Troop Cookie Manager Handbook

Transcription

1 Troop Cookie Manager Handbook

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3 Table of Contents Part 1: Council Basics ebudde... 2 Cookie Varieties... 2 Troop Proceeds... 3 Girl Rewards... 3 Troop Rewards... 3 NEW! Troop Mystery Concert Cookie Avatar Patch!... 4 Opting out of Rewards... 4 Top Seller Rewards and Special Events... 4 Hometown Heroes & Troops to Troops... 5 Credit Card Sales... 6 Transferring Cookies... 6 Receipts... 6 Unpaid Parent Account Form... 7 Money Procedures... 7 Part 2: Initial Sale Order Taking... 9 Placing Your Initial Order... 9 Picking Up Your Cookies at a Delivery Site... 9 Delivery Site Locations Part 3: Direct Sale Direct Sales Goal Getter Cards Cookie Booths & Corporate Booths Cookie Cupboards Cupboard Pick Up Part 4: Digital Cookie Digital Cookie Cookie Pro Important Cookie Sale Dates! ebudde Step by Step

4 Part 1: Council Basics ebudde ebudde is the online system that troops use to manage the cookie sale. Using ebudde, you can place your initial order, select a delivery location, find cookie booth opportunities and more. Troops can access ebudde at starting on December 12, Initially, you will need to login using the address on record with GSSEM, and the password: Toff5150 Once you have access to ebudde, you can download a step-by-step guide for using the system at the top center of the main page. Instructions on completing important steps in ebudde are also at the back of this guide. If you are unable to access ebudde, please productsales@gssem.org Cookie Varieties Again this year, GSSEM will be selling two types of cookies: core cookies and specialty cookies. The core cookies are: Thin Mint, Tagalong, Samoa, Trefoil, Do-Si-Do and Savannah Smiles. These cookies are $4.00 per box. The core cookies are available for initial orders and in the cookie cupboard for the duration of the booth sale portion of the sale. Additionally, there are two specialty cookies offered for 2018: Toffee Tastic: Toffee Tastic is a gluten-free Girl Scout cookie. S More: The Girl Scout S mores cookie is a crunchy graham sandwich cookie with creamy chocolate and marshmallow filling. It contains no artificial flavors or colors, high fructose corn syrup, or hydrogenated or partially hydrogenated oils. Like other similar consumer products, the Toffee Tastic and S More cookies are priced higher than other Girl Scout Cookies, reflecting the higher cost of production for these 2 Cookie Manager Handbook

5 specialty cookies. The Toffee Tastic and S Mores cookies are $5.50 per box. These two cookies are available for the initial order. It is suggested that troops wishing to sell these cookies at their cookie booths should order these cases on their initial order. Extra quantities will be available at some GSSEM cupboards for the first 3 weeks of the booth sale, or while supplies last. Troop Proceeds Troops earn 70 cents for each package of cookies sold. Troops can earn more than 70 cents per package by having higher sales volume. Troop sales volume is measured by per girl average (PGA). The troop PGA is calculated by taking the number of packages sold by the troop, and dividing by the number of girls selling cookies in the troop. Bonus levels are: PGA of 200+: troop earns 75 cents per package PGA of 600+: troop earns 85 cents per package PGA of 1000+: troop earns $1.00 per package Troop proceeds will be automatically calculated in ebudde and will show up on the Sales Report tab. Girl Rewards Based upon their individual sales, girls who participate in the cookie program are eligible to earn rewards. A full list of reward items and levels can be found on the back of each cookie order card. You may also download this from the forms section at In mid-may, GSSEM will mail the rewards to the same person that requested the troop cookie materials at the beginning of the cookie program. If this has changed, please productsales@gssem.org. No address changes can be accepted after April 1, Troop Rewards Troops with a PGA of 175+ will receive one Seas the Day t-shirt per girl. The troop will also receive one troop organizer bag. Troops opting out of rewards do not receive the troop reward. 3

