Infinity Connect Desktop Client Quick Guide

Transcription

1 Infinity Cnnect Desktp Client Quick Guide All yu need t d t make a call int a Pexip Infinity envirnment using the Infinity Cnnect desktp client is install it, enter yur name, and then enter the alias f the persn r cnference yu want t call. This guide tells yu hw t d this, as well as prviding infrmatin n using all the ther available features. Infinity Cnnect desktp client versin 2.6 was released in April This guide describes hw t use v2.6 f the desktp client with versin 15 f Pexip Infinity. Installing the Infinity Cnnect desktp client N special privileges are required t install the Infinity Cnnect desktp client, as it is installed in a per-user cntext. T install the Infinity Cnnect desktp client, g t and dwnlad and install the apprpriate file fr yur perating system as described belw. Windws (Supprted n Windws 7 and later.) Yu can dwnlad either a 32-bit (pexip-infinity-cnnect_win-ia32_<release>.msi) r 64-bit (pexip-infinity-cnnect_win-x64_ <release>.msi) versin f the Infinity Cnnect desktp client fr Windws. Duble-click n the.msi file t install the Infinity Cnnect desktp client and then fllw the instructins in the installatin wizard. During the installatin prcess the Infinity Cnnect icn is added t the desktp, and entries are added t the Windws registry t allw links prefixed with pexip: and pexip-prvisin: t pen autmatically in the Infinity Cnnect desktp client. OS X (Supprted n Mac OS X and later.) Yu can dwnlad the pexip-infinity-cnnect_sx-x64_<release>.dmg file fr OS X. T install the OS X client, pen this file and drag the Pexip Infinity Cnnect.app int the Applicatins flder. Linux Yu can dwnlad either a 32-bit (pexip-infinity-cnnect_linux-ia32_<release>.tar.gz) r 64-bit (pexip-infinity-cnnect_linuxx64_<release>.tar.gz) versin f the Infinity Cnnect desktp client fr Linux Pexip AS Versin 2.6.a April 2017 Page 1 f 10

2 Installing the Infinity Cnnect desktp client T install the Linux client: 1. Create a new directry. Fr example, t install the client fr a single user "alice": mkdir /hme/alice/pexapp cd /hme/alice/pexapp 2. Dwnlad the Infinity Cnnect desktp client tar file t that directry and extract the archive. Fr example, fr the v bit client: tar -xzf pexip-infinity-cnnect_linux-x64_ tar.gz 3. Cpy the.desktp file t the apprpriate lcatin fr making the applicatin available fr this user as per freedesktp.rgcmpliant desktp guidelines (see fr mre infrmatin). Fr example: cp pexip-infinity-cnnect_linux-x64/pexip-infinity-cnnect.desktp /hme/alice/.lcal/share/applicatins/pexip-infinity-cnnect.desktp 4. Using yur preferred text editr, mdify the Exec line t pint t the lcatin f the pexip-infinity-cnnect binary n yur system. Fr example: emacs /hme/alice/.lcal/share/applicatins/pexip-infinity-cnnect.desktp and make it lk smething like this: [Desktp Entry] Name=Pexip Infinity Cnnect Exec=/hme/alice/pexapp/pexip-infinity-cnnect_linux-x64/pexip-infinity-cnnect Terminal=false Type=Applicatin Icn=applicatin-x-executable Nte that if yu want t install the applicatin fr all users (rather than just a single user), fllw the same instructins but instead cpy the.desktp file int the /usr/share/applicatins directry (yu may need rt privileges t d this) Pexip AS Versin 2.6.a April 2017 Page 2 f 10

3 Initial cnfiguratin Initial cnfiguratin All yu need t d befre yu can make a call using the Infinity Cnnect desktp client is prvide yur name. Entering yur name When yu pen Infinity Cnnect fr the first time, yu will be presented with a Welcme screen: Select OK. This will take yu t the Settings screen: Enter yur name as yu wish it t appear t ther cnference. Selecting yur camera, micrphne and speakers Frm the Settings screen, in the Media sectin, use the drp-dwn menus t select the Camera, Micrphne, and Audi Output device (speakers) yu wish t use, and check that they are wrking as expected. Yu will be asked t select and check yur micrphne, camera and speakers each time yu make a call. If yu dn't want t d this, clear the Shw media ptins when cnnecting checkbx; the devices yu select here will then be used autmatically. T save yur settings and return t the hme screen, select Pexip AS Versin 2.6.a April 2017 Page 3 f 10

