Information Technology Services! New Employee Orientation

Transcription

1 Information Technology Services! New Employee Orientation

2 Guide to Information Technology! Gray dots on slides call out page number where more info can be found in guide

3 It doesn t have to be this way!

4 Getting help! 5 help.case.edu Search for answers Service menu Training Quick Links CARE Center hours Live Chat Request help/report problem help@case.edu Request help/report problem Request training Questions HELP (4357) Request help/submit problem report Questions live technical analysts 24/7/365

5 Getting help! 6 ITS CARE Centers University computer repair Dell, HP, Apple on-site warranty repairs Bellflower CARE Center Bellflower Rd open weekdays 9 a.m. to 10 p.m. Sears CARE Center Hallway between Sears and Nord Halls open weekdays 9 a.m. to 5 p.m.

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7 Take action ASAP:! CWRU Network ID CWRU Information Security

8 Take action in 5 business days:! HCM Time sheet Direct deposit Directory address

9 CWRU Network ID! 7 Used to access secure CWRU resources your computer campus network software center enterprise systems 3 initials of your name plus numbers Ex: rjh, kxz19, las5, pxr256 Must be activated Previously employed and former students already have an active Network ID

10 CWRU Network ID! 7 Activation process for new employees: Go to help.case.edu Quick Links: Activate CWRU Network ID Enter last name, PIN (Employee ID number on front of folder), date of birth Create a password Supply a non-@case.edu address Supply a security question

11 CWRU Network ID! 7 Returning students/employees who have forgotten their Network ID: Go to help.case.edu Quick Links: click on Network ID, and other tools Click on Verify Network ID

12 CWRU Network ID! 7 Passwords: see guide for requirements Should NOT be used for any other service Must be changed every days Can be changed any time you think your security has been compromised (help.case.edu -> Quick Links menu -> Change password) Never share Network ID and password You are responsible for all actions taken with your Network ID and password!

13 CWRU Address! 8 first.last@case.edu john.doe@case.edu; ashley.a.jones@case.edu; james.a.smith1@case.edu networkid@case.edu e.g. kxz19@case.edu Information on preferred first name name, alias addresses in guide help.case.edu -> Quick Links menu -> Network ID, and other tools

14 CWRU ! 8 Google Mail platform Log in at webmail.case.edu 25+ GB of space Learn more about webmail at help.case.edu -> Training -> CWRU

15 CWRU ! 8 Also at help.case.edu -> Training menu -> CWRU Instructions for use on clients: Outlook Thunderbird Mac Mail Instructions for use on mobile device clients: iphone Blackberry Android Windows Mobile

16 CWRU Google Apps! 9 Log in to these services using CWRU Single Signon at the addresses below (webmail.case.edu) Talk (chat gadget in webmail.case.edu) Calendar (webcalendar.case.edu) Docs (webdocs.case.edu) Sites (sites.case.edu)

17 CWRU Google Apps! 9 Log in to these services and more using links at the top of all Google Apps pages Google+ Blogger Picasa Reader See the whole list at help.case.edu -> Google Apps

18 Intranet! 10 launchpad.case.edu News Links to Google Apps Financial reports Directory Maps Parking lot waiting lists more m.case.edu Mobile Launchpad Google Apps Nextbus shuttle tracker Maps Directory more

19 Information Security! 19 You agree to the Acceptable Use Policy each time you log in to the campus network Simplified Acceptable Use Policy states that you: must protect university data by protecting your systems must abide by all laws and rules should respect the privacy and personal rights of others must only use the network for non-commercial purposes should use only what you have permission to use and only in ways that you have permission to use it should respect the finite capacity of resources and limit your use so as not to consume an unreasonable amount or to interfere with the activity of others must accept that the university monitors usage of its systems, and there is no inherent expectation of privacy

20 Information Security "! 20 In the course of your work, you may come in contact with public, internal use only and restricted information. Never share restricted information via or voic social security numbers with names credit card data HR performance evaluations salary, income, net worth information personally identifiable information No provider is HIPAA compliant Disclosures of restricted data are always security incidents with legal implications

21 In 5 business days:! Log in to case.edu/hcm Check for time sheet Enter direct deposit information Check benefits for accuracy Check personal information for accuracy Check directory address for accuracy

22 Human Resources: HCM! 15 case.edu/hcm All employees can access their own information including: paycheck information benefits contact information direct deposit time sheet directory address

