Configuring and Monitoring Groupwise Components. eg Enterprise v5.6

Transcription

1 Cnfiguring and Mnitring Grupwise Cmpnents eg Enterprise v5.6

2 Restricted Rights Legend The infrmatin cntained in this dcument is cnfidential and subject t change withut ntice. N part f this dcument may be reprduced r disclsed t thers withut the prir permissin f eg Innvatins, Inc. eg Innvatins, Inc. makes n warranty f any kind with regard t the sftware and dcumentatin, including, but nt limited t, the implied warranties f merchantability and fitness fr a particular purpse. Trademarks Micrsft Windws, Windws NT, Windws 2000, Windws 2003 and Windws 2008 are either registered trademarks r trademarks f Micrsft Crpratin in United States and/r ther cuntries. The names f actual cmpanies and prducts mentined herein may be the trademarks f their respective wners. Cpyright 2012 eg Innvatins, Inc. All rights reserved.

3 Table f Cntents CONFIGURING AND MONITORING A GROUPWISE INTERNET AGENT (GWIA) ADMINISTERING THE EG MANAGER TO WORK WITH A GWIA MONITORING THE GWIA APPLICATION...6 CONFIGURING AND MONITORING A GROUPWISE MESSAGE TRANSFER AGENT (MTA) ADMINISTERING THE EG MANAGER TO WORK WITH A GROUPWISE MTA APPLICATION MONITORING THE GROUPWISE MTA APPLICATION...12 CONFIGURING AND MONITORING GROUPWISE POST OFFICE AGENTS (POA) ADMINISTERING THE EG MANAGER TO WORK WITH A GROUPWISE POA APPLICATION MONITORING THE GROUPWISE POA APPLICATION...18 CONFIGURING AND MONITORING GROUPWISE WEBACCESS AGENT (GWWEB) ADMINISTERING THE EG MANAGER TO WORK WITH A GROUPWISE WEBACCESS AGENT APPLICATION MONITORING THE GROUPWISE WEB APPLICATION...23 CONCLUSION...24

4 Table f Figures Figure 1.1: Adding a new Grupwise Internet Applicatin...2 Figure 1.2: The list f Uncnfigured tests that need t be cnfigured...2 Figure 1.3: Cnfiguring the Grupwise SMTP test...2 Figure 1.4: Cnfiguring the Netwrk Interfaces test...4 Figure 2.1: Adding a Grupwise MTA Applicatin...8 Figure 2.2: The list f Uncnfigured tests that need t be cnfigured fr the Grupwise MTA Applicatin...8 Figure 2.3: Cnfiguring the MTA test...8 Figure 2.4: The Nvell CnsleOne windw...10 Figure 2.5: Selecting the Prperties ptin frm the MTA applicatin s right-click menu...11 Figure 2.6: Viewing the MTA dmain name...11 Figure 3.1: Adding a new Netware GwPa applicatin...14 Figure 3.2: The list f tests that need t be manually cnfigured fr the Grupwise Pst Office Applicatin...14 Figure 3.3: Cnfiguring the POA Client Servers test...14 Figure 3.4: The Nvell CnsleOne windw...16 Figure 3.5: Selecting the Prperties ptin frm the POA applicatin s right-click menu...17 Figure 3.6: Viewing the distinguished name f the POA applicatin...17 Figure 4.1: Adding a new Grupwise Web applicatin...20 Figure 4.2: The list f uncnfigured tests fr the Grpupwise Web applicatin...20 Figure 4.3: Cnfiguring the Grupwise Web Agent test...20 Figure 4.4: The Nvell CnsleOne windw...22

5 Cnfiguring and Mnitring a Grupwise Internet Agent (GWIA) Chapter 1 Cnfiguring and Mnitring a GrupWise Internet Agent (GWIA) The eg Enterprise suite ffers tw different cmpnent types t mnitr GrupWise running n Nvell Netware and Windws perating systems. In the eg Enterprise system, the GWIA cmpnent shuld be managed either as Grupwise Internet - Netware r Grupwise Internet - Win, based n the OS (i.e. Netware r Windws) that it executes n. Nte: Befre attempting t mnitr the GrupWise applicatin, ensure that it is SNMP-enabled. 1.1 Administering the eg Manager t wrk with a GWIA The steps invlved in mnitring a GWIA are: 1. Lg int the eg administrative interface. 2. If the GWIA applicatin is already discvered, then directly prceed twards managing it using the COMPONENTS - MANAGE/UNMANAGE page (Infrastructure -> Cmpnents -> Manage/Unmanage). Hwever, if it is yet t be discvered, then run discvery (Infrastrcture -> Cmpnents -> Discver) t get it discvered r add the applicatin manually using the ADD/MODIFY COMPONENTS page (Infrastructure -> Cmpnents -> Add/Mdify). Remember that cmpnents manually added are managed autmatically. Discvered cmpnents, hwever, are managed using the COMPONENTS - MANAGE/UNMANAGE page. Figure 1.1 clearly illustrates the prcess f adding a GwIa applicatin. Fr mre details n managing cmpnents, refer t Cnfiguring and Mnitring Web Servers dcument. 1

