January 2019 Releases

Transcription

1 January 2019 Releases PstalOne! System Release January Price Change 2019 Enterprise Payment System Release Facility Access and Shipment Tracking (FAST) Release Seamless Acceptance and Service Perfrmance (SASP) Release Prgram Registratin Release Package Platfrm Release Release Ntes CHANGE 5.0 DEPLOYMENT DATE: JANUARY 13, 2019 PRICE CHANGE EFFECTIVE DATE: JANUARY 27, 2019 RELEASE NOTES PUBLISH DATE: JANUARY 13, 2019

2 The fllwing trademarks are wned by the United States Pstal Service: ACS, CASS, CASS Certified, Certified Mail, DMM, evs, FAST, First-Class, First-Class Mail, Full- Service ACS, IM, IMb, IMb Tracing, Intelligent Mail, OneCde ACS, OneCde Slutin, PLANET Cde, 1, POSTNET, Pstage Statement Wizard, Pstal Service, Pririty Mail, Registered Mail, RIBBS, Standard Mail, The Pstal Service, United States Pstal Service, USPS, USPS.COM, ZIP, ZIP Cde, ZIP + 4 and ZIP+4. This is nt a cmplete list f all Pstal trademarks. Idealliance Mail.XML and Mail.dat are registered trademarks f the Internatinal Digital Enterprise Alliance, Inc. Sun, Sun Micrsystems, and Java are trademarks r registered trademarks f Sun Micrsystems, Inc. Micrsft, Micrsft Windws, and Micrsft Internet Explrer are registered trademarks f Micrsft Crpratin. All ther trademarks used are the prperty f their respective wners. January 2019 Release Ntes 1/13/2019 ii

3 TABLE OF CONTENTS 1.0 INTRODUCTION MAIL.DAT CLIENT SUPPORT APPLICABLE TECHNICAL SPECIFICATIONS Updates t the PstalOne! System Mail.dat edc Specificatin Versin Supprt Updates t the PstalOne! System Mail.XML edc Specificatin Versin Supprt Updates t the PstalOne! System Mail.XML Data Distributin, MID-CRD, and FAST Specificatin Versin Supprt Updates t Shipping Services File (SSF) Versin Supprt POSTALONE! SYSTEM ENHANCEMENTS, UPDATES, AND NEW FUNCTIONALITY First-Class Package Service (FCPS) Zne-Based Pricing Change Pririty Mail Dimensinal Weight Calculatin t use Cnfigurable Dimensinal Divisr Pstage Statement Changes Pririty Mail ICR File Changes Pririty Mail Shipping Services File (SSF) Changes Pririty Mail Add Dimensinal Weight Pricing fr Pririty Mail Express (Znes Lcal & 1 9) Add Dimensinal Weight Pricing fr Parcel Select (Znes Lcal & 1 9) Pstage Statement Changes Parcel Select Shipping Services File (SSF) Changes Parcel Select Pstage Statement Updates First-Class Mail and First-Class Package Service (PS Frm 3600-FCM) Pririty Mail - Permit Imprint (PS Frm 3600-PM) Electrnic Verificatin System (evs) Permit Imprint (PS Frm 3560) Package Services (PS Frm 3605) Internatinal Mail (PS Frm 3700) USPS Marketing Mail Easy Nn-Autmatin Letters, Cards r Flats (PS Frm 3602-EZ) Nnprfit USPS Marketing Mail (PS Frm 3602-N) Nnprfit USPS Marketing Mail Easy Nnautmatin Letters r Flats (PS Frm 3602-NZ) USPS Marketing Mail (PS Frm 3602-R) Peridicals (PS Frm 3541) Electrnic Data File Changes Charge fr Nn-Mailable Parcels Fund in the Mailstream Small Parcel Frwarding Fee Peridicals Address Crrectins fr Alternative Addressed Nnsubscriber-Nnrequester Cpies Mailing Prmtin Supprt Update Earned Value Prmtin Premium Frwarding Service (PFS) Lcal fr Pst Office (P.O.) Bxes Mail.dat Transprtatin File Updates POSTALONE! SYSTEM CORRECTIONS TO KNOWN ISSUES Business Custmer Gateway (BCG) Dashbard einductin Electrnic Data Exchange Internatinal Pstage Statements Mailer View Functinality Pstage Statement Prcessing Pstal Wizard Self-Service Terminal January 2019 Release Ntes 1/13/2019 iii

4 6.0 ENTERPRISE PAYMENT SYSTEM (EPS) ENHANCEMENTS, UPDATES, AND NEW FUNCTIONALITY Accunt Management Enable Administrative Users t Manage Accunts Marked as Fraudulent Enable Administrative Users t Repen Inactive Accunts Send Accunt Updates t Oracle Accunts Receivable (OAR) EPS and Package Platfrm Enrllment Amendment Transactins Payment Methd Hierarchy Pstage Statement Prcessing Reprts ENTERPRISE PAYMENT SYSTEM (EPS) CORRECTIONS TO KNOWN ISSUES Accunt Management Micr-Transactin Returns Ntificatins Accunting Reprts FACILITY ACCESS AND SHIPMENT TRACKING (FAST) ENHANCEMENTS, UPDATES, AND NEW FUNCTIONALITY Appintments Reprts FACILITY ACCESS AND SHIPMENT TRACKING (FAST) CORRECTIONS TO KNOWN ISSUES Appintments Facility Prfile Mail Directin File (MDF) SEAMLESS ACCEPTANCE AND SERVICE PERFORMANCE (SASP) ENHANCEMENTS, UPDATES, AND NEW FUNCTIONALITY Address Change Service (ACS) Opt-Out fr Peridicals Prvide Mail Irregularity Data Full Service Discunt Update fr USPS Marketing Mail SEAMLESS ACCEPTANCE AND SERVICE PERFORMANCE (SASP) CORRECTIONS TO KNOWN ISSUES Invicing Mail Quality Data Undcumented Scans PROGRAM REGISTRATION ENHANCEMENTS, UPDATES, AND NEW FUNCTIONALITY Aut-Enrllment Cntract Administratin Earned Value (EV) Custm Permits Earned Value (EV) Reprts Rate Supprt Zne Pricing fr First-Class Mail and First-Class Package Service PROGRAM REGISTRATION CORRECTIONS TO KNOWN ISSUES Cntract Administratin Earned Value Incentive Earned Value (EV) Reprts PACKAGE PLATFORM ENHANCEMENTS, UPDATES, AND NEW FUNCTIONALITY Pricing Service PACKAGE PLATFORM CORRECTIONS TO KNOWN ISSUES Reprting and Data Service Pricing Service January 2019 Release Ntes 1/13/2019 iv

