PWG Change Request History Type 5

Transcription

1 C E Title: Standalone Digital UNE Loop Outside Moves through a Single Order rocess Description: CLECs cannot process change orders when an end user moves to a new address in the same serving central office district. This can be done on retail OTS service rocess: Order; Jurisdiction: Verizon System: Other rimary Area: UNE; LSOG Version: LSOG 5 and above Initiator: Mike Clancy, Covad, 6/27/02 Overall = 5 Allegiance = AT&T = Broadview = Cavalier = Choice One= Conversent= Covad = 5 Cox = CTSI= Met Tel =5 Qwest= TalkAmerica= VADI = 5 MCI= Z-Tel = STATUS: Feasible 10/10/07 Industry review completed. Request designated as feasible, but with caveat that an official estimation of work effort has not been processed as of yet. Depending on new prioritization Verizon will work through level of effort and reassess feasibility. Region expanded to include the West. 9/14/04 Not Scheduled. 2/10/04 Not scheduled 8/5/03 Candidate February /9/02 Rated by CLECs 7/2/02 New to list age 1 of 87

2 C E Title: Allow coordinated conversion for air Changes during Loop provisioning Description: Currently when a hot cut is scheduled and a NDT condition on one or more lines cannot be resolved, the CLEC is required to send a supp, changing the affected pair (s). The only option to the standard 5-day interval for this type of change is a cumbersome escalation process to the NMC and RCCC to get management personnel to push the request through. We would like an automated process that will update CFA information quickly without management intervention. The real intent of this initiative is to move the provisioning interval for a supp to change the CFA from 5 days to 1 day. rocess: Order; Jurisdiction: VZ East; System: Other; rimary Area: UNE- Hot Cut; LSOG Version : 5 and above Initiator: Loriann Burke, (XO), 10/18/02 Overall = 5.0 Allegiance = 5 AT&T = 5 Broadview = 5 Cavalier = 5 Choice One= 5 Conversent=5 Covad = 5 Cox = 5 CTSI= 5 Met Tel = 4.5 MetroTelconnct = OneCom=5 TalkAmerica= MCI= 5 STATUS: Feasible 10/10/07 Industry review completed. Request designated as feasible. Confirmed this is East only as West has Coordinated Conversion process. Title updated to more closely reflect work requested. Initiator/company updated. 9/14/04 Not Scheduled. 5/4/04 Updated Title to reflect revised intent topic resubmitted for evaluation 4/13/04 Not scheduled 2/10/04 Allegiance requested issue revisited 11/12/03 Updated status 10/7/03 Updated Description. 11/12/02 Rated by CLECs; LOE = Low 11/5/02 New to list age 2 of 87

3 5 3 C Title: T5 Alert Notifications STATUS: Feasible E/W Description: --Adding detail to the current alert notification for OSS outages. Adding, at a minimum, a monthly OSS system outage log to a Website URL, capturing the duration of outages and reason. The log would be easily downloadable. Sending notification on all OSS outages. Initiator/Date: Gloria Velez, AT&T, 12/08/03 10/10/07 Industry review completed. Request designated as feasible. Region change to E/W. Verizon advises there may be no code involved with completing this request. Decision to continue to track as type 5. Only remaining item deals with noting when outage was first identified and full duration of issue. Company initiator updated. 08/14/07 status change ending Requirements. 09/21/04 A portion of this initiative was satisfied by Nik Umrani s work with the WCCC to enhance the outage notification bulleting and is currently waiting on a timeframe. The portion of this CR requesting capturing the duration of the outages has not been scheduled. 05/10/04 Moved to Not Scheduled. 04/20/04 Scheduled as a candidate for the Dec 04 Release. Nick Umrani from WCCC gave an update of the Outage Notification Strawman. 03/31/04 Business Requirements Document (BRD) finalized. 03/19/04 Business Application Design (BAD) session scheduled for 3/25. 12/16/03 New to List. Rated by CLECs. age 3 of 87

4 5 4 C Title: Single LSR to move from UNE- to xdsl Capable Loop Overall = 5.0 STATUS: Completed 10/ W Description: rovide a single LSR process to move a service from a UNE- arrangement to an xdsl capable loop. Initiator/Date: John Boshier, Mike Clancy Covad, 2/12/04 Note: Reclassifying the loop from analog to digital. art of reclassification grouping and not associated with the new loop sharing product. 10/24/07 Note This scenario is now fully supported with the implementation of /06. REQTY = AB/ACT = V will migrate to loop and disconnect TN. REQTY = BB/ACT = V will migrate to loop and port out TN. Z-Tel = 5 AT&T = 5 MCI = 5 CTSI = Birch = Telcove = 5 VarTec = 5 Covad = 5 Allegiance = 5 Eschelon = ChoiceOne = 5 10/24/07 Industry review completed. Verizon advised that this scenario is supported. Customers request templates to show how to process and notes added to capture what is supported. New initiator added. 09/21/04 CR currently in roduct Management pending requirements. 07/20/04 CR moved to Not Scheduled. 06/08/04 Initiator sent in revised CR to include clarification that number porting capability should be available if desired by the CLEC submitting the LSR. 04/20/04 Scheduled as a candidate for the February 05 Release. 02/17/04 New to List. Rated by CLECs. 4 C Title: Single LSR to move from UNE- to Xdsl Capable Loop Overall = 4.8 STATUS: Completed 10/ E Description: rovide a single LSR process to move a service from a UNE- arrangement to an Xdsl capable loop. The LSR should allow the submitter to request porting of the WTN associated with the loop if desired. Reason: A single LSR process will reduce order through the system and reduce customer down time. rocess: Ordering Jurisdiction: North & South ; System: LSI, EDI rimary Area: UNE, UNE-; LSOG Version: 5 and above Initiator: John Boshier, Mike Clancy COVAD, 2/11/04 10/24/07 Note This scenario is now fully supported with the implementation of /06. age 4 of 87 Allegiance =4.5 AT&T = 4.5 Broadview =4.5 Choice One=5 Covad = 5 Cox = 5 CTSI = Met Tel =5 enn Telecom=5 VarTec = 4.5 MCI= 5 Z-Tel =5 10/24/07 Industry review completed. Verizon advised that this scenario is supported. Customers request templates to show how to process and notes added to capture what is supported. New initiator added. 9/14/04 ending Requirements. 3/9/2004 All related CR C , 0288, 0283 and 0281 rated as a group.