6 Cnfiguring and Mnitring a Grupwise Internet Agent (GWIA) Figure 1.1: Adding a new Grupwise Internet Applicatin 3. Next, try t sign ut f the eg administrative interface. A LIST OF UNCONFIUGURED TESTS page will appear listing the tests that require manual cnfiguratin as shwn in Figure 1.2. Figure 1.2: The list f Uncnfigured tests that need t be cnfigured 4. Upn ding s, a LIST OF UNCONFIGURED TESTS listing the GwIa-specific tests requiring manual cnfiguratin, will appear. Click n the Grupwise SMTP test in the list f tests t cnfigure it (see Figure 1.3). Figure 1.3: Cnfiguring the Grupwise SMTP test 5. This test reprts perfrmance statistics pertaining t a GwIa bject s SMTP service. When the test cnfiguratin screen appears (see Figure 1.3), specify the fllwing: 2

7 Cnfiguring and Mnitring a Grupwise Internet Agent (GWIA) TEST PERIOD Hw ften shuld the test be executed HOST - The hst fr which the test is t be cnfigured. PORT The prt at which the server listens. SNMPCOMMUNITY - The SNMP cmmunity name that the test uses t cmmunicate with the server. SNMPPORT The prt at which the server expses its SNMP MIB. The default is 161. SNMPVERSION By default, the eg agent supprts SNMP versin 1. Accrdingly, the default selectin in the SNMPVERSION list is v1. Hwever, if a different SNMP framewrk is in use in yur envirnment, say SNMP v2 r v3, then select the crrespnding ptin frm this list. SNMPCOMMUNITY The SNMP cmmunity name that the test uses t cmmunicate with the Cisc ruter. This parameter is specific t SNMP v1 and v2 nly. Therefre, if the SNMPVERSION chsen is v3, then this parameter will nt appear. USERNAME This parameter appears nly when v3 is selected as the SNMPVERSION. SNMP versin 3 (SNMPv3) is an extensible SNMP Framewrk which supplements the SNMPv2 Framewrk, by additinally supprting message security, access cntrl, and remte SNMP cnfiguratin capabilities. T extract perfrmance statistics frm the MIB using the highly secure SNMP v3 prtcl, the eg agent has t be cnfigured with the required access privileges in ther wrds, the eg agent shuld cnnect t the MIB using the credentials f a user with access permissins t be MIB. Therefre, specify the name f such a user against the USERNAME parameter. AUTHPASS Specify the passwrd that crrespnds t the abve-mentined USERNAME. This parameter nce again appears nly if the SNMPVERSION selected is v3. CONFIRM PASSWORD Cnfirm the AUTHPASS by retyping it here. AUTHTYPE This parameter t appears nly if v3 is selected as the SNMPVERSION. Frm the AUTHTYPE list bx, chse the authenticatin algrithm using which SNMP v3 cnverts the specified USERNAME and PASSWORD int a 32-bit frmat t ensure security f SNMP transactins. Yu can chse between the fllwing ptins: MD5 Message Digest Algrithm SHA Secure Hash Algrithm ENCRYPTFLAG This flag appears nly when v3 is selected as the SNMPVERSION. By default, the eg agent des nt encrypt SNMP requests. Accrdingly, the ENCRYPTFLAG is set t NO by default. T ensure that SNMP requests sent by the eg agent are encrypted, select the YES ptin. ENCRYPTTYPE If the ENCRYPTFLAG is set t YES, then yu will have t mentin the encryptin type by selecting an ptin frm the ENCRYPTTYPE list. SNMP v3 supprts the fllwing encryptin types: DES Data Encryptin Standard AES Advanced Encryptin Standard 3

8 Cnfiguring and Mnitring a Grupwise Internet Agent (GWIA) ENCRYPTPASSWORD Specify the encryptin passwrd here. CONFIRM PASSWORD Cnfirm the encryptin passwrd by retyping it here. TIMEOUT - Specify the duratin (in secnds) within which the SNMP query executed by this test shuld time ut in the TIMEOUT text bx. The default is 10 secnds. 6. Finally, click the Update buttn t register the changes. 7. Then, try t sign ut ne mre time. This time again, the LIST OF UNCONFIGURED TESTS will appear. Click n the Netwrk Interfaces test t cnfigure it. Figure 1.4: Cnfiguring the Netwrk Interfaces test 8. The Netwrk Interfaces test tracks the percentage utilizatin f each f the netwrk links serviced by an bject and practively detects and alerts peratrs f ptential netwrk bttlenecks. This test needs t be cnfigured nly while mnitring a GrupWise IA bject n Netware. Nw, specify the fllwing in Figure 1.4: TEST PERIOD - Hw ften shuld the test be executed HOST The IP address f the Cisc Ruter. Ensure that the specified HOST is SNMP-enabled. If nt, the test will nt functin. SNMPPORT - The default SNMP prt is 25. SNMPVERSION By default, the eg agent supprts SNMP versin 1. Accrdingly, the default selectin in the SNMPVERSION list is v1. Hwever, if a different SNMP framewrk is in use in yur envirnment, say SNMP v2 r v3, then select the crrespnding ptin frm this list. SNMPCOMMUNITY The SNMP cmmunity name that the test uses t cmmunicate with the target server. This parameter is specific t SNMP v1 and v2 nly. Therefre, if 4

