OPERATING INSTRUCTIONS 8 BUTTON TELEPHONE

Transcription

1 OPERATING INSTRUCTIONS 8 BUTTON TELEPHONE Terms Rings PRIME LINE - The PRIME LINE refers t yur telephne's number. Yur PRIME LINE is the upper left hand buttn n yur telephne. OFF HOOK - OFF HOOK means yu lift the handset and get a dial tne. A green light will appear indicating the line is in use. FLASH - FLASH is a prgrammed buttn that signals the telephne switch that yu are using a feature, such as CALL BACK, MESSAGE, r VOICE. * AND # - The * (star) and # (pund) buttns n the keypad are used with certain numbers fr accessing features. ACCESS CODE - An ACCESS CODE is a tw buttn cde that lets yu use certain features n the telephne, such as CALL FORWARD (*+7). HUNT GROUP - A HUNT GROUP allws a call t be directed t an idle statin in a prearranged grup when the called statin is busy. PICK-UP GROUP - This feature allws yu t answer calls directed t ther telephnes in a prgrammed grup by simply dialing an access cde r pressing a PICK buttn. TIE LINES - A telephne line which cnnects yu t the V.A. Hspital, University Hspital, r University Health Center - Dwntwn by dialing a tie line access cde and a fur- r five-digit extensin number (94+XXXX r 98+XXXXX). SELECTING RING SOUNDS - With a cde yu can select the sund f the ring. While yur telephne is ringing: Press FNC+3. Cntinue pressing FNC+3 t hear all fur tnes. SELECTING THE TELEPHONE RING VOLUME - The ringer vlume is cntrlled by the UP r DOWN arrw buttns lcated belw the dedicated functin buttns and keypad n the telephne. Nte:While yur telephne is ringing, press either the UP r DOWN arrw buttn. The vlume will change accrdingly. NORMAL RING - The nrmal ringing sund indicates an incming call frm anther telephne within the Health Science Center. FAST RING - The fast ringing sund indicates an incming call frm an ff-campus telephne. Tnes Each telephne has five different tnes. Yu can hear the tnes thrugh the handset r the speaker if yu press the SPKR buttn n. DIAL TONE - DIAL TONE is the cmmn, steady tne indicating yu may make a call r use a feature. BUSY SIGNAL - The BUSY SIGNAL indicates yu dialed a number that is being used. REORDER TONE - The REORDER TONE sunds like a fast busy signal. It means an unassigned number was dialed, a service feature was denied, r yur handset was ff hk t lng. SPECIAL DIAL TONE - The SPECIAL DIAL TONE sunds like a pulsating busy signal. This means yu may prceed t use a feature. SERVICE SET TONE - The SERVICE SET TONE is a high steady tne that tells yu a feature was set r cancelled. Dedicated Keys There are eight dedicated keys lcated n the bttm and right side f the keypad. They are explained in the fllwing subparagraphs. HOLD (HOLD) - The red HOLD buttn allws yu t put a call n hld. Press HOLD nce and the ther persn hears music. The light under the line yu are using will begin blinking green. 1

2 T return t the call, lift yur handset and press the buttn under the blinking green light n yur telephne. If yu press the HOLD buttn twice, yur telephne is the nly ne that can retrieve the call, even if that line appears n ther telephnes. The call n hld will ring back in 2 minutes and 30 secnds. TRANSFERS (TRF) - There are three types f TRANSFERS: TRANSFER, CONSULTATION HOLD, and CALL PARK. TRANSFER The TRF buttn allws yu t transfer a call t anther telephne. Press TRF. Yu will hear the special dial tne. Dial the number where yu want the call t g. Yu will hear a ring r busy signal. Annunce the call. The caller is still n "hld" and cannt hear yur cnversatin. After yu annunce the call, press RECALL and hang up. The callers are autmatically cnnected. If the number yu call is busy r there is n answer, press TRF t g back t the caller. CONSULTATION HOLD Allws yu t place a call n hld, call smene else and g back t the first caller. Press TRF. Yu will hear the special dial tne. Dial the number yu need. Yu may talk with the ther persn yu called. Wait fr the ther persn t hang up, r press TRF again. Yu are autmatically recnnected with the first caller. CALL PARK Allws yu t "park" a call until yu retrieve it frm yur wn r anther telephne. Example: I receive a call and must g t a file rm t lk up infrmatin. I "park" the call, get the infrmatin in the file rm, and retrieve the "parked" call n the telephne in the file rm. I can als retrieve the call n my telephne. Press