5 Rank CR#/ WG Change Request History 5 REQTY = AB/ACT = V will migrate to loop and disconnect TN. REQTY = BB/ACT = V will migrate to loop and port out TN. age 5 of 87

6 5 5 C C E/W Title: Single LSR to migrate from Line Splitting to xdsl Capable Loop Description: rovide a single LSR process to migrate service from a Line Splitting arrangement to an Xdsl capable loop. The LSR should allow the submitter to request porting of the WTN associated with the existing loop if desired. Reason: A single LSR process will reduce order through the system and reduce customer down time. rocess: Ordering Jurisdiction: North & South ; System: LSI, WISE, EDI rimary Area: UNE, UNE-; LSOG Version: 5 and above Initiator/Date: John Boshier, Mike Clancy, Covad, 2/12/04 Note: An Additional Migration Scenario CR. 10/24/07 Note This change request is partially supported. This scenario is supported and was implemented with /06: REQTY = BB/ACT = V will migrate to loop and port out TN. This scenario is not supported. REQTY = AB/ACT = V will migrate to loop and disconnect TN. What remains is the ability to migrate and disconnect the TN on 1 LSR for this scenario. East Overall = Overall = 4.8 Allegiance =4.5 AT&T = 4.5 Broadview =4.5 Choice One=5 Covad = 5 Cox = 5 CTSI = Met Tel =5 MCI= 5 enn Telecom=5 VarTec = 4.5 Z-Tel =5 West Overall = 5.0 Z-Tel = 5 AT&T = 5 MCI = 5 CTSI = VarTec = 5 Covad = 5 Allegiance = 5 Eschelon = ChoiceOne = 5 Birch = Telcove = 5 STATUS: Feasible 10/24/07 Industry review completed. Request designated as feasible. Verizon advised that this request has been partially completed. Customers request templates to show how to process and notes added to capture what is supported. New initiator added. Industry agrees to consolidate East and West request into 1. 09/21/04 CR currently in roduct Management pending requirements. 07/20/04 CR moved to Not Scheduled. 06/08/04 Initiator sent in revised CR to include clarification that number porting capability should be available if desired by the CLEC submitting the LSR. 04/20/04 Scheduled as a candidate for the February 05 Release. 3/9/2004 All related CR C , 0288, 0283 and 0281 rated as a group. 02/17/04 New to List. Rated by CLECs. age 6 of 87

7 5 6 C Title: Allow 411 Blocking on Resale/Wholesale Advantage. Overall = 5 STATUS: Not Feasible E Description: This initiative will provide new blocking option to prevent callers from making calls to National 411 on Wholesale Advantage and Resale. rocess: Order Jurisdiction: North & South ; Transaction: LSR, rimary Area: Resale, Wholesale Advantage LSOG Version: LSOG 6 > Initiator: Elliot Goldberg, Met Tel Note 7/10/07: 02/07 implemented 411 National Blocking. Optimum Global advised that original request was for 411 Local Blocking. VZ advised 411 Local Blocking is not currently available. Allegiance = 5 AT&T = 5 Bridgecom = 5 Broadview = 5 Choice One= 5 Comcast = 5 Covad = 5 Cox = 5 CTSI= 5 MCI = Met Tel = 5 enn Telecom= 5 TalkAmerica= 5 Time Warner = 5 VarTec = 5 Z-Tel = 5 10/10/07 Industry review completed. Discussion of this request grouped with Request designated as not feasible. Verizon reaffirms its position that this change request will not be pursued as we will not implement a new block for local 411 due to our interpretation of various state business rules. Based on customer request 3/13/07 status revised. New customer contact added. 07/10/07 Not Scheduled (see note) 03/13/07 Completed Feb /12/06 Committed Feb /14/06 Candidate Feb /13/05 ending Scheduling. 11/08/05 Candidate Feb 06. 9/14/05 ending Scheduling 9/14/04 ending Requirements. 6/8/04 Ranked age 7 of 87

8 5 7 C Title: rovide an order mechanism to allow dark fiber move requests Overall = 5 STATUS: Not Feasible E Description: Move of interoffice dark fiber that passes through an intermediate serving wire center so that the contiguous route is split into two routes. i.e. A-B through C becomes A-C and B-C. rocess: Ordering Jurisdiction: VZ East Transaction: ASR rimary Area: UNE Initiator: Steve Goldsmith, segtel, Inc. AT&T = Broadview = Conversant = Covad = Cox = MCI = Met Tel = enn Telecom= SegTEL = 5 Sprint = US LEC = VarTec = 10/10/07 Industry review completed. Agreement that this is not a type 5 change request as it is customer specific, involves only 1 circuit and has no coding impact. 8/14/07 Status Change Not Scheduled 1/11/05 Rated. 12/14/04 Requesting CLEC did not attend. age 8 of 87

9 5 8 C E Title: Replace the rovider Notification Report with the rovider Notification Form. Description: Replace the rovider Notification Report with the rovider Notification Form as defined on pages 1370 to 1396 of 1931 in the Verizon Version LSOG 6 combined Business Rules and EDI Guide as available on the Verizon Web Site. This message should be transmitted to the losing carrier as close to the CN to the gaining carrier transmission as possible. CLECS should receive loss messages for all category losses which they then can process themselves to account for such losses as Resale-UNE conversions or visa versa but move service orders should not generate a loss as the Service Orders should be associated as per CR C Reason: The rovider Notification notifier can be processed, in an automated manner, by CLECs the same as other EDI notifiers are processed. The result will improve operations, lower costs, and reduce double billing situations rocess: Other Jurisdiction: VZ East Systems: EDI rimary Area: Resale, latform Overall = 5 AT&T = ATX = 5 Broadview = 5 Choice One= 5 Comcast = 5 Conversant = Covad = 5 Cox = 5 CTSI= 5 CTC = 5 MCI = 5 Met Tel = 5 enn Telecom= 5 Sprint = Time Warner = XO = 5 STATUS: ending Withdrawal 10/24/07 General industry review completed but initiator review still is in progress. Feedback from 2 customers indicates there is no longer a need for this change request. New initiator/company contact wants additional time to review prior to final disposition. 10/10/07 Review not completed. Deferred until next session so customers can gather more information. 3/8/05 Ranked. Initiator: aola Bulloch, MetTel age 9 of 87

10 5 9 C E Title: Add the Billing Entry of Corporate Rewards feature ZCRW on an assume as is order. Description: Assume as is. I would like to be able to add the Billing Entry of Corporate Rewards feature ZCRW on an assume as is order. Reason: Save time thus adding to productivity since we would be able to take the account over as is and still receive our correct discounts for billing. Documentation: Order Business Rules rocess: Order Jurisdiction: VZ North Systems: LSR rimary Area: Resale Initiator: am Beattie, DSCI Overall = 5 ATX = 5 Broadview = Cablevision = Choice One= Covad = Cox = CTSI= CTC = DSCI = 5 MCI = Met Tel = Ntelos = Optimum Global =5 enn Telecom= Sprint = Supra = Telcove = Time Warner = Trinsic = VarTec = STATUS: Withdrawn 10/24/07 Withdrawal reviewed with industry. 10/12/07 Withdrawn by initiator. 10/10/07 Reviewed with Industry. Deemed feasible but originating customer not present and no customer present could speak to importance of this request. Verizon will follow up with initiator to either withdraw or participate in follow up re-ranking for appropriate placement. 5/10/05 ending Scheduling. 4/12/05 Ranked. 03/08/05 No CLEC Representation age 10 of 87

