Credit Credit Degree Applicable (DA) Grading Pass/No Pass (P/NP) Repeatability 0 Credit Non-Degree (NDA) Letter (LR) 1 Student Choice (SC) 2 3

Size: px

Start display at page:

Download "Credit Credit Degree Applicable (DA) Grading Pass/No Pass (P/NP) Repeatability 0 Credit Non-Degree (NDA) Letter (LR) 1 Student Choice (SC) 2 3"

Todd Brice Griffith
5 years ago
Views:

1 New Course OR Existing Course Author(s): Theodora Adkins Subject Area/Course No.: Business/BUS 035 Units: 3 Course Title: Discipline(s): Microsoft Office Business, CIS, Office Technology Pre-Requisite(s): None Co-Requisite(s): None Advisories: BUS 18 or experience with Microsoft Excel Catalog Description: Business 35 is a hands-on, performance-based, skills development class that provides students with the opportunity to learn to use the Microsoft Windows operating system, the MS Outlook /personal information management software, and the MS Access relational database management system. Students will increase their MS Windows file management proficiency. They will learn how to communicate/manage , use the calendar for scheduling, manage contacts, create tasks/notes, as well as how to customize and integrate Outlook components. Students will learn how to customize and maintain Outlook and Windows. This course also teaches fundamental MS Access features and functions. Students will learn how to use MS Access to capture, organize, store, maintain, track, retrieve, sort, and print, business data, and how to report and present business information. Students will learn to create, modify and manage database tables that are organized, accurate and up to date. They will learn to perform database queries and create forms and reports that will assist decision making and help make analyzing business data more efficient and effective. Students will learn the differences between MS Excel, MS Access, and MS SharePoint and how to decide when to best use each software productivity tool. Schedule Description: Do you need to update your job skills? Do you own a business and need to learn how to track, organize and manage your business records more effectively? The Microsoft Office software suite is one of the most commonly used software tools in business and at home. This course is a hands-on, performance-based, skills development class that will teach you how to use MS Windows and MS Outlook more efficiently and effectively. You will increase your file/document management proficiency and learn how to use, manage and customize MS Windows and MS Outlook. In this course you will also learn how to use MS Access to capture, organize, store, maintain, track, retrieve, sort, and print all types of business data. You will learn to create, modify and manage database tables that are organized, accurate and up to date. You will learn to perform database queries and create forms and reports that will assist you with decision making and help you to analyze your business data more efficiently and effectively. The course will help you understand the differences between MS Excel, MS Access, and MS SharePoint, and how to decide when to best use each software productivity tool. This class is one of the required courses for the career pathway Business Information Worker Level I Certificate. Hrs/Mode of Instruction: Lecture: 54 Scheduled Lab: HBA Lab: 18 Composition: Activity: Total Hours 72 Credit Credit Degree Applicable (DA) Grading Pass/No Pass (P/NP) Repeatability 0 Credit Non-Degree (NDA) Letter (LR) 1 Student Choice (SC) 2 3 Last date of Assessment: 2009 Cohort #: Please apply for:lmc General Education Requirement(s): None Transfer to: CSU UC IGETC Area CSU GE Area C-ID Number Course is Baccalaureate Level: Yes No Form Revised TLA 10/31/17 Page 1 of 9

2 Signatures: Department Chair Librarian Dean (Technical Review) Curriculum Committee Chair President/Designee CCCCD Approval (Board or Chancellor's Office) STAND ALONE COURSE: YES NO Course approved by Curriculum Committee as Baccalaureate Level: YES NO LMC GE Requirement Approved by the Curriculum Committee: FOR OFFICE OF INSTRUCTION ONLY. DO NOT WRITE IN THE SECTION BELOW. Begin in Semester Catalog year 20 /20 Class Max: Dept. Code/Name: T.O.P.s Code: Crossover course 1/ 2: ESL Class: Yes / No DSPS Class: _Yes / No Coop Work Exp: Yes / No Class Code A Liberal Arts & Sciences SAM Code A Apprenticeship Remediation Level B Basic Skills B Developmental Preparatory B Advanced Occupational NBS Not Basic Skills C Adult/Secondary Basic Education C Clearly Occupational D Personal Development/Survival D Possibly Occupational E For Substantially Handicapped E* Non-Occupational F Parenting/Family Support G Community/Civic Development *Additional criteria needed H General and Cultural 1 One level below transfer I Career/Technical Education 2 Two levels below transfer J Workforce Preparation Enhanced 3 Three levels below transfer K Other non-credit enhanced Not eligible for enhanced Form Revised TLA 10/31/17 Page 2 of 9

