OpenTouch Suite for MLE

Transcription

1 OpenTuch Suite fr MLE 8018 DeskPhne User Manual 8AL90332ENACed

2 Intrductin Thank yu fr chsing yur DeskPhne. We hpe it will give yu entire satisfactin. This mdel ffers enhanced ergnmical features fr mre effective cmmunicatin. It is cmpatible with telewrking. Cnsequently, it is perfect fr use at yur ffice in yur enterprise r at hme (telewrking). This manual describes the services ffered by the 8018 DeskPhne cnnected t an OmniPCX Enterprise system. Audi encryptin Yur deskphne supprts telephny encryptin. On a secured telephne netwrk (Thales), vice and signaling are encrypted. If the cmmunicatin is encrypted, the fllwing icn is displayed in the cmmunicatin screen. The call in prgress icn is replaced by this icn. Fr mre infrmatin, cntact yur installer r administratr. 8AL90332ENACed01 2 /49

3 1 GETTING TO KNOW YOUR TELEPHONE DESKPHONE DESCRIPTION OF THE CONNECTORS WELCOME SCREENS NAVIGATION CHANGING OR UPDATING THE PAPER LABEL STATUS ICONS CALL ICONS FEATURES KEYS PREPROGRAMMED KEYS ALPHABETIC KEYPAD CALL MANAGEMENT SCREEN USING YOUR TELEPHONE CONSULTING THE CALL LOG MAKING A CALL RECEIVING A CALL USING THE TELEPHONE IN 'HANDS FREE' MODE ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION (HANDSET LIFTED) - LOUDSPEAKER CALLING YOUR CALLER BY NAME (COMPANY DIRECTORY) MAKE CALLS VIA YOUR PROGRAMMED CALL KEYS REDIALING CALL BACK AN UNANSWERED CALL REQUESTING AUTOMATIC CALLBACK IF INTERNAL NUMBER IS BUSY RECEIVING INTERCOM CALLS SENDING DTMF SIGNALS MUTE, SO THAT YOUR CALLER CANNOT HEAR YOU DURING A CONVERSATION MAKING A SECOND CALL DURING A CONVERSATION ANSWERING A SECOND CALL DURING A CONVERSATION SWITCHING BETWEEN CALLS (BROKER CALL) TRANSFERRING A CALL THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CALLERS (CONFERENCE) TALK SIMULTANEOUSLY TO MORE THAN 2 CALLERS PLACING A CALL ON HOLD (HOLD) PLACING AN OUTSIDE CALL ON HOLD (PARKING) INTRUSION INTO AN INTERNAL CONVERSATION ADJUST AUDIO VOLUME SIGNAL MALICIOUS CALLS 'MEET ME' CONFERENCE INITIATE A 'MEET ME' CONFERENCE JOIN A 'MEET ME' CONFERENCE AL90332ENACed01 3 /49

4 5 SHARING ANSWERING THE GENERAL BELL MANAGER/ASSISTANT FILTERING CALL PICK-UP HUNTING GROUPS CALLING AN INTERNAL CALLER ON HIS/HER PAGER ANSWERING A CALL ON YOUR PAGER CALLING A CALLER ON HIS/HER LOUDSPEAKER SENDING A WRITTEN MESSAGE TO AN INTERNAL CONTACT SEND A VOICE MESSAGE COPY SENDING A RECORDED MESSAGE TO A NUMBER OR A DISTRIBUTION LIST BROADCASTING A MESSAGE ON THE LOUDSPEAKERS OF A STATION GROUP KEEP IN TOUCH FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD) FORWARDING YOUR CALLS TO YOUR VOICE MESSAGE SERVICE WHEN YOU RETURN, CONSULT RECORDED MESSAGES FORWARDING CALLS TO YOUR PAGER FORWARDING YOUR CALLS FROM THE RECEIVING TERMINAL ('FOLLOW ME') APPLYING A SELECTIVE FORWARD CANCELLING ALL FORWARDS CANCELLING A SPECIFIC FORWARD FORWARDING CALLS DO NOT DISTURB LEAVING A RECORDED MESSAGE FOR INTERNAL CALLERS CONSULTING WRITTEN MESSAGES MANAGING YOUR CHARGES CHARGING YOUR CALLS DIRECTLY TO BUSINESS ACCOUNTS FINDING OUT THE COST OF AN OUTSIDE CALL MADE FOR AN INTERNAL USER FROM YOUR TERMINAL PROGRAMMING YOUR TELEPHONE INITIALIZING YOUR VOICE MAILBOX CUSTOMIZING YOUR VOICE GREETING MODIFY THE PASSWORD FOR YOUR PHONE SET MODIFY THE PASSWORD FOR YOUR VOICE MAILBOX ADJUSTING THE AUDIO FUNCTIONS ADJUSTING THE CONTRAST OF THE DISPLAY SELECTING THE WELCOME PAGE SELECTING LANGUAGE PROGRAM THE KEYS FOR THE PERSO PAGE PROGRAMMING DIRECT CALL KEYS (PROGRAMMED KEYS WITH LEDS AND F1/F2 KEYS) MODIFY THE PROGRAMMED KEY DELETE A PROGRAMMED KEY PROGRAMMING AN APPOINTMENT REMINDER IDENTIFY THE TERMINAL YOU ARE ON LOCK / UNLOCK YOUR TELEPHONE AL90332ENACed01 4 /49

5 8.16 INSTALL A USB ACCESSORY (HEADSET, HANDSFREE, LOUDSPEAKER) CALL THE ASSOCIATED SET FORWARD YOUR CALLS TO THE ASSOCIATED NUMBER MODIFY THE ASSOCIATED NUMBER THE TANDEM CONFIGURATION CREATE, MODIFY OR CONSULT YOUR INTERCOM LIST (MAX. 10 NUMBERS) CONFIGURE YOUR PHONE FOR TELEWORKING CONTACTING YOUR ADMINISTRATOR USE THE TELEPHONE IN SIP OR 'SAFE ' MODE MAKING A CALL MAKE A CALL USING THE PERSONAL PHONE BOOK REDIALING THE LAST NUMBER DIALED RECEIVING A CALL MAKING A SECOND CALL DURING A CONVERSATION ANSWERING A SECOND CALL DURING A CONVERSATION PLACING A CALL ON HOLD (HOLD) SWITCHING BETWEEN CALLS (BROKER CALL) TRANSFERRING A CALL THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CALLERS (CONFERENCE) MUTE, SO THAT YOUR CALLER CANNOT HEAR YOU ADJUST AUDIO VOLUME FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD) ADJUSTING THE AUDIO FUNCTIONS SELECTING LANGUAGE SENDING DTMF SIGNALS GUARANTEE AND CLAUSES SAFETY INSTRUCTIONS REGULATORY STATEMENTS The labels and icns presented in this dcument are nt cntractually binding and may be mdified withut prir warning. Cpyright ALE Internatinal AL90332ENACed01 5 /49

6 1 Getting t knw yur telephne DeskPhne LED Flashing blue: Arrival f a new call / Appintment alarm Mnchrme graphical screen with backlit (128x64 pixels) 6 dedicated functins keys Handset Navigatin Stable ft 3 preprgrammed keys with Led and paper icn: Alpha-numeric key, F1, F2 4 prgrammable keys with Led and paper label USB cnnectr fr headset Permanent feature keys: quick access t the phne's main features Ludspeaker Yur phne has 4 prgrammable keys with led and paper label. These keys are use t prgram a direct call. Yu can use the paper t describe the key. 1.2 Descriptin f the cnnectrs 10/100/1000 Gigabit Ethernet cnnectr (LAN). 10/100/1000 Gigabit Ethernet cnnectr (PC). DC pwer jack fr an external pwer adaptr. RJ9 cnnectr fr a crded handset. USB cnnectr fr headset. 8AL90332ENACed01 6 /49

