Implemented Change Requests CLEC Initiated (Type 5)

Transcription

1 N/A A Title: CSI Complex Listings/DSL/Contractual Info/Hunt Group Overall = 4.7 (Includes the intent of CR#19, 20 and 21) # CID# Description: Return to providing DL, Caption Listing, OCN, DSL, Hunt Group, Contractual Information and complex order info on the CSI. Process: Pre-order; Jurisdiction: West; System: WISE, GUI, EDI; Primary Area: Resale; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 03/7/2001, 7/5/2001 (originally submitted by Randy Cumbaa, McLeod USA but never represented) WorldCom = 5 SBCT = 4 Sprint = 5 VADI = 4 Time Wrnr = 5 Cox = 4 Eschalon = 5 02/19/02 Implemented on 2/11/02 with Feb. 01/15/02 No change in status 11/19/01 Conference Call was held to discuss incremental time for query interval. Outcome of call was to move forward with implementation of CR for February release. 11/15/01 Open issues regarding this CR have been addressed and final inspection of the Software Requirements Spec for CSI Remarks was completed 11/8. CORBA/EDI auto query interval should be incremented by 5-10 seconds. Two new free form character fields created to distinguish between directory info and other remarks. CR still targeted for Feb release. 11/05/01 Initial inspection of the (SRS) Software Requirements Specification was distributed for comments on 10/31/01. The final inspection of the SRS originally scheduled for 11/5 was cancelled to a later date due to several key issues. 10/30/01 JAD (Joint Application Design) session was held on 10/30/01. 10/16/01 The BAD (Business Application Design) session was completed on 9/19/01 and Business Requirements signed off 9/21/01. Requirements Gathering Session scheduled for 10/10/01. 09/14/01 No change 08/21/01 Candidate for Feb release 7/17/01 Rated by CLECs with the understanding that it contain the intent also of CRs #19, 20 and 21. Therefore, CRs #19, 20 and 21 were not rated individually and CR #10 was revised and resubmitted as CR #10A. Note: The following status was before rewrite of CR #10 05/15/01 Cancelled due to no representation. AT&T will re-write and submit as new CR. 04/17/01 No representation at April Mtg 04/09/01 Mishele is working on this and a new field called Remarks will contain all non-formatted info. 03/21/01 New to list. No representation at March Mtg. Page 1 of 13

2 N/A Title: PON VER changed on internal sups Overall = Description: Modify the PON VER field in EDI applications so the PON cannot be changed by the NOMC when it does internal sups. Process: Pre-order; Jurisdiction: West; System: EDI; Primary Area: Resale, UNE, and UNE-P; LSOG Version: All Initiator/Date: Mike Salazar & Nancy Click, AT&T; 3/13/01 WorldCom = 5 SBCT = 5 Sprint = 5 Rhythms = 5 VADI = 5 Time Wrnr = 5 STATUS: COMPLETED 11/15/01 CR determined to be complete. 10/22/01 Decision at BAD session that, based on the manual process put in place in June of 2001, there are no additional system enhancements required. The manual process does eliminate the condition where by the NMC updates the PON VER. CR considered completed on 6/22/01 with implementation of revised manual process. 10/16/01 CR has been rescheduled as a candidate for the June Business Application Design (BAD) session scheduled for 10/22-24/01. 09/14/01 No change 08/21/01 CR is candidate for Feb release 07/23/01 New Process went into effect on 6/22/01 for a manually applied procedure for internal sup. 07/17/01 No change 6/19/01 Awaiting funding commitment. 05/15/01 Pending M&P Revision 04/17/01 Further clarification and discussion needed during May CMP mtg. 03/21/01 Rated by CLECs 02/20/01 New to list. Page 2 of 13