3 Institutional Student Learning Outcomes: General Education SLOs: At the completion of the LMC general education program, a student will: 1. read critically and communicate effectively as a writer and speaker. 2. understand connections among disciplines and apply interdisciplinary approaches to problem solving. 3. think critically and creatively 4. consider the ethical implications inherent in knowledge, decision-making and action. 5. possess a worldview informed by diverse social, multicultural and global perspectives. None Program-Level Student Learning Outcomes (PSLOs): At the completion of LMC s Business Program(s), the student will: 1. Analyze practical business problems and utilize research and critical thinking to evaluate and recommend alternative solutions. 2. Demonstrate strong oral and written skills necessary to effectively collaborate and communicate from a global perspective with diverse groups of people. 3. Apply accounting concepts and principles in making decisions about business operations. 4. Identify and explain the major functional areas of the business organizations including management, marketing, finance, and accounting. 5. Apply commonly used computer application programs to create relevant business documents 6. Demonstrate the knowledge and skills necessary for an entry-level business office position. Course-Level Student Learning Outcomes (CSLOs): At the end of this course, students will be able to: 1. Use Microsoft Access to create, modify, and manage database tables, perform Access queries to assist with business decision-making, create and format Access forms to capture data, create Access reports to present data or information. (PSLO 5) 2. Use MS Outlook to manage , maintain a calendar, schedule meetings, and manage contacts. (PSLO 5) 3. Use MS Windows to manage/maintain files in a logical/organized manner for fast, efficient document retrieval in a customized MS Windows environment. (PSLO 5) 4. Demonstrate the fundamental MS Access knowledge and skills necessary for an entry-level business office position. (PSLO 6) Assessment Instruments: Computerized Skill Assessments Exams Classroom Activities Final Project Weights CSLO 1 X X 40% CSLO 2: X X 25% CSLO 3 X X 25% CSLO 4 X 10% CSLO 1: Use Microsoft Access to create, modify, and manage database tables, perform Access queries to assist with business decision-making, create and format Access forms to capture data, create Access reports to present data or information. Classroom Activities Rationale: Students are asked to complete a series of activities and hands-on exercises that are designed to illustrate their understanding of the MS Access concepts, features, and functions learned in class and during their lab/homework sessions. Students are given the opportunity to practice first with step-by-step instructions before progressing to increasingly more self-directed class projects that will demonstrate their mastery of MS Access Form Revised TLA 10/31/17 Page 3 of 9

