HiPath 3000 HiPath 5000

Transcription

1 HiPath 3000 HiPath 5000 ptipint 420 ecnmy ptipint 420 ecnmy plus ptipint 420 standard ptipint self labeling key mdule Operating Instructins

2 Befe Yu Begin Befe Yu Begin These perating instructins describe the ptipint 410 ecnmy/ecnmy plus/standard telephne n yur HiPath 3000 / They describe all functins yu can use frm yur telephne. Yu may find that sme functins yu wish t use are nt available n yur telephne. This may be due t ne f the fllwing reasns: The functin has nt been cnfigured f yur telephne - address any questins t yur service persnnel. Yur cmmunicatins platfm des nt suppt this functin - cntact yur service persnnel t upgrade yur system. Imptant Ntes D nt perate the telephne in envirnments where there is a danger f explsins. Use nly iginal Siemens accessies. Using ther accessies may cause a hazard and will invalidate the warranty and the CE mark. Never pen the telephne a key mdule. If yu encunter any prblems, cntact yur service persnnel. CE (custmer equipment) des nt cntinue t suppt emergency dialing after lss f mains pwer, if battery back up and pwer fail switchver t emergency analgue phnes is nt available. Never allw the telephne t cme int cntact with staining aggressive liquids such as cffee, tea, juice, sft drinks. F infmatin n telephne maintenance Page 121. The infmatin prvided in this dcument cntains merely general descriptins characteristics f perfmance which in case f actual use d nt always apply as described which may change as a result f further develpment f the prducts. An bligatin t prvide the respective characteristics shall nly exist if expressly agreed in the terms f cntract. The trademarks used are wned by Siemens AG their respective wners. 2

3 Befe Yu Begin Marks The device cnfms t the EU guideline 1999/5/EG, as attested by the CE mark. This device has been manufactured in accdance with ur certified envirnmental management system (ISO 14001). This prcess ensures that energy cnsumptin and the use f primary raw materials are kept t a minimum, thus reducing waste prductin. All electrical and electrnic prducts shuld be dispsed f separately frm the municipal waste stream via designated cllectin facilities appinted by the gvernment the lcal authities. The crect dispsal and separate cllectin f yur ld appliance will help prevent ptential negative cnsequences f the envirnment and human health. It is a precnditin f reuse and recycling f used electrical and electrnic equipment. F me detailed infmatin abut dispsal f yur ld appliance, please cntact yur city ffice, waste dispsal service, the shp where yu purchased the prduct yur sales representative. The statements quted abve are nly fully valid f equipment which is installed and sld in the cuntries f the Eurpean Unin and is cvered by the directive 2002/96/EC. Cuntries utside the Eurpean Unin may have ther regulatins regarding the dispsal f electrical and electrnic equipment. 3

4 Cntents Cntents Befe Yu Begin Imptant Ntes Marks Basic perating instructins ptipint 420 ecnmy/ecnmy plus/standard and ptipint self labeling key mdule cntrl panel Hw t Use these Operating Instructins Screen Displays Accessing Functins Interactively Via the Prgram/Service Menu With Functin Keys Functins Yu Can Use SLK Functins Basic and Enhanced Functins Additinal Team and Executive/Secretary Functins Using the Telephne Efficiently Making Calls Basic Functins Answering Calls Answering a Call With the Handset Answering a Call with the Speaker (Speakerphne Mde) Switching t Speakerphne Mde Switching t the Handset Open Listening in the Rm During a Call Making Calls Off-Hk Dialing On-Hk Dialing Ending the call Redialing a Number Turning the Micrphne On and Off Calling a Secnd Party (Cnsultatin Hld) Switching t the Party n Hld (Tggle) Transferring a Call Call Fwarding Using Variable Call Fwarding Call Fwarding in the Carrier Netwk and Fwarding Multiple Subscriber Numbers (MSN) (Nt f U.S.) 24 Call Fwarding in the Event f a Telephne Malfunctin

5 Cntents Using Callback Sting a Callback Answering a Callback Checking and Canceling a Saved Callback Saving Reperty Dialing Numbers n a Key Using Reperty Dialing Keys Telephne Settings Adjusting the Ring Vlume Adjusting the Ring Tne Adjusting the Attentin Ring Vlume Adjusting the display cntrast Adjusting the key label cntrast Adjusting the Speakerphne t the Rm Acustics Adjusting the Receiving Vlume During a Call Adjusting the Display t a Cmftable Reading Angle Display backlight Selecting the Language f Screen Prmpts Making Calls Cnvenience Functins Answering Calls Accepting a Specific Call f Yur Clleague Rejecting Calls Using the Speakerphne Answering a Call With a Headset Answering Calls frm the Entrance Telephne and Opening the D Accepting a Call Frm an Answering Machine Dialing/Making Calls En-Blc Sending / Crecting Numbers Using a Caller List Speed-dial Dialing a Number Frm the Internal Directy Dialing frm the Telephne Database (LDAP) Using Mailbxes Talking t Yur Clleague With a Speaker Call Autmatic Cnnectin Setup (Htline) Reserve Trunk Assigning a Statin Number (Nt f U.S.) Assciated Dialing/Dialing Aid During a Call Using Call Waiting Accepting a Waiting Call (Camp-On) Preventing and Allwing Call Waiting (Autmatic Camp-On) Turning the Call Waiting Tne On and Off Parking a Call Placing External Calls n Hld