3 N/A Title: Same Day CFA Pair Changes Overall = 3.4 C Description: Develop a process to make same day pair changes on CFAs (Connecting Facility Assignment) during porting and maintenance activities. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 AT&T = 3 SBCT = 2 Sprint = 4 VADI = P Time Srnr = 1 Cox = 4 Eschalon = 4 STATUS: COMPLETED 08/22/02 Document was posted to web-site as a revision for the CLEC Guide Provisioning. Documentation can be found on the VZ Wholesale Services web-site, under Verizon Support Home Page, Verizon West Customer Support, Business Resources/CLEC Guide/Provisioning. Revision replaces the existing Provisioning section in its entirety. 06/18/02 Document is ready and waiting go-ahead from Legal before posting. 06/10/02 Operations team looking for positive concurrence to the final changes to the revision of the Provisioning section of the CLEC Guide no later than June 7. Still waiting for posting to website. 04/16/02 Process in place awaiting external documentation of process. CMP Team will seek commitment to a date, however there remain no reported issues of non-compliance with modified process to allow changes on the due date. 03/20/02 This particular document has been completed; however it is included with a group of updates to be posted within the next couple of weeks. 02/4/02 Business Owner states that documentation is awaiting final approval. We will be given notification when such is posted to their web site. 12/10/01 Verbiage should be ready mid-january. 11/29/01 No recurring instances of problem since correction by VZ. However, Allegiance has asked for documentation for training purposes. VZ is currently working on that documentation. 11/15/01 Initiator receptive to info below w/ exception that it is not actual practice per anecdotes from the field. Comments from VZ West Business Owner was this would be corrected. Request examples to work with Business Owner from initiator to enforce procedures. 10/16/01 VZW (NCPC) currently allows up to two CFA changes during coordinated conversion or coordinated hot cut. Current policy put into place to facilitate conversions w/ minor CFA discrepancies, protect VZ on conversions w/ significant CFA discrepancies and hold the CLEC responsible for their CFA records. This should resolve problem for Allegiance. If not, please send in examples. Note: VZE allows no CFA changes at time of conversion. 09/14/01 - Business Case is being written to have WPTS available in the West. Waiting on reply from Business Owners. 08/21/01 - Waiting on feedback from Cust Relations/Network Operations Page 3 of 13

4 07/17/01 New to List. Rated by CLECs N/A Title: T5 No Facilities Jeopardy Update Overall = 3.1 Completed for Apr 04 (C P2 P2) Not in DB Unassigned Description: The No Facility Process requires the CLEC to resubmit an order within 30 days if the order is Jep d back with no facilities. Allegiance would like to see a more proactive response from Verizon, telling when the relief date will be for facilities if known, and provide updates if the date for relief is extended beyond the original date, or if facilities become available earlier. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 08/09/01 AT&T = 1 WorldCom = 3 SBCT = 1 Sprint = 4 VADI = 4.5 Eschalon = 3 BTI = P ICG = P 04/12/04 - Implemented with the April 04, worked with C P2. 10/24/03 The two conditions listed below will be satisfied and worked with C P2, scheduled for the April release. 08/19/03 Initiator stated that this CR could be closed if there were two conditions met in C : 1) If there is an indicator on the jeopardy notification that states there will be/has been a work order issued to provide additional facilities and an estimated date of completion. 2) If there is not a planned work order to relieve the no facility condition, that this information be stated on the jeopardy notification. 06/17/03 Initiator stated they understand VZ will not build facilities in order to accommodate a CLEC order. In some cases in the past, however, agents have been able to inform the CLEC of pending facilities. This CR was related to the recent CR introduced by Covad, C Jeopardy Remarks, which should be satisfied with existing CR C Allegiance will be meeting with Tom McGuire to pursue this issue. 01/21/03 Will be included in Conference Call between Process Group and Allegiance to discuss CR C /17/02 Referred to Process Group 11/19/02 It was noted that this issued was not discussed during the Operations Meeting, and is still an issue with Allegiance. CLECs have asked for clarification of No Build Policy and requested that it be placed on the web-site. 09/17/02 Added to agenda for the Operations Mtg to be held in Oct. 04/16/02 Allegiance working with VZ Account Team to satisfy their request with a different approach. 03/19/02 Bob Buerrosse reported that Allegiance will be initiating escalation process. 11/15/01 No change in status. 10/16/01 Rated by CLECs. VZW s consistent policy has been to not provide this info to CLECs. VZ not required to build facilities to accommodate CLEC svc requests and providing planning info would be considered proprietary. IP Support does not support changing the current process, since OSP will not pursue or launch wo s or provide follow-ups and updates on facility relief. VZ does not provide relief for NO FAC conditions for UNE Wholesale activity. Note: VZE does not provide the requested info or follow-up. 08/21/01 Will not be rated until Sept Mtg Page 4 of 13

