RESPONSE TO QUERIES RECEIVED FOR TENDER FOR NANDED CITY SURVEILLANCE AND EMERGENCY VTS

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1 1 Aksamity Is it optional Bid, one for City Surveillance and other for VTS or GPS based Vehicle Tracking System for emergency vehicle, kindly clear the This is a single project and evaluation will be done for both the parts together and the project will be awarded to a single vendor difference - It should either one bid or 2 separate bids with separate EMD options. 2 Aksamity What is the clear meaning of 2 parts? If the current requirement in 2 parts then entire bidding procedure should in 2 parts. This is a single project and evaluation will be done for both the parts together and the project will be awarded to a single vendor 3 Aksamity Eligibility Criteria : The bidder should have an overall turnover of at least of total Rs. 1 CR from Please refer Section 3.1 of the revised tender 4 Avana Integrated Systems Ltd. intelligent video analytics based security surveillance system projects for the last 3 financial years (as on 31/03/2012) - Shall VTS (Network & GPS based Vehicle Tracking System) experience of similar value can be accepted? - Ideally VTS (Network & GPS based Vehicle Tracking System) experience should also consider as eligibility criteria because methodology of Intelligent Video analytics based security surveillance system work We on the Request similar you line. to please mention the payment terms of the surveillance project. Please refer to Section 4.9 of the revised tender PAGE 1/14

2 5 Axis Axis has been the pioneers of IP CCTV inventing Please refer to approved make list in the 6 CMC Limited the World s first encoder and Network CCTV Camera. Currently, as per IMS 2011 rating, we have a global market share of 33% in IP Cameras and is No 1 brand in CCTV. We have multiple cities in India like Chennai, Probandar etc. and abroad wherein City Surveillance is on Axis Cameras. I request you to approve us as a make in Cameras for the Nanded Waghala City Municipal Corporation (NWCMC) City Surveillance Eligibility Criteria tender : the. 1 cr turnover for last 3 years. Whether it is for 3 separate years or putting together from 3-years? (Tender Doc. Page No. 16,3.1) 7 CMC Limited Can work in progress of 1 Cr. Will be considered as a eligibility. Where bidder can produce payment respective specifications of the revised tender Please refer Section 3.1 of the revised tender No, the works must be of a "completed" nature and completion certificate has to be received certificate for at least Rs. 1 Cr.? attached 8 CMC Limited Do we have to provide TrendMicro Antivirus Please refer Section 5.3 of the revised tender Software? Can we provide other antivirus software and provide compatibility certificate? (Tender Doc. P. 48,5.7) 9 CMC Limited Please explain how Arial surveillance is envisaged? Aerial Surveillance is synonymous to aerial video surveillance 10 CMC Limited What is the project execution and completion Please refer Section 4.9 of the revised tender schedule? 11 CMC Limited What are the payment terms and conditions? Please refer Section 4.9 of the revised tender PAGE 2/14

3 12 CMC Limited How successful acceptance of systems commissioned will happen? Especially on timeline Please refer Section 4 of the revised tender for details and sign off. 13 CMC Limited Please provide details of service level agreement and penalty structure for breech of SLA? Please refer Section 4.9 of the revised tender 14 Crystal Solutions Ltd. We would appreciate if you could change the average turnover from 15 Cr to 10 Cr. Looking at Please refer Section 3.1 of the revised tender the size of the project. 15 Crystal Solutions Ltd. Since ISO Certification is needed for information security and not physical security, we Please refer Section 3.1 of the revised tender would request you to do not make it mandatory or delete it from requirement 16 Crystal Solutions Ltd. Please elaborate on the payment terms, penalties and SLA Please refer Section 4.9 of the revised tender 17 D-Link India Limited Please include Dlink in Approved camera make. Please refer to approved make list in the respective specifications 18 Daccess Security Systems Pvt.Ltd Let us specify the brands of the cameras Brands / makes quoted must be from the approved list 19 Daccess Security Systems Pvt.Ltd What type of assist from your side while installation the system? Installation and commissioning is the sole responsibility of the bidder 20 Daccess Security Systems Pvt.Ltd Displays of the system at how much places? There is one control room envisaged at the SP office. Since the system is purely IP based, the display should be available to any authorised user PAGE 3/14