9 Cnfiguring and Mnitring a Grupwise Internet Agent (GWIA) the SNMPVERSION chsen is v3, then this parameter will nt appear. USEEXTENSION - By default, this test plls the standard IF MIB (RFC 1213) t cllect the required metrics. Set the USEEXTENSION flag t Yes, if yu want the test t pll the Interfaces Grup MIB (RFC 2233) fr metrics cllectin. By default this parameter is set t N. TIMEOUT Specify the duratin (in secnds) within which the SNMP query executed by this test shuld time ut in the TIMEOUT text bx. The default is 10 secnds. ONLYUP If the ONLYUP flag is set t Yes, then nly the netwrk interfaces that are peratinal - i.e. whse MIB-II perstatus variable has a value "up" - are mnitred. If this flag is set t N, all netwrk interfaces that have an adminstatus f "up" will be mnitred. By default, this flag is set t N, indicating that by default the test will mnitr netwrk interfaces that are up/dwn. FULLDUPLEX - If this value is Yes, then it indicates that all interfaces are full duplex. In this case, the eg Enterprise system will cmpute bandwidth usage % t be, max(input bandwidth, utput bandwidth)*100/ttal speed. On the ther hand, if this flag is set t N, then the cmputatin f bandwidth usage % will be (input bandwidth + utput bandwidth)*100/ttal speed. EXCLUDE - The EXCLUDE text bx takes a cmma separated list f netwrk interfaces that are t be excluded when perfrming the test. E.g., if this parameter has a value f "Null0", then the Null0 interface f the netwrk device will nt be mnitred by the eg agent. DISCOVERBYSTATE This flag cntrls hw the test discvers netwrk interfaces. If this flag is N, the peratinal state f an interface is nt cnsidered when discvering all the netwrk interfaces f a ruter/switch/netwrk device. If this flag is Yes(which is the default setting), nly interfaces that have been in the up peratinal state will be cnsidered fr mnitring. In this mde, if an interface is dwn all f the time, it will nt be cnsidered fr mnitring. Hwever, nce the interface starts t functin, it will be tracked by the test and alerts generated if the interface state ever changes t dwn. USEALIAS and SHOW ALIAS AND INTERFACE NAME - Cisc and many netwrk devices allw administratrs t set the names fr switch/ruter prts. These names can be set t lgical, easily understandable values. Prt names can be set in Cisc devices using the cmmand "set prt name". Fr example set prt name 3/24 Federal_credit_unin_link. This cmmand indicates that the prt 3/24 is used t supprt the Federal Credit Unin. If the USEALIAS parameter is set t Yes, then a SHOW ALIAS AND INTERFACE NAME parameter will additinally appear, which is set t N by default. In this case, the agent will first try t lk at the prt name (frm the ifalias SNMP OID) and use the prt name if specified as the descriptr fr the test results. If a prt name is unavailable r if n prt name/alias is specified in the netwrk device setting, the interface descriptin fr each prt prvided in the SNMP MIB-II utput is used instead as the descriptr fr the test results. On the ther hand, if the USEALIAS parameter is set t Yes and the SHOW ALIAS AND INTERFACE NAME parameter is set t Yes, then each descriptr f this test will be represented in the frmat prt name:interface descriptin.fr e.g., 1:lcal_lan_segment:GigabitEthernet 0/0. If the USEALIAS parameter is set t N, then the SHOW ALIAS AND INTERFACE NAME parameter ptin will nt appear. In this case therefre, the device name will be displayed as the descriptr f the test. DD FREQUENCY - Refers t the frequency with which detailed diagnsis measures are t be generated fr this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and als every time the 5

10 Cnfiguring and Mnitring a Grupwise Internet Agent (GWIA) test detects a prblem. Yu can mdify this frequency, if yu s desire. Als, if yu intend t disable the detailed diagnsis capability fr this test, yu can d s by specifying nne against DD FREQUENCY. DETAILED DIAGNOSIS - T make diagnsis mre efficient and accurate, the eg Enterprise suite embeds an ptinal detailed diagnstic capability. With this capability, the eg agents can be cnfigured t run detailed, mre elabrate tests as and when specific prblems are detected. T enable the detailed diagnsis capability f this test fr a particular server, chse the On ptin. T disable the capability, click n the Off ptin. The ptin t selectively enable/disable the detailed diagnsis capability will be available nly if the fllwing cnditins are fulfilled: The eg manager license shuld allw the detailed diagnsis capability Bth the nrmal and abnrmal frequencies cnfigured fr the detailed diagnsis measures shuld nt be Click the Update buttn in Figure 1.4 and signut f the eg administrative interface. 1.2 Mnitring the GWIA Applicatin T mnitr the GWIA applicatin d the fllwing: 1. Lgin as a mnitr / supermnitr user. 2. Click n the Cmpnents ptin in the menu bar, and select the Servers ptin frm the Cmpnents menu. 3. Frm the COMPONENT LIST, click n the GWIA applicatin fr which yu wish t view measurements. 6