5 N/A Title: Rates for IOSC s to Appear on CSR Overall = # for Jun 02 N/A # for Jun 02 Description: The feature details on the CSR need to show the rates for each IOSC. (This was provided in the past). Process: Billing; Jurisdiction: West; System: WISE; Primary Area: All; LSOG Version: All Initiator/Date: Kathy Kidwell, Business Telecom, Inc., 08/23/01 Title: WISE CSR/CSI Logic Update Description: WISE CSR/CSI Logic now uses telephone number field only for CLEC customer profile query. Need to expand to use both telephone number and directory number fields when CSR/CSI profile query is submitted. Process: Pre-order, Order; Jurisdiction: West; System: WISE, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Julie Wray/Jeannette Surarez, Integra OGT/ICG Communications, 09/19/01 AT&T = 1 WorldCom = P SBCT = 1 Sprint = P VADI = 4 BTI = 5 Allegiance = 2 Eschalon = 2 ICG = P Overall = 4.7 AT&T = 4 SBCT = 5 Cox = 5 VADI = 4.5 Time Wrnr = 5 BTI = D ICG = 5 Eschelon = 5 XO Comm = 4 Integra = 5 06/10/02 CR implemented with June /01/02 Impact Assessment Completed for Escalation and CR now rescheduled as committed for June release. 02/08/02 CR rescheduled as Candidate for Oct /19/01 No change in status. 12/11/01 SRS given final approval. CR still scheduled as candidate for June release. 12/05/01 - Inspection was held for the Software Requirements Specification (SRS). Final approval is pending. 11/28/01 Requirements Gathering Session (RGS) was completed. 11/15/01 Final copy of the BRD and CID documents distributed on 10/26/01. JAD session to be scheduled. 10/24/01 Business Application Design (BAD) session was completed and the Business Requirements Document signed off on 10/26/01. 10/16/01 Scheduled as candidate for June VZ has been working on a site to report the West rates that are tabled. However, the servers to be used for the site have been diverted to support other requirements due to 911 attack. 09/14/01 New to List. 04/10/02 CR implemented with June /01/02 Impact Assessment Completed for Escalation and CR now rescheduled as committed for June release. 02/08/02 CR rescheduled as Candidate for Oct /15/02 No change. Still scheduled as candidate for June release. 12/18/01 Rated by CLECs 12/5/01 Inspection was held for the Software Requirements Specification (SRS). 11/28/01 Requirements Gathering Session (RGS) was held on 11/28/01 and completed on 11/29. 11/15/01 Business Application Design (BAD) session completed 11/2/01 and Business Requirements Documents signed off on 11/5/01. No Representation for Nov Mtg. 10/16/01 Group decided to hold voting on this until November due to further research. 10/16/01 New to List. Scheduled as candidate for June 2002 release. Page 5 of 13

6 N/A Title: Parsed Address in Bulk Loop Overall = 3.7 C # for Nov 02 N/A A C # for Oct 03 Description: Provide parsed address on the Bulk Loop Qual Extract. Currently, AAIS has the info stored as parsed info, but it is sent unparsed in the extract. Process: Pre-order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Karen DuBourg, VADI, 10/24/01 Title: T5 Directory Listing Interface Description: Establishment of a new interface providing CLECs access to view NOCV listings that belong to them via database. Would allow CLEC to proof new listings, making corrections at the time they are put into the systems. Process: Currently no process in place other than hard proof sheets from Directory Company; Jurisdiction: West; System: GUI, EDI, CORBA, CSI, and TBD; Primary Area: NOCV Listings; LSOG Version: 4 Initiator/Date: Carolyn House/Jodi Oomkes, USX/Choice One, 01/11/01; Mike Salazar, AT&T, championed this CR with modifications at 4/17 meeting. WorldCom = 3 SBCT = 2 Sprint = 3 VADI = 5 Allegiance = 4 Covad = 4 Overall = 4.3 Sprint = 4 Rhythms = 4 VADI = Pass Time Wrnr = 4 11/20/02 CR Completed. 06/10/02 CR will be implemented with a Flash Cut. All regions will go the 2 nd week in November. 05/21/02 Users are requested to comment on their ability to accept the new file on a region basis or acceptance in a non-clec impacting release. 02/22/02 Initiative # created and project has been released for IAB Assessment. (SPM ID E1408A5, same as CR#01-081) 02/20/02 BRD (Business Requirements Document) signed off 02/19/02 Candidate for Oct 02 release. Business Application Design Session scheduled for 2/14/02. 01/15/02 No change in status 11/15/01 New to List. Rated by CLECs. 10/13/03 CR implemented with the October. 07/15/03 CR is still targeted for the October and is being worked along with an East Initiative , Electronic Delivery Method for CSR > 10K line restriction. 03/18/03 Doug Tomlinson provided status of CR: Phase 1 will include a new FTP Mailbox to gain access to a Listing Verification galley proof 30 days prior to book close. This includes the ability to search for a listing and to sort by column. Phase 2 is reserved for the request direct interface. 01/21/03 A Listing Verification Report Database will be available in March for the East, with hopes of the same being available later in the West. This is a separate interface into the Directory Company. 11/12/02 CR has been revised from outcome of Conference Call on 10/30/02. 10/28/02 CR rescheduled as candidate for October 03. CR referred internally to determine benchmark strategy of change requests. 10/15/02 Conference Call scheduled for 10/30/02 at 3pm CST to discuss what additional information the CLEC community wanted. 09/17/02 CR introduced in August as an interim solution to this CR was cancelled by initiator. 08/07/02 Allegiance submitted C as an Interim Solution to Directory Listing Access. 06/10/02 No revision or new CR has been received to date. Original CR has been scheduled as a candidate for Jun 03. Page 6 of 13

