Computing Info Session. September 2, 2014

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1 Computing Info Session September 2, 2014

2 The Bullpen 1 st year students can choose a workstation area in room 108 or 144 known as the Bullpen Out of courtesy for others, please keep your area CLEAN!! Dispose of garbage outside the room in the waste bins provided.

3 Computing Most new graduate students are assigned a Windows PC in room 108 or 144 for their computing needs. If you prefer, a linux desktop can be installed instead. In addition, there are 3 workstations in room 144 running a Sunray thin client to allow you access to multiple environments.

4 Sunray Main Menu

5 Desktop Computing There is specialized computer hardware and software available in room 306 of the West Wing for general usage. These include scanners, DVD burners and productivity software. PCs in this room are installed with Windows 7 or opensuse Apple PCs are also available. If you are assigned to a research lab, your supervisor may make a desktop PC available.

6 Computer Accounts You should have 3 accounts now: - CWL (Campus Wide Login) - CS department account - CS undergrad account * * If taking undergraduate courses or acting as a TA

7 CS Account Your CS account works for both Windows and Solaris/Linux environments. Choose secure passwords, ideally 8 characters long with a mix of uppercase/lowercase letters, numbers and punctuation characters. Windows and Unix passwords have to be changed separately. Make them match.

8 Disk Quota Graduate accounts are given a 2 GB disk quota. You may experience account problems if you go over this. Use the command quota v in Linux to check your disk usage. Use the command du sk *.??* sort nr head -20 to show your largest files/directories.

9 Backups and Restores Your home directory is backed up every hour. Please store your important files here. Backup snapshots are kept at intervals of hourly, daily and weekly and kept for a period of 1 year. Users can retrieve short term backups themselves by going to your.snapshot directory.

10 The Computer Science (CS) department provides all students with a FREE account. It is essential that all students regularly monitor their CS accounts or forward this to their main account as this is the main form of contact by the department and your CS course instructors.

11 Setup Mail Server: mail.cs.ubc.ca (SSL Port 993) SMTP Server: mail.cs.ubc.ca (SSL Port 465) IMAP Server Directory: <leave blank> Personal Namespace: Use SSL connections Mozilla Thunderbird is the main client

12 Forwarding If you prefer, you can forward your Computer Science to your main account To do this, goto: IMPORTANT: If you forward your to a Gmail account and send a test message from that Gmail account to your account, the test message will not be seen. It is a quirk in Gmail.

13 Printing There are several laser printers available. Choose the printer most convenient to your location. Queue name format is iccs-<room number> A colour printer is available in room ICCS-212 If your printer runs out of paper, you can obtain more from room ICCS-212.

14 Web Space Each student is given a personal web space. Instructions can be found at: It is recommended that you use research web space ( a different area) if you want your papers available online as they can continue to be available after you leave the university.

15 Laptops Laptops can connect to CS resources in the building via 2 methods: - Wired IAP ports 1. There are many active ports available in the public areas of the building. 2. To activate a port in a room, help@cs.ubc.ca with 6 digit CCT number to get the port enabled

16 Laptops - Wireless (run by UBC IT Services) 2 networks are available 1. ubcvisitor (unsecured network) 2. ubcsecure (encrypted network - recommended) Setup instructions available at

17 Wireless Access Most of the UBC campus has wireless access. To setup your laptop to use the UBC wireless system, follow the instructions at: - The wireless coverage map will show the current areas for accessing the Internet.

18 Remote Computing You can do most of your computing work remotely since: - the CS servers are available through the Internet. - software needed for doing coursework is freely available for download/installation for all registered students.

19 Remote Access To connect to our unix servers, simply ssh from a terminal emulator program (Xmanager is supplied by the department for Windows PCs) - Linux server: remote.cs.ubc.ca To connect to a Windows server, there are 2 ways: - Connect to the dept VPN and then remote desktop to tse.cs.ubc.ca - Connect to a unix server and then run tse from the command line. (same as rdesktop tse.cs.ubc.ca)

20 Windows Software Staff Maintained PC - to install software on a staff maintained PC, please help@cs.ubc.ca - place installer in C:\Temp or install CD in DVD drive Self Maintained PC - you are free to install any software you require for your research - licensed or freeware software only!

21 Unix Software Staff supported software is installed in the - /cs/local directory - help@cs.ubc.ca to report problems User supported software is installed in the - /cs/public directory - the owner who installed the software to report problems

22 Home Software Licensed software available for download: - Xmanager (SSH and X Server) - Sophos Antivirus Through a campus agreement with Microsoft, (DreamSpark), current students can obtain Microsoft software (except MS Office) to install on their personal computers.

23 Other Resources Maillists Discussion groups Wikis Reading room (CS Library)

24 System Maintenance System maintenance outages (IMPORTANT) General Outages 7pm Tue 7am Wed 10pm Thurs 7am Fri 7am 12pm Sun Brief Outages 6am Wed 6am Fri Emergency Outages Before 8am 12pm - 1pm After 10pm s will be sent in advance prior to any outage

25 Tips for TAs Password problems? -Have students re-run getacct. forwarding from undergrad account IMPORTANT: If students forward to a Gmail account and send a test message from that Gmail account to the ugrad account, the test message will not be seen. It is a unique forwarding rule in Gmail.

26 Tips for TAs Urgent problem in labs? - find a tech staff member on the 1 st floor of West Wing. Book your TA office hours? Everything else? -

27 Student Account Problems? The Undergraduate Account Management System (UAMS) allows TAs to help undergrad students with common problems - login issues - Eclipse development environment problems - Lab access problems - Identify disk quota problems - Print quota problems

28 Main UAMS Screen

29 Student Authentication

30 1. Student Information 2. Reset Unix Config Files 3. eclipse workspace to student and create fresh workspace. 4. Reset account password (no longer used). Have students run getacct Grant temporary lab access.

31 Disk Quota 7. Print Quota 8. Session Connections 9. Forwarding of Problem to help@ugrad.cs.ubc.ca

32 HELP! To report hardware, software or network problems, You can also phone or drop by room

33 Questions?

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