5 16.0 APPENDIX Shipping Services File (SSF) Changes fr Cmmercial Packages Pririty Mail Mail Categry Cdes and Rate Indicatrs Parcel Select Rate Indicatrs DOCUMENT HISTORY NOTE: The infrmatin in this dcument cncerns planned revisins that are nt histrical facts. Actual results may differ frm these frward-lking statements. ALM INDEX NOTE: In general, index entries are identified by their ALM Requirement ID and/r ALM Item ID, with references as shwn belw. Where tw numbers are shwn, the requirement number is indicated by -R. PstalOne! System Applicatin Enterprise Payment System (EPS) Facility Access and Shipment Tracking (FAST) Seamless Acceptance and Service Perfrmance (SASP) Prgram Registratin Package Platfrm Suffix Identifier ( -X ) n suffix: ALM Item numbers R: ALM Requirement numbers E F S P K E F P E E F P F P E F P E E F P E F P E R P E R P E R P E R P E R P R P E R P E R P E...12, R P E R P E R P E R P E P P E P P E P P E P P E F P P January 2019 Release Ntes 1/13/2019 v

6 2239-P S S K P S S K P S S S P S K S P S K S S S K S S S K E S S K E January 2019 Release Ntes 1/13/2019 vi

7 1.0 Intrductin On Sunday, January 13, 2019, the United States Pstal Service implemented the fllwing sftware changes: PstalOne! System Release Enterprise Payment System Release Facility Access and Shipment Tracking (FAST) Release Seamless Acceptance and Service Perfrmance Release Prgram Registratin Release Package Platfrm Release These Release Ntes prvide the prpsed cntents f the releases and affected subsystems. The sectins titled Crrectins t Knwn Issues are derived frm Truble Reprts (ETRs) and Engineering Change Requests (ECRs) fr inclusin in these releases. On Nvember 15, 2018, the Pstal Service ntified the Pstal Regulatry Cmmissin (PRC) f its intent t defer the implementatin f the new dimensinal (DIM) weighting prvisins fr retail and cmmercial Pririty Mail and Pririty Mail Express, and cmmercial Parcel Select, fr all Znes and Entries. Subject t PRC apprval, these DIM weighting prvisins will be delayed until June 23, Further, effective January 27, 2019, the balln pricing currently applying t retail and cmmercial Pririty Mail Znes 1 4 and t cmmercial Parcel Select, all Znes and Entries, will be eliminated, and the current DIM weighting prvisins fr retail and cmmercial Pririty Mail Znes 5 9 will be retained. This dcument is prepared based n the knwledge available at the time f its publicatin and any element may be subject t change prir t publicatin. 2.0 Mail.dat Client Supprt Please nte the fllwing regarding the Mail.dat client dwnlad. There is a new required Mail.dat client versin with this release. Users shuld dwnlad Mail.dat client versin _PROD frm the Business Custmer Gateway (BCG) using the fllwing path: Mailing Services Electrnic Data Exchange [G t Service] Mail.dat dwnlad (Windws 32-bit, Windws 64-bit r Slaris). 3.0 Applicable Technical Specificatins 3.1 Updates t the PstalOne! System Mail.dat edc Specificatin Versin Supprt Belw are specificatin versins that are supprted fr Mail.dat edc with PstalOne! System Release : Versins Currently Supprted Versins (Prir t January 13, 2019) PstalOne! Mail.dat (edc) Versin Supprt Pst-Release Supprted Versins (January 13, 2019 t January 26, 2019) Supprted 1 Nt supprted 1 Nt supprted 1 Pst-Price Change Supprted Versins (On and after January 27, 2019) Supprted 2 Supprted 2 Supprted fr updates nly Supprted 3 Supprted 3 Supprted New Nt Supprted 4 Supprted 4 Supprted 4 Legend: 1 Versin discntinued n January 13, Only updates allwed using this versin n r after January 27, Versin remains supprted thrugh January 27, 2019 and beynd 4 New versin supprted, beginning January 13, 2019 fr mailing dates n January 27, 2019 and beynd Nte: January 2019 release requires a new Mail.dat client t supprt the Mail.dat submissins Table 1 - Versin Supprt fr Mail.dat edc January 2019 Release Ntes 1/13/2019 Page 1 f 22

8 3.2 Updates t the PstalOne! System Mail.XML edc Specificatin Versin Supprt Belw are specificatin versins that are supprted fr Mail.XML edc in PstalOne! System Release : Versins Currently Supprted Versins (Prir t January 13, 2019) PstalOne! Mail.XML (edc) Versin Supprt Pst-Release Supprted Versins (January 13, 2019 t January 26, 2019) Supprted 1 Nt supprted 1 Nt supprted 1 Pst-Price Change Supprted Versins (On and after January 27, 2019) Supprted 2 Supprted 2 Supprted fr updates nly Supprted 3 Supprted 3 Supprted New Nt Supprted 4 Supprted 4 Supprted 4 Legend: 1 Versin discntinued n January 13, Only updates allwed using this versin n r after January 27, Versin remains supprted thrugh January 27, 2019 and beynd 4 New versin supprted, beginning January 13, 2019 fr mailing dates n January 27, 2019 and beynd Table 2 - Versin Supprt fr Mail.XML edc 3.3 Updates t the PstalOne! System Mail.XML Data Distributin, MID-CRD, and FAST Specificatin Versin Supprt The table belw depicts the specificatin versins that are supprted fr Mail.XML Data Distributin, MID-CRID, and Facility Access and Shipment Tracking (FAST) with PstalOne! System Release Nte: There are n changes t supprted versins. PstalOne! Data Distributin Mail.XML Versins Supprt Pre- Pst- Pst-Release Pre-Release Pst-Release Release Release Prir t Jan 13, Prir t Jan 13, 2019 Prir t Jan Jan 13, 2019 & Versins Jan 13, 2019 & Jan 13, & after 13, 2019 after 2019 after A Supprted Supprted Supprted Supprted Supprted Supprted PstalOne! MID-CRID Mail.XML Versins Supprt Pre- Release PstalOne! FAST Mail.XML Versins Supprt 16.0 Supprted Supprted Supprted Supprted Supprted Supprted Table 3 - Versin Supprt fr Mail.XML Data Distributin, MID-CRID, & FAST 3.4 Updates t Shipping Services File (SSF) Versin Supprt Belw are the specificatin versins that are supprted fr evs SSF with PstalOne! System Release Nte: There are n changes t supprted versins f the evs SSF. Pre-Release evs Shipping Services File (SSF) Versin Supprt Pst-Release Versins Prir t Jan 13, 2019 Jan 13, 2019 & nwards 1.3 Supprted fr EMCA/EMRS* nly Supprted fr EMCA/EMRS* nly 1.4 Supprted Supprted 1.6 Supprted Supprted 1.7 Supprted Supprted 2.0 Supprted Supprted Table 4 - Versin Supprt fr evs *Express Mail Crprate Accunt (EMCA), Electrnic Marketing Reprting System (EMRS) January 2019 Release Ntes 1/13/2019 Page 2 f 22