7 N/A C Title: Single PON-Level SAR (Phase 1) Overall = 4.3 # for Feb 03 Description: To receive a final SAR version that includes all work completed for a single PON. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 03/07/02 WorldCom = D SBCT = 4 VADI = 4 Allegiance = 4 05/21/02 Discussion on a revised and/or new CR to be submitted for implementation in the interim of the project now under development. Funding is not available in 2002 for this project and CR is included as a 2003 funding expectation. The interim solution would be an excel report, such as being currently used in the East. 02/25/02 A Business Case has been completed for VZ East where at least 4 options are being considered on how to proceed. VZ West will be completing a like Business Case and will follow VZ East s lead for the present. 02/11/02 CR moved from Feb 03 release and placed in unassigned. 02/04/02 CR was slotted as candidate for a Feb 03 release. 01/15/02 Initiator requests that VZ West move forward with CR instead of waiting on project decision from VZ East. 12/12/01 A project to create a national listing repository accessible via WISE now being discussed at a VP level. No decision/dates at this time. 11/15/01 No change in status 10/16/01 Project running into major obstacles. No schedule for either VZE or VZW. Update expected in December. 09/14/01 No change 08/21/01 VZ East running into difficulty for implementing project for 3/02, and have pushed back to 6/02. 07/17/01 Verizon will be holding a directory listings workshop in September in Irving. More detailed info will be available at a later date. 06/19/01 A plan is being developed for the entire Verizon footprint. More info to follow in July/August. 05/15/01 Awaiting funding commitment. 04/17/01 Championed by AT&T, after modification (removed LMS wording). CLECs rated at April Mtg. 03/21/01 No representation 02/20/01 New to list. Will rate at March mtg. 02/18/03 Implemented on 2/10/03 with February. 10/28/02 Correction made to matrix reflecting Initiator information. 10/15/02 Discussion of this CR exposed the fact that the SAR that would be sent out with the CR s implementation would list only the last service order that completed, and CLECs would have the option of viewing all SOs via WISE. CLECs pointed out that the original intent was to also have the SAR list an accumulation of all associated SOs. Consensus was reached to continue on with this enhancement for Feb 03 and follow up with a second initiative to summarize the Page 7 of 13

