Cancelled/Closed/Reclassified Change Requests CLEC Initiated (Type 5)

Transcription

1 N/A Title: Add central office CLLI codes to WISE loop qualification. Overall = 4.1 Description: SBC wants the Host/Remote SWC CLLI code for the end user s address to be returned, which increases LSR accuracy. Process: Pre-order; Jurisdiction: West; System: GUI, EDI, CORBA, CSI and TBD; Primary Area: Line Sharing, DSL, ISDN; LSOG Version: N/A Initiator/Date: Art Chavez, SBCT, 01/05/01 N/A Title: Change Loop Qualification query process from two-step into one. Description: Changing the two-step query process into one where a TN query would perform validation and then, if validation is obtained, move on automatically to loop qualification, eliminating a step for the agent. Process: Pre-order; Jurisdiction: West; System: GUI, EDI, CORBA, CSI and TBD; Primary Area: Line Sharing, DSL, ISDN; LSOG Version: N/A Initiator/Date: Art Chavez, SBCT, 01/05/01 N/A Title: Loop Qualification Yes/No Description: The loop qualification issue be resolved with a yes/no response from the system, saving time on not having to rely on agent to correctly analyze the facilities. Process: Pre-order; Jurisdiction: West; System: GUI, EDI, CORBA, CSI, and TBD; Primary Area: Line Sharing, DLS, ISDN; LSOG Version: N/A Initiator/Date: Art Chavez, SBCT, 01/05/01 AT&T = 3.5 WorldCom = 4 SBCT = 5 Sprint = 3 Overall = 4.8 AT&T = 5 WorldCom = 4 SBCT = 5 Sprint = 5 Rhythms = 5 Overall = 3.8 AT&T = 4 SBCT = 5 Sprint = 3 Rhythms = 4 VADI = 4 05/15/01 Art Chavez gve verbal permission to close this CR. 05/15/01 Verizon requests permission from Initiator to remove CR from prioritized list to closed/cancelled list. 04/17/01 Investigation supports the customer s requirement is part of the system design. No further action can be taken. 05/15/01 Art Chavez gave verbal permission to close CR. 05/15/01 Verizon requests permission from Initiator to remove CR from prioritized list to closed/cancelled list. 04/17/01 Research shows the TN Validation before Loop Qual not required. : 07/17/01 Art Chavez gave verbal permission to close CR. 06/19/01 VZ West does not determine whether or not a loop qualifies for XDSL but returns sufficient info for CLECs to determine this for themselves. 05/15/01 Waiting on policy decision from Product Management. 04/17/01 Waiting on info for Bulk Qualification, which may address issue. Page 1 of 8

2 N/A Title: Pre-Order/Order Field Uniformity Integration Overall = 3.9 STATUS: RECLASSIFIED Description: The Pre-Order and Order fields will become uniform across all transactions and thus simplify the processing of orders. Process: Pre-order, Order; Jurisdiction: West; System: EDI; Primary Area: All; LSOG Version: 4/5 Initiator/Date: Collaborative CLEC Community, 01/11/01 N/A Title: INQNUM (Inquiry Number) Alternative 1 Description: Remove the requirement for the TN Reservation and Scheduling Reservation INQNUMs to be equal to those used/returned on the Address Verification Query/Address Verification Response from for the same address. Process: Pre-order; Jurisdiction: West; System: EDI; Primary Area: LSOG Version: 4/5 Initiator/Date: Wayne Greve, Telcordia (Sprint), 02/05/01 N/A A Title: NOMC Hours Description: Adjustment of NOMC hours to M-F: 7am-11pm CST, and Sat: 8am-5pm CST to better accommodate customer s hours of operations. Process: Pre-order, Order; Jurisdiction: West; System: WISE, EDI, CORBA, NDM, FTP; Primary Area: All; LSOG Version: All Initiator/Date: Celia Engman, VADI, 02/13/01, Revised 04/01/01 AT&T = 4 WorldCom = 5 SBCT = 3 Sprint = 5 Rhythms = 4 VADI = 2 Time Wrnr = 5 Overall = 3.6 AT&T = 4 Sprint = 4 Rhythms = 3 Time Wrnr = /15/01 Reclassified as Type 2 CR; and removed from Type 5 List. 04/17/01 Currently slotted for Oct Release 05/14/01 Written notification from Wayne Grebe to close CR. 04/17/01 Still no sponsor; Telcordia asked to have this put off until May 03/21/01 Not rated in March due to Sprint s refusal to sponsor. Telcordia will attempt to get another sponsor. 07/17/01 VADI gave verbal permission to close this CR. 06/19/01 Awaiting action from CLEC. 05/15/01 Verizon National Mkt Center declined expansion of center hours absent increased order volume. 04/17/01 CR modified and rated by CLECs 03/21/01 CR will be mdofied and rated at April Page 2 of 8

