GENERAL SERVICES ADMINISTRATION Federal Supply Service. Authorized Federal Supply Schedule Price List. Schedule 69

Transcription

1 GENERAL SERVICES ADMINISTRATION Federal Supply Service Authrized Federal Supply Schedule Price List On-line access t cntract rdering infrmatin, terms and cnditins, up-t-date pricing, and the ptin t create an electrnic delivery rder are available thrugh GSA Advantage!, a menudriven database system. The INTERNET address fr GSA Advantage! is: Schedule 69 TRAINING AIDS & DEVICES INSTRUCTOR-LED TRAINING, COURSE DEVELOPMENT AND TEST ADMINISTRATION FSC GROUP 69 FSC CLASSES 6910 & 6930 SPECIAL ITEM NO SPECIAL ITEM NO SPECIAL ITEM NO SPECIAL ITEM NO SPECIAL ITEM NO TEACHING MACHINES/DEVICES PREPARED PRINTED INSTRUCTION PREPARED AUDIO & VISUAL INSTRUCTION MATERIAL INSTRUCTOR LED TRAINING COURSE DEVELOPMENT AND TEST ADMINISTRATION Cntract Number: GS-02F-0134R Fr mre infrmatin n rdering frm Federal Supply Schedules click n the FSS Schedules buttn at Cntract Perid: May 12, 2005 thru May 11, 2010 Price List Effective: May 12, Main Street Millbrk, AL Phne Fax Business Size: Veteran Owned Small Business

2 TERMS AND CONDITIONS 1a. Table f Awarded Special Item Number(s)(SINs): : Teaching Machines/Devices : Prepared Printed Instructin : Prepared Audi & Visual Instructinal Material, Multi-Media Prgram Kits : Instructr-Led Training : Curse Develpment & Test Administratin 1b. Identificatin f Lwest Priced Mdel Number and Unit Price fr Each Special Item Number: Please refer t rate schedule. 2. Maximum Order Limitatin: $1,000, Minimum Order Limitatin: $ Gegraphic Cverage (Delivery Area): Dmestic Only 5. Pint(s) f Prductin: FOB Origin and Destinatin 6. Discunt frm List Prices r Statement f Net Price: Nt Applicable 7. Quantity Discunts: Nt Applicable 8. Prmpt Payment Terms: NET 30 9a. Credit Card Acceptance: [ X ] YES [ ] NO 9b. Discunt fr Payment by Gvernment Credit Card: Nt Applicable 10. Freign Items: NONE 11. Time f Delivery: As specified n individual task rder. 12. FOB Pint(s): Destinatin 13. Ordering Infrmatin: Knwledge Management Slutins, Inc. Sterling Place Executive Center 2005 Cbbs Frd Rad, Suite 404 Prattsville, Alabama Payment Infrmatin: Knwledge Management Slutins, Inc. Sterling Place Executive Center 2005 Cbbs Frd Rad, Suite 404 Prattsville, Alabama Warranty Prvisin: NONE 16. Exprt Packing Charges: Nt Applicable Knwledge Management Slutins, Inc. page 2 GSA Official Pricelist... May 2005

3 Prducts and Labr Categry Descriptins I. Prduct Descriptins fr SINs , 200, and 300 Descriptins f the prducts prpsed are prvided at the end f this catalg. Knwledge Management Slutins, Inc. page 3 GSA Official Pricelist... May 2005

4 II. Labr Categry Descriptins fr SIN G. Senir Trainer/Instructr TRAINING CATALOG Minimum/General Experience - The Senir Trainer/Instructr must have five r mre years f training experience. Training experience includes traditinal classrm, distance learning, and cmputer-based training. Functinal Respnsibility - The Senir Trainer/Instructr will: Cnduct training prgrams, seminars, and cnferences Cnduct research t develp and revise training materials and prepare training catalgs and curse materials Develp instructr materials (curse utlines, backgrund materials, training aids) Develp student materials (curse manuals, wrkbks, handuts, cmpletin certificates, and curse critique frms) Trains persnnel by cnducting frmal classrm curses, wrkshps, seminars, and/r cmputer-based training Prvide input fr identifying and defining present and future training needs If applicable, wrk with help desk t prvide technical assistance Manage training schedules Supervise and direct training staff Minimum Educatin - The Senir Trainer/Instructr must have a Bachelrs degree r ten years industry experience. A Masters degree is preferred, but nt required. H. Trainer/Instructr Minimum/General Experience - The Trainer/Instructr must have three t five years f training experience. Training experience includes traditinal classrm, distance learning, and cmputer-based training. Functinal Respnsibility - The Trainer/Instructr will: Cnduct training prgrams, seminars, and cnferences Cnduct research t develp and revise training materials and prepare training catalgs and curse materials Develp instructr materials (curse utlines, backgrund materials, training aids) Develp student materials (curse manuals, wrkbks, handuts, cmpletin certificates, and curse critique frms) Trains persnnel by cnducting frmal classrm curses, wrkshps, seminars, and/r cmputer-based training If applicable, wrk with help desk t prvide technical assistance Minimum Educatin - The Trainer/Instructr must have Bachelrs degree r six years industry experience. III. Labr Categry Descriptins fr SIN A. Prgram Manager Experience - Specialized experience includes cmplete prject develpment frm inceptin t deplyment, demnstrated ability t prvide guidance and directin in the tasks similar t the sample tasks prvided in the statement f wrk, prven expertise in the management and cntrl f funds and resurces, demnstrated capability in managing multi-task cntracts f this type and cmplexity. General experience includes increasing respnsibilities in educatinal technlgy design, develpment, and management. Knwledge Management Slutins, Inc. page 4 GSA Official Pricelist... May 2005