6 Cntents Cnducting a Cnference Ending a Cnference (Initiat Only) Activating Tne Dialing/DTMF Suffix-Dialing Transferring a Call after a Speaker Call (Annuncement) in a Grup 59 Trunk Flash If Yu Cannt Reach a Destinatin Call Waiting (Camp-On) Busy Override - Jining a Call in Prgress Using Night Answer Saving Functins, Prcedures and Appintments.63 Assigning Functins t Keys Assigning a Prcedure (Operating Steps) t a Key Appintments Functin Saving Appintments Using Timed Reminders Displaying and Assigning Call Charges Displaying Call Charges (Nt f U.S.) Displaying Call Charges f Anther Telephne (Nt f U.S.) Dialing with Call Charge Assignment Private Sphere/Security Turning Ringer Cutff On and Off Turning D Nt Disturb On and Off Caller ID Suppressin Mniting a Rm Trace Call: Identifying Annymus Callers (Nt f U.S.) Lcking the Telephne t Prevent Unauthized Use Lcking Anther Telephne t Prevent Unauthized Use Saving Yur PIN Using Other Functins Sending a Message Creating and Sending a Message Displaying and Deleting Messages Yu Have Sent Answering Messages Leaving an Advisy Message Deleting Advisy Messages Display Number f Waiting Calls and Overlad Indicatin Using Anther Telephne Like Yur Own f a Call Using Anther Telephne Like yur Own f an Extended Perid f Time (Mbility)

7 Cntents Fax Details and Message n Answering Machine Resetting Services and Functins (System-Wide Cancellatin f a Telephne) Activating Functins f Anther Telephne Using System Functins frm the Outside (DISA: Direct Inward System Access) Using functins in ISDN via cde dialing (keypad dialing) Cntrlling Cnnected Cmputers Other Prgrams and Telephne Data Service (HiPath 3500/3550/3700/3750/3800 Only) Cntrlling Relays Senss (HiPath 3300/3350/3500/3550 Only) Radi Paging (Nt f U.S.) Simple Paging Equipment Enhanced Paging Equipment (Hipath 3700/3750/3800 Only) Using Other Team Functins Turning Grup Call On and Off Accepting a Call f Anther Member f Yur Team Activating and Deactivating a Ringing Grup Unifm Call Distributin (UCD) Team and Executive/Secretary Functins With Trunk Keys Using Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk Keys Using a Trunk Key t Place a Call n Hld and Retrieve It Again Switching Between Phne Calls n Multiple Trunks Fwarding Calls n Lines Using DSS Keys Using DSS Keys t Answer Calls Calling a Team Member Directly Transferring a Call in Prgress Accepting a Call f Anther Team Member Jining Leaving a Grup Call (Nt f the Executive Telephne in an Executive/Secretary Team) Transferring Calls Directly t the Executive (Only in an Executive/Secretary Grup) Testing the Telephne Testing the Telephne Functins Checking the Key Assignment

8 Cntents Special Functins in the LAN (PC Netwk) Leaving a Hunt Grup/Grup Call Transferring Call Fwarding Using Night Answer Activating and Deactivating a Ringing Grup Cntrlling Relays Opening the D Different Displays (HiPath 4000 Envirnment) Changing Key Labels Entering Text n the Telephne Labeling, Dcumentatin and Accessies Labeling Key Fields Attaching a Statin Number Label Dcumentatin Accessies Fixing Prblems Telephne Maintenance Ech Effect Trubleshting Respnding t Err Messages n the Screen Cntacts f Reslving Prblems Index Overview f Functins/Cdes (Alphabetical) FCC and Industry Canada Cmpliance FCC Certificatin and Requirements Equipment Attachment Limitatins

9 Basic perating instructins Basic perating instructins ptipint ecnmy ecnmy plus standard Full-duplex speakerphne feature - - Illuminated display - - Headset pt - 2. LAN-Schnittstelle - Interface f add-n equipment - - Optin bays [1] The name and mdel f yur telephne are printed n the base. ptipint 420 ecnmy/ecnmy plus/standard and ptipint self labeling key mdule cntrl panel Speaker f pen listening and ring tnes Handset Backlight 1 graphics display, 2 lines with 24 chars Key field fixed functin keys 2 : Prgram/Service 3 Redial 3 Mailbx Mute Internal Speaker 3 Key field freely prgrammable keys 2 ptipint self labeling key mdule 1 Keypad Keys f scrlling t functins Key f cnfirming a functin Micrphne f speakerphne mde 1 Keys f telephne settings [1] ptipint 420 standard nly [2] With autmatic key labeling [3] Cannt be changed n ptipint 420 9

10 Basic perating instructins Start cnference? Display cntrast? n t s Hw t Use these Operating Instructins Yu will find a graphic representatin f the steps in lgical sequence in the left clumn. Belw is an explanatin f the symbls: Lift the handset (ff-hk). Replace the handset (n-hk). Cnduct a call. Enter a telephne number cde. dd u v Press vlume cntrls n the telephne. Press the key. Press the illuminated key. Press the flashing key. The ptin appears n the screen. Press the : key t cnfirm yur selectin. Search f an ptin. Press the < > keys, until the ptin appears n the screen. Then press the : key t cnfirm yur selectin. Screen Displays Please dial Return t held call? > Line 1 displays prmpts acknwledgment messages, depending n the situatin. Line 2 displays functins that yu can cnfirm by pressing :. If the symbl ">" appears n the right, yu can press < > t access further ptins. 10