7 1.3 Welcme screens Yu can access all f yur phne's features frm these screens. The default display has three pages that yu can access by selecting the crrespnding tab at the tp f the screen with the navigatin keys. The selected page is highlighted. Menu. Pers. Inf. Menu page: Cntains all features and applicatins, which are accessed by pressing the key crrespnding t the desired feature r applicatin. Frm this page it is pssible t adjust the ringer vlume, prgram the time f an appintment, lck the terminal, define the default page displayed and access telephne functins such as calling back ne f the last numbers r intercepting calls. Pers page: Cntains call line keys (allwing supervisin f calls) and prgrammable call keys. Inf page: Cntains infrmatin n the telephne and the status f its functins: name, telephne number, number f messages, activatin f transfer functin, appintment reminder, etc. Frward icn Press the key next t this icn allws yu t prgram r change the transfer functin. 1. Statinary white icn: N frwarding activated. 2. Rtating black icn: Frwarding activated. Press the key in frnt f the label t select the crrespnding feature. 1.4 Navigatin OK key: Use t validate yur chices and ptins while prgramming r cnfiguring. Use t validate an edited text. Use t switch ff/n the screen when the phne is in idle mde. Left-right navigatr: Use t mve frm ne page t anther and display infrmatin abut current calls (call in prgress, calls n hld, incming call). Use t navigate int a text bx. Up-dwn navigatr: Use t scrll thrugh the cntent f a page. Back/Exit/Backspace key: Use this key t g back t the previus step. Use this key t g back t the hmepage (lng press). Use this key t delete ne number r character at a time. 8AL90332ENACed01 7 /49

8 1.5 Changing r updating the paper label 2 Remving the paper label Lift the prtective cver at the ntch and slide it up t take it ut f its husing. Remve the apper label in the same way. Update r replace the paper label. 1 Inserting the phne label Insert the paper label frm the tp end, making sure it is placed crrectly behind the ntches. Put the prtective cver back in the same way. 1.6 Status icns Icns giving infrmatin abut sme specific cnfiguratins f the phne are displayed in the tp bar f the screen. Headset cnnected. Telephne lcked. Appintment prgrammed. 1.7 Call icns Icns giving infrmatin abut call status are displayed in the tabs f the cmmunicatin windw. Incming call icn. Call in prgress icn. Call in prgress icn with encrypted audi. Call hlding icn. 8AL90332ENACed01 8 /49

9 1.8 Features keys Mute and intercm key. During a call, press this key t stp yur cntact frm hearing yu. When idle, press this key t switch the phne t intercm mde. When yu receive a call, the phne hks ff autmatically and yu g straight int handsfree mde. This key lights up blue when activated. Turn dwn the vlume / Lwer the cntrast. Turn up the vlume / Increase the cntrast. Pressing this key answers an incming call in handsfree mde (the key is blue). When a call is in prgress, pressing this key switches frm handsfree mde t headset r handset mde. Messaging key t access varius mail services. This key flashes when yu have a new event (vic , text message r callback request) and stays lit until all events have been acknwledged r deleted. Access the call lg. The redial key is assciated with the ff hk key when the phne is in idle state. Last number redial (shrt press). Call back ne f the last 8 numbers dialed (lng press). The hands-free mde can be deactivated by the administratr. 1.9 Preprgrammed keys The 8018 DeskPhne uses 3 preprgrammed keys t access sme features. In this case, the icn f the feature is printed n the paper. Use the feature by pressing the crrespnding key. When activated, the LED crrespnding t the key remains lit up. Press the crrespnding key t deactivate it. 123<>abc Alpha-numerical keypad. Use this key t switch between alphabetic keybard and numeric keybard. Prgrammable keys (F1 and F2 keys). A service r a direct call can be assciated t these keys Alphabetic keypad Yur phne is equipped with alphanumeric keybard. Yu can switch between numeric keybard t dial number, and alphabetic keybard t enter text by pressing the crrespnding prgrammed key (usually the first prgrammed key). 123<>abc Switch the keybard t the alphabetic mde by selecting the assciated prgrammed key. When activated, the LED crrespnding t the key remains lit up. 8AL90332ENACed01 9 /49

10 Enter alphabetic characters. The number pad keys have letters that yu can display by successive presses. The number is the last character in the series. Sme special characters can be displayed by successively pressing the key: % $ / ~ & ( ) [ ] = # space - _ 1 +., ; : / \?! 0 Use navigatin keys t mve the cursr int the text. delete the last entered character. The alphabetic mde remains activated. 123<>abc Select the lit prgrammed key t return t the numeric mde Call management screen Incming call icn, Call in prgress, Call n hld, Incming call and cnversatin presentatin screen Sft keys: actins available depending n the call status Each tab crrespnds t a call, the status f which is symblized by its icn (in prgress, call n hld, arrival f new call). When a call is in prgress, use the left-right navigatr t lk at calls n hld r incming calls. All features are accessible while the call is displayed n the screen. Use the Up and Dwn arrws t mve up r dwn a page. These functins (transfer, cnference, etc.) are directly related t the status f the call cnsulted. Fr example, the transfer functin will nt be available between a call in prgress r a call n hld and an incming call. Used t switch frm a telephne screen t an applicatin screen. Fr example, it can be used while a call is in prgress t search a number, prgram an appintment reminder, etc. Press the key in frnt f the label t select the crrespnding feature. Calls can als be managed frm the Pers page. While the call is in prgress, press the Back/Exit key and display the Pers page. Calls in prgress r waiting calls are displayed n the different line keys. It is then pssible t cnverse with the caller f yur chice by pressing the key assciated t the caller. 8AL90332ENACed01 10 /49

11 2 Using yur telephne 2.1 Cnsulting the call lg At any time, yu can cnsult all answered and unanswered incming and utging calls. Press the sftkey assciated with the call lg feature. Cnsulting all calls All calls are displayed with an icn giving infrmatin n the type f call. Answered utging calls Answered incming calls Unanswered utging calls Unanswered incming calls Using the up and dwn navigatin key t scrll thrugh the lg. Display the cntact infrmatin by pressing the key in frnt f the name. Infrmatin such as the name, phne number, date and time are displayed n the screen. Yu can chse t call the cntact r clear the lg. Recall: Call back the cntact. Delete: Delete the entry. Delete all: Delete the entire lg Delete all call lgs: Use ne f the fllwing: Press the key assciated with the icn: Display the cntact infrmatin by pressing the key in frnt f the name. Delete all Press r select OK t cnfirm. All call lgs are deleted. 8AL90332ENACed01 11 /49

12 2.2 Making a call Use ne f the fllwing: Dial directly the number fr yur call. Lift the receiver Enter the destinatin number. Hands free Dial the destinatin number. Prgrammed line key. 123<>abc Search by name (access the search by name feature by selecting the alphabetic mde). Redialing frm the call lg. Redial last number T make an external call, dial the utside line access cde befre dialing yur cntact number. If the internal r utside number des nt reply: Annunce Bradcast a message n the ludspeaker f the free terminal. Call back Request callback t a busy terminal. Text mail Send a written message. Vice mail Leave a vice message. The hands-free mde can be deactivated by the administratr 2.3 Receiving a call Use ne f the fllwing: Lift the receiver. r : Hands free. Take call. Press the key assciated with the incming call. The hands-free mde can be deactivated by the administratr. 2.4 Using the telephne in 'Hands free' mde Terminal idle: Press and release Yu are in hands free mde. Terminate yur call. Call in prgress: During a cnversatin Press and release Yu are in hands free mde. During a cnversatin, yu can lift the receiver withut terminating the call. 8AL90332ENACed01 12 /49