5 Functinal Respnsibility - Serves as the cntractr s cntract manager, and shall be the cntractr s authrized interface with the Gvernment Cntracting Officer (CO), the Cntracting Officer s Representative (COR), gvernment management persnnel and custmer agency representatives. Respnsible fr frmulating and enfrcing wrk standards, assigning cntractr schedules, reviewing wrk discrepancies, supervising cntractr persnnel and cmmunicating plicies, purpses, and gals f the rganizatin t subrdinates. Respnsible fr the verall cntract perfrmance and shall nt serve in any ther capacity. B. Prject Manager Prvides management and technical directin t prgram managers r ther prgram r prject persnnel. Regularly exercises independent judgment as well as a high level f analytical skill in slving cmplex and unusual technical, administrative, and managerial prblems. Ultimately respnsible fr prject planning, executin, and perfrmance. Serves as cunterpart t Gvernment Senir Prject Manager. Demnstrates extensive subject matter expertise and cmmunicatin skills t interface with all levels f management. Plans, directs, crdinates, and cntrls technical and administrative activities fr prgrams. Supervises prgram managers in accmplishing their assigned tasks. Reviews and maintains the quality f technical wrk perfrmed n the prgram. Makes technical judgments and prvides advice n reslving technical prblems. Required Experience - Minimum five (5) years f experience in a related field including supervisry r management experience. Minimum three (3) years system-specific experience, including requirements definitin, wrk planning, cntrl f budget, schedule, and task executin, cntract and subcntract management, and persnnel management and supervisin. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr s degree.) C. Team Lead Respnsible fr all aspects f prject perfrmance. Prvides verall directin t all prject level activities and persnnel. Slves cmplex technical, administrative, and managerial prblems and is respnsible fr interfacing with custmer management and technical persnnel, preparing reprts, delivering presentatins, and participating in meetings. Directs the cmpletin f tasks within estimated time frames and budget cnstraints. Plans, directs, crdinates, and cntrls technical and administrative activities fr an entire prgram. Supervises staff in accmplishing assigned duties. Reviews and maintains the quality f technical wrk perfrmed n the prgram. Makes technical judgments and prvides advice n reslving technical prblems. Required Experience - Minimum tw (2) years f experience in a related field including supervisry r management experience. Minimum ne (1) year system-specific experience, including requirements definitin, wrk planning, cntrl f budget, schedule, and task executin, cntract and subcntract management, and persnnel management and supervisin. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr s degree). D. Senir Cnsultant The Senir Cnsultant shall have at least eight years f prfessinal experience, including at least five years f specialized experience. The Senir Cnsultant shall pssess a Bachelrs degree r higher in a relevant r related field. A Masters degree in a relevant r related discipline may be substituted fr three years f experience. The Senir Cnsultant will act as Knwledge Management Slutins, Inc. page 5 GSA Official Pricelist... May 2005

6 a cgnizant authrity ver ne r mre f the tp-level subject tpics. The Senir Cnsultant may have experience as a technical leader, Trainer, and/r Senir Prject Manager. The Senir Cnsultant serves as a technical expert in areas relevant t a particular prject. The Senir Cnsultant prduces and/r reviews substantive and/r cmplex technical dcumentatin reflecting detailed knwledge f technical areas as identified in the Statement f Wrk. The Senir Cnsultant is respnsible fr the fllwing areas: Prviding technical expertise Prviding input n task perfrmance, including the rder f perfrmance steps, schedules and milestnes, and deliverables Prviding the perfrmance bjectives Prviding input, review, and quality assurance n deliverables E. Cnsultant The Cnsultant shall have at least five years f prfessinal experience, including at least three years f specialized experience. The Cnsultant shall pssess a Bachelrs degree r higher in a relevant r related field. A Masters degree in a relevant r related discipline may be substituted fr three years f experience. The Cnsultant will act as a cgnizant authrity ver ne r mre f the tp-level subject tpics. The Cnsultant may have experience as a technical leader, Trainer, and/r Senir Prject Manager. The Cnsultant serves as a technical expert in areas relevant t a particular prject. The Cnsultant prduces and/r reviews substantive and/r cmplex technical dcumentatin reflecting detailed knwledge f technical areas as identified in the Statement f Wrk. The Cnsultant is respnsible fr the fllwing areas: Prviding technical expertise Prviding input n task perfrmance, including the rder f perfrmance steps, schedules and milestnes, and deliverables Prviding the perfrmance bjectives Prviding input, review, and quality assurance n deliverables F. Training Facilitatr Qualificatins - Incumbents in this jb categry require at least 3 years f experience in the facilitatin f instructinal curses, training prgrams, wrkshps, and seminars. An AAS r BA in Instructinal Systems Technlgy, Educatin, Human Factrs, r a related discipline is highly recmmended. Prfessinal experience is cmmensurate with a frmal undergraduate degree. Incumbents must have excellent ral and written cmmunicatins skills; an ability t learn curse cntent quickly; an ability t train and supervise curse instructrs and wrk with Instructinal Systems Develpment prfessinals. Incumbents have the ability t priritize, assign, categrize, and track training curse events. Respnsibilities - The Training Facilitatr will rganize training events in terms f schedules, lgistics, cmmunicatin, recruitment f resurces, implementatin, and evaluatin. They develp a prcess fr crdinating cmmunicatins with ther team members and custmers. They prvide technical assistance t custmers t address inquiries n training prducts and services. They implement training plicies and prcedures, and hnr timelines fr delivery f training events and prducts. Functinal Descriptin - An individual in this jb categry perfrms the fllwing functins: Assists in planning prfessinal develpment/training events. Organizes mailing lists and keeping curse attendance recrds. Assists with dcument preparatin, making cpies and filling requests. Knwledge Management Slutins, Inc. page 6