3 N/A A Title: Verbal Trouble Ticket Limit Overall = 3 AT&T = 2 Description: Request for the two trouble reports per CLEC phone call restriction be removed or modified to allow unlimited verbal trouble reporting to only the interval when access to WISE is unavailable. SBCT = 2 Sprint = 3 N/A Title: CSR Problem Process: Repair; Jurisdiction: West; System: Telephone; Primary Area: N/A; LSOG Version: N/A Initiator/Date: Celia Engman, VADI, 02/13/01, Revised 4/19/01 Description: Return to providing DL, Caption Listing, OCN, and complex order info deleted from CSR, in order for CLECs to see if WTN is their customer and to get the customer s info. Process: Pre-order; Jurisdiction: West; System: WISE, GUI; Primary Area: Resale; LSOG Version: 4 Initiator/Date: Randy Cumbaa, McLeod USA, 03/07/01 N/A Title: INQNUM (Inquiry Number) Alternative 2 07/17/01 VADI gave verbal permission to close this CR. 06/19/01 Awaiting action from CLEC 05/15/01 CR Re-rated at May Mtg 05/03/01 Customer Care declined unlimited trouble reporting unless related to center responsiveness. 04/19/01 VADI modified CR to only the time interval when WISE is unavailable 04/17/01 VADI will modify CR and submit for a Re-rate in May 03/??/01 Request insupportable by Customer Care 07/17/01 Revised and resubmitted as 10A 05/15/01 Cancelled due to no representation. AT&T will re-write and submit as new CR. 04/17/01 No representation at April Mtg 04/09/01 Mishele is working on this and a new field called Remarks will contain all non-formatted info. 03/21/01 New to list. No representation at March Mtg. Description: Echo back a tag in the Pre-Order return responses that Telcordia can use to carry a second INQNUM Process: Pre-order; Jurisdiction: West; System: EDI; Primary Area: LSOG Version: 4/5 Initiator/Date: Wayne Grebe, Telcordia (Sprint), 02/05/01 05/14/01 Written notification from Wayne Grebe to close CR. 04/17/01 Telcordia asked that this be passed on until May 03/21/01 No representation at March mtg Page 3 of 8

4 N/A Title: CSR/CSI IDL Specs Overall = 4.1 OMT CR# Description: Modify CSR/CSI IDL specs so they conform to TCIF industry standards. Process: Pre-order and Order; Jurisdiction: West; System: EDI; Primary Area: Resale, UNE and UNE-P; LSOG Version: All Initiator/Date: Cheryl Peterson and Mike Salazar, AT&T; 3/14/01 N/A Title: PON Level Versioning AT&T = 5 WorldCom = 4 SBCT = 4 Sprint = 5 Rhythms = 4 VADI = 3 Time Wrnr = 4 09/06/01 Closed per Initiator via 08/21/01 Waiting on info from IT 07/17/01 No change 06/19/01 No change 05/15/01 Awaiting funding commitment. 04/17/01 CR has been forwarded to IT Development. 03/15/01 New to list. Will rate at March STATUS: RECLASSIFIED Description: Allow CLECs to toggle between LSOG versions. Process: Pre-order, Order; Jurisdiction: West; System: Wise, EDI, CORBA, NDM, FTP; Primary Area: All; LSOG Version: All Initiator/Date: Dannette Fields, Sprint, 03/29/01 N/A Title: Ordering Interface Description: Enhanced EDI Ordering communications between VADI and VZW ILEC. Process: Pre-order, Order; Jurisdiction: West; System: EDI; Primary Area: LSOG Version: 4/5 Initiator/Date: Jeff Elder, VADI, 04/12/01 04/17/01 Reclassified as Type 2 CR; removed from Type 5 List 04/17/01 New to list 04/19/01 Withdrawn per LeAnne Gorman, VADI Page 4 of 8

5 N/A OMT CR# Title: Bulk Loop Qual Re-sold Remarks Field Description: The ILEC should identify Resold Accounts in the Bulk Loop Qual Extract. Process: Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: LSOG Version: All Initiator/Date: Tonya D Antonio-Patton, VADI, 06/07/01 Overall = 2.7 AT&T = 2 Sprint = 2 SBC = 3 Allegiance = 2 Cox = 2 STATUS: WITHDRAWN 05/08/02 During Interim CMP CC: Discussion led to a decision by the initiator that this is an issue in VZE and not in VZW. CR was withdrawn from consideration in VZW 03/19/02 Conf Call to be set with VADI to discuss if there is still an on-going need for this CR. 03/06/02 CR has been rescheduled as candidate for Feb 03 release. 03/05/02 Per discussion during JAD session for C , VZ West may request confirmation from the CLECs of the ongoing need for this CR. 01/15/02 No change in status 12/18/01 Still under research (Ref: OMT CR#01-014) 11/15/01 Rescheduled as a candidate for the October 2002 release. 10/16/01 CR has been rescheduled as a candidate for the June 2002 release. 09/14/01 No change 08/21/01 - Trying to sync up with CR#2121 from the East, which contains the same request. Waiting on input from Prod Mgr. Candidate for Feb release. 07/17/01 The information that the CLECs are requesting is in a data base CLECs have no access to. Rated by CLECs. 06/19/01 New to list. Will discuss and rate at July Meeting. Page 5 of 8