13 T take the call back with the handset Use ne f the fllwing: Lift the receiver. Press and release The hands-free mde can be deactivated by the administratr. 2.5 Activating the ludspeaker during a cnversatin (handset lifted) - Ludspeaker. During a cnversatin. Activate ludspeaker The key lights up. Adjust vlume (9 levels). Deactivate ludspeaker The key is n lnger lit. Press and release the ludspeaker key t switch t hands free mde (light steady). 2.6 Calling yur caller by name (cmpany directry) 123<>abc Switch the keybard t the alphabetic mde by selecting the assciated prgrammed key. When activated, the LED crrespnding t the key remains lit up. Enter the name r initials r the surname and first name f yur caller. Select the type f search yu want (last name, last name and first name r initials) Display f all the callers meeting the search criteria. Use ne f the fllwing: Display the previus and next names. Select the name f the persn yu wish t call. Mdify the search. *Name must be entered in frmat name / space / first name. 2.7 Make calls via yur prgrammed call keys Access the 'Pers' page. Find the caller yu want t call frm the prgrammed call keys. Select the caller. 8AL90332ENACed01 13 /49

14 2.8 Redialing Redialing the last number dialed (redial) (shrt press) Last number redial. Call back ne f the last 8 numbers dialed (lng press). Select the number t redial frm the last 8 dialed number. : Press the key assciated with the trash icn t delete the list f callback requests (Press the key assciated with the trash icn). Other methd Reach the 'Menu' page. Redial list Select the number t redial frm the last 8 dialed number. 2.9 Call back an unanswered call Callback requests The message key flashes when yu have a callback request. Callback / xx Callbacks Select a name r a number. Recall If there is nly ne callback request, it is displayed directly. : Press the key assciated with the trash icn t delete the list f callback requests (Press the key assciated with the trash icn). Call back the last caller Reach the 'Menu' page. Events Last caller: Call back the last caller. List f unanswered calls Use ne f the fllwing: Unanswered call / xx Unanswered calls Reach the 'Menu' page. Events Select the type f call: Unanswered int call / xx Unanswered int calls Unanswered ext call / xx Unanswerd ext calls Select a name r a number. Recall T delete the selected item: Delete 8AL90332ENACed01 14 /49

15 Delete the list f unanswered calls Use ne f the fllwing: Unanswered call / xx Unanswered calls Reach the 'Menu' page. Events Select the type f call: Unanswered int call / xx Unanswered int calls Unanswered ext call / xx Unanswerd ext calls Use ne f the fllwing: Select an entry Delete all Press the key assciated with the trash icn (Press the key assciated with the trash icn) Requesting autmatic callback if internal number is busy Internal number busy. Call back Callback request acknwledged Receiving intercm calls Yu can answer a call withut lifting the receiver. When yu receive a call, yu are autmatically cnnected in hands-free mde. The identity f the caller is displayed n the screen. Yu are alerted by a special tne. T activate - Terminal idle: Crrespnding LED lights up. When yur caller hangs up, interphny mde remains active. T deactivate - Terminal idle: The crrespnding LED ges ut Sending DTMF signals During a cnversatin yu smetimes have t send DTMF signals, such as with a vice server, an autmated attendant r a remtely cnsulted answering machine. During a cnversatin. Use ne f the fllwing: Send DTMF Press the star key. Enter DTMF cde. The functin is autmatically cancelled when yu hang up. 8AL90332ENACed01 15 /49

16 2.13 Mute, s that yur caller cannt hear yu Yu can hear yur caller but he/she cannt hear yu: During a cnversatin. Disable micrphne The key lights up. Resume the cnversatin The key is n lnger lit. 8AL90332ENACed01 16 /49

17 3 During a cnversatin 3.1 Making a secnd call during a cnversatin During a cnversatin. New call The first call is n hld. Number f secnd caller. Other methds fr calling a secnd caller Dial directly the number fr yur call. Name f secnd caller. Select the 'Redial' functin. Prgrammed line key. T cancel yur secnd call and recver the first: Yu are in cnversatin with the secnd caller and the first ne is n hld. Use ne f the fllwing: Enquiry ff Hang up. Yu are n the line with yur first cntact. If yu make an errr, hang up: yur telephne will ring and yu will recver yur first call. 3.2 Answering a secnd call during a cnversatin This feature depends n yur system. During a cnversatin, anther persn is trying t call yu Name r n. f the caller displayed fr 3 secnds. Use ne f the fllwing methds t answer the displayed call (Multiline set). Press the key assciated with the incming call. Take call The first call is n hld. T return t yur first caller and end the cnversatin in prgress. The secnd call is ended. T return t the first cntact, use ne f the fllwing Press the key assciated with the incming call. Lift the receiver. 8AL90332ENACed01 17 /49

18 3.3 Switching between calls (Brker call) During a cnversatin, a secnd call is n hld. Press the key assciated with the call n hld Yu are in cnversatin with the secnd caller and the first ne is n hld. 3.4 Transferring a call T transfer yur call t anther number: During a cnversatin. Calling a secnd persn during a cnversatin The first call is n hld. Yu can transfer the call immediately r wait fr yur cntact t answer befre transferring the call. Transfer Transfer between tw utside calls is nt generally pssible (depends n cuntry cncerned and system cnfiguratin). 3.5 Three-way cnference with internal and/r external callers (cnference) During a cnversatin, a secnd call is n hld. Cnfer. Yu are in cnference mde. Cancel cnference and return t first caller (If cnference is active) End cnf. Hang up n all caller (If cnference is active) Hang up. After the cnference, t leave yur tw callers talking tgether: Transfer Hang up. 8AL90332ENACed01 18 /49

19 3.6 Talk simultaneusly t mre than 2 callers This feature depends n yur system. Yu are in a cnference call with 2 callers. T add anther caller t the cnference: Add Dial the number f yur caller (dial, directries, last numbers dialed...). Yur caller answers. Insert Yu are n the line with the additinal cntact. During a 3-way cnference, yu can add up t three additinal participants. 3.7 Placing a call n hld (hld) Exclusive hld: During a cnversatin, yu wish t place the call n hld and recver it later, n the same telephne. During a cnversatin. Use ne f the fllwing: Press the key assciated with the call in prgress icn. Put n hld Yur call is placed n hld. Recver the call n hld: Press the key assciated with the call n hld. Cmmn hld: T recver yur call n any telephne in yur system. During a cnversatin. Hld Yur call is placed n hld. Recver the call n hld frm any telephne: Press the key assciated with the call n hld. 3.8 Placing an utside call n hld (parking) Yu can place an utside call n hld and recver the call n anther telephne: During a cnversatin. Park the call A parking annuncement message is displayed n the screen f the parking destinatin set. 8AL90332ENACed01 19 /49

20 T recver the parked call: T autmatically take the parked call, pick up the handset f the parking destinatin set. Reach the 'Menu' page. Settings My services Cnsult Call pick up services Park/retrieve call If the parked call is nt recvered within a preset time (default value 1 min 30), it is transferred t the peratr. 3.9 Intrusin int an internal cnversatin Yur caller's line is busy. If the number is nt 'prtected' and if authrised, yu can intrude int the call: Intrusin Same key t exit (Intrusin). Prtectin against intrusin: Press prgrammed key (The prgrammed key has t be cnfigured by the system). Enter caller's number. Prtectin is cancelled when yu hang up Adjust audi vlume During a call, t adjust the vlume level f the ludspeaker r receiver: During a cnversatin. Adjust audi vlume Signal malicius calls This key lets yu signal a malicius call. If this call has an internal surce, it is signalled t the system by a special message. Yu receive a malicius call. Malicius 8AL90332ENACed01 20 /49