6 NEW! Troop Mystery Concert Troops with a PGA of 250+ will receive tickets for a mystery concert to be hosted during the summer of 2018 in partnership with Live Nation, Girl Scouts of Ohio s Heartland, Girl Scouts of Western Ohio, and Girl Scouts of Central Indiana. The concert will be hosted in the metro Detroit area. The final date, time, location and artists will be announced in the spring. Troops will receive 1 ticket for each girl selling, and 1 adult ticket per 4 girls attending Cookie Avatar Patch! Girls can earn a custom avatar patch by meeting two criteria: creating a website and entering 12 addresses for the fall sale program, and a cookie initial order of 180+ boxes. There are no make-up options available for girls that did not participate in the fall sale program. Opting out of Rewards Any troop may choose to take 6 cents extra ($.06) per package in place of individual girl rewards. If the troop opts out of rewards, the girls will still receive patches for sales achievement, but do not receive any individual rewards, including initial order rewards or troop rewards and mystery concert. Opting out of rewards must be a troop decision, made with input from all girls. Troops should opt out of rewards on the Settings tab in ebudde. No additional form is needed. Top Seller Special Events Girls will receive invitations for each event for which they qualify: = Cookie Celebration Dinner Dates: Several options in mid-may = GSSEM Top Seller Fun Yacht Cruise Date: July 29, Cookie Manager Handbook

7 The top seller cruise is hosted by GSSEM to honor our top cookie sellers. We are providing this date many months in advance so that families and troops may plan accordingly. There are no make-up dates or substitute rewards available. Please be sure to share this information with parents. If your troop has several girls unable to attend on the scheduled date, you may choose to opt out of rewards and plan a troop event with the additional proceeds. Hometown Heroes & Troops to Troops This project was developed for Girl Scouts as a community service project. This year, our donations will either go to Soldier s Angels, an organization that will send the cookies to military members serving overseas, or to local police and fire rescue departments. Girls who sell at least 12 boxes for Troops to Troops and Hometown Heroes will automatically earn a patch. Girls who sell at least 36 boxes for Troops to Troops and Hometown Heroes will earn a special charm. How it works: 1. Orders: Girls can ask customers when taking orders if they would like to purchase additional packages for the council s Troops to Troops/Hometown Heroes project. There is a donation column on the order card for this purpose. The total number of packages of cookies ordered is included in the initial troop order. These cookies are not picked up by the troop, but are held at the warehouse for distribution to the partner agencies. They are paid for at the end of the sale, in the final payment. 2. Direct Sales: Cookie booths are also a great place to promote the Troops to Troops/Hometown Heroes project. Print out cards (available on search Troops to Troops) that customers can write their names on when they buy cookies to donate. Display the cards around the booth throughout the day. After the booth is 5

8 over, count the Troops to Troops cards. These cookie sales are virtual (you take the order and the money, but don t give the cookies to the customer). Enter the total number of boxes from the cards under the T2T column in ebudde. This will add the cost to your total amount due, you will pay for them at the end of the sale and GSSEM will arrange for the cookies to be delivered to the partner agencies mentioned above. Give credit to the girls in the same way you would for traditional booth sales. Credit Card Sales GSSEM offers the opportunity for troops to accept credit card payments for cookies. Research has shown that when offered the opportunity to pay by credit/debit, customers buy more, so even though there are fees the troop will incur, accepting credit cards as a method of payment could have a significant impact on your sales. If your troop would like to accept credit cards this year, our recommendation for a service provider is Square. Your troop is responsible for setting up this service. Transferring Cookies Troops frequently transfer cookies from one troop to another. Cookies can be transferred by individual package. If you want a paper receipt of the transaction, use a receipt from the provided receipt book. The troop who is transferring the cookies out is responsible for completing the transfer in ebudde. No additional paperwork is required. If you notice a transaction that is inaccurate in your ebudde account, please productsales@gssem.org for assistance. Receipts Receipt books have been included as part of your troop packet. Please use a receipt for every transaction. This provides documentation in case of questions or concerns at the end of the program. If you turn 6 Cookie Manager Handbook

9 the money over to someone else in the troop (leader, treasurer, etc.) make out a receipt and have them sign it to document the transaction. These can also be used to document a troop to troop transfer of cookies if either troop prefers a paper receipt. If you need an extra receipt book at any time during the program, they are available at GSSEM council shops. Unpaid Parent Account Form If you have parents or customers who owe the troop money and you have not been able to collect it, complete an Unpaid Parent Account Form for each person who owes. This should be done as quickly as possible. Unpaid parent forms must be submitted by April 10, Late forms will not be accepted. This form is available on the GSSEM website. Use search term UNPAID. Complete the form fully, giving as much detail as possible. Attach receipts for all the cookies the parent received and for all payments made. Make a copy of the form and these receipts for your records. Once the council receives these forms we will attempt to collect the monies due. The troop must pay $2.00 per package for any parent debt. If GSSEM is able to collect from parent, the troop will be reimbursed as appropriate. Money Procedures As the troop leader and/or troop product program manager, you are responsible for reviewing and understanding the money handling procedures outlined in this handbook and discussed during training for the cookie program. Funds owed to GSSEM for council proceeds from the program will be collected via ACH debit from your troop bank account Cookie Program ACH Debit Schedule Troop money must be available in the troop bank account (checks cleared) by Wednesday, February 28, Electronic withdrawal of $2.00 per package for initial order cookies will begin on Friday, March 2, The remaining balance must be available in the troop bank account (checks cleared) by Tuesday, April 10, The remaining balance due to Council will be debited from troop accounts beginning on Friday, April 13,