11 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) Chapter 2 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) This chapter will delve int the prcedures invlved in cnfiguring and mnitring a GrupWise MTA applicatin. eg Enterprise refers t MTAs n Netware as Grupwise MTA - Netware, and MTAs n Windws as Grupwise MTA - Win. 2.1 Administering the eg Manager t Wrk with a GrupWise MTA Applicatin The steps fr mnitring an MTA applicatin are: 1. Lg int the eg administrative interface. 2. If the MTA applicatin is already discvered, then directly prceed twards managing it using the COMPONENTS - MANAGE/UNMANAGE page (Infrastructure -> Cmpnents -> Manage/Unmanage). Hwever, if it is yet t be discvered, then run discvery (Infrastructure -> Cmpnents -> Discver) t get it discvered r add the applicatin manually using the ADD/MODIFY COMPONENTS page (Infrastructure -> Cmpnents -> Add/Mdify). Remember that cmpnents manually added are managed autmatically. Discvered cmpnents, hwever, are managed using the COMPONENTS - MANAGE/UNMANAGE page. Figure 2.1 clearly illustrates the prcess f adding an mta applicatin. Fr mre details n managing cmpnents, refer t Cnfiguring and mnitring Web Servers dcument. 7

12 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) Figure 2.1: Adding a Grupwise MTA Applicatin 4. Next, try t sign ut f the eg administrative interface. 5. Upn ding s, a LIST OF UNCONFIGURED TESTS listing the MTA-specific tests requiring manual cnfiguratin, will appear as in Figure 2.2. Figure 2.2: The list f Uncnfigured tests that need t be cnfigured fr the Grupwise MTA Applicatin 6. Click n the MTA test in the list f tests t cnfigure it (see Figure 2.3). Figure 2.3: Cnfiguring the MTA test 7. The MTA test measures the health f the MTA. When the test cnfiguratin screen appears (see Figure 2.3), specify the fllwing: TEST PERIOD Hw ften shuld the test be executed 8

13 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) HOST - The hst fr which the test is t be cnfigured. PORT The prt at which the server listens. SNMPCOMMUNITY - The SNMP cmmunity name that the test uses t cmmunicate with the server. SNMPPORT The prt at which the server expses its SNMP MIB. The default is 161. SNMPVERSION By default, the eg agent supprts SNMP versin 1. Accrdingly, the default selectin in the SNMPVERSION list is v1. Hwever, if a different SNMP framewrk is in use in yur envirnment, say SNMP v2 r v3, then select the crrespnding ptin frm this list. SNMPCOMMUNITY The SNMP cmmunity name that the test uses t cmmunicate with the Lcal Directry. This parameter is specific t SNMP v1 and v2 nly. Therefre, if the SNMPVERSION chsen is v3, then this parameter will nt appear. USERNAME This parameter appears nly when v3 is selected as the SNMPVERSION. SNMP versin 3 (SNMPv3) is an extensible SNMP Framewrk which supplements the SNMPv2 Framewrk, by additinally supprting message security, access cntrl, and remte SNMP cnfiguratin capabilities. T extract perfrmance statistics frm the MIB using the highly secure SNMP v3 prtcl, the eg agent has t be cnfigured with the required access privileges in ther wrds, the eg agent shuld cnnect t the MIB using the credentials f a user with access permissins t be MIB. Therefre, specify the name f such a user against the USERNAME parameter. AUTHPASS Specify the passwrd that crrespnds t the abve-mentined USERNAME. This parameter nce again appears nly if the SNMPVERSION selected is v3. CONFIRM PASSWORD Cnfirm the AUTHPASS by retyping it here. AUTHTYPE This parameter t appears nly if v3 is selected as the SNMPVERSION. Frm the AUTHTYPE list bx, chse the authenticatin algrithm using which SNMP v3 cnverts the specified USERNAME and PASSWORD int a 32-bit frmat t ensure security f SNMP transactins. Yu can chse between the fllwing ptins: MD5 Message Digest Algrithm SHA Secure Hash Algrithm ENCRYPTFLAG This flag appears nly when v3 is selected as the SNMPVERSION. By default, the eg agent des nt encrypt SNMP requests. Accrdingly, the ENCRYPTFLAG is set t NO by default. T ensure that SNMP requests sent by the eg agent are encrypted, select the YES ptin. ENCRYPTTYPE If the ENCRYPTFLAG is set t YES, then yu will have t mentin the encryptin type by selecting an ptin frm the ENCRYPTTYPE list. SNMP v3 supprts the fllwing encryptin types: DES Data Encryptin Standard AES Advanced Encryptin Standard ENCRYPTPASSWORD Specify the encryptin passwrd here. 9