21 4 'Meet me' cnference The 'Meet me' functin is used t set up a cnference with a maximum f 29 persns (maximum value is cnfigured in OXE system, it can be 7, 15 r 29). 4.1 Initiate a 'Meet me' cnference In rder fr the participants t jin the cnference, yu must first decide n a meeting time fr the cnference and send them the access cde. Enter the 'Meet me' cnference prefix. it is defined by the administratr during system cnfiguratin. If necessary yu may need t cntact yur administratr. Enter the cnference access cde. The cnference is set-up. Participants must enter this access cde t jin the cnference call. Send the cnference call access cde t the participants. In case f netwrk cnnected OXE systems, t initiate a 'Meet me cnference with a distant OXE system, yu have t enter a phne number f distant OXE system after prefix, t lcate the cnference. Fr mre infrmatin, cntact yu administratr. 4.2 Jin a 'Meet me' cnference Once set-up by the cnference initiatr, ther participants can jin the 'Meet me' cnference. Enter the jining cde fr the 'Meet me' cnference. This cde is defined by the administratr during system cnfiguratin. If necessary yu may need t cntact yur administratr. Enter the cnference access cde. Cnference access cde: 'x' digits cde defined by the cnference master and cmmunicated t the participants s that they can jin the cnference. Yu are in cnference mde. An audible beep sunds when a participant jins the cnference. Yu cannt jin a cnference if there are already the maximum number f participants. If yu cannt directly reach the cnference, yu have t call first an internal user r an autmatic peratr. This ne dials the call number fr jining the 'Meet-me ' cnference and then transfers yur call (10 secnds). 8AL90332ENACed01 21 /49

22 5 Sharing 5.1 Answering the general bell When the peratr is absent, utside calls t the peratr are indicated by a general bell. T answer: Reach the 'Menu' page. Settings My services Cnsult Call pick up services Night service call pick up 5.2 Manager/Assistant filtering System cnfiguratin allws 'Manager/Assistant' grups t be frmed, s that the manager's calls can be directed t ne r mre assistants. The prgrammed key has t be cnfigured by the system. Frm the manager r assistant telephne: Press prgrammed key Incming calls are filtered by a chsen persn (assistant, etc.). Same key t cancel. Filtering is indicated n the manager's telephne by the icn crrespnding t the 'screening' prgrammed key. 5.3 Call pick-up Yu hear a telephne ringing in an ffice where n-ne can answer. If authrised, yu can answer the call n yur wn telephne. If the telephne ringing is in yur wn pick-up grup: Reach the 'Menu' page. Settings My services Cnsult Call pick up services Grup call pick up If the telephne ringing is nt in yur pick-up grup: Reach the 'Menu' page. Settings My services Cnsult Call pick up services Individual call pick up Number f telephne ringing. The system can be cnfigured t prevent call pick-up n certain telephnes. 8AL90332ENACed01 22 /49

23 5.4 Hunting grups Hunting grup call: Certain numbers can frm a hunting grup and can be called by dialling the grup number. Temprary exit frm yur hunting grup: Reach the 'Menu' page. Settings My services Cnsult Additinal services Leave hunting grup Enter yur grup number. Return int yur grup: Reach the 'Menu' page. Settings My services Cnsult Additinal services G int hunting grup Enter yur grup number. Belnging t a grup des nt affect the management f direct calls. A specific telephne within a grup can always be called by using its wn number. 5.5 Calling an internal caller n his/her pager The number called des nt answer and yu knw that the persn called has a pager: Dial the destinatin number. Paging Dial the destinatin number Paging in prgress is displayed. Yur caller can answer frm any telephne in the system. 5.6 Answering a call n yur pager A call n yur pager can be answered frm any telephne within the system. Yur pager beeps. Reach the 'Menu' page. Settings My services Cnsult Paging Paging services Yur extensin number. 8AL90332ENACed01 23 /49

24 5.7 Calling a caller n his/her ludspeaker Yur internal caller des nt answer. If authrised, yu can remtely activate yur caller's phne: Yur caller des nt reply. Annunce Yu are cnnected t the ludspeaker n yur caller's phne (if he/she has the hands free functin). 5.8 Sending a written message t an internal cntact 123<>abc Use the alpha-numeric keybard key t switch between the numeric and alphabetic keybard. Text mail /new text message /new text messages Send Use ne f the fllwing: Enter the number f the terminal t receive the message. 123<>abc Enter the first letters f the name. Chse the type f message. Sending predefined message Predefined msg Select a predefined message. Apply Sending a message t cmplete T cmplete Select a predefined message t cmplete. 123<>abc Cmplete yur message. Apply Sending a new message Msg t create 123<>abc Write yur message. Apply Sending the previus message Previus msg Apply 8AL90332ENACed01 24 /49

25 5.9 Send a vice message cpy Vice mail / new vice message / new vice messages Enter yur persnal cde Display number f new and ld messages. Cnsult Frward msg Number t be called /caller's name (Spell name / ). Send Send message. Exit End f bradcast Sending a recrded message t a number r a distributin list Vice mail / new vice message / new vice messages Enter yur persnal cde Display number f new and ld messages. Send Recrd yur message. Exit End f recrding. Number t be called /caller's name (Spell name / ). Send Send message. Exit End f bradcast Bradcasting a message n the ludspeakers f a statin grup A message nt requiring an answer can be bradcasted n the ludspeakers within yur bradcast grup: Off hk. Number f bradcast grup Speak, yu have 20 secnds. Hang up. The message will nly be bradcast n terminals nt in use and which have a ludspeaker. 8AL90332ENACed01 25 /49

26 6 Keep in tuch 6.1 Frwarding calls t anther number (immediate frward) The number can be yur hme, mbile, vice mailbx r an internal extensin (peratr, etc.). Press the key assciated t the frward icn. Imm fwd Number t be called Frward is acknwledged. Yu can make calls, but nly the destinatin number can call yu. If the assciated number is defined, yu can directly select it as the frwarding destinatin. 6.2 Frwarding yur calls t yur vice message service Press the key assciated t the frward icn. Imm fwd t VM Frward is acknwledged. 6.3 When yu return, cnsult recrded messages Yu are ntified f a new event when the message key is flashing. new vice message / new vice messages Enter yur persnal cde Display name f sender, with date, time and ranking f message. Cnsult Listen t message. When yu have listened t the message, d ne f the fllwing. Replay Replay message. Erase Erase message. Call back Call back sender f message. Save Archive the message. / Exit Terminate cnsultatin. 8AL90332ENACed01 26 /49

27 6.4 Frwarding calls t yur pager Callers will thus be able t cntact yu while yu are mving arund the cmpany: Press prgrammed key (The prgrammed key has t be cnfigured by the system) Frward is acknwledged. 6.5 Frwarding yur calls frm the receiving terminal ('Fllw me') Yu wish t receive yur calls in yur present lcatin: Use the 'Fllw me' functin. Press the key assciated t the frward icn Other fwd Remte immed frward Enter the destinatin number. Enter the phne number t frward. Frward is acknwledged. If yu have a key prgrammed with this feature, yu can access the feature directly. If the assciated number is defined, yu can directly select it as the frwarding destinatin. 6.6 Applying a selective frward Yu can frward yur primary number and yur secndary number r numbers t different sets. Reach the 'Menu' page. Settings My services Cnsult Frward services Select the number t frward Principal line selectin Secnd line selectin Number receiving frward. 6.7 Cancelling all frwards Press the key assciated t the frward icn. Deactivate Deactivate frward T cancel all frwards, yu can prgramme anther type f frward t. 6.8 Cancelling a specific frward Prgrammed key crrespnding t type f frward (grup r selective). 8AL90332ENACed01 27 /49