10 ACH debits will continue until balance due to GSSEM has been collected. Bank NSF charges ($20) incurred by GSSEM will be added to troop debt for each ACH rejection. Please submit an Unpaid Account Form for any monies owed to the troop by parents to GSSEM Finance Dept. fax to or to gssem.org by 4 pm on Tuesday, April 10, Late forms will not be accepted. After the first ACH sweep on March 2, troop accounts will be monitored weekly. Troops with balances owed to GSSEM exceeding $5,000 may be contacted, and an additional ACH sweep will be completed. The ACH sweep must clear in order to pick up additional cookies. You will be contacted by the GSSEM finance department if this applies to your troop. Note: GSSEM takes misuse of troop/group funds extremely seriously. If personal use of group monies occurs, GSSEM will begin collection procedures, taking legal action as necessary. Volunteers who misuse funds for which they are responsible will be released from all positions with GSSEM. GSSEM will pursue all available criminal and/or civil charges involving misuse of funds. 8 Cookie Manager Handbook

11 Part 2: Initial Sale Order Taking In your troop packet, you should have received an order card for each girl. Girls can use these cards to take orders from family and friends. These orders will be included in the troop s initial cookie order, which must be placed in ebudde by: January 25, 2018 by 11:59 p.m. Placing Your Initial Order Enter your initial troop cookie order in ebudde using your girl order card totals and any additional cookies needed for anticipated cookie booths. The ebudde system will automatically round your total up to full cases. The troop is responsible for these extra cookies. For example, if the girls orders total 79 boxes of Samoas, the troop order will be 84 boxes or 7 cases. All cases are 12 boxes. These cookies will be received at the delivery sites scheduled for February 12-17, There are no returns on initial order cookies. See the end of the guide for a step by step list on placing your initial order. Picking Up Your Cookies at a Delivery Site Delivery sites are the locations where troops pick up their initial cookie order (submitted and selected by January 25th). The Troop Cookie Manager or other assigned person picks up the cookies for the troop at a chosen date, time, and site. GSSEM offers a wide variety of pick up sites, dates and times. Schedule subject to change. Confirm locations, days, and times at 9

12 Cookie Delivery Sites 10/1/17 - Subject to change Location Date Day Time Farmington TBD 2/12/2018 Monday 9:00 a.m.- 6:00 p.m. Troy 1st United 2/12/2018 Monday 9:00 a.m.-6:00 p.m. Methodist Church Eddie Edgar Ice Arena 2/12/2018 Monday 9:00 a.m.-6:00 p.m. White Lake Service Center 2/12/2018 Monday 9:00 a.m.-6:00 p.m. Dearborn - Levagood Park 2/12/2018 Monday 9:00 a.m.-6:00 p.m Eddie Edgar Ice Arena 2/13/2018 Tuesday 11:00 a.m.-5:00 p.m. Lapeer Trinity UMC 2/13/2018 Tuesday 9:00 a.m.-1:00 p.m. Roch Hills North Hill Lanes 2/13/2018 Tuesday 9:00 a.m.-4:00 p.m. Riverview-St. Cyprian Church 2/13/2018 Tuesday 12:00 p.m.-5:00 p.m. Clarkston TBD 2/13/2018 Tuesday 12:00 p.m.-5:00 p.m. Sterling Heights TBD 2/14/2018 Wednesday 8:00 a.m.-1:00 p.m. Marine City Fire Hall-DROP 2/14/2018 Wednesday 5:00 p.m. St. Clair Shores Kmart 2/14/2018 Wednesday 8:30 a.m.-1:30 p.m. Warren TBD 2/14/2018 Wednesday 1:30 p.m.-5:30 p.m. Courtland Mall 2/14/2018 Wednesday 8:00 a.m.-5:00 p.m. Washington Township 2/14/2018 Wednesday 2:30 p.m.-5:00 p.m. Tractor Supply South Lyon Kroger 2/15/2018 Thursday 9:00 a.m.-3:00 p.m Farmington Hills TBD 2/15/2018 Thursday 9:00 a.m.-2:00 p.m Port Huron Service Center 2/15/2018 Thursday 9:00 a.m.-3:00 p.m Sandusky Countryside 2/15/2018 Thursday 6:00 p.m. Church-DROP Shelby Twp. 2/15/2018 Thursday 9:00 a.m.-4:30 p.m. St. Kieran Church Harrison Twsp Preferred 2/16/2018 Friday 9:00 a.m.-6:00 p.m. Birmingham First 2/16/2018 Friday 9:00 a.m.-3:30 p.m. Presb Church Monroe Kmart 2/16/2018 Friday 9:00 a.m.-1:00 p.m. Troy First UMC 2/16/2018 Friday 9:00 a.m.-12:00 p.m. 10 Cookie Manager Handbook