4 21 Delta India Electronics Pvt. Ltd. video wall panel size as per BOQ is 42" whereas in specification it is 46" & above, which should be considered? We recommend 46/55" Super Narrow Bezel LCD panels. - suggestions 1. DLP video wall solution where there is seamless screen with <0.4 mm bezel should be considered. 2. If LCD then you should specify the bezel size to be less than 6 mm so that a videowall type of LCD panel is provided not normal TV type of panels. 3. You should also include a controller in the specification along with wall management software to have a full featured appropriate video wall solution. Tender terms shall prevail 22 DVTel India Pvt. Ltd. Please find attached our letter requesting to include our name in the list of approved makes for cameras, VMS & IA along with our company profile & product brochure. 23 esec Security Comprehensive AMC : Need to define force majors Consultants Pvt.Ltd. and other factors beyond SI control like electric Short circuit, fire etc. 24 esec Security viewing and storage parameters? Interms of Consultants Pvt.Ltd. resolution, FPS, Compression etc. 25 esec Security Technical Evaluation criteria? Consultants Pvt.Ltd. 26 esec Security multicasting to be put to use or not? Consultants Pvt.Ltd. 27 esec Security for fixed cameras, detailed specifications like Consultants Pvt.Ltd. multiple individually configurable stream and are requested to be incorporated Please refer to approved make list in the respective specifications AMC agreement including standard force majeure conditions will be entered into with the successful bidder Please refer Section of the revised tender Please refer Section no of the revised tender No Individually configurable stream are required PAGE 4/14

5 28 esec Security Consultants Pvt.Ltd. Portable camera specifications? Please refer Section 5.4 of the revised tender 29 Riddhi infosystems (I) How many GPS device should be installed currently Installation of 25 GPS devices has been Pvt. Ltd. to fulfil the criteria? sought through this tender. In terms of eligibility criteria, no specific GPS experience has bee sought 30 Riddhi infosystems (I) Pvt. Ltd. How many Gps Devices project in this tender? Installation of 25 GPS devices has been sought through this tender. In terms of eligibility criteria, no specific GPS experience has bee sought 31 Riddhi infosystems (I) Pvt. Ltd. Any Certification is mandatory? Only ISO 9001 certification has been asked for in the eligibility criteria 32 Riddhi infosystems (I) what are the contact details incase of further Contact details are mentioned on the site Pvt. Ltd. quires? 33 Riddhi infosystems (I) Pvt. Ltd. consortium Possibilities? Please refer Section 3.1 of the revised tender 34 Samarth Security we are participating in the tender with consortium, Please refer Section 3.1 of the revised tender Systems India Pvt. Ltd. we request ro curtail the caluse of 5 years operating for prime bidder, since consortium is for the project and partners have take responsibilty of completing the project. Request to consider on the 5 years operating in India clause. 35 Samarth Security Systems India Pvt. Ltd. 36 Samarth Security Systems India Pvt. Ltd. we have ISO 9001:2008. we request to consider ISO certification of any one consortium partner " Tramission range supported - upto 30km ( 18 miles) at 11 mbps ; 15 dbi omni antenna supporting up to 2 kms line of sight " request - both specification contradict each other range of wireless transceivers should be based on network design. Please refer Section no 3.1 of the revised tender Bidders are advised to propose their own wireless design as long as they meet the funtional parameters specified in the revised tender PAGE 5/14

6 37 Samarth Security protection : lightening and surge protector request Bidders are advised to propose their own Systems India Pvt. Ltd. can we supply external wireless design as long as they meet the funtional parameters specified in the revised tender 38 Samarth Security Systems India Pvt. Ltd. 35x PTZ Camera - lens 3.3 to 119 mm with HD resolution, the approved make cameras are Please refer Section 5.3 of the revised tender available in 540 TVL resolution and not in HD or 720p resolution. Please let me know if we can quote 35x camera with 550 TVL or not 39 Score Clause no 3.1 (i) Page no 15 - Please clarify the Profile of consortium /joint ventu re Please refer Section no 3.1 of the revised tender 40 Score Clause no 3.1,ivi) Pagc -15 Please note that ISO is required for information security Please refer Section 3.1 of the revised tender 41 Score management system (ISMS) for risk related to information technologies The governing principal behind ISMS is that the organization should design implement maintain a coherent set of polices,process and system to manage risks to its information assets therefore this certification is to be obtain by the customer who is getting thc CCTV system implement and not by CCTV implementation vendor. The scope of work of the CCTV vendor does not involve the Comprhensive detection system for network, firewall, and network management system Hence the lso shall be obtained by the customer You may ask the bidder to have ISO 9001:2008 certification Clause no 5.7, for page CCTV no-41 implementation Should the system have redandant database ( the application management system) Please refer Section 5.10 of the revised tender PAGE 6/14