28 6.9 Frwarding calls Callers will thus be able t cntact yu while yu are mving arund the cmpany: Use ne f the fllwing: Press the key assciated t the frward icn Reach the 'Menu' page Frward Other fwd Select the frward type t prgram. Frward n busy Frward n n reply Frward n busy/n reply Number receiving frward Diversin is acknwledged. If yu have a key prgrammed with this feature, yu can access the feature directly. If the assciated number is defined, yu can directly select it as the frwarding destinatin D nt disturb Yu can make yur terminal temprarily unavailable fr all calls. Press the key assciated t the frward icn Nt disturb Enter cde t activate the feature. Apply Frward is acknwledged. Callers wishing t cntact yu will see the 'D Nt Disturb' message displayed n their sets when they try t call. T deactivate the D nt disturb feature, fllw the same prcedure Leaving a recrded message fr internal callers Yu can leave a message n yur terminal which will be displayed n the screen f the terminal calling yu. 123<>abc Use the alpha-numeric keybard key t switch between the numeric and alphabetic keybard. Text mail /new text message /new text messages Fwd t text Chse the type f message. 8AL90332ENACed01 28 /49

29 Sending predefined message Predefined msg Select a predefined message. Apply Sending a message t cmplete T cmplete Select a predefined message t cmplete. 123<>abc Cmplete yur message. Apply Sending a new message Msg t create 123<>abc Write yur message. Apply T deactivate the frward t text feature: Text mail /new text message /new text messages Deact fwd text The text message is displayed. Deactivate 6.12 Cnsulting written messages The light indicates that messages have been received. Number f messages received. new text message /new text messages Read message Display name f sender, with date, time and ranking f message. Use ne f the fllwing: Recall Call back sender f message. Save message Recrd message. Next message Next message. Text answer Answer with a text message. Terminate cnsultatin. 8AL90332ENACed01 29 /49

30 7 Managing yur charges 7.1 Charging yur calls directly t business accunts Yu can charge the cst f yur utside calls t business accunt numbers. Reach the 'Menu' page. Settings My services Cnsult Additinal services Business accunt cde Number f business accunt. Number required. 7.2 Finding ut the cst f an utside call made fr an internal user frm yur terminal Reach the 'Menu' page. Settings My services Cnsult Cnsultatin & callbacks Charging infrmatins 8AL90332ENACed01 30 /49

31 8 Prgramming yur telephne 8.1 Initializing yur vice mailbx Light flashes. Enter yur persnal cde then recrd yur name accrding t vice guide instructins. Yur persnal cde is used t access yur vice mailbx and t lck yur telephne. A weak persnal cde will be rejected by the system: Identical 4 digits (0000, 1111,). A simple sequence f 4 digits (0123, 1234,). Make sure yu chse a strng passwrd with at least 4 digits.the list f weak passwrds prvided des nt cntain all the pssibilities. 8.2 Custmizing yur vice greeting Yu can replace the greeting message by a persnal message. Vice mail / new vice message / new vice messages Enter yur persnal cde. Pers ptins Greeting msg Pers greeting Recrd message. End End f recrding. Use ne f the fllwing: Accept Apply. Restart Re-recrd a message. Replay Replay message. T return t the default message. Nrmal prmpt 8.3 Mdify the passwrd fr yur phne set Reach the 'Menu' page. Settings Phne Passwrd Old cde (4 digits). Apply New cde (4 digits). Apply Enter new passwrd again t cnfirm. Apply This cde acts as a passwrd cntrlling access t prgramming functins and the user 'Set Lcking ' functin (cde by default: 0000). A weak persnal cde will be rejected by the system: Identical 4 digits (0000, 1111,). A simple sequence f 4 digits (0123, 1234,). Make sure yu chse a strng passwrd with at least 4 digits. The list f weak passwrds prvided des nt cntain all the pssibilities. 8AL90332ENACed01 31 /49

32 8.4 Mdify the passwrd fr yur vice mailbx Vice mail / new vice message / new vice messages Enter yur persnal cde. Pers ptins Admin ptins Passwrd My passwrd New cde (4 digits). Apply As lng as yur vice mailbx has nt been initialized, persnal cde is A weak persnal cde will be rejected by the system: Identical 4 digits (0000, 1111,). A simple sequence f 4 digits (0123, 1234,). Make sure yu chse a strng passwrd with at least 4 digits. The list f weak passwrds prvided des nt cntain all the pssibilities. 8.5 Adjusting the audi functins Reach the 'Menu' page. Settings Phne Ringing Enter yur passwrd (if required) and apply. Chse the tune Select the type f call t which the ringing is t be assciated. Internal call External call Select the meldy f yur chice (16 tunes). End. T adjust ther audi features. Adjusting the ringer vlume Vlume End. Select the vlume yu want: (12 levels). T adjust ther audi features. Activate/deactivate silent mde Mre Silent mde T activate. Silent mde T deactivate. End. T adjust ther audi features. 8AL90332ENACed01 32 /49

33 Activate/deactivate meeting mde (prgressive ringing) Mre Prgressive ringing T activate. Prgressive ringing T deactivate. End. T adjust ther audi features. Activate/deactivate discreet ring mde Mre 1 beep befre ringing / 3 beep befre ringing T activate. 1 beep befre ringing / 3 beep befre ringing T deactivate. End. T adjust ther audi features. Adjust ringer vlume while a call arrives Yur telephne rings. Adjusting the ringer vlume. 8.6 Adjusting the cntrast f the display Reach the 'Menu' page. Settings Phne Cntrast Decrease r increase the cntrast f the display. 8.7 Selecting the welcme page This functin is used t chse the page displayed by default n the telephne. Reach the 'Menu' page. Settings Phne Hmepage Enter yur passwrd (if required) and apply. Select the default page (menu, pers, inf, Last page visited). 8.8 Selecting language Reach the 'Menu' page. Settings Phne Language Enter yur passwrd (if required) and apply. Select the language f yur chice. 8AL90332ENACed01 33 /49

34 8.9 Prgram the keys fr the Pers page 123<>abc Use the alpha-numeric keybard key t switch between the numeric and alphabetic keybard. Yu can prgram the 'Pers' page keys fr call numbers and functins. Access the Pers page using the navigatr. Press the key yu want t prgram. Enter yur passwrd (if required) and apply. T prgram a number Speed dial Enter the number. Apply 123<>abc Enter the name f the key. Apply T prgram a functin Services Fllw infrmatin displayed n the screen Prgramming direct call keys (prgrammed keys with LEDs and F1/F2 keys) The phne has fur prgrammed keys with LEDs and a phne label, and tw F1/F2 keys. Press a prgrammable key if the key is nt prgrammed yet. Enter yur passwrd (if required) and apply. T prgram a number Speed dial Enter the number. Apply 123<>abc Enter the name f the key. Apply T prgram a functin Services Fllw infrmatin displayed n the screen. Write name f the key n the phne label Mdify the prgrammed key Reach the 'Menu' page. Settings Phne Key prgram Enter yur passwrd (if required) and apply. 8AL90332ENACed01 34 /49