8 N/A Title: CLEC Access to Scheduling Overall = 3.3 C # Unassigned Description: Allegiance needs to confirm the order activity scheduled for a given date, 48 hours or less in advance. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 AT&T = 2 SBCT =.5 Sprint = 3 VADI = 4.5 Time Wrnr = 4 Cox = 3 Eschalon = 4 completion notice. The second initiative will not be rated, but will bear the same rating as this CR. 06/10/02 CR scheduled as candidate for Feb /29/02 Business Application Design (BAD) session scheduled for April 8-10, /19/02 New to List. Rated by CLECs. STATUS: COMPLETED 02/18/03 Confirmed first CLEC using WPTS in West. 01/21/03 First CLECs began WPTS training the week of 01/27/03. Anyone interested in training needs to contact Training and Education. WPTS link can be found on the Web Site under Local Service Providers: Tools and Applications, and scroll down to find Wholesale Provisioning Tracking System (WPTS): 11/19/02 CR will be left in open status until WPTS has been delivered. 10/23/02 WPTS was introduced at the Operations Meeting. CLECs were provided with a demo and invited to request USER Ids and other training. Verizon proposes that this CR be closed. 10/15/02 CR remains on the Development Schedule as a placeholder. WPTS deployment plans will be discussed at the Operational Meeting. It is anticipated that this will satisfy the needs of the CR, and that CLECs will be invited to beta test the system this quarter. 08/08/02 Deployment plans for WPTS in West are underway. Targeting October for walk-though of WPTS with CLEC community. 05/21/02 No change in status. 05/08/02 During Interim CMP CC: VZ indicated understanding of CLEC request to expand the WPTS status capability across the footprint. WPTS is one example of a successful test of an LNP provisioning system being gradually expanded across territories served by like operational systems. Because VZ E&W do not share common operational support systems, expansion of WPTS may require extensive system enhancement and possibly the creation of a new SPTS-like system. The WPTS graphical user interface does not currently auto generate status notifications. Enhancement of WPTS to auto-generate EDI and CORBA status notification messages will be evaluated as a candidate for the initial deployment. VZ is currently planning and evaluating options. Additional information should be available in 4Q02. AT&T and Allegiance noted the above status as unacceptable. Escalation of the issues will continue. AT&T also questioned understanding of request did not require WPTS deployment. Allegiance wanted access to internal system used by NMC Page 8 of 13

9 N/A C Title: T5 Due Date for Pre-Ordered Loops Overall = 4.7 # for Oct 03 Description: Ability to pre-order loops and get a due date for installation in the pre-order environment. Process: Pre-order; Jurisdiction: West; System: WISE, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Art Chavez, SBC, 03/25/02 SBCT = 5 VADI = 4 XO = 5 Eschalon = 5 VarTec = 4 Electric LW = 5 DSET = P to obtain status. AT&T wants EDI notification of status, not look up of status as currently performed. 04/15/02 Bob Buerrosse escalated CR. 03/19/02 Bob Buerrosse reported that Allegiance will be initiating escalation process. 11/15/01 No change in status. 10/16/01 WPTS is not feasible in the West due to coordination/programming challenge being much greater with little payoff. 09/14/01 - Business Case is being written to have WPTS available in the West. Waiting on reply from Business Owners. 08/21/01 Waiting on feedback from Customer Relations/Network Operations 07/17/01 New to List. Rated by CLECs 07/09/01 Response from CLEC received. 07/06/01 Letter sent to CLEC for clarification. 10/13/03 Implemented with October 07/14/03 Packaged into October. 03/21/03 Rescheduled from the June release to the October release. 01/21/03 Initiator agreed to the following as a close enough approximation of original CR intent: For POTS orders, the ability exists to view available Due Dates and select the preferable one. For nondesigned services, we can provide a look-ahead function. For designed loops, we don t have the tables etc. necessary to provide due dates, but can give the next available Due Date, but unable to provide alternatives. 12/17/02 Summary of BRD provided to CLECs. 08/26/02 Business Requirements Document (BRD) completed. 08/08/02 Business Application Design (BAD) session held. 06/10/02 Scheduled as a candidate for the June /16/02 New to List. CR expanded during Apr Mtg to include: UNE Loops/All Types, All Production pre-order interfaces, and designed and non-designed in the respective sections of CR. Rated by CLECs. Page 9 of 13