9 4.0 PstalOne! System Enhancements, Updates, and New Functinality 4.1 First-Class Package Service (FCPS) Zne-Based Pricing The Pstal Service mdified FCPS pricing t be based n the weight in unces and zne (based n the rigin and destinatin ZIP Cdes). The change applies t all FCPS pstage statements including FCPS Retail and FCPS Returns. Previusly, FCPS pricing was based n unce weight f the package fr retail, cmmercial and Negtiated Service Agreement (NSA) custmers. The fllwing changes were implemented: Field Name Pstage Statements: Fr First-Class Mail and First-Class Package Service (PS Frm 3600), additinal lines were added t Sectin C t supprt zne-based pricing: C1 C9: Cmmercial Parcels (less than 16 unces) C10 C18: Cmmercial Parcels-NSA C19 C20: Cmmercial Parcels-NSA C21 C28: Retail Parcels (13 unces r less) C29 C36: Retail Parcels (13 unces r less) frm USPS Marketing Mail Intelligent Character Recgnitin (ICR) File: Ppulate field 19 Destinatin Zne with zne value t map t crrect price. If nt prvided, the zne value will be derived. Shipping Services File (SSF): SSF uses the zne value, Entry Facility ZIP Cde, and Destinatin ZIP Cde t map t the crrect price, as shwn in the table belw. BNS 1177: R, R, R, R, R, R, R SSF Recrd v1.4 Psitin v1.6 Psitin v1.7 Psitin v2.0 Psitin Descriptin/Example Entry Facility ZIP Cde H Must be 5 digits Destinatin ZIP Cde D Must be 5 digits Dmestic Zne D , 02, etc. Table 5 - SSF Changes fr Zne-Based Pricing edc: Mail.dat and Mail.XML lk up the true zne value fr each FCPS parcel, regardless f the edc zne value prvided by the mailer (N, 1-9). When the prvided zne differs frm the true zne fund by the lkup, the edc will receive a warning and be re-mapped t the crrected zne pstage statement lines, as shwn in the table belw. BNS 1177: R, R, R, R, R, R, R Submissin Type Mail.dat Mail.XML Origin ZIP.seg Verificatin Facility ZIP Cde PstOfficeOfMailingZIP in OpenMailingGrupRequest Destinatin ZIP First Order f Precedence 5-digit ZIP Cde parsed frm.pdr Intelligent Mail barcde (IMb) DestinatinZIPCde in MailPieceCreateRequest Destinatin ZIP Secnd Order f Precedence.pqt Package ZIP Cde DestinatinZIP in CntainerInfData blck f QualificatinReprtDetailCreateRequest Table 6 - edc Zne Mapping fr FCPS 4.2 Change Pririty Mail Dimensinal Weight Calculatin t use Cnfigurable Dimensinal Divisr The Pstal Service will defer any new dimensinal prvisins fr cmmercial Pririty Mail until June 23, Effective January 27, 2019, balln pricing applying t Znes 1 4 will be eliminated, and the existing dimensinal pricing and DIM divisr f 194 applying t cmmercial Pririty Mail Znes 5 9 will be retained. Dimensinal weight is currently applied t Pririty Mail Znes 5 9 and calculated fr packages ver ne cubic ft by dividing the determined cubic vlume (length x width x height) by 194. BNS 1169: R, 12545, Pstage Statement Changes Pririty Mail Pririty Mail-Permit Imprint (PS Frm 3600 PM) has been mdified fr the fllwing lines: A18 A25: Remve Balln Price clumn January 2019 Release Ntes 1/13/2019 Page 3 f 22

10 A18 A20: Include grey shading within Dim-Weight Price clumn D17 D24: Remve Balln Price clumn D17 D19: Include grey shading within Dim-Weight Price clumn ICR File Changes Pririty Mail Fr Mail Categry Cdes used fr identifying Pririty Mail dimensinal weight pieces, refer t the Appendix, Table 9. (A cmplete list f all Mail Categry Cdes is available n Pstal Pr at Shipping Services File (SSF) Changes Pririty Mail Fr changes t the SSF fr cmmercial Pririty Mail packages, refer t the Appendix, Table Add Dimensinal Weight Pricing fr Pririty Mail Express (Znes Lcal & 1 9) The Pstal Service will defer any dimensinal prvisins fr cmmercial Pririty Mail Express until June 23, BNS 1192: R, R, R 4.4 Add Dimensinal Weight Pricing fr Parcel Select (Znes Lcal & 1 9) The Pstal Service will defer any dimensinal prvisins fr Parcel Select until June 23, 2019, and will eliminate the balln pricing frm Parcel Select and Parcel Select Grund fr all Znes and all Entries. BNS 1193, Pstage Statement Changes Parcel Select Pstage statements fr Package Services (PS Frm 3605) have been mdified fr the fllwing lines: C20 C32: Replace Balln descriptin with Dimensinal, and include grey shading D17 D24: Replace Balln descriptin with Dimensinal, and include grey shading Pstage statements fr Parcel Select Grund mail (PS Frm 3605) replace Balln pricing with Dimensinal pricing fr Znes 1 9, and include grey shading Shipping Services File (SSF) Changes Parcel Select Fr changes t the SSF fr cmmercial Parcel Select packages, refer t the Appendix, Table Pstage Statement Updates The Pstal Service has made crrectins and updates t the pstage statements as detailed belw First-Class Mail and First-Class Package Service (PS Frm 3600-FCM) Additinal lines have been added t supprt zne-based pricing as fllws: C1 C9: Cmmercial Parcels (less than 16 unces) C10 C18: Cmmercial Parcels-NSA C19 C20: Cmmercial Parcels-NSA C21 C28: Retail Parcels (13 unces r less) C29 C36: Retail Parcels (13 unces r less) frm USPS Marketing Mail Pririty Mail - Permit Imprint (PS Frm 3600-PM) Balln clumn has been remved frm the fllwing lines: A18 A25: Dimensinal Prices D17 D24: Dimensinal Prices-NSA Dim-Weight Price is allwed fr the fllwing lines, and includes grey shading: A18 A20: Dimensinal Prices January 2019 Release Ntes 1/13/2019 Page 4 f 22