35 Mdify a prgrammed direct call keys (prgrammed keys with Leds and F1/F2 keys) Select the prgrammed key t mdify. Mdify Speed dial Services Mdify a prgrammed key n pers page Prg pers page Access the 'pers ' page if necessary. Select the prgrammed key t mdify. Mdify Speed dial Services 8.12 Delete a prgrammed key Reach the 'Menu' page. Settings Phne Key prgram Enter yur passwrd (if required) and apply. Delete a prgrammed direct call keys (prgrammed keys with Leds and F1/F2 keys) Select the key t delete. Delete Delete a prgrammed key n pers page Prg pers page Access the 'pers ' page if necessary. Select the key t delete. Delete 8.13 Prgramming an appintment reminder Yu can define the time f a temprary reminder (ne in 24 hurs). Reach the 'Menu' page. Appint Enter time f appintment. Enter the number f the phne that will be alerted at the prgrammed time. The 'Appintment prgrammed' icn is displayed n the welcme page f the phne that will be alerted. At the prgrammed time, yur phne rings: / If yur calls are frwarded t anther terminal, the frward is nt applied t the reminder call. The 'Appintment prgrammed' icn is displayed n the welcme page f the phne that will be alerted. T cancel yur reminder request: Reach the 'Menu' page. Appint Delete The 'Appintment prgrammed' icn disappears frm the welcme page. 8AL90332ENACed01 35 /49

36 8.14 Identify the terminal yu are n The number f yur telephne is displayed n the 'Inf' page Lck / unlck yur telephne This icn indicates that the phne is lcked. Reach the 'Menu' page. Lck Enter yur passwrd Yur telephne is lcked/unlcked Install a USB accessry (Headset, Handsfree, Ludspeaker) Cnnect the accessry t the USB cnnectr. When yu plug the accessry in the USB prt, the USB accessry is autmatically detected. If necessary, yu can als select the accessry type in the audi settings: Reach the 'Menu' page. Settings Phne USB Enter yur passwrd (if required) and apply. Select the type f device cnnected t the USB. Headset External hands-free External ludspeaker 8.17 Call the assciated set The number f anther set can be assciated with yur set number (See Mdify the assciated number). T call it: Reach the 'Menu' page. Settings My services Cnsult Assciate services Call assciate Start the call. 8AL90332ENACed01 36 /49

37 8.18 Frward yur calls t the assciated number If yu have previusly defined an assciated number, yu can frward yur calls t this number. Reach the 'Menu' page. Settings My services Cnsult Assciate services Use ne f the fllwing: Overflw t assciate Fr frwarding when yu d nt answer. Overflw if busy Fr immediate frwarding when yur line is busy. Overflw if busy/n rep Fr frwarding if yu d nt answer r if yu are busy. Deact vflw t assc T cancel the frwarding t assciate functin. Apply : Yu can als use the frwarding service t frward yur calls t the defined assciated number Mdify the assciated number The assciated number can be a phne set number, the vice mail number r the pager number. Reach the 'Menu' page. Settings My services Assciate Enter yur passwrd. Apply Mdify Use ne f the fllwing: Enter the new assciated number. Speed dial Select the number f yur chice Acceptance f the prgramming is displayed The Tandem cnfiguratin This cnfiguratin lets yu grup tw sets under a single call number. Yur set is then the main set and the secnd set, usually a DECT set, is the secndary set. Each set has its wn directry number, but the tandem number is that f the main set. When yu receive a call, the tw sets ring simultaneusly. When ne f the sets answers, the ther set stps ringing. When all the lines f the main set are busy, the secndary (DECT) set des nt ring. The secndary set can still be called by its wn number, but in this case, the tandem functin will n lnger be taken int accunt. Mst f the functins are cmmn t the tw sets, fr example: frwarding, meet-me reminder, the varius messages, etc., while thers are specific t each set, fr example: individual directry, last number redial, ut f service, set padlck, etc. Fr mre infrmatin regarding this cnfiguratin, cntact the persn in charge f yur installatin. 8AL90332ENACed01 37 /49

38 8.21 Create, mdify r cnsult yur intercm list (max. 10 numbers) Reach the 'Menu' page. Settings My services Interphny Enter yur passwrd. Select an entry. Fllw the n-screen instructins Cnfigure yur phne fr telewrking Yur IP phne is cmpatible with telewrking (VPN) via a secure cnnectin (encrypted). In this mde, all features available at yur ffice will be ready fr use remtely. If the telephne system f yur enterprise is cnfigured t accept remte wrkers (system and infrastructure), yu have t cnfigure yur deskphne t be ready fr telewrking. Yur installer has t give yu all infrmatin t cnfigure yur deskphne. Yu have t: Enable VPN. Enter the remte VPN server infrmatin. Enter the TFTP server infrmatin (ptinal). Enter authenticatin. Setup the VPN start preferences First cnnectin as telewrking When yu cnnect yur deskphne fr the first time remtely, yu are prmpted t set a PIN cde. The PIN cde is requested when yu enter in the VPN cnfiguratin (submenus) r when yu bt yur deskphne (depending n the VPN cnfiguratin). The PIN cde is retained during the sessin s that yu can access the VPN cnfiguratin withut having t re-enter yur PIN cde until yu exit the VPN cnfiguratin. Befre cnfiguring yur phne fr telewrking, check if yu have all the infrmatin frm yur administratr. T cnfigure yur deskphne: Cnnect yur deskphne t the netwrk (and plug in the pwer jack if yu are using an external pwer adapter). When the deskphne displays the 'Step 2' during the bt, repeatedly press the '*' and '#' keys in successin until a menu is displayed. VPN (Scrll dwn the menu). VPN Cnfig Enter the new PIN Cde. Validate. 123<>abc: Switch the keybard t the alphabetic mde when yu have t enter text. Enable VPN: yu have t activate this ptin t use yur deskphne fr telewrking. Server: enter the address f the VPN server. PSK: enter the pre-shared key t establish a secure cnnectin with the VPN server. The PSK can be unique fr all remte wrkers n a same installatin r can be specific t each remte wrker. In the first case, the VPN authenticatin has t be enabled. 8AL90332ENACed01 38 /49

39 VPN Tftp Use TFTP servers, tftp1, tftp2,prt: if the TFTP servers are required, activate this ptin and enter the addresses and prt f the TFTP servers. VPN Auth Use Authentificatin, User, Pass: activate this ptin if a lgn t the VPN server (username and passwrd) is required. The VPN authenticatin can be disabled in case a specific PSK is used fr each remte wrker. VPN Pincd Request Pin n Bt: if this ptin is activated, the PIN cde is required when yu bt yur deskphne. We recmmend yu activate this ptin. Select this icn t return t the main menu. Select this icn t save parameters. The VPN cnfiguratin is saved and the main menu is displayed. select this icn t exit the cnfiguratin menu. The deskphne restarts. Enter the PIN cde if yu have selected the ptin (Request Pin n Bt). Validate. Yur deskphne is ready fr telewrking. If yu leave the PIN cde request menu when the phne is starting, the phne will start withut VPN activated Change the cnfiguratin Yu have t change a parameter f the VPN cnfiguratin. Restart the deskphne (unplug and plug in the pwer jack if yu are using an external pwer adapter r the Ethernet cnnectr LAN). When the deskphne displays the 'Step 2' during the bt, repeatedly press the '*' and '#' keys in successin until a menu is displayed. VPN (Scrll dwn the menu). Select a submenu t change the cnfiguratin (VPN Cnfig, VPN Tftp, VPN Auth, VPN Pincd). Enter yur PIN cde (if an administratr passwrd is defined by the system, yu can use it t access t the VPN cnfiguratin by selecting: Use Passwrd). Validate. Change parameters (123<>abc: Switch the keybard t the alphabetic mde when yu have t enter text). Select this icn t save parameters. The VPN cnfiguratin is saved and the main menu is displayed. select this icn t exit the cnfiguratin menu. The deskphne restarts. Enter the PIN cde if yu have selected the ptin (Request Pin n Bt). Validate. Yur deskphne is ready fr telewrking. 8AL90332ENACed01 39 /49