4 concepts, features, and functions. These activities will assess the students technical proficiency and also demonstrate their understanding of how MS Access is actually used in the workplace. Classroom Activities Examples: Access Unit 1 Performance Assessment Create Tables for Cornerstone Catering Company Create one-to-many relationships, enforce referential integrity, and cascade fields and records Modify Tables (add records to the table and adjust column widths) Create a query that matches the given specifications to extract records from the Events table Design a query with a calculated field (calculate revenue generated by the event) Design a query with aggregate functions (sum, averages, minimum, and maximum revenues) Design a query in Design View & using the Crosstab Query Wizard Use the find duplicates Query Wizard Use the unmatched Query Wizard Access Unit 2 Performance Assessment Create a database for clients of a mental health clinic Relate the tables in the Clinics: Create one-to-many relationships. Enforce referential integrity. Cascade fields and records. Create a form in the Clinic database using the Form Wizard Create mailing labels using the Label Wizard Filter records in tables Export the Billing Table to MS Excel Merge records to create letters in Word Import and link Excel data to an Access table Final Project Rationale: The final comprehensive project assessment requires students to utilize MS Access features and functions that are taught/learned in the course. Final Project Example Scenario: You are on temporary work assignment at CellOne Phones. CellOne Phones provides mobile services at competitive prices. Your expertise in Access has been requested to assist management in updating their database. As you work through each activity, additional information will be provided as needed. This case study will allow you to exercise creativity and polish your Access skills. In each activity, specific step-by-step instructions may not be provided to simulate a more realistic workplace assignment. Some instructions may appear vague or not comprehensive, but they are purposefully open-ended to allow each student to do original work and showcase individual creativity in problem solving. Part 1 1. Rename the database called AL1-FCS-CellOnePhones-DataFile.accdb as AL1-FCS-CellOnePhones. 2. In the database, there are two tables, one with customer information and another with a variety of cell phone plans. Open the CustomerInformation table and perform the following tasks: a. Add appropriate captions. b. Set any properties that would aid in data entry such as field formats or default values. Part 2 1. Create a relationship between the tables and enforce referential integrity and select both cascade options. Create a relationship report and print it. Part 3 1. Create, save, and print the following queries: a. A query to list all customers who are in zip code Use the FirstName, LastName, Address, City, State, and ZipCode fields. Save the query as ZipCode Print the query in landscape orientation. b. A query to list all customers who are in Plan A or B. Include the CustomerID, FirstName, LastName, and PlanCode fields. Save the query as PlanAorB and then print the query. Form Revised TLA 10/31/17 Page 4 of 9

5 c. A query to list the customers whose activation date is October 1, 2018 to October 14, Use the FirstName, LastName, CellPhoneNumber, and Activation fields. Save the query as Oct1to14. Sort the list in ascending order by activation date. Print the query. d. A query based on the query created in 1c to also show the customers who purchased PlanCode A during that time frame. Save the query as Oct1to14PlanA and then print the query. e. A query to calculate the total bill. The tax rate is 8% of the Plan Price. Create field to calculate the actual tax and the total bill. Apply the currency formatting to the values in the tax amount column. Use all of the fields in the CustomerInformation table except the Activation field. Save the query with the name TotalBill. Print the query in landscape orientation. Part 4 1. Create a form based on the CustomerInformation table along with the PlanPrice field from a related CellPhonePlans table. Name the form CustomerInformation. a. Include a title for the form. b. Add conditional formatting that changes the fill color to a different color for each of the cell phone plans. c. Add the date and time. d. Apply a theme to the form. e. Format the form attractively so one record will print on one page. f. Add another record using the form with your information. Assign yourself the CustomerID Assume that you choose plan A and your activation date is October 12, Print only your record on one page. Part 5 Create the following reports. Format appropriately and to print on one page. 1. Using information in the CustomerInformation table, create mailing labels to mail out the monthly bills. a. Use Avery C2160 labels. b. Sort by the customer s last name. c. Save the mailing labels as CustomerMailingLabels. d. Print the labels. 2. Use the Report Wizard to create a report that is grouped by the data in the PlanCode field. Include all of the fields from the CellPhonePlans table and use all of the fields in the CustomerInformation table except the plan code and activation date. In the Report Wizard, apply the Block layout style and change to landscape orientation. Name the report CellPhonePlans. Adjust the columns so that all of the information can be seen. Include a title and format appropriately. Save and then print the report. 3. Create a report based on the TotalBill query created in 1d. Sort it by the LastName field. Add a total to the bottom summing up the taxes and the total bills and adjust field heights as necessary so entire total amounts display. Decrease columns widths (make sure all records display) and change the report orientation to landscape. Save the report with the name TotalBill. Export the report to PDF and save the file as AL1-FCS-CellPhonePlans. 4. Create a cell phone number list (report) showing the customers whose plan code is A. Include the first and last name (sorted by last name in ascending order) and cell phone number. Note: Create and run a query and then create the report with the query. Include a title and format appropriately. Save the report as CellPhoneListForPlanA. Print the report. Part 6 1. One of your coworkers would like to use some of the Excel features to analyze and possibly adjust the prices of the plans. Export the CellPhonePlans table to Excel. Export the data with formatting and layout, insert your name as a footer, save the file as AL1-FCS-CellPhonePlans, and then print it. 2. Compact and repair the database. Part 7 To maintain your competitive edge, you decide to research other companies that specialize in cell phone sales. Use the Internet to research at least three different companies and review the plans they offer to potential customers. Summarize your findings in a memo to the sales division. Save the memo as a Word document with the file name AL1-FCS-CompetitorsCellPhonePlans and then print it. Form Revised TLA 10/31/17 Page 5 of 9