11 D17 D19: Dimensinal Prices-NSA Change Part F, page 11 update number fr line previusly labeled E48-Zne 9 t F48-Zne Electrnic Verificatin System (evs) Permit Imprint (PS Frm 3560) Lines have been added t supprt Dimensinal Weight: A12 A19: Add lines fr Dimensinal Weight Remve Part B: Pririty Mail Express Hld Fr Pickup Remve Part D: Pririty Mail Express Hld Fr Pickup NSA Only Renumber remaining sectins: B1 B19: Pririty Mail Express NSA Only (frmerly Part C) Includes new lines fr Dimensinal Weight NSA Only (B12 B19), and grey shading C1: evs Tte Pickup (frmerly Part E) D1 D6: Premium Frwarding Service (frmerly Part F) E1 E6: Premium Frwarding Service NSA (frmerly Part G) Package Services (PS Frm 3605) Existing lines descriptins have been mdified t supprt Dimensinal Weight: C20 C32: Replace Balln descriptin with Dimensinal, and include grey shading D17 D24: Replace Balln descriptin with Dimensinal, and include grey shading Internatinal Mail (PS Frm 3700) Prices updated t supprt January 2019 Price Change Release USPS Marketing Mail Easy Nn-Autmatin Letters, Cards r Flats (PS Frm 3602-EZ) Prices updated t supprt January 2019 Price Change Release Update title frm USPS Marketing Mail-Easy Nnautmatin Letters, Cards r Flats t USPS Marketing Mail- Easy Nnautmatin Letters r Flats Nnprfit USPS Marketing Mail (PS Frm 3602-N) Prices updated t supprt January 2019 Price Change Release Nnprfit USPS Marketing Mail Easy Nnautmatin Letters r Flats (PS Frm 3602-NZ) Prices updated t supprt January 2019 Price Change Release USPS Marketing Mail (PS Frm 3602-R) Prices updated t supprt January 2019 Price Change Release Peridicals (PS Frm 3541) Prices updated t supprt January 2019 Price Change Release Electrnic Data File Changes Shipping Services File (SSF) Changes: Fr Pririty Mail - Permit Imprint (PS Frm 3600-PM) and Package Services (PS Frm 3605), manifest data n lnger requires balln price indicatrs. BNS Charge fr Nn-Mailable Parcels Fund in the Mailstream The Pstal Service established a charge fr nn-mailable verweight parcels fund in the mailstream, which must be paid by either the sender r receiver. The shipper r receiver is required t pick up the nn-mailable verweight piece January 2019 Release Ntes 1/13/2019 Page 5 f 22

12 frm the lcatin where it is fund. Packages fund t be ver the 70-pund limit are required t pay the $100 charge at a retail unit, in additin t the purprted pstage and any fees already paid. The sender r receiver (depending n the lcatin f the piece in the netwrk) is ntified f the charge and that they must pick up the package within 14 calendar days. If the package is fund at the lcatin at which the sender drpped ff the package, the sender can pick up the package there and nt be charged. If the package is nt picked up within 14 calendar days, the package will be cnsidered abandned, unless the sender r receiver made special arrangements. This change des nt impact pstage statements, Mail.dat, Mail.XML, r the Shipping Services File. BNS Small Parcel Frwarding Fee The Pstal Service intrduced a flat fee as a new ptin t pay the Pstal Service t frward small parcels f USPS Marketing Mail r Parcel Select Lightweight. These parcels will be frwarded t the address n file and an electrnic Address Change Service (ACS) ntice will be prvided when the change-f-address infrmatin is available in a Change-f-Address (COA) rder. The frwarding fee and electrnic address crrectin fee are cllected fr each parcel that is frwarded. Undeliverable parcels that cannt be frwarded are discarded and an electrnic ACS ntice shwing the reasn fr nn-delivery is prvided. The electrnic address crrectin fee is cllected. Fees are cllected via the Address Management System (AMS) ACS accunt. The change des nt impact pstage statements, Mail.dat, Mail.XML, r the Shipping Services File. BNS Peridicals Address Crrectins fr Alternative Addressed Nnsubscriber-Nnrequester Cpies The Pstal Service allws Peridicals Publishers that mail with an Alternative Address frmat n nnsubscribernnrequester sample cpies t use ne f fur new Service Type IDs (STIDs) in the Intelligent Mail barcde (IMb) t pt ut f receiving address-related ntificatins. Previusly, Peridicals Publishers received the ntificatin (via PS Frm 3579 r electrnic Address Crrectin Service) fr Undeliverable as Addressed (UAA) Peridicals with Occupant r exceptinal addresses that were undeliverable fr address-related reasns. The new STIDs were annunced n Nvember 30, 2018, and may be used n Peridicals with alternative addressing beginning February 23, Publishers that use ne f the fur newly assigned Peridical STIDs in the IMb, with authrized Alternative Addressing frmats, will n lnger receive address-related ntices. When prcessed by Pstal Autmated Redirectin System (PARS), Cmputerized Frwarding System (CFS) r Remte Frwarding System (RFS), the piece will be discarded with n ntice t the publisher. The change des nt impact pstage statements, Mail.dat, Mail.XML, r the Shipping Services File. BNS 1037: R 4.9 Mailing Prmtin Supprt The Pstal Service supprts the prmtins that were active in 2017: Mbile Shpping, Tactile Sensry & Interactive Engagement, Emerging & Advanced Technlgy, Persnalized Clr Transprm, and Earned Value. In additin, enhancements t the existing Earned Value prmtin are supprted. The table belw summarizes all f the prmtins that are supprted. Prpsed Prmtin Mbile Shpping 1 Tactile Sensry & Interactive Engagement 1 Emerging & Advanced Technlgy 1 Persnalized Clr Transprm 1 Descriptin N changes. The Mbile Shpping Prmtin encurages mailers t send mailings that highlight the cnnectin between the mailpieces. This prmtin prvides a 2% discunt n eligible pstage (USPS Marketing Mail Letters/Flats, Regular/Nn-prfit). N changes. During this prmtin, eligible mailers wh incrprate a multisensry experience in their mailpiece may receive a pstage discunt. This prmtin prvides a 2% discunt n eligible pstage (USPS Marketing Mail Letters/Flats, Regular/Nn-prfit). N changes. The Emerging & Advanced Technlgy Prmtin encurage mailers t integrate direct mail with advances in mbile technlgy using NFC technlgy, Vide in Print (ViP), Beacn technlgy, Enhanced Augmented Reality, Virtual reality r a Digital t Direct Mail experience t allw the recipient t engage in innvative digital experiences triggered frm their mailpiece. This prmtin prvides a 2% discunt n eligible pstage (First-Class Mail Letter /Flats, USPS Marketing Mail Letters/Flats, Regular/Nn-prfit). N changes. Incrprates marketing messages that use clr, dynamic variable print, and persnalizatin. This prmtin prvides a 2% discunt n eligible pstage (First-Class Mail Letter). January 2019 Release Ntes 1/13/2019 Page 6 f 22