40 PIN cde The PIN cde is cmpsed f 4 digits. Yu can access the VPN cnfiguratin by entering the PIN cde r the administratr passwrd if defined by the system. Depending n the VPN cnfiguratin, the PIN cde is requested when yu bt yur deskphne. We recmmend yu enable this ptin fr security reasns and if yu need yur phne in remte and in business place (See Recnnect yur deskphne in yur business place). If the PIN cde is incrrect 5 times in successin, the PIN cde and VPN parameters will be erased. If n administratr passwrd is defined by the system, the PIN cde is required t access VPN cnfiguratin Reset yur PIN cde Restart the deskphne (unplug and plug in the pwer jack if yu are using an external pwer adapter r the Ethernet cnnectr LAN). When the deskphne displays the 'Step 2' during the bt, repeatedly press the '*' and '#' keys in successin until a menu is displayed. VPN (Scrll dwn the menu). VPN Pincd Enter yur PIN cde. Validate. Set new Pincde: enter the new PIN Cde. Select this icn t save parameters. The VPN cnfiguratin is saved and the main menu is displayed. select this icn t exit the cnfiguratin menu. The deskphne restarts. Enter the PIN cde if yu have selected the ptin (Request Pin n Bt) Recnnect yur deskphne in yur business place Yu phne is already cnfigured fr telewrking. Cnnect yur deskphne t the netwrk (and plug in the pwer jack if yu are using an external pwer adapter). If the ptin t enter PIN cde when yu bt yur deskphne is enabled in the VPN cnfiguratin (Request Pin n Bt): The PIN cde is requested. Select this icn t g back. The phne restarts in nrmal mde. The VPN is temprary disabled until the next rebt. If the ptin is nt enabled: When the deskphne displays the 'Step 2' during the bt, repeatedly press the '*' and '#' keys in successin until a menu is displayed. VPN VPN Cnfig Enter yur PIN cde. Validate. Enable VPN: Disable the telewrker. Select this icn t save parameters. The VPN cnfiguratin is saved and the main menu is displayed. select this icn t exit the cnfiguratin menu. The phne restarts in nrmal mde. 8AL90332ENACed01 40 /49

41 Recnnect yur deskphne in remte place Yur phne is already cnfigured fr telewrking but it was cnnected in yur place f business. Yu need t recnnect it in a remte place. Cnnect yur deskphne t the netwrk (and plug in the pwer jack if yu are using an external pwer adapter). If the ptin t enter PIN cde when yu bt yur deskphne is enabled in the VPN cnfiguratin (Request Pin n Bt): The PIN cde is requested. Enter PIN cde. Validate. The phne starts as telewrker. If the ptin is nt enabled (Request Pin n Bt). When the deskphne displays the 'Step 2' during the bt, repeatedly press the '*' and '#' keys in successin until a menu is displayed. VPN VPN Cnfig Enter yur PIN cde. Validate. Enable VPN: Enable the telewrker. Select this icn t save parameters. The VPN cnfiguratin is saved and the main menu is displayed. select this icn t exit the cnfiguratin menu. The phne starts as telewrker Cntacting yur administratr If necessary yu may need t cntact yur administratr. Befre cntacting yur administratr make sure yu have infrmatin such as yur phne's part number and sftware versin t hand. The part number The phne's part number is lcated under the ft f the phne. Sftware versin The sftware versin can be viewed n the phne by fllwing this path: Settings Optins Versin 8AL90332ENACed01 41 /49

42 9 Use the telephne in SIP r 'Safe ' mde Yur telephne is cmpliant with the SIP standard and can be used in simplified mde in a SIP envirnment. Accrding t the cnfiguratin the telephne system f yur cmpany, yur phne set can autmatically switch t 'safe ' mde in case f lss f cnnectin with the system, in rder t ensure cntinuity f service. Then, yur telephne is running in SIP mde until the cnnectin with the telephne system f yur cmpany is re-established. In SIP mde, each telephne is identified by a character string called the URI. Within yur cmpany, the URI f yur caller is usually the caller's telephne number. Fr mre infrmatin, cntact yur installer r administratr. The SIP mde is nly available fr 8 Series. Pre-prgrammed functin keys are disabled in SIP mde. 9.1 Making a call Take the line Use ne f the fllwing: Lift the receiver Enter the destinatin number. Hands free Dial the destinatin number. Line key Dial the destinatin number. Yu hear a tne Call by dialing internal number f yur caller Use ne f the fllwing: Dial directly the number fr yur call. Take the line Dial the destinatin number Call Call using yur caller's URI Take the line. Dial by URI 123<>abc Enter yur caller's URI. / Call In SIP mde, each telephne is identified by a character string called the URI. Within yur cmpany, the URI f yur caller is usually the caller's telephne number. 9.2 Make a call using the persnal phne bk Use ne f the fllwing: Directry Take the line Frm directry Select yur caller frm the list. Call 8AL90332ENACed01 42 /49

43 9.3 Redialing the last number dialed Redial key (shrt press) Last number redial. 9.4 Receiving a call Stp the ringer Use ne f the fllwing: Press this key nce. Silence Reject the call displayed Use ne f the fllwing: Press this key twice. Reject call Answer the call Use ne f the fllwing: Lift the receiver. Hands free. Take call Select the 'incming call' icn. Line key. 9.5 Making a secnd call during a cnversatin During a cnversatin. Use ne f the fllwing: New call The first call is n hld. Free line key. Use ne f the fllwing: Number f secnd caller. Dial by URI Call using yur caller's URI. Frm directry Call frm yur persnal directry. Redialing the last number dialed. In SIP mde, each telephne is identified by a character string called the URI. Within yur cmpany, the URI f yur caller is usually the caller's telephne number. 8AL90332ENACed01 43 /49

44 9.5.1 T cancel yur secnd call and recver the first: Yu are in cnversatin with the secnd caller and the first ne is n hld. Use ne f the fllwing: Enquiry ff Hang up Use ne f the fllwing: Line key with light flashing Retrieve Yu are n the line with yur first cntact 9.6 Answering a secnd call during a cnversatin During a cnversatin, anther persn is trying t call yu Name r n. f the caller displayed fr 3 secnds. Use ne f the fllwing methds t answer the displayed call. Line key fr which icn is flashing. Line key with light flashing. Take call The first call is n hld. T return t yur first caller and end the cnversatin in prgress Use ne f the fllwing: Enquiry ff Hang up. Use ne f the fllwing: Line key with light flashing. Retrieve Yu are n the line with yur first cntact 9.7 Placing a call n hld (hld) During a cnversatin, yu wish t place the call n hld and recver it later, n the same telephne. During a cnversatin. Put n hld Yur call is placed n hld. Recver the call n hld: Use ne f the fllwing: Line key with light flashing. Retrieve Line key fr which icn is flashing. 8AL90332ENACed01 44 /49