4 Registering yur client t receive calls Registering yur client t receive calls Yu dn't need t register yur client t make calls, nly t receive them. T register yur Infinity Cnnect client t receive calls (if this is supprted in yur deplyment): 1. G t the Settings screen (frm the tp right f the Infinity Cnnect hme screen, select Settings ). 2. In the Registratin sectin f the Settings screen, enter the Alias and Passwrd prvided t yu by yur administratr. Be aware that these fields are case-sensitive, and sme devices will default t uppercase fr the first character f the user name. 3. Select Remember passwrd. 4. Select Register. When yu have successfully registered, the buttn will change t Unregister. When yu return t the hme screen (by selecting ) there will be a green icn next t yur name and yur registered alias will be shwn underneath: The ntificatin icn fr Infinity Cnnect will als have a green dt n it: unregistered:.. This dt will change t red if yu becme Nw, when smene calls yur endpint by dialing the Alias yu have registered with, yu will get an incming call alert at the bttm right f yur screen shwing the name and address f the persn r meeting rm wh is calling yu: T answer, select. Yu will be cnnected using the camera and micrphne yu selected earlier n the Settings screen. When an Infinity Cnnect client is registered, as well as being able t receive calls, the user can filter and lkup the cntact details (phne bk / directry) f ther devices r VMRs that are set up n the Pexip Infinity platfrm, making it easier t call thse devices r VMRs. Making a call using the Infinity Cnnect desktp client T make a call t a cnference, r t call anther persn directly: 1. G t the hme screen: 2017 Pexip AS Versin 2.6.a April 2017 Page 4 f 10

5 Making a call using the Infinity Cnnect desktp client 2. Either: Enter the address f the cnference yu wish t jin r the persn yu wish t call and then select it: If yu have previusly made a call, select ne f the addresses in the call histry list: If yu are registered, yu can filter and lkup the cntact details f ther devices r VMRs that are set up n yur Pexip Infinity platfrm, by typing in part f the address f the persn r the name f the VMR yu want t call. By default yur call will be placed using yur camera and micrphne yu can select any ne f the fllwing ptins frm the drp-dwn menu:. Hwever, if yu hver t the right f the address Cnnect with audi and vide: jin with bth yur camera and micrphne activated. Yu will be able t see and hear ther, and they will see and hear yu. Yu will als be able t view the rster, send and receive chat messages, and send and receive presentatins. If yu are a Hst, yu will have full cnference cntrl. Cnnect with audi nly: jin with nly yur micrphne activated. Yu will be able t hear ther, and they will hear yu. Yu will als be able t view the rster, send and receive chat messages, send and receive presentatins, and (if yu are a Hst) cntrl the cnference. Hwever, yu wn't be able t see the ther, and they wn't be able t see yu. Cnference cntrl and receive/send presentatin nly: jin withut yur camera r micrphne activated. Yu will still be able t view the rster, send and receive chat messages, and send and receive presentatins, and (if yu are a Hst) cntrl the cnference. Hwever yu wn't be able t see r hear ther, and they wn't be able t see r hear yu. When using this mde yu can activate yur micrphne r camera at any pint after jining, by using the buttns at the bttm f the main windw Pexip AS Versin 2.6.a April 2017 Page 5 f 10

6 Sharing cntent 3. Check yur micrphne, camera and speakers and select Start: If yu always use the same camera, micrphne and speakers, and yu always want t jin calls in full audi and vide mde, yu can skip this step in future by either selecting Dn't shw me these ptins again, r ging t the Settings page and clearing the Shw camera/micrphne ptins when cnnecting checkbx. 4. If the cnference is PIN-prtected, yu may be prmpted t select whether t jin as a Hst r Guest, r asked t enter an apprpriate PIN. When yu have dne s, select Cnnect. After a few mments yu will be cnnected t the cnference. Sharing cntent T share PDFs and images frm yur cmputer with ther cnference, select share. and then select the files yu want t T share either yur entire screen r a particular windw, select. Yu can set the frame rate t use when sharing yur screen. A lwer frame rate will result in sharper images and is best fr static presentatins; a higher frame rate will be less sharp and is best fr cntent where there is mre mtin. When using the desktp client, yu can set the framerate either befre jining the cnference r while in the cnference (althugh if yu are currently presenting yu will have t stp and restart presenting fr the change t take effect) by ging t the Settings screen and using the Screensharing quality ptin. Using in-call cntrls Change yur camera and mic during a call Change yur speakers during a call Share yur screen with all ther 1. Frm the tlbar at the bttm f the windw, select Change camera and micrphne. 2. In the Micrphne and Camera sectins, select the desired devices frm the drpdwn menus. 3. Select Change camera/micrphne. Frm the bttm right f the screen, select Vlume. At the tp f the vlume cntrl, select the settings icn, then frm the drp-dwn menu select the device t use. 1. Frm the tlbar at the bttm f the windw, select Share screen. 2. Select the windw r screen yu want t share. The best way t share a PwerPint presentatin is t start the Slide Shw frm within PwerPint first, and then tab t Infinity Cnnect, share yur screen, and select the Slide Shw windw Pexip AS Versin 2.6.a April 2017 Page 6 f 10

