Adopting Application Changes and New Ways of Working in Office 365

Transcription

1 Adopting Application Changes and New Ways of Working in Office 365 Richard Edgerton Principal Technologist Business Applications Microsoft

2 Today s session Housekeeping stuff: Lasts up to an hour and will be recorded Please submit questions using the chat window during the session Feel free to me (richard.edgerton@qa.com) or your account manager direct Contents: Overview of possible Office 365 applications Deployment challenges Is it a ball of wax? WOW Use the C s Champions, scenario based approach and be SMART Wrap up QA s history with Office 365 and what we can do to help

3 Office 365 Overview First some myths and mythunderstanding! Office 365 does not necessarily mean just the cloud In fact clients often do not mean the cloud or know what Office 365 is Office 365 can mean different things depending on who you talk to An IT Manager/SAM role might see Office 365 as a licence which has products An end user might see a new apps and different file locations It will often lead to changes in working processes this could be an opportunity to grasp Office 365 isn t necessarily the lowest version of applications just different

4 Office 365 Overview Some Truths! Office 365 is a suite of licenced products The products might simply be the latest full version of Office Office 2013 or 2016 for Windows, Office 2016 for MAC all known as Office ProPlus Different parts of an organisation can have different licenses It can combine cloud and on premise applications and servers It may involve changes to hardware but may not It will involve change WOW but an organisation/end user may not know it yet Office 365 is designed with people in the centre and content collaboration as the theme

5 So what is Office 365? That s too complex but identify the common icon so Think adverts for a gin and vermouth drink anytime, anywhere

6 What might it mean to the consumer or end user? From a browser they might see something like these menus From a desktop they might not

7 Define a ball of wax the whole thing? Inheritance? New moon? Adopts an impression of everything that touches it? Just a ball of wax? Deploying Office 365 can be different to a traditional Office upgrade

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10 Changes to Ways Of Working We all love an acronym and WOW is one that seems to have traction Office 365 will either force changes to WOW or can be used as an opportunity to implement changes WOW changes can arise from using different applications or versions WOW changes can occur as processes alter

11 a WOW scenario Two colleagues are working on a draft document using traditional methods. One writes the first draft and the other will review it. See how many copies of the same document may exist 1 creates the draft, saves it to their documents folder and then s a copy to 2. 2 saves the attachment to their documents folder. They make amendments and save a copy with their initials before ing the amended document back to 1. 1 saves the amended copy and then merges it with the original to create the final draft. How many copies? up to 9? WOW change 1 creates the document in OneDrive for Business and they both work on the same document with automatic version control 1 copy created Other scenarios? Skype for Business instead of travelling to meetings Working on documents from any location using Office Online

12 Office 365 & The 5 Cs Culture Change Communication Communication and Collaboration Challenges Cultural Change Challenges Collaboration

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14 Moving to Office 365 Software & Hardware changes Mobile & Desktop working IT Pros Communications Strategy New ways of working why 365? Culture changes Training & Support Requirements Identified Training & User Support Designed & Delivered

15 Roles touched by Office 365 business applications Office based information workers Mobile information workers Light touch or kiosk workers SharePoint and Web Designers Power users & BI/MI analysts External collaborators New applications and versions New operating systems New hardware Changes to business processes and ways of working with content

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17 Scenarios to consider This is not an exhaustive list Identify workplace scenarios around activities that are affected by the adoption of Office 365 Tie the scenarios to roles, apps and business benefits or vision the Why Office 365 question

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19 1 Create the groundswell and enthusiasm that grows adoption of improved ways of working. 2 Build a circle of influence amongst their teams. 3 Bring the new ways of working to life across teams. 4 Identify business challenges and possible solutions. 5 Provide feedback to the project team and sponsors.

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24 Some questions to consider Which Office 365 licence(s) have you got? What elements of Office 365 will you be using? How many of your staff do or will work remotely? What is your communication strategy? Why are you adopting Office 365? What benefits does the organisation expect to realise from Office 365? Where will your files/folders be stored? Are there any hardware changes? What roles do/will staff have that will use Office 365? Will these roles and ways of working change? What level of knowledge do they have already?

25 What can QA offer to help? We are Microsoft s 365 recommended learning partner Existing modular Office 365 End User course (QAOFF365EU) QA has an existing Office 365 service providing an environment for training and experience of using the service Complete range of supporting Microsoft Office courses QA authored SharePoint courses what you can do with SharePoint Skype workshop course (QASFB13WS) Forthcoming OneDrive for Business collaboration course Business change support and project management

26 We have the history QA and Microsoft Office 365 Working closely with Microsoft & Office 365 prior to its launch in 2011 Delivery of Microsoft s BPOS to Office 365 Customer migration training programme Delivering Office 365 training solutions to a variety of customers and roles Microsoft s recommended 365 Learning Partner

27 QA s partnership with Microsoft Microsoft s Learning Partner of the year training centres across the UK Over 150 Microsoft instructors Train 20,000 Microsoft IT Pros and Developers per year Train 40,000 Microsoft Office end users per year Close partnership around Office 365 training

28 QA s Public Office 365 Courses - a selection

29 The journey on qa.com/cloud

30 Office 365 Links Online Resources comparing-p-m-and-e-plans.aspx for-business-plans

31 Thanks for your time today & hope you found it useful Any questions? A recording of this session is available