6 Part 8 Close the database. Submit the folder electronically in your network Assessments folder including the database and any other files. Hand in this test paper. Your printouts will be matched with your paper. Check to ensure that your database and other documents have been submitted. CSLO 2: Use MS Outlook to manage , maintain a calendar, schedule meetings, and manage contacts. Exam Rationale: Students will be given concept exams that demonstrate their understanding of the Outlook and personal information management concepts. Sample Exam Questions Which term describes the feature in Outlook that automatically moves messages to a specified folder based on a condition? Which dialog box creates a rule in which appointments have a color applied based on a condition that you specify? Which module is used to log the time spent on a telephone call? Classroom Activity Rationale: Students will demonstrate their MS Outlook proficiency though hands-on classroom assessments activities. Classroom Activity Example: Create and send a meeting request regarding a Marketing Training Workshop Decline a meeting request Ensure that all messages received from Ms. LYNTON are moved automatically to the Lynton folder Respond to an message at a specific date and be alerted by a visual and sound reminder on that date CSLO 3: Use MS Windows to manage/maintain files in a logical/organized manner for fast, efficient document retrieval in a customized MS Windows environment. Exam Rationale: Students will be given concept exams that demonstrate their understanding of file management and Windows operating system features and concepts. Sample Exam Questions: True or False: You can select individual files within a compressed archive to extract only those files. Select one: True False You may need to access files or folders to make system changes. Select one: a. archived b. protected c. hidden d. zipped Classroom Activity Rationale: Students will demonstrate their MS Windows proficiency though hands-on classroom assessments activities. Classroom Activity Example: Students will be required to set-up, organize and maintain a file management system for all course documents/files/folders in a logical, organized manner to facilitate fast, efficient document retrieval in their individual electronic drive located on the department s network server. Form Revised TLA 10/31/17 Page 6 of 9

7 CSLO 4: Demonstrate the fundamental MS Access knowledge and skills necessary for an entry-level business office position. Computerized Skills Assessment Rationale: Students are required to perform various MS Access tasks using MS Access features and functions in a timed, skills-based, computerized environment. The computer determines if the task is performed correctly, tracks how efficiently the student performs the task, & scores the performance of each task. After a series of tasks have been completed, the student receives a final score on the assessment proficiency test. The computer does a much better job of assessing software technical proficiency than a human can. These computerized software proficiency assessments are very similar to the pre-employment technical software proficiency assessments administered by industry. Computerized Skill Assessments Examples: 1. Add records to/delete records from a table 2. Add a Criteria Statement to a Query 3. Create a Form using the Form Wizard 4. Insert a calculation in a form 5. Create a Report with a Table 6. Modify a report in layout view Method of Evaluation/Grading: Exams 30% Computerized Skills Assessment 10% Class Activities 30% Final Project 30% All activities, assignments, and assessments will be awarded points. At the end of the semester the points the students have earned are totaled and weighted averages are calculated for each student. The final grades are assigned as follows: A = % B = 80-89% C = 70-79% D = 60-69% F = < 60% CSLO 1 (Access) Use Microsoft Access to create, modify, and manage database tables, perform Access queries to assist with business decision-making, create and format Access forms to capture data, create Access reports to present data or information. CSLO 2 (Outlook) A-Level % of the time the student can create database objects quickly by utilizing the appropriate tool, function, and feature; creates the database object with proper format and layout; identifies the most efficient feature(s)/method(s) available to create the Access object. Can manage the Outlook environment, (messages, schedules, contacts and groups); Constructs solutions that are complete, clear, and well organized; appropriate to the audience and purpose that clearly communicates information and ideas; appropriately format messages that contains no errors in spelling, grammar, or style 90% or more proficiency on Outlook concept exams. C-Level 70-79% of the time the student can create database objects by utilizing the appropriate tool, function, and feature; creates the database object with proper format and layout; identifies the most efficient feature(s)/method(s) available to solve the problem but uses functions and features that inefficiently creates the Access object. Can only partially manage the Outlook environment, (messages, schedules, contacts, and groups); messages may have some errors in spelling, grammar, or style. Applies some appropriate format and layout elements but not consistently throughout; may use language that detracts from the message % proficiency level on Outlook concept exams Form Revised TLA 10/31/17 Page 7 of 9