11 Basic perating instructins Fwarding n Callback Send message #0=Reset services? rd Accessing Functins... Interactively Yu can select sme functins while the telephne is idle, f example: Use < > t scrll t a functin and press : t execute it. Yu can select ther functins directly depending n the situatin. Example: yu call a number, but the line is busy: Press : t cnfirm. Use < > t scrll t a functin and press : t execute it.... Via the Prgram/Service Menu First press the "Prgram/Service" key. Yu then see a list f selectin ptins, such as: "#0=Reset services" Page 86. Press the key Use < > t scrll t a functin and press : t execute it. Enter the cde directly. The Quick-Reference Operating Instructins cntain a list f cdes. Hwever, they are als displayed n screen alng with the crespnding functin.... With Functin Keys If yu saved a functin n a key Page 63, yu can access it directly as fllws: Press the Mute key t execute the functin. 11

12 Basic perating instructins Functins Yu Can Use SLK Functins SLK means Self-Labeling Key. That means yu usually wn t need t wry abut manually labeling the keys n yur telephne. If yu want t, yu can still specify yur wn text f labeling the functin keys Page 117. Basic and Enhanced Functins Yu can use all basic and enhanced cmmunicatins platfm functins that appear interactively n the screen, in the Prgram/Service menu, and when yu press functin keys. Additinal Team and Executive/Secretary Functins Page 101f. T help wking and prject grups wk tgether me efficiently, the service persnnel can cnfigure a variety f team functins, depending n yur preferences when wking in the team. Yu can use these team functins in additin t the basic and enhanced functins. In additin t call pickup, hunting grups (grup call), and call distributin grups, yu can als set up teams with multiple lines per telephne. Yu can tell if a telephne has trunk keys if yur statin number and the numbers f yur clleagues are prgrammed n trunk keys. Yu can access all lines and can als cnduct different calls simultaneusly n multiple lines. Anther team functin categy includes the executive/ secretary functins, which are cnfigured by the service persnnel. Yu can use executive and secretary functins in additin t the basic and enhanced functins as well as ther team functins. An executive/secretary telephne has DSS keys f the executive secretary, trunk keys f the executive and secretary, as well as ring transfer keys. 12

13 Basic perating instructins Using the Telephne Efficiently Yu prbably have certain clleagues external parties with whm yu talk n the phne especially frequently. T dial these numbers faster and me cnveniently, yu can save them n keys (Saving statin numbers f reperty dialing n keys Page 28). All t ften yu reach a busy line when dialing a number. Amid the cnfusin f yur wking day, it s easy t fget t try the number again later n. T avid this, make it a habit t use the "Callback" Page 26 functin. 13

14 Making Calls Basic Functins Making Calls Basic Functins Answering Calls Special default ring signaling is set f yur telephne: When yu receive an internal call, yur telephne rings nce every fur secnds (single-tne sequence). When yu receive an external call, yur telephne rings twice in rapid successin every fur secnds (dual-tne sequence). When yu receive a call frm the entrance telephne, yur telephne rings three times in rapid successin every fur secnds (triple-tne sequence). If a call is waiting, yu hear a sht tne (beep) every six secnds. The number the name f the caller appears n the display. Answering a Call With the Handset The telephne rings. The caller appears n the screen. n Lift the handset. u v Raise lwer the vlume. Keep pressing the key until the desired vlume is set. Answering a Call with the Speaker (Speakerphne Mde) This functin is nt available with ptipint 420 ecnmy/ecnmy plus. The telephne rings. The caller appears n the screen. Press the key. The LED lights up. Speakerphne mde. u v Raise lwer the vlume. Keep pressing the key until the desired vlume is set. Ending the call: Press the key. The LED ges ut. 14

15 Making Calls Basic Functins Press the key. Ntes n speakerphne mde: Tell the ther party that yu are using speakerphne mde. The speakerphne wks bests at a lw receiving vlume. The ideal distance between the user and the telephne set in speakerphne mde is abut 50 cm (apprx. 20 inches). Switching t Speakerphne Mde This functin is nt available with ptipint 420 ecnmy/ecnmy plus. and t Precnditin: Yu are cnducting a call with the handset. Hld dwn the key and replace the handset. (in the U.S.: press the key nce and replace the handset). Then release the key and cntinue the call. Switching t the Handset This functin is nt available with ptipint 420 ecnmy/ecnmy plus. n and s Precnditin: Yu are engaged in a call in speakerphne mde. Lift the handset. Cntinue the call. 15

16 Making Calls Basic Functins Open Listening in the Rm During a Call Yu can let ther peple in the rm jin in n the call. Let the ther party knw that yu have turned n the speaker. Precnditin: Yu are cnducting a call with the handset. Activating ring transfer: Press the key. The LED lights up. Deactivating this functin: Press the key. The LED ges ut. Making Calls Off-Hk Dialing n Lift the handset. Internal calls: Enter the statin number. External calls: Enter the external cde and the statin number. The called party des nt answer is busy: t Replace the handset. On-Hk Dialing Internal calls: Enter the statin number. External calls: Enter the external cde and the statin number. The ther party answers with speaker: n Lift the handset. On-hk: Use speakerphne mde (nt available with ptipint 420 ecnmy/ecnmy plus). 16

17 Making Calls Basic Functins The called party des nt answer is busy: Press the key. The LED ges ut. Yur system may als be prgrammed s that yu have t press the Internal key befe yu dial an internal number. T call an external party, yu have t enter an external cde befe dialing the party s telephne number (Prime Line is nt active cntact yur service persnnel). Ending the call t Replace the handset. Press the key. 17