10 N/A C Title: T5 Hunt Group Data at Account Level Overall = 4.4 # N/A C # for Feb 04 Description: On an LSR order, the Hunt Group is at the order level, requesting the hunt data on the CSI be parsed at the account level. The hunt group structure can be provided with a list of each TN and it s position within the hunt group. This would be independent of the individual TN data returned (PIC, LPIC, FEATURE, etc). Process: Order; Jurisdiction: West; System: WISE, EDI, Corba; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson/Bob Buerrosse, AT&T/Allegiance, 05/02/02 Title: T5 Single PON-Level SAR Follow-up (Phase 2) Description: The return to CLECs will be changed. Prior to implementation of C , CLECs received multiple SARs for a single LSR. C caused only the final SAR to be sent to the CLEC. Others were to be available to the CLECs via WISE. This initiative will cause all SARs to be accumulated and sent to the CLEC upon final completion. Initiator/Date: Initiative from previous CR , 10/18/02 SBCT = 5 VADI = P Alleginace = 5 Covad = 3.5 VarTec = 4 Overall = /16/03 - Implemented 03/18/03 The June release will also provide additional report capabilities. These reports will help in the evaluation of the size of the effort. There are three out of balance conditions under review. The first is the situation where Verizon retail is billing for hunting where no huntgroup exists. The second involves Verizon retail provisioning hunt service without billing for hunt service. The third condition involves billing for hunt group provisioned to another line. 01/21/03 Doug Tomlinson gave a status, indicating that this CR will be a 2 phase process, with the first phase relating to the backend processes and scheduled for the June. However, the second phase will be a clean-up of the embedded base and has not yet been given any time estimates. 12/17/02 Doug Tomlinson will be asked to give an update during the Jan mtg. 10/15/02 Doug Tomlinson reported on this CR. Doug notes that the HTSEQ field on the CSI will carry information, if entered correctly at the time the Retail SO is processed. Doug confirmed CLEC instances where there has been disagreement between the IOSCs and what the customers ordered. Enhancements to the retail system are pending to create edits that will catch this data discrepancy. 09/17/02 Scheduled as a candidate for the June 03. BAD session scheduled for 9/ /21/02 New to List. Rated by CLECs. In discussion of this CR, CLECs recognized that this would do nothing for cleaning up the embedded base field, and therefore, any benefit from the implementation of this CR would not be seen for quite a while. 02/16/04 Implemented with February. 09/08/03 SRS completed. 06/19/03 Moved out of October into Feb 04 due to capacity constraints. IT did re-assess the LOE, but the anticipated LOE exceeds any available capacity. 05/15/03 SRS inspection to be completed. 05/05/03 JAD completed. 12/17/02 Referred to Process Group. 11/19/02 Escalated to be included in the June /11/02 Scheduled as candidate for Oct /18/02 Initiative from previous CR: C Will carry the same Page 10 of 13

11 rating as C N/A C # Title: T5 Improved Loop Qual Information for DLC Overall = 4.7 for Oct 03 N/A C # for Feb 04 N/A C # for Feb 04 Description: Review existing Verizon records to update data in Loop Qual OSS and bulk extract. Process: Pre-Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad Communications, 12/02/02 Title: T5 Single LSR for Conversion Description: Conversion of the Type of Service on a single LSR during migration. Process: Order; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 02/13/03 Title: T5 Modify PN to Not Report Internal Migration Description: Provider Notification Report only needs to show if customer has migrated from one Company to another. This CR requests PN be modified so that when a CLEC migrates their own customer from Resale to their own UNE-P, no report is made by PN. Process: Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: AJ Dunbar, Cat Communications International Covad = 5 Eschalon = P Overall = 4.8 SBCT = 5 Phone Sen = 5 AMS = P VarTec = 5 Covad = 5 Time W = 4 Accutel = 5 Overall = 4.2 SBC = 5 Covad = P Allegiance = P VarTec = 4 CAT = 4 Metro = 4 10/13/03 Implemented with October. 07/14/03 Packaged into October. 06/17/03 Summary of BRD provided to CLECs. 05/07/03 JAD completed. 02/04/03 Sign-off of BRD. 01/31/03 Final Review of BRD. 01/24/03 Business Requirements Documentation session held. 01/06/03 CR was scheduled as a candidate for Oct /17/02 New to List. Rated by CLECs. Type 4 CR C appeared to serve the same purpose as this CR with the exception of the provision for an ISDN flag. It was decided to revise this CR with only the ISDN flag as an enhancement to CR C , and to apply the same rating that was given to C /16/04 Implemented with February. 11/11/03 - CR adjusted into release and now committed for Feb /08/03 SRS completed. 08/19/03 SRS to be completed by 8/22/03. 06/23/03 Final sign-off and review of Business Requirements Document. 06/11/03 Initial BAD session held with follow-up session on 6/19. 06/04/03 Business Applications Design (BAD) session scheduled for 6/11/03. 03/18/03 CR has been escalated by CLEC. 03/18/03 Scheduled as candidate for Feb /18/03 New to List. Rated by CLECs. 02/16/04 Implemented with February. 11/06/03 (1)No, this was not part of the original request. When this is implemented all migrations from Resale to UNE-P or UNE-P to Resale for the same company will not have a PN generated. (2)Yes, different OCNs within the same company. If you would like to add the option of selecting whether to have the PN sent or not, similar to the process in the East, a new CR will need to be sent. 10/21/03 (1)Will there be a place to select, on the CLEC Profile, to omit the PN Report if migration occurs within your company? (2)Does this apply to different OCNs? 09/08/03 SRS completed. Page 11 of 13