13 Prpsed Prmtin Descriptin Earned Value 2 Enhancements t prmtin. The Earned Value Prmtin will update the way in which credit is prvided t Earned Value Prmtin mailers. Currently, the Earned Value Prmtin prvides participants with earned credits based n qualifying Business Reply Mail (BRM)/ Curtesy Reply Mail (CRM) and Share Mail cards and letters with an Intelligent Mail barcde. The prpsal is t cmpare BRM/CRM and Share Mail vlumes frm the perid f April thrugh June 2019, t the same perid in the previus year (2018), and determine the change in vlume based n a 95% threshld. Nte: A detailed descriptin f this change is in the sectin belw this table. Legend: 1 Prmtin prpsed t be supprted withut any changes 2 Enhancement t existing prmtin Table 7 Mailing Prmtin Supprt Update Earned Value Prmtin The Earned Value prmtin updated the way in which credit is prvided t Earned Value Prmtin mailers. Previusly, the Earned Value Prmtin prvided participants with earned credits based n qualifying Business Reply Mail (BRM)/Curtesy Reply Mail (CRM) and Share Mail cards and letters, with an Intelligent Mail barcde. The updated methdlgy cmpares BRM/CRM and Share Mail vlumes frm the perid f April thrugh June 2019, t the same perid in the previus year (2018), and determines the change in vlume based n a 95% threshld. As a result, the credit calculatin prcess is changed as fllws: a) Repeat Mailers (i.e., mailers wh have previusly participated in the Earned Value Prmtin): i. A decline in vlume (belw 95% threshld) - will nt qualify fr any credit fr the current perid/year. ii. An increase r same vlume (at r abve 95% threshld) - will cntinue t receive a credit (currently set at $0.03 per piece) b) New Participants (i.e., mailers wh enrll in the Earned Value Prmtin fr the first time) are able t receive a credit (currently set at $0.03 per piece) fr the current year. BNS 1195, BNS 1197: R 4.10 Premium Frwarding Service (PFS) Lcal fr Pst Office (P.O.) Bxes The Pstal Service prvides the Premium Frwarding Service (PFS) Lcal service fr cnsumers with an active paid P.O. Bx being used fr either business/rganizatinal r individual/persnal use. The service requires nline enrllment and payment f an annual enrllment fee. The enrllment request must be made by the P.O. Bx hlder, with bth the P.O. Bx and street delivery addresses being serviced by the same Pst Office facility. A reshipment fee is applied per cntainer t shipments frwarded based n the frequency indicated by the custmer (Mnday Saturday). Frwarding is available fr all classes f mail subject t the crrespnding cnditins described in DMM 507 sectin 1.0. The change des nt impact pstage statements, Mail.dat, Mail.XML, r the Shipping Services File. BNS Mail.dat Transprtatin File Updates Fr Mail.dat submissins using Mail.dat versin 19-1, the PstalOne! System supprts new Transprtatin file types Transprtatin Summary Recrd (TSR), Transprtatin Detail Recrd (TDR), Transprtatin Cntainer Recrd (TCR), Transprtatin Ge-Data Recrd (TGR), and Transprtatin Cntainer Status Recrd (TCS). The PstalOne! System has been updated t perfrm initial validatin f Transprtatin file types TSR, TDR, TCR, TGR, and TCS accrding t specified business rules. Fllwing validatin, the PstalOne! System prvisins the Mail.dat file t Infrmed Visibility (IV). If an edc cntains transprtatin files, it is sent t bth the predictive wrklad as well as IV fr transprtatin files. With Mail.dat versin 19-1, the new Transprtatin file types can be included in a regular Mail.dat submissin r as part f an Infrmed Delivery (ID) Campaign submissin. When the Mail.dat Header Recrd (HDR) Presentatin Categry is set t I (Infrmed Delivery), any ptinal Transprtatin files f types TSR, TDR, TCR, TGR, r TCS that are included as part f the ID Campaign submissin will be validated and sent t IV. Only the HDR, Referenceable Mail Summary Recrd (RMS), and Referenceable Mail Barcde Recrd (RMB) are required fr submissins f this type. January 2019 Release Ntes 1/13/2019 Page 7 f 22