11 5 10 C Title: Receipt of the Cat 11 records on a daily basis. Overall = 5 STATUS: Feasible E Description: This initiative is requesting receipt of the Cat 11 records on a daily basis rather than every 7-10 days for the Verizon North (MA and NH) territory. rocess: Billing Jurisdiction: VZ N Transaction: N/A Systems: Billing rimary Area: UNE Documentation: N/A LSOG: N/A Initiator: Tracy Kelly-O Neill, Comcast Broadview = CableVision = Comcast = 5 CTC = 5 10/24/07 Reviewed updated status with industry noting that coding changes are required. Optimum solution is the ability to select either daily or weekly distribution. 10/11/07 Confirmed coding changes are required. Request designated as feasible. 10/10/07 Industry review completed. Advised this could probably be addressed as trouble ticket but decision to maintain as type 5. 9/14/05 Rated. age 11 of 87

12 5 11 C Title: Allow for quicker identification of cancelled orders Overall = 5.0 STATUS: Feasible W Description: Make the LSC response for a SU 1 to cancel clearly show that the order has been cancelled. Initiator/Date: Laurie Fredricksen, Integra, 09/29/05 AT&T = Covad = 5 Eschelon = 5 HTC = 5 Integra = 5 MCI = 5 SBC = 5 Sprint = 5 Telcove = 5 Time W = 5 Trinsic = 5 XO = 5 Logics = 10/10/07 Industry review completed. Request designated as feasible. Some additional investigation will be pursued to determine if this will remain West only. It was confirmed to be GUI only. 10/18/05 New to List. Rated by CLECs age 12 of 87

13 5 12 C Title: Enhance the WISE Interface to pull the pre-order data into the LSR Overall = 5.0 STATUS: Feasible W Description: Enhance the WISE interface to allow re-order Address Validations, Reserved TNs, Appointment Reservations RESIDs to be autopopulated into an LSR. Expand re Order to Order integration to include use of order templates. rimary issue is pulling over valid address from re Order while using custom templates. rocess: re-order & Order Jurisdiction: VZ West Systems: WISE Initiator/Date: Kim Isaacs, Eschelon, 11/22/05 AT&T = Comcast = Covad = Eschelon = 5 HTC = 5 Integra = 5 riority One = 5 Sprint = Telcove = 5 Time W = Trinsic = VarTec = 5 XO = 5 10/24/07 Industry review completed. Request designated as feasible. Verizon notes that very rough level of effort deemed this a large effort. 01/17/06 New to List. Rated by CLECs. age 13 of 87

14 5 13 C Title: Expand re-order View of cable pair availability Overall = 5.0 STATUS: ending Requirements Description: Expand re-order (WISE, EDI, CORBA) View Co-Location Facility query and response to allow the user to query a range of slots. Initiator/Date: Kim Isaacs, Eschelon, 11/22/05 AT&T = Covad = Eschelon = 5 HTC = 5 Integra = 5 riority One = 5 Sprint = Telcove = 5 Time W = Trinsic = 01/17/06 New to List. Rated by CLECs. age 14 of 87

15 5 14 C E/W Title: Greenfield addresses be included in the Bulk Loop Qualification Extract Database Description: The intent of this initiative is to have Greenfield addresses included in the Bulk Loop Qualification Extract Database and identified with a Facility Environment of "A" Fiber in accordance with what is written in the Verizon Wise Business rules. The inclusion of this data in the Extract Database will mirror the same information found in the Verizon Wise re-order and will sync up both tools for greater continuity and efficiency. rocess: N/A Jurisdiction: VZ West/East Transaction: N/A Systems: Bulk Loop Qualification Extract Database rimary Area: UNE Documentation: N/A Initiator: Terry Mansir, AT&T Overall = 5 AT&T =5 Broadview = Choice One= 5 Covad = 5 Cox = 5 CTSI= Eschelon = 5 Electric Light = HTC = Integra = MetTel = 5 enn Telecom= Telcove = Time Warner = Trinsic = Unity Com = Vartec = XO = 5 STATUS: Deferred 10/24/07 Customer and Verizon request further deferral until next meeting. 10/10/07 Customer requests to defer discussion till next meeting. Initiator and company updated 4/11/06 Ranked. age 15 of 87

16 5 15 C Title: Drop project requirement for Return to Native port in orders. Overall = 5 STATUS: ending Requirements W Description: Eschelon proposes that Verizon drop the Return to Native project requirement for port in to Resale and UNE- requests. rocess: Ordering Jurisdiction: West Transaction: LSR Systems: Wise, EDI rimary Area: Resale, UNE, Documentation: Order Business Rules LSOG Version: 6 and > Initiator: Kim Issacs, Eschelon AT&T = 5 AT&T (L) = ATX = 5 Broadview = Choice One= 5 Comcast = 5 Covad = Cox = CTC = 5 CTSI= Eschelon = 5 Electric Light = HTC = MetTel = 5 Mountain = enn Telecom= 5 Sprint = 5 Synchronoss = Telcove = 5 Telscape = 5 Time Warner = 5 Trinsic = Unity Com = 5 XO = 5/9/06 Ranked. age 16 of 87

17 5 16 C Title: Ability to pull a CSI with the Circuit ID Overall = 5 STATUS: ending Requirements W Description: This imitative is requesting the ability to pull a customer s CSI based on the Circuit ID provided back on a SAR. The expectation is that CLECs have sufficient data to process a trouble ticket, disconnect, move, add or change. rocess: re-order Jurisdiction: VZ West Transaction: CSI Systems: WISE, EDI rimary Area: UNE, LN Documentation: re-order Business Rules LSOG Version: 6 & > Initiator: Angel Morales, Telscape Telscape =5 AT&T =5 AT&T(C) = 5 Broadview = Comcast = Covad = Cox = 5 CTSI= HTC = 5 enn Telecom= Sprint = Telcove = Trinsic = 8/8/06 Ranked age 17 of 87

18 W Title: Allow for correct and convenient determination if a loop should be ordered as designed or non-designed Description: This initiative is requesting that Verizon Create a new field that clearly states if the loop should be ordered as designed or non-designed. Currently the CLEC is required to check various fields on the Loop Qual transaction to make the determination and still may order incorrectly and receive a Jeop on due date. rocess: re-order Jurisdiction: VZ West Transaction: Loop Qual Systems: Wise, EDI, Corba rimary Area: UNE Documentation: re-order Business Rules LSOG Version: 9 Initiator: Laurie Fredrickson, Integra Overall = 5 AT&T L = 5 AT&T C/T = 5 ATX = Broadview =5 Covad = 5 COS = 5 Comcast = 5 CTSI = HTC = 5 Integra Telecom = 5 enn Telecom= Sprint = Time Warner = Trinsic = XO = 5 STATUS: ending Requirements 2/13/07 Ranked.. age 18 of 87

