Release Notes. Infocaster Manager /12/2014. Edition: A

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1 Infocaster Manager /12/2014 Edition: A

2 4.8.6 Publication Information 2014 Imagine Communications Corp. Proprietary and Confidential. Imagine Communications considers this document and its contents to be proprietary and confidential. Except for making a reasonable number of copies for your own internal use, you may not reproduce this publication, or any part thereof, in any form, by any method, for any purpose, or in any language other than English without the written consent of Imagine Communications. All others uses are illegal. This publication is designed to assist in the use of the product as it exists on the date of publication of this manual, and may not reflect the product at the current time or an unknown time in the future. This publication does not in any way warrant description accuracy or guarantee the use for the product to which it refers. Imagine Communications reserves the right, without notice to make such changes in equipment, design, specifications, components, or documentation as progress may warrant to improve the performance of the product. Trademarks Infocaster and Infocaster Manager are trademarks or trade names of Imagine Communications or its subsidiaries. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other trademarks and trade names are the property of their respective companies. Contact Information Imagine Communications has office locations around the world. For domestic and international location and contact information, visit our Contact page ( Support Contact Information For domestic and international support contact information see: Support Contacts ( ecustomer Portal ( Academy Training ( Imagine Communications Corp. Proprietary and Confidential. 12/12/2014 Page 2

3 Infocaster Manager requires a purple USB dongle (or green HL dongle with code #Y1CXW) serialized to version 4.x. Important Notes Installing with Infocaster Infocaster and Infocaster Manager share common resources when they are installed on the same machine. If you uninstall one of these applications and want to continue using the other installed application on the same system, be sure to uninstall the remaining application, then reinstall it to ensure common resources are maintained. Scheduled Triggers Infocaster Manager Pro includes an advanced triggering feature which is incompatible with scheduled triggers from versions previous to If you have defined any scheduled triggers in previous versions of Infocaster Manager, see the Send Triggers to Players section of the Infocaster Manager User Guide to learn how to reconfigure your old triggers with the new triggering feature. Triggers which fire immediately or with an offset do not need to be reconfigured. Console Management of Selected Players In Infocaster Manager the method of assigning selected players to a console was improved to use conditions instead of a single list. To ensure compatibility with previous versions of Infocaster Manager, old console player assignments are automatically converted to conditions in Infocaster Manager For each console, the players are added to a single condition in the form: Name Equals Player 1 or Player 2 or Player 3... Pre-Installation Requirements Ensure that the following pre-installation requirements are met before you install Infocaster Manager Imagine Communications Corp. Proprietary and Confidential. 12/12/2014 Page 3

4 Microsoft.NET Framework The Microsoft.NET framework must be installed and enabled on the system. In some situations the framework will be automatically installed by Infocaster Manager, as detailed below. On workstation versions of Windows (such as XP, Vista, and Windows 7) the.net framework is automatically installed by Infocaster Manager. No further action is required. On Windows Server 2008, an administrator must enable the.net framework before installing Infocaster Manager. If the.net framework is not preinstalled on your system you must install it before you install Infocaster Manager. Windows Media Player Windows Media Player must be installed and enabled on the system. Windows Media Player is preinstalled on some workstation versions of Windows (such as XP, Vista, and Windows 7), but in some parts of the world it is not automatically preinstalled on these systems. If Windows Media Player is not preinstalled on your workstation system you must install it before you install Infocaster Manager. On server versions of Windows (such as 2003 and 2008 R2), an administrator must enable the Windows Desktop Experience feature before installing Infocaster Manager. New Features in Infocaster Manager Support for HASP 6.63 (with Windows 8, 8.1, WS bit support) A Player ID column is now available in the Players list, displaying the internal ID (GUID) of the player. This information is typically used for troubleshooting player issues with Imagine Communications technical support. To enable this column in the Players tab, right-click the heading of the Players list and select the Player ID option. When exporting player lists to a file, the new Select Columns dialog allows you to choose the player information which is exported Imagine Communications Corp. Proprietary and Confidential. 12/12/2014 Page 4

5 To export a player list from the Players tab, select the players you want to export and click the Export Selected Players to File button. Fixed Issues in Infocaster Manager Harris.Infocaster.Sales.Interop.dll is properly installed. The addition of per-command delays fixed the intermittent freezing of LG displays. Use LG (Delay - LD/LE/LK/LS/LT/LV/LW/PW/PZ/VS/WS/WV) when per-command delays are required. After reconnection, Display Control automation tasks sent to disconnected local players are correctly performed. LG (LD/LE/LK/LS/LT/LV/LW/PW/PZ/VS/WS/WV) and Sony GXD-L52H1 displays are automatically supported. The Clock Sync Status help dialog appears when the Help button is clicked. Fixed truncated message in the Infocaster Manager Server Account tab. Changing a player's preference settings can no longer result in a changed player ID. Known Issues in Infocaster Manager Status events for peer servers are not shown in the Status tab. When communication is broken and then reestablished during content transfer between peers, the transfer status is not updated on the Peer Servers tab and the incomplete transfer cannot be removed. The default display for a player cannot be removed from the Display Control list. When viewing the Players > Content subtab, the color-coded status icons do not update when statuses change. Setting the Current Channel for multiple players simultaneously can result in a pause of up to thirty seconds before completion, depending on the number of players selected. Closed captioning is not available for Enseo set top boxes. The Content > Content Details > Size value does not change when content is updated in Infocaster Online. Infocasts with a portrait aspect ratio are displayed with a landscape aspect ratio. The About Update Content dialog does not display descriptive warnings when a console does not have permission to publish content. Rules cannot be deleted when more than one rule is selected. The Content tab must be refreshed to display newly-published content. The Player Software Updates window does not display a warning when an update cannot be completed. Changes to display status are not automatically shown in the Display Control window. One of the Search buttons in the Content tab is redundant. Software updates cannot be sent to remote players. You cannot remove contents from a remote player's Playback Queue tab Imagine Communications Corp. Proprietary and Confidential. 12/12/2014 Page 5

6 Setting the number of results per page on the Content tab to a high number can cause data retrieval to fail. Searching for All Content Published Today does not display content published to a peer server. Very long player versions can be cut off in the Player Details section of the Players tab. After reconnection, Display Control automation tasks sent to disconnected remote players are not correctly performed. Multiple entries can appear for the same player in the Content tab's Send To Player drop-down list Imagine Communications Corp. Proprietary and Confidential. 12/12/2014 Page 6