14 When the Mail.dat HDR Presentatin Categry is nt set t T (Transprtatin Cmmunicatin), any Transprtatin files f types TSR, TDR, TCR, TGR, r TCS that are included as part f the submissin will be validated and sent t IV. There is n change fr the remainder f the jb and it is treated as a regular submissin. When the Mail.dat HDR Presentatin Categry is set t T (Transprtatin Cmmunicatin), the system will recgnize the Mail.dat submissin as purely transprtatin data fr IV, with n crrelatin t transmissin f presrt r pstage data. The submissin must include at least ne Transprtatin file f type TSR, TDR, TCR, TGR, r TCS, which will be validated and sent t IV. Transprtatin Cmmunicatin jb submissins (HDR Presentatin Categry = T ) can be submitted as Validate Only r Validate and Uplad using radi buttn ptins upn client submissin, and can be submitted in batch mde r thrugh the Mail.dat client. Transprtatin Cmmunicatin jb submissins are nt retained in the Mail.dat database. T accmmdate the new Transprtatin file types, new validatins and errr cdes were created fr Mail.dat submissins using Mail.dat versin Fr mre details, refer t the Mail.dat Technical Specificatins fr PstalOne! System Release PstalOne! System Crrectins t Knwn Issues 5.1 Business Custmer Gateway (BCG) The PstalOne! System Business Custmer Gateway (BCG) has been updated t supprt the Shipping Summary File and imprve perfrmance. The BCG interface t the Mailer Screcard was updated t supprt the tp 4 mailer screcard errrs (19964-R) 5.2 Dashbard The PstalOne! System Dashbard was updated t crrect an issue that resulted in a Value Added Refund (VAR) errneusly being issued even thugh it was nt apprved. The issue smetimes ccur fr VAR transactins that were assciated t Enterprise Payment System (EPS) permits (19954-R) 5.3 einductin einductin was updated t prperly interpret the prcessing categry frm Mail.dat submissins f USPS Marketing Mail Flats claiming Catalgs. Previusly, einductin incrrectly classified the prcessing categry as Flat instead f Catalg. The mismatch prevented the impacted cntainers frm being inviced Electrnic Data Exchange Mail.dat validatin has been updated t add a check t prevent mismatched recrds between the Cntainer Quantity recrd (.cqt) and the Special Fees recrd (.sfr). Previusly, fr Mail.dat submissins where the CQT Database ID existed in the.sfr recrd but nt in the.cqt recrd, an unhandled exceptin (SEV 2 errr) ccurred. New Mail.dat errr cde 4970 was created fr this scenari, with the fllwing characteristics: Errr Cde 4970 Descriptin: Referential Integrity Errr: The CQT Database ID in the.sfr file des nt match the CQT Database ID in the.cqt file. Errr Cde 4970 Actin: Ppulate the.sfr CQT Database ID field with the same value that is ppulated in the.cqt CQT Database ID field Mail.dat and Mail.XML validatin was updated t blck piece-level Infrmed Delivery (ID) campaigns frm being sent t ID fr prcessing. Warning messages have been implemented t ntify users when a piece-level campaign is identified in an ID campaign mailing. Fr Mail.dat, warning message 5018 was implemented t ntify users when a piece level campaign is identified in an ID campaign mailing. Fr Mail.dat, piece-level campaigns are identified as thse whse Referenceable Mail Summary recrd (.rms) Campaign Serial Gruping field is nt C (Cntinuus). When this warning is generated, the campaign is nt sent t Infrmed Delivery; hwever, the jb submissin cmpletes successfully. Mail.dat Warning Cde 5018 Descriptin: Fr an Infrmed Delivery Campaign, the.rms Campaign Serial Gruping cannt be blank. January 2019 Release Ntes 1/13/2019 Page 8 f 22

15 Mail.dat Warning Cde 5018 Actin: Update the.rms Campaign Serial Gruping t C = IMbs in cntinuus serial range with nn-persnalized campaigns. Fr Mail.XML, warning message 9768 was implemented t ntify users when a piece level campaign is identified in an ID campaign mailing. Fr Mail.XML, the warning is sent if the CampaignSerialGruping in the CampaignData blck is nt C (Cntinuus). When this warning is generated, the campaign is nt sent t Infrmed Delivery; hwever, the jb submissin cmpletes successfully. Mail.XML Warning Cde 9768 Descriptin: Fr an Infrmed Delivery Campaign, CampaignSerialGruping in the CampaignData blck cannt be B r I (19980-R, R) Mail.dat and Mail.XML validatin was updated t crrect the evaluatin lgic fr Parcel Select Lightweight Service Type Cde t prevent warnings frm being incrrectly generated. Previusly, fr electrnic Parcel Select Lightweight submissins cntaining valid Service Type Cdes, warning cde 4539 (Mail.dat) r 9571 (Mail.XML) was incrrectly generated. The applicable warning cdes (shwn belw) are unchanged. Mail.dat validatin warning 4539: "Fr {1}, the STC prtin f the IMpb prvided in the.pdr IM Barcde field must match the.mpu Mail Piece Unit - Class. The value prvided was {2}" Mail.XML validatin warning 9571: "The STC prtin f the IMPackageBarcde ppulated in the ServiceTypeCde field f the IMPackageBarcde blck in the MailPieceCreateRequest r MailPieceUpdateRequest must match the FrmType prvided in the QualificatinReprtSummaryCreateRequest message." (20041-R, R) Mail.dat client validatin cde 0160 has been updated t include additinal details in rder t assist mailers in identifying the recrds respnsible fr the failure in the MPA file. The 10-ccurrence limit fr the validatin is bypassed s that the MDRClient Validatin lg file will generate the additinal details fr each ccurrence f an MPA recrd mismatch (19977-R) Mail.dat prcessing has been updated t enable finalizatin f submissins where the jb generates multiple frm types (PS Frm 3600 First Class Mail and PS Frm 3602 USPS Marketing Mail) that have the same prcessing categry and bth receive a full-service discunt. Previusly, finalizatin failed fr statements in this scenari (19973-R) Fr Bund Printed Matter (BPM) c-mail submitted by Mail.dat, validatin has been updated t implement errr cdes 4815 and 5019 t check fr invalid Cntainer Quantity recrd (.cqt) Destinatin Entries and Cntainer Summary recrd (.csm) Entry Pint Discunt Facility Types. The validatin cde was implemented t check these attributes in BPM c-mail submissins where the cntainer has mixed Mail Piece Unit (MPU) classes. The updated Mail.dat validatin checks are: Errr cde 4815 was implemented t nly allw Destinatin Entry S and D when a cntainer has mixed MPU classes (class 4 plus any ther). Errr cde 4815 descriptin: The.cqt Destinatin Entry field must be ppulated with S = DSCF r D = DDU when multiple.mpu Mail Piece Unit - Classes, including 4 = Pkg Services, exist within a single cntainer. The value prvided was {1}. Errr cde 4815 actin: Ppulate the.cqt Destinatin Entry with S = DSCF r D = DDU. Errr cde 5019 was implemented t nly allw.csm Entry Pint fr Entry Discunt - Facility Type values S = DSCF r D = DDU when a cntainer has mixed MPU classes (4 plus any ther). Errr cde 5019 descriptin: The.csm Entry Pint fr Entry Discunt - Facility Type field must be ppulated with S = DSCF r D = DDU when multiple.mpu Mail Piece Unit - Classes, including 4 = Pkg Services, exist within a single cntainer. The value prvided was {1}. Errr cde 5019 actin: Ppulate the.csm Entry Pint fr Entry Discunt - Facility Type with S = DSCF r D = DDU Internatinal Pstage Statements A valid Custms Declaratin is requested fr internatinal pstage statements (PS Frm 3700) that cntain packages. Mailers and clerks are prmpted t enter a valid Receptacle ID (barcde) and/r Item ID (barcde) n the Mailing Infrmatin page (Pstal Wizard and BMEU) fr packages n internatinal pstage statements. The Receptacle ID and/r Item ID is verified by the PstalOne! System against the Electrnic Manifest Central Database (EMCDB). January 2019 Release Ntes 1/13/2019 Page 9 f 22