19 Title: LSI Worklist timeframe to be extended to 30 days Overall = 5 STATUS: ending Requirements E Description: The purpose of this initiative is to extend the amount of time that pending orders are displayed via the LSR rocessing Worklist in LSI. Currently the pending orders disappear from the list after approximately 5 business days. The CLEC is requesting that the timeframe be extended to approximately 30 days. rocess: Order Jurisdiction: VZ East Transaction: LSR Systems: LSI rimary Area: Wholesale Advantage, Resale, UNE Documentation: Order Business Rules LSOG Version: 9 Initiator: Dok Matthews, enn Telecom AT&T = AT&T C/T = 5 Broadview = 5 Cavalier= 5 Covad = 5 Cox = 5 Eschelon = 5 Frontier = 5 Granite = HTC = 5 Integra = 5 enn Telecom= 5 One Comm = 5 Optimum Global = 5 Sprint = Trinsic =5 XO = 4/10/07 Ranked age 19 of 87

20 5 19 C C E/W Title: Single LSR for Voice and Data Migration - Migration #1 Description: The purpose of this initiative is to allow CLECs to migrate voice and data service including line split and line share on a single LSR without the customer experiencing significant data and or voice downtime. In addition, this request includes a change in voice provider, change in data provider, and change in both voice and data provider on a single LSR. From Line Sharing to Line Splitting (UNE) Assumptions: Existing Arrangement VZ Voice, VZ or DLEC Data New Arrangement CLEC UNE Voice with or without change in Data provider CLEC & DLEC partnership agreement, pre-positioned 30 business days prior to order activity Activity requested on single LSR Voice migration ordered by CLEC If new DLEC, voice CLEC or DLEC acting as agent submits LSR and notifies the other Voice disconnect Voice CLEC Data disconnect Voice CLEC or DLEC acting as agent of VLEC; account restructure required from Line Splitting to UNE Voice CLEC reports voice trouble DLEC reports data trouble Note: Accomplishes C & C as a subset of this change. VZ East CR: C Migration Scenario Ranking: #1 (9/2005) #1 (12/2003) Reason: System enhancement rocess: Order; Jurisdiction: Verizon System: LSI, WISE, EDI rimary Area: UNE, UNE-, Resale LSOG Version: All East Overall = 4.9 Allegiance = 5 AT&T = 5 Broadview = 5 Cavalier = 5 Choice One= NR Covad = 5 Cox = 5 CTSI= 5 Met Tel = 5 NOS=4 TalkAmerica= VarTec = 5 MCI= 5 Z-Tel = NR West Overall = 4.9 AT&T = 5 MCI = 5 ChoiceOne = 4.5 CTSI = 5 Allegiance = 5 VarTec = 5 Covad = 5 STATUS: Feasible 10/24/07 Industry review completed. Request designated as feasible. Verizon advised that this request has been partially completed. Customers request templates to show how to process and notes added to capture what is supported. Industry agrees to consolidate East and West request into 1. rior East Notes 9/14/04 Not Scheduled. 6/25/04 Moved from Oct 04 Candidate List 2/10/04 Candidate October 04 8/12/03 Rated by CLECs 8/5/03 New to list. rior West Notes 07/20/04 Moved to Not Scheduled. 05/18/04 Revised Title from Single LSR to Create and to Migrate Voice/Data to Single LSR to Migrate Line Share to Line Split 03/16/04 AT&T revised assumptions for Migration Scenario #1. 02/17/04 Scheduled as candidate for Oct 04 Release. 09/15/03 CR revised by Initiator. 08/19/03 New to List. Rated by CLECs. Initiator/Date: Mary Halpin AT&T, 07/22/03 age 20 of 87

21 Rank CR#/ WG Change Request History 5 10/24/07 Note This change request is partially supported. This scenario is supported: REQTY = DB/ACT = V migrate to Wholesale Advantage Line Split arrangement with no change to data provider (VZ or DLEC). Line Split partnership must be in place. This scenario is not supported. REQTY = DB/ACT = V migrate to Wholesale Advantage Line Split arrangement with change to data provider (VZ or DLEC). What remains is to allow the data migration concurrent with the voice migration. age 21 of 87

22 5 20 C Title: T5 Loopshare to Loopshare Migration Overall = 5 STATUS: Withdrawn W Description: Create a single order LSR to execute the Hot Cut for an existing Loopshared service to change the voice CFA. Assure this LSR can accomplish the required Hot Cut as Basic, Bulk, or Batch. From Loop Sharing to Loop Sharing Assumptions: Existing Arrangement CLEC Voice on xdsl capable UNE Loop; DLEC data provider on HFL New Arrangement New CLEC Voice on xdsl capable UNE Loop; no change in DLEC data provider on HFL CLEC & DLEC partnership agreement, pre-positioned 30 business days prior to order activity New Voice CLEC orders voice migration Voice disconnect Voice CLEC Data disconnect Voice CLEC or DLEC acting as VLEC s agent; rearrangement of account from Loop Sharing to xdsl capable UNE Loop Voice CLEC or DLEC acting as VLEC s agent reports trouble Initiator/Date: Mike Clancy/John Boshier, Covad, 12/03/03 Note: VZ East CR: C / AT&T = 5 CTSI = MCI = 5 TC3 = 5 Ztel = 5 VarTec = Covad = 5 Allegiance = Eschelon = ChoiceOne = 5 10/24/07 Industry review completed. Request was withdrawn by initiator. 09/21/04 On hold pending review of the need of this initiative since the loop share product was just implemented in August /15/04 hase 3 of Initiative Shared UNI Loop roduct (C ) has been moved to Not Scheduled. 04/20/04 hase 3 of Initiative Shared UNI Loop roduct (C ) is a candidate for October /20/04 Business Requirements Document (BRD) completed. 02/17/04 - Scheduled as a candidate for the June 04 Release to be worked with Initiative Shared UNI Loop roduct (C ). BAD (Business Application Design (BAD) session scheduled for the week of 2/2/04. 01/20/04 Scheduled as a candidate for the October 04 Release. 12/16/03 New to List. Rated by CLECs. age 22 of 87

