointments appear as consecutive events in the schedule. Now assume Daniel calls to cancel his appointments. Right click on any of his appointments. Copyright 2012 Pulse Systems, Inc. Page 35 of 41

36 And select Cancel from the menu. Copyright 2012 Pulse Systems, Inc. Page 36 of 41

37 All of the linked appointments for the Headaches episode appear. You could cancel any appointments by right clicking on each appointment in the list and canceling individually OR simply click the CANCEL ALL button to cancel all of the linked appointments at once. Copyright 2012 Pulse Systems, Inc. Page 37 of 41

38 A pop up dialog appears confirming you want to cancel all appointments. Click the YES button. Copyright 2012 Pulse Systems, Inc. Page 38 of 41

39 Type in a reason for the cancellation and click the OK button. Copyright 2012 Pulse Systems, Inc. Page 39 of 41

40 The linked appointments are now canceled. Click the CLOSE button to return to the scheduling screen. Copyright 2012 Pulse Systems, Inc. Page 40 of 41

41 You now know how to schedule linked appointments. Click the Exit button on the toolbar to return to the main PulsePro dashboard. Copyright 2012 Pulse Systems, Inc. Page 41 of 41

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