23 See folder HCM Time Sheet! Official record of time worked Records total hours worked per day (not clock-in, clock-out) Records sick, vacation, other exceptions Time sheets are created for the upcoming two week payroll period when payroll is processed for previous two week payroll period (mid-month payroll and end-of-month payroll) Time sheets for current payroll period must be saved by the 15 th and last day of each month Time sheets of full-time employees are pre-populated with standard working hours and university holidays Working hours of part-time employees must be entered manually

24 HCM Time Sheet! See folder 15 Each line = one day TRC column represents the type of hours worked (regular, vacation, sick, overtime, etc) Add button adds a line Delete button removes a line Vacation and sick accrual displays at top Directions in folder

25 HCM Time Sheet! See folder 15 You cannot see your first time sheet until the mid-month of end of month payroll is run. You may have to enter up to your first two work weeks manually into the time sheet Directions for time entry available: in folders help.case.edu -> Training menu -> HCM Training available by request for employees and time approvers/supervisors

26 HCM Direct Deposit! See folder 15 You must enter a checking account into the Direct Deposit screen by Tuesday of next week. Directions for entering direct deposit are available: in your folder help.case.edu -> Training menu -> HCM

27 HCM Directory Address! See folder 11 Check location and add a room number if applicable. Enter a phone number where you can be contacted. This information will appear the next day in the campus directory. Directions are available at help.case.edu -> Training menu -> HCM

28 In summary:! Activate CWRU Network ID as soon as possible Access your at webmail.case.edu Learn about information security on page 7 Log in to HCM in 5 business days Check for time sheet; when available, enter time for 1 st /2 nd weeks if necessary Enter direct deposit Information Review directory information Questions?

29 Coming up:! Network Software Center Required software Telephone Enterprise resources Additional ITS Resources Training

30 Campus Network! Use Ethernet at your desk, CaseWireless anywhere else CaseWireless network is secure; CaseGuest is public; eduroam is for visitors, only Use Virtual Private Network (VPN) off campus; the program creates a secure, fast connection between your computer and the CWRU network vpnsetup.case.edu to install 12

31 Software Center! 10 softwarecenter.case.edu Free and significantly reduced-cost software Popular titles for Windows, Mac, Linux, including: operating system upgrades Microsoft Office Adobe Acrobat Professional Adobe Creative Suite MATLAB, SPSS, SAS, EndNote Intended for work use; read license for details

32 Required Software! 10 softwarecenter.case.edu Symantec Endpoint Protection anti-virus software protects against spyware, adware, other malware Identity Finder searches for SSN, credit card data on machines and prompts you for action must be run at least once a semester and once in the summer see policy at case.edu/its/policies.html

33 Telephones! 11 All campus phones are voice over IP (VoIP) Voic s converted to.wav and delivered to Do not to leave sensitive info in a message! Voic requires special setup help.case.edu Call the Service Desk with questions or problems

34 Enterprise Resources! 15 PeopleSoft Financials Accounts payable Purchasing Financial reporting Security form approval and training required More information at help.case.edu Student Information System Academic schedule Student administration Security form approval and/or training are required More information at help.case.edu

35 ITS Resources! 14 Videoconferencing TelePresence rooms Videoconferencing mobile units Desktop videoconferencing software Adobe Connect web conferencing at connect.case.edu help.case.edu -> Training menu -> Adobe Connect help.case.edu -> Audio and Video Services

36 ITS Resources! 17 Advanced Research Computing High performance computing cluster Data research storage Research database services Data visualization Pre-award consultation help.case.edu -> Research Computing

37 ITS Resources! 4 MediaVision Video production services Event support services help.case.edu -> Audio and Video Services Facebook and Twitter Latest news posted and CWRU Information Technology Services page.

38 ITS Resources! 10 lynda.com case.edu/its/lynda Free, online video how-to training on software, business, technology and design topics Available 24/7/365 Adobe CS, Office, Google Apps, open source software, multi-media, web design, programming

39 Training! 6 ITS Training: training and consultation support to help with adoption of educational and enterprise technologies CAPS program help.case.edu -> Training menu help@case.edu CaseLearns: hands-on classes on popular software packages library.case.edu/caselearns

40 More information! 4 Staff Guide to ITS HCM Time Sheet and Direct Deposit directions in folder case.edu/its help.case.edu ITS New Employee Orientation page Training menu HELP (4357)