13 Cookie Delivery Sites 10/1/17 - Subject to change Location Date Day Time White Lake Service Center 2/16/2018 Friday 2:00 p.m.-5:00 p.m. Chesterfield Premier Lanes 2/17/2018 Saturday 9:00 a.m.-2:00 p.m. Royal Oak Detroit Zoo 2/17/2018 Saturday 9:00 a.m.-3:00 p.m. Detroit St. John Lutheran 2/17/2018 Saturday 9:00 a.m.-10:30 a.m. Church Fenton - Tractor Supply 2/17/2018 Saturday 3:00 p.m.-5:00 p.m

14 Select your preferred pick-up time in ebudde when placing your troop s initial order. The person(s) picking up the cookies for the troop must arrive at the assigned pick up site (at the proper date and time) with the following: A copy of the initial order (printed from ebudde). An EMPTY vehicle large enough to hold the amount of cases they will be picking up. You can view the number and size of vehicles needed on your delivery confirmation. Troop number written on paper in black marker on the left side of your windshield. The site workers will load your vehicle with the amount of product specified on the troop initial order. The troop person picking up the cookies should carefully count the cookies, as they are loaded. If your count is correct, both you and the site personnel will sign the order. Make sure your count is correct before you leave the site or sign off. If you are not sure, do not leave the site until you count the cookies again and ensure that your order is correct. Once you leave the pick up site, if you find you are short cookies, you will still be charged for the cases signed for (unless those cases are found in the council/truck audit of product). If your troop has a shortage at the site or you get more product than you ordered, this must be reported the same day of your pick up. Notify GSSEM by sending an to: productsales@gssem.org. The must include your troop number, delivery site, name, contact phone number and a brief description of the problem. 12 Cookie Manager Handbook

15 Part 3: Direct Sale Direct Sales The direct sale refers to selling cookies to customers on-the-spot without requiring them to pre-order and wait for delivery. Girls can sell cookies to individual customers using their Goal Getter Card, or troops can reserve and set up a Cookie Booth at a GSSEM authorized location and sell cookies to the general public. The dates for this year s direct sale are: February 16-April 8, Goal Getter Cards Your troop packet contains a Goal Getter Card for each girl. You should hold onto these, and give them to each girl once she submits her initial order to the troop. Girls can continue to take orders using their Goal Getter cards. These cookies will be picked up by the troop at a cookie cupboard. To minimize trips to the cupboard, set a deadline of when you want the Goal Getter orders submitted from the girls to the troop. Toffee Tastic and S More are not available for Goal Getter orders and do not appear on the Goal Getter cards. Cookie Booths & Corporate Booths Mall Kiosks GSSEM will host Girl Scout Cookie kiosks at most major malls across the Council. A complete list will be available in ebudde in mid-january. Mall kiosks are open to all troops and will be selected through ebudde. Mall kiosk time slots will be available for selection on ebudde on January 17, 2018 at 7 p.m. In order to give as many troops as possible the opportunity to sell at a mall kiosk, sign-ups are limited to one slot on the first day of sign ups. 13