8 CSLO 3 (Windows) Professionally, logically organized and managed files and folders that results in fast, efficient document retrieval; manages Windows environment well (File Explorer, Control Panel) 90% or more proficiency level on Windows concept exams. Rudimentary and inconsistent file organization and management that makes document retrieval somewhat inefficient; can only partially manage Windows environment (File Explorer, Control Panel) 70-79% proficiency level on Windows concept exams. CSLO 4 (Access) Proficiency >= 85% on computerized assessment proficiency testing. (85% proficiency level is the industry standard) Proficiency >=70% < 85% on computerized assessment proficiency testing. (85% proficiency is level the industry standard.) Course Content MS Windows Content I. MS Windows File Management Electronic file organization Differentiate between drives, folders, and files File name conventions Navigate between local volumes and folders in File Explorer Control the display of hidden files and file extensions Create/rename files and folders Create compressed (ZIP) files Download and extract files Select multiple files/folders Move/copy files Delete files and use the Recycle Bin Search for files II. Customize and Maintain Windows Work with the Control Panel and the Settings App Personalize the Desktop Modify the Sound Volume Connect/Disconnect from a Wireless Network Review security, maintenance, and update settings MS Outlook Content I. Compose, send, and respond to messages, including attachments II. Find, arrange, organize, manage, and archive messages III. Schedule appointments, events, meetings, and maintain calendars IV. Manage contact information and coordinate the data with and scheduling functions V. Maintain to-do lists and assign tasks to others VI. Keep track of activities, short reminders, and ideas VII. Customize the Outlook environment and integrate data among the Outlook components and with MS Word MS Access Content I. Introduction to a database What is a database? Differences between Excel, Access, and SharePoint Deciding which productivity tool (MS Excel, MS Access, MS SharePoint) is best for the task at hand II. Design, Create, and Modify Access tables III. Create relationships between tables Form Revised TLA 10/31/17 Page 8 of 9

9 IV. Create and Perform queries V. Create, Manage, and Format Forms VI. Create Reports and Mailing Labels VII. Modify, Filter, and View Data VIII. Export and Import Data Lab By Arrangement Activities (If Applicable): Students spend one lab hour per week working in the SNAP on-line lab in Canvas completing skills assessment proficiency activities. These hours are completed outside of the face-to-face class sessions during the weekly online lab hours. Instructional Methods: Lecture Lab Activity Problem-based Learning/Case Studies Collaborative Learning/Peer Review Demonstration/Modeling Role-Playing Discussion Computer Assisted Instruction Other (explain) Textbooks: Required texts may be the latest editions of the following titles: Microsoft Access 2016 Level 1: Benchmark Series Textbook & Workbook with SNAP 2016 Rutkosky, Davidson, Roggenkamp, & Rutkosky Copyright 2017 by Paradigm Publishing, Inc. Getting Started with Microsoft Windows 10 & Microsoft Edge Textbook & Workbook with SNAP 2016 (ebook) Wempen & Bucki Copyright 2016 by Paradigm Publishing, Inc. Microsoft Outlook 2016 Textbook and Workbook with SNAP 2016) Seguin, Denise Copyright 2017 by Paradigm Publishing, Inc. Form Revised TLA 10/31/17 Page 9 of 9

Course Outline of Record Los Medanos College 2700 East Leland Road Pittsburg CA 94565

Course Outline of Record Los Medanos College 2700 East Leland Road Pittsburg CA 94565 New Course OR Existing Course Instructor(s)/Author(s): Jim Lipscomb, Clayton Smith Subject Area/Course No.: COMSC-091 Units: 4 Course Name/Title: Information & Communication Technology Essentials Discipline(s):