16 If the EMCDB determines there is n assciated Custms Declaratin, the fllwing warning message is displayed: The fllwing barcdes d nt have an assciated Custms Declaratin recrd in the system. Please check t make sure a shipping service file has been submitted fr this mailing r check t see if the barcdes were entered crrectly. With this warning the mailer is ntified f the discrepancy, but will be allwed t prceed with submissin and finalizatin f the pstage statement. Mailers may chse t submit custms declaratin infrmatin n XML files r Shipping Services File (SSF) versin 1.7 r higher. Mailing and custmer infrmatin errrs are dcumented and made available n an Activity Lg. Failure t prvide electrnically transmitted custms declaratin infrmatin may result in refusal r delays at acceptance. The fllwing applies t Receptacle and Item barcdes: Item ID barcdes must be 13 alphanumeric characters in length, with n special characters. Military Item ID barcdes must be 22 alphanumeric characters in length, with n special characters. Receptacle ID barcdes must be 24 r 29 alphanumeric characters in length, with n special characters. If multiple barcdes are entered, they must be separated by cmmas. Fr Receptacle/Item ID barcdes entered with an invalid frmat, the fllwing message will be displayed and the user will be able t re-enter the infrmatin: "Invalid Frmat: The barcdes shuld be cmma separated alphanumeric characters and shuld nt include any special characters, and shuld nly be 13, 22, 24 r 29 characters lng. Please g back and cnfirm the barcdes are entered crrectly." The Custms Declaratin requirement applies t the fllwing sectins f PS Frm 3700: 3700-A (First Class Mail Internatinal) Flats >= 1lb, M-Bags 3700-B (First Class Packages Mail Internatinal) Whle sectin 3700-C (Internatinal Surface Air Lift) Only Packages, Mixed and M-Bags 3700-D (Internatinal Pririty Airmail) Only Packages, Mixed and M-Bags 3700-E (Pririty Mail Internatinal) Whle sectin 3700-F (Pririty Mail Internatinal Reginal Rate Bx) Whle sectin 3700-G (Pririty Mail Express Internatinal) Whle sectin 3700-P (epacket) Whle sectin (19612-R), Mailer View Functinality The PstalOne! System lw balance alert functinality has been updated t exclude permits assciated with Enterprise Payment System (EPS) accunts. Previusly, fr permits assciated with EPS accunts, the mailer received alerts that incrrectly reflected a permit balance f $0.00, even thugh the actual balance was abve the threshld fr the alert. The lw-balance setup prcess was mdified t infrm users that permits linked t EPS accunts are excluded frm the lw-balance alert ntificatin prcess. Users are prvided with instructins n hw t set up separate lw-balance alert ntificatins fr such permits Pstage Statement Prcessing Fr Parcel Select nn-machinable nn-identical pstage statements submitted thrugh a Business Mail Entry Unit (BMEU), a defect was crrected that incrrectly allwed Oversized and Balln rates t be cmbined n the same statement. With this release, Balln rates have been retired; therefre the validatin is bslete Pstage statement prcessing was updated t send reversal transactins t the Enterprise Payment System (EPS) fr mixed-class master mailings. Under certain cnditins, fr mixed-class master mailings cntaining statements paid fr with EPS accunts and nn-eps accunts, when a reversal ccurs the PstalOne! System failed t send the reversal t EPS. The issue was specific t the mixed-class master mailing scenari where a Centralized Accunt Prcessing System (CAPS) debit was still pending fr at least ne f the nn-eps accunts The PstalOne! System has been updated t enable master pstage statements t display mailing details fr USPS Marketing Mail jbs. Previusly, a defect in data interpretatin prevented the details fr USPS Marketing Mail master statements frm displaying. This was a display issue nly, and mailing details fr master statements were prperly reflected fr all ther mail classes January 2019 Release Ntes 1/13/2019 Page 10 f 22

17 An issue has been crrected that intermittently prevented Mail Arrival messages frm being generated fr Infrmed Visibility (IV). As a result, IV was missing sme Mail Arrival messages when cmpared with Seamless Acceptance and Service Perfrmance (SASP) (19953-R) 5.8 Pstal Wizard An issue has been crrected t eliminate an errr that was generated when a mailer-submitted Parcel Select pstage statement with Irregular Parcels was adjusted in the BMEU. The PstalOne! System displayed the cmbinatin errr: Irregular Parcels are nt eligible fr bth Grund and Balln prices. The issue ccurred during the adjustment mde when the PstalOne! System autmatically selected incrrect Parcel Select mail ptins (Grund, DNDC, DSCF, DDC, and Balln Price) fr the statement. This invalid cmbinatin then triggered the errr. In additin, a similar issue was crrected fr mailer-submitted Parcel Select statements with Irregular Oversized Parcels. If the statement failed weight verificatin and was adjusted at the BMEU, the versize line items fr Nnmachinable Parcel Select DNDC Zne and fr Parcel Select Grund did nt appear in the adjusted statement, which was marked as Irregular Parcel with Oversize Pricing. Mst f the line items in the adjusted statement appearedn Weight Nt Over 1 pund lines and the user was nt given the ptin t enter pieces fr the versized parcels Self-Service Terminal Self-Service Terminal (SST) prcessing was updated t ensure that Acceptance Placards can be generated cnsistently fr Enterprise Payment System (EPS) pstage statements. Previusly, the SST was unable t generate the Placards if the respnse frm EPS was nt received within a very shrt time interval. In this scenari, clerks were unable t generate the Placard manually (19965-R) January 2019 Release Ntes 1/13/2019 Page 11 f 22