14 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) CONFIRM PASSWORD Cnfirm the encryptin passwrd by retyping it here. TIMEOUT The maximum duratin (in secnds) fr which the test will wait fr a respnse frm the Lcal Directr MTADOMAINNAME - The name f the dmain n which the MTA has been installed. T knw the dmain name f an MTA, d the fllwing: a. Execute Nvell's CnsleOne utility. This utility allws yu t manage edirectry bjects, rights, and schema, and Netware file system resurces. b. Upn lgging int the cnsle, yu will find a tree-structure in the left pane that hsts an NDS cntainer (see Figure 2.4). Expanding this cntainer will reveal the edirectry trees that yu are currently lgged int. Expand the edirectry tree that hsts the MTA applicatin t be mnitred. Upn expanding, the list f cntexts defined within the tree will appear. Next, expand the cntext, which huses the MTA applicatin. NDS Cntainer Cntext Dmain edirectry tree Grupwise Applicatins in the Dmain Figure 2.4: The Nvell CnsleOne windw c. The cmplete list f bjects within the selected cntext will then be available t yu. The bjects in the list that are prefixed by the symbl represent the dmains within the cntext (see Figure 2.4). Nw, click n the dmain that hsts the MTA applicatin t be mnitred. When this is dne, all the Grupwise applicatins that exist in the dmain will appear in the right pane (see Figure 2.4). d. Frm the right pane, select the MTA applicatin t be mnitred, rightclick n it, and select Prperties (see Figure 2.5). Click n the GrupWise tab t pen the Identificatin tab page. In this page, lk fr the dmain name f the MTA applicatin (see Figure 2.4). 10

15 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) Figure 2.5: Selecting the Prperties ptin frm the MTA applicatin s right-click menu The MTA Dmain Name Figure 2.6: Viewing the MTA dmain name 8. Finally, click the Update buttn t register the changes and signut f the eg administrative interface. 11

16 Cnfiguring and Mnitring a Grupwise Message Transfer Agent (MTA) 2.2 Mnitring the GrupWise MTA Applicatin T mnitr the Grupwise MTA applicatin, d the fllwing: 1. Lgin as a mnitr / supermnitr user. 2. Click n the Cmpnents ptin in the menu bar, and select the Servers ptin frm the Cmpnents menu. 3. Frm the COMPONENT LIST, click n the Grupwise MTA applicatin fr which yu wish t view measurements. 12

17 Cnfiguring and Mnitring Grupwise Pst Office Agents (POA) Chapter 3 Cnfiguring and Mnitring GrupWise Pst Office Agents (POA) This chapter describes the prcedures invlved in cnfiguring and mnitring a GrupWise POA applicatin. eg Enterprise refers t POAs n Netware as Grupwise Pst Office - Netware, and the same n Windws as Grupwise Pst Office - Win. 3.1 Administering the eg Manager t Wrk with a GrupWise POA Applicatin The steps fr mnitring a POA applicatin are: 1. Lg int the eg administrative interface. 2. If the POA applicatin is already discvered, then directly prceed twards managing it using the COMPONENTS - MANAGE/UNMANAGE page (Infrastructure -> Cmpnents -> Manage/Unmanage). Hwever, if it is yet t be discvered, then run discvery (Infrastructure -> Cmpnents -> Discver) t get it discvered r add the applicatin manually using the ADD/MODIFY COMPONENTS page (Infrastructure -> Cmpnents -> Add/Mdify). Remember that cmpnents manually added are managed autmatically. Discvered cmpnents, hwever, are managed using the COMPONENTS - MANAGE/UNMANAGE page. Figure 3.1 clearly illustrates the prcess f adding a POA applicatin. Fr mre details n managing cmpnents, refer t Cnfiguring and Mnitring Web Servers dcument. 13

18 Cnfiguring and Mnitring Grupwise Pst Office Agents (POA) Figure 3.1: Adding a new Netware GwPa applicatin 3. Next, try t sign ut f the eg administrative interface. 4. Upn ding s, a LIST OF UNCONFIGURED TEST listing the POA-specific tests requiring manual cnfiguratin, will appear as in Figure 3.2. Figure 3.2: The list f tests that need t be manually cnfigured fr the Grupwise Pst Office Applicatin 5. Click n the POA Client Servers test in the list f tests t cnfigure it (see Figure 3.2). Figure 3.3: Cnfiguring the POA Client Servers test 6. This test reprts the perfrmance metrics pertaining t the GrupWise client cnnectins f the GrupWise POA. When the test cnfiguratin screen appears (see Figure 3.3), specify the fllwing: TEST PERIOD Hw ften shuld the test be executed 14