18 Making Calls Basic Functins Redialing a Number The last three external telephne numbers dialed are sted autmatically. Yu can redial them simply by pressing a key. The statin number appears n yur screen f tw secnds and is then dialed. Press the key nce t dial the number last dialed. Press the key twice t dial the next t the last number dialed. Press the key three times t dial the third-t-the-last number dialed. Displaying and dialing saved statin numbers Next? Next? Call? Press the key. Press the "OK" dialg key within tw secnds t cnfirm yur chice. The next sted number is displayed. Press the "OK" dialg key t cnfirm fur selectin. If this feature is cnfigured (cntact yur service persnnel), accunt cdes entered are als saved Page

19 Making Calls Basic Functins Turning the Micrphne On and Off T prevent the ther party frm listening in while yu cnsult with smene in yur ffice, yu can temparily switch ff the handset micrphne the handsfree micrphne. Yu can als switch n the handsfree micrphne t answer an annuncement via the telephne speaker (speaker call, Page 35). Speakerphne mde is nt available with ptipint 420 ecnmy/ecnmy plus. Mute n? Mute ff? qif rif Precnditin: Yu are cnducting a call. The micrphne is switched n. Press the key. The LED lights up. Press the illuminated key. The LED ges ut. Press the key. The LED lights up Enter the cde f "n" "ff". 19

20 Making Calls Basic Functins US: Cnsult? UK: Enquiry? Return t held call? Quit and return? Tggle/Cnnect? Cnference? Transfer? q d q f q g Calling a Secnd Party (Cnsultatin Hld) Yu can call a secnd party while engaged in a call. The first party is placed n hld. Cnfirm. Call the secnd party. Return t the first party: Cnfirm. Press the key. The LED lights up. The LED ges ut. Switching t the Party n Hld (Tggle) Press the key. The LED lights up. The LED ges ut. Cmbine the calling parties int a three-party cnference Press the key. The LED lights up. The LED ges ut. Cnnecting the ther parties t each ther 20

21 Making Calls Basic Functins US: Cnsult? UK: Enquiry? Transfer? s t Transferring a Call If the persn yu are speaking t wants t talk t anther clleague f yurs, yu can transfer the call that clleague. Cnfirm. Enter the number f the party t which yu want t transfer the call. Annunce the call, if necessary. Replace the handset. 21

22 Making Calls Basic Functins Call Fwarding Using Variable Call Fwarding Fwarding n? qe Yu can immediately fward internal external calls t different internal external telephnes (destinatins). (External destinatins require special cnfiguratin in the system.) Special features must be taken int cnsideratin if yur telephne perates with HiPath 5000 (system netwking via PC netwk) Page 110! 1=all calls? 2=external calls nly? 3=internal calls nly? e f g Enter the number f the telephne that is ringing. US: Save? UK: Save entry? Fwarding ff? re Cnfirm. Deactivating call fwarding: 22

23 Making Calls Basic Functins When call fwarding is active, a special dial tne sunds when yu lift the handset. If DID DTMF is active (cntact yur service persnnel), yu can als fward calls t this destinatin. Destinatins: fax = 870, DID = 871, fax DID = 872. If yu are a call fwarding destinatin, yur display will shw the statin number the name f the iginat n the upper line and that f the caller n the lwer line. 23

24 Making Calls Basic Functins Trunk FWD n? qjh Call Fwarding in the Carrier Netwk and Fwarding Multiple Subscriber Numbers (MSN) (Nt f U.S.) If this functin has been cnfigured (cntact yur service persnnel), yu can fward calls t yur assigned multiple subscriber number (MSN) (DID number) directly within the carrier netwk. F example, yu can fward yur phne line t yur hme phne after business hurs. 1=immediate? 2=n n answer? 3= n busy? e f g Select and cnfirm the line type yu wish t use. Enter yur DID number. Save? Enter the destinatin number (withut the external cde). Cnfirm. Deactivating call fwarding: Fwarding - trunk ff rjh e f g Cnfirm the displayed call fwarding type. Enter the activated call fwarding type. Enter yur DID number. 24

25 Making Calls Basic Functins Call Fwarding in the Event f a Telephne Malfunctin Prgram/Service *9411=CFSS n qmhee If this feature is cnfigured (ask the service persnnel), yu can define an internal external call fwarding destinatin that becmes effective when yur telephne is nt wking. Press the key. The LED lights up. US: Save entry? UK: Save? Enter the statin number f the destinatin. Cnfirm. Prgram/Service Deactivating call fwarding/deleting a destinatin: Press the key. The LED lights up. #9411=CFSS ff rmhee Delete? Delete? Prgram/Service qmhee US: Change? UK: Change entry? US: Save entry? UK: Save? Cnfirm t deactivate call fwarding and delete the fwarding destinatin. Select and cnfirm t deactivate call fwarding withut deleting the fwarding destinatin. Changing the call fwarding destinatin (if fwarding is active): Press the key. The LED lights up. Cnfirm. Change the statin number f the destinatin. Cnfirm. 25

26 Making Calls Basic Functins Using Callback US: Callback UK: Set Callback qil n If a user is busy is nt answering, yu can ste an autmatic callback. This feature saves yu frm having t make repeated attempts t reach the user. Yu receive a callback, When the ther party is n lnger busy When the user wh did nt answer has cnducted anther call. Sting a Callback Precnditin: Yu have reached a busy line n ne answers. Cnfirm. Answering a Callback Precnditin: A callback was saved. Yur telephne rings. "Callback:..." appears n the display. Lift the handset. Press the key. The LED lights up. View callbacks? ril Yu hear a ring tne. Checking and Canceling a Saved Callback Select and cnfirm 1. US: Next callback? UK: Display next? Select the displayed functin and press the "OK" dialg key t display additinal entries. [1] Different Displays (HiPath 4000 Envirnment) Page 115) 26