TRF+*+0. Yu will hear the service set tne. Hang up. T retrieve the call at the riginal telephne, lift the handset, press *+ 0. Yu are autmatically recnnected with yur caller. T retrieve the call frm anther telephne, lift the handset and press #+0 and the extensin number f the telephne where yu "parked" the call. Yu are autmatically recnnected with yur caller. A "parked" call must be retrieved. If the call is nt retrieved, it will ring back t the riginal extensin in 2 minutes and 20 secnds. ANSWER (ANS) - If smene calls the main Health Science Center telephne number ( ) fr yu, the peratr can "camp" the call n yur line, (like call waiting n yur hme telephne). A shrt tne will tell yu the call is "camped" n yur busy line. The ANS buttn light will flash. Yu must use the ANS buttn t retrieve this call. When yu have a call in prgress and yu hear the "camped" n tne, press ANS. Yur first caller is put n "hld." Yu may nw talk t yur secnd caller. Yu may als put the secnd caller n "hld" and return t the first caller by pressing ANS. After cmpleting the secnd call, press ANS and yu are recnnected with yur first caller. SPEAKER (SPKR) - Allws yu t dial r mnitr a call withut lifting yur handset. The SPKR light will be lit red. This telephne is a speakerphne. T use yur telephne as a speakerphne: Press FNC+5. Press FNC+1, yur MIC light must be lit red. T make a call, press SPKR (the red light shws the speaker is n). Yu may dial a number, talk, r mnitr a call withut lifting yur handset. T hang up, press SPKR buttn ff. This shuts ff the speaker capability and the red speaker light ges ut. If yu leave yur SPKR buttn n and dn't d anything, yu will sn hear a rerder tne t alert yu. If enugh time passes, a lud sund will alert yu. LAST NUMBER REDIAL/SPEED DIAL (LNR/SPD) - Allws yur telephne t "remember" the last number yu dialed. LAST NUMBER REDIAL/SPEED DIAL (LNR/SPD) - Allws yur telephne t "remember" the last number yu dialed. Leave yur handset in its cradle and SPKR buttn ff. T call the last number dialed, press LNR/SPD. Yu will hear the dial tne. Press * and the number is autmatically redialed. Use yur speakerphne r lift yur handset t talk. CONFERENCE (CNF) - The CNF buttn allws yu t set up a three-party cnversatin. The three peple may be n r ff campus. First, make r receive a call. Press TRF. Yu will hear the special dial tne. Then call the third party. When the third party answers, press CNF. All three parties are autmatically cnnected. The red CNF light will stay n until ne persn hangs up. 2

3 NOTE: If the cnference call includes a lng distance number, yu must dial it first. FUNCTION (FNC) - The FNC buttn allws yu t activate telephne setup functins and t prgram ne-tuch speed dial buttns. FNC+1 - Turns the built-in micrphne n r ff. The MIC light is red when it is n. FNC+2 - Adjusts the handset receiver vlume. Cntinue t press FNC+2 until the vlume meets yur needs. FNC+3 - Selects the tne f the ring. This telephne has fur ring tnes. While the telephne is ringing, press FNC+3 t change the ring tne. Cntinue t press FNC+3 t hear all fur tnes. Stp at the tne f yur chice. FNC+4 - Adjusts bth the transmissin and the receiver vlume f the handset. Cntinue t press FNC+4 until the vlume meets yur r yur caller's needs. FNC+5 - Activates the speakerphne. The MIC light must be lit red. Press FNC+5 and FNC+1 t use yur telephne as a speakerphne. FNC+6 - Deactivates the speakerphne. Press FNC+6 t deactivate the speakerphne. FNC+7 - Tggles n and ff the red light lcated n the upper right crner f the telephne. This light indicates yur telephne is ringing r a vice mail message is waiting. RECALL (RECALL) - The RECALL buttn is used t end a call and get a new dial tne. Press RECALL while yur handset is ut f its cradle r yur SPKR is n. RECALL des nt mean that yu "re-call" anther number. It is simply a quick way f getting a new dial tne. Example: I want t call ext and realize I dialed ext By pressing RECALL, I autmatically get a quick, new dial tne. SPEAKER/RECEIVER VOLUME - Allws yu t cntrl the speaker and receiver vlume while using yur telephne. T activate: While using the speakerphne r the handset t cnverse, press either the UP r DOWN arrw buttn t adjust the speaker and the receiver vlume. Prgrammed keys and features On the 8 buttn telephne there are tw rws f fur buttns. The upper left hand