19 Cnfiguring and Mnitring Grupwise Pst Office Agents (POA) HOST - The hst fr which the test is t be cnfigured. PORT The prt at which the server listens. SNMPCOMMUNITY - The SNMP cmmunity name that the test uses t cmmunicate with the server. SNMPPORT The prt at which the server expses its SNMP MIB. The default is 161. SNMPVERSION By default, the eg agent supprts SNMP versin 1. Accrdingly, the default selectin in the SNMPVERSION list is v1. Hwever, if a different SNMP framewrk is in use in yur envirnment, say SNMP v2 r v3, then select the crrespnding ptin frm this list. SNMPCOMMUNITY The SNMP cmmunity name that the test uses t cmmunicate with the target device. This parameter is specific t SNMP v1 and v2 nly. Therefre, if the SNMPVERSION chsen is v3, then this parameter will nt appear. USERNAME This parameter appears nly when v3 is selected as the SNMPVERSION. SNMP versin 3 (SNMPv3) is an extensible SNMP Framewrk which supplements the SNMPv2 Framewrk, by additinally supprting message security, access cntrl, and remte SNMP cnfiguratin capabilities. T extract perfrmance statistics frm the MIB using the highly secure SNMP v3 prtcl, the eg agent has t be cnfigured with the required access privileges in ther wrds, the eg agent shuld cnnect t the MIB using the credentials f a user with access permissins t be MIB. Therefre, specify the name f such a user against the USERNAME parameter. AUTHPASS Specify the passwrd that crrespnds t the abve-mentined USERNAME. This parameter nce again appears nly if the SNMPVERSION selected is v3. CONFIRM PASSWORD Cnfirm the AUTHPASS by retyping it here. AUTHTYPE This parameter t appears nly if v3 is selected as the SNMPVERSION. Frm the AUTHTYPE list bx, chse the authenticatin algrithm using which SNMP v3 cnverts the specified USERNAME and PASSWORD int a 32-bit frmat t ensure security f SNMP transactins. Yu can chse between the fllwing ptins: MD5 Message Digest Algrithm SHA Secure Hash Algrithm ENCRYPTFLAG This flag appears nly when v3 is selected as the SNMPVERSION. By default, the eg agent des nt encrypt SNMP requests. Accrdingly, the ENCRYPTFLAG is set t NO by default. T ensure that SNMP requests sent by the eg agent are encrypted, select the YES ptin. ENCRYPTTYPE If the ENCRYPTFLAG is set t YES, then yu will have t mentin the encryptin type by selecting an ptin frm the ENCRYPTTYPE list. SNMP v3 supprts the fllwing encryptin types: DES Data Encryptin Standard AES Advanced Encryptin Standard ENCRYPTPASSWORD Specify the encryptin passwrd here. CONFIRM PASSWORD Cnfirm the encryptin passwrd by retyping it here. 15

20 Cnfiguring and Mnitring Grupwise Pst Office Agents (POA) POANAME - The distinguished name f the POA. T knw the distinguished name f a POA, d the fllwing: a. First, execute Nvell's CnsleOne utility. This utility allws yu t manage edirectry bjects, rights, and schema, and Netware file system resurces. b. Upn lgging int the cnsle, yu will find a tree-structure in the left pane that hsts an NDS cntainer (see Figure 3.4). Expanding this cntainer will reveal the edirectry trees that yu are currently lgged int. Expand the edirectry that hsts the POA applicatin t be mnitred. Upn expanding, the list f cntexts defined within the tree will appear. Next, expand the cntext within the edirectry, which huses the POA applicatin. NDS Cntainer Cntext Pst Office edirectry tree The name f the POA applicatin in the pst ffice Figure 3.4: The Nvell CnsleOne windw c. The cmplete list f bjects within the selected cntext will then be available t yu. The bjects in the list that are prefixed by the symbl represent the pst ffices within the cntext (see Figure 3.4). Nw, click n the pst ffice that hsts the POA applicatin t be mnitred. When this is dne, the POA applicatin that exists in the selected pst ffice will appear in the right pane (see Figure 3.4). d. Frm the right pane, select the POA applicatin t be mnitred, right-click n it, and select Prperties (see Figure 3.5). Click n the GrupWise tab t pen the Identificatin tab page. In this page, lk fr the distinguished name f the POA applicatin (see Figure 3.6). The distinguished name shuld be in the fllwing frmat: <The name f the POA applicatin>.<the name f the pst ffice>.<the name f the cntext>. Accrdingly, the distinguished name f the POA applicatin in the example illustrated abve, will be: POA.chennai.NOVELL. 16

21 Cnfiguring and Mnitring Grupwise Pst Office Agents (POA) Figure 3.5: Selecting the Prperties ptin frm the POA applicatin s right-click menu The distinguished name f the POA applicatin Figure 3.6: Viewing the distinguished name f the POA applicatin 7. Finally, click the Update buttn t register the changes. 8. Then, try t sign ut ne mre time. This time again, the LIST OF UNCONFIGURED TESTS will appear. Click n the Netwrk Interfaces test t cnfigure it. This test needs t be cnfigured nly while mnitring a GrupWise POA applicatin n Netware. Fr mre details n cnfiguring the NetwrkInterfaces test, refer t Cnfiguring and Mnitring NetApp Prducts dcument. 17