7 42 Score Clause no- 5.7 page no- 45 Please conside Video Tender terms shall prevail analytics and Video management software should from single OEM for maintaining redundancy and tight integration 43 Score Clause no-5.7 page n0-46 Please ela borate Forensics software a pplication in detail Please refer Section 5.18 of the revised tender 44 Score Clause no-5.7 page no 42 Whether it sho uld be ior all camerasand should do at VMS level? Please refer Section 5.18 of the revised tender 45 Score Clause no-5.7 page no-44 Did you require mobile client?? Please refer Section 5.18 of the revised tender 46 Score Clause no-5.7 page no-44 This is cha llening vid eo Please refer Section 5.18 of the revised a nalytics and request to consider again tender 47 Score Clause no-5.7 page no-44 Did you mean vehicle speed? If yes what accuracy you expected from Please refer Section 5.18 of the revised tender this analytics. 48 Score Clause no-5.7, page no-44 it means whether sensors will act as a layer on map 49 Score payment terms : Please provide payment terms as it's not mentioned in tender Please refer Section 5.18 of the revised tender Please refer Section 4.9 of the revised tender PAGE 7/14

8 50 Score Prequalification ; The tender does not asked for similar work experience as stipulated by the central vigilance commission (CVC) Guideline. The CVC Guideline given below for you r reference The CVC Guidelines which is as follows: Experience of having successfully completed similar works during last 7 years for any Government establishment ending last day of month previous to the. one in which applications are invited should be eithbr of the following: - a. Three similar completed works costing not less than the amount cqual to 40% of the estimated cost. or b. Two similar complcted works costing not less than the amount equal to 50% of the estimated cost. or c. One similar completed work costing not less than the amount cqual to 80% of the estimated Please refer Section 3.1 of the revised tender 51 Secured Lines 3.1 eligibility criteria Pg15 - Sr no 1. - the bidder / Please refer Section no 3.1 of the revised camera OEM / or the bidding partner in case of a tender consortium should be operating in India for the last five years as on 31/03/ Secured Lines Sr. No 4. - the bidder / Camera OEM / or the bidding partner in case of a consortium should have an overall average annual turnover of at least rs 15cr during last 3 financial years as on 31/03/2012 Please refer Section no 3.1 of the revised tender PAGE 8/14

9 53 Secured Lines Sr no 5 - the bidder / Camera OEM / or the Please refer Section no 3.1 of the revised bidding partner in ase of a consortium should have tender an overall average annual turnover of at least of rs 1cr from intellignet video analytics based security surveillance system projects for the last 3 financial years as on 31/03/ Secured Lines sr no 6. ISO 9001:2008 as ISO9001:2000 has been revised Please refer Section no 3.1 of the revised tender 55 Secured Lines BOQ annexure V - portable fix camera - request for Please refer Section no 5.4 of the revised additional details of the specification of camera tender and location and purpose 56 Secured Lines date of tender submission - request for extension - The tender submission has already been min 10 days as a extensive site survey is extended till 25th March 2013 necessary 57 Secured Lines in the tender only a few approved makes re Tender terms shall prevail mentioned - kindly mentioned makes that can comply with the specifications and tender requirement. 58 Secured Lines MAF letter - OEMs will not give this in wirting Tender terms shall prevail although the assurance is there, SI is ready to give a undertaking. 59 Secured Lines pg 16 - Exemption against NSIC registration - Tender terms shall prevail kindly mention the exemption of EMD against NSIC registration 60 Tata Teleservices TTML operates in India through channel partners across geographic need to know if participation could be of the channel partner with certification from TTML. Any bidder can participate as long as he meets the eligibility criteria mentioned in Section 3.1 of the revised tender PAGE 9/14

10 61 Tata Teleservices Addition of Brands / solutions by 4th need to be For innovative proposals, please refer Section approved 1) Solution is purely wireless, 2) Camera 3.5 of the revised tender. make in Dhaua, 3) Kindly allow us to propose innovative proposal meeting major criteria's and Approved camera makes have been mentioned in the respective section. also benefit in commercial viability. 62 Tata Teleservices Maximum number of I/O's in VTS has to be specified Maximum number of I/Os should be 4 and cascadable 63 Technocrats 1. Bandwidth requirement on an average mention on page 10 is 2/4Mbps, as per our Pass experience for Megapixel cameras it is in the range of 4/8mbps for fix and PTZ cameras As mention on page no 11, the system must have redundant network communication capability feature or do we need to provide the same, kindly confirm. Bidders are advised to propose their own network connectivity as long as it meets the funtional parameters specified in the revised tender 64 Technocrats 2. As mention on page no 11, are we supposed to provide the following Video analytics on selected few cameras: RED Light/Stop, Light Violation, Traffic flow/congestion, Parking Violation, one way traffic control, Traffic Volume estimate and statistical counts, Face capturing, number plate capturing etc. To implement above mention features we may need to consider special cameras, kindly confirm. Please refer Section of the revised tender PAGE 10/14