23 5 20 C Title: Loopshare to Loopshare Migration Migration #8 Overall = 4.8 STATUS: Withdrawn E Reference: C , C , C Description: Create a single order LSR to execute the Hot Cut for an existing Loopshared service to change the voice CFA. Assure this LSR can accomplish the required Hot Cut as Basic, Bulk, or Batch. Migration Scenario Ranking: #8 (9/2005) #11 (12/2003) rocess: Order, reorder, Repair and Bill; Jurisdiction: North & South ; System: All rimary Area: Resale, UNE, UNE-; LSOG Version: 5 and above Allegiance = 5 AT&T = 4 Broadview =5 Choice One= 5 Comcast= Covad = 5 Cox = 4 CTSI=5 Met Tel =5 MCI=5 enn Telecom=5 Time Warner= VarTec = 10/24/07 Industry review completed. Request was withdrawn by initiator. New initiator added. 9/14/04 ending Requirements. 6/25/04 Moved from Oct 4 Candidate list 4/13/04 Candidate Oct 04 2/10/04 Candidate June 04 1/13/04 Rated by CLEC Community Initiator: Mike Clancy, Covad Z-Tel = age 23 of 87

24 5 21 C Title: Single LSR to move from Loop Sharing to xdsl Capable Loop Overall = 5.0 STATUS: Withdrawn W Description: rovide a single LSR process to move service from a Loop Sharing arrangement to an xdsl capable loop. Initiator/Date: John Boshier, Mike Clancy Covad, 2/13/04 Note: An Additional Migration Scenario CR. Assumes there is a loop sharing product available. East Initiative (C /387067) Z-Tel = AT&T = 5 MCI = 5 CTSI = VarTec = Covad = 5 Allegiance = 5 Eschelon = ChoiceOne = 5 Birch = Telcove = 5 10/24/07 Industry review completed. Request was withdrawn by initiator. New initiator added. 09/21/04 CR currently in roduct Management pending requirements. 07/20/04 CR moved to Not Scheduled. 06/08/04 Initiator sent in revised CR to include clarification that number porting capability should be available if desired by the CLEC submitting the LSR. 04/20/04 Scheduled as candidate for February 05 Release. 02/17/04 New to List. Rated by CLECs. 21 C E Title: Single LSR to migrate from Loop Sharing to Xdsl Capable Loop Description: rovide a single LSR process to move service from a Loop Sharing arrangement to an Xdsl capable loop. The LSR should allow the submitter to request porting of the WTN associated with the existing loop if desired. Reason: A single LSR process will reduce order through the system and reduce customer down time. rocess: Ordering Jurisdiction: North & South ; System: LSI, EDI rimary Area: UNE, UNE-; LSOG Version: 5 and above Overall = 4.9 Allegiance =4.5 AT&T = 4.5 Broadview =4.5 Choice One=5 Covad = 5 Cox = 5 Met Tel =5 MCI= 5 enn Telecom=5 VarTec = 4.5 Z-Tel =5 STATUS: Withdrawn 10/24/07 Industry review completed. Request was withdrawn by initiator. New initiator added. 9/14/04 ending Requirements. 3/9/2004 All related CR C , 0288, 0283 and 0281 rated as a group. Initiator: John Boshier, Mike Clancy COVAD, 2/11/04 age 24 of 87

25 5 22 C Title: Allow use of the WSO = V on the EU form for interfering station. Overall = 4.9 STATUS: ending Requirements E Description: rior to 8/03 WSO = V was a valid entry. Verizon would investigate and return information to CLEC to enable clearing of interfering station. Reason: Currently impossible for CLEC to clear an interfering station. CLECs do not know who previous end user was or who old local service rovider was. rocess: Order Jurisdiction: North & South ; Transaction: LSR rimary Area: Resale, UNE-; LSOG Version: LSOG 5 & above. Initiator: eggy Rubino, Trinsic Allegiance = AT&T = Bridgecom = 5 Broadview = 5 Choice One= 4.5 Comcast = 5 Covad = Cox = 5 CTSI= 5 MCI = 5 Met Tel = 5 enn Telecom= 5 TalkAmerica= 5 Time Warner = 5 VarTec = 5 Z-Tel = 5 9/14/05 ending Requirements. 3/9/05 CUF Issue Closed. 10/12/04 CUF Issue #80. 9/14/04 on hold pending CUF outcome. 5/11/04 Ranked. age 25 of 87

26 5 23 C Title: Create a simple system for requesting "aerial to burial" loop changes. Overall = 4.9 STATUS: ending Requirements E Description: ATX would like to have the process for a request to have a customers aerial loop buried work the same way that the Alternate Serving Wire Center process works. Reason: We are getting these requests more frequently, but the current process is not well defined. VZ and other CLECs will benefit rocess: Order Jurisdiction: VZ East Transaction: LSR rimary Area: UNE Systems: LSI, EDI Documentation: Order Business Rules Initiator: Alex Kuhner, ATX ATX = 5 Broadview = 5 Cablevision = Choice One= 5 Covad = 5 Cox = 5 CTSI= 5 CTC =5 DSCI = MCI = 5 Met Tel = Optimum Global = enn Telecom= 5 Supra = Telcove = 5 Time Warner = Trinsic =4 4/12/05 Ranked. age 26 of 87

27 5 24 C Title: Allow the CFA validation tool to accept the input of T1 CFAs Overall = 4.9 STATUS: Not Scheduled W Description: Currently there is no way to the Account Number on a T1 circuit from WISE. For DSO loops you can do a CFA validation and it will show you the AN. The CFA (Customer Facility Assignment) validation does not work for T1s. We used to be able to start a repair ticket in WISE and it would give us this information. Since Repair has gone to LSI, it does not bring back this information. Initiator/Date: Laurie Fredricksen, Integra, 10/26/05 AT&T = 5 Covad = 4 Eschelon = 5 HTC = 5 Integra = 5 MCI = 5 MetTel = SBC = 5 Time W = 8/14/07 status changed to Not Scheduled. 11/15/05 New to List. Rated by CLECs. age 27 of 87

28 Title: Jeopardy for Facility Notice Transactions Overall = 4.8 STATUS: ending Requirements. C E Description: The CLEC community would like to receive via EDI and or the GUI detailed response of the Facility roblem and expected delay time on all orders that are placed in Jeopardy due to Facilities. Our understanding is the WFA comments do not flow through to SO and therefore do not flow through to EDI or GUI. rocess: re-order, Order Jurisdiction: North, South System: EDI, Web GUI rimary Area: UNE; LSOG Version: N/A Initiator: John Berard & Libba Fennell-Johnson, Covad, 10/23/01 AT&T = 4.5 Bridgecom = 5 Broadview= 4.5 Covad = 5 Cox = 5 Met-Tel = Qwest = 5 SBC = 5 Sprint = 5 MCI= 5 Z-Tel = 4 9/14/04 ending Requirements. 5/13/04 VZ requests discussion in light of Network Modification C /6/03 Verizon does not build facilities to meet UNE demand. Information on future jobs to provide facilities is not readily available. Cost to provide would be prohibited. 11/15/02 LOE = High 7/2/02 Verizon reviewing jeopardy process to determine best solution. This request is being taken into consideration in that review. 11/27/01 Requirements Document review 11/13/01 Rated by CLECs 11/6/01 New to list age 28 of 87