7 Prvides training t educatrs n using technlgy tls. Wrks as a cllabrative team member t deliver a training event. Organizes training schedules. I. Senir Instructinal Technlgist Qualificatins - Incumbents in this jb categry require at least 10 years f experience in designing instructinal curseware using the ISD prcess and an MS r PhD in Instructinal Systems Technlgy, Educatin, Human Factrs, r a related discipline. A Dctrate r Master's degree in Instructinal Systems Develpment is highly recmmended. Prfessinal experience is cmmensurate with a frmal Graduate degree in ISD. Incumbents must have excellent ral and written cmmunicatins skills; wrking knwledge f MS Office sftware applicatins; desktp publishing, authring languages, and graphics applicatin sftware prgrams. General Descriptin - The Principal Instructinal Specialist will be an expert in the analysis, design, develpment, revisin and validatin f training prducts using the Instructinal System Develpment (ISD) prcess. They will be able t direct large ISD prgrams including prgrams in which advanced multimedia prducts and perfrmance supprt systems are develped. They will be highly skilled at applying a variety f ISD mdels t the develpment f instructinal materials and they will be knwledgeable f emerging instructinal theries and technlgies. Functinal Descriptin - An individual in this jb categry perfrms the fllwing functins: Manage the analysis, design, develpment, revisin and validatin f training curseware using the Instructinal System Develpment (ISD) prcess. Direct the cnduct f training requirements analyses, task analyses, training needs assessments, and target audience analyses. Finalize media selectin decisins fr varius types f jb tasks t be trained. Lead research and develpment tasks including jb task analysis t determine perfrmance cnditins, task sequencing and accepted quality standards. Direct the develpment f criterin-referenced tests in accrdance with instructinal and custmer guidelines. Finalize plans fr evaluatin and validatin f instructinal materials. Interact with custmers. J. Instructinal Technlgist Qualificatins - Incumbents in this jb categry require at least 2 years f experience in designing instructinal curseware using the ISD prcess. An AAS r BA in Instructinal Systems Technlgy, Educatin, Human Factrs, r a related discipline is recmmended. Prfessinal experience is cmmensurate with a frmal undergraduate degree. Incumbents must have gd ral and written cmmunicatin skills; familiarity f MS Office sftware applicatins; desktp publishing, authring languages, and graphics applicatin sftware prgrams. Respnsibilities - The Instructinal Technlgist is able t perfrm analysis, design, develpment, revisin and validatin f training prducts using the Instructinal System Develpment (ISD) prcess. They serve as members f ISD fcus grups during the design prcess. They are familiar with varius ISD mdels and they are cgnizant f emerging instructinal theries and technlgies. Functinal Descriptin - An individual in this jb categry perfrms the fllwing functins: Analyze, design, develp, revise and validate training curseware using the Instructinal System Develpment (ISD) prcess, under the supervisin f a Senir IT. Assist with training requirements analyses, task analyses, training need assessments, and target audience analyses. Develp learning bjectives t include actins, cnditins, and standards. Knwledge Management Slutins, Inc. page 7

8 Assists with the selectin f media fr varius types f jb tasks t be trained. Develps instructinal media design dcuments. Develps strybards and treatment plans. Develps instructinal supprt dcuments such as lessn plans, student guides, instructr guides, and user's manuals. Develps test items. Evaluates and validates instructinal materials. K. Senir Administrative Assistant Respnsible fr the effective administratin f the business peratins fr a Office, department, r divisin. Assures that acceptable administrative services are prvided t the client within budget, n schedule and with a minimum f disruptin. Assist in the preparatin f budgets. Carries ut recurring ffice prcedures independently. Reviews utging materials and crrespndence fr internal cnsistency and cnfrmance with ffice prcedures; assures that prper clearances have been btained. Cmpses crrespndence requiring sme technical understanding. May assign and supervise the wrk f supprt persnnel. Required Experience - Minimum five (5) years experience with thrugh knwledge f mst cmmnly used wrd prcessing packages (i.e. WrdPerfect and MS Wrd) and with database and spreadsheet packages (i.e. Ltus 123 and MS Excel). B.A. and mastery f sftware can be substituted fr tw (2) years f experience. Minimum Educatin - A.A./A.S. degree in related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Fur (4) years experience is equivalent t an Assciate s degree.) L. Administrative Assistant Respnsible fr the effective administratin f the business peratins fr an ffice r department. Assures that acceptable administrative services are prvided t the client within budget, n schedule and with a minimum f Disruptin. May assign and supervise the wrk f supprt persnnel. Fr Cnference and meeting supprt, may als select and schedule sites fr curses; Arrange travel and htel accmmdatins; cnfirm all lgistics; prcess Applicatins, prepare letters f cnfirmatin; develp charts and tables; Prepare name badges, table tents, etc. Fr participants; implement event Evaluatin prcedures; and cmplete dcumentatin f participant attendance. Required Experience - Minimum three (3) years experience with thrugh knwledge f mst cmmnly used wrd prcessing packages (i.e. Wrdperfect and MS Wrd). Familiar with database and spreadsheet packages (i.e. Ltus 123 and MS Excel). B.A. and mastery f sftware can be substituted fr tw (2) years f experience. Minimum Educatin - High Schl diplma, GED, r equivalent experience in a related field. M. Senir LMS Administratr The Senir LMS Administratr is respnsible fr prviding administrative supprt fr all training hsted under the Learning Management System (LMS). Specific duties include: Maintenance f user and training data and prviding regular reprts t prject teams. Assisting Client in needs analysis fr determining required capabilities and ptins (Initial and Future). Acting as a Liaisn between the client and IT Analyze Training Trends Prviding Passwrd infrmatin Mnitring System Usage Receive, Install, and Test HRIS Data Lad frm client s HR System Exprt Student Training Recrds and Send HRIS Data Lad Knwledge Management Slutins, Inc. page 8