27 Making Calls Basic Functins Deleting a displayed entry: Delete? Press the "OK" dialg key t cnfirm yur selectin. US: Exit? UK: End? Ending callback display: Press the key. The LED ges ut. Press the key. The LED ges ut. 27

28 Making Calls Basic Functins * 91=Prg. feature key? Saving Reperty Dialing Numbers n a Key Yu can save frequently-dialed statin numbers n prgrammable keys that are unassigned by default. The keys can be prgrammed n tw separate levels (switching levels, saving the Shift key Page 63) if a LED display is nt saved f either statin number (=Save withut LED). If yu save internal statin numbers, yu can save a LED display (=Save with LED) that signals varius states Page 65, Page 105. Yu cannt prgram the secnd level if yu saved a statin number with LED display. Press the key. The LED lights up. qme If applicable +=Next layer? US: Change key? UK: Change feature? Repdial key? Previus? Press the key. If the key is already in use, its assignment appears n the screen. Select and cnfirm t save the statin number n the secnd layer. Cnfirm. Cnfirm. Enter the statin number. If yu make a mistake: This deletes all digits entered. 28

29 Making Calls Basic Functins The system telephne autmatically recgnizes if yu want t save an internal an external statin number. The ptins "Save withut LED" "Save with LED" are nly available f internal statin numbers. Save with LED? Save withut LED? If applicable Key label? Cnfirm. Select and cnfirm t save the repdial key withut LED display. Select and cnfirm t update autmatic key labeling. F me infmatin, see Page 117. US: Exit? UK: End? US: Anther key? UK: Prgram anther key? US: Clear key? UK: Delete feature? Cnfirm. Simply press the key t dial a sted telephne number Page 30. Yu can d this while a call is in prgress. F infmatin n display messages when saving statin numbers Page

30 Making Calls Basic Functins Using Reperty Dialing Keys Precnditin: Yu have saved a statin number n a reperty dialing key Page 28. Press the key n which the number is saved. If the statin number is lcated n the secnd level, first press "Shift". Yu can als press the reperty dial key during a call. This autmatically sets up a cnsultatin Page

31 Making Calls Basic Functins Telephne Settings US: Ring vlume? UK: Ringer vlume? Adjusting the Ring Vlume u v Press these keys while the phne is idle. Cnfirm. u v T raise lwer the vlume: Keep pressing the keys until the desired vlume is set. Save. Adjusting the Ring Tne US: Ring tne? UK: Ringer tne? u v Press these keys while the phne is idle. u v T adjust the ring tne: Keep pressing the keys until the desired tne is set. Save. US: Attentin Ring Vl? UK: Attentin Ring Vl- Adjusting the Attentin Ring Vlume If yu belng t a team that uses trunk keys, the telephne can alert yu t ther calls in the team even when yu are engaged in anther call Page 106. Yu hear the attentin ring. u v Press ne f these keys while the phne is idle. u v T raise lwer the vlume: Keep pressing the keys until the desired vlume is set. Save. 31

32 Making Calls Basic Functins Adjusting the display cntrast Display cntrast? The display has fur cntrast levels that yu can set accding t yur light cnditins. u v Press ne f the keys while the phne is idle. u v Change the display cntrast (1... 4). Press the key repeatedly until the desired level is btained. Save. Key label cntrast? Adjusting the key label cntrast The key labels have fur cntrast levels that yu can set accding t yur light cnditins. u v Press ne f the keys while the phne is idle. u v Change the display cntrast (1... 4). Press the key repeatedly until the desired level is btained. Save. Adjusting the Speakerphne t the Rm Acustics Speakerphne mde? T help the ther party understand yu clearly while yu are talking int the micrphne, yu can adjust the telephne t the acustics in yur envirnment: "Quiet rm", "Nmal rm" and "Nisy rm". u v Press ne f these keys while the phne is idle. u v T set the rm type: Keep pressing these keys until the setting yu want appears n the screen. Save. This functin is nt available with ptipint 420 ecnmy/ecnmy plus. 32

33 Making Calls Basic Functins Adjusting the Receiving Vlume During a Call Yu are engaged in a call. u v T raise lwer the vlume: Keep pressing the keys until the desired vlume is set. u v simultaneusly Save. Adjusting the Display t a Cmftable Reading Angle Yu can swivel the display unit. Adjust the display unit s that yu can clearly read the screen. Display backlight This functin is nly available with ptipint 420 standard. When perating ptipint 420 standard, e.g. when dialling a call number, a display backlight switches n autmatically. The backlight switches ff autmatically a few secnds after the last actin is cmpleted. Selecting the Language f Screen Prmpts Me features? * 48= Select language? 15=Spanish? qhl Press the key. The LED lights up. Cnfirm. Cnfirm. Select the language yu wish t use (such as "Spanish") and press the "OK" dialg key t cnfirm. 33

34 Making Calls Cnvenience Functins Making Calls Cnvenience Functins Answering Calls Accepting a Specific Call f Yur Clleague * 59=Pickup - directed? qim Yu hear anther telephne ring. Press the key. The LED lights up. Select and cnfirm 1. Next? If applicable Select and cnfirm until yu see the statin yu want. Accept call? Cnfirm. If yu knw the number f the telephne that is ringing, enter it directly. Press the flashing key. Accepting calls in a team Page 97. [1] Different Displays (HiPath 4000 Envirnment) Page