29 5 26 C E Title: Enhancement of Automated Jeopardy Description: Enhancement to provide automated notification of order jeopardy for two additional conditions. Jep-EO, and Jep-CO. Reason: CLECs will be able to move the orders to correct order status automatically. rocess: Ordering Jurisdiction: North & South ; System: LSI, EDI rimary Area: UNE, UNE-; LSOG Version: Initiator: John Boshier, COVAD, 2/11/04 Overall = 4.8 Allegiance =5 AT&T = 4.5 Broadview =N/R Choice One=4.5 Covad = 5 Cox = 5 CTSI = 5 Met Tel =4.5 MCI= 5 enn Telecom=4.5 VarTec = 5 Z-Tel = STATUS: ending Requirements. 9/14/04 ending Requirements. 3/9/2004 All related CR C , 0288, 0283 and 0281 rated as a group. age 29 of 87

30 5 27 C Title: Single LSR to move from Line Share to xdsl Capable Loop Overall = 4.6 STATUS: Completed 10/ W Description: rovide a single LSR process to move a service from a line sharing arrangement to an xdsl capable loop. Initiator/Date: John Boshier, Mike Clancy Covad, 2/12/04 Note: An additional Migration Scenario CR. 10/24/07 Note This scenario is now fully supported with the implementation of /06. REQTY = AB/ACT = V will migrate to loop and disconnect TN. REQTY = BB/ACT = V will migrate to loop and port out TN. Z-Tel = 4 AT&T = 5 MCI = 5 CTSI = Birch = Telcove = 4 VarTec = Covad = 5 Allegiance = 5 Eschelon = ChoiceOne = 4 10/24/07 Industry review completed. Verizon advised that this scenario is supported in the West. Customers request templates to show how to process and notes added to capture what is supported. New initiator added. 09/21/04 CR currently in roduct Management pending requirements. 07/20/04 CR moved to Not Scheduled. 06/08/04 Initiator sent in revised CR to include clarification that number porting capability should be available if desired by the CLEC submitting the LSR. 04/20/04 Scheduled as Candidate for February 05 Release. 02/17/04 New to List. Rated by CLECs. 27 C E Title: Single LSR to move from Line Share to Xdsl Capable Loop Description: rovide a single LSR process to move a service from a line sharing arrangement to an Xdsl capable loop. The LSR should allow the submitter to request porting of the WTN associated with the existing loop if desired. Reason: A single LSR process will reduce order through the system and reduce customer down time. rocess: Ordering Jurisdiction: North & South ; System: LSI, EDI rimary Area: UNE, UNE-; LSOG Version: 5 and above Initiator: John Boshier, Mike Clancy COVAD, 2/11/04 10/24/07 Note This change request is partially supported. This scenario is age 30 of 87 Overall = 4.8 Allegiance =4.5 AT&T = 4.5 Broadview =4.5 Choice One=5 Covad = 5 Cox = 5 CTSI = Met Tel =5 enn Telecom=5 VarTec = 4.5 MCI= 5 Z-Tel =5 STATUS: Feasible 10/24/07 Industry review completed. Request designated as feasible. Verizon advised that this request has been partially completed. Customers request templates to show how to process and notes added to capture what is supported. New initiator added. 9/14/04 ending Requirements. 3/9/2004 All related CR C , 0288, 0283 and 0281 rated as a group.

31 Rank CR#/ WG Change Request History 5 supported and was implemented with /06: REQTY = BB/ACT = V will migrate to loop and port out TN. This scenario is not supported. REQTY = AB/ACT = V will migrate to loop and disconnect TN. What remains is the ability to migrate and disconnect the TN on 1 LSR for this scenario. age 31 of 87

32 5 28 C Title: MOVE Service Order process Improvement. Overall = 4.8 STATUS: Not Scheduled E/W Description: rocesses be changed to associate all T&F orders to each other. That systems be modified to ensure that if a related T order is jeopardized that the F order is automatically placed in a jep status and the work to disconnect the order is stopped. Expected result will reduce, if not eliminate, disconnects in error because of a jeopardized T order. AT&T experiences disconnects in error because of jeopardized T orders. In the event the F order is completed before the T order on the due date and the T order is jepped, Verizon should immediately reinstate the service in an effort to prevent an out of service condition. rocess: Order Jurisdiction: East/West Systems: LSI/EDI rimary Area: Resale, UNE, UNE Documentation: Initiator: Mary Halpin, AT&T AT&T = 5 ATX = 5 Broadview = 5 Comcast = Covad = Cox = 5 CTSI= 5 Integris = enn Telecom= 5 Qwest = RCN = REMI = 5 Sprint = 4 Time Warner = Trinsic = 5 Vartec = 5 XO = 8/14/07 Change status to Not Scheduled. 3/14/06 Ranked. age 32 of 87

33 5 29 C Title: CFA Assignment Verification Overall = 4.7 STATUS: ending Requirements E Description: The purpose of this initiative is to provide the same functionality as exists for Line Sharing CFA, CCEA, and for DS0 CFA whereby a CLEC can view Verizon s inventory to validate the assignment, for DS1 and DS3 CFAs. Reason: System enhancement rocess: ASR, Order; Jurisdiction: North & South; System: Other rimary Area: UNE; LSOG Version: NA. Initiator: John Boshier, COVAD Communications Allegiance = 4.7 AT&T = 5.0 Broadview = 4.5 Cavalier = 4.0 Choice One= 5.0 Covad = 5.0 Cox = 4.0 CTSI= Met Tel = 4.5 enn Telecom = 5.0 TalkAmerica= VarTec = MCI= 5.0 Z-Tel = 9/14/04 ending Requirements. 4/13/04 Not scheduled 9/9/03 Added inclusion of CCEA. 7/8/03 Rated by CLECs 7/1/03 New to list. age 33 of 87

34 5 30 C Title: Misdirected Calls to 611 Overall = 4.7 STATUS: Not Scheduled W Description: When an End User dials 611, have a non-branded message that directs him to the CLEC that his TN is assigned to. Use the Verizon East process. The End User first gets a teleprompter that has them input their TN and if the TN is assigned to a CLEC, it gives them the number to call. Verizon would not have to manually handle misdirected calls. Initiator/Date: Mike Salazar, AT&T, 2/6/04 Birch = AT&T = 5 MCI = 5 CTSI = VarTec = 4 Covad = Allegiance = Eschelon = 5 ChoiceOne = Telcove = 5 Z-Tel = 4 10/19/04 VZ currently in talks with AT&T on this issue. 09/21/04 Moved to Not Scheduled. VZ looking into removing 611 from the Tariffs. 05/24/08 Business Requirements Document finalized. 04/28/04 Business Application Design (BAD) session scheduled for May 5, /01/04 Scheduled as a candidate for Dec 04 since there should be no CLEC coding impacts. 02/17/04 New to List. Rated by CLECs age 34 of 87