7 Using in-call cntrls Share images r PDFs with all ther View a presentatin being shwn by anther participant 1. Frm the tlbar at the bttm f the windw, select Share images r PDFs. 2. Drag and drp the file(s) yu want t share int the Infinity Cnnect windw. Yu can add multiple files, and they can be a cmbinatin f images and PDFs. Each image will be cnverted int an individual slide, as will each page f each PDF. 3. Select Start presenting. The first slide will appear in a presentatin thumbnail at the tp left f the screen (r in the main vide windw if yu are presentatin-nly). Use the left < and right > cntrls t scrll thrugh the slides. Yu can make the slides appear in yur main vide windw by clicking n the presentatin thumbnail. 4. T stp sharing the slides, frm the tlbar select Stp presenting. When a participant starts a presentatin, yu will autmatically see the cntent they are sharing as yur main image, and the image f the will reduce t a small thumbnail at the tp left crner. Yu can tggle between viewing the presentatin and viewing the by clicking n the thumbnail. View a presentatin in a separate windw Whether yu are the presenter r a participant, yu can view the current presentatin in a separate pp-ut windw. T d this, frm the bttm right f the screen select Open presentatin in new windw. T clse the windw, frm the bttm right f the screen select Clse. View a presentatin at a higher (r lwer) refresh rate When a participant is shwing a presentatin, by default yu receive it as a series f still images. This is suitable fr dcuments and screens being shared, but if the presentatin cntains a lt f mvement it may appear jerky. If this is the case, yu can elect t receive the presentatin in full mtin as HD vide. T d this, frm the bttm right f the screen select View full mtin presentatin. T return t the default view, select View still image presentatin. Start sending and receiving vide Start sending and receiving audi Stp/start sending yur vide t ther Stp/start sending yur audi t ther View the vide image full screen/exit full screen Stp/start viewing the vide f yurself (Fr users wh have initially jined withut audi and vide) Frm the tlbar at the bttm f the windw, select Cnnect with audi and vide. Select the camera and micrphne yu wish t use, and then select Start. (Fr users wh have initially jined withut audi and vide) Frm the tlbar at the bttm f the windw, select Cnnect with audi nly. Frm the tlbar at the bttm f the windw, select Disable my camera r Enable my camera. Frm the tlbar at the bttm f the windw, select Mute my micrphne r Unmute my micrphne. Frm the tlbar at the bttm f the windw, select G full screen r Exit full screen. The vide f yurself that is being sent t ther is shwn in a thumbnail at the tp right f the screen. T hide this, select the Hide self view icn at the tp right f the image. It will be replaced by a small Shw self view icn; select this t view yur image again Pexip AS Versin 2.6.a April 2017 Page 7 f 10