16 Cookie Booth Process Girl Scouts of Southeastern Michigan will arrange cookie booth opportunities at places of business in each community. Store management at all locations that have hosted cookie booths in the past have been given the option to request that GSSEM organize booths at their store (troops sign up through ebudde), or to have troops contact them directly to arrange dates and times for booths. Dates and times for stores that wish to be selected through ebudde will be available for selection by troops on January 18, 2018 at 7 p.m. On this day, you may select two booth slots total. If you selected a mall cookie kiosk on January 17, you will only be able to select one additional booth on January 18, for a total of two. On January 19 at 7 p.m., the remaining slots will be open for selection. Please only select sites that your troop can work. Chain Store Locations All Kroger, WalMart, Lowes, Sam s Club, and Kmart cookie booths are coordinated between GSSEM and the chain s corporate headquarters. GSSEM has been given specific dates for each store from the chain s corporate headquarters. In exchange for the guarantee of these dates, GSSEM has agreed that troops will not approach individual store managers about additional dates. To summarize, all booths at Kroger, WalMart, Lowes, Sam s Club and Kmart will be arranged by GSSEM and selected by troops through ebudde. Troops may not visit or contact stores for extra dates. Setting Up Your Own Booth After January 18, 2018, troops should begin to make their own arrangements for cookie booths with local stores in their area not listed on ebudde, at their schools, places of worship, and local community events (crafts fairs, sporting events, etc.) Please remember that leaders and parents cannot make cookie booth inquiries at any corporate chain listed above. Failure to honor this policy may prevent us from being able to set up booths with these 14 Cookie Manager Handbook

17 stores in future years. In addition to the stores mentioned above, the following stores have a national corporate non-solicitation policy and do not allow non-profit groups, including Girl Scout cookie booths: Home Depot, Meijer, and Target. Corporate Booths Opportunities to sell at office and retail buildings will be selected via ebudde. Please note that most of these locations require Girl Scouts to be in uniform, and adult volunteers to be in professional attire. Summary of Booth Dates January 17 at 7:00 p.m. Sign up for Mall kiosk times (1 slot per troop). January 18 at 7:00 p.m. Sign up for all cookie booths begins (2 slots per troop). After January 18 January 19 at 7:00 p.m. Begin setting up your own local booths at stores not on ebudde. Sign up for any remaining slots. Cookie Cupboards Cookie Cupboards are mini-cookie warehouses located at GSSEM Service Centers or volunteer homes. After picking up your initial order at the scheduled date/time/delivery site, you can go to a local Cookie Cupboard if you need more cookies. This is also where you can get cookies for Cookie Booth sales. Cookie cupboards are not meant for initial orders, but for additional orders only. A complete list of cupboard locations will be sent to Troop Cookie Managers through an from the e-budde system. Cookies must be checked out in full cases for the first 4 weeks of the direct sale. Beginning on March 15, troops may pick-up mixed cases. CUPBOARDS WILL BE OPEN FEBRUARY 17TH THROUGH APRIL 9. Most cupboards are available for pick-ups on Thursdays, Fridays and Saturdays. Returns from booth extras are accepted at service center cupboards only on the Monday following check 15

18 out. All cupboards will be closed Tuesdays and Wednesdays for inventory and re-stocking. Specific hours vary by location, and will be included on the Cookie Cupboard list. Pending Orders: Orders from a cookie cupboard are managed through ebudde using pending orders. In order to ensure inventory is available at each cupboard, troops must place a pending order. In order to have inventory available, troops must enter their pending order by 10 p.m. Monday to pick up on Thursday, Friday or Saturday. There may be some extra cookies on hand for troops that do not place an order. Cookie Consignment and Returns: If a troop wishes to take cookies on consignment (take to sell and return what is unsold) for a booth, they will be limited to 25 cases total until March 12 and 15 cases total beginning on March 15. The cookies may be picked up from any Cupboard, but returns may only be done at a Service Center Cupboard. Cookies must be returned no later than the Monday following check-out. For example, cookies checked out on Thursday must be returned by the following Monday. When returning, the troop adult must bring their receipt from that week s order. Late returns cannot be accepted. Only full cases may be returned. Cupboard Pick Up Once arriving at the cupboard, you will complete a receipt. You will need to know your troop number. The bottom copy of the form belongs to the troop. Count and help load your cookies. 16 Cookie Manager Handbook