35 5 31 C Title: Bill circuits by the States they service to the correct state BAN Overall = 4.7 STATUS: ending Requirements E Description: In NE, Verizon has no M in place for directing Loops to their proper state Master BANs and we are experiencing them being billed in multi state jurisdictions. Reason: CLEC will benefit by having the correct state circuits billed to the correct state BAN. rocess: Order Jurisdiction: MA, NH, RI Transaction: LSR rimary Area: UNE Systems: LSI, EDI Documentation: Order Business Rules Initiator: Arthur Barone, Broadview Networks ATX = 3 Broadview = 5 Cablevision = Choice One= 5 Covad = Cox = 5 CTSI= CTC =5 DSCI = MCI = 4 Met Tel = 5 Optimum Global = enn Telecom= Supra = 5 Telcove = 5 Time Warner = Trinsic = 5 4/12/05 Ranked. age 35 of 87

36 5 32 C E Title: Don t allow the disconnect process prior to the connect process on related transactions. Description: This initiative is requesting that when related transactions contain a disconnect and a connect, don t allow the disconnect process prior to the connect process. rocess: Ordering Jurisdiction: VZ East Transaction: LSR Systems: LSI, EDI rimary Area: Resale, UNE, UNE Initiator: Joyce Stewart, ATX Overall = 4.7 AT&T = 5 ATX = 5 Broadview = 5 CableVision =5 Covad = 5 Cox = 5 CTSI= 4 CTC = 5 ITC Delta Com = 5 MCI = 4 enn Telecom= 5 Sprint = 3 Trinsic =5 XO = 5 STATUS: Not Scheduled 8/14/07 Change status to Not Scheduled. 6/14/05 Ranked age 36 of 87

37 5 33 C Title: Ability to return multiple iterations in CSI for the ECCKT and the NDL Overall = 4.7 STATUS: ending Requirements W Description: Improve the CSI (Customer Service Inquiry) pulled by SBN (Summary Bill Number) to include all circuits and complete information on those circuits. Initiator/Date: Laurie Fredricksen, Integra, 09/29/05 AT&T = 4 Covad = Eschelon = 5 HTC = 5 Integra = 5 MCI = 4 MetTel = SBC = 5 Time W = 11/15/05 New to List. Rated by CLECs age 37 of 87

38 Title: Linesplitting Data Migrations East Migration #7 Overall = 5.0 STATUS: Feasible C E Description: The purpose of this initiative is to expand the interim migration capability to include the migration of data on line split loops. This would include a migration scenario for LineSplitting to LineSplitting where the data carrier changes. Migration Scenario Ranking: #7 (9/2005) #15 (12/2003) Reason: System enhancement rocess: Order, re-order; Jurisdiction: North, South System: EDI, LSI, CORBA rimary Area: UNE; LSOG Version: LSOG 5 and above. Initiator: Michael Clancy, COVAD, Allegiance = AT&T = 5 Broadview = Cavalier = Choice One= Covad = 5 Cox = CTSI= Met Tel = 5 TalkAmerica= VarTec = MCI= 5 Z-Tel = 5 Adelphia= 5 McGraw= 5 Conestoga= 5 10/24/07 Industry review completed. Request designated as feasible. 9/14/04 ending Requirements. 4/13/04 Not scheduled. 1/13/04 See Topic 67 Item 15 11/12/03 Status expanded 5/6/03 There is not enough volume to justify resources to develop an LSR based process. Requests to migrate data providers in a line split arrangement will be handled on a project basis. 2/11/03 Rated by CLECs LOE=High 2/4/03 New to list. 34 C Title: T5 Linesplitting Data Migrations Overall = 4.2 STATUS: Completed W Description: Expand the interim migration capability to include the migration of data on linesplit loops. This would include a migration scenario for LineSplitting to LineSplitting where the data carrier changes. From Line Splitting (UNE ) to Line Splitting (UNE ) Assumptions: Existing Arrangement CLEC UNE Voice; DLEC Data provider in Line Splitting (UNE ) arrangement New Arrangement No change in CLEC UNE Voice; new DLEC Data provider in Line Splitting (UNE ) arrangement CLEC and DLEC partnership agreement; pre-positioned 30 business days to order activity Single CLEC LSR requested age 38 of 87 AT&T = 5 WorldCom = 4 SBCT = 2 Allegiance = hone Sen = AMS = VarTec = 5 Covad = 5 Time W = Accutel = 10/24/07 Industry review completed. Verizon advised that this scenario is supported in the West. Customers request templates to show how to process. 09/21/04 Currently under review. 06/15/04 Moved to Not Scheduled. 05/18/04 Rescheduled as candidate for February 05 Release. 04/20/04 Rescheduled as candidate for October 04 Release. Will work with another T5, C /19/03 CR moved to Not Scheduled. Request was declined for automation;

39 Rank CR#/ WG Change Request History 5 Voice CLEC or DLEC acting on behalf of VLEC orders Data Voice disconnect Voice CLEC Data disconnect Voice CLEC or DLEC acting as VLEC s agent; account restructure required from Line Splitting (UNE ) to UNE Voice CLEC reports Voice trouble DLEC reports Data trouble Initiator/Date: Michael Clancy, Covad Communications, 01/15/03 East Initiative (C /380169) however, will be considered as a project for the NMC. 06/17/03 Under TGS review. 03/18/03 Scheduled as candidate for Feb 04 Release. 02/18/03 Rated by CLECs. 01/21/03 New to List. Rating deferred by Initiator until February. age 39 of 87

40 5 35 C E Title: Retain function "Continue for Remaining "and "Values for Remaining" in LSI redesign. Description: Retention of the functionality of "Continue for Remaining "and "Values for Remaining" as tools in the new LSI format being rolled out in June. Functionality is currently being removed in June 04 LSI Re-design. Business Narrative: Reason: Current functionality saves time and produces accurate orders. rocess: Ordering Jurisdiction: North & South ; System: LSI rimary Area: Resale, UNE, UNE-; LSOG Version: 5 and above Initiator: Scott "dok" Mathews, enn Telecom, Inc, 3/26/04 Overall = 4.6 Allegiance = 4.5 AT&T = 4.5 Bridgecom = Broadview = 5 Cavalier = Choice One= Comcast = Covad = Cox = 4 CTSI= Met Tel = enn Telecom= 5 TalkAmerica= VarTec = MCI= Z-Tel = STATUS: ending Requirements. 5/10/05 ending Requirements 9/14/04 ending Scheduling. 4/13/04 rated. age 40 of 87