12 CCI, 03/03/03 06/24/03 Final sign-off received on Business Requirements Document. 06/24/03 Business Requirements Session held. 03/18/03 New to List. Rated by CLECs N/A C # for Feb 04 N/A C # Completed for April 04 (C P2 P2) Title: T5 Single LSR for Subsequent Migration Description: Providing a single LSR transaction for subsequent migrations for a platform customer at a single location. Process: Order; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 04/07/03 Title: T5 Jeopardy Remarks Description: Include remarks on the jeopardy notification sent back to the CLEC. Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: John Boshier, Covad Communications, 05/07/03 Overall = 4.8 MCI = 5 SBCT = 5 Allegiance = P CAT = P ChoiceOne = 4 VarTec = 5 Covad = 5 Overall = 4.6 VarTec = 4 Covad = 5 MCI = 4 CTSI = 4 ChoiceOne = 5 02/16/04 Implemented with February. 09/08/03 SRS completed. 08/19/03 SRS to be completed by 8/22/03. 06/20/03 Final sign-off and review of Business Requirements Document. 06/17/03 Business Application Design session has been scheduled for June /15/03 New to List. Rated by CLECs. AT&T requested classification of this CR as Type 1, but agreed to rate as Type 5, as backup in avoiding any delays in development process. 04/12/04 Implemented with the April 04, worked with C P2. 10/24/03 This CR will now be satisfied and worked with C P2, scheduled for the April release. 9/08/03 CR has been scheduled as a candidate for June 04. 9/08/03 CR no longer being worked with C P2, and will move forward as a separate Change Request, and assigned to a release. 8/19/03 CR is being handled with C P2, which is now listed as a candidate for April 04. Allegiance has requested the following specific work order status indicators to be developed for: 1) An indicator on the jeopardy notification that states there will be a work order issued to provide additional facilities and an estimated date of completion. 2) That there is not a planned work order to relieve the no facility condition. 7/15/03 It was noted that the 65 tabled entries for the jeopardy remarks field going in with C were not sufficient for satisfying this CR. Initiator wants to see the remarks on the form. CR was, therefore, rated during the July Meeting. 6/17/03 CR should be satisfied with existing CR C Before withdrawing this CR, initiator would like to first determine whether or not the 65 tabled entries for the jeopardy remarks field will be sufficient. The remarks were included with the Draft Meeting Notes from the June Meeting. 5/20/03 New to List. Page 12 of 13

13 N/A C Title: T5 RESID Information on Provider Notification Overall = 5.0 # for Feb 04 N/A C # Description: RESID to be auto populated for all products when a Provider Notification is sent. Process: Order, Provisioning; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 07/14/03 Title: T5 Populate TOS field on CSR response transaction to identify POTS/Sm Bus Acct Description: This Change Request is for VZ-W to populate the TOS field, character position 1 with a valid value of 1 or 2 for simple POTS and small business type accounts. TOS character positions 2 to 4 would contain the valid entry of - (hyphen). For basic POTS and small business type accounts, the CSR response transaction TOS field would contain: 1--- or 2--- Initiator/Date: Paul Figlestahler, MCI, 11/13/03 CTSI = 5 ChoiceOne = 5 MCI = 5 VarTec = 5 Covad = 5 Overall = 4.6 MCI = 5 Allegiance = 4 Eschalon = 4 Covad = 5 Choice1 = 4 Z-Tel = 5 02/16/03 Implemented with February 11/11/03 CR adjusted into release and now committed for Feb /12/03 CR escalated into Feb /05/03 Business Application Design (BAD) session held and Business Requirements Document (BRD) completed. 08/19/03 Scheduled as a candidate for the June /15/03 New to List. Rated by CLECs. STATUS: COMPLETED 02/10/04 MCI agreed to withdraw CR, since adding the valid values to the CS Field in CSI Response in LSOG 5/6 satisfied the request ( from Paul Figlestahler to Linda Williams). 11/24/03 Scheduled as a candidate for the Oct /18/03 New to List. Rated by CLECs. Page 13 of 13