9 Perfrm Curse Cntent Validatin and QA Ensure Curses Cmply with LMS Standards and Specificatins Install newly received curses t cntent server and cnnect them t the LMS Perfrm Initial Testing f Newly Installed Curses (Launching and Tracking) Set Up Curse ID, Title, Duratin, Percent t Pass, and CEU's Curse Authrizatins/Registratins Assign Curses t Curriculum Administrative Helpdesk Prduce Mnthly Helpdesk Reprts Technical Supprt (System Truble Calls, Outages called in by KM helpdesk) Bulk Add Users Single Add Users Activate/Deactivate User Accunts Create/Edit Grups Add/Mdify Users in Grups Generate Student Reprts The Senir LMS Administratr will pssess: Strng Administratin and Organizatinal skills Strng Interpersnal and Cmmunicatin skills Strng IT skills, particularly in Micrsft packages such as Wrd, Excel and Outlk N. LMS Administratr The LMS Administratr is respnsible fr prviding administrative supprt fr all training hsted under the Learning Management System (LMS). Specific duties include: Maintenance f user and training data and prviding regular reprts t prject teams. Acting as a Liaisn between the client and IT Prviding Passwrd infrmatin Mnitring System Usage Exprt Student Training Recrds and Send HRIS Data Lad Perfrm Curse Cntent Validatin and QA Ensure Curses Cmply with LMS Standards and Specificatins Perfrm Initial Testing f Newly Installed Curses (Launching and Tracking) Curse Authrizatins/Registratins Assign Curses t Curriculum Administrative Helpdesk Prduce Mnthly Helpdesk Reprts Technical Supprt (System Truble Calls, Outages called in by KM helpdesk) Single Add Users Activate/Deactivate User Accunts Create/Edit Grups Add/Mdify Users in Grups Generate Student Reprts The LMS Administratr will pssess: Strng Administratin and Organizatinal skills Strng Interpersnal and Cmmunicatin skills Knwledge Management Slutins, Inc. page 9

10 Strng IT skills, particularly in Micrsft packages such as Wrd, Excel and Outlk O. Senir Technical Writer/Editr Cllects and rganizes infrmatin fr preparatin f user manuals, training materials, installatin guides, prpsals, and reprts. Edits functinal descriptins, system specificatins, user manuals, special reprts, r any ther custmer deliverables and dcuments. Supprts dcumentatin activities such as technical writing, editing, prfreading, prductin f technical dcuments, n-line help, and ther interactive dcumentatin. Engages in frequent interdepartmental cntact and acts as liaisn between custmers and technical staff. Prvides technical writing fr prgram and peratinal dcumentatin. Prvides dcumentatin in presentatin-ready quality utput using advanced wrd prcessing r desktp publishing sftware. Required Experience - Minimum five (5) years f experience with three (3) years experience in writing/editing fr publicatin. Tw (2) f the three (3) years must invlve experience with technical r scientific infrmatin writing/editing. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr's degree). P. Technical Writer/Editr Cllects and rganizes infrmatin fr preparatin f user manuals, training materials, installatin guides, prpsals, and reprts. Edits functinal descriptins, system specificatins, user manuals, special reprts, r any ther custmer deliverables and dcuments. Supprts dcumentatin activities such as technical writing, editing, prfreading, prductin f technical dcuments, n-line help, and ther interactive dcumentatin. Engages in frequent interdepartmental cntact and acts as liaisn between custmers and technical staff. Prvides technical writing fr prgram and peratinal dcumentatin. Prvides dcumentatin in presentatin-ready quality utput using advanced wrd prcessing r desktp publishing sftware. Required Experience - Minimum three (3) years f experience with ne (1) years experience in writing/editing fr publicatin. Tw (2) f the three (3) years must invlve experience with technical r scientific infrmatin writing/editing. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr's degree). Q. Senir Database Specialist Applies brad high-level knwledge f relatinal database thery and specific prduct implementatin t slve cmplex database needs. Defines file rganizatin, indexing methds, and security prcedures fr specific user applicatins. Develps, implements, and maintains database back-up and recvery Prcedures fr the prcessing envirnments. Exercises independent judgment and initiative in slving prblems and perfrming technical tasks with a high degree f cmplexity. Engages in direct cntact with user persnnel and wrks with nn-technical surces as necessary. Required Experience - Minimum seven (7) years in database management systems (DBMS) systems analysis and prgramming including fur (4) years f experience in using current DBMS technlgies, applicatin design utilizing varius database management systems and experience with DBMS internals. Minimum Educatin - M.A/M.S degree r equivalent experience in a related field. Eight (8) years f experience abve a Bachelr's degree may be substituted fr a Master's degree tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr's degree.) Knwledge Management Slutins, Inc. page 10

11 R. Database Specialist Applies senir-level knwledge f relatinal database thery and specific prduct implementatin t slve cmplex database needs. Defines file rganizatin, indexing methds, and security prcedures fr specific user applicatins. Develps, implements, and maintains database back-up and recvery Prcedures fr the prcessing envirnments. Exercises independent judgment and Initiative in slving prblems and perfrming technical tasks with a high degree f cmplexity. Engages in direct cntact with user persnnel and may wrk with Nn-technical surces as necessary. Required Experience - Minimum six (6) years in database management systems (DBMS) systems analysis and prgramming including three (3) years f experience in using current DBMS technlgies, applicatin design utilizing varius database management systems and experience with DBMS internals. Minimum Educatin - B.A./B.S. degree r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr's degree.) S. Senir Interactive Training Develper Qualificatins - Incumbents in this jb categry require at least 10 years f experience in develping curriculums and instructinal materials using the ISD prcess. An MS r PHD in Instructinal Systems Technlgy, Educatin, Human Factrs, r a related discipline is required. Prfessinal experience is cmmensurate with a frmal graduate degree. Incumbents must have excellent ral and written cmmunicatins skills; an ability t direct senir-level develpers n ISD teams; experience with MS Office sftware applicatins, cmputer-based training authring languages, and graphics applicatin sftware prgrams. Respnsibilities - The Senir Interactive Training Develper will be an expert in the develpment, revisin and validatin f training prducts using the Instructinal System Develpment (ISD) prcess. They will be highly experienced with the design prcess, and they will be able t direct large instructinal develpment prgrams, including nline learning curse develpment. They will be able t direct the develpment f a full range f instructinal prducts frm paper-based t knwledge-based prducts. They will be able t direct the design f simulatin-based (level three) training prducts, including 3D graphics, mdeling, and animatin sequences. Functinal Descriptin - An individual in this jb categry perfrms the fllwing functins: Directs staff thrugh the Instructinal System Develpment (ISD) prcess. Designs knwledge management systems fr cmputer-based training and perfrmance supprt systems prjects. Oversees the design f graphical user interfaces. Apprves final vide prductin and audi narratin and ther multimedia elements. Apprves final strybards and ther instructinal design dcuments and versees the develpment f prducts based n the design specificatins. Oversees the wrk f instructinal technlgists as they cnduct frmative and summative evaluatin and frmal validatin f instructinal prducts. Interfaces directly with custmers. T. Interactive Training Develper Qualificatins - Incumbents in this jb categry require at least 2 years f experience in develping curricula and instructinal materials using the ISD prcess. An AAS r BA in Instructinal Systems Technlgy, Educatin, Human Factrs, r a related discipline is recmmended. Prfessinal experience is cmmensurate with a frmal undergraduate degree. Incumbents must have gd ral and written cmmunicatins skills; an ability t wrk n ISD develpment Knwledge Management Slutins, Inc. page 11