18 6.0 Enterprise Payment System (EPS) Enhancements, Updates, and New Functinality 6.1 Accunt Management Enable Administrative Users t Manage Accunts Marked as Fraudulent Enterprise Payment System (EPS) administrative users have been prvided with functinality n the Admin Cnsle t remve accunts frm Fraudulent status upn request. EPS accunts are placed in Fraudulent status when the accunt wner fails t verify ne f their Autmated Clearing Huse (ACH) Debit Payment Methds three (3) times r the accunt s active ACH Debit Methd has ne r mre transactins returned. Custmers are restricted frm linking permits t an EPS accunt in Fraudulent status. The Admin Accunt Changes tab in the Admin Cnsle was updated t include the ptin Remve Accunt frm Fraudulent Status. EPS accunts in Fraudulent status that are available t be updated are displayed. An EPS accunt in Fraudulent status is available t be updated if the accunt has at least ne active Payment Methd. The administrative user is able t select an accunt frm the list and remve it frm Fraudulent status. Cmpletin f the remval actin requires a crrespnding Help Desk ticket E Enable Administrative Users t Repen Inactive Accunts Enterprise Payment System (EPS) administrative users have been prvided with functinality n the Admin Cnsle t reinstate inactive accunts upn custmer request. The Admin Accunt Changes tab in the Admin Cnsle was updated t include the ptin Reactivate Inactive Accunt. Accunts with Inactive status that are eligible t be reactivated are displayed. The administrative user can select an accunt frm the list and reactivate it. Cmpletin f the reactivatin actin requires a crrespnding Help Desk ticket E Send Accunt Updates t Oracle Accunts Receivable (OAR) The invice prcess that sends accunt transactin infrmatin t Oracle Accunts Receivable (OAR) has been updated t include EPS accunt updates. This applies t accunt reinstatement and accunt Custmer Registratin ID (CRID) reassignment, tw cmmn actins which previusly required manual interventin by the EPS Supprt Team. The autmated prcess sends accunt reinstatement updates as UPDATE recrds within the User Invice File. CRID reassignment updates are sent t OAR as INSERT recrds within the User Invice File, where the User Accunt Number and CRID are a unique pair within OAR fr accunting purpses. The autmated prcess enables accunt updates t be sent t OAR within the same day as cmpletin f the accunt update E EPS and Package Platfrm Enrllment EPS was updated t check whether an EPS accunt is actively enrlled in a Package Platfrm prfile prir t evaluating the accunt fr clsure. EPS accunts that are actively enrlled in a Package Platfrm prfile are restricted frm clsure E, 1214-E 6.2 Amendment Transactins EPS was revised t update validatin f amendment transactin data received frm the PstalOne! System. In cases where the ttal sum f a transactin s amendments des nt match the ttal f the transactin t which the amendment is assciated, EPS rejects the amendment request. The errr respnse 400: Bad Request is returned in such cases. This enables the mismatched amendment data t be crrected in the surce system and retransmitted t EPS befre being sent n t dwnstream systems E 6.3 Payment Methd Hierarchy The fllwing business rules apply t EPS custmers with an EPS trust and an Autmated Clearing Huse (ACH) Debit backup payment methd with respect t the payment methd hierarchy fr purchases, adjustments, refunds and reversals. EPS uses the accunt s ACH Debit backup payment methd fr purchases and adjustments in cases where the trust has an insufficient balance fr the transactin E EPS uses the accunt s trust payment methd fr purchases and adjustments if the trust payment methd has a sufficient balance fr the transactin E January 2019 Release Ntes 1/13/2019 Page 12 f 22

19 EPS applies refunds received frm the PstalOne! System t the EPS accunt s trust payment methd if the refund is nt assciated with a previus transactin E EPS prcessing applies refunds and reversals received frm the PstalOne! System t the EPS accunt s trust payment methd if the refund is assciated with a purchase r adjustment transactin that is nt frm the current accunting day E EPS prcessing applies reversals received frm the PstalOne! System as fllws: The reversal is applied t the EPS accunt s ACH Debit backup payment methd in cases where the reversal is assciated with a refund transactin and the trust has an insufficient balance fr the transactin. The reversal is applied t the EPS accunt s trust payment methd in cases where the reversal is assciated with a refund transactin and the trust has a sufficient balance fr the transactin. The reversal is applied t the same payment methd as the purchase r adjustment in cases where the reversal is assciated with a purchase r adjustment transactin that is frm the current accunting day E, 1198-E, 1201-E 6.4 Pstage Statement Prcessing EPS was revised t accmmdate the updated pricing and data structure fr pstage statements frm the PstalOne! System that use updated pricing E, 1174-E, 1175-E, 1176-E, 1177-E, 1178-E, 1179-E 6.5 Reprts The Pstage Statement Line Details reprt has been updated t display the prper names f prcessing categries fr each Mail Class and Sectin. Previusly the reprt displayed the database name f the prcessing categry instead f the prper cmmn name (e.g., LETTERS_3_5_OZ_OR_LESS as ppsed t Letters 3.5 z. r less ) E EPS cmmercial mailing and shipping reprts wereupdated t include the Permit Type, City and State f Mailing, and the Piece Cunt fr Peridicals pstage statements. Data fr ppulating these fields was added t the infrmatin that EPS receives frm the PstalOne! System E 7.0 Enterprise Payment System (EPS) Crrectins t Knwn Issues 7.1 Accunt Management The EPS accunt clsure prcess has been updated t prperly accunt fr active payment methds assciated with the accunt when clsing an accunt and/r marking it as Pending Deletin. This alleviates an issue that culd impact EPS accunt transactins after the accunt has been reactivated frm Inactive status. The update ensures that transactins n a reactivated accunt are able t be prcessed withut interruptin thrugh the Glbal Payment system. When accunts are requested fr clsure, bth the EPS accunt and all f its assciated active payment methds are marked as Pending Deletin in the interim between the request fr clsure and the prcessing f all assciated utstanding transactins. EPS accunts and their assciated active payment methds are marked as Inactive nce all the pending transactins have been prcessed. Previusly, the accunt clsure prcess failed t identify the active payment methds assciated with an accunt when it was requested fr clsure, even thugh the prcess crrectly handled the clsure r pending clsure f the EPS accunt itself. As a result, the ACH Debit payment methd(s) were deleted frm Glbal Payment but were nt marked as Pending Deletin r Inactive. Balances were withdrawn frm the accunt s Trust payment methds, but these were als nt marked as Pending Deletin r Inactive. Cnsequently, when a custmer s accunt was reactivated frm inactive status, their payment methds still shwed up as active but their ACH Debit requests failed t prcess thrugh Glbal Payment. Likewise, the custmer s Trust payment methds had a balance f $0.00 but were incrrectly marked as active. This caused cnfusin and prevented transactins frm being prcessed against the desired bank accunts E (1244-R) January 2019 Release Ntes 1/13/2019 Page 13 f 22