11 65 Technocrats 3. As mention on page no 14, the whole system The bidder's understanding is correct 66 Technocrats has to be integrated to work as a full-fledged solution so that when an emergency call emerges from a public, it has to be identified from where the call emerges. It has to be located in the digital map and nearby patrol vehicle as shown in AVL system has to be diverted. The call has to be recorded in the log register at Central control room and details have to be entered in the computer in a predetermined format (template). We understand our scope is limited to VTS and the phone call tracking and recording the conversation and its related software required to enter the details is not in our scope, kindly confirm our understanding. 4. As mention on page no 19, camera shall be used for general surveillance of the location including number plate viewing. For such application we propose as per the industry standard for FULL HD FIX and PTZ cameras as they have more information and recorded view can be zoomed for viewing the number plate during investigation. Having FULL HD cameras, the monitoring and recording stream configuration can be set as per the availability of the bandwidth and same may be fully utilized in future as bandwidth cost is reducing with time and better networking technology may be available in the future. Kindly refer to the camera specifications in Section 5 of the revised tender PAGE 11/14

12 67 Technocrats 5. As mention on page 21, kindly confirm the no s Maximum 10 days continuous storage is to be of events with maximum time duration for each event for proper estimation of the storage. considered for computing storage requirements 68 Technocrats 6. As mention on page no 29, software should Tender terms shall prevail 69 Technocrats have real time video analytic features like, we comply functionally with the entire requirement except the Text to speech conversion. This feature is available with only one or two vendors. Kindly dilute the same in the interest of more participation and the software should support AVI file format synchronized with audio/video, printer, we comply it functionally but through.asf format. Kindly confirm the Fix cameras is Day / Night camera, normally all the city surveillance have a Kindly refer to the camera specifications in Section 5 of the revised tender C/CS box camera with a vari focal IR corrected lens as they are Vandal proof. 70 Technocrats We propose FULL HD Day/Night FOR Fix/PTZ camera as per the industry standard i.e 16:9 Kindly refer to the camera specifications in Section 5 of the revised tender 71 Technocrats aspect and the same is available in monitors for viewing without having the side cuts/ blacked out in the live view. The cameras can be viewed or recorded as per the bandwidth availability at 1080p/720p/480p/240p. We propose the Fix camera should have the Kindly refer to the camera specifications in bidirectional audio provision for future use with SD Section 5 of the revised tender slot for AUTO NETWORK REPLENESMENT OF VIDEO DATA TO SERVER AS A SOFTWARE FEATURE. PAGE 12/14

13 72 Technocrats Only two manufacture have a 35X zoom FULL HD PTZ cameras, in the spirit of more participation Kindly refer to the PTZ camera specifications in Section 5.3 of the revised tender and you getting competitive offers we request you to consider FULL HD Day/Night PTZ,20x zoom camera with f= 4.7 to 94mm which covers a more than half kilometer view. 73 Technocrats Tilt range speed of 100 deg/sec as against 180 deg/sec may be considered for smooth video view. Kindly refer to the PTZ camera specifications in Section 5.3 of the revised tender 74 Technocrats In VMS, Please clarify the option for remote The functionality should also be available on viewing & control over only BB, we request you to iphone and Android platforms also add iphone & Android as they are more commonly used then BB. 75 Technocrats As mention in VMS, Software should be jointly and This is acceptable. Any additional servers will simultaneously able to manage video analytics and be the responsibility of the bidders video management as one product. We propose VMS and IVA may be different software sitting on different server, working on single platform with alarms view on VMS, Kindly confirm. 76 Technocrats We need more clarity on the functional requirement on the following, 1. Software shall provide a Forensics software application that detects past and real-time security events using stored forensics data collected from surveillance video feeds. 2. b. Locate and extract information about potential security breaches. Please refer to Section 5.18 of the revised tender PAGE 13/14

14 77 Technocrats As the GPS based vehicle tracking system is proposed for EMERGENCY vehicles, we propose for robust dual mode operation in GPS, with tracking upto 32 channels of received signals from different navigation satellites. With GLONASS constellation in frequency band L1 (PT-code), GPS at frequency band L1 (C/A-code) and GALLILEO L1 code. Or GPS L1 (1575,42 MHz) and GLONASS L1 ( MHz). GLONASS is acceptable PAGE 14/14

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