12 teams; familiarity with MS Office sftware applicatins, cmputer-based training authring languages, and graphics applicatin sftware prgrams. Respnsibilities - The Interactive Training Develper will be able t develp, revise and assist with the validatin f training prducts using the Instructinal System Develpment (ISD) prcess. They will be able t develp instructinal prducts frm instructinal designs prepared by ther staff members, as directed by the Senir Interactive Training Develper. They will be able t wrk n teams t develp a full range f instructinal prducts frm paper-based t cmputer-based. They will be able t interpret strybards fr basic (level ne and level tw) cmputer-based training prducts. Functinal Descriptin - An individual in this jb categry perfrms the fllwing functins: Develps, revises and validates instructinal prducts using the Instructinal System Develpment (ISD) prcess, as directed by the Senir Interactive Training Develper. Analyzes strybards and ther instructinal design dcuments and develps basic instructinal prducts based n the design specificatins. Uses templates develped by Senir Instructinal Technlgists and Senir Interactive Training Develpers t prduce cmputer-based lessns. Develps 2D animatins. Prepares sht lists fr vide prductin and vice-ver narratin. Organizes media elements (i.e., phtgraphs, animatins, vide, audi and graphics) int databases fr inclusin int cmputer-based training mdules. Assists with frmative and summative evaluatin and frmal validatin f instructinal prducts U. Senir Graphics Specialist Experience - Directly related experience in graphics design. Functinal Respnsibility - Utilizes current graphic design technlgy and cmputer sftware packages t prduce and develp high-level graphics and miscellaneus media files fr multiple prjects. May include line drawings, digital images, flw charts, slide presentatins, animatins, vide stills/clips, and simulatins. Requires in-depth knwledge and hands-n experience with the fllwing sftware: Phtshp, Illustratin Package, 3D Mdeling, Animatin, Web- Design and HTML, Authring f Curseware and Internet Sites. Prvides supervisin and training fr graphic design persnnel. Exercises creative judgment and riginality by translating needs int graphics capabilities. Makes final decisins related t matters f design, cmpsitin and methds f presenting technical data. V. Graphics Specialist Experience - Directly related experience in graphics design. Functinal Respnsibility - Utilizes current graphic design technlgy and cmputer sftware packages t prduce and develp high-level graphics and miscellaneus media files fr multiple prjects. May include line drawings, digital images, flw charts, slide presentatins, animatins, vide stills/clips, and simulatins. Requires hands-n experience with the fllwing sftware: Phtshp, Illustratin Package, 3D Mdeling, Animatin, Web-Design and HTML, Authring f Curseware and Internet Sites. Prvides technical training and guidance t lwer-level graphics persnnel. Exercises creative judgment and riginality by translating needs int graphics capabilities. W. Senir Multimedia Prducer/Directr Experience - Related experience. Als has direct experience in supervising and directing the activities f Multimedia Prducers/Directrs. Knwledge Management Slutins, Inc. page 12

13 Functinal Respnsibility - Designs and develps cmplex multimedia curseware fr custmer training initiatives using vide, sund, graphics and animatin. Creates vide and sund files fr animatin. Designs prgramming techniques t ptimize running speed and disk space requirements. Prvides technical leadership t lwer-level prgrammers. Acts as a technical task lead r technical expert as required. Wrks clsely with custmers and subject matter experts t determine and meet end-user requirements. X. Multimedia Prducer/Directr Experience - Related experience. Functinal Respnsibility - Designs and develps cmplex multimedia curseware fr custmer training initiatives using vide, sund, graphics and animatin. Creates vide and sund files fr animatin. Designs prgramming techniques t ptimize running speed and disk space requirements. Prvides technical leadership t lwer-level prgrammers. Acts as a technical task lead r technical expert as required. Wrks clsely with custmers and subject matter experts t determine and meet end-user requirements. Y. Senir Quality Assurance Specialist Participates in frmal and infrmal reviews t determine quality and in the develpment f sftware quality assurance (SQA) plans. Examines and evaluates The SQA prcess and recmmends enhancements and mdificatins. Aids in the develpment f quality standards. Required Experience - Minimum seven (7) years f experience wrking with quality cntrl methds and tls. Tw (5) years f experience in sftware testing and integratin and a demnstrated knwledge f system and prject life cycles. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr s degree.) Z. Quality Assurance Specialist Participates in frmal and infrmal reviews t determine quality and in the develpment f sftware quality assurance (SQA) plans. Examines and evaluates The SQA prcess and recmmends enhancements and mdificatins. Aids in the Develpment f quality standards. Required Experience - Minimum fur (4) years f experience wrking with quality cntrl methds and tls. Tw (2) years f experience in sftware testing and integratin and a demnstrated knwledge f system and prject life cycles. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr s degree.) aa. Netwrk Administratr Prvides system supprt in a PC/LAN/WAN cmputer platfrm envirnment. Plans and crdinates the installatin and maintenance f system and vendr sftware packages, including perating system sftware. Als trubleshts and reslves netwrk prblems. Prficient in industry standard sftware, hardware and perating systems (i.e. Windws NT, Nvell, netware, bridge and ruter technlgy, IBM tken ring prtcl, and Intel based cmputer hardware) and als Specific system administratin utilities t assist in the general administratin f the netwrk. Required Experience - Minimum three (3) years system experience with tw (2) years as a netwrk Administratr, preferably in bth lcal and wide area netwrking. One (1) year Experience supprting a brad base f applicatin with gd knwledge f cmpany Standard desktp applicatin. Knwledge Management Slutins, Inc. page 13