45 9.8 Switching between calls (Brker call) During a cnversatin, a secnd call is n hld. Select the cntact n hld Yu are in cnversatin with the secnd caller and the first ne is n hld. 9.9 Transferring a call Yu are in cmmunicatin with a first caller. Calling a secnd persn during a cnversatin The first call is n hld. Transfer t The tw callers are cnnected. Yu are in cmmunicatin with tw callers. Transfer The tw callers are cnnected. Yu are in cmmunicatin with a first caller. A secnd caller is n hld. Yu want t transfer the nging call t a 3rd caller. Transfer t 3rd Call the recipient f the transfer. Transfer t The tw callers are cnnected. Recver the call n hld: Use ne f the fllwing: Line key with light flashing. Retrieve Line key fr which icn is flashing Three-way cnference with internal and/r external callers (cnference) During a cnversatin, a secnd call is n hld. Cnference Yu are in cnference mde Hang up n all caller (If cnference is active) Use ne f the fllwing: Hang up. End f cnference After the cnference, t leave yur tw callers talking tgether: Transfer Hang up. 8AL90332ENACed01 45 /49

46 9.11 Mute, s that yur caller cannt hear yu Yu can hear yur caller but he/she cannt hear yu: During a cnversatin. Disable micrphne The key lights up. Resume the cnversatin The key is n lnger lit Adjust audi vlume During a call, t adjust the vlume level f the ludspeaker r receiver: During a cnversatin. Adjust audi vlume Frwarding calls t anther number (immediate frward) The number can be yur hme, mbile, vice mailbx r an internal extensin (peratr, etc.). Frward Display the frwarding status f yur set. Immediate fwd Call the recipient f the frwarding. Save Validate the frwarding. Yu can make calls, but nly the destinatin number can call yu Mdify the frwarding Frward Display the frwarding status f yur set. Immediate fwd Call the recipient f the frwarding. Save Validate the frwarding Cancel the frwarding Frward Display the frwarding status f yur set. Deactivate 9.14 Adjusting the audi functins Reach the 'Menu' page. Settings Phne Ringing Chse the tune Meldy Select the meldy f yur chice (16 tunes). End. / T adjust ther audi features. 8AL90332ENACed01 46 /49

47 Adjusting the ringer vlume Level End. Select the vlume yu want: (12 levels). / T adjust ther audi features Activate/deactivate silent mde - Activate/deactivate meeting mde (prgressive ringing) Mre ptins Nrmal ringing Silent mde Prgressive ringing End. / T adjust ther audi features Activate/deactivate discreet ring mde Beep One beep befre ringing Three beeps befre ringing Ring withut beep End. / T adjust ther audi features Adjust ringer vlume while a call arrives Yur telephne rings. Adjusting the ringer vlume Selecting language Reach the 'Menu' page. Settings Phne Language Select the language f yur chice Sending DTMF signals During a cnversatin yu smetimes have t send DTMF signals, such as with a vice server, an autmated attendant r a remtely cnsulted answering machine. By default during a cmmunicatin, yur telephne in SIP mde is cnfigured t send cdes in vice frequency: enter these cdes directly using the keys n yur telephne. Fr mre infrmatin regarding this cnfiguratin, cntact the persn in charge f yur installatin. 8AL90332ENACed01 47 /49

48 10 Guarantee and clauses 10.1 Safety Instructins Changes r mdificatins t the equipment nt expressly apprved by the party respnsible fr cmpliance culd vid the user's authrity t perate the equipment. Magnets culd affect the functining f pacemakers and implanted heart defibrillatrs. Keep a safe distance between yur pacemaker r implant defibrillatr and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least. T limit the risk f interference, peple with pacemakers must keep the wireless telephne away frm their equipment (minimum distance f 15 cm/6 inches). It is recmmended t fllw the standard acceptance prcedures befre using this equipment in human safety critical areas (hspitals...). The handset includes magnetic elements that may attract sharp metallic bjects. T prevent injury, befre each use ensure sharp metallic bjects are nt stuck t the earpiece and micrphne. Avid using phnes (ther than crdless type) during an electrical strm. There may be a remte risk f electric shck frm lightning. D nt use the device in envirnments where there is a danger f explsin. D nt plug this phne int an Integrated Services Digital Netwrk (ISDN) cnnectin r int a regular Public Switched Telephne Netwrk (PSTN) cnnectin. This can result in severe damage t the phne. Never allw yur telephne t cme int cntact with water. T clean yur telephne, use a sft damp clth. Never use slvents (trichlrethylene, acetne, etc.) which may damage the plastic parts f yur telephne. D nt use aersl cleaners. This prduct is intended t be supplied, either via the Ethernet (LAN) prt, r via the DC-in by a Certified Direct Plug-In Pwer Unit apprved as 'LPS' (Limited Pwer Surce) against CSA/UL/IEC and rated 48V dc, minimum 0.27A. Allwed pwer supplies: WA-13B48R Asian Pwer Devices Inc. If yu are cnnected t a POE cnnectin d nt use an external Pwer Supply. The cver f the phne screen is made f glass. This glass culd break if the phne is drpped r it receives a significant blw. If the glass chips r cracks, stp using the phne and d nt tuch the brken glass as this culd cause injury t yu. Glass cracked due t misuse r abuse is nt cvered under the warranty. 8AL90332ENACed01 48 /49

49 10.2 Regulatry Statements EUROPE this equipment is in cmpliance with the essential requirements f fllwing directives: Ecdesign Directive 2009/125/EC (ErP). Directive 2011/65/UE (ROHS). Electrmagnetic Cmpatibility Directive (EMC) 2014/30/EU. Lw Vltage Directive (LVD) 2014/35/EU. Declaratin f Cnfrmity may be btained frm: ALE Internatinal 32 avenue Kléber Clmbes, France ebg_glbal_supprtcenter@al-enterprise.cm USA and Canada Operatin is subject t the fllwing tw cnditins: (1) this device may nt cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired peratin. This equipment has been tested and fund t cmply with the limits fr a class B digital device, pursuant t Part 15 f the FCC Rules. These limits are designed t prvide reasnable prtectin against harmful interference in a residential installatin. This equipment generates, uses and can radiate radi frequency energy and, if nt installed and used in accrdance wit the instructins, may cause harmful interference t radi cmmunicatins. Hwever, there is n guarantee that interference will nt ccur in a particular installatin. If this equipment des cause harmful interference t radi r televisin receptin, which can be determined by turning the equipment ff and n, the user is encuraged t try crrecting the interference by cnsulting the dealer. Expsure t Radi Frequency Signals. This equipment cmplies with radiatin expsure limits set by FCC/IC and the Eurpean Cuncil. This equipment has very lw levels f RF energy and is deemed t be cmpliant withut testing f the specific absrptin rate (SAR). User Instructins Only use the handset in temperatures between -5 C t +45 C (23 F t 113 F). This prduct is intended fr use in an indr envirnment nly. This apparatus is Hearing Aid Cmpatible (HAC). Acustic shck prtectin Maximum sund pressure level fr handset is cmpliant with Eurpean, US and Australian standards. Directive 2003/10/EC specifying the risks inherent in nise at wrk The ring cntributes twards verall daily nise - at its maximum setting, the level is 105 dba at 60 cm frm terminal. T reduce the level, the fllwing is recmmended:- reduce the setting (9 levels f 5 db) - prgram a prgressive ring. Privacy Privacy f cmmunicatins may nt be ensured when using the Bluetth handset r any additinnal Bluetth device. Dispsal The equipment must be returned t a cllectin pint fr electrnic equipment waste dispsal. Defective batteries must be returned t a cllectin pint fr chemical waste dispsal. Related Dcumentatin Other languages fr these Safety and Regulatry Instructins and User Dcumentatin are available at the fllwing Web site: The infrmatin presented is subject t change withut ntice. ALE Internatinal assumes n respnsibility fr inaccuracies cntained herein. Cpyright ALE Internatinal AL90332ENACed01 49 /49