6 N/A Title: Attachment for CBITS Overall = 2 STATUS: RECLASSIFIED OMT CR# Description: Enhance CBITS (CXR Billing Inquiry Tracking System) to allow the attachment of a file containing multiple telephone numbers. Process: Billing Jurisdiction: West; System: WISE Billing; Primary Area: Resale LSOG Version: All AT&T = 1 Sprint = P Allegiance = D Aschelon = D 08/21/01 CR reclassified as a Type 4 08/21/01 Candidate for Feb Release 07/17/01 New to list. No representation Initiator/Date: Adrianne Kemper, CCI, 07/03/01 N/A Title: DSL Service to appear on CSI Description: Provide information on the CSI to show that a customer has DSL Service. Process: Pre-order; Jurisdiction: West; System: WISE GUI; Primary Area: Resale; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 N/A Title: Add Contractual Information to CSI Description: Provide information on the CSI to indicate when a customer has a contractual agreement with Verizon for CentraNet or ICB type service arrangements. Process: Pre-order; Jurisdiction: West; System: WISE GUI; Primary Area: Resale; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 N/A Title: Hunt Group Info Entered on CSI Description: Hunt group information needs to be added to the CSR in the fields provided. The CSI does not show hunt group information for those customers who have hunt groups. Process: Pre-order; Jurisdiction: West; System: WISE GUI; Primary Area: Resale; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 STATUS: ROLLED INTO CR#10A STATUS: ROLLED INTO CR#10A STATUS: ROLLED INTO CR#10A Page 6 of 8

7 N/A Title: UNE Non-designed Commit Time Overall = 2.8 Description: The 24-hour commitment time for UNE non-designed services is too generic and causes Allegiance to have potentially excessive MTTR (Mean time to restore). Process: Repair; Jurisdiction: West; System: WISE; Primary Area: Repair; LSOG Version: N/A Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 N/A Title: EU Name Format Description: The EU NAME field is currently formatted as (Last name)(comma)(space)(first name). This is inconsistent with all other ILECs who format the field as (First Name)(Lastname)(nocomma). To simplify EDI coding and facilitate rep handling, this request is for Verizon to change the format of the field to that of the other ILECs. Process: Order, Pre-order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Dannette Fields, Sprint, 07/05/01 AT&T = 1 SBCT = 1 Sprint = P VADI = 4 Allegiance = 5 Cox = 4 Eschalon = 2 Overall = 3.3 AT&T = 3 WorldCom = 4 SBCT = 2 Sprint = 5 VADI = 3.5 Time Wrnr = 3 Allegiance = 4 Cox = 4 Eschalon = 1 03/19/02 Cancelled per Bob Buerrosse during Mar CMP meeting. 11/15/01 No change in status. 10/16/01 VZW is in parity on this issue, providing a consistent commitment time for ILEC Retail and CLEC customers with the same service. Changes to this procedure would require agreement of NCPC, VRRC (CARE), CO and CZT/BZT and would significantly impact manpower flexibility and our ability to meet commitments. 09/14/01 - Business Case is being written to have WPTS available in the West. Waiting on reply from Business Owners. 08/21/01 Waiting on feedback from Customer Relations/Network Operations 07/17/01 New to List. Rated by CLECs 04/16/02 No opposition to close/cancel this CR was noted from any CLECs. CR cancelled due to no intention to change this on VZ s part and initiator no longer participating in CMP meetings. 11/15/01 No change in status 10/16/01 For Directory purposes, info is pulled from the DL form LNLN & LNFN. Can be discussed at upcoming Directory Workshop. 09/14/01 Clarification is needed from Directories regarding if the End User field is automatically used to create the Directory Listing. 08/21/01 This CR will not be implemented. The current format was adopted nine months ago to better accommodate our directories and flow through systems. 07/17/01 New to List. Rated by CLECs Page 7 of 8

8 N/A Title: Add Address for WTNs in Bulk Loop Qual STATUS: WITHDRAWN Description: The working addresses associated with each WTN should be included in the West Bulk Loop Qualification Extract. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Tonya D Antonio-Patton, VADI, 07/29/01 N/A Title: Facilities Specs on Loop Qual Description: The loop qual should be more specific per customer address or location. Right now the loop qual only provides info on the longest loop. Process: Pre-order; Jurisdiction: West; System: GUI, EDI, CORBA, CSI, and TBD; Primary Area: All; LSOG Version: All Initiator/Date: Genia Minton, LocalTel Communications, 09/10/01 10/16/01 Already exists in VZ West. CR withdrawn. 10/16/01 More detail needed from initiator 08/21/01 New to List. No representation at Aug 02/19/02 - Cancelled 01/15/02 Will be cancelled if not represented by initiator or championed by another CLEC. 12/18/01 No Representation for Dec mtg 11/15/01 No Representation for Nov mtg 10/16/01 Initiator asked to hold voting on this until November meeting. 10/16/01 New to List. Page 8 of 8