14 Minimum Educatin - A.A./A.S. degree in related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Fur (4) years experience is equivalent t an Assciate s degree.) ab. Netwrk Technician Prvides diagnsis and trubleshting fr netwrk systems. Knwledge f TCP/IP, file server applicatins. Perfrms diagnstic analysis and identifies slutins t netwrk prblems. Perfrms and implements enhancements t netwrk. Assists with netwrk installatins and n site surveys. Aids in assessing and dcumenting current site netwrk cnfiguratins. Prepares engineering plans and site installatin technical design packages. Aids in preparatin f installatin schedules. Integral member f the netwrk installatin team. Assists in the preparatin f drawings dcumenting cnfiguratin changes at each site. Prepares site installatin and test reprts. Crdinates pst installatin peratins and maintenance supprt. Required Experience - Minimum tw (2) years f netwrk related experience, including in-depth knwledge f applicatins sftware and client cnfiguratin, day-t-day administratin f the netwrk, installatin, updating and upgrading f the netwrk and peratins f netwrk prducts. A minimum f tw (2) years experience with Nvell Netware, Windws NT, Internet and/r SNMP. Knwledge f ruting prtcl, LAN bridges, cabling, and a variety f cmputer sftware. Minimum Educatin - High schl diplma, GED, r equivalent experience in a related field. Curse wrk and training in cllege, trade schl, vcatinal schl, r military. ac. Senir Subject Matter Expert Defines the prblems and analyzes and develps plans and requirements in the subject matter area fr mderately cmplex t cmplex systems. Crdinates and manages the preparatin f analysis, evaluatins, and recmmendatins fr prper implementatin. Required Experience - Minimum fur (4) years experience in specified subject matter. Including tw (2) years f cmbined new and related lder technical experience in directly related t the required area f expertise. Minimum Educatin - M.S./M.A. degree. Eight (8) f relevant experience abve a Bachelr s degree may be substituted fr a Master s degree. ad. Subject Matter Expert Develps requirements frm a prject's inceptin t cnclusin in the subject matter area, fr simple t mderately cmplex systems. Assists ther senir cnsultants with analysis, evaluatin and the preparatin f recmmendatins fr imprvements, ptimizatin, develpment, and/r maintenance effrts. Required Experience - Minimum tw (2) years f subject matter experience. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is equivalent t a Bachelr s degree). Knwledge Management Slutins, Inc. page 14

15 ae. Help Desk/User Relatins Specialist Supprts users f infrmatin systems by evaluating client cncerns, researching Mderately cmplex prblems and questins, respnding with answers r Interventins, prviding assistance, tracking calls, analyzing call data fr Trends and cmmn system prblems, and evaluating the quality f infrmatin Systems thrugh user supprt call data. Cmmunicates with clients and cllabratrs, natinally and internatinally, t Evaluate pprtunities t apply infrmatin technlgy resurces fr data Cllectin, cmmunicatin, management, analysis, and infrmatin disseminatin. Prepares and delivers sphisticated presentatins t diverse audiences. Familiar with infrmatin systems strategic planning, implementatin, distributin, and User supprt. Travel t user's sites t assist in the implementatin r Installatin f client-develped r supplied infrmatin systems prducts and Services as required. Required Experience - Minimum tw (2) years experience in infrmatin technlgy r infrmatin Systems. One (1) year additinal experience wrking in a technical custmer Supprt envirnment. Minimum Educatin - B.S./B.A. r equivalent experience in a related field. Tw (2) years experience is equivalent t ne (1) year f educatin (i.e. Eight (8) years experience is Equivalent t a Bachelr s degree). Knwledge Management Slutins, Inc. page 15

16 GSA OFFICIAL PRICELIST (all prices are inclusive f IFF) : Teaching Machines/Devices SIN PRODUCT DESCRIPTION GSA PRICE PLM Versin 4.3 LMS PLM LMS 1 Year Term License 1,000 t 5,000 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ PLM LMS 1 Year Term License 5,001 t 10,000 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ PLM LMS 1 Year Term License 10,001 t 15,000 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ PLM LMS 1 Year Term License 15,001 t 20,000 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ Hsting (Per User/Per Year Price) $ Standard Implementatin Fee $5, Maintenance fr PLM LMS 1 Year Term License, per user. Term Licenses are annual, fully prepaid up-frnt licenses $9, KMS ETM KMS ETM 1 Year Term License. Term Licenses are annual, fully prepaid up-frnt licenses $ Maintenance fr KMS ETM 1 Year Term License. Term Licenses are annual, fully prepaid up-frnt licenses 25 percent f User $ XTENSION LMS (Versin 2.0) Xtentin LMS 1 Year Term License 1 t 1,000 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ Xtentin LMS 1 Year Term License 1,001 t 4,000 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ Xtentin LMS 1 Year Term License ver 4,001 users, per user. Term Licenses are annual, fully prepaid up-frnt licenses $ Hsting (Per User/Per Year Price) $ Implementatin Fee $5, Maintenance fr Xtentin LMS 1 Year Term License. Term Licenses are annual, fully prepaid up-frnt licenses : Prepared Printed Instructin 25 percent f User $ SIN PRODUCT DESCRIPTION GSA PRICE (per student) Skyjack 911! What Every American Needs t Knw Nw! by Dr. Andrei G. Aleinikv and Alan B. Berkwitz $ Mega-Creatr: frm Creativity t Mega-, Giga-, and Infi-Creativity $ Creating Creativity: 101 Definitins (what Webster never tld yu) $ DiSC Classic $ Team Dimensins Prfile $ Wrk Expectatins Prfile $ Time Mastery Prfile $ Discvering Mastery Prfile $ Persnal Listening Prfile $12.83 Knwledge Management Slutins, Inc. page 16