buttn is the "prime line" f yur telephne. The ther buttns are a cmbinatin f telephne numbers and/r prgrammed features. CALL FORWARD (FWD) - CALL FORWARD allws yu t frward all calls t anther telephne number. With prgrammed buttn (FWD) Lift yur handset r press SPKR and press the FWD buttn. Yu will hear the special dial tne. Dial the extensin number where yu want yur calls sent. Yu will hear the service set tne. Hang up r press SPKR buttn ff. The FWD buttn light reminds yu that yur calls are being frwarded. All calls will cntinue t be frwarded until yu cancel this feature. T cancel, lift yur handset r press SPKR and press the FWD buttn. Yu will hear the service set tne. Hang up r press SPKR buttn ff. With access cde (*+7 and #+7) Lift yur handset r press SPKR and press *+7. Yu will hear the special dial tne. Dial the extensin number where yu want yur calls sent. Yu will hear the service set tne. Hang up r press SPKR buttn ff. All calls will cntinue t be frwarded until yu cancel this feature. T cancel, lift yur handset r press SPKR and press #+7. Yu will hear the service set tne. Hang up r press SPKR buttn ff. CALL FORWARD/BUSY/NO ANSWER (FWBNA) - CALL FORWARD/BUSY/NO ANSWER allws yu t frward yur calls t anther telephne number when yu are nt there r yur line is busy. With prgrammed buttn (FWBNA) Lift yur handset r press SPKR and press the FWBNA buttn. Yu will hear the special dial tne. Dial the extensin number where yu want yur calls sent. Yu will hear the service set tne. Hang up r press SPKR buttn ff. The FWBNA buttn light reminds yu that yur calls are being frwarded. Yur calls will cntinue t be frwarded until yu cancel this feature. T cancel, lift yur handset r press SPKR and press the FWBNA buttn. Yu will hear the service set tne. Hang up r press SPKR buttn ff. With access cde (*+8 and #+8) Lift yur handset r press SPKR and press *+8. Yu will hear the special dial tne. Dial the extensin number where yu want yur calls sent. Yu will hear the service set tne. Hang up r press SPKR buttn ff. Yur calls will cntinue t be frwarded until yu cancel this feature. 3

4 T cancel, lift yur handset r press SPKR and press #+8. Yu will hear the service set tne. Hang up r press SPKR buttn ff. CALL PICK-UP (PICK) - PICK allws yu t answer up t twenty numbers that are physically clse tgether. Yu can answer a telephne that is in yur Pick-Up Grup and des nt shw as a line n yur telephne. Yu must be able t hear the telephne ring. With prgrammed buttn (PICK) Lift yur handset r press SPKR and press the PICK buttn t answer anther ringing telephne within yur Pick-Up Grup. Yu are autmatically cnnected t the caller. With access cde (*+6) Lift yur handset r press SPKR and press *+6 t answer anther ringing telephne within yur Pick-Up Grup. Yu are autmatically cnnected with the caller. DIRECTED CALL PICK-UP - This feature allws yu t answer anther ringing telephne that is nt in yur Pick- Up Grup. Example: Yu are in the ffice next dr and yu hear yur telephne ring. T answer yur call using DIRECTED CALL PICK-UP: Lift yur handset r press SPKR and press #+6. Yu will hear the regular dial tne. Then dial the extensin number f the ringing telephne. Yu are autmatically cnnected with the caller. VOICE CALL (VOICE) - This feature allws yu t speak directly thrugh the handset f yur 8 buttn telephne t anther 8 r 16 buttn telephne. It is a ne-way intercm. With prgrammed buttn (VOICE) Lift yur handset and dial the extensin. Then press the VOICE buttn. Fur t five "pings" will be heard n the telephne being called. The persn yu are calling must have the MIC buttn n t speak t yu withut lifting the handset. The handset may be used at anytime. With access cde (FLASH+*+3) Lift yur handset and dial the extensin. Then press FLASH+*+3. Fur t five "pings" will be heard n the telephne being called. The persn yu are calling must have the MIC buttn n t speak t yu withut lifting the handset. The handset may be used at anytime. BOSS/SECRETARY - This feature allws a secretary t screen calls. Press the bss's ringing line and answer the incming call. This is the bss's prime line which is prgrammed t ring n yur phne. Press the bss's line again t put the caller n hld and t send a vice call t yur bss's prime line number. Fur t five "ping" sunds will alert yur bss f the vice call. Annunce the call thrugh yur handset. Yur bss may respnd