8 Using in-call cntrls View a list f ther cnference When using Infinity Cnnect, a list f all ther cnference will be shwn t the left f r at the bttm f the screen. Yu can scrll thrugh this list, r use the search bx at the tp f the list, t view ther. Yu can shw and hide this participant list by clicking n the Hide side bar < and Shw side bar > icns at the bttm right f the list. Send and receive chat messages, and share nline vides and images (Available when chat has been enabled by the administratr) At the bttm f the screen there is a Chat rm area r tab, which shws the messages sent by in the cnference. T send a message, type it in the text bx. Messages are visible t everyne else in the cnference with a chat-capable client (such as Lync / Skype fr Business r Infinity Cnnect). Yu can als share vides and images by pasting their URL int the text bx. Shw r hide the rster r chat rm T hide r shw the side panel (cntaining the list f and the chat rm), select the arrws at the bttm left f the screen. T hide the chat rm within the side panel s that nly the rster is shwn, r t expand it s that nly the chat rm is shwn, select the arrws t the right f the chat rm title bar. Prevent/allw thers frm jining the cnference Frm the tp left f the screen, select the menu cnference r Unlck cnference. icn and then select Lck The impact f lcking depends n whether r nt the Virtual Meeting Rm r Virtual Auditrium being used has a Hst PIN. Allw a participant t jin a lcked cnference Participants wh are waiting t jin a lcked cnference are indicated in the rster by a red "waiting" icn. T allw these t jin the cnference, click n the green telephne icn next t their name. Allw waiting guests t jin a new cnference withut a Hst Nrmally, Guests can jin a cnference nly after first Hst has jined. Hwever, this des nt apply if the Hst jins as cntrl-nly. If yu have jined a cnference as a cntrl-nly Hst and want Guests t jin, frm the tp left f the screen, select the menu icn and then select Start cnference. Add a participant t the cnference 1. Select the menu icn and then select Add a new participant. 2. At the prmpt, enter the address f the persn yu want t dial. 3. If yu want t use a prtcl ther than SIP (the default) select either Autmatic, H.323, Lync/Skype r RTMP. Autmatic means that the prtcl will be selected accrding t hw yur administratr r service prvider has cnfigured the system. RTMP is typically used when cnnecting t a streaming r recrding service. 4. Select whether yu want the participant t have Hst r Guest privileges. 5. Select OK. Mute/unmute anther participant Frm the participant list, t the right f the participant's name select Mute participant r Unmute participant Pexip AS Versin 2.6.a April 2017 Page 8 f 10

9 Using in-call cntrls Muting all Guests Frm the tp left f the screen, select the menu guests. icn and then select Mute all Send DTMF tnes (Requires Hst privileges; yu must be jined ver audi, r vide and audi) Frm the participant list, select the participant t whm yu want t send DTMF tnes, and then next t Keypad select Open. This feature is generally used t cmmunicate with external systems (such as audi bridges, autmated switchbards, and recrding devices) after they have been added t the cnference. Change the rle f a participant (Requires Hst privileges; yu cannt change yur wn rle t Guest.) Frm the participant list, select the participant's name, and then use the radi buttns t select whether their rle will be Hst r Guest. Participants wh have jined via a Lync / Skype fr Business meeting will have a rle f External; their status cannt be changed. Stp sending presentatin t a participant When a participant is sharing a presentatin, ther receive bth the presentatin and the main vide. Hwever, yu may want t receive just the main vide n a particular endpint (fr example, if yu are using a meeting rm system and yu are already viewing the presentatin n yur mbile device). T d this, frm the participant list, select the participant's name and then uncheck View presentatin n endpint. Transfer a participant t anther VMR Frm the participant list, select the participant's name and then next t Transfer participant select Open. Enter the alias f the cnference yu wish t transfer the participant t, whether they shuld jin as a Hst r Guest, and the PIN if applicable, then select OK. Yu can transfer any participant, including yurself. Discnnect anther participant Frm the participant list, select the participant's name and then select Discnnect Pexip AS Versin 2.6.a April 2017 Page 9 f 10

10 Participant icns Discnnect all (including yurself) Frm the tp left f the screen, select the menu. icn and then select Discnnect all Discnnect yurself frm the cnference Frm the tlbar at the bttm f the screen, select Discnnect. Mute r change the vlume f the audi cming frm the cnference Frm the bttm right f the screen, select Vlume. View diagnstic infrmatin abut yur call (when cnnected with audi r vide) Frm the bttm right f the screen, select Call statistics. This brings up an verlay dialg that displays the server versin f the hst system. Further statistics may als be displayed, if available, such as incming and utging audi and vide bitrates, and hw many data packets have been lst and received etc. Participant icns The table belw shws the different icns r "badges" that can appear n ' avatars, and their meanings. A call is being placed t the participant and they have yet t answer. The participant is waiting t jin the cnference. The participant is a streaming r recrding device. The participant is currently speaking. The participant is muted. The participant is presenting cntent Pexip AS Versin 2.6.a April 2017 Page 10 f 10