17 27-300: Prepared Audi & Visual Instructinal Material, Multi-Media Prgram Kits SIN PRODUCT DESCRIPTION GSA PRICE (per student) A+ Certificatin $ Cisc CCNA IPX Ruting $ Cisc CCNA LAN Switching $ Cisc CCNA Mnitring and Security $ Cisc CCNA Ruter Cnfiguratin Basics $ Cisc CCNA TCP/IP Addressing n Cisc Ruters $ Cisc CCNA WAN Prtcls HDLC, PPP $ Cisc CCNA Internetwrking Technlgies 1 $ Cisc CCNA Internetwrking Technlgies 2 $ Cisc CCNA IP Ruting Cncepts $ Cisc CCNA IP Ruting Cnfiguratin $ Cisc CCNA Cnfiguring X.25 $ Cisc CCNA Cnfiguring Frame Relay and ISDN $ Relatinal Database Cncepts & Overview $ Relatinal Database Cncepts: Structured Query Language $ Relatinal Database Design & Administratin $ SQL Server 7.0: Advanced Features PART 1 $ SQL Server 7.0: Advanced Features PART 2 $ SQL Server 7.0: Data Warehusing Using SQL Part 1 $ SQL Server 7.0: Data Warehusing Using SQL Part 2 $ SQL Server 7.0: Database Administratin Part 1 $ SQL Server 7.0: Database Administratin Part 2 $ SQL Server 7.0: Database Administratin Part 3 $ SQL Server 7.0: Develping Client/Server SQL Part 1 $ SQL Server 7.0: Develping Client/Server SQL Part 2 $ SQL Server 7.0: Installing and Upgrading $ SQL Server 7.0: Intrductin $ SQL Server 7.0: Management Part 1 $ SQL Server 7.0: Management Part 2 $ SQL Server 7.0: Web Integratin $ Micrsft Access 2000 Advanced $ Micrsft Access 2000 Basic $ Micrsft Access 2000 Intermediate $ Micrsft Access 97 Advanced $ Micrsft Access 97 Basic $ Micrsft Access 97 Intermediate $ Micrsft Excel 2000 Advanced $ Micrsft Excel 2000 Basic $ Micrsft Excel 2000 Intermediate $ Micrsft Excel 97 Advanced $ Micrsft Excel 97 Basic $ Micrsft Excel 97 Intermediate $ Micrsft Outlk 2000 Basic $ Micrsft Outlk 2000 Intermediate $ Micrsft Outlk 98 Basic $ Micrsft Outlk 98 Intermediate $27.55 Knwledge Management Slutins, Inc. page 17

18 SIN PRODUCT DESCRIPTION GSA PRICE (per student) Micrsft PwerPint 2000 Basic $ Micrsft PwerPint 2000 Intermediate $ Micrsft PwerPint 97 Basic $ Micrsft PwerPint 97 Intermediate $ Micrsft Windws 2000 Prfessinal End User Advanced: Advanced Features $ Micrsft Windws 2000 Prfessinal End User Basic: Getting Started $ Micrsft Windws 2000 Prfessinal End User Basic: Managing Files and Flders $ Micrsft Windws 2000 Prfessinal End User Intermediate: Custmizatin $ Micrsft Windws 2000 Prfessinal End User Intermediate: Netwrking $ Micrsft Windws 98 Advanced $ Micrsft Windws 98 Basic $ Micrsft Windws 98 Intermediate $ Micrsft Wrd 2000 Advanced $ Micrsft Wrd 2000 Basic $ Micrsft Wrd 2000 Intermediate $ Micrsft Wrd 97 Advanced $ Micrsft Wrd 97 Basic $ Micrsft Wrd 97 Intermediate $ Micrsft Access 2000 Advanced $ Windws NT 4.0 End-User Basic $ Windws NT 4.0 End-User Intermediate $ Intrductin t Java 2 $ Java 2: Advanced Enterprise Java $ Java 2: Advanced Java $ Java 2: Advanced java.lang and java.util $ Java 2: Applets and Imaging $ Java 2: Building Graphical User Interface $ Java 2: Classes and Inheritance $ Java 2: Enterprise Java $ Java 2: Extending the GUI $ Java 2: File I/O $ Java 2: Handling Exceptins and Implementing Threads $ Java 2: java.lang Package $ Java 2: java.util Package $ Java 2: Language and Semantics $ Java 2: Netwrking $ MCSD Slutin Architecture 1 $ MCSD Slutin Architecture 2 $ MCSD Slutin Architecture 3 $ MCSD Slutin Architecture 4 $ Micrsft Windws 2000 Directry Services MCSE: Implementing Change and Cnfiguratin Management $ Micrsft Windws 2000 Directry Services MCSE: Installing, Cnfiguring, and Trubleshting AD $ Micrsft Windws 2000 Directry Services MCSE: Managing and Optimizing Active Directry Cmpnents $98.80 Knwledge Management Slutins, Inc. page 18