19 Part 4: Digital Cookie This year, GSSEM will be participating in Digital Cookie, an online sales platform for girls. After setting up their Digital Order Card, girls will be able to sell cookies online to friends and family who don t live locally, or those that prefer to purchase online. Girls selling 12 or more packages on her Digital Order Card will receive a patch! For more information on participating in Digital Cookie, please view the Digital Cookie handout at and/or attend the Cookie Café Digital Cookie Webinar on January 9, 2018 at 7pm. Cookie Pro 2018 This cookie season, six girls nationwide (one per Girl Scout grade level) will be named GSUSA s Top Cookie Pro These girls will go on an all-expenses paid trip to New York City. All girls who enter can purchase a limited-edition Cookie Pro 2018 patch and get a chance to be featured on the Girl Scout Cookie box! For more information and details on how to enter, please view the Cookie Pro 2018 handout at Important Cookie Sale Dates! December 18, 2017 The cookie program begins! Girls can begin taking orders on their order card from family and friends. January 17, 2018 Sign up for Mall kiosk times (1 slot per troop). January 18, 2018 Sign up for all cookie booths begins (2 slots total per troop). January 19, 2018 Sign up for any remaining slots. January 25, 2018 Initial orders are due by 11:59 p.m. February 12-17, 2018 Troop cookie pick up at your selected delivery location. February 16-April 8, 2018 Direct and booth sales. 17

20 February 17-April 9, 2018 Cupboards open. Not all cupboards open or close on the same day. Check ebudde for the most up to date cupboard list. March 2, 2018 Initial ACH sweep. March 15, 2018 Troops can pick up mixed cases at cookie cupboards. Consignment limited to 15 cases total. April 13, 2018 Final ACH sweep. ebudde Step by Step Initial Order Entry Click on Initial Order You will see a screen come up with every girl that is in your troop. If you are missing a girl DO NOT add them. your troop number and the name of girls missing to: productsales@gssem.org. Click on each individual girl when placing their order. Click their name, and enter each individual cookie in the correct line. It will total at the end. Continue for each girl in your troop. When you are done, you will see a tally amount at the bottom. One says packages ordered, and the other says cases to order. When looking at that, you will see how many cases of cookies you will be receiving. Remember, troop orders are rounded up to full cases. For example, if in total, your troop needs 22 boxes of Samoas, this will be rounded to 2 cases (24 boxes). You can sell your extras at your booths, or transfer to another troop. Once you get all girls entered you must click on the submit button to place your order. Proceed to selecting your pick up location. Selecting a Delivery Site Once you have entered your initial order, you will need to select a spot to pick your cookies up. Click on Delivery tab You will see a page that shows your total number of cases ordered, and some drop down boxes. 18 Cookie Manager Handbook

21 Click on the bubble if you are picking up, or someone else will be picking up on your behalf. Remember, if you are unavailable, another troop parent can pick up the cookies. Click on whether or not you will be picking up for more than one troop. If picking up for another troop, please enter the troop number in the box. Click on the station drop box. Select that location you want to pick up from. Click on the box below, and pick your time. Next, click on the submit my info button which is located above your order box. You can now view and print your pick up confirmation. Transfering Cookies Between Troops Click on the Transaction Tab Click on add a transaction You will see a button that says second party. Click the arrow to get the drop down box. Select troop In the box next to the second party box you will then enter the troop number in which you are transferring cookies to. Click okay when finished. Your Sales Report Tab is now updated. 19

22 Selecting Cookie Booths on ebudde For GSSEM organized booths: Click on the Booths sites tab. Click on free slots Select a booth that works for your schedule and click submit. Click on current signups to ensure the booth has been reserved. For booths you setup on your own: Click on the Booth Sites tab. Click on My Sales Enter the requested information This will ensure that your booth shows up on Cookie Locator 20 Cookie Manager Handbook

23 Ordering Cookies for Booths Click on transactions button. You will see a screen come up with all your cookies ordered to date. Click on add a transaction You will see a box pop up that says cookie transaction. Fill in pick-up date Click on the drop down box next to the cupboards tab, and select where you would like to pick-up. Enter the amount of cookies needed by flavor. Click the save/print button. You are all set for the pick-up date you selected. Remember to check the cupboard hours for your selected cupboard. If you are picking up from a GSSEM service center, you do not need to call to confirm your order or pick up time. If you are picking up from a volunteer cookie cupboard, please call/ to verify when you should come. Crediting Girls for Booth Sales Click on Girl Order You will see all the girls come up Click on the girl s name that you need, and then it will switch to the individual girls screen. Her initial order will be locked, but you will be able to add booth sales in. Click on add a transaction At the bottom you will see green boxes. First box is for comments and then there is small box between comments and T2T. That is the booth box. Click the booth box and add in your cookies. Again, you enter each individual flavor of cookie she sold. Continue for each girl that sold. When you are done with each girl, you can then click the save button. Do this after every booth sale. 21

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