by speakerphne if the MIC buttn is n, r by lifting the handset t tell yu what t d with the call. If yur bss wants t take the call, yu hang up. The bss then presses his r her wn prime line buttn, lifts the handset, and speaks with the caller. Yu may return t the caller by pressing the bss's line again t take a message. SAVE AND REPEAT (S&R) - This feature allws yu t save a number and redial it even if intervening calls have taken place n yur telephne. Press S&R while yu are listening t a telephne ring, get a busy signal, r yu are talking t smene yu need t call back. The light serves as a reminder that yu have a number stred in S&R. When yu are ready t call them again, lift yur handset r press SPKR and press S&R. The call is autmatically dialed. SPEED DIAL (SPD) - This feature allws yu t call a number yu have preprgrammed in a SPD buttn. This SPD buttn may be prgrammed as ne f the eight prgrammable buttns n the tp f the telephne. Each SPD buttn will hld up t eight digits. T prgram a SPD buttn Leave the handset in its cradle and the SPKR buttn ff. Press the FNC buttn, then press the desired SPD buttn. Enter the desired telephne number. Press the FNC buttn again t stre the number in the desired SPD buttn. T use a SPD buttn* Leave the handset in its cradle and the SPKR buttn ff. Press the desired SPD buttn yu prgrammed. The telephne number is autmatically dialed. Yu will hear ringing r a busy signal. Use yur speakerphne r lift the handset t talk. CALL BACK (CB) - The CALL BACK feature allws yu t have a busy extensin call yu back when bth extensins are idle. If yu call and receive a busy signal, yu can set a CALL BACK. When the busy extensin hangs up, yur telephne will ring. When yu lift yur handset, their telephne will ring. If yu 4

5 are nt in when the busy extensin hangs up, the ringing will stp after three t five rings and the ther extensin will nt ring at all. Yu can place nly ne extensin number in CALL BACK at a time. With prgrammed buttn (CB) When calling an extensin number and yu hear a busy signal, press CB. Yu will hear the service set tne and the CB light is n. Hang up. When the "busy" extensin hangs up, the CALL BACK prcess begins. Yur telephne will begin t ring. T cancel, lift yur handset r press SPKR and press the CB buttn. The red indicatr light will g ff and yu will hear the service set tne. The CALL BACK is cancelled. With access cde (FLASH+*+9 and #+9) When calling an extensin number and yu hear a busy signal, press FLASH+*+9. Yu will hear the service set tne. Hang up. When the "busy" extensin hangs up, the CALL BACK prcess begins. Yur telephne will begin t ring. T cancel, lift yur handset r press SPKR and press #+9. Yu will hear the service set tne. The CALL BACK is cancelled. MESSAGE (MSG) - The MESSAGE feature allws yu t receive r leave a message n an 8 buttn telephne r n the display f a 16 buttn telephne. NOTE: Up t fur messages may be left n ne 8 r 16 buttn telephne. If a fifth message is attempted r the telephne cannt receive messages, the telephne will cntinue t ring. With prgrammed buttn (MSG) Lift the handset r press SPKR buttn n. Dial the extensin number. If yu receive a busy signal r n answer, press the MSG buttn. Yu will hear the service set tne. Hang up r press the SPKR buttn ff. A message was left n the telephne that yu called. If yu cntinue t hear ringing, it means that yu can't leave a message n the telephne yu are calling. With access cde (FLASH+*+4) Lift the handset r press SPKR buttn n. Dial the extensin number. If yu receive a busy signal r n answer, press FLASH+*+4. Yu will hear the service set tne. Hang up r press the SPKR buttn ff. A message was left n the telephne that yu called. If yu cntinue t hear ringing, it means that yu can't leave a message n the telephne yu are calling. T return the call. T return a call when yur message light is n, lift yur handset r press SPKR buttn n. Then press the MSG buttn and the number is autmatically dialed. DO NOT DISTURB (DND) - The DO NOT DISTURB feature allws yu t turn yur telephne ff. Yur callers will hear a rerder tne which indicates that yur telephne is set in DND. Leave the handset in its cradle and the SPKR buttn ff. Press the DND buttn. The light will be lit red. T deactivate, leave yur handset in its cradle and the SPKR buttn ff. Press the DND buttn ff. The light will g ut. 5