19 SIN PRODUCT DESCRIPTION GSA PRICE (per student) Micrsft Windws 2000 Directry Services MCSE: Managing User Envirnments and Sftware Deplyments $ Micrsft Windws 2000 Directry Services MCSE: Remte Installatin f Windws 2000 $ Micrsft Windws 2000 MCSE Designing Directry Services Infrastructure: Advanced AD Cncepts $ Micrsft Windws 2000 MCSE Designing Directry Services Infrastructure: Intrducing ADS $ Micrsft Windws 2000 MCSE Designing Directry Services Infrastructure: Planning Active Directry $ Micrsft Windws 2000 MCSE Designing Directry Services Infrastructure: Planning Dmain Structure $ Micrsft Windws 2000 MCSE Designing Directry Services Infrastructure: Preparing fr ADS $ Micrsft Windws 2000 MCSE Designing Netwrk Infrastructure: Designing a Netwrk Strategy $ Micrsft Windws 2000 MCSE Designing Netwrk Infrastructure: Designing WINS and DFS Netwrk Strategy $ Micrsft Windws 2000 MCSE Designing Netwrk Infrastructure: Internet Cnnectin Infrastructure $ Micrsft Windws 2000 MCSE Designing Netwrk Infrastructure: Internet Cnnectivity Strategies $ Micrsft Windws 2000 MCSE Designing Netwrk Infrastructure: Preparing Netwrk Services Infrastructure $ Micrsft Windws 2000 MCSE Designing Netwrk Infrastructure: Wide Area Netwrk Infrastructure $ Micrsft Windws 2000 MCSE Designing Security: Analyzing Requirements f an Organizatin $ Micrsft Windws 2000 MCSE Designing Security: Prviding a Secure Access in LANs $ Micrsft Windws 2000 MCSE Designing Security: Prviding Secure Access in Remte Netwrks $ Micrsft Windws 2000 MCSE Designing Security: Prviding Secure Access n the Internet $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Administering DHCP $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Administering DNS $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Administering RAS $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Administering WINS $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Cnfiguring IP Ruting Prtcls $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Cnfiguring Netwrk Prtcls $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: ICS and NAT $ Micrsft Windws 2000 Netwrk Infrastructure MCSE: Using Certificate Services $ Micrsft Windws 2000 Prfessinal MCSE: Administering Resurces $ Micrsft Windws 2000 Prfessinal MCSE: Administering Users and Grups $ Micrsft Windws 2000 Prfessinal MCSE: Cnnecting thrugh Net $ Micrsft Windws 2000 Prfessinal MCSE: Custmizing the Desktp Envirnment $98.80 Knwledge Management Slutins, Inc. page 19

20 SIN PRODUCT DESCRIPTION GSA PRICE (per student) Micrsft Windws 2000 Prfessinal MCSE: Enhanced Supprt fr Hardware Devices $ Micrsft Windws 2000 Prfessinal MCSE: Implementing and Mnitring Security $ Micrsft Windws 2000 Prfessinal MCSE: Installing and Upgrading $ Micrsft Windws 2000 Prfessinal MCSE: Installing n Multiple Cmputers $ Micrsft Windws 2000 Prfessinal MCSE: Deplying $ Micrsft Windws 2000 Prfessinal MCSE: Managing Standard Hardware Devices $ Micrsft Windws 2000 Prfessinal MCSE: Optimizing System Perfrmance $ Micrsft Windws 2000 Prfessinal MCSE: Recvering Data and System Perfrmance $ Micrsft Windws 2000 Prfessinal MCSE: Administering Resurces $ Micrsft Windws 2000 Server MCSE: Autmated Methds f Installatin $ Micrsft Windws 2000 Server MCSE: Cnfiguring Netwrk Services $ Micrsft Windws 2000 Server MCSE: Cnfiguring Strage Use $ Micrsft Windws 2000 Server MCSE: Implementing Interperability $ Micrsft Windws 2000 Server MCSE: Implementing Lcal Security and Plicies $ Micrsft Windws 2000 Server MCSE: Installing and Upgrading $ Micrsft Windws 2000 Server MCSE: Maintenance and Trubleshting $ Micrsft Windws 2000 Server MCSE: Managing File and Print Resurces $ Micrsft Windws 2000 Server MCSE: Managing Hardware Devices and Drivers $ Micrsft Windws 2000 Server MCSE: Managing Terminal Services $ Micrsft Windws 2000 Server MCSE: Mnitring and Optimizing $ Micrsft Windws 2000 Server MCSE: Setting Up Remte Access Service $ Micrsft Windws 2000 Server MCSE: Sharing Resurces Over the Internet $ Windws 2000 Server Migratin: Planning the Migratin frm NT4 $ Windws 2000 Server Migratin: Upgrading the Server and Clients $ Oracle 8i DBA -- Data Dictinary and Database Files $ Oracle 8i DBA -- Indexes and Cnstraints $ Oracle 8i DBA -- Intrducing Prcedure Builder $ Oracle 8i DBA -- Managing Oracle Database Security $ Oracle 8i DBA -- Oracle Instance, the Startup and Shutdwn Prcess $ Oracle 8i DBA -- Oracle Server and Database Architecture $ Oracle 8i DBA -- Oracle Strage Architecture $ Oracle 8i DBA -- SQL*Lader, Oracle Exprt and Imprt, and NLS $ Oracle 8i DBA -- Understanding Strage Allcatins $ Oracle 8i PL/Advanced SQL, SQL *Plus and the Data Dictinary $ Oracle 8i PL/SQL -- DML and DDL Statements $ Oracle 8i PL/SQL -- Functins, Tables, and Grups $ Oracle 8i: Intrductin t RDBMS and SQL *Plus $ Oracle 8i: PL/SQL: Database Objects and Security $ Oracle8i: PL/SQL: Basic Operatins $ Advanced C Prgramming $ Basic C Prgramming $ Intermediate C Prgramming $ Intrductin t C Prgramming $ Visual Basic 6.0 ActiveX/COM PART 1 $ Visual Basic 6.0 ActiveX/COM PART 2 $98.80 Knwledge Management Slutins, Inc. page 20