Setup and Configuration. For WAXIE Motorola, HTC, and LG Smartphones

Transcription

1 Setup and Configuration For WAXIE Motorola, HTC, and LG Smartphones

2 Contents General Information... 3 Activating Your Phone... 4 Installing and Configuring MobileIron Accessing with TouchDown Removing Previous WAXIE Accounts Uninstall Applications Please note: Some images in this guide, may differ than what is seen on your screen. This should not impact your setup, since the process is generally the same. 2

3 General Information If you have received a new or replacement phone, please activate it first. If your phone is active and can send and receive calls, then proceed to Installing MobileIron. To avoid syncing conflicts, you must remove any previous WAXIE accounts from your phone MobileIron will notify you if your device is not compliant with the security policies and configurations The guide will configure the following items: Google Gmail Account Sign in MobileIron Mobile@Work Registration 4 digit lock screen passcode Configure access through NitroDesk TouchDown Remove your old WAXIE account (if applicable) Uninstall Restricted Applications (if applicable) Physical Button Layout For more information visit: 3

4 Activating Your Phone 1. Press and hold the power button for 3 seconds to power on the phone 2. Select English and Start 4

5 3. Your phone should now be activated. Click Start the setup to continue 4. Click Next 5

6 5. Uncheck Restore my contacts and Documents, then press Next 6. Click Done with 6

7 7. Click Next 8. Mark the box to the right of Verizon Location Services 7

8 9. Click Agree to enable Verizon Location Services 10. Mark the box to the right of Standalone GPS Services 8

9 11. Click Agree to enable Standalone GPS services 12. Mark the box to the right of Google Location Services 9

10 13. Select Agree to enable Google Location Services 14. After all Location services have been enabled, press Next 10

11 15. Click Next to continue 16. Click Next to enter your Google Account 11

12 17. Select Yes 18. Enter your Google Address and Password and press Done 12

13 19. Uncheck the box and click OK 20. Select Not now 13

14 21. If prompted to set up your credit card, select Not now 22. Uncheck both boxes and click the arrow in the right corner 14

15 23. Click Done to finish the setup wizard 24. You should now be at your phone s main desktop 15

16 1. Click Play Store Installing and Configuring MobileIron 2. Select the magnifying glass at the top to open the search field 16

17 3. Type mobileiron then click the magnifying glass in the bottom right corner 4. Select by MobileIron 17

18 5. Click Install 6. Click Accept & download to install MobileIron 18

19 7. After the download has finished click Open Enter the 6 digit Registration PIN from the MIS and select Register Note: If you do not have a Registration PIN, please contact help@waxie.com 19

20 10. Click Activate 11. Click Activate again 20

21 12. Click Google Play Apps 13. Click TouchDown for SmartPhones 21

22 14. Press View 15. Click Install 22

23 16. Click Accept 17. Once you see OPEN, use the back button to go return to the setup 23

24 18. Select Go to Setup 19. At the bottom press Set Passcode 24

25 20. Select PIN 21. Enter a 4 digit PIN/Passcode and select Continue WAXIE recommends that you use the last 4 digits of your cell phone number 25

26 22. Re enter your PIN and press OK to confirm 23. Select Begin Setup 26

27 24. Click I Accept 25. Click I Accept again 27

28 26. Enter your WAXIE password and select Next 27. MobileIron and TouchDown are both configured and will begin syncing your information 28

29 1. Open Apps Accessing with TouchDown 2. Find and select TouchDown 29

30 3. You should now have access to your , contacts, calendar, and tasks 30

31 1. Open Apps Removing Previous WAXIE Accounts 2. Find and select Settings 31

32 3. Select Corporate or ActiveSync under Accounts 4. Click the account name 32

33 5. Click the Menu Button and choose Remove account 6. Click Remove account again to delete the account 33

34 Uninstall Applications will not function if restricted applications are detected. You must remove these apps to sync with WAXIE. 1. Open Apps 2. Find and select Settings 34

35 3. Find and select Application manager 4. Click the application you want to uninstall. In this case, Dropbox 35

36 5. Select Uninstall 6. Click OK 36

37 7. The application has been uninstalled. Click OK to close this window 37