41 5 36 C Title: Ability to reserve TNs for all Centrex roducts Overall = 4.6 STATUS: ending Requirements E Description: Current re-order Transaction does not allow reservation of Centrex TNs. Business Narrative: rovide ability to reserve these TN through the pre-order transaction. These TNs would then be sent on the LSR, allowing CLECs to maintain flow-through operations and eliminating manual intervention to obtain the TNs. Reason: Allow CLEC to reserve TNS for their customers and issue orders to Verizon in a flow-through capability rocess: Order, re-order Jurisdiction: North & South; Transaction: LSR, CTN rimary Area: Centrex LSOG Version: LSOG 5 & above. Initiator: Joyce erry, AT&T AT&T = 5 Bridgecom = 5 Broadview = 5 Choice One= Comcast = 4 Covad = Cox = CTSI= DSCI = 5 MCI = 5 Met Tel = 4.8 enn Telecom= 4 Sprint = TalkAmerica= Time Warner = US LEC = VarTec = Xchange Telecom = XO = Z-Tel = 4 9/14/04 ending Requirements. 7/13/04 Ranked age 41 of 87

42 5 37 C Title: CABS to include both CSR and the bill in the same mailing. Overall = 4.6 STATUS: ending Requirements E Description: This initiative requests that Verizon include the CSR and the bill in the same mailing. rocess: Billing Jurisdiction: VZ East Transaction: N/A Systems: N/A Initiator: Debbie Allen, Cavalier AT&T = ATX = 5 Broadview = CableVision = Cavalier = 5 Comcast = Conversant = Covad = Cox = 5 CTC = ITC Delta.Com = MCI = Met Tel = Ntelos = enn Telecom= 5 Sprint = 3 Time Warner = Trinsic = US LEC = VarTec = 05/10/05 CR Modified and Ranked. 04/12/05 Cavalier will research further. 03/08/05 No CLEC Representation age 42 of 87

43 5 38 C E/W Title: Disconnect DSL capability on shared Loop where the voice is being migrated. Description: ermit the provisioning of orders using a single LSR to migrate from Lineshare, Linesplit, VISTA or any other commercial equivalent service to Resold Voice, UNE-, Wholesale Advantage or any equivalent commercial service using the double LOA and provide loss notice both the losing VLEC and DLEC. rocess: Order Jurisdiction: VZ East/West Transaction: LSR Systems: LSI, EDI rimary Area: Resale, UNE, UNE Documentation: Order Business Rules LSOG: 6 > Initiator: Mike Clancy, COVAD 10/24/07 Note What needs to be covered with this request is the following scenarios: REQTY = DB (East), EB, MB (West), NB, B, QB ACT = V AGAUTH = Z (Dual LOA) signifying a disconnect of the data. Overall = 4.6 AT&T = 5 ATX = 4 Broadview = 5 CableVision = 5 Comcast = 4 Covad = 5 CTSI = 4 CTC = 4 Eschelon = 5 FL Digital Nwrk = 5 HTC = 4 Integra = 5 ITC Delta = 4 MCI = 5 MetTel = 5 enn Telecom = 4 SBC = Sprint = 4 Synchronist = 5 Telcove = 4 Time W = Trinsic = 5 US LEC = XO = STATUS: Feasible 10/24/07 Industry review completed. Request designated as feasible with a moderate to high level of effort. Customers request notes on what migration requests remain outstanding. 7/11/06 ending Scheduling 6/13/06 Candidate Oct /14/06 ending Scheduling. 09/14/05 Rated. 08/09/05 Deferred. age 43 of 87

44 Title: Allow 411 Blocking on Centrex, ISDN and BX. Overall = 4.6 STATUS: Not Feasible E Description: This initiative will provide new blocking option to prevent callers from making calls to National 411 on Centrex, ISDN and BX. Update 4/10/07: The initiative was modified to include blocking of Local 411 on OTS, Centrex, ISDN and BX. Note 07/10/07: CLECs advised that blocking Local 411 is not currently available and CLEC need to pursue via Account Manager as new product offering. rocess: Order Jurisdiction: VZ East Transaction: LSR Systems: LSI, EDI rimary Area: Wholesale Advantage, Resale Documentation: Order Business Rules LSOG Version: 9 AT&T L = 5 AT&T C/T = 5 ATX = 5 Broadview =5 Comcast = Covad = COX = 4 CTSI = 5 HTC = Integra Telecom = enn Telecom= 4 Sprint = Time Warner = Trinsic = 4 XO = 10/10/07 Industry review completed. Discussion of this request grouped with C Request designated as not feasible. Verizon reaffirms its position that this change request will not be pursued as we will not implement a new block for local 411 due to our interpretation of various state business rules. 07/10/07 Not Scheduled (see note) 02/13/07 Ranked. Initiator: Janice Ziegele, Broadview age 44 of 87

45 Title: Allow Service Recovery to be requested on repair trouble ticket. Overall = 4.6 STATUS: ending Requirements W Description: The purpose of this initiative is to allow CLECs the ability to add a recording/forwarding # for their customers experiencing Repair issues. rocess: Trouble Administration Jurisdiction: VZ West Systems: LSI-TA rimary Area: Wholesale Advantage, Resale Documentation: Trouble Administration Business Rules LSOG Version: 9 Initiator: Laurie Frederickson, Integra AT&T L= 4 AT&T C/T = 5 Cablevision = Comcast = Covad = 5 Cox = 4 Eschelon = 5 Frontier = Granite = 5 HTC = 5 Integra = 5 Logix = 5 One Comm = 4 Optimal Global = 4.5 aetec = enntel = VCI = 8/14/07 Ranked. age 45 of 87

46 5 41 C Title: Shorten the port interval on simple ports. Overall = 4.5 STATUS: ending Requirements E Description: Comcast would like to shorten the port interval on simple ports one line only through EDI to next business day. Reason: With flow through systems, orders should be automatically processed and not subject to the same interval as a manually processed order. rocess: Ordering Jurisdiction: MA, NH, A and VA Transaction: LSR Systems: LSI, EDI rimary Area: LN Documentation: Interval Guidelines Initiator: Nancy Sanders, Comcast ATX = 4 Broadview = 5 Choice One= 5 Comcast = 5 Conversant = 4 Covad = 5 Cox = 5 CTC = 4 CTSI= 5 Met Tel = Ntelos = 5 enn Telecom= 4 REMI =4 Trinsic = XO = 2/8/05 Ranked. 1/11/05 Jean Derrig to review issue with CUF. 12/14/04 Beth Cohen VZ to further research issue. 1/11/05 Deferred. age 46 of 87