35 Making Calls Cnvenience Functins Rejecting Calls Yu can reject calls which yu d nt wish t take. The call is then signaled at anther definable telephne (cntact yur service persnnel). The telephne rings. The caller is displayed. Press the key. If a call cannt be rejected, yur telephne will cntinue t ring. The message "currently nt pssible" (UK) "Feature nt available" (US) is displayed (e.g in the case f recalls). Using the Speakerphne Mute ff? HF answerback n? HF answerback ff? n A clleague addresses yu directly ver the speaker with a speaker call. Yu hear a tne befe the annuncement. The ther party s name statin number appears n the screen. Yu can cnduct the call with the handset in speakerphne mde. Speakerphne mde is nt available with ptipint 420 ecnmy/ecnmy plus. Lift the handset and answer the call. Press the "OK" key t cnfirm yur selectin and answer the call. Press the key and answer the call. If handsfree answerback is enabled (see belw), yu d nt need t switch n the micrphne - yu can answer directly. Yu can answer immediately in speakerphne mde. If handsfree answerback is disabled (default setting), fllw the prcedure described abve. Placing a speaker call t a clleague Page 49. Enabling and Disabling Handsfree Answerback 35

36 Making Calls Cnvenience Functins qmj rmj Enter the cde f "n" "ff". 36

37 Making Calls Cnvenience Functins Answering a Call With a Headset This functin is nt available with ptipint 420 ecnmy. Answer? Precnditin: Yur telephne rings. Cnfirm. If the "Headset" key has been cnfigured Page 63: Press the key. The LED lights up. Ending the call: Press the key. If the "Headset" key has been cnfigured Page 63: Press the key. The LED ges ut. 37

38 Making Calls Cnvenience Functins Answering Calls frm the Entrance Telephne and Opening the D If an entrance telephne has been prgrammed, yu can use yur telephne t speak t smene at the entrance telephne and t activate a d pener. If yu have the prper authizatin (cntact yur service persnnel), yu can activate the d pener, enabling visits t pen the d themselves by entering a 5-digit cde (using a DTMF transmitter installed keypad). Speaking t visits via the entrance telephne: n n Precnditin: Yur telephne rings. Lift the handset within thirty secnds. Yu are cnnected t the entrance telephne immediately. Lift the handset after me than thirty secnds. Dial the entrance telephne number. Opening the d frm yur telephne during a call frm the entrance telephne: Open d? Cnfirm. Opening the d frm yur telephne withut calling the entrance telephne: * 61=Open d? qje Press the key. The LED lights up. Dial the entrance telephne number. Special features must be taken int cnsideratin if yur telephne perates with HiPath 5000 (system netwking via PC netwk) Page 114! 38

39 Making Calls Cnvenience Functins Opening the d with a cde (at the d): After ringing the bell, enter the five-digit cde (using the keypad a DTMF transmitter). Depending n hw the d pener has been prgrammed, a dbell call signal may may nt be fwarded. Activating the d pener: * 89=D pener n? qlm Press the key. The LED lights up Dial the entrance telephne number. 3=change passwd? Enter the five-digit cde. Default cde = "00000". Select the displayed functin and press the "OK" dialg key t change the cde. 1=enable with ring? 2=enable w/ ring? Yu can als pen the d withut a dbell ring. Deactivating the d pener: #89=D pener ff? rlm Press the key. The LED lights up. Accepting a Call Frm an Answering Machine Yu can accept a call frm any answering machine if the machine is cnnected t yur system (cntact yur service persnnel) and yu have prgrammed the answering machine number n a key Page 63. The LED lights up. Press the key. 39

40 Making Calls Cnvenience Functins Dial? Delete number? End? n Dialing/Making Calls En-Blc Sending / Crecting Numbers If this feature is cnfigured (cntact yur service persnnel), a cnnectin is nt attempted immediately when a statin number is entered. This means that yu can crect the number if necessary. The statin number is nly dialed at yur specific request. Internal: enter statin number. External: enter external cde and statin number. Dialing entered/displayed numbers: Lift the handset. Cnfirm. Crecting numbers entered: The last digit entered in each case is deleted. Enter the required digit(s). Canceling en-blc sending: Press the key. The LED ges ut. Press the key. A statin number can nly be crected as it is being entered. Statin numbers sted f number redial, f example, cannt be crected. 40

41 Making Calls Cnvenience Functins Caller list? rlf Using a Caller List If yu are unable t accept an external internal call, the call attempt is sted in the caller list. Yu can ste answered calls either manually (bth internal and external calls) autmatically (external calls nly cntact yur service persnnel f details). Yur telephne stes up t ten calls in chrnlgical der. Each call is assigned a time stamp. The mst recent entry nt yet answered in the list is displayed first. Multiple calls frm the same caller d nt autmatically generate new entries in the caller list. Instead, nly the mst recent time stamp f this caller is updated and its number incremented. Retrieving the Caller List Precnditin: Service persnnel has set up a caller list f yur telephne. Select and cnfirm 1. The last call is displayed n the screen. Next? US: Exit? UK: End? T view ther calls, cnfirm each subsequent display. Ending Retrieval Press the key. The LED ges ut. Press the key. The LED ges ut. [1] Different Displays (HiPath 4000 Envirnment) Page

42 Making Calls Cnvenience Functins Displaying the Call Time and Additinal Call Infmatin Add'l infmatin? Precnditin: Yu have retrieved the caller list and the selected call is displayed (black square at the beginning f line). Infmatin abut caller name, call number and call time will be displayed. Dialing a Statin Number frm the Caller List Call? Precnditin: Yu have retrieved the caller list and the selected call is displayed. The caller is autmatically deleted frm the caller list when a cnnectin is finally set up. Remving an Entry frm the Caller List Delete? Precnditin: Yu have retrieved the caller list and the selected call is displayed. Cnfirm. Save number? qlf Saving the Other Party s Statin Number in the Caller List (Redial) Precnditin: Yu are engaged in a call have called an external party. Cnfirm. Press the key. The LED lights up. 42