22 Cnfiguring and Mnitring Grupwise Pst Office Agents (POA) 9. In the case f POA applicatins n Windws, cnfiguring the PaClientSvrs test will suffice. 10. Once yu are thrugh with cnfiguring all the required tests, sign ut f the administrative interface. 3.2 Mnitring the GrupWise POA Applicatin T mnitr the POA applicatin, d the fllwing: 1. Lgin as a mnitr / supermnitr user. 2. Click n the Cmpnents ptin in the menu bar, and select the Servers ptin frm the Cmpnents menu. 3. Frm the COMPONENT LIST, click n the POA applicatin fr which yu wish t view measurements. 18

23 Cnfiguring and Mnitring Grupwise WebAccess Agent (GwWeb) Chapter 4 Cnfiguring and Mnitring GrupWise WebAccess Agent (GwWeb) This chapter discusses the steps invlved in cnfiguring and mnitring a GrupWise WebAccess Agent applicatin. eg refers t GwWeb applicatins running n Netware as Grupwise Web - Netware, and the same n Windws as Grupwise Web - Win. 4.1 Administering the eg Manager t Wrk with a GrupWise WebAccess Agent Applicatin T d the abve, d the fllwing: 1. Lg int the eg administrative interface. 2. If the GwWeb applicatin is already discvered, then directly prceed twards managing it using the COMPONENTS - MANAGE/UNMANAGE page (Infrastructure -> Cmpnents -> Manage/Unmanage). Hwever, if it is yet t be discvered, then run discvery (Infrastructure -> Cmpnents -> Discver) t get it discvered r add the applicatin manually using the ADD/MODIFY page (Infrastructure -> Cmpnents -> Add/Mdify). Remember that cmpnents manually added are managed autmatically. Discvered cmpnents, hwever, are managed using the COMPONENTS - MANAGE/UNMANAGE page. Figure 4.1 clearly illustrates the prcess f adding a GwWeb applicatin. Fr mre details n managing cmpnents, refer t Cnfiguring and Mnitring Web Servers dcument. 19

24 Cnfiguring and Mnitring Grupwise WebAccess Agent (GwWeb) Figure 4.1: Adding a new Grupwise Web applicatin 3. Next, try t sign ut f the eg administrative interface. 4. Upn ding s, a LIST OF UNCONFIGURED TESTS listing the tests requiring manual cnfiguratin, will appear as shwn in Figure 4.2. Figure 4.2: The list f uncnfigured tests fr the Grpupwise Web applicatin 5. Click n the Grupwise Web Agent test in the list f tests t cnfigure it (see Figure 4.3). Figure 4.3: Cnfiguring the Grupwise Web Agent test 6. The Grupwise Web Agent test reprts perfrmance metrics that indicate the verall health f the Grupwise Web applicatin. When the test cnfiguratin screen appears (see Figure 4.3), specify the fllwing: TEST PERIOD Hw ften shuld the test be executed HOST - The hst fr which the test is t be cnfigured. PORT The prt at which the server listens. SNMPCOMMUNITY - The SNMP cmmunity name that the test uses t cmmunicate with the server. 20

25 Cnfiguring and Mnitring Grupwise WebAccess Agent (GwWeb) SNMPPORT The prt at which the server expses its SNMP MIB. The default is 161. SNMPVERSION By default, the eg agent supprts SNMP versin 1. Accrdingly, the default selectin in the SNMPVERSION list is v1. Hwever, if a different SNMP framewrk is in use in yur envirnment, say SNMP v2 r v3, then select the crrespnding ptin frm this list. SNMPCOMMUNITY The SNMP cmmunity name that the test uses t cmmunicate with the Lcal Directry. This parameter is specific t SNMP v1 and v2 nly. Therefre, if the SNMPVERSION chsen is v3, then this parameter will nt appear. USERNAME This parameter appears nly when v3 is selected as the SNMPVERSION. SNMP versin 3 (SNMPv3) is an extensible SNMP Framewrk which supplements the SNMPv2 Framewrk, by additinally supprting message security, access cntrl, and remte SNMP cnfiguratin capabilities. T extract perfrmance statistics frm the MIB using the highly secure SNMP v3 prtcl, the eg agent has t be cnfigured with the required access privileges in ther wrds, the eg agent shuld cnnect t the MIB using the credentials f a user with access permissins t be MIB. Therefre, specify the name f such a user against the USERNAME parameter. AUTHPASS Specify the passwrd that crrespnds t the abve-mentined USERNAME. This parameter nce again appears nly if the SNMPVERSION selected is v3. CONFIRM PASSWORD Cnfirm the AUTHPASS by retyping it here. AUTHTYPE This parameter t appears nly if v3 is selected as the SNMPVERSION. Frm the AUTHTYPE list bx, chse the authenticatin algrithm using which SNMP v3 cnverts the specified USERNAME and PASSWORD int a 32-bit frmat t ensure security f SNMP transactins. Yu can chse between the fllwing ptins: MD5 Message Digest Algrithm SHA Secure Hash Algrithm ENCRYPTFLAG This flag appears nly when v3 is selected as the SNMPVERSION. By default, the eg agent des nt encrypt SNMP requests. Accrdingly, the ENCRYPTFLAG is set t NO by default. T ensure that SNMP requests sent by the eg agent are encrypted, select the YES ptin. ENCRYPTTYPE If the ENCRYPTFLAG is set t YES, then yu will have t mentin the encryptin type by selecting an ptin frm the ENCRYPTTYPE list. SNMP v3 supprts the fllwing encryptin types: DES Data Encryptin Standard AES Advanced Encryptin Standard ENCRYPTPASSWORD Specify the encryptin passwrd here. CONFIRM PASSWORD Cnfirm the encryptin passwrd by retyping it here. TIMEOUT The maximum duratin (in secnds) fr which the test will wait fr a respnse frm the Lcal Directr WEBAGENTNAME - The distinguished name f the WebAccess agent. The distinguished name has t be specified in the frmat, <webagentname>.<dmainname>. T knw the <webagentname>, d the 21

26 Cnfiguring and Mnitring Grupwise WebAccess Agent (GwWeb) fllwing: a. First, execute Nvell's CnsleOne utility. This utility allws yu t manage edirectry bjects, rights, and schema, and Netware file system resurces. b. Upn lgging int the cnsle, yu will find a tree-structure in the left pane that hsts an NDS cntainer (see Figure 4.4). Expanding this cntainer will reveal the edirectry trees that yu are currently lgged int. Expand the edirectry that hsts the GwWeb applicatin t be mnitred. Upn expanding, the list f cntexts defined within the tree will appear. Next, expand the cntext within the edirectry, which huses the GwWeb applicatin (see Figure 4.4). NDS Cntainer Cntext Dmain name edirectry tree The name f the GW Web Access agent Figure 4.4: The Nvell CnsleOne windw c. The cmplete list f bjects within the selected cntext will then be available t yu. The bjects in the list that are prefixed by the symbl represent the dmains within the cntext (see Figure 4.4). Nw, click n the dmain that hsts the GwWeb applicatin t be mnitred. The name f this dmain will becme the <dmainname>. Upn clicking the dmain, the applicatins that exist within will appear in the right pane (see Figure 4.4). Frm this right pane, select the GwWeb applicatin t be mnitred. The name f this applicatin will becme the <webagentname>. In Figure 4.4, "WEBAC65A" is the agent name, and "dell" is the dmain name. Therefre, the WEBAGENTNAME shuld be specified as WEBAC65A.dell. 7. Finally, click the Update buttn t register the changes. 8. Then, try t sign ut ne mre time. This time again, the LIST OF UNCONFIGURED TESTS will appear. Click n the NetwrkInterfaces test t cnfigure it. This test needs t be cnfigured nly while mnitring a GwWeb applicatin n Netware. Fr mre details n cnfiguring the NetwrkInterfaces test, refer t Cnfiguring and Mnitring NetApp Prducts dcument. 22

27 Cnfiguring and Mnitring Grupwise WebAccess Agent (GwWeb) 9. After cnfiguring the NetwrkInterfaces test, try t sign ut yet again. This time arund, yu will be prmpted t cnfigure the NwPrcessesSnmp test, TcpStatistics test, NwVlumeSpace test, NwFileSystems test, NwMemry test, and NwPrcessr test. These tests need t be cnfigured nly while mnitring a GwWeb applicatin n Netware. In the case f GwWeb applicatins n Windws, cnfiguring the WebAgent test will suffice. Fr mre details n cnfiguring the abve-mentined tests, refer t Sectin Once yu are thrugh with cnfiguring all the required tests, sign ut f the admin interface. 4.2 Mnitring the Grupwise Web Applicatin T mnitr the Grupwise Web applicatin, d the fllwing: 1. Lgin as a mnitr / supermnitr user. 2. Click n the Cmpnents ptin in the menu bar, and select the Servers ptin frm the Cmpnents menu. 3. Frm the COMPONENT LIST, click n the Grup applicatin fr which yu wish t view measurements. 23

28 Cnclusin Chapter 5 Cnclusin This dcument has described in detail the steps fr cnfiguring and mnitring the Grupwise Cmpnents. Fr details f hw t administer and use the eg Enterprise suite f prducts, refer t the user manuals. We will be adding new measurement capabilities int the future versins f the eg Enterprise suite. If yu can identify new capabilities that yu wuld like us t incrprate in the eg Enterprise suite f prducts, please cntact supprt@eginnvatins.cm. We lk frward t yur supprt and cperatin. Any feedback regarding this manual r any ther aspects f the eg Enterprise suite can be frwarded t feedback@eginnvatins.cm. 24