43 Making Calls Cnvenience Functins Speed-dial Using Statin and System Speed-Dial Numbers * 7=Use speed-dialing? qk If applicable Precnditin: Yu have sted statin speed-dial numbers Page 43 yur service persnnel has sted system speed-dial numbers. Press the key. The LED lights up. Cnfirm 1. Enter a speed-dial number. " * 0" t * 9" = statin speed-dialing. "000" t "999" = system speed-dialing (cntact yur service persnnel). Suffix-Dialing If necessary, yu can suffix-dial additinal digits (f example, the user s extensin) at the end f the saved statin number. If this feature is cnfigured, a suffix is autmatically dialed (f example, "0" f the exchange) if n entries are made within 4 5 secnds. Sting Statin Speed-Dial Numbers * 92=Change Speed-dial? US: Change? UK: Change entry? qmf Yu can ste the ten numbers which yu use the mst and dial them using yur wn statin speed-dial numbers: * 0 thrugh * 9 Page 43. Press the key. The LED lights up. Select and cnfirm 1. Enter the speed-dial number yu wish t use ( * 0 t * 9). If the speed-dial number is already in use, the prgrammed statin number appears n the screen. Cnfirm. First enter the external cde and then the external statin number. [1] Different Displays (HiPath 4000 Envirnment) Page

44 Making Calls Cnvenience Functins US: Save? UK: Save entry? Previus? Cnfirm. If yu make a mistake: This deletes all entered digits. US: Next? UK: Next entry? US: Change? UK: Change entry? Delete? US: Exit UK: End Cnfirm. 44

45 Making Calls Cnvenience Functins Dialing a Number Frm the Internal Directy n The internal directy cntains all statin numbers and system speed-dial numbers assigned t a name. Cntact yur service persnnel t find ut if ne was cnfigured f yur system. Precnditin: Names have been assigned t the statin numbers sted in the system. Lift the handset. Press the key. The LED lights up. US: Directy? UK: Phnebk? qih Cnfirm. 1=internal? Scrll Next? Scrll Previus? If applicable u v If several directies have been cnfigured: Cnfirm. The first entry is displayed n the screen. Scrll t next previus entry. Enter the name yu want t find, just the first few letters, using the alphanumeric keypad. Yu can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the apprpriate keys ne me times as needed. F example, yu can enter the letter "r" by pressing the "7" three times the letter "e" by pressing the "3" twice. The first name with the entered letters is displayed. Enter the fllwing letters by using the same methd. If n entry exists f the entered letters, yu will hear three sht beeps. 45

46 Making Calls Cnvenience Functins If applicable Delete Character? If applicable Delete Line? T enter a space, press the "0". Pressing "1" "#" autmatically displays the first entry in the internal directy. The " *" key has n functin here. Select and cnfirm each letter t be deleted. The last letter entered is deleted. If all letters are deleted, the first entry in the directy will be displayed again. All entered letters are deleted, and the first entry in the internal directy is displayed again. Call? Add'l infmatin? The entry yu wish t dial appears n the screen. Infmatin abut caller name, call number and/ central speed dial number will be displayed. 46

47 Making Calls Cnvenience Functins Dialing frm the Telephne Database (LDAP) If cnfigured (ask yur service persnnel), yu can search f directy data in the LDAP database and dial the number f any subscriber yu find there. Precnditin: The LDAP search feature has been cnfigured in the system. n Lift the handset. Press the key. The LED lights up. US: Directy? UK: Phnebk? Cnfirm. qih If applicable If several directies have been cnfigured: 2=LDAP? Enter the name yu wish t search f using the keypad (max. 16 characters). Yu can enter an incmplete name, e.g. "mei" f "Meier". Yu can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the apprpriate keys ne me times as needed. F example, yu can enter the letter "r" by pressing the "7" three times the letter "e" by pressing the "3" twice. If applicable If applicable Delete Character? If cnfigured (ask yur service persnnel), yu can als search f surname and first name. T separate surname and first name by a space, enter "0". Yu can enter incmplete names, e.g. "mei p" f "Meier Peter". The letter entered last is deleted. In large databases, the results f the search may be incmplete if t few characters are entered Page

48 Making Calls Cnvenience Functins Search? Cnfirm. The name is searched f. This may take a few secnds. Call? Scrll Next? Scrll Previus? u v The result is displayed: If nly ne name is fund, it is displayed. Cnfirm. If several names are fund (max. 50), the first name is displayed. Scrll t the next the previus entry. Call? Change search string? If n name is fund: If yur search des nt yield any name crespnding t yur query, yu can extend the range f the search, e.g. by deleting characters. F further prcedure, see abve. Shw results? Change search string? If t many names are fund: If me than the maximum f 50 names are fund crespnding t yur query, nly an incmplete list f results can be displayed. Yu can view these results, select any f the names, change the search string (e.g. narrw the search by entering me characters). In this case it is advisable t narrw dwn the search s that all crespnding names can be displayed. Cnfirm, t view the incmplete list. F further prcedure, see abve Narrw the search dwn. Select and cnfirm, in der t change the search string. F further prcedure, see abve 48

49 Making Calls Cnvenience Functins US: View messages? UK: Display Messages? US: Message sent? UK: Text? US: Call vice mail? UK: Call Vice Mail? Using Mailbxes If yu have prgrammed the "Mailbx" key Page 63, the assciated LED lights up when messages have arrived f yu. If yur telephne is cnnected t a vice mail system, the "Mailbx" key will als light up t alert yu t any messages that have arrived. Accessing the Mailbx Press the illuminated "Mailbx" key. Cnfirm. Fllw the user prmpts. Talking t Yur Clleague With a Speaker Call Yu can make a ludspeaker annuncement thrugh a ludspeaker if cnnected (ask yur service persnnel), t an internal user with a system telephne withut any actin n their part. Press the key. The LED lights up. * 80=Speaker call? qld Select and cnfirm 1. Enter the statin number. Respnding t a speaker call Page 35. [1] Different Displays (HiPath 4000 Envirnment) Page

50 Making Calls Cnvenience Functins Autmatic Cnnectin Setup (Htline) n If this functin is cnfigured (cntact yur service persnnel), the system autmatically sets up a cnnectin t a preset internal external destinatin. Lift the handset. Depending n the setting, the cnnectin is either set up immediately nly after a preset perid f time (htline after a timeut). Reserve Trunk Reserve trunk? If this feature is cnfigured (cntact yur service persnnel), yu can reserve a busy trunk f yur wn use. When the trunk is free, yu receive a call and a message appears n the display. Precnditin: The message "US:Currently busy UK:busy at the mment" appears n yur screen. Cnfirm. When the reserved trunk becmes free: n Yur telephne rings. The display shws " Trunk is free". Lift the handset. Yu hear the CO dial tne. Enter the number f the external statin. Assigning a Statin Number (Nt f U.S.) * 41=Tempary MSN? qhe If this functin has been cnfigured (cntact yur service persnnel), yu can selectively assign a specific number (DID number) t yur telephne befe making an external call. The assigned number then appears n the called party s display. Press the key. The LED lights up. Select and cnfirm 1. Enter the DID number yu wish t use. Dial the external number. [1] Different Displays (HiPath 4000 Envirnment) Page

51 Making Calls Cnvenience Functins Assciated Dialing/Dialing Aid If this functin has been cnfigured (cntact yur service persnnel), yu can use a dialing aid t dial numbers and set up calls f yur telephne. The perating prcedure depends n whether the dialing aid is cnnected t the S 0 bus the a/b (T/R) pt. Yu can als use yur system telephne as a dialing aid f ther telephnes. Dialing aid n the S 0 bus: n On the PC, select a destinatin and start dialing. The speaker n yur telephne is switched n. Lift the handset when the ther party answers. Dialing aid at the a/b (T/R) pt: n On the PC select a destinatin and start dialing. "Lift the handset" appears n the PC screen. Lift the handset. Dialing aid frm yur telephne f anther telephne: * 67=Assciated dial? qjk Press the key. The LED lights up. Enter the internal statin number ("Dial f:"). Enter the number yu wish t dial. 51

52 Making Calls Cnvenience Functins During a Call Using Call Waiting Callers can still reach yu while yu are engaged in anther call. A signal alerts yu t the waiting call. Yu can either igne accept the waiting call. When yu accept the waiting call, yu can either end the first call place it n hld and resume the call later n. Yu can als bar call waiting the call waiting tne Page 53. Accepting a Waiting Call (Camp-On) Precnditin: Yu are engaged in a phne call and hear a tne (every six secnds). t n Ending the first call and answering the waiting call: Replace the handset. Yur telephne rings. Answer the secnd call. Lift the handset. Call waiting? Quit and return? qii qd t n Placing the first call n hld and answering the secnd call: Press the key. The LED lights up. Yu are cnnected t the call waiting party immediately. The first party is placed n hld. Ending the secnd call and resuming the first ne: Cnfirm. Press the key. The LED lights up. Replace the handset. "Recall:..." appears n the screen. Lift the handset. 52

53 Making Calls Cnvenience Functins Preventing and Allwing Call Waiting (Autmatic Camp-On) If this functin has been cnfigured (ask yur service technician), yu can prevent allw a secnd call Page 52 frm being signaled by autmatic camp-n during an nging call. Press the key. The LED lights up and #490=Call wait.trm.ff? * 490=Call wait.term.n? rhmd qhmd Select and cnfirm 1. Enter the cde f "ff" "n". Turning the Call Waiting Tne On and Off Yu can suppress the call waiting tne (every six secnds) f external calls. A ne-time special dial tne then alerts yu t the waiting call. Waiting tne ff? Waiting tne n? qlk rlk Enter cde f "tne ff" "tne n". [1] Different Displays (HiPath 4000 Envirnment) Page

54 Making Calls Cnvenience Functins Parking a Call 56=Park a call? * qij d... m Yu can park up t ten calls, either internal, external, bth. Parked calls can be displayed n and picked up frm anther telephne. This feature is useful if yu want t cntinue a call at anther phne. Precnditin: Yu are cnducting a call. Press the key. The LED lights up. Enter the number f the park slt (0-9) and make a nte f it. If the park slt number yu entered is nt displayed, it is already in use enter anther ne. Retrieve call? rij d... m Retrieving a Parked Call Precnditin: One me calls have been parked. The telephne is idle. Press the key. The LED lights up. Select and cnfirm 1. Enter the park slt number yu nted earlier. If the park slt number yu enter is nt in use, yu cannt retrieve the call. If a parked call is nt picked up, after a specific perid f time the call is returned t the telephne frm where it was parked (recall). [1] Different